Nimbus Jobs in Usa
2 positions found
Location: Seattle (in-person)
Salary: $70,000β$110,000 depending on experience
Nimbus AI builds the fastest way for companies to create, train, and resell branded conversational and workflow agents. Our platform automates data capture, optimization, and deployment so teams can transform conversations and workflows into continuously improving, revenue-generating AI products.
Role OverviewWe're hiring a QA Manager to build and lead the quality assurance function for Nimbus's agentic AI systems. You'll establish testing frameworks, develop evaluation criteria, and ensure our conversational agents and workflow automations perform reliably across all customer deployments. You'll work cross-functionally with product, engineering, and customer teams to catch edge cases, validate model behavior, and maintain the quality standards that make Nimbus agents trustworthy at scale.
This role is perfect for someone who loves building QA processes from the ground up, has a sharp eye for AI-specific failure modes, and can translate ambiguous agent behaviors into concrete test cases and quality metrics.
What You'll Own- QA strategy & framework development for conversational agents, workflow automations, and partner-specific models across multiple verticals.
- Test planning and executionβdesigning test cases, evaluation rubrics, regression suites, and automated testing pipelines for agent behavior.
- Quality metrics and monitoring to track agent accuracy, consistency, guardrail effectiveness, and performance degradation over time.
- Cross-functional collaboration with prompt engineers, product, and engineering teams to identify, document, and resolve quality issues.
- Agent validation processes to ensure new releases, prompt changes, and training updates maintain reliability standards.
- Team building and leadership as we scaleβhiring, mentoring, and growing the QA function.
- 5+ years of QA experience, with at least 2 years in a management or lead role.
- Experience testing AI/ML products, LLM applications, or conversational systemsβyou understand non-deterministic behavior and how to test it.
- Strong analytical skillsβcomfortable evaluating agent outputs, identifying patterns in failures, and defining measurable quality standards.
- Ability to build testing frameworks from scratch, including test case libraries, evaluation criteria, and automation strategies.
- Experience with technical testing tools (APIs, JSON, test automation frameworks, monitoring systems).
- Excellent communication skillsβyou can clearly document bugs, write test plans, and explain quality issues to technical and non-technical stakeholders.
- Leadership experience building or managing QA teams, processes, and culture.
- Build the QA function from the ground upβdefine how quality works for agentic AI at scale.
- Be part of a small, fast team where your quality standards will directly impact hundreds of deployed agents.
- Work with cutting-edge LLMs and agentic systemsβtesting challenges that don't exist anywhere else yet.
- Grow into a senior leadership role as our platform, customer base, and team expand.
Director of Growth & Brand
Nimbus Healthcare | Austin, TX (Hybrid)
About Nimbus
Nimbus Healthcare is building the future of metabolic health β personalized, medically responsible, and grounded in real outcomes. Austin is our home, and from here we're building a brand that resonates locally and scales nationally. Brand is our competitive moat: the right messaging, positioning, and creative execution don't just support growth β they are growth.
The Role
We're hiring a Director of Growth & Brand to own paid acquisition, brand partnerships, messaging, and employer sales enablement β reporting directly to the Chief Growth Officer and leading key agency partners.
This is a playerβcoach role. You'll operate at the intersection of brand and performance, ensuring that messaging, creative, and positioning drive measurable results across every channel. You'll be accountable for CAC, MER, revenue growth, and ROI of the budget you own.
What You'll Own
- Paid Acquisition & Performance Media: Own paid growth across Meta, Google, TikTok, and emerging channels. Direct agency partners with clear CAC, MER, and quality benchmarks. Drive continuous creative and messaging testing. Scale budgets responsibly ($40K+/mo baseline), tied to quality and LTV signals. Use brand differentiation to lower CAC and improve conversion over time.
- Lifecycle Agency Oversight: Manage the agency responsible for email and SMS across onboarding, engagement, retention, and winback. Ensure lifecycle messaging is consistent with brand positioning and tied to retention and LTV goals.
- Brand Partnerships & Influencer Marketing: Structure partnerships (e.g., Snap Kitchen, local Austin activations) that reinforce positioning and feed the acquisition funnel.
- Messaging & Brand Execution: Translateour brand platform into scalable messaging frameworks for ads, landing pages, sales materials, and employer collateral. Run messaging experiments and own the feedback loop across paid, creative, and sales.
- Employer Sales Enablement: Package DTC insights, patient outcomes, and messaging into employer-ready materials β one-pagers, pitch decks, ROI frameworks β that help close deals faster.
- Team Leadership: Support the build of a high-performing growth organization that balances lean internal talent with strategic agency partnerships. Own agency management and accountability across creative, content, and paid media. Identify when key internal hires create leverage and lead high-performing talent as the team scales. Scale impact through systems, documentation, automation, and AI β not headcount alone.
Primary KPIs
- Blended CAC & MER (with quality thresholds)
- Checkout conversion rate
- 30-day retention
- Revenue impact across DTC and employer channels
- Brand search & direct traffic growth
- Creative-driven CVR lift
- Experiment velocity & documented learnings
What You Bring
- 8+ years in growth or performance marketing
- 2+ years in healthcare, wellness, or regulated consumer businesses
- Strong analytical fluency β you own the numbers
- Experience managing agencies and distributed teams
- AI fluency (non-negotiable) β you actively use AI to multiply impact and remove bottlenecks
Mindset that matters here: Judgment over hacks. Brand as a compounding asset. Ownership of outcomes. Bias for action without recklessness. Momentum beats perfectionβwe ship, learn, and improve in motion. Focus is a leadership responsibilityβwe protect what matters for our team and customers. We are humanβwe own it and move forward. We see the system, not just the task. Protecting our energy is a requirementβwe can't help customers find their groove if we've lost ours.
Compensation & Benefits: Competitive base + performance bonus tied to DTC revenue goals. Equity grant. 401(k) match. Medical, dental, vision. Full access to Nimbus programs. Hybrid-enabled working model.