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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

We Are BCG X

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You'll Do

About the AISI Fellowship 

The Boston Consulting Group’s AI Science Institute (AISI) is launching a postdoctoral fellowship program designed to empower the next generation of applied science leaders. This elite, industry-adjacent program offers PhDs and early-career scientists the opportunity to work on some of the world’s most complex and high-impact scientific problems using cutting-edge AI, in collaboration with top-tier partners across aerospace, healthcare, energy, and materials science. 

Fellows will operate at the intersection of foundational research, real-world deployment, and strategic impact, helping shape breakthrough workstreams with AISI partners. 

Unlike traditional academic or big-tech postdocs, AISI fellows work on problems where the science, the data, and the deployment context are all partially undefined. Fellows are expected not only to advance models or methods, but to shape problem formulation, data strategy, and downstream impact alongside senior scientists, engineers, and industry leaders. 

What You'll Bring

• Lead or contribute to multi-disciplinary research initiatives that apply machine learning, simulation, optimization, or GenAI to real-world scientific domains.
• Collaborate with BCG X teams and external stakeholders, including scientists, engineers, business leaders, to frame and solve complex technical problems. 
• Author internal and external research outputs, with opportunities to publish in top journals or co-develop IP with partners.
• Design reproducible, scalable workflows that translate state-of-the-art models into practical tools for discovery and experimentation. 
• Serve as a scientific ambassador across AISI projects, bringing rigor, creativity, and a passion for impact.
• Engage directly, as appropriate, with client or partner R&D teams to translate research insights into deployable solutions, with support from senior BCG X leaders. 
• Contribute to AISI priority research themes, which may include (illustrative, non-exhaustive):  
  • AI-accelerated materials discovery and optimization
  • Scientific foundation models (biology, chemistry, climate, or physical systems)
  • Simulation-augmented learning (e.g., physics-informed ML, RL + simulators)
  • Compute-enabling technologies (chip design, process optimization, algorithm–hardware co-design)
  • Quantum algorithms and hybrid classical–quantum workflows 

Who You'll Work With

Program Details

• Duration: 24 months, with possibility of transition into full-time role at BCG X.
• Mentorship: Each fellow will be paired with a senior advisor and a technical/scientific lead from BCG X and a partner institution. 
• Resources: Full access to BCG’s infrastructure, compute resources, research datasets, and partner ecosystems. 
• Compensation: Competitive salary aligned with industry postdoc benchmarks, plus support for publishing, conference travel, and IP generation. Fellows are encouraged to publish in top-tier venues unless constrained by client confidentiality or strategic IP considerations; in such cases, alternative external-facing research outputs (e.g., methods papers, open-source tools, or delayed publications) will be supported. 

What Success Looks Like

By Month 6 

• Leading or co-leading a defined AISI research workstream
• Delivering models, methods, or code integrated into an active project
• Establishing a clear publication and/or IP trajectory identified

By Month 12 

• Producing at least one external-facing research output, such as a paper, preprint, workshop, or open-source contribution. 
• Being recognized internally as a go-to contributor in a priority scientific domain.
• Actively collaborating with at least one external partner or client R&D team.

By Month 24 

• Delivering multiple high-quality research outputs and/or patented IP.
• Establishing a clear path to a permanent role at BCG X or strong placement into a top-tier industry or research position. 

Additional info

Why Join AISI?

•  Work on projects that matter from geospatial intelligence to drug discovery to next-gen material discovery. 
• Collaborate with leading researchers, product builders, and Fortune 500 clients shaping the frontier of AI-assisted scientific discovery.
• Design and explore high-upside ideas that align with your research vision and AISI’s strategic priorities.
• Help build the foundational talent model for AISI as it scales into a global scientific innovation engine.

What This Fellowship Is Not 

• A traditional academic postdoc with a single PI and a narrowly defined research agenda.
• A consulting role focused on slide production or short-term delivery.
• A pure ML engineering role detached from scientific problem-solving. 

How to Apply 

• Submit your Resume/CV and a 1–2 page statement of interest attached to it (research background, domains of interest, and why AISI) 
• Share any relevant links to publications, code, or personal projects 

You must live within a reasonable commuting distance of your home office. As a member of that office, it is expected you will be in the office as directed. This role puts you on an accelerated path of personal and professional growth and development and so, at times, requires extended working hours. Our work often requires travel to client sites.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members. * That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: 

• Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children 

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs 

• Dental coverage, including up to $5,000 in orthodontia benefits 

• Vision insurance with coverage for both glasses and contact lenses annually 

• Reimbursement for gym memberships and other fitness activities 

• Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan 

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement 

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) 

• Paid sick time on an as needed basis 

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

Fast Retailing, recognized for our flagship brand UNIQLO and Theory, Helmut Lang,

Comptoir Des Cotonnier, GU, PLST, and Princesse Tam Tam brands, operates with the mission of “Changing clothes. Changing conventional wisdom. Change the world.” and the concept of “LifeWear = ultimate everyday wear to improve everyone’s daily life.”

Fast Retailing Group aims to become the world’s No.1 brand, loved by customers globally, by serving as an essential “clothing infrastructure” for everyday life.

As business operations increasingly shift to digital platforms, establishing a robust global security framework for system development and operations has become a critical priority.

This position seeks a professional who can assess the reality of our information systems, identify risks comprehensively, and lead the implementation of optimal security controls in collaboration with IT and business departments, thereby strengthening global information security.

Department Overview:

The Information Security Office is responsible for protecting customer personal data and all internal confidential information.

Operating globally with a diverse team, the office develops and enforces security rules, provides education, and continuously monitors implementation across all regions.

Headquartered in Japan, the team leads global initiatives to assess and mitigate security risks that may impact business operations.

Rather than pursuing local optimization, the office designs and executes security strategies that are optimal for the entire group, working with a wide range of stakeholders, business functions, and technologies to implement and operate security solutions.

Position Overivew:

This position is based in North America (NYC) but primarily functions as part of the Global Headquarter (GHQ) team. In addition to GHQ responsibilities, the role may also support certain activities of the North America Information Security Office.

As a member of the Global Security Operations Center (SOC), this role will handle security monitoring and Tier 2 incident response across multiple environments, including our e‑commerce platform, enterprise systems, and IaaS cloud infrastructure. The projects under this role are not limited to routine alert handling; rather, they involve complex, high‑autonomy initiatives such as:

End‑to‑end oversight of monitoring improvements

1. Analyzing detection gaps in our EC, Enterprise, and IaaS environments
2. Designing enhanced detection logic and workflows
3. Coordinating with global stakeholders to deploy new monitoring rules

Security automation and process optimization projects

1. Identifying inefficiencies in existing SOC processes
2. Proposing and implementing automation (e.g., SOAR workflows, log enrichment, playbook optimization)
3. Driving operational improvements without relying on predefined “plug‑and‑play” tasks

Evaluation and implementation of new security tools

1. Leading technical assessments and PoCs for new SOC technologies
2. Designing deployment plans and integration strategies
3. Executing rollout in coordination with global teams while owning the technical decision-making process

These key projects require the ideal candidate to work independently, evaluate complex security challenges, design appropriate technical solutions, and drive the implementation from concept to completion. The expectation is not to perform basic alert monitoring, but to actively enhance the SOC’s capabilities by applying technical judgment, initiative, and ownership over key security improvements.

Responsibilities:

Based on your strengths and interests, you will take ownership of multiple areas from the list below:

• Implementation, operation, and continuous improvement of cybersecurity technologies (e.g., WAF, AntiBot, email/web/endpoint protection)
• Deployment and enhancement of insider threat prevention solutions (e.g., DLP, CASB, data security platforms)
• Building and managing log monitoring infrastructure, including development of detection and monitoring content
• Planning and executing security assessments and cyberattack simulation exercises
• Responding to security incidents, conducting investigations, and driving technical remediation
• Performing other information security tasks necessary to support the company’s overall risk management

Education & Qualifications:

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field
• 4-7+ years of experience in Cyber Threat Intelligence, Security Operations, Incident Response, and/or related roles
• Experience in incident response and related investigations
• Strong knowledge of Incident Response principles, framework, and processes
• Strong, analytical approach to problem solving and solution development
• Able to manage multiple projects and support functions in a fast-paced, dynamic environment.

Salary: $95,000.00 to 120,000.00*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Ensure your Fast Retailing US job offer is legitimate and don’t fall victim to fraud. Fast Retailing never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from Fast Retailing or sister company email address. For added security, where possible, apply directly through our job posting.

Sr. AV Project Manager

Summary:

We are seeking a highly experienced and technically advanced Sr. AV Manager who can bridge business needs with technical execution. This role requires a strong client-facing professional who can consult on AV strategy, design enterprise-grade systems, manage projects end-to-end, and support installations when required.

The ideal candidate will be equally comfortable presenting AV solutions to executive stakeholders, designing complex video conferencing systems, leading integration teams, and supporting end users in a fast-paced, high-demand environment.

Responsibilities:

60% of the time

• Client & Business Engagement
• AV System Design & Engineering
• Project Management & Leadership

25% of the time

• BoM & Commercial Review
• Operation & Strategic Contribution
• Scope Documentation & Reporting

15% of the time

• Installation Oversight & Technical Support

Actual Product and/or Geographic Responsibilities (if applicable):

• AV consulting, design, manage project, support installation, and end-user support

Required Qualifications:

Education:

• 4-year college degree

Field Of Study:

• Network, Telecom, Audio/Visual

Experience, Knowledge and/or Skills:

Client & Business Engagement

• Serve as the primary AV subject matter expert (SME) for clients and business partners.
• Conduct client needs assessments and recommend scalable AV solutions.
• Confidently present and explain AV technologies, including video conferencing systems and collaboration services.
• Translate business requirements into technical AV designs.
• Maintain strong relationships with customers, vendors, and integration partners.

AV System Design & Engineering

• Design enterprise-level AV systems including:
• Video conferencing rooms (huddle, conference, boardroom, training rooms)
• Collaboration spaces and multi-purpose environments
• Digital signage and integrated AV systems
• Demonstrate deep knowledge of:
• Cisco Systems video conferencing solutions (Room Series, Codec platforms)
• Poly video collaboration systems
• Cisco Webex
• Microsoft Teams
• Zoom
• Design systems with proper signal flow, network integration, DSP configuration concepts, and control systems.
• Ensure interoperability between conferencing platforms and room systems.

Project Management & Leadership

• Lead AV projects from concept through completion.
• Manage internal technicians and/or third-party AV integration partners.
• Develop project timelines, milestones, and resource plans.
• Coordinate with IT, network, facilities, and construction teams.
• Ensure projects are delivered on time, within budget, and aligned with scope.
• Proactively mitigate project risks and resolve technical challenges.

Bill of Materials (BoM) & Commercial Review

• Develop detailed Bills of Materials (BoM) with appropriate AV components.
• Ensure selected equipment aligns with design intent, compatibility, and budget.
• Review vendor quotations and validate technical accuracy.
• Review partner invoices against approved scope and pricing.
• Support procurement processes and cost optimization strategies.

Scope Documentation & Reporting

• Clearly define and communicate full project scope to both clients and AV integrators.
• Produce technical design documentation and system diagrams.
• Prepare project completion reports including:
• Final as-built documentation
• Equipment lists
• Test results
• Client sign-off documentation
• Maintain organized documentation for audit and service continuity.

Installation Oversight & Technical Support

• Oversee and, when required, assist with AV system installation and commissioning.
• Perform system testing, validation, and user acceptance support.
• Provide advanced troubleshooting for video conferencing and AV integration issues.
• Deliver end-user training and ongoing support.
• Provide white-glove executive support when necessary.

Operational & Strategic Contribution

• Establish AV standards and best practices.
• Recommend lifecycle upgrades and technology roadmaps.
• Stay current with emerging AV technologies and collaboration trends.
• Support business development efforts with technical consultation.

Computer Skills:

• Computer skills at level to understand and use MS Word, Excel, and PPT.

Travel:

• 50%

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.

Preferred Qualifications:

• 7+ years of experience in AV system design, integration, and project management.
• Proven experience managing enterprise AV deployments.
• Strong understanding of IP-based AV, networking fundamentals, and UC platforms.
• Ability to communicate effectively with executives, engineers, and technicians.
• Experience leading cross-functional teams in high-demand environments.
• Strong documentation and reporting skills.
• Executive-level communication skills
• Technical depth with business acumen
• Strong leadership and decision-making abilities
• Detail-oriented with high accountability
• Ability to thrive in fast-paced, high-pressure environments
• Customer-first mindset
• Korean/English Bi-lingual

Preferred Certifications:

• AVIXA CTS, CTS-D, or CTS-I
• PMP certification is a plus

Pay range is $32-$40 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

Business Overview

If you are looking for a people-first organization that can offer you the career you crave, UM is your home. We are the destination of choice for the world's best talent, where every individual is empowered to unleash their limitless potential and do the best work of their careers.

We are always searching for passionate team members who love media and live and breathe our core values ofCuriosity,Courage, and Community. We seek out those who aren't afraid to ask the tough questions, are excited to explore the nuances, and are hungry for personal growth and continuous learning. People who thrive at UM are collaborators by nature who pursue diverse perspectives because they understand that true innovation is driven by inclusivity. As a people-first agency, we provide the information, tools and technology, career development, and empowerment our people need to realize their potential and achieve their career ambitions.

A global media network within the Omnicom family, UM operates in over 100 countries, with 3,000+ people innovating on a roster of powerful brands and our client campaigns have been recognized by the industry's most competitive global showcases like Cannes Lions, Festival of Media Global, and WARC.

As a result of our people-first commitment, UM has been celebrated as a FORTUNE Best Workplace in Advertising & Marketing in the US, aCampaign Best Place to Workin EMEA, a Campaign Asia Diverse & Inclusive Workplace in APAC, a top 3 agency in LATAM by The Effies, and ranked the number one agency in both Canada and MENAT by RECMA.

As Manager, Planning, you'll support the vision and strategic plan for the account, ensuring success across Work Quality, Client Relationships, Financials, and Team Health. You'll play a key role in planning and

executing media strategies integral to their business success and launch industry-leading work that propels the business forward.

* Develop and execute strategic cross-channel communications plans for client assignments in conjunction with internal agency specialty teams

* Supervise development and implementation of targeted, innovative media solutions consistent with media strategies

* Leverage performance and measurement insights to inform plan recommendations and optimizations

* Create external briefing documents aligned with plan parameters, objectives and strategies

* Using syndicated research, pull and compile category trends, audience consumption, partner data and competitive activity, to derive strategic trends and insights to inform partner consideration set and channel mix

* Develop relationships and meet with media partners to share client objectives and priorities and stay up to date on latest offerings

* Keep on top of everchanging media landscape to identify relevant opportunities/solutions and develop POVs

* Leverage planning best practices, media acumen, and understanding of client business to steward planning recommendations and conversations

* Prepare and deliver dynamic presentations to showcase how recommendation meets client brief, objectives, and measurement expectations

* Confident presentation skills in internal and client meetings

* Mastery of syndicated research sources, planning tools, and media math

* Solutions driven with strong trouble shooting skills

* Excellent written and verbal skills

* Well organized and manages timelines with others

* Strong knowledge of industry trends and planning/measurement models

* Understanding of marketing and communications process

* Ability to work autonomously and in a group

Desired Skills & Experience

* 3-5 years of experience in media planning with knowledge of across various channels, national/local scope (to be customized by hiring team)

* Skilled knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)

* Mastery of campaign management, ad serving technology, third-party market research, and cloud-based collaboration tools such as MediaTools, Prisma/MBOX, DCM, Nielsen Ad Intel, Pathmatics, eTelmar, MRI Simmons, comScore, eMarketer, SharePoint, etc.

* Success in managing junior staff and ability to manage up to leadership

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

Role Overview

As Privacy Counsel, you will serve as a senior legal advisor on complex privacy, data protection, and cybersecurity matters for a New York City government agency. This role demands a seasoned attorney who can operate independently, advise senior leadership, and drive privacy initiatives across a large, multi-agency environment.

Key Responsibilities

Legal Advice & Counsel

• Provide expert legal advice on complex, sensitive, and urgent privacy, data protection, and cybersecurity matters related to agency priority initiatives
• Advise on federal, state, and local privacy laws and regulations impacting city agencies and citywide initiatives
• Prepare privacy impact assessments and advise on privacy implications of proposed technologies and data use initiatives

Policy & Legislation

• Shape, draft, and review privacy-related policies, legislation, and citywide guidance
• Monitor and analyze legislative and regulatory developments in privacy, data security, and cybersecurity; brief relevant stakeholders on impacts and required actions

Contracts & Agreements

• Draft, review, and negotiate MOUs, NDAs, data sharing agreements, terms of service, multi-agency data integration agreements, and related legal documents

Compliance & Training

• Develop policies, guidance materials, templates, presentations, and training documents to support agency compliance with privacy laws and regulations
• Design and deliver privacy-related training programs for government personnel

Stakeholder Engagement & Representation

• Represent agency leadership in national and international privacy organizations, interagency working groups, and senior-level meetings
• Manage relationships and drive intergovernmental affairs with executive offices, legislative bodies, and key government stakeholders on privacy matters
• Engage with the public on privacy matters, including panel participation and publications as directed by leadership

Strategic Support

• Prepare legal briefs and provide strategic advice to government officials and city leadership on privacy matters
• Handle special projects and initiatives as assigned by program leadership

Mandatory Qualifications

• Minimum 12 years of legal experience, including experience in government, intergovernmental affairs, or implementing and supporting an enterprise privacy program
• Admission to the New York State Bar, in good standing
• Active IAPP certification (e.g., CIPP/US, CIPP/E, CIPM, CIPT, or AIGP)
• Demonstrated, hands-on experience advising on complex U.S. privacy and data security laws (e.g., GDPR implications for U.S. entities, CCPA/CPRA, HIPAA, state breach notification laws, and relevant federal, state, and local statutes)
• Experience drafting, reviewing, and negotiating privacy-related legal documents including MOUs, NDAs, data sharing/processing agreements, and terms of service
• Track record developing organizational privacy policies, compliance materials, internal/external legal guidance, and templates
• Experience conducting or providing legal support for privacy impact assessments, data protection impact assessments, or similar privacy risk analyses
• Demonstrated ability advising on privacy and data security implications of emerging technologies, digital services, or data use initiatives
• Experience supporting implementation or operation of an enterprise-level privacy program
• Ability to monitor, analyze, and advise on privacy-related legislative and regulatory developments
• Proven ability to provide strategic legal counsel to senior leadership and executive-level stakeholders
• Excellent written and verbal communication skills with the ability to convey complex legal and policy concepts to diverse audiences, including non-legal and technical stakeholders
• Demonstrated ability to collaborate effectively within interdisciplinary teams (IT, policy, operations, legal) to develop and implement privacy solutions

Preferred Qualifications

• Experience working as an attorney within a government agency (federal, state, or local), or providing extensive direct legal counsel to government agency clients
• In-house experience at a large, complex enterprise or highly regulated industry where policy, legal considerations, and operations frequently intersect

Job Type: Contract

Pay: $70.00 - $85.00 per hour

Expected hours: 35 per week

Experience:

• Legal counsel: 12 years (Required)

License/Certification:

• Good standing with New York State Bar: Required

Work Location: Hybrid remote in Brooklyn, NY

Project Operations Manager

Hybrid (3 days in office, 2 days remote per week)

Candidate must be based in NYC or willing to relocate

OUR COMMUNITY

We're CIVIC. Since 1999, we've led the way in cultural marketing, providing integrated solutions to top-tier brands including Ford, Audible, HBO Max, Verizon, Amazon Studios, The Stonewall Inn, NBCUniversal, Peacock, among many others. We are an Ad Age Small Agency Award winner (Gold) for 2024 & 2025. We are known for big ideas -- creating long-term brand platforms designed to impact culture, address the biggest societal issues, build loyalty, stimulate word of mouth and generate client revenue.

Our broad suite of integrated marketing services includes:

• Brand Strategy, Concept and Creative Development
• Live Event, Proprietary Brand Activations and Pro-Social Campaigns
• Content Development and Execution via Civic Studios
• PR/Media Relations and Social Media Marketing
• Executive and Internal Communications
• Growth Marketing and Partnership Development

At Civic, we believe business is the world's most powerful platform for positive change. We believe our community can build bridges between companies and communities and we empower our employees to help amplify underrepresented voices. Our goal is to build a more inclusive and equitable future in tandem with our clients and partners.

THE ROLE

We're looking for an organized Project Operations Manager with 6+ years of experience managing competing tasks and workflows, and working with people in different roles. In addition to a strong background, the ideal candidate possesses a positive attitude, thrives in a fast-paced environment and wants to be an integral part of keeping a growing creative team of designers and production partners organized and on track. They will report directly to the Director, Operations and partner with creative, account, production, and strategy personnel.

KEY RESPONSIBILITIES

Project Intake & Operational Workflow

• Organize and manage the project intake process for all incoming event initiatives.
• Oversee the project pipeline, ensuring clear visibility into upcoming work, timelines, and resource needs.
• Lead initial project intake and coordination with clients, ensuring all project requirements are clearly captured and documented.
• Establish and maintain project setup standards within project management platforms ( preferred), including timelines, task structures, and team assignments.
• Other tasks as assigned which could include deliverables for active projects if/when this project is awaiting client feedback and approvals.

Process Development & Optimization

• Develop, document, and continuously refine operational processes that support efficient project delivery across the organization.
• Create scalable workflow frameworks, documentation, and best practices to support a growing internal team and client base.
• Identify inefficiencies and proactively implement process improvements that streamline project execution and communication.
• Own and enforce standard operating procedures (SOPs) for project delivery, communication, and documentation.

Project Management Oversight

• Work alongside project managers and ensure consistent project management standards and execution across all initiatives.
• Provide guidance on project scoping, timelines, and budget considerations.
• Support resource planning and allocation across the creative and project teams.
• Ensure projects stay on schedule, within scope, and aligned with client expectations.

Cross-Team Coordination & Communication

• Build systems and frameworks that support collaboration across internal teams including creative and account management.
• Create and manage structured communication channels and shared documentation repositories.
• Develop and facilitate internal processes that improve clarity, accountability, and alignment across large teams.

Meeting Leadership & Documentation

• Develop structured meeting agendas and run project meetings with internal teams and clients.
• Capture and distribute clear documentation, action items, and next steps.
• Ensure teams remain aligned and accountable through effective meeting facilitation.

Knowledge Management & Documentation

• Build and maintain a highly organized, shareable repository of project documentation and resources.
• Develop training materials, guidelines, and onboarding resources to support new processes and ways of working.
• Lead internal process training and knowledge-sharing sessions to drive adoption across teams.

EXPERIENCE / REQUIREMENTS

• 6+ years of experience in an operations/project manager role. Agency experience or strong client services background preferred
• Live events/experiential activations experience strongly preferred
• Top-notch project and time management skills — excellent organization, communication, flexibility and a very strong attention to detail
• The ability to anticipate and effectively communicate and solve practical problems or issues
• Professional demeanor; ability to work well with people at all levels and ability to navigate relationships with internal and external creatives and partners
• Awareness of pre-production, production, and post-production processes for various types of creative projects
• Experience in experiential marketing
• Exceptional communication, writing and time-management skills
• Candidates should be motivated, enthusiastic, resourceful, trend-aware, hard working and have the ability to switch gears on the fly
• Proven success interacting with clients and accurately assessing client needs
• Strong Monday, and Google Suite skillset
• Bachelor's degree

CIVIC COMMUNITY AND CULTURE BENEFITS:

• A positive, fun, supportive and diverse team environment, with opportunities for advancement and a commitment to staff development and growth
• Competitive salary and incentives
• Full benefits package including dental and vision, and retirement plan with employer match
• Best in class parental leave benefits
• Paid time off and encouragement to take time off for self-care
• Hybrid work schedule

Civic is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Base Salary: $100-125k

Global Accounts Platform Specialist

Location: New York City, NY (Hybrid 2-3 days Onsite)

Pay: $73.39/hour (Full-time)

Duration: 6-month Assignment

About the Role

Our client is seeking a Global Accounts Platform Specialist to join their Ad Platforms team. This team makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Their technology and services power advertising across major digital platforms at scale, setting new standards for enabling effective advertising while protecting user privacy. You'll be part of an inclusive team culture focused on delivering best-in-class customer service while helping drive business growth for key global accounts.

What you'll do

• Own, grow, and develop key global accounts through strategic optimization and client engagement
• Analyze data and make recommendations to clients on how to best optimize their campaigns to hit their business goals
• Work closely with Client Partners who act as the frontline business development team as well as other Platform Specialists across the team
• Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges across both direct and agency clients
• Identify and develop data analysis and recommendations that align with customer goals
• Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers
• Deliver best-in-class customer service while driving revenue and customer satisfaction targets
• Collaborate across multiple time-zones while maintaining strong communication

What you'll bring

• 5-7+ years of experience in performance media sales with at least 3 years of experience using a self-serve type platform
• Previous experience using major advertising platforms
• Strong understanding of performance advertising, the mobile and app market, and a passion for the ever-changing digital space
• Strategic selling proficiency working with performance advertisers as well as advertising agencies
• Ability to think strategically about complex issues and develop recommendations and action plans
• Excellent communication and presentation skills - in-person, on video conference, and over-the-phone
• Strong analytical skills including in-depth knowledge of Excel
• Ability to focus on details and trends combined with the skills to react fast
• Extremely professional with a positive attitude and passion for cross-team collaboration

What sets you apart

• Strong background and knowledge of presentation software
• Ability to listen effectively, socialize ideas across functions, and articulate business visions both internally and externally
• Experience working across multiple time-zones with diverse teams
• Track record of delivering best-in-class customer service for advertisers

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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