Gentle Monster Jobs in Usa

ABOUT US

IICOMBINED, beginning with the global fashion eyewear brand GENTLE MONSTER in 2011 and expanding to TAMBURINS and NUDAKE, seeks to explore innovative ideas to challenge reality through the creation of beautiful and unpredictable outcomes that have yet to be seen. IICOMBINED continues to take on new challenges by establishing its own view of the world.

IICOMBINED means expressing ourselves through combining IMAGINATION and INTERPRETATION of the world.

GENTLE MONSTER is a global fashion eyewear brand that offers an unforeseen and startling brand experience. With more than 70 direct stores in 13 countries as of June 2024, GENTLE MONSTER leads the global eyewear trend through differentiated branding with new product releases, experimental and sophisticated spaces, and campaigns.

TAMBURINS is a fragrance brand exploring undefined territories of beauty. Through a combination of storytelling inspired by scattered scenes from around the world and sophisticated and delicate perfumery techniques, the brand captures the true depth of scent. TAMBURINS fosters emotional communication beyond a simple experience by reinterpreting contents through the realms of objects, painting and performance in exhibition-style stores.

NUDAKE is an F&B brand recreating dessert culture with its ‘Make New Fantasy’ ethos. We transport consumers to a new fantasy by creating unprecedented cakes by combining fashion and art. By experimenting and producing contents that deviates from established processes and rules, NUDAKE touches consumers beyond the ordinary F&B experience.

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We're looking for a data-driven, revenue-obsessed Performance Marketing Specialist to own and scale two high-impact lower-funnel channels: TikTok Shop Paid Ads and our Affiliate Program. This is not a branding role — this is pure performance marketing where every dollar is measured against revenue, ROAS, and new customer acquisition.

You'll join our Ecommerce team — working side by side with our Digital Media specialists who manage paid media across other channels. Together, you're one team driving performance, sharing learnings, and scaling revenue. You'll own TikTok Shop ads hands-on while also serving as the strategic lead managing external affiliate agency partnerships — setting targets, holding partners accountable, and continuously optimizing toward profitable growth.

If you thrive at the intersection of hands-on execution and strategic agency management, and you measure your success in revenue.

Tiktok Shop Affiliate Program

Serve as the primary point of contact for our affiliate agency partners, ensuring goals, priorities, and timelines are clearly defined and consistently met.

• Lead the affiliate program strategy in partnership with the agency — ensuring every campaign is performance-focused, tied to measurable ecommerce outcomes, and aligned with acquisition goals.
• Provide strategic direction to the agency on partner selection, commission structures, optimization priorities, and growth opportunities while overseeing day-to-day execution.
• Identify and evaluate new affiliate partners in collaboration with the agency to expand reach, diversify the creator base, and improve overall program ROAS.
• Own the full affiliate budget tracking and invoicing process, ensuring accuracy, transparency, and alignment with financial targets.
• Review and guide agency strategies on bidding, content direction, and creator selection to ensure campaigns meet both performance benchmarks and brand standards.
• Hold agencies accountable through regular performance reviews — analyze results, diagnose underperformance, test new approaches, and drive continuous improvement.
• Partner closely with your Digital Media teammates within the E-commerce team to share audience insights, coordinate spend across channels, and ensure affiliate efforts align with overall marketing and business objectives.

Tiktok Shop Paid ads-Hands-On Execution&Strategy

• Build our TikTok Shop ads program from the ground up — from initial implementation through to a scalable, data-informed paid strategy within TikTok Ads Manager.
• Own end-to-end campaign management: campaign structure, ad set configuration, creative deployment, budget allocation, and performance optimization against acquisition and ROAS targets.
• Conduct deep audience research to build and refine prospecting and retargeting segments; continuously test and optimize audience strategies to improve conversion efficiency.
• Design and execute A/B and multivariate tests across creative, audience, and bidding variables to systematically improve ad performance.
• Manage TikTok Shop's Commerce Center operations — including product catalog setup, inventory feed accuracy, data feed troubleshooting, and ongoing catalog health monitoring.
• Set and own clear KPIs: customer acquisition cost (CAC), return on ad spend (ROAS), conversion rate, and contribution to overall E-commerce revenue.
• Share learnings, creative insights, and audience data with your Digital Media teammates to strengthen paid performance across all channels within the Ecommerce team.

What We're Looking For

• Must have completed a 4-year BA/BS degree in a related field such as Data Science, Marketing, Economics, Business Administration, Statistics, etc. 
• Must have proficiency in GA4/Google Analytics 4  
• Must be proficient at Excel for performance analysis (pivot tables, formula building, etc) 
• 1–3+ years in performance marketing, affiliate management, or paid social — ideally in a retail or E-commerce environment.
• Proven experience managing external agency relationships — setting expectations, reviewing performance, and driving accountability against hard targets.
• Strong analytical skills with fluency in ecommerce KPIs: ROAS, CAC, LTV, AOV, conversion rate, and contribution margin.
• Experience with affiliate marketing platforms and programs (e.g., TikTok Shop affiliate, Impact, ShareASale, CJ, Rakuten, or similar).
• A testing mindset — you instinctively A/B test, iterate, and optimize rather than set-and-forget.
• Excellent communication skills — you can translate performance data into clear insights for leadership and cross-functional partners.
• Self-starter mentality who can build processes from scratch and thrive in a fast-moving ecommerce environment.
• Hands-on experience with TikTok Ads Manager (strongly preferred) or comparable paid social platforms (Meta, Google) with a willingness to specialize in TikTok.

Job Type: Full-Time (ONSITE)

Pay Range: $70,000 - $80,000 per year

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

About Monster Energy:

Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.

A day in the life:

Step into the role of Consumer Relations Representative at Monster Energy and become the ultimate champion of customer service! You'll deliver top-notch support, providing accurate info and swift solutions to all questions, inquiries, and challenges our customers throw your way. Partner up with our awesome internal teams to tackle customer inquiries head-on, ensuring they're reviewed, processed, and analyzed faster than a Monster can rev up your day. Ready to join the frontlines and make an impact? Let's rock this!

The impact you'll make:

* Answer calls, e-mails, and written communication from consumers regarding all Monster Energy product lines.

* Create and maintain reports in the Consumer Relations database by imputing new consumer inquiries. Process reports, analyze data, and identify and escalate trend data to appropriate business partners.

* Initiate internal investigations with appropriate business partners. Acts as coordinator, gathers additional information, and works closely with other departments to complete record requirements.

* Maintain relationships with internal departments to help identify and provide solutions.

* Perform other duties as assigned.

Who you are:

* Prefer a Bachelor's Degree in the field of business, communications, or related areas

* Additional Experience Desired: Minimum 1 year of experience in consumer relations, customer service, or call center

* Computer Skills Desired: Intermediate to advanced level of Microsoft Office Suite, specifically Excel functionality.

* Excellent data entry skills.

* Preferred Certifications: N/A

* Additional Knowledge or Skills to be Successful in this role: Fluent in Spanish or French a plus (read/write/speak)

Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $17.00 - $23.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.

Overview

We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.

Key Responsibilities

Digital Print Technology

• Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
• Secure the digital print technologies with company endpoint protection
• Install and maintain Zebra scanning and printing technologies used in digital printing
• Support users of the Monster Digital Platform in all aspects of the plant operations

Network Infrastructure & Support

• Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
• Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
• Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
• Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.

System Administration

• Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
• Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
• Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
• Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.

Operational IT Support

• Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
• Maintain comprehensive system and network documentation to ensure clear and efficient operations.
• Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
• Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
• Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.

Project and Process Improvement

• Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
• Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
• Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
• Deploy corporate computers and related hardware.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3+ years of experience in IT system administration and network support roles.
• Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
• Managing Microsoft Intune, Azure AD, and Entra ID
• Familiarity with email and endpoint security platforms
• Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.

Preferred Qualifications

• Experience working in a manufacturing or industrial IT environment.
• Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
• Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
• Spanish language proficiency is a plus.

Skills & Attributes

• Strong problem-solving and troubleshooting capabilities.
• Clear verbal and written communication, especially with non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on security and operational excellence.

Position Summary:

As a Field Sales Representative, you will manage and build bottler relationships, educate, and motivate partner representatives to gain new distribution, build volume in existing accounts, and execute at the chain and local account level within an assigned territory. Lead the bottler business results in the assigned geography and be responsible for the success of the company initiatives including but are not limited to bottler sales and execution, implementation of national and local marketing programs that will drive market share and exceed budget targets, in that respective territory accomplished through effective bottler management skills, solid market execution skills, and the ability to develop strong relationships.

Essential Job Functions:

• Train Bottler Sales Representatives on product knowledge, sales methodologies, and marketing and sales promotions by influencing bottler actions at multiple levels of their organization. Accomplish through partnership ride-alongs in retail outlets, sales presentations within the bottler's facilities, \"huddle\" calls with bottler reps, and team calls with both internal and external partners.
• Sell at retail (outlet level) aligned against quarterly strategic initiatives focused on innovation, distribution, displays, and cold/ambient equipment placements. Accomplish in conjunction with bottler partners in the trade together or through influencing bottler actions.
• Complete comprehension and utilization of all Monster Energy Company tools (CRM) and capabilities to maximize productivity and results in their assigned market including but not limited to surveys, training tools, sales data software, asset allocation, and internal social platforms.
• Participate in business unit crew drives, market audits, company meetings and events, sampling initiatives, and local retail meetings. Duties would include set-up, tear-down, customer hosting, sales presentations and additional responsibilities.

Position Requirements:

• Prefer a Bachelor's Degree in the field of Business Administration or related field of study
• Experience Desired: Minimum 1 year of experience in Sales or Marketing
• Additional Experience Desired: Minimum 1 year of experience in Beverage or Consumer packaged goods (CPG) field
• Computer Skills Desired: Computer operating skills in and outside of an office environment to include handheld devices
• Preferred Certifications: Maintain an acceptable driving record in order to be covered by the company's insurance carrier

Base Salary Range: $39,600 - $52,800

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Crane Monsters is one of the Best Used Crane dealers in the U.S, we’re based out of the Houston, we buy, sell and repair mobile cranes.

We’re looking to add another experienced Crane Technician/Mechanic to our team.

As an Experienced Crane Tech - you Will be responsible for the inspection, diagnosis, repair and maintenance of various mobile cranes.

Job Responsabilities:

Operate and inspect cranes in order to diagnose defects

Demonstrate working knowledge of CANBUS, LMI Systems, Hydraulic Systems, Electrical Systems.

Examine parts for damage or excessive wear

Read, understand and interpret maintenance manuals, operating manuals, parts manuals and technical drawings

Test mechanical, electrical, pneumatic and hydraulic products and equipment after repair or modification to ensure proper operation

Accomplish tasks independently without direct supervision

Perform thorough inspections

Operate cranes as needed

Maintain conformity to safety requirements and other regulations

Properly fills out working reports, hour's reports, time sheets, hour's overviews and expense reports

Good customer service and communication skills

Set a positive example in punctuality and professional demeanor by respectful communication with all levels of staff, keeping work areas/Field Service Trucks clean & orderly

Promote safety regulations and all other company programs and policies

Willingness to travel by land and air

Ability to work overtime as well as on weekends

A minimum of 3 years of relevant driving

experience

Qualifications:

A minimum 5 years of experience as a Mobile Crane Mechanic/Technician, specifically RTs, All Terrains and Truck Cranes.

Valid driver's license and satisfactory driving record

Ability to lift up to 40lbs

Basic computer skills

Manufacture approved training/certifications required

Benefits:

PTO, Paid Vacation Days, Health, Vision, Dental and Life Insurance, company match Retirement Plan (Waiting period may apply)

Full Time Opportunity:

Yes

Typical start time:

7AM

Typical end time:

4PM

Work Remotely

No

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Description:

We are seeking a dynamic and experienced Retail Recruiter to join our team in Los Angeles. As a Retail Recruiter, you will play a crucial role in sourcing, interviewing, and hiring top talent for various retail positions. You will work closely with hiring managers to understand staffing needs, develop recruitment strategies, and ensure the timely acquisition of qualified candidates.

What You Will Achieve:

• Manage the full-cycle recruitment process for retail positions including store associates, supervisors, and corporate roles.
• Develop and implement effective sourcing strategies to identify candidates through job boards, social media, networking, and direct outreach.
• Conduct in-depth interviews, screen candidates, and assess their qualifications and cultural fit.
• Partner with hiring managers to create job descriptions, define hiring criteria, and assist with candidate selection.
• Ensure a seamless and positive candidate experience from application through onboarding.
• Maintain up-to-date knowledge of market trends and competitive salary rates to ensure effective recruitment strategies.
• Prepare and extend job offers, ensuring alignment with company policies.
• Collaborate with the HR team to ensure smooth integration of new hires.
• Provide regular reports on recruitment metrics and progress to leadership.

What You Will Need:

• Location: Must be based in Los Angeles, CA and available for onsite work.
• Proven experience as a retail recruiter, in retail, high-volume hiring, or customer-facing roles.
• 2-4 Years experience in regional retail recruiting is required for this role
• Strong knowledge of recruitment processes, tools, and strategies.
• Ability to build relationships and effectively communicate with candidates and hiring managers.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Proficient in using applicant tracking systems (ATS) and other recruiting tools.
• High level of professionalism, confidentiality, and integrity.

Physical Requirements:

• Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment
• Must be able to occasionally lift or move items weighing up to 25 pounds

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

Pay Rate: $75,000 - $90,000/yearly

Pay Transparency Commitment

POP MART is committed to fair and equitable compensation practices across all locations and job types. In accordance with laws in states such as California, Colorado, New York, Illinois, and others, POP MART provides the pay range for all advertised positions. The listed compensation reflects the minimum and maximum base salary or hourly rate that POP MART reasonably expects to pay for the role. Final compensation may vary based on factors such as experience, skills, and location. We are committed to equitable pay practices and maintaining wage records for all roles as required. We also provide a comprehensive benefits package, including health insurance, 401(k), paid time off, and family leave.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law

Senior Manager, Retail Operations

Culver City, CA

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.

What You Will Achieve

Strategic Leadership & Team Development

• Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
• Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
• Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

• Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
• Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
• Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
• Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

• Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
• Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
• Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

• Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
• Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
• Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

• Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
• Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

• Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
• Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
• Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

• Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
• Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.

What You Will Need

Education & Experience

• Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
• 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
• Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

• Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
• Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

• Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
• Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

• Exceptional ability to lead, coach, and inspire teams at multiple levels.
• Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
• Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

• Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
• Balance efficiency, compliance, and customer satisfaction in all decision-making.

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

THE OPPORTUNITY

At Hirschfeld —We’re Built Different. We focus on creating authentic connections that transform ideas into lasting partnerships. It’s not just about delivering experiences; it’s about building relationships that truly matter. We’re not just looking for employees; we’re seeking individuals who want to grow with us, contribute to meaningful work, and craft something extraordinary together.

As an Account Manager, you'll execute client initiatives within agency standards, budgets, and timelines. You'll collaborate with the Client Services Leadership Team on tactical account aspects and contribute to strategic development. Acting as the liaison between the Agency and the Client, you'll represent their needs to ensure exceptional results and exceed expectations.

THE COMPANY

Powered by 70 dedicated professionals, Hirschfeld is committed to the mission of creating Awe Inspiring Moments. Hirschfeld orchestrates over 3,000 events annually for clients like Anheuser-Busch, Monster, Unilever, and NASCAR. Since 2004, the company has built comprehensive capabilities spanning strategy, creative design, fabrication, logistics, sponsorship consulting, hospitality, and event management. We are a powerhouse in transforming challenges into innovative solutions for businesses and brands.

RESPONSIBILITIES

• Serve as the primary point of contact for clients and vendors, managing relationships and expectations
• Develop and maintain strong client relationships, ensuring clear communication and smooth execution across all stakeholders (clients, vendors, properties, etc.)
• Oversee and support client event activations, including on-site presence, product sampling, talent coordination, and hospitality management
• Develop and execute event marketing initiatives, including customized programs, promotions, and activations
• Manage and track program and event budgets, ensuring financial accountability, forecasting costs, and reconciling post-event expenses
• Prepare post-event reports, budget reconciliations, and client status updates
• Develop a strong understanding of the client’s business, brand, and competitive landscape.
• Assist with vendor contract negotiations, budget planning, and ensure deliverables meet contractual obligations
• Provide strategic input to optimize client programs, resolve challenges, and support new business development or client renewal efforts
• Project manage custom asset design, fabrication, and delivery, working closely with the creative and fabrication teams to ensure quality and budget alignment

QUALIFICATIONS

• Four or more years of relevant professional experience, preferably in an experiential or event agency setting, with a background in client management
• Strong verbal and written communication skills, with a professional demeanor and confidence in client interactions
• Ability to think strategically and creatively, effectively communicating insights and recommendations
• Strong problem-solving skills, with the ability to work independently and collaboratively
• Excellent time management, project management, organizational, and budget management skills
• Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
• Ability to travel up to 30% of the year and work flexible hours, including weekends and holidays as needed
• Experience with event production and mobile tours
• Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
• Proficiency in Microsoft Office and/or Google Suite

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity:

The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals and is responsible for meeting the mission and goals of Ensemble Health Partners, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.

Job Responsibilities:

• Manager is responsible for directly managing the operations for the admitting, registration, and financial services departments at the acute care locations.
• Develops and manages departmental staffing needs. Prepares monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet organizational while improving operations to increase customer satisfaction and meet financial goals of the organization. Coordinates employee work schedules to provide adequate daily staffing coverage.
• Collects, interprets and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the whole organization or an individual patient. Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved.
• Assists in the development of dyad-reporting patient access staff. Provides training, education, goal-setting, and performance interventions as necessary to ensure adequate performance.
• Performs other duties as assigned.

Employment Qualifications:

• Certified Revenue Cycle Representative (CRCR) certification
• Certified Healthcare Access Manager (CHAM) certification
• Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration

Experience We Love:

• Minimum 2 3 year's management experience in healthcare industry
• Patient Access experience with managed care/insurance or call center preferred
• Experience with Microsoft a must
• Ability to balance numerous priorities, therefore requiring great skills in prioritization
• Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met

Join an award-winning company

• Five-time winner of \"Best in KLAS\" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.