Functional Pathways Jobs in Usa
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Our higher education client is looking for a Senior Functional Analyst with experience supporting ERP systems, (Workday HCM preferred.) This is a hybrid role in College Park, MD and is a long-term contract. No third party C2C candidates will be considered.
The Senior Functional Analyst – ERP Systems will play a critical role in supporting enterprise platforms by translating complex business needs into scalable system solutions. This position serves as a key liaison between business stakeholders and technical teams, ensuring ERP and faculty/staff systems effectively support institutional strategy, operational excellence, and an improved employee experience.
In this role, you will support initiatives across Workday HCM, Faculty Management Systems, integrations, analytics, and related enterprise platforms, with a strong focus on requirements gathering, process optimization, testing, and change enablement.
Key Responsibilities
Functional Analysis & Requirements
- Lead requirements gathering sessions with stakeholders across HR, Academic Affairs, Finance, and enterprise support teams
- Translate business needs into clearfunctional requirements, user stories, process flows, and use cases
- Analyze current-state processes and recommend future-state improvements aligned with institutional goals
- Support initiatives related to faculty onboarding, scheduling, credentialing, workload management, and compliance
ERP & Faculty Systems Support
- Serve as a functional subject matter expert for Workday HCM and faculty/staff systems
- Support configuration, enhancements, and optimization of ERP modules and faculty systems
- Partner with Product Owners and Solution Architects to ensure solutions are scalable and aligned with platform standards
- Contribute to roadmap planning and backlog refinement for ERP and faculty systems initiatives
Cross-Functional Collaboration
- Act as a bridge between business units and technical teams
- Coordinate dependencies across HR, IT, Academic Affairs, Finance, and external vendors
- Participate in governance forums, change advisory boards, and stakeholder reviews
Documentation & Change Enablement
- Maintain functional documentation, process maps, and system configuration records
- Support the development of training materials, job aids, and knowledge transfer
- Assist with change management efforts to ensure successful adoption of new capabilities
Core Competencies
- Functional analysis and problem-solving
- Translating complex business needs into system solutions
- Stakeholder engagement and communication
- Cross-functional collaboration in matrixed environments
- Strategic thinking with strong attention to detail
Required Qualifications
- 7+ years of experience as a Functional Analyst, Business Analyst, or similar role supporting ERP systems
- Hands-on experience with Workday HCM or other large-scale ERP platforms
- Experience supporting higher education faculty, academic, or workforce lifecycle processes
- Strong background in requirements documentation, testing, and UAT
- Experience working with integrations, data flows, and reporting/analytics
- Familiarity with Agile, hybrid, or waterfall delivery methodologies
- Bachelor’s degree in Information Systems, Business, Education, or a related field (or equivalent experience)
Preferred Qualifications
- Experience supporting Faculty Management Systems (FMS/FPMS) or academic operations
- Experience with Workday Prism, Extend, or integrations
- Exposure to skills-based workforce initiatives or performance management
- Experience in higher education or similarly complex regulated environments
- Experience supporting accessibility (ADA) or compliance-driven initiatives
Dynamics 365 CE Functional Lead
Req No.
2026-5551
Category
Information Technology
Location
US-IA-Cedar Rapids
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Corporate
Company
Altorfer Inc
Working Hours/Days
Monday - Friday 7-4 or 8-5, on-call or after-hours based off of business needs.
Overview
The Dynamics 365 Customer Engagement (CE) Functional Lead owns the functional design, configuration, and delivery of the Dynamics 365 CE platform during a multiprogram implementation and ongoing operations. This role serves as the single functional owner across Sales, Customer Service, Field Service, and related CE workloads, ensuring a consistent data model, user experience, security posture, and release approach.
The CE Functional Lead acts as the product owner for CE-bridging business strategy and technical delivery-while partnering with the D365 Architect, Power Platform team, and business domain leaders.
With multiple CE programs going live within a condensed timeframe, strong centralized functional ownership is critical. This role ensures CE is delivered as one cohesive platform rather than fragmented solutions, enabling adoption, scalability, and longterm business value.
Basic Duties
Key Responsibilities - MultiProgram Ownership
- Own functional design and behavior of all CE applications
* Act as the final decision authority on crossprogram dependencies
* Manage and prioritize a unified CE backlog
* Coordinate golive readiness and stabilization activities
- Own Dataverse schema, relationships, and data standards
* Design business process flows, forms, views, and dashboards
* Ensure consistency across all CE environments
* Balance configuration vs customization decisions
- Design rolebased user experiences
* Collect postgolive feedback and drive iterative improvements
* Support training and change initiatives
* Promote CE best practices
- Define CE security roles aligned to business responsibilities
* Partner with the D365 Architect on environment governance
* Support compliance and segregationofduties requirements
- Partner on Power Automate and lowcode extensions
* Ensure automation reliability and sustainability
* Identify process improvement opportunities
- Platform infrastructure
* Enterprise integration architecture
* Deep custom development or plugins
Qualifications
- Handson functional Dynamics 365 CE experience
* Strong Dataverse knowledge
* Understanding of Sales and/or Customer Service processes
* Strong stakeholder communication and decisionmaking skills - Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
This position will primarily work in an office environment, May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. Some travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The company does not sponsor employment visas now or in the future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Role: Oracle EBS Functional Consultant (Finance modules)
Term: Fulltime-Permanent
Location: Redmond, WA (Onsite)
You will join the Enterprise Applications Finance Systems team, responsible for supporting and enhancing Oracle E-Business Suite (EBS) Finance solutions that power critical financial operations across the organization. The team partners closely with Finance, Accounting, and IT teams to ensure reliable system performance, strong financial controls, and efficient business processes across the Order-to-Cash (O2C) and Procure-to-Pay (P2P) cycles.
Working within a collaborative environment, the team focuses on optimizing Oracle EBS R12 functionality, improving financial reporting accuracy, and enabling smooth period-close operations through well-designed system configurations and integrations.
As an Oracle EBS Functional Consultant, you will serve as a key functional expert supporting and enhancing the Oracle EBS Finance platform. You will work closely with finance stakeholders and technical teams to design, configure, and optimize financial modules to support business operations and reporting requirements.
Key responsibilities include:
- Provide functional expertise across Oracle EBS Finance modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), and Subledger Accounting (SLA).
- Analyze and support core financial processes such as period close, Procure-to-Pay (P2P), and Order-to-Cash (O2C) workflows.
- Configure Oracle EBS modules, define system parameters, and document solutions through functional design documents such as MD50 and BR100.
- Partner with technical teams to translate business requirements into system configurations and enhancements.
- Support System Integration Testing (SIT) and User Acceptance Testing (UAT) activities to ensure solution quality and business readiness.
- Participate in troubleshooting, data analysis, and issue resolution using SQL and PL/SQL when required.
- Collaborate with cross-functional teams to support system improvements and ongoing Finance transformation initiatives.
What You’ll Bring
- 8–10+ years of hands-on experience working with Oracle EBS R12 Finance modules.
- Deep functional knowledge of GL, AP, AR, FA, CM, and Subledger Accounting (SLA).
- Strong understanding of financial processes including period close, O2C, and P2P lifecycles.
- Experience configuring Oracle EBS modules and developing functional design documentation such as MD50 and BR100.
- Working knowledge of SQL and PL/SQL for data validation, analysis, and troubleshooting.
- Experience working within SDLC environments, including participation in SIT and UAT testing cycles.
- Strong communication and stakeholder management skills with the ability to bridge technical teams and finance business users.
- Proven ability to support complex enterprise financial systems in a fast-paced business environment.
Location: Seattle, WA; Dallas, TX; Long Beach, CA; Miami, FL; North Charleston, SC; Berkeley, MO; or Hazelwood, MO (Hybrid-2-3 days and or remote)
Duration: 6 Months Contract
Description:
The client is looking for a highly experienced and detail-oriented Senior SAP Functional Analyst/Lead focusing on SAP Production Planning (PP) to join the team.
The Functional Analyst will have in-depth knowledge and hands-on experience with SAP Production Planning (PP) modules. This position will focus on implementation and support of SAP projects and Products. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement SAP projects.
Responsibilities
- Conducts Workshops and contributes towards process solutioning
- Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs) (vendor consultants) on current processes and proposing solutions to enhance current systems for projects and products
- Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
- Creates and updates associated documentation including BPDs, Process Flows, Key decision documents (KDDs), configuration design documents(CDD), Functional Design Specs (FDS), and WRICEF objects.
- Translates functional specifications into application design documents, coordinates with the development team, tests new functionality or Enhancements, prepares test plans and test scripts, and performs unit tests and integration tests
- Propose and recommend SAP standardized best practices and solutions as per clean core guidelines.
- Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
- Works with the usage of the SAP Solution Manager, Signavio
- Handles and leads the development of objects independently in collaboration with the team
- Works with the SAP project systems
- Understands the SAP Activate methodology and Agile (SAFe) development methods
- Contributes to the overall project management plan using SAP activate methodology
- Works with SAP S/4 Hana and FIORI
Basic Qualifications (Required Skills/Experience):
- 12+ years of experience with SAP PP consulting
- 4+ years of experience in S/4HANA Production Planning
- Experience with SAP S/4 HANA PP, QM
- Experience with 2 E2E full life cycle implementation in SAP S/4 HANA
- Experience with SAP Production Planning in a large and complex business environment
- Experience working with Interfaces
- Experience with SAP module specifics including user exits, batch jobs. and standard SAP reports
Preferred Qualifications (Desired Skills/Experience):
- Experience with SAP Production planning including material master, MRP Types and lot sizing procedures, back flush, range of coverage, scrap and FIORI applications, MRP areas, MRP views, forecasting, planning strategies, demand management, BOMS, item categories, center-control keys, capacity levelling and evaluations, routing and advanced routing, strategy groups, usage of stock requirements, S&OP, Flexible planning, and SAP PP configurations
- Experience in the Aerospace and Defense industry
- Experience with special planning procedures
- Experience with discrete and repetitive manufacturing
- Experience with central function activities ECM/OCM/Batch
- Experience in cross functional integration with sales(SAP SD), procurement(SAP MM),warehouse (SAP EWM), costing(SAP FICO), quality(SAP QM)
- Experience with WBS
- Experience with S4 Hana PPDS, DDMRP,
- Experience with SAP Quality Management
- Experience with IBP or other planning tool is a plus.
- SAP certifications in SAP S/4 PP, QM, MM is a plus
- Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Oracle Cloud ERP – Project Portfolio Management (PPM) Lead (Managing Consultant+)
Location: Remote or Hybrid / Elire LLC | Minneapolis, Minnesota, United States
Employment Type: Full-Time / W2
Work Status: US Citizenship is Required
About Elire & The Role
Elire is a continuously growing technology consulting firm delivering Oracle Cloud, PeopleSoft, Kyriba, and other enterprise solutions across the full spectrum of enterprise business needs. We partner with organizations across industries to modernize finance, procurement, treasury, and HR/HCM operations through thoughtful design, expert delivery, and long-term partnership.
We are seeking an experienced Oracle Cloud ERP Project Portfolio Management (PPM) Lead (Managing Consultant+) to lead end-to-end Oracle Cloud Project Portfolio Management (PPM) implementations, guide clients through project financial and operational transformation, and serve as a functional authority across the full project lifecycle — from project setup and planning through cost collection, billing, and project financial management.
Our team operates with a collaborative, high-accountability mindset — staying hands-on where it matters and supporting one another to ensure client success. At Elire, you’re never on an island — you’re part of a team that values ownership, trust, and results.
This role is designed for a leader who can facilitate executive-level design conversations, translate complex project and financial requirements into scalable Oracle Cloud solutions, mentor consultants, and own delivery excellence from kickoff through go-live and stabilization.
What You’ll Do
Delivery Leadership
- Lead end-to-end Oracle Cloud ERP Project Portfolio Management (PPM) implementations, acting as the functional lead for the Projects workstream throughout complex engagements.
- Facilitate discovery, requirements gathering, and solution design workshops.
- Translate business requirements into scalable Oracle Cloud configurations aligned with best practices.
- Own configuration oversight, validation, testing strategy, and deployment readiness.
- Guide clients through change management and project financial process transformation.
Functional Expertise Across Project Portfolio Management (PPM)
Lead and configure across modules including:
- Project Financial Management
- Project Costing
- Project Billing
- Project Contracts
- Project Foundation & Project Setup
- Project Budgeting & Forecasting
- Project Resource Management
- Capital Projects / Capital Asset Tracking
Governance, Integration & Optimization
- Ensure solution alignment across Financials, Procurement, and other ERP workstreams.
- Evaluate and scope Change Requests (CRs), including impact to timeline and budget.
- Oversee project-related data migration, integrations, and reporting requirements.
- Identify opportunities for automation, financial control improvements, and project lifecycle efficiency.
Client & Practice Leadership
- Serve as a trusted advisor to Finance, PMO, and IT leadership.
- Provide clear executive-level updates and proactively manage scope and risk.
- Mentor consultants and elevate overall delivery quality.
- Support RFP responses, solution positioning, and level-of-effort estimates.
- Contribute to practice growth and thought leadership initiatives.
What You Bring
- 6–10+ years of ERP implementation experience
- 3–5+ years of Oracle Cloud ERP Project Portfolio Management (PPM) implementation experience
- Multiple full lifecycle Oracle Cloud implementations as a PPM Lead or Senior Functional Consultant
- Deep expertise in project accounting, project costing, billing, and project financial management
- Strong workshop facilitation and stakeholder management skills
- Experience leading client-facing functional workstreams
- Ability to balance strategic advisory responsibilities with hands-on system leadership
- Bachelor’s degree or equivalent professional experience
Preferred Qualifications
- Oracle Cloud Project Portfolio Management (PPM) Certification
- Experience in professional services, public sector, higher education, or capital project environments
- Experience integrating PPM with Financials, Procurement, and Payroll
- Experience with data conversion and integration methods (FBDI, REST/SOAP)
- Reporting experience using OTBI and BI Publisher
How You Operate
You:
- Take ownership of outcomes, not just tasks
- Communicate confidently with executives and functional teams
- Anticipate and mitigate risks before they escalate
- Stay hands-on where it matters
- Elevate teammates and strengthen overall delivery quality
- Bring structure and accountability without unnecessary bureaucracy
Why Elire
At Elire, you’re not on an island. You’ll be supported by a dedicated sales and marketing team, collaborative leaders, and teammates who genuinely have your back. We operate with a one team, one goal mindset and take pride in delivering high-quality work together.
You’ll have opportunities to expand into additional functional areas, pursue leadership and advancement paths, and participate in additional income opportunities through sales and recruiting commissions available to all employees.
Elire is a Certified Partner of Oracle Cloud, PeopleSoft, Kyriba, and FIS. Founded in 2005, we are a Minneapolis-based consulting firm with a national footprint and more than 100 clients across the public sector and Fortune 500 financial services and utilities industries.
If this role aligns with your experience and interests, we encourage you to apply and start the conversation. Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply.
Job Title: Workday Functional Consultant (Advanced Compensation / Absence / Talent Management)
Location: Palo Alto / San Francisco Bay Area, CA (Hybrid). Candidates local to Bay Area willing to go onsite 3 days a week highly preferred
Employment Type: Long-Term Contract
Start Date: Immediate
1099 / Corp to Corp is fine
Job Summary:
We are seeking an experienced Workday Functional Consultant with 4–5 years of hands-on experience supporting Workday HR modules. The ideal candidate will have strong functional expertise in Advanced Compensation, Absence, or Talent Management (any combination of these modules is acceptable). This is a hybrid, long-term contract opportunity based in Palo Alto or the San Francisco Bay Area, and candidates must be located in or willing to work from the Bay Area.
Key Responsibilities:
- Configure, maintain, and support Workday modules including Advanced Compensation, Absence, and/or Talent Management.
- Gather business requirements and translate them into functional Workday solutions.
- Perform configuration, testing, and deployment of Workday enhancements and updates.
- Collaborate with HR, IT, and business stakeholders to optimize Workday processes.
- Support Workday releases, regression testing, and system improvements.
- Provide functional guidance and troubleshooting for Workday-related issues.
- Assist with integrations and cross-module configurations when required.
Required Qualifications:
- 4–5 years of recent experience as a Workday Functional Consultant/Analyst.
- Hands-on experience with Advanced Compensation, Absence, or Talent Management modules (any combination).
- Strong understanding of Workday business processes, security, and reporting.
- Experience gathering requirements and delivering functional configurations.
- Excellent communication and stakeholder management skills.
Preferred Qualifications:
- Experience with Greenhouse ATS is a strong plus.
- AI-savvy mindset with interest or experience in leveraging AI tools to improve HR or Workday processes.
- Experience working in fast-paced or product-based environments.
Location: Gainesville, GA (Hybrid – 2 days onsite per week)
Type: 6-Month Contract
Resource 1 is seeking an ERP Functional Lead to own and optimize the company’s ERP environment supporting multiple manufacturing facilities. The organization currently utilizes Syteline / CSI (CloudSuite Industrial), but we are open to candidates with strong functional experience supporting other manufacturing ERP platforms who can quickly learn the system.
This role will act as the internal ERP functional expert and system owner, responsible for ERP governance, configuration, continuous improvement, and user adoption across manufacturing operations.
The ideal candidate is hands-on, manufacturing-focused, and comfortable working directly with plant leadership, supply chain teams, IT partners, and external consultants to drive operational efficiency through ERP.
Key Responsibilities
- Serve as the functional owner of the ERP platform supporting multiple manufacturing plants, with primary focus on the Gainesville, GA facility.
- Lead ERP configuration, enhancements, and business process optimization across manufacturing, supply chain, inventory, planning, and shop floor operations.
- Partner with external consultants and system integrators on upgrades, improvements, and project initiatives.
- Maintain ERP governance, security roles, and data integrity.
- Drive ERP adoption and alignment with business processes and SOPs.
- Balance day-to-day support (break/fix) with longer-term ERP improvement initiatives.
- Serve as the cross-functional liaison between operations, supply chain, finance, and IT.
- Support reporting and analytics initiatives, including integrations with BI tools such as IntelliDash
Required Experience
- 5–8+ years of ERP functional experience within a manufacturing environment.
- Experience supporting discrete manufacturing operations (engineer-to-order, build-to-order, or aftermarket manufacturing).
- Strong understanding of supply chain, inventory management, MRP/APS planning, and shop floor execution.
- Experience with ERP configuration, module ownership, and process improvement initiatives.
- Ability to work cross-functionally with plant leadership, supply chain teams, finance, and IT
ERP Platforms We Will Consider
While Syteline / CSI (CloudSuite Industrial) experience is strongly preferred, we are also interested in candidates with experience supporting other manufacturing ERP systems, including:
- Infor Syteline / CSI
- Epicor ERP / Epicor Kinetic
- SAP (PP / MM)
- Oracle ERP / Oracle EBS
- JD Edwards
- QAD
- Infor LN
- BPCS / Infor LX
- Microsoft Dynamics 365
- Plex ERP
Preferred
- Experience with Syteline / CSI
- Experience supporting ERP upgrades or system optimization initiatives
- Exposure to BI/reporting tools (IntelliDash, Power BI, etc.)
- Experience supporting multiple manufacturing sites
Translate business process designs into clear master and transactional data definitions for S/4HANA.
Support template design by ensuring consistent data models, attributes, and hierarchies across geographies.
Validate data readiness for end-to-end process execution (Plan, Source, Make, Deliver, Return).
Define data objects, attributes, and mandatory fields.
Support business rules, validations, and derivations.
Align data structures to SAP best practices and industry standards.
Support data cleansing, enrichment, and harmonization activities.
Define and validate data mapping rules from legacy systems to S/4HANA.
Participate in mock conversions, data loads, and reconciliation activities.
Ensure data quality thresholds are met prior to cutover.
Support the establishment and enforcement of global data standards and policies.
Work closely with Master Data and Data Governance teams.
Help define roles, ownership, and stewardship models for value stream data.
Contribute to data quality monitoring and remediation processes.
Support functional and integrated testing with a strong focus on data accuracy.
Validate business scenarios using migrated and created data.
Support cutover planning and execution from a data perspective.
Provide post-go-live support and stabilization.
Requirements: 5 years of SAP functional experience with a strong data focus.
Hands-on experience with SAP S/4HANA (greenfield preferred).
Proven involvement in large-scale, global ERP implementations.
Deep understanding of value stream business processes and related data objects.
Experience supporting data migration, cleansing, and validation.
Required Skills: Strong knowledge of SAP master data objects (e.g., Material, Vendor/Business Partner, BOM, Routings, Pricing, Customer, etc.).
Understanding of S/4HANA data model changes vs.
ECC.
Experience working with SAP MDG or similar governance tools preferred.
Familiarity with data migration tools (e.g., SAP Migration Cockpit, LVM, ETL tools).
Ability to read and interpret functional specs and data models.
Strong stakeholder management and communication skills.
Ability to work across global, cross-functional teams.
Detail-oriented with strong analytical and problem-solving skills.
Comfortable operating in a fast-paced transformation environment.
Preferred Skills: Experience in manufacturing, building materials, or asset-intensive industries.
Prior role as Functional Data Lead or Data Domain Lead.
Experience defining global templates and harmonized data models.
Knowledge of data quality tools and metrics.
Experience with MGD and setting up cost center and profit center groups.
Job Description
6104 - Pleasant Hill - 77 Chilpancingo Parkway, Pleasant Hill, California, 94523
CarMax, the way your career should be!
Cross Functional Store Manager in Training
Position Overview: Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross-functional associates to deliver a world-class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies.
Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview: The Cross Functional Store Manager in Training will work closely with the Location General Manager and other business managers to ensure the effective execution of CarMax policies and procedures. This role is integral in developing a team of cross-functional associates to deliver exceptional customer experiences and achieve store performance metrics.
Role Responsibilities:
· Strategizes to achieve store’s budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines.
· Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs.
· Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed.
· Actively monitors and adjusts staffing levels based on business needs and staffing model.
· Opens and closes the store per schedule. Provides management coverage for the entire store.
· Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross-functional teams and problem-solving opportunities.
· Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process.
· Resolves associate issues in a timely manner and takes appropriate partners.
· Interviews, hires, trains, and promotes associates to support store operations and company growth.
· Leads training and development activities across business areas, including sales, service operations, merchandising, and business operations, to positively impact the customer experience, maximize execution, and minimize risk.
· Partners with and develops associates to resolve customer issues.
· Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed.
· Partners with appropriate departments and regional team members as needed.
· Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions.
· Executes AOR responsibilities according to company guidelines and checklists.
· Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service, and purchase of vehicles.
· Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements.
· Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance, and proper recording of time.
· Performs duties and tasks while reporting to the Location General Manager.
· Displays financial responsibility through P&L management.
· Uses all CarMax software and media effectively.
· Complies with all local, state, and federal regulations.
· Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Required Qualifications:
· Partner with others when facing complex problems.
· Prioritize competing responsibilities appropriately.
· Multi-task, organize work, and manage time well.
· Model and encourage exceptional team behaviors.
· Speak, listen, and write effectively in dealing with associates and customers.
· Ability to make independent judgments regarding critical business decisions.
· Complete CarMax provided training as required.
· Work in an indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
· Requires walking or standing for extended periods of time.
· Wear CarMax clothing (acquired through the company) at all times while working in the store.
· Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax: At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$82,200.00 - $143,900.00
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Job Title: Techno-Functional Consultant – Digital Communication Platforms (AEM)
Location: Northville, MI (Onsite)
Duration: Long Term Contract
Role Overview
We are seeking a Techno-Functional consultant to support and enhance enterprise digital communication platforms while bridging business communication teams and IT. The role focuses on platform operations, troubleshooting, and delivery support across tools such as Adobe Experience Manager (AEM), SharePoint, Workvivo, and enterprise distribution platforms.
This position requires a hands-on techno-functional professional who can work closely with communications teams, infrastructure teams, and vendors to ensure reliable platform performance and smooth delivery of internal communication initiatives.
Key Responsibilities
• Act as the primary techno-functional contact for communication platforms including AEM, SharePoint, Workvivo, and distribution systems
• Support content publishing, platform configuration, and troubleshooting within AEM and related digital platforms
• Assist with testing and execution of communication initiatives such as town halls, internal broadcasts, and email distributions
• Work with Infrastructure and IT teams to resolve technical issues impacting communication platforms
• Monitor and support distribution list reliability and message delivery issues
• Assist with platform integrations and vendor coordination where required
• Support the technical setup and onboarding of communication tools or applications
• Help document and maintain platform usage guidelines and operational playbooks
• Identify opportunities to leverage automation or AI-enabled tools to improve communication workflows
• Collaborate with business teams to translate communication requirements into technical actions
Required Skills
• 5–8+ years of experience in digital platforms, enterprise communication systems, or web content platforms
• Hands-on experience with Adobe Experience Manager (AEM)
• Experience working with SharePoint or enterprise intranet platforms
• Familiarity with internal communication tools such as Workvivo, intranet platforms, or collaboration tools
• Experience supporting enterprise email distribution systems or internal communication platforms
• Ability to troubleshoot platform issues and coordinate with infrastructure or vendor teams
• Strong collaboration skills to work across business and technical teams
Preferred Experience
• Exposure to Adobe Experience Cloud ecosystem
• Familiarity with enterprise communication or employee engagement platforms
• Experience supporting digital communication events or internal broadcasts
• Exposure to AI tools or automation used in digital communication workflows
Ideal Candidate
A hands-on techno-functional professional who enjoys working at the intersection of business communications and enterprise technology, ensuring that communication platforms operate reliably and support business needs effectively.