Firstsource Solutions Ltd Jobs in Usa

6,746 positions found — Page 14

JEE Global Management Trainee (Campus Recruitment)
✦ New
Salary not disclosed
Austin, TX 4 hours ago

Job Title: JEE Global Management Trainee (Campus Recruitment)

Location: Global (including the USA, Germany, Japan, China, etc.)


Career Tracks:

  • Technical R&D
  • Drive global innovation through smart and electrification technologies, foster cross-border collaboration, and develop future-oriented technical solutions.
  • Project Management
  • Coordinate cross-functional projects, optimize global supply chain resources and timelines, and ensure efficient, high-quality project delivery worldwide.
  • Sales & Marketing
  • Expand global market coverage with differentiated key account strategies and leverage digital transformation to capture growth opportunities.
  • Human Resources & Operations
  • Align talent strategies with business goals, cultivate a diverse and inclusive work environment, and promote continuous learning and global talent mobility


We Are Looking For:

  • Full-time bachelor’s or master’s degree graduates in 2025-2026
  • Majors in Mechanical Engineering, Automation, Electronic Information, Computer Science, Management, or related fields
  • Strategic thinking, business analysis, market insight, and cross-cultural communication skills
  • Excellent written and verbal English proficiency;
  • Openness to global work locations and challenges with an international mindset
internship
Director of Insurance
✦ New
Salary not disclosed
Miami, FL 4 hours ago

JOB SUMMARY

The Insurance Director is responsible for the oversight and leadership of companywide marine, financial lines, and property/casualty insurance programs. The role will provide risk management expertise and guidance in achieving compliant and efficient insurance programs and ensures relevant risks are adequately covered by way of insurance or other risk management techniques.


DUTIES & RESPONSIBILITIES

  • Recommend appropriate levels of coverage and retention based on cost of insurance, financial risk, management’s risk appetite, broker recommendations, and benchmarking.
  • Collect and organize data for insurance program submissions and spearhead insurance program renewals.
  • Partner with internal partners to prepare comprehensive presentation materials in support of underwriter renewal meeting activities.
  • Develop and maintain strong relationships with insurance brokerage partners and major insurance companies, to ensure the efficiency of insurance program administration functions including claim reporting, policy issuance, and certificate of insurance requests.
  • Negotiate with insurers for the most cost-effective options for appropriate limit, retention, and premium.
  • Monitor and resolve outstanding claims.
  • Prepare and manage the insurance budget and forecast, including cost allocations.
  • Remain current with insurance marketplace trends and developments to ensure awareness of available coverages, changes in insurance law, and major legal decisions.
  • Respond to all insurance related requests and queries from internal and external parties as they arise.
  • Perform other duties as they arise.


QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: BA or BS degree in Business Administration, Risk Management and Insurance, Finance, Accounting, or other suitable field of study; or any equivalent combination of education and relevant work experience.


EXPERIENCE

  • Minimum of 8 years of progressive experience in strategic finance, corporate strategy, investment banking, or management consulting.
  • At least 4 years of leadership experience, including managing teams and/or leading complex cross-functional initiatives.
  • Prior experience in a capital-intensive, consumer-facing industry (e.g., cruise, travel, hospitality, transportation, or infrastructure) is highly desirable.
  • Demonstrated success in supporting M&A, capital planning, and long-range strategic development.


COMPETENCIES/SKILLS

  • Extensive knowledge and comprehension of business insurance lines (including P&I, Hull & Machinery, general liability, professional liability, D&O, EPL, excess liability, auto, workers compensation and property), insurance policy forms and wording, insurance market dynamics, and conditions is required.
  • Demonstrate ability to think strategically and execute value-added solutions.
  • Must have strong analytical, interpersonal, and communication skills with the ability to effectively present to all levels of management and external audiences including brokerage and insurance market partners.
  • Demonstrate a sense of urgency and ownership to drive projects to completion.
  • Dedicated to meeting the expectations and requirements of internal and external customers/stakeholders and establishing and maintaining effective relationships with customers/stakeholders by gaining their trust and respect.
  • Organized and solid project management skills with the capability to manage contending priorities.


CERTIFICATIONS/LICENSES

  • Licensed insurance agent (220 or equivalent)
  • Insurance designation/certification (ARM, CPCU, CIC)
Not Specified
Analyst I, Billing & Payment
✦ New
Salary not disclosed
Agoura hills, CA 1 day ago

The Billing & Payment Specialist's primary role is to ensure all sales and orders are accurately billed and paid for, ensure invoices correspond with balance sheet reports and continuously look for improvement opportunities all while providing quality customer service to all stakeholders.

Job Duties & Responsibilities:

* Deliver timely and accurate payments by deadline weekly: No payment issues to the external sales team; eliminate billing issues and discrepancies

* Process daily/weekly data files by deadline Provide exceptional customer service to stakeholders

* Review Financial statements including detailed variance analysis of profit and loss statement

* Assist with the month-end close process by providing support to the accounting team

* Create and analyze reports to determine key areas for process improvement

* Extensive and continual monitoring and auditing of data reporting and escalate concerns, if necessary, of the following areas: process inputs (stakeholder data), throughputs (system logic and accuracy), and outputs (billing/payment)

* Review elements of the contract documents associated with the compensation grid to validate that all billing/payment related changes are executed correctly and timely

* Support collaborative solutions that resolve issues from daily challenges, including working under tight, multiple deadlines

* Perform weekly/monthly billing reconciliations, act on discrepancies, and collaborate with stakeholders to resolve with support from other team members

* Protect operations by keeping financial information confidential

Required Qualifications:

* Minimum Associates degree in Finance, Business, Accounting, Math or related field

* 0-2 years of related work experience

* Must have proficiency in Microsoft Excel, PowerPoint, and Word

* Must be able to work independently and as part of a team

* Ability to plan, organize and prioritize multiple tasks and meet deadlines

* Acts decisively to develop a sound plan, and then moves to communicate, implement and monitor it effectively

* Produces results, sets high standards of performance for self and others and assumes responsibility and accountability for successfully completing work projects

* Clear and concise written and verbal communication skills

* Strong attention to detail

Working Conditions:

* The position is hybrid. Candidates must be able to drive into the office 1-2 days a week; the rest of the week is remote.

Not Specified
Physician / Psychiatry / Massachusetts / Permanent / . Job
✦ New
Salary not disclosed
United States 14 hours ago

Seeking a BC/BE Psychiatrist to serve as Medical Director for Outpatient Behavioral Health Services.Major Responsibilities:1.

Ensuring proper medication management for ambulatory patients.2.

Provide supervision to providers (MDs and NPs) in the designated areas.3.

Member of the Behavioral Health Leadership Team including Vice President of Behavioral Health, Chief Psychiatry, Medical Director of Inpatient Psychiatry, Director of Nursing, Director of Operations, and Director of Outpatient Behavioral Health services.4.

Lead monthly outpatient prescribers meetings.

5.

Along with Vice President, Medical Director of Outpatient will be involved in the integration and development of ambulatory services across the system, working closely with other hospital Medical Directors and department directors.6.

Consultation to community medical providers, assessment of complex cases, and ongoing treatment of identified patients.7.

Caseload and productivity review, established and as-needed supervision, and hiring of new providers8.

Development of prescribing methodology in the various programs.9.

Continuous improvement and review of protocols for treatment options for all of the Outpatient (Mental Health and Addiction) departments.10.

Policy development and implementation.Standard Staffing Level Responsibilities:1.

Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training.

Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.

Resolves grievances and other personnel problems within position responsibilities.2.

Manages activities to assure financial goals are met.3.

Coordinates the assignment of tasks and helps resolve technical and operational problems.

Evaluates the impact of solutions to ensure goals are achieved.4.

Provides effective direction, guidance, and leadership for staff for effective teamwork and motivation, and fosters the effective integration of efforts with system-wide initiatives.5.

Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes in creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.6.

Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.7.

Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.8.

Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc.

Develops and maintains procedures necessary to meet regulatory requirements.9.

Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.10.

Develops and maintains established departmental policies, procedures, and

permanent
Air Or Ocean Import Specialist
Salary not disclosed
Los Angeles, CA 2 days ago

Ocean or Air Import Specialist

Location: Los Angeles, California

Job Salary: $55,000 - $85,000


Job Description

You will be working as a key component within the prosperous Import division of a Top 10 Freight Forwarder in California.


This is an ideal position for experienced and skilled Coordinators, specialists and agents who wish to advance their careers in international Freight Forwarding


Company you will be working for

You will be working for one of the top supply chain solution providers in California, who are well-respected and established with hands on senior management that promote a healthy work culture and an environment of cross training and staff development.


Due to their increased growth the operations team are actively looking to take on ambitious and driven operations agents to their Import division on a permanent basis.


What you will need

  • A minimum of 1 year experience as an Air or Ocean Import specialist for a freight forwarder
  • Proficient in Freight Forwarding softwares (CargoWise, SAP, AS400)
  • understanding of relevant state, federal, and international laws, and regulations as they relate to the fundemental services provided (i.e., customs, security, other import government agencies)
  • a string work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.


What you will get in return

In return you will be given the opportunity to progress and develop in a clear and structured manor. Depending upon experience there may be the opportunity to progress into a supervisory role within the first 18 months.


The company is also able to offer

  • High performance culture within an expanding and successful organisation which rewards and appreciates their employees
  • A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
  • Competitive Salary with bi-annual profit-sharing incentives


If you think you might have hit a ceiling in your current role or are just looking to make the next step in your career don’t miss out on this exceptional opportunity, apply today, or call me on 917-338-7507 to discuss your interest. Alternatively feel free to send your resume direct to

Not Specified
Store Manager
✦ New
Salary not disclosed
Atlanta, Georgia 15 hours ago

Job Title: Store Manager

Reporting to: Head of Retail

Location: Buckhead Avenue, Atlanta, Georgia, 30305

Contract Type: Full time, 40 hours per week

About the Company:

ME+EM London is one of the UK's fastest-growing modern luxury fashion labels. As well as a successful global digital business, we have stores in London and Edinburgh, concessions in Harrods and Selfridges, and recently opened US stores in Manhattan, SoHo, East Hampton, Dallas, Greenwich & LA

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role:

The ME+EM Store Manager is an entrepreneurial lover of clothes, who is dedicated to customer service, team morale and driving results. Responsible for overseeing the overall operations of the store, managing team performance and leading by example. Your focus is that all store aspects, from inventory management to visual merchandising, from store reporting to finance management, are running smoothly. You have a keen understanding of the brand vision and stay up to date on industry trends. You understand the role of retail in our omnichannel business while representing the brand ethos.

Responsibilities:

Leadership

  • Understand the store target and relay this to the team. Explain how company bonus works.
  • Work toward set objectives and feedback regularly to the Head of Retail and MT to ensure their store always has the best chance to achieve optimum results.
  • Manage staff uniform and dress code policy.
  • Encourage dress code compliance following the policy.
  • Display and ensure high level of telephone etiquette when using the store phone and able to train others to the same standard.
  • Ensure a professional tone is used when using company email addresses.
  • Coordinate and monitor the activities of the team.
  • Lead by example, creating a professional, fair and inclusive working environment.
  • Ensure the protection of confidential information to build trust.
  • Create a culture of coaching and feedback.

People Management

  • Be the first point of call for all people related issues within your store and loop in the Senior People Advisor and Head of Retail for regular support.
  • Carry out the first stage interviews with the support of the Talent Acquisition Specialist, and ensure the candidate meet with the Head of Retail for the final stage of the recruitment process.
  • Carryout instore onboarding sessions, setting expectations for the first 3 months and welcoming your new starter to the store.
  • Ensure the new starter attends the HR onboarding session.
  • Carryout regular feedback meetings: 3-month probation reviews, annual appraisals and performance meetings, seeking support from the Senior People Advisor if there is performance issues.
  • Create monthly rota effectively to cover both logistics, VM and trading hours.
  • Manage staff admin including hours worked against what is recorded in Humanity, ensure regular breaks are taken and casual contractor invoices are correct and submitted in time for payroll.
  • Manage staff admin in regard to sickness monitoring, return to work interviews and providing additional and individual support and guidance.
  • Keep up to date with company policies and ensure the team are trained in all areas of compliance with the support of the Compliance and Training Coordinator.
  • Identify training needs and arrange store training sessions to fill the gaps with the Compliance and Training Coordinator, Senior People Advisor and Head of Retail or any external resources.
  • Delegate tasks in an appropriate manner and follow up their execution.
  • Follow company procedures to report any maintenance issues in store promptly.

Customer

  • Be confident in building organic and long-lasting relationships with customers.
  • Carryout personal styling sessions with confidence.
  • Be aware of the importance of CRM and explain this to the team.
  • Promote where possible the omni channel experience.
  • Confidently offer solutions to customer queries and complaints following the standards set by the Company. Escalate serious complaints and queries to the Head of Retail and the Customer Care Team.

Product

  • Ensure high level of product knowledge which can inform merchandising actions, stock movement and replenishment for their location.
  • Ensure the store display represents the design intent for each garment with the support of the VM Manager.
  • Daily stock accuracy and stock room management. Ensure the protection and use of stock is in the best interests of the business.
  • Some locations will have the additional support of a stockroom controller.
  • Lead the store recall process and monitor, question and be accountable for the accuracy of stock.

System

  • Adapts easily to system changes and leads these in a positive manner to the store teams.
  • Work alongside the Customer Care team and other operational functions to ensure policies and procedures are aligned to ensure the best customer experience is achieved.
  • Understand Elucid and continually strive to develop the system and suggest improvements to IT and operations.

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.

Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Not Specified
Production Supervisor
Salary not disclosed
Pennsauken, NJ 2 days ago

POSITION SUMMARY:

To efficiently manage the day-to-day operation of the shift manufacturing function while producing top quality and safe beverage products following company policies and procedures.


REPRESENTATIVE RESPONSIBILITIES:

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary.

  • Directs a work force of between 15 and 20 hourly employees, including line machine operators, lab technicians and mechanics.
  • Works closely with other shift production supervisors for exchange of information and to assure continuity of production activities across shifts.
  • Partner with Maintenance Supervisor to coordinate repairs and preventive maintenance of production equipment; Quality Control Manager to coordinate quality control activities and corrective actions; Warehouse Supervisors to coordinate availability of materials stored in warehouse; Logistics Supervisor and outside vendor logistics dispatchers to coordinate Just-in-Time synchronization of raw material deliveries.
  • Disseminate production procedures and union contract, ensures adherence to work rules and administers disciplinary action.
  • Monitor equipment operation, coordinating raw materials, preparing reports, motivating and supervising plant employees.
  • Supervise production personnel to achieve production efficiency and cost goals.
  • Supervise employees to manufacture quality products in adherence to company quality policies and procedures.
  • Achieve accurate work order processing and receiving of raw materials (bottles, cans, etc.).
  • Develop and monitor employee performance and perform employee evaluations.
  • Maintain a safe environment and enforce safety procedures and practices.
  • Achieve standard efficiency goals and operate with breakage under 0.25% on a consistent basis. Operate with raw material loss under 1%.
  • Ensure that production schedule is completed, and all production work orders are processed on a timely basis. Communicate with logistics personnel on any potential delays or deviations from schedule.
  • Ensure that employees run equipment at target speeds, operating equipment effectively, attending to issues quickly and safely. Ensure operators report downtime and equipment issues accurately.
  • Ensure that operators and lab technicians perform flavor changeovers with correct timing, correct product and correct materials, with minimum downtime and material loss. Investigate any deviations and report them for discussion and improvement.
  • Monitor raw material usage and waste during shift maintaining awareness of syrup batch yields, bottle loss and low-fill rejects, etc. Contribute with practical suggestions to reduce waste.
  • Review operator process and downtime logs, initial them in real time and take action to address repetitive issues. Ensure that operators have access to required process control blank sheets.
  • Monitor production processes while on the production floor, researching opportunities for improvement and proposing solutions. Engage crew in line meetings or discussions of line issues in order to gather suggestions and improvements.
  • Work closely with shift mechanics, discussing operational and mechanical issues and facilitating agreement to resolve repetitive issues. Submit maintenance work requests as dictated by operational issues.
  • Monitor shift mechanics’ performance, ensuring prompt response to line issues and providing guidance related to production line priorities. Communicate performance issues to maintenance management and follow up on performance improvement plans and disciplinary action, if needed.
  • Perform administrative duties effectively, including preparation of manning schedule for regular work week and overtime shifts, labor coding for payroll approval, and downtime reporting.
  • Communicate with logistics and other supervisors to ensure adequate supply of raw materials to maintain production continuity across all shifts.
  • Ensure that raw material shipments are accurately processed in inventory system and put away following SOP's and FIFO procedures. Ensure that used pallets and dunnage are returned following SOP’s.
  • Perform safety inspections of production areas monthly. Ensure employees run equipment following safety best practices and SOP’s. Ensure that employees wear Personal Protective Equipment (PPE) as determined by safety procedures. Report unsafe conditions, including those reported by employees. Report safety incidents and lost time accidents immediately.
  • Report immediately any condition that may contaminate or make products and packages unsafe.
  • Review operators’ process control and packaging inspection log sheets, ensuring inspections are taking place in a timely manner and take action to address operational issues reported.
  • Report and take action in response to raw material quality issues, segregate defective materials, and ensure operators and lab technicians gather defective samples of product or raw materials including lot number information.
  • Ensure that quality issues are addressed on a timely manner so that defects are kept to a minimum and product on hold is minimized.
  • Ensure that subordinates maintain work station area and equipment clean, follow Housekeeping SOP's and keep cleaning tools in their proper location. Enforce and ensure that employees follow Good Manufacturing Practices as trained.
  • Ensure that employees report at their stations in time and in uniform, take their breaks at specified times and do not leave work stations unattended.
  • Report all attendance incidents via email and submit log sheet to HR on a daily basis.
  • Perform other duties as required.


EXPERIENCE, EDUCATION, CERTIFICATION:

  • Five years manufacturing line supervisory experience.
  • Beverage, food or other fast paced packaging line experience.
  • Maintenance and quality control experience highly desirable.
  • Effective team builder with demonstrated abilities providing leadership in a unionized environment.
  • Demonstrated superior problem-solving skills and ability to drive process improvement.
  • Excellent communication and interpersonal skills.
  • Highly motivated and self-directed.
  • Ability to meet targets and deadlines while dealing with complexity.
  • Good time management and effective decision-making skills.
  • Ability to write reports and compile accurate records.
  • Good Microsoft Office skills and manufacturing planning/controlling applications.
  • Ability to work during off-shift hours including night shift and weekends.
  • Good understanding of industrial safety.


We offer a competitive salary of $80-95k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match.

EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

Not Specified
Construction Estimator
Salary not disclosed
Stamford, CT 3 days ago

Company /Position Overview:

We are a well-establish company that has provided clientele Windows & Doors for over 40 years.

For more information about who we are please visit our site. are seeking a skilled and detail-oriented Estimator to join our team in our Stamford Ct office.


 

 

Key Responsibilities:

  • Prepare detailed cost estimates from schematics to final design
  • Analyze drawings, specs, and proposals to prepare time, cost, and labor estimates.
  • Solicit and evaluate bids from subcontractors and suppliers.
  • Work closely with project managers and Salesmen during bid reviews.
  • Track historical costs and maintain estimating databases and/or CRM


What We're Looking For:

  • Minimum 1 years of experience in construction estimating.
  • Proficient in reading plans and specs across multiple project types.
  • Strong Excel skills and familiarity with estimating software & sites(e.g., Bluebeam, Klaes, Lutron, etc.).
  • Detail-oriented with strong communication and time management skills.
  • Experience estimating both public and private sector projects is a plus.
  • Critical thinker who is solution-oriented.
  • Strong multitasker who can manage bids simultaneously.


Compensation & Benefits:

• Salary: $60K - $80K (based on experience)

• 401(k) Roth IRA

• Health care benefits

• Paid Time off & Holidays (Christmas Eve through New Years the office is closed)

• Additional company benefits

Not Specified
Information Technology Help Desk Support
Salary not disclosed
Fontana, CA 2 days ago

IT Support - On Site (Mandarin fluent)


Fontana, CA | 12-month contracts, renewable


Job Responsibilities and Objectives

  1. Network Infrastructure: Responsible for the construction, maintenance, and optimization of the business network within the company. Ensure network stability and security, and proactively implement risk prevention and emergency response measures.
  2. Deployment & Maintenance: Manage the implementation and deployment of network equipment and projects to ensure smooth business operations. Oversee the operation and maintenance (O&M) of daily office and production equipment (e.g., PC terminals, printers, PDAs) to guarantee high efficiency and stability.
  3. Operational Support: Collaborate with business departments for on-site O&M support and manage network assets. Must be available for occasional short-term business travel to support local project implementation as needed.
  4. Service Mindset: Demonstrate a customer-centric service attitude and strong sense of responsibility. Possess excellent learning ability, problem-solving skills, and a spirit of communication and collaboration.


Job Requirements

Educational Background:

  • Majors in Computer Science, Communication Engineering, Network Engineering, or related fields are preferred.


Work Experience:

  • 3–5 years of experience in network O&M.
  • Proven track record in implementing and maintaining medium-to-large scale networks (200+ terminals).
  • Experience in server room and network planning, implementation, and O&M management.


Core Competencies:

  • Technical Skills: Ability to independently install, debug, and maintain equipment from major vendors such as Huawei, Ruijie, Cisco, Fortinet, and Extreme. Proficient in Windows, Linux, and macOS.
  • Language Skills: Mandarin and English preferred.


Personal Attributes:

  • Teamwork: Excellent communication skills to coordinate effectively with business departments and advance project progress.
  • Problem-Solving: Ability to analyze and resolve complex issues independently with effective solutions.
  • Responsibility: High sense of accountability and the ability to work under pressure.
  • Customer Focus: Strong awareness of business needs and a proactive approach to identifying and solving problems


Additional Information

  • Contract: 12-months, renewable


Apply now to be considered

To apply: Please submit your CV in English. Only shortlisted candidates will be contacted.

Not Specified
Associate Buyer
Salary not disclosed
Honolulu, HI 2 days ago


SUMMARY: 

The Associate Buyer is a key member of the team tasked with elevating one of our iconic brands at TR Retail LLC, and successfully growing its business in our retail and ecommerce stores. The role works closely with the Brand Director, Product Merchandising, and Marketing to inform how the buy is built and executed at retail. With support from the Director of Merchandising and Inventory Lifecycle Management (the Director), the Associate Buyer will formulate and execute buying and assortment strategies to maximize sales, net profit, and store performance for the assigned categories. The Associate Buyer is responsible for the overall health of inventory, maintaining proper stock levels and assortments through detailed analysis for the retail and online stores. This role will reallocate and replenish merchandise between warehouse and stores based on sales and stock levels, to optimize sales opportunities with the pursuit of getting the right products to the right place at the right time. This role is also responsible for providing necessary analysis and reports to the Senior Retail team to aid decisions.  


ESSENTIAL DUTIES AND RESPONSIBILITIES: 


Buying 

  • Own end to end merchandising and buying strategies, identify and seek opportunities to positively affect company’s overall point of view and financial outcome. 
  • Review seasonal collections, strategize investments based on OTB, sales analysis, trend projection, and historical performance for their assigned brand and/or category. 
  • Build, evaluate and revise sales plans at category and collection level. 
  • Develop monthly allocation and product launch plans in collaboration with Marketing, Visual Merchandising, and Store Operations, in accordance with marketing and promotion strategies. 
  • Identify new business opportunities through sales analysis, retail feedback and competitive research. 
  • Maintain margin by managing seasonal markdowns and eventual RTV strategy. 
  • Ensure all steps of data entry and POs for new collections are accurately entered in the system 
  • Attend merchandising, marketing, and product related meetings for the assigned brand and/or category 
  • Partner with the Director to formulate and execute assortment plans for seasonal buys, strategize investments based on OTB, sales analysis, trend projection, and historical performance 


Inventory Management and Replenishment 

  • Consistently monitor sales and stock for all stores, analyze and execute replenishments, transfers, and consolidations accordingly to provide optimal size integrity, maximize sales opportunity, and minimize leftover stock.  
  • Review weekly replenishment/ transfer recommendations made by Retail Support Team and make necessary adjustments 
  • Validate all replenishment POs written by Retail Support Team and send to Corporate Customer Service 
  • Analyze stock performance and recommend merchandise for markdown and eventual RTV 
  • Execute markdowns and other price changes in retail system 
  • Manage minimums for auto replenishable stock, review and adjust when necessary 
  • Plan and communicate Monthly Delivery Calendar for retail and online stores to ensure merchandise are delivered promptly and according to marketing plans; coordinate and negotiate with Shipping Department to minimize impact on merchandise delays 
  • Work with Store Managers, Retail Operations, Customer Service, and Shipping Departments to resolve shipping discrepancies 
  • Review and process damage returns, record damage reasons and spot trends for possible defective items or production issues and communicate with the Director and the Corporate Merchandising Team 
  • Manage all inventory adjustments and cycle counts 
  • Recommend and perform other analyses and actions needed to maintain inventory health 


Business Intelligence 

  • Provide necessary reports and analytics to stores and corporate stakeholders  
  • Have in depth understanding of retail, online, and business intelligence systems, be the “go-to” person for resolving issues and creating new report modules 
  • Provide ad hoc reports as needed in a timely manner 


Retail and Online store support 

  • Communicate new product arrivals and business trends 
  • Participate in store openings, closings and events as required 
  • Attend weekly conference calls, store and manager meetings, and training sessions as required  
  • Participate in weekly Online and Merchandising meetings and provide support as necessary 
  • Attend monthly Online Target meetings to coordinate product launches in accordance with marketing plans 
  • Work with Marketing to develop product knowledge materials for store teams 
  • Lead bi-weekly product touch base with store managers, understand each store’s sales trend and adjust strategies accordingly 


Other responsibilities 

  • Build strong working relationships across departments throughout corporate and in stores 
  • Handle other duties as assigned by the Director 

 

Work Environment 

  • Adhere to company guidelines of dependability, including attendance requirements, professionalism, and conduct, as listed in the employee handbook 

 

Salary: $55,000 - $65,000 Base Annual Compensation commensurate with experience


MINIMUM QUALIFICATIONS: 

  • College graduate or equivalent required 
  • Minimum two years (2) of retail buying experience 
  • Previous inventory control experience necessary 
  • Strong verbal and written communication skills 
  • Meticulous attention to detail and high analytical thinking 
  • Ability to multi-task and meet deadlines in a fast-paced environment 
  • Ability to exercise strong judgment and decision-making  
  • Expertise in Microsoft Office (Excel, Word, Outlook etc.)  
  • Prior experience with point-of-sale systems preferred  

 

Mathematical Skills: 

  • Expertise in retail math is required 
  • The ability to understand, navigate and create complex calculations and formulas is required 

 

Physical Demands: 

  • Ability to sit for long periods of time. 
  • Ability to stand for 8+ hours or duration of scheduled shift 
  • Ability to stand, walk, bend, squat and or twist 
  • Ability to grasp, push, reach and manipulate objects with right/left hand(s). 
  • Ability to bend at waist with some twisting  
  • Reaching above or below shoulder level 
  • Ability to occasionally climb ladders to store, receive and/or place materials and/or merchandise 


COMMENTS:

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Not Specified
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