Engineering Journal Elsevier Jobs in Ma

Experienced CNC Machinists wanted! Join a stable manufacturing company with 40+ years in business. We are looking for a skilled CNC Lathe Setup/Operator who can produce precision components and support our growing production team.

• Set up and operate CNC lathes for production runs
• Read and interpret blueprints and technical drawings
• Inspect parts using calipers, micrometers, and precision measuring tools
• Perform machine adjustments and basic troubleshooting
• Work with engineering on CNC programs (Mastercam / CAM software)
• Maintain quality standards through in-process inspections
• Keep machines and work areas clean, safe, and organized

• 510 years CNC machining experience
• Strong experience with lathe setup and tooling
• Experience with multi-axis / multi-spindle machines (Mazak, Puma, Miyano preferred)
• Knowledge of GD&T and blueprint reading
• Strong mechanical aptitude and problem-solving skills
• High School Diploma or equivalent
  

• Established company 40+ years in business
• Competitive pay
• Comprehensive benefits package
• Stable full-time work
• Opportunity to grow with an experienced manufacturing team

PI14ac14f66

Job Summary:

The 2nd Shift Production Supervisor leads a multi-department team of CNC Operators and Set-Up Operators, in a high mix / low volume aerospace component manufacturing environment. This role is expected to balance expertise in set-up and operation of CNC machining for precision tolerance components, along with strong interpersonal skills to motivate the team to work toward common goals and objectives. Key responsibilities include managing the day-to-day priorities for multiple departments, cross-training staff on best practices to meet set-up and production run-times, optimizing processes through the elimination of waste, and leading lean continuous improvement initiatives. As a working supervisor, this role is expected to run production jobs and provide the necessary supervisory management to a small 2nd shift team.

This role is 100% in office at our plant in East Hartford, CT.

At HORST we offer a variety of benefits including but not limited to:

• Competitive PTO Package
• Paid Company Holidays
• 401K Match Program
• Medical, Dental, Vision Benefits
• Tuition Reimbursement/Assistance Program

Essential Job Duties:

• Conduct security, quality and EH&S audits to ensure the safety of employees on the second shift, and compliance with company and customer policies.
• Coordinate time-off requests, with attention to skills matrix, to ensure adequate staffing level across all disciplines of machine centers to meet production needs.
• Motivate team to meet daily, weekly and monthly goals and objectives. Identify waste and non-value-added tasks that interfere with objectives.
• Routinely measure, monitor, and publish the performance of all individuals on the team. Compare results against department standards. Complete periodic performance evaluations, and correct any issues in real time as needed, up to and including, disciplinary actions if needed.
• Host a daily GEMBA walk and serve as the primary conduit for all communications between operators and cross functional teams. Attend production meetings, and quality clinic/MRB meetings as needed. Collaborate with engineering, purchasing, production and sales teams to drive open issues to rapid closure.
• Partner with production control to stage daily and weekly priorities. Ensure jobs are completed on time, and productivity is sustained. Expedite jobs as necessary.
• Set-up and operate CNC machines according to operation sheet instructions. Provide technical support for team.
• Maintain ERP data integrity ensuring job punches match traveler package. Report any discrepancies that could impact job quantity or delivery.
• Develop and author standard work for the operation of production equipment. Coach and train teammates in best practices, enforcing safety, departmental and QMS polices, with the goal of process improvement, reduction in set up time, faster productivity rates, and improved quality.

Experience & Skills:

• Minimum of 10 years progressive career in the manufacturing of precision machined components in a regulated industry such as aerospace or medical. Previous experience in a high mix, low volume shop with an emphasis on lean manufacturing preferred.
• Working knowledge of ISO/AS quality standards, basic OSHA/EHS safety regulations, and a commitment to adherence of company policies.
• Advanced or expert machining skills in 1 or more disciplines. Swiss lathe, multi-axis turning, turning, milling, or grinding. Must be able to independently set-up and operate CNC equipment and provide the necessary training to others on shift.
• Experience leading and managing a small team toward common goals. An effective communicator that can build rapport with a diverse team. Previous team lead experience preferred.
• A willingness to take accountability for self and team, driving and inheriting the collective results of a department or team.
• High degree of urgency to drive operations at full speed. Keen sense of attention to detail to understand how to work with pace, not haste, avoiding careless mistakes.
• Strong understanding of operational metrics such as first past yield, efficiency, WIP aging, on-time-delivery, job cost, scrap rate, etc.
• Strong computer skills especially related to navigating ERP systems, job clocking systems, CAD/CAM software, and Microsoft products such Outlooks, Excel, PowerPoint, etc. Previous experience with EPICOR a plus.

Physical Demands:

Legend

N (Not applicable)

Activity is not applicable to this position

O (Occasionally)

Position requires this activity up to 33% of the time (0-2.5 hours/day)

F (Frequently)

Position requires this activity up to 66% of the time (2.5-5.5 hours/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hours/day)

Lift/Carry 10-30lbs

F

Stand

F

Walk

F

Manually manipulate

F

Squat or kneel

O

Bend

O

Reach above shoulder

O

PIcdef49d468

Overview:

Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Hire Type: Direct Hire

Benefits: Medical, Dental, Vision

Bonus/ Incentives/ Stock Options: 401k

Pay: $120-135k

Job Summary:

A growing food manufacturing operation is seeking a Food Safety & Quality Assurance Manager to lead plant-wide quality and food safety programs. This role is responsible for ensuring all products meet regulatory requirements, customer specifications, and internal quality standards. The position oversees quality systems, laboratory testing, compliance initiatives, and continuous improvement programs while supporting overall plant operational goals.

The ideal candidate will provide leadership to quality teams, drive food safety initiatives, and collaborate cross-functionally with operations, maintenance, and leadership teams to maintain a safe and compliant manufacturing environment.

Job Duties:

Lead and manage quality assurance and laboratory personnel responsible for microbiological and quality testing of finished products and raw materials.

Oversee product weight control, defect monitoring programs, and quality verification processes to ensure compliance with internal and customer standards.

Develop and execute departmental business plans that align with plant and organizational objectives.

Support the development and execution of long-term operational and quality strategies for the facility.

Establish and maintain quality policies, procedures, and documentation standards.

Mentor, train, and develop team members to improve performance, engagement, and professional growth.

Communicate performance expectations and provide coaching, recognition, and corrective feedback as needed.

Investigate and resolve product complaints and maintain proper documentation related to issue resolution.

Partner with vendors, customers, and internal stakeholders to address quality concerns and ensure product integrity.

Ensure plant adherence to product hold procedures and recommend production holds or product release decisions when quality standards are not met.

Lead or participate in internal and external quality audits.

Participate in plant leadership meetings to drive quality improvements and operational performance.

Maintain accurate reporting of operational and quality metrics required for management review and regulatory compliance.

Ensure compliance with Good Manufacturing Practices (GMPs), sanitation programs, and workplace safety standards.

Conduct routine inspections of production areas to identify and correct sanitation, safety, or quality concerns.

Coordinate with maintenance and operations teams to address facility or equipment-related issues impacting quality.

Stay current with evolving food safety regulations, manufacturing technologies, and quality management practices.

Maintain strong working knowledge of all products, raw materials, packaging materials, and production processes within the facility.

Qualifications:

Bachelor’s degree in Food Science, Microbiology, Animal Science, Engineering, Supply Chain, Business, or a related technical discipline.

Minimum of 5 years of supervisory experience in food manufacturing, pharmaceutical, or chemical production environments.

Strong understanding of quality assurance methodologies, statistical process control, and quality management systems.

Working knowledge of regulatory standards including FDA/USDA requirements, HACCP programs, GMPs, allergen management, and pest control programs.

Understanding of refrigeration systems and manufacturing processes commonly used in food production.

Familiarity with safe and efficient manufacturing practices including OSHA standards, product safety, and waste reduction strategies.

Demonstrated leadership ability with experience coaching, developing, and managing teams.

Strong problem-solving and analytical skills with the ability to investigate and resolve complex production or quality issues.

Mechanical aptitude with the ability to understand manufacturing equipment and processes.

Ability to interpret data and perform basic statistical analysis to support quality decisions.

Proficiency with Microsoft Excel or other spreadsheet-based data analysis tools.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals

Duties and Responsibilities:

• 
  
• Oversee and manage Granite's enterprise wide Information Security Program, ensuring
  protection of corporate systems, data, applications, cloud environments, and business
  operations across all departments (IT, Engineering, Legal, Ops, Customer facing
  teams).
  
• Lead the development, implementation, and continuous improvement of corporate
  security policies, standards, procedures, and supporting governance documents.
  
• Direct vulnerability management activities across infrastructure, cloud, and
  applications; coordinate remediation with engineering, DevOps, and operations teams;
  validate fixes through scanning and ongoing monitoring.
  
• Oversee cloud security for GCP and AWS, ensuring secure configuration, access
  control, and alignment with best practices.
  
• Drive secure architecture reviews, application security requirements, and SDLC
  security integration for internal products.
  
• Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
  system changes, cloud migrations, firewall updates, and new deployments to ensure
  security requirements and risk mitigations are properly addressed.
  
• Lead incident response activities-coordinate triage, communicate with stakeholders,
  review root causes, and ensure corrective actions and preventative measures are
  implemented.
  
• Manage enterprise identity and secrets programs, including MFA requirements, SSO
  implementation, service account lifecycle, least privilege enforcement, and secure
  credential rotation.
  
• Guide third party risk management, review vendor documentation, determine required
  evidence levels, and assess security impact of new or ongoing vendors.
  
• Provide security guidance and support for business processes, system enhancements,
  corporate initiatives, new integrations, and technology transformations across the
  organization.
  
• Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
  business leaders on priorities, risks, and remediation activities.
  
• Ensure proper data handling practices across the business, including the identification
  and removal of sensitive or regulated data from email, local drives, Teams, and other
  systems.
  
• Support corporate continuity and resilience activities, including business impact
  analysis, response planning, and readiness validation.
  
• * Provide accurate, timely responses to security questionnaires, proposals, and customer
  inquiries across business units; contribute security content for RFPs, audits, and partner
  assessments.
  
• Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
  and GSA requirements; update SSPs; and support ATO assessments as needed.
  
• Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
  system diagrams, and responses when requested.
  
• Perform other duties as required
  
• Obtain/retain a government security clearance as may be required to perform the duties
  of the position
  

Required Qualifications:

• 
  
• Bachelor's degree in Computer Science, Information Systems, Information Assurance,
  or equivalent experience.
  
• Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
  clearances.
  
• Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
  
• Demonstrated experience with SSP writing, ATO packages, security assessments, and
  continuous monitoring activities.
  
• Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
  Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration,
  
• SAST/DAST scanning workflows).
  
• Ability to interpret and communicate security requirements to engineering, legal, and
  operations teams.
  
• Experience supporting vendor risk reviews, questionnaire responses, and assessment of
  thirdparty security materials.
  
• Experience with security controls in a converged infrastructure/virtual machine
  environment
  
• Experience developing information system security plans, policies, and procedures for
  Local Area Network (LAN) information systems and wide area network (WAN)
  information systems
  
• Strong crossteam leadership, communication, and documentation skills.
  

Job ID: 397657

Practice area:- IP - Litigation - Computer Engineering,IP - Litigation - Computer Science,IP - Litigation - Electrical Engineering,IP - Litigation - Mechanical

Intellectual Property Litigation Associate Attorney (2–4 Years Experience) – Trade Secrets & Patent Litigation | Boston, Massachusetts

Keywords:- Intellectual Property Litigation Associate Attorney, Patent Litigation Associate Attorney, Trade Secret Litigation Attorney, Technology Litigation Associate, Litigation Attorney Boston Massachusetts, Boston legal jobs, Attorney jobs Boston MA, MA Bar required, Law firm litigation associate, Partner-track position, lawyer,patent litigation, hard sciences, semiconductor, software litigation, hardware patent, computer science litigation, engineering patent dispute

A leading law firm is seeking an Intellectual Property Litigation Associate Attorney (2–4 years experience) to join its IP litigation team in Boston, Massachusetts. This role offers the opportunity to work on complex trade secret and patent disputes involving cutting-edge technologies.

As one of the largest law firms in the U.S. with more than 40 offices, it was founded in 1967. This full-service firm provides legal representation in banking and finance, blockchain, corporate, cybersecurity, energy, entertainment, environmental, food, gaming, health care, real estate, tax, hospitality, and others. This innovative law firm creates creative and efficient strategies that enable to improve predictability, provide better insights, and deliver more value. The firm is committed to diversity and appreciates all backgrounds. Having a collaborative environment, the attorneys and staff have achieved significant results in the legal community. The firm provides new associates with high-level training in client management, business development, collaboration, and cultural skills. Offering unique professional opportunities, the firm empowers attorneys at all levels to shape their paths to success. The firm has developed a strong commitment to giving back to the community and strives to make a difference by leading, volunteering, and donating to a wide range of causes. The firm has numerous recognition awards and awards for its philanthropic giving, diversity, and innovation.

________________________________________

A nationally recognized law firm is seeking an Intellectual Property Litigation Associate Attorney to join its growing litigation practice in Boston, Massachusetts. This role focuses on high-stakes disputes involving trade secrets, patent litigation, and complex intellectual property matters across emerging technology sectors.

Attorneys pursuing Boston legal jobs in intellectual property litigation will gain exposure to complex technical disputes involving computer engineering, electrical engineering, mechanical technologies, and software-based innovations. The IP Litigation Attorney will work closely with experienced litigators while participating in sophisticated litigation matters from case strategy through trial.

This partner-track position provides attorneys with the opportunity to develop specialized experience in technology-driven litigation while building strong courtroom and advocacy skills within a collaborative legal team.

This opportunity is actively interviewing attorneys seeking advanced Boston legal jobs in intellectual property litigation.

________________________________________

Key Responsibilities

• Contribute to all aspects of intellectual property litigation, including legal research, drafting pleadings, and motion practice.

• Manage ESI collection, document review, and discovery production in complex litigation matters.

• Conduct witness interviews and participate in depositions involving technical subject matter.

• Assist in trial preparation and courtroom proceedings.

• Support litigation strategy for disputes involving trade secrets, patents, and other IP assets.

• Work in fast-paced litigation environments involving urgent or emergency legal proceedings.

• Collaborate with litigation teams and technical experts to analyze complex evidence.

________________________________________

Qualifications

• 2–4 years of experience as an Intellectual Property Litigation Associate Attorney.

• Experience handling trade secret or patent litigation matters at a mid-size or large law firm.

• Strong experience with complex discovery and litigation case management.

• Interest in technology-related litigation involving engineering or software-based technologies.

• Bar admission required in the relevant jurisdiction.

• Strong legal writing, research, and analytical abilities.

________________________________________

Education

• Excellent academic credentials from a top-tier law school.

________________________________________

Certifications

• Active bar admission in the relevant jurisdiction.

________________________________________

Skills

• Strong legal writing and analytical abilities.

• Ability to manage complex litigation matters and deadlines.

• Strong collaboration skills within multidisciplinary litigation teams.

• Technical aptitude and ability to quickly understand emerging technologies.

• Effective communication and client advisory capabilities.

________________________________________

Culture & Firm Appeal

This opportunity is with a nationally recognized full-service law firm with offices across the United States and internationally. The firm maintains a strong reputation for handling complex legal matters across industries including technology, finance, healthcare, energy, and intellectual property.

Attorneys benefit from a collaborative culture where innovation, diversity, and professional development are emphasized. The firm provides associates with meaningful mentorship and high-level training in litigation strategy, client management, and professional growth.

Professionals exploring Boston legal jobs will appreciate the firm's commitment to fostering a supportive environment where attorneys can develop both technical expertise and leadership skills.

________________________________________

Why This Role Is Unique

• Opportunity to work on complex trade secret and patent litigation matters involving cutting-edge technologies.

• Exposure to technical disputes involving software, engineering, and emerging technologies.

• Hands-on experience in trial preparation, discovery management, and litigation strategy.

• Collaborative litigation environment with strong mentorship.

• Clear partner-track position offering long-term career advancement.

• Ideal opportunity for attorneys seeking specialized Boston legal jobs in intellectual property litigation.

This position rarely opens at this level and provides attorneys with an exceptional opportunity to build expertise in technology-focused litigation within a nationally respected law firm.

________________________________________

Benefits

• Health insurance with optional HSA.

• Short-term and long-term disability insurance.

• Dental and vision care.

• Life insurance.

• Healthcare and Dependent Care Flexible Spending Accounts.

• 401K plan.

• Vacation and sick time.

• Employee assistance program.

• Voluntary insurance programs including accident, life, disability, long-term care, critical illness, cancer insurance, and pet insurance.

• Commuter and transit programs in certain markets.

________________________________________

Call to Action

Apply now for a confidential discussion with a BCG Attorney Search recruiter.

Explore this elite-level opportunity today.

Submit your resume to learn more about this prestigious role.

________________________________________

BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.

BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

• 
  
• Prospecting, cold calling and selling our structured cabling products and services to national companies.
  
• Building and maintaining a sales funnel.
  
• Effectively communicate and demonstrate the features and values of our business.
  
• Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
  
• Close the deal and maintain positive client relationships.
  
• Create additional revenue opportunities.
  
• Achieve and exceed sales goals.
  
• Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
  
• You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
  

Duties and Responsibilities:

• 
  
• Prospecting, cold calling and selling our structured cabling products and services to national companies.
  
• Building and maintaining a sales funnel.
  
• Effectively communicate and demonstrate the features and values of our business.
  
• Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
  
• Close the deal and maintain positive client relationships.
  
• Create additional revenue opportunities.
  
• Achieve and exceed sales goals.
  
• Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
  
• You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
  
• Bachelor's Degree Preferred
  

#LI-GC1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

• 
  
• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

• 
  
• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite has an immediate need for associates in the Managed Services department to work on configurations and activations of our managed services products. We are looking for representatives, preferably with experience in network routing and switching or relevant technical background willing to learn and excel in the field. This individual will be responsible for contributing to the technical implementation of our SDWAN and Security products at customer locations, from strategic planning and order configurations through to turning up and troubleshooting network devices. This position offers talented technical individuals the opportunity to work with some of the leading Security and SDWAN products on the market and fine tune their skills in a specialized expertise.

Duties and Responsibilities:

• 
  
• Work with internal resources to implement Managed Services solutions in the field
  
• Create configuration modifications alongside engineering to support project scale and execution
  
• Reconfigure devices as needed in troubleshooting environment
  
• Act as first level of troubleshooting during initial site turn up
  
• Develop and promote subject matter expertise and platform proficiency
  
• Work directly with customers on calls to facilitate network deployment
  
• Provide Day 1 Support for SDWAN and Security products at customer locations
  

Required Qualifications:

• 
  
• Entry level experience with network security and SDWAN products and concepts; Fortinet, Juniper, etc
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Experience in customer facing technical support roles
  
• Ability to work independently and make judgement calls to resolve issues
  
• Strong organizational skills, goal-oriented
  
• Excellent multitasking ability
  
• Demonstrative critical thinking and analytical problem-solving skills
  
• Availability to work overtime if required
  
• Solid work ethic
  

Preferred Qualifications:

• 
  
• CCNA/CCNP certification or equivalent
  
• Fortinet NSE certification or equivalent
  
• Bachelor's Degree in Computer Science, Network Design, Network Security or related field
  
• Experience with coding and automation platforms such as Python, Javascript or similar
  
• P2 Clearance / Government Agency Clearance
  

#LI-JH1