Eastern Communications Jobs in Usa

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

About Us

We are a leading technology and electrical contracting organization specializing in the design, implementation, and support of ICT systems for commercial, industrial, healthcare, government, and mission-critical facilities. Our team delivers innovative technology infrastructure solutions that power connectivity, communication, and security in today’s digital-first world.

Position Overview

The ICT Engineer will play a key role in planning, designing, and implementing network infrastructure, communications technologies, and intelligent building systems. This role requires a strong technical foundation in structured cabling, network systems, wireless technologies, and industry standards, with the ability to collaborate across engineering, field installation, and client teams.

Key Responsibilities

•Develop ICT infrastructure designs, drawings, and specifications including structured cabling, pathways, and equipment rooms

•Support outside plant (OSP) and inside plant (ISP) low-voltage system planning

•Create technical documentation, submittals, and as-built packages

•Perform site surveys, assessments, and technology audits

•Assist in wireless network planning, DAS coordination, and technology integration

•Provide engineering support during installation, testing, and commissioning

•Ensure compliance with TIA, BICSI, NEC, and relevant standards

•Collaborate with project managers, field technicians, engineers, and clients

•Troubleshoot ICT-related issues during design and build phases

•Participate in QA/QC reviews and support project close-out deliverables

Qualifications

Required

•Bachelor’s degree in engineering, Information Technology, Telecommunications, or related field — OR equivalent experience

•Strong understanding of ICT design standards (TIA/EIA, BICSI, NEC)

•Knowledge of structured cabling, fiber, network hardware, pathways, and grounding

•Technical aptitude with network systems, Wi-Fi, DAS, and smart building technology

•Excellent documentation, communication, and coordination skills

Preferred

•BICSI credentials (RCDD, DCDC, TECH, INST, RTPM, etc.)

•CCNA, Network+, or similar networking certifications

•Experience with CAD, BIM, or modeling tools

•Experience in construction or technology integration environments

•Familiarity with project management tools and workflows

What We Offer

•Employee Stock Ownership Plan (ESOP)

•Competitive salary

•Comprehensive benefits package

•Professional growth and certification support (BICSI, manufacturer training, etc.)

•Opportunity to work on high-profile technology infrastructure projects

•A collaborative culture focused on innovation and continuous improvement

Relocation Not Available: Local Candidates Only

Are you a detail-oriented, creative communicator who loves bringing ideas to life? This real estate company is seeking a Marketing and Communications Coordinator to support day-to-day marketing initiatives, help amplify brand presence, and contribute to engaging internal and external communications. This role is perfect for someone who thrives in a collaborative environment, enjoys working across digital platforms, and has an eye for both creativity and accuracy.

Key Responsibilities:

• Support marketing campaigns across social media, email, and digital platforms, helping create content that engages and informs.
• Assist in developing marketing collateral and promotional materials that reinforce brand messaging.
• Coordinate internal and external communications initiatives to ensure consistent, polished messaging.
• Help manage creative projects, including graphic content, video/photo coordination, and campaign scheduling.
• Track project progress and support reporting to ensure marketing initiatives meet deadlines and objectives.
• Provide research, proofreading, and support for thought leadership initiatives, newsletters, and corporate events.

Why You’ll Love Working Here:

• This company shows their commitment and appreciation by offering a strong compensation package, 401k matching, paid benefits, and generous time off.
• Leaders who emphasize a work/life balance and unique opportunities for growth.
• Hybrid work model with one day remote per week.

What We’re Looking For:

• Diploma in hand. You have a bachelor’s degree and previous experience working in a marketing or real estate firm.
• Strategic. You know how to balance big-picture thinking with practical execution that drives results.
• Exacting. You catch the small things that make content, campaigns, and branding shine.
• Synergistic. You thrive in team settings, contributing ideas and supporting colleagues to achieve goals.
• Tech-savvy. From social media to Canva, you navigate digital tools with confidence.
• Goal-oriented. You take initiative, jump into new projects, and embrace challenges with energy and focus.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Saint Xavier University prides itself on its Mercy mission and excellent teaching prowess. We are seeking adjunct faculty members to provide clinical practicum supervision.

SXU faculty are dedicated to high-quality teaching for its diverse student population. We strive to facilitate student success in learning, and to meet the individual educational needs of each individual within our student body.

The successful adjunct candidate will be committed to teaching in a multicultural environment and welcome the opportunity to work with students with diverse learning abilities. Opportunities may exist to teach a flexible schedule that may include teaching assignments during days, evenings, and weekends, as needed. Adjuncts can teach up to two sections of undergraduate courses per semester.

Adjuncts are paid by stipend on a biweekly basis beginning on the first payroll following the course add/drop date.

We invite you to join our team and submit your application today!

Adjunct Faculty instructors at Saint Xavier University are responsible for course planning and instruction in classroom, lab, and/or clinical settings. Courses may be conducted in various delivery modes, such as in-person, online, hybrid and/or blended formats, with a preference towards in-person instruction. In addition, adjunct faculty are responsible for student evaluation, departmental communication, and timely and accurate submission of required paperwork related to instruction.

• Ability to supervise both on campus and off campus at various Chicagoland locations.
• Master of Science Degree in Speech Language Pathology
• Certificate of Clinical Competence (CCC) through the American Speech-Language Hearing Association (ASHA)
• Current Illinois State Licensure through Illinois Department of Financial and Professional Regulation (IDFPR)
• Minimum of 2 years' experience in clinical service delivery after receiving Certificate of Clinical Competence.
• Recent speech language pathology practice is preferred
• Availability to work independently in late afternoon, evenings, and Saturday mornings preferred
• Work hours are during active fall and spring semesters (16-weeks each)
• Time management, dependability, and creative problem-solving skills required
• Excellent oral and written communication skills
• Strong abilities to integrate technology into clinical practice and supervision
• Enthusiasm toward serving a diverse student and client population

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision, and core values of the university.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions, and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.

Job Category: General

Requisition Number: MEDIC002365

Full-Time

On-site

Headquarters: Vanda Pharmaceuticals HQ, Washington, DC 20037, USA

Job Responsibilities:

• Write, edit, and finalize NDA, IND, CSRs, clinical summaries and overviews, eCTD summaries, study protocols, IBs, ICFs, and other clinical study-related regulatory documents
• As needed, write, edit, and finalize clinical and non-clinical publications, congress materials, educational/training materials, and other external-facing documents
• Write effectively for diverse audiences, including scientists, physicians, payers, regulators, and patients
• Technically and intelligently read/write speaker's presentations and commercial materials
• Participate materially and technically in the speaker's program and training
• Engage with KOLs
• Respond to Medical Information Requests
• Ability and acumen to identify potential investigator studies
• Work collaboratively with other functional groups (eg, Regulatory Operations, Biometrics, Clinical Operations) to gather source data, and prepare and finalize regulatory documents
• Lead document review meetings and discussions; providing direction and solutions to cross-functional teams on expectations for document content
• Perform QC of clinical and nonclinical documents
• Provide documents that are suitable for eCTD regulatory submissions by conducting appropriate formatting and hyperlinking per writing guidelines
• Participate in project team meetings
• While some travel may be required, this role requires in-person/on-site execution from Vanda's headquarters in Washington, DC
• Position requires working onsite in the office five days per week (Monday through Friday)

Qualifications:

• Doctoral degree required (PhD, PharmD, MD)
• 2+ years of experience creating scientific resources in a pharmaceutical or agency/vendor setting for delivery to healthcare professionals. Previous experience in Medical Affairs strongly preferred
• Medical writing and publication planning experience. CMPP certification a plus
• Scientific/clinical background in psychiatry and/or neurology required. Preference given to those with industry experience in schizophrenia and mood disorders and/or multiple sclerosis
• Detail-oriented with exemplary written communication skills, a talent for visual representation of data, and the ability to convey complex information clearly to a variety of audience types
• Demonstrated ability in project management and prioritization. Able to adapt quickly within a dynamic environment
• This position may require 10% travel, including some weekends

Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship.

The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, and other benefits to its employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

If you reside in a state or locality with enacted pay transparency laws, you are entitled to request and receive additional details regarding compensation and benefits. For assistance, please contact us at 2 between 8:00 AM and 5:30 PM ET, Monday through Friday.

Are you an experienced Enterprise Communications Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Enterprise Communications Engineer for a contract-to-hire position to work at their company in New York, NY.

Position Summary: Responsible for executing efforts to manage IT Rooms (IDF's and MDF's) throughout the Client's site. The resource must collaborate with appropriate stakeholders to ensure efforts are successful.

Primary Responsibilities/Accountabilities:

• Responsible for executing day-to-day operational and project tasks for IDFs and MDFs.
• Responsibilities include executing efforts in IDF's and MDF's relating to LVC, space, power, and cooling.
• Assists IT room remediation team with project tasks and provides day two support for LVC remediations.
• Works with local real estate services and engineering to address any power or cooling deficiencies.
• Works with appropriate teams to address security concerns regarding IDFs and MDFs.
• Recommends and implements cable plant infrastructure solutions to resolve issues.
• Responsible for cleaning out IT rooms as needed to bring rooms to a serviceable condition.
• Performs port scrubs in IDF/MDF room.
• Decommissioning and coordinating removal of legacy equipment from IT rooms.
• Creates/Updates Rack Elevations for IDFs/MDFs.
• Manage tasks assigned in ServiceNow, SharePoint, and in project software
• Performs related duties, as required.

iMethods is seeking a Senior PACS Analyst for a full-time opportunity in Honesdale, PA. This salaried position requires the selected candidate to work onsite.

The Sr. PACS Analyst/ RIS (Radiology Information System) is responsible for the strategic oversight, operational management, and continuous improvement of imaging informatics and related clinical workflows. This role acts as the primary liaison between clinical providers (radiologists/technologists), IT departments, and executive leadership to ensure that RIS/PACS systems are optimized for patient care, compliance, and efficiency.

Key Responsibilities:

• System Optimization & Workflow: Design and implement workflows within the RIS/PACS to maximize efficiency, reduce turnaround times, and improve the clinical workflow for radiologists and technologists.
• Clinical Liaison: Act as the key liaison between physicians, IT, and vendors to troubleshoot, upgrade, and maintain system integrity.
• Data Governance & Quality Assurance: Ensure compliance with HIPAA and other healthcare regulations, overseeing data archiving, security, and integrity of DICOM image data.
• Technical Support & Training: Provide expert-level troubleshooting for RIS/PACS and train new clinical staff/locum physicians on system utilization.
• Strategic Planning: Collaborate with C-Suite and Radiology leadership to analyze KPIs, generate utilization reports, and plan for future technology needs.
• Charge Capture & Compliance: Perform or audit charge capture reconciliation to ensure accurate coding and billing for radiology services.

Qualifications:

• Education: Bachelor’s degree in Healthcare Administration/Imaging Informatics with significant clinical experience.
• Experience: 3+ years of experience in a Radiology or Cardiology environment, with demonstrated knowledge of RIS/PACS systems (e.g., GE Centricity, Infinite)
• Technical Skills: Proficient in DICOM and HL7 standards, workflow optimization, and SQL for data analysis.
• Leadership: Strong communication skills with the ability to lead, teach, and influence clinical staff.

Key Competencies:

• Interpersonal Skills: Ability to bridge the gap between technical IT staff and clinical radiologists.
• Problem-Solving: Proactive in identifying system bottlenecks and implementing solutions.
• Regulatory Knowledge: Deep understanding of HIPAA, Joint Commission, and ACR standards

Facility is seeking an MD or DO for a permanent Chief Medical Officer.-- join a progressive rural health care organization-- lead an experienced medical staff-- 50% Administrative: CMO responsibilities-- Report to the CEO-- Serve as a member of the Senior Leadership Team.-- 50% Clinical: Maintain an active clinical practiceCompensation and Benefits Package-- Competitive Salary-- Retirement Plan with Employer Match-- Paid Vacation + Holidays-- Generous CME Package-- National Health Service Corps and Internal Loan Repayment Opportunity-- Work-life balance-- Amazing place to live: variety of outdoor activities: recreation, hunting and fishingRequired: MD/DO and OR License-- BLS, ACLS, ATLS, PALS certification-- CME as required by licensure

Hospital is seeking a part-time Inpatient Medical Rehabilitation Director to join our dedicated team.

Acute inpatient medical rehabilitation unit offers patients the opportunity to recover from serious illness, injury, or debility close to home, and includes a simulated living suite for occupational therapy-Sign-on bonus-Relocation assistance-wRVU-based production incentives-Quality incentives-Educational loan assistance or forgiveness- Health, dental, and vision insurance-Malpractice insurance-CME allowance-Retirement plan and additional retirement savings plans-Life Insurance-Optional supplemental insurance

Requirements: MD/DO, BC in Family Medicine/Internal Medicine, KS lic-Three years of clinical experience including work in rehabilitative services preferred