Data Migration Rules Jobs Remote Jobs in Usa
35 positions found
Translate business process designs into clear master and transactional data definitions for S/4HANA.
Support template design by ensuring consistent data models, attributes, and hierarchies across geographies.
Validate data readiness for end-to-end process execution (Plan, Source, Make, Deliver, Return).
Define data objects, attributes, and mandatory fields.
Support business rules, validations, and derivations.
Align data structures to SAP best practices and industry standards.
Support data cleansing, enrichment, and harmonization activities.
Define and validate data mapping rules from legacy systems to S/4HANA.
Participate in mock conversions, data loads, and reconciliation activities.
Ensure data quality thresholds are met prior to cutover.
Support the establishment and enforcement of global data standards and policies.
Work closely with Master Data and Data Governance teams.
Help define roles, ownership, and stewardship models for value stream data.
Contribute to data quality monitoring and remediation processes.
Support functional and integrated testing with a strong focus on data accuracy.
Validate business scenarios using migrated and created data.
Support cutover planning and execution from a data perspective.
Provide post-go-live support and stabilization.
Requirements: 5 years of SAP functional experience with a strong data focus.
Hands-on experience with SAP S/4HANA (greenfield preferred).
Proven involvement in large-scale, global ERP implementations.
Deep understanding of value stream business processes and related data objects.
Experience supporting data migration, cleansing, and validation.
Required Skills: Strong knowledge of SAP master data objects (e.g., Material, Vendor/Business Partner, BOM, Routings, Pricing, Customer, etc.).
Understanding of S/4HANA data model changes vs.
ECC.
Experience working with SAP MDG or similar governance tools preferred.
Familiarity with data migration tools (e.g., SAP Migration Cockpit, LVM, ETL tools).
Ability to read and interpret functional specs and data models.
Strong stakeholder management and communication skills.
Ability to work across global, cross-functional teams.
Detail-oriented with strong analytical and problem-solving skills.
Comfortable operating in a fast-paced transformation environment.
Preferred Skills: Experience in manufacturing, building materials, or asset-intensive industries.
Prior role as Functional Data Lead or Data Domain Lead.
Experience defining global templates and harmonized data models.
Knowledge of data quality tools and metrics.
Experience with MGD and setting up cost center and profit center groups.
Able to operate independently in low structure environments, collaborate across business and IT, and deliver high quality, AI ready data ecosystems.
Role Purpose Establish, advance, and mature data quality and governance capabilities in a green field, low maturity data environment.
Support enterprise analytics, BI, and AI/ML readiness through SQL/ETL engineering, data profiling, validation, stewardship, metadata management, and early stage data architecture.
Drive long term improvement of data standards, definitions, lineage, and quality processes.
Key Responsibilities Data Quality & Engineering Perform data audits, profiling, validation, anomaly detection, and quality gap identification.
Develop automated data quality rules and validation logic using T SQL, SQL Server, stored procedures, and indexing strategies.
Build and maintain SSIS packages for validation, cleansing, transformation, and error detection workflows.
Troubleshoot ETL/ELT pipelines, data migrations, integration failures, and data load issues.
Conduct root cause analysis and implement preventive and long term remediation solutions.
Optimize SQL queries, tune stored procedures, and improve data processing performance.
Document audit findings, validation processes, data flows, standards, and quality reports.
Build dashboards and reports for data quality KPIs using Power BI/Tableau.
Data Stewardship & Governance Define, maintain, and enforce data quality standards, business rules, data definitions, and governance policies.
Monitor datasets for completeness, accuracy, timeliness, consistency, and compliance.
Ensure proper and consistent data usage across departments and systems.
Maintain business glossaries, data dictionaries, metadata repositories, and lineage documentation.
Partner with IT, data engineering, and business teams to support governance initiatives and compliance requirements.
Provide training on data entry, data handling, stewardship practices, and data literacy.
Collaborate with cross functional teams to identify recurring data issues and recommend preventive solutions.
GreenField / LowMaturity Environment Architect initial data quality frameworks, validation layers, governance artifacts, and ingestion patterns.
Establish scalable data preparation workflows supporting analytics, BI, and AI/ML readiness.
Mature data quality and governance processes from ad hoc to standardized, automated, and measurable.
Drive adoption of data quality and governance practices across business and technical teams.
Support long term evolution of enterprise data strategy and governance maturity.
Required Technical Skills Advanced T SQL, SQL Server development, debugging, and performance tuning.
SSIS development, deployment, and troubleshooting.
Data profiling, validation rule design, quality scoring, and measurement techniques.
ETL/ELT pipeline design, debugging, and optimization.
Data modeling (conceptual, logical, physical).
Metadata management and lineage documentation.
Reporting and dashboarding with Power BI, Tableau, or similar tools.
Strong documentation and communication skills.
Preferred Skills Knowledge of DAMA DMBoK, DCAM, MDM concepts, and governance frameworks.
Experience in low maturity/green field data environments.
Familiarity with AI/ML data readiness and feature store aligned data structuring.
Cloud data engineering exposure (Azure, Databricks, GCP).
Education Bachelor’s degree in Information Systems, Computer Science, Data Science, Statistics, Business Analytics, or related field.
Master’s degree preferred.
Certifications (Preferred) DAMA CDMP (Associate/Practitioner) EDM Council DCAM ASQ Data Quality Credential Collibra Data Steward Certification Certified Data Steward (eLearningCurve) Cloud/AI certifications (Azure, Databricks, Google)
Job Summary:
Our client is seeking a Data Steward to join their team! This position is located Hybrid in Creve Coeur, Missouri.
Duties:
- Understand business capability needs and processes as they relate to IT solutions through partnering with Product Managers and business and functional IT stakeholders
- Participate in data scraping, data curation and data compilation efforts
- Ensure high quality of the data to end users
- Ensure high quality of the inhouse data via data stewardship
- Implement and utilize data solutions for data analysis and profiling using a variety of tools such as SQL, Postman, R, or Python and following the team’s established processes and methodologies
- Collaborate with other data stewards and engineers within the team and across teams on aligning delivery dates and integration efforts
- Define data quality rules and implement automated monitoring, reporting, and remediation solutions
- Coordinate intake and resolution of data support tickets
- Support data migration from legacy systems, data inserts and updates not supported by applications
- Partner with the Data Governance organization to ensure data is secured and access is being managed appropriately
- Identify gaps within existing processes and capable of creating new documentation templates to improve the existing processes and procedures
- Create mapping documents and templates to improve existing manual processes
- Perform data discoveries to understand data formats, source systems, etc. and engage with business partners in this discovery process
- Help answer questions from the end-users and coordinate with technical resources as needed
- Build prototype SQL and continuously engage with end consumers with enhancements
Desired Skills/Experience:
- Bachelor's Degree in Computer Science, Engineering, Science, or other related field
- Applied experience with modern engineering technologies and data principles, for instance: Big Data Cloud Compute, NoSQL, etc..
- Applied experience with querying SQL and/orNoSQL databases
- Experience in designing data catalogs, including data design, metadata structures, object relations, catalog population, etc.
- Data Warehousing experience
- Strong written and verbal communication skills
- Comfortable balancing demands across multiple projects / initiatives
- Ability to identify gaps in requirements based on business subject matter domain expertise
- Ability to deliver detailed technical documentation
- Expert level experience in relevant business domain
- Experience managing data within SAP
- Experience managing data using APIs
- Big Query experience
Benefits:
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
The approximate pay range for this position starting at $104,000 - $115,000+ Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Datamatics Inc. is seeking a Project Manager to work in person in Reston, Virginia. The ideal candidate will have 3–5 years of experience in project management, strong stakeholder management skills, and experience coordinating between onsite business teams and offshore delivery teams. This role will focus on electronic data governance, ERP system readiness, and end-to end project coordination while ensuring seamless collaboration between business and IT teams.
Key Responsibilities
1. Client Relationship & Governance: Primary onsite liaison between the client & Datamatics. Meetings, escalations, SLA reviews, satisfaction tracking.
2. Customer Requirement Management: Understand new project requirements and expectations. Conduct requirement discussions, document scope, align offshore teams
3. Own business readiness and governance for electronic data in the Client ERP system: Ensure business rules are met, review migration outputs, coordinate issue resolution, and support go-live decision-making. Translate business needs to IT, validate migrated data, sign off on readiness, and manage stakeholder communication.
4. Process Design & Documentation: Elicit business requirements, map current and future-state processes, validate workflows with stakeholders, and recommend improvements to support operational efficiency. Lead workshops to capture requirements, define future-state workflows, review feasibility with IT/BPI, and coordination on proposed process automation status.
5. Testing & System Validation: Ensure system changes meet business needs. Write test scripts, perform UAT testing, Regression Testing.
6. Issue & Escalation Management: Resolve system and production issues, costing & forecasting issues. Prioritize fixes, ensure closure. Job title Project Manager Job Location Reston, Virginia Please send Resume to
7. Quality & Compliance: Review and Approve - Process Instructions Documents, Project Plan, Risk Management Plans, Training Plans, All other project documents for Quality Audits. Closing Audit findings, Submit RCA.
8. Overall Project Management: Liaise with all concerned teams onsite & offshore. Project planning, Prioritization, Effort Analysis, tracking, governance.
9. Knowledge Transfer & Transition: Transition process from onsite to offshore team. KT sessions, SOPs and documentation.
10. Service Delivery Management: Ensure SLA adherence. Daily ops reviews, escalations.
11. Process Improvement: Drive efficiency initiatives. As Is process study, propose solution, submit change request, perform required testing, coordinate with IT teams and BPI.
Required Qualifications
· 3–5 years of experience in Project Management or similar role.
· Experience working with ERP systems and data governance projects. · Strong stakeholder management and client communication skills.
· Experience coordinating onsite and offshore teams.
· Knowledge of UAT, regression testing, and system validation processes.
· Strong documentation, analytical, and problem-solving skills. Preferred Qualifications
· Experience in data migration or electronic data management projects.
· Familiarity with process improvement frameworks and automation initiatives.
· Exposure to quality audits and compliance processes.
Preferred Qualifications
· Experience in data migration or electronic data management projects.
· Familiarity with process improvement frameworks and automation initiatives.
· Exposure to quality audits and compliance processes.
HCLTech is looking for a highly talented and self-motivated 3DExperience Developer to join it in advancing the technological world through innovation and creativity.
Job Title: 3DExperience Developer
Job ID: 59636
Position Type: Fulltime
Location: Dearborn, MI
Key Responsibilities
- Develop migration tools, validation tools, and custom utilities for ENOVIA/3DExperience platform.
- Participate in migration rehearsals, execution, and reconciliation activities.
- Perform Root Cause Analysis (RCA) for migration issues and implement effective solutions.
- Track, troubleshoot, and resolve all issues raised during migration cycles.
- Work on ENOVIA customization including triggers, policies, workflows, UI modifications, and data model changes.
- Develop and support JPOs, MQL scripts, TCL programs, and platform extensions.
- Provide customer support for day‑to‑day issues, enhancements, and upgrades.
- Collaborate with cross‑functional teams to ensure smooth end‑to‑end PLM integration.
- Ensure adherence to PLM best practices, coding standards, and performance optimization.
Required Technical Skills
- Strong hands‑on experience with Enovia V6 / 3DExperience platform
- Expertise in:
- MQL (Matrix Query Language)
- TCL scripting
- Core Java
- JPO development
- PnO framework
- Triggers development
- Solid experience in data migration, including ETL workflows, load validation, and performance tuning.
- Strong understanding of ENOVIA objects, attributes, policies, lifecycles, access rules, and configurations.
- Experience with issue debugging in complex migration environments.
Preferred Qualifications
- Experience in large-scale PLM migration projects
- Knowledge of 3DExperience platform architecture
- Familiarity with REST APIs, web services, and integrations
- Good understanding of Agile methodologies
- Excellent problem-solving and communication skills
Pay and Benefits
Pay Range Minimum: $97000 per year
Pay Range Maximum: $147000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Consultant – NetSuite Finance Techno-Functional
Location: Jersey City, New Jersey (Onsite – 5 Days/Week)
Type: Long Term Contract or Contract to Hire
Interview Process: 2 Rounds
Role Overview
Client is seeking a NetSuite Finance Techno-Functional Consultant responsible for supporting, enhancing, and implementing NetSuite ERP solutions across Finance and Supply Chain modules.
The consultant will work closely with business stakeholders to analyze requirements, configure the system, develop custom solutions, and provide post-implementation support in a production environment.
Key Responsibilities
Functional Responsibilities
- Understand business processes across Finance and Supply Chain domains.
- Work on Procure-to-Pay (P2P) and Order-to-Cash (O2C) cycles.
- Conduct requirement gathering, gap analysis, and solution mapping to NetSuite capabilities.
- Configure system workflows, approvals, accounting rules, and transaction flows.
- Train business users and provide functional guidance.
Technical Responsibilities
- Develop and customize NetSuite solutions using:
- SuiteScript
- SuiteFlow
- SuiteBuilder
- Design and build custom records, fields, and forms.
- Develop enhancements and integrate third-party applications.
- Create Advanced PDF templates and automate processes.
- Perform data migration, mass imports, and exports (CSV).
Reporting & Analytics
- Build Saved Searches, Reports, and Dashboards using SuiteAnalytics.
- Create technical and functional documentation.
Support & Maintenance
- Provide post-implementation support in SLA-driven environment.
- Troubleshoot incidents and service requests.
- Resolve production issues and system defects.
- Maintain and enhance existing customizations.
Required Skills & Experience
- Strong experience with NetSuite ERP (Finance + Supply Chain modules)
- Hands-on experience in:
- P2P and O2C business processes
- NetSuite customization & configuration
- Data migration and integration
- Experience working in support/production environment
- Ability to interact directly with business users and stakeholders
- Documentation and testing experience
Preferred Qualifications
- Prior experience in NetSuite implementation or enhancement projects
- Experience in client-facing consulting role
- Strong troubleshooting and analytical skills
Work Model
- 100% Onsite – New Jersey
- Long-term engagement with conversion potential
COMPANY OVERVIEW
Helix Traffic Solutionsis a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provides quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast and the Mid-Atlantic regions.
As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size.
Job Summary:
The Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS’s people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions. SME is expected to work alongside any third-party contractors and consultants and provide the enterprise’s view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position.
Duties/Responsibilities:
1. Subject Knowledge
- Deep functional knowledge of finance operations and the normal business standards and practices of the subject area
- Provide the specific functional area with advice and direction on enabling enterprise business rules in the chosen technology stack, which may include providing guidance and suggestions on needed modifications
- Provide guidance and support to the finance operations process improvement efforts prior to and after initial implementation, including industry best practice and chosen technology best practices for implementation. Must have experience evaluating process efficiencies, mapping multiple options and ability to work cross functionally to determine optimal process to execute.
- Change management support for the Finance operations concerning the ERP and other technology solutions
2. Project Engagement
- Team member of the ERP Implementation Team, providing configuration and other support to advance the implementation and support of the chosen platform(s)
- Ensure that finance operations requirements are met, while allowing for integration with all other affected business areas
- Ensure data integrity throughout the implementation
- Provide guidance and potential solutions for business and Program/Project risks to the finance operationsand the Program/Project Management
- Ensure appropriate security efforts including privacy, data integrity, segregation of duties for the finance operations
- Advocate for use of standard software solutions over any customizations
- Provide guidance to Program and Project Management on change management needs of the finance operations
- Represent the finance operations on the ERP Implementation Team, and the Team to the finance operations
- Provide guidance and framework for required end user training materials and delivery of training, where warranted
3. Ongoing efforts
- Support the day-to-day operations of released functionality and the overall health of the ERP platform
- Support stakeholders as needed with appropriate documentation and insights as well as end user support(2nd line)
- Stay up to date with new features and functions offered for the Finance operations in the ERP and related chosen technology platforms
- Provide insights into new or enhanced features and functions that may benefit the business
- Ensure continuous health of any feature and functions of the Finance operations align harmoniously with other software solutions integrations as well as the ERP technology
- Provide ongoing end user training concepts and materials as the ERP solution is matured across the enterprise
- Validate data and functionality integrity of the features and functions of the specific business area during/after any ERP system upgrades, patches and other maintenance
Skills and Qualifications:
Education: Bachelor’s degree in computer science, business administration, or related field. A master’s degree and professional certifications are a plus but not required.
Experience:
- 5+ years of experience in NetSuite
- 3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus.
- Strong team leadership and team dynamics
- Proven ability to work across functional teams and interact with senior leadership.
Technical Skills:
- Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.).
- Strong capability in people-oriented change management of technology implementations
- Familiarity with database management, system integrations, and data migration processes.
- Familiarity with system administration, configuration, and user management.
Leadership and Communication:
- Strong project activity and task management skills with experience using predictive and/or adaptivemethodologies.
- Excellent written and verbal communication skills to interact with all levels of the organization.
- Ability to translate technical concepts into business terms for non-technical stakeholders.
Problem-Solving:
- Strong analytical and problem-solving skills to address system issues and user concerns.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
Certifications:
- Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable.
Key Performance Indicators (KPIs) for the Finance operations
- ERP project delivery on time, on scope, and within budget.
- User satisfaction and adoption rates allow productivity gains within 60 days of system launch.
- Data accuracy and integrity metrics.
- Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline)
- System uptime and performance
The Director, eCommerce is responsible for leading the strategy, execution, and optimization of Regent Seven Seas Cruises' website and email marketing program. This role drives lead generation growth, digital engagement, user experience excellence, and lifecycle performance while managing a high-performing eCommerce and email team.
As the marketing lead for website operations, personalization, marketing automation, and digital servicing experiences, this role connects customer data strategy with content, experience, and technology execution. The Director supports and leads execution of marketing-side planning for platform evolution and migration, in close partnership with the Sr. Director, Consumer Marketing & eCommerce and technology teams to modernize Regent's digital ecosystem.
Position Responsibilities:
- Lead the overall eCommerce and lifecycle marketing strategy for and email marketing, aligning digital performance with lead generation and engagement growth objectives.
- Oversee day-to-day operation and performance of as both a demand generation engine and a guest self-service platform, ensuring excellence in UX, content, and functionality.
- Direct a high-performing eCommerce and email marketing team, instilling performance rigor, disciplined prioritization, and operational excellence.
- Drive data-informed optimization of digital performance, including lead generation growth, engagement metrics, UX ratings, personalization initiatives, and A/B testing programs.
- Own the digital content and merchandising strategy for the website in partnership with Brand and Creative, balancing luxury storytelling with conversion performance.
- Serve as marketing approver for all website and email content, ensuring accuracy, brand alignment, regulatory compliance, and adherence to Regent's luxury voice and visual standards.
- Oversee lifecycle email marketing and automation strategy, including segmentation, personalization, triggered communications, and cross-channel orchestration.
- Lead marketing-side roadmap planning for CMS, reservation system integrations, and digital platform evolution, translating brand and commercial needs into clear technical requirements.
- Serve as primary marketing liaison to technology and development teams, influencing prioritization, advocating for resources, and ensuring brand objectives are represented in platform enhancements and migrations.
- Lead marketing planning and execution for upcoming platform migrations, including defining requirements, supporting vendor evaluation, overseeing transition strategy, and redesigning lifecycle architecture post-migration.
- Partner cross-functionally with Brand, Revenue Management, Sales, Reservations, Hotel Operations, IT, MarTech, Legal, and Analytics to align digital initiatives with broader business objectives.
- Present performance insights and strategic recommendations to senior marketing leadership, demonstrating executive presence and data-driven decision-making.
- Continuously evaluate competitive luxury travel digital experiences and emerging technologies to inform innovation and long-term strategic direction.
Experience: 8-12+ years of progressive experience in eCommerce, digital marketing, or lifecycle marketing leadership, preferably within luxury travel, hospitality, or high-consideration purchase environments. Proven experience leading cross-functional digital initiatives and managing high-performing teams. Experience leading or supporting CMS, enterprise-level email service providers, marketing automation platforms, or digital platform migrations strongly preferred.
Knowledge & Skills: Deep understanding of eCommerce ecosystems, including CMS, CRM, ESP/marketing automation, CDP, personalization platforms, and reservation systems.
Demonstrated ability to understand how data flows between systems and how business rules, segmentation logic, and booking triggers drive lifecycle execution.
Strong data-driven decision-making capabilities with experience leveraging analytics, testing frameworks, and performance dashboards.
Demonstrated ability to drive performance optimization and operational excellence.
Exceptional cross-functional collaboration and influence skills within matrixed organizations.
Strong background in digital content strategy with demonstrated experience maintaining brand voice, editorial accuracy, and high production standards across web and email channels.
Exceptional written communication skills with strong editorial judgment and meticulous attention to detail.
Education: Bachelor's degree in Marketing, Business, Digital Media, or related field required; MBA or advanced degree preferred.
Manages the development, implementation, maintenance, and support of emerging and existing systems and technologies at the CTA, including both operational and administrative software systems and associated hardware, voice/video/data networks, data warehouse and data lakes, security systems, wired and wireless infrastructure, and all associated telecommunication systems and devices.
o Champion adoption of contemporary and emerging technologies to modernize CTA’s applications, systems and platforms, tele-communication infrastructure, public transit systems and public safety systems and technologies to support and further the mission of the CTA.
o Establish and implement a strategic data plan for data storage and compliance, access, data warehouse expansion and cloud migration.
o Lead enterprise telecommunication and network infrastructure modernization programs with a strategic approach to improve reliability, performance and coverage across CTA’s facilities and field operations.
Perform audits of all legacy technologies and continue oversight of the maintenance and support of a fiber optic infrastructure, subway cellular infrastructure, UHF infrastructure and IP telephone infrastructure.
o Direct lifecycle management and continuous improvements of CTA’s enterprise systems, transit and public safety technology including control center systems, dispatch/communications platforms, camera and video platforms, radio infrastructure, incident management, transit tracking, digital signage and public address systems.
Utilize standard methodologies and quality assurance practices that reflect industry best practices.
o Lead creation and continual refinement of IT strategy and projects in cooperation with CTA leadership, departments, staff, and outside consultant staff.
o Direct and ensure implementation of IT strategy and best practices for proactive management of IT assets and infrastructure.
o Direct and ensure that customer/client IT needs are translated into tangible project goals and schedules.
Oversee the composition and research of project specifications methodology and procedures.
o Direct IT Operations (multiple service desks and field support) establishing ITIL-based processes for incident, problem, change and release management with measurable Service Level Agreements.
o In partnership with CTA’s Cyber Security team, oversee the implementation of information security infrastructure, systems, procedures, and standards in order to protect all data of the CTA from cyber security threats.
o Effectively manage multiple IT contracts and vendors, grants and budget funding.
o Collaborate with CTA Finance department to ensure proper management and record-keeping of multi-million dollar capital grant investments.
Collaborate with CTA Procurement to ensure proper management and record keeping of multi-million dollar contracts.
o Lead cloud and emerging technology functions, including migration, planning, platform operations and evaluating/operationalizing innovations that improve services and cost efficiency.
• Hold department accountable and responsible for meeting the objectives and goals of the CTA and support an innovation-focused culture and mindset.
o Provide executive and policy direction to managerial, professional, and technical staff (including vendor and contractors) engaged in implementing technology functions.
o Establish and execute programs to meet objectives and develop an organization that effectively administers area responsibilities and functions.
o Evaluate the performance of management and supervisory staff for compliance with CTA programs and policies and attainment of goals and objectives.
o Establish operational readiness, training and knowledge management programs for technology teams and business users, improving adoption, reducing downtime and strengthening front line support.
• Represent the department and the CTA with various levels of management throughout the CTA and with other local agencies.
Collaborate with management and staff in the development of strategic and operating plans of the CTA.
• Lead the preparation and administration of the Capital and Operating budget of the Technology Department.
Oversee, manage and present operating budgets and capital investment requests to top CTA management and various funding and regulatory agencies to ensure mission-critical systems and infrastructure are kept in good working order (state of good repair).
Create technology capital plan and roadmap for infrastructure, system and technology asset renewal based on lifecycle requirements.
• Hires, trains, develops, monitors, and evaluates performance of staff.
Reviews and recommends personnel actions for approval.
Develop strategies for maintaining staff skills and knowledge consistent with current industry standards.
Ensure coverage and succession planning for all personnel.
• Performs related duties as assigned.
MANAGEMENT RESPONSIBILITIES Reporting to this position may include the following jobs: Job Title • Directors • General Managers • Senior Managers CHALLENGES • Keeping abreast of new and quickly changing developments and advancements within telecommunications infrastructure, public transit technology and public safety technology.
• Designing and implementing technology programs that adapt to changing CTA and customer needs and expectations.
• Navigating a highly regulated environment to finance and procure technology.
• Managing the transformation of CTA's legacy technologies and systems to modern systems and tools while maintaining service levels of existing technologies.
EDUCATION/EXPERIENCE REQUIREMENTS • Bachelor’s degree in IT Management, Technology, or a related discipline, plus ten (10) years of experience in managing technology applications, systems, devices, telecommunications infrastructure, projects, support and operations, of which five (5) years is in a staff supervisory or management role, or an equivalent combination of education and experience.
• In addition, ten (10) or more years of experience in leading, large, cross-functional teams or enterprise-wide technology programs.
• Master’s degree in Computer Science or Information Technology Management preferred.
• Experience managing Technology department in a public agency, transportation telecommunications or utility company preferred.
• Experience leading, developing, and implementing Technology strategy preferred.
• Experience developing and managing IT Policy and standards including IT enterprise Security.
PHYSICAL REQUIREMENTS • Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES • Detailed knowledge of principles, policies, and practices of information technology, technology, and related programs.
• Detailed knowledge of the operations, services, and activities of a large-scale technology program.
• Detailed knowledge of related local, state and federal laws, rules, regulations, and collective bargaining agreements.
• Detailed knowledge of the methods and practices in budget planning and administration • Detailed knowledge of the principles of leadership, team building, motivation, and conflict resolution.
• Detailed knowledge of cyber security trends and developments in IT risk management.
• Detailed knowledge of various compliance standards (PCI DSS, HIPAA, etc.) and guidelines as relates to information technology.
• Working knowledge of public funding options and investment opportunities.
• Working knowledge of public procurement policies, contract negotiations and vendor management.
• Working knowledge in multiple technology disciplines overseen by this position.
• Working knowledge of the methods and principles of supervision, training, and performance evaluation.
• Strong leadership, team building and organizational skills, attention to detail and proven ability to handle multiple complex tasks simultaneously.
• Strong interpersonal skills with the proven ability to interact positively and successful with all levels of the organization and community.
• Strong written and oral communication skills including presentation experience to diverse audiences.
• Strong networking skills with experts in industry – solid record of maintaining and developing successful relationships.
• Strong ability to multi-task and to handle multiple programs and projects.
• Strong organization, financial, presentation, and operational skills.
• Strong analytical and problem-solving skills.
• Ability to competently plan, direct and coordinate the functions of the department.
• Ability to define, develop and evaluate objectives, standards and performance levels for assigned groups.
• Ability to review, assess, and evaluate data from various diverse sources and generate effective solutions and competent decisions.
• Ability to maintain amiable and effective working relations with management and external contacts.
• Ability to produce technical reports using desktop publishing software and other IT related systems and programs.
WORKING CONDITIONS • General office environment.
• Working conditions are normally administrative in nature, but may periodically require employee to adjust to conditions to address the technical and project support needs of the CTA.
• This position is considered a "C-List" position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5-45), which contains a number of post-employment restrictions CTA employees in C-list designated positions must follow.
Among other requirements listed in this statute, CTA employees in C-list designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non-State employment or may be fined significant penalties.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED • Standard office equipment.
• Personal computer and related software.
• All technologies that are information-based and generate data used by applications across the enterprise, or involve standards computing platforms running on common infrastructures, including: Centralized Computer Systems, PC's, LANs and Network Architecture Construction, Communications Technology (Radio, etc.), Intelligent Transportation Systems (ITS), Distributed Departmental Systems.
Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve.
CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result.
If you require an accommodation in the application or hiring process, please contact prior to the submission of your application or upon notification of your actual test date.
CTA will work with you to determine if an accommodation can be provided.
