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Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Open date: May 28, 2025

Next review date: Thursday, Mar 19, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Wednesday, May 27, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

UC Berkeley Extension, the professional and continuing education division at the University of California, Berkeley, invites applications for a pool of qualified instructors to teach in-person professional post-baccalaureate courses for our Business, Data, and Innovation Visiting Student Programs. All courses are offered weekdays in-person on the UC Berkeley campus with some online instructional components. The pool will remain in place for nine months; those interested in remaining in the pool beyond the advertised final closing date must reapply. The number of these positions varies from semester to semester, depending on the needs of the department.

We are seeking qualified applicants who possess subject matter expertise and/or interest in the following subjects/specializations (but not limited to).

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• Accounting Foundations for Business
  
• Applied Economics for Business
  
• Marketing Management
  
• Organization and Management
  

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• Data Analytics Capstone
  
• Data Visualization
  
• Data Warehousing and Business Intelligence
  
• Introduction to Data Analytics
  
• Python for Data Analysis
  

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• Artificial Intelligence Foundations
  
• Data Science Capstone
  
• Introduction to Big Data
  
• Introduction to Data Science
  
• Introduction to Machine Learning
  
• Machine Learning and Deep Learning
  

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• Building a Business Plan
  
• Business Negotiating
  
• Business Process Modeling and Design
  
• Design Thinking and Prototyping
  
• Finance for Entrepreneurs
  
• Innovative Business Models for Entrepreneurs
  
• Leadership and Change Management for Startup Founders
  
• Leadership and Sustainable Strategies for Innovation and Growth
  
• Managing Product and Go-to-Market Strategies
  
• Marketing Research: Concepts and Techniques
  

Instructor duties include but are not limited to:

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• Complete mandatory training programs by deadlines established by UC Berkeley.
  
• Complete required administrative tasks in a timely manner including: updating and submitting syllabi using approved syllabus template; communicating required texts and materials; communicating classroom technology and support needs, etc.
  
• Make appropriate adjustments to continually improve the syllabus, curriculum and course materials. May be based upon programmatic and/or student feedback.
  
• Prepare and deliver course materials, lectures/presentations, and design learning assessments.
  
• Design interactive and motivational classroom activities to fully engage participants and to reinforce student learning.
  
• Stay current within the subject, discipline or field of practice.
  
• Use subject-matter expertise and leverage additional resources appropriately to enhance the curriculum.
  
• Utilize course support platforms, including the Canvas Learning Management System and Zoom Pro (as applicable).
  
• Communicate teaching objectives and specific learning outcomes to students, and clearly outline/explain the grading policies for the course.
  
• Respond to student questions and learning needs in a timely manner.
  
• Employ culturally competent and other relevant teaching methodologies in the classroom, including teaching non-native speakers and/or students with academic letters of accommodations for disabilities.
  
• Evaluate student achievement of specific learning outcomes and assign grades.
  
• Post final student grades to the transcript system within two weeks of course completion.
  
• Handle student inquiries about final grades and consult with Program Director/Manager as needed.
  
• Retain student records according to University policies.
  

Program: academic-areas/business/#!?tab=full-time-programs

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• Bachelor's degree (or equivalent international degree)
  

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• 3 or more years of professional industry work experience since degree, or 3 or more years of teaching experience since degree.
  
• All work must be performed in the United States, whether in person or online.
  
• For those who are not US citizens or permanent residents, a legal permit that allows work in the United States (such as a US visa that allows employment) is required by the start date of the position. Due to the part-time, temporary nature of instructor positions, UC Berkeley Extension is unable to provide US visa/work permits for this position.
  

• 
  
• Advanced degree in subject area preferred.
  
• 5 or more years of professional industry work experience in course subject since degree.
  
• 5 or more years of teaching, training, mentoring, or coaching experience in course subject, within a U.S. corporate environment or at a U.S. college/university institution.
  
• Knowledge of federal and California state laws and regulations as applicable to the course subject.
  
• Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  
• Experience teaching and/or developing academic content for online courses.
  
• Ability to convey conceptual and complex ideas and information.
  
• Effective verbal/written communication and presentation skills (English).
  
• Ability to collaborate with colleagues and work within a team environment.
  
• Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
  

• Curriculum Vitae or Resume - Your most recently updated C.V. or Resume.

  
  

• Instructor Information Form - Download the Instructor Information Form PDF to your computer desktop and open it using the Adobe Acrobat application. It is not recommended to use an internet PDF viewer or Google Docs to complete this form. Complete, save, and upload the PDF form to your AP Recruit application.

  
  

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• References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
  

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UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

About Us:

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.

With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty.

TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos.

It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.

ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.

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Data Analyst, E-commerce Merchandising & Operations

We're looking for a sharp, Data Analyst, E-commerce Merchandising & Operations to join our team. This is a hands-on, detail-intensive role where you'll own the day-to-day operations across our U.S. and Canada official websites and TikTok Shop — from product listing optimization and sales data analysis to inventory management, order processing, and backend troubleshooting. You'll touch every step of the eCommerce workflow. The ideal candidate thrives in fast-paced, detail-heavy environments and brings strong analytical instincts, advanced Excel proficiency, and the drive to keep dozens of micro-level operations running smoothly at once.

What You'll Do

Visual Merchandising & Frontend Operations

• Set up and continuously optimize product listings, categories, filters, and sorting logic across our U.S. and Canada websites.
• Execute A/B tests on product placement and visual merchandising; measure impact on conversion, engagement, and time-on-site.
• Manage daily frontend operations across all digital sales channels — inventory adjustments, product rearrangements, pricing updates, and stock monitoring.
• Coordinate with internal teams on product launches, promotions, restocks, and visual merchandising to maximize consumer time spent on-site.
• Track website visitor behavior (abandoned carts, add-to-cart rates, page view duration) and recommend UX improvements based on findings.
• Monitor inventory levels using sell-through rates, order velocity, and return data to flag restock needs proactively.

Data Analysis & Reporting

• Pull, clean, and analyze raw data from multiple platforms (website, TikTok Shop, etc.) on a daily, weekly, and monthly basis using Excel and basic SQL.
• Build and maintain product performance reports — including sell-through rates, conversion metrics, and order volume trends — to support reordering, markdowns, and merchandising decisions.
• Collaborate with the Senior Merchandising Specialist to identify top- and underperforming styles by channel.
• Assess campaign-level sales trends at the product level and partner with Digital Marketing to refine product strategy.
• Work with the Senior E-commerce Merchandising & Operations Specialist to monitor online data systems and deliver strategic insights to HQ.

Backend Operations & Cross-Functional Communication

• Monitor daily operations and sales performance on TikTok Shop in coordination with our operations agency.
• Oversee product flow and availability — warehouse-to-site transfers, backend system updates, and inventory sync accuracy.
• Collaborate with SCM and 3PL teams to verify order status and proactively follow up on delayed or missing shipments.
• Communicate with Accounting to resolve invoicing, refund, and payment issues impacting order processing.
• Partner with Customer Service on escalated inquiries regarding order status, returns, exchanges, and product issues.
• Identify and escalate discrepancies between warehouse stock and system data; lead resolution efforts.
• Report technical errors or sync failures to HQ and maintain clear communication across all internal teams.

What We're Looking For

• Bachelor's or Master's degree in Business, Marketing, Merchandising, Data Analytics, Statistics, Mathematics, Economics, or a related field preferred.
• At least 1 year of experience in eCommerce operations, Data Analytics, merchandising, retail analytics, or a related field.
• Strong Excel/Google Sheets proficiency — you're comfortable building reports, using pivot tables, VLOOKUP, and working with large datasets daily.
• Basic SQL knowledge for pulling and querying data; familiarity with eCommerce analytics tools is a plus.
• A detail-oriented mindset with the ability to manage many small, recurring tasks without letting things slip.
• Analytical thinker who can translate raw numbers into actionable insights.
• Strong organizational and communication skills — you'll be coordinating across multiple teams and platforms simultaneously.
• Familiarity with Shopify, TikTok Shop, or similar eCommerce platforms is a plus.

Job Type: Full-Time (ONSITE)

Pay Range: $70,000 - $80,000 per year

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Benefits found in job post

Medical insurance, Dental insurance, Vision insurance

Role Summary

The Director/Sr Director, Enterprise Data, Analytics & Integrations owns the enterprise data and reporting strategy for a large, distributed retail footprint (~900 locations). This leader is accountable for modernizing and operating the end-to-end analytics ecosystem—from ingestion and integration through semantic modeling, governance, and executive reporting—while partnering deeply with business stakeholders to drive measurable outcomes (sales, margin, inventory productivity, labor efficiency, customer experience).

This role builds and scales a pragmatic operating model (often a BI/Analytics “Center of Excellence” approach) to ensure consistent metrics, trustworthy data, disciplined governance, and high adoption across the organization.

Key Responsibilities

Enterprise Data & Reporting Strategy

• Define and execute a multi-year enterprise data and reporting strategy aligned to corporate and retail operating priorities (store ops, merchandising, supply chain, finance, digital/eComm).
• Establish a single source of truth for KPIs and retail performance management (enterprise metric definitions, hierarchies, dimensional models, semantic layers).
• Build a roadmap for self-service analytics that balances empowerment with governance, standardization, and security (COE patterns, standards, training, adoption).

Retail Analytics Platform Ownership (Oracle Retail Insights + Power BI + Fabric)

• Lead the functional and technical ownership of Oracle Retail Insights as a core retail BI/warehouse capability, including data sourcing, transformations, and retail-ready reporting content.
• Own enterprise reporting and visualization strategy in Power BI, including dataset design, semantic models, performance tuning, governance, and release management.
• Drive the adoption and operationalization of Microsoft Fabric (OneLake/lakehouse patterns, ingestion, transformation, warehousing, real-time/stream needs where applicable) to modernize data workflows end-to-end.

Integrations & Data Movement (Oracle Katalist and broader ecosystem)

• Own integration strategy and execution to connect retail applications, legacy systems, and cloud platforms—ensuring scalable, supportable interfaces and high-quality data synchronization.
• Establish integration standards (API strategy, event vs. batch patterns, SLAs, monitoring/alerting, incident response) and ensure resilience for store-critical and enterprise-critical feeds.
• Partner with application owners and vendors to prioritize integration backlog and deliver at retail speed (testing discipline, cutover planning, rollout across 900 locations).

Data Governance, Quality, Security, and Compliance

• Stand up data governance practices: data ownership, stewardship, data quality rules, lineage, controlled metric definitions, and change control.
• Ensure appropriate security and privacy controls (role-based access, sensitivity labels where used, auditability), especially for customer/loyalty and employee-related data.

Business Partnership & Value Realization

• Serve as a strategic partner to senior business leaders—translating business goals into analytics products and integration capabilities.
• Build a cadence of value measurement (adoption, time-to-insight, KPI improvements, reduced manual effort) and communicate progress through executive-ready dashboards and narratives.
• Lead prioritization across competing demands with a clear “enterprise first” lens.

Vendor / MSP Management and Financial Stewardship

• Manage systems integrators/MSPs delivering data engineering, BI development, and integration services—ensuring quality, velocity, security, and cost control.
• Own budgets and vendor contracts; establish outcome-based SLAs, performance scorecards, and governance routines.

Required Qualifications

• 10+ years in enterprise data/analytics and/or integration leadership, with 5+ years managing teams and/or MSP/SI delivery.
• Demonstrated success building enterprise reporting strategy, KPI governance, and scalable analytics operating models (COE-style governance, enablement, and standards).
• Hands-on leadership experience with modern analytics stacks, including:
• Power BI (semantic modeling, governance, tenant/workspace standards, enterprise rollout)
• Microsoft Fabric (end-to-end analytics workflows across ingestion, transformation, warehousing/lakehouse, and reporting)
• Oracle Retail Insights (retail analytics/BI, data sourcing, retail hierarchies/metrics, operational reporting)
• Strong integration leadership: API-based integrations, ETL/ELT patterns, orchestration, monitoring, and SLAs.
• Proven ability to influence and partner across business and technology (merchandising, store ops, supply chain, finance, digital).
• Experience operating in a multi-site retail environment (hundreds of stores/locations strongly preferred).

Preferred Qualifications

• Experience with Oracle retail ecosystem components and retail data models (merchandise, inventory, pricing, promotions, loyalty/customer).
• Experience implementing or scaling a data governance program (catalog/lineage, DQ rules, stewardship).
• Familiarity with low-code or orchestration integration platforms (including Katalist capabilities where applicable).
• Background in product management for data/analytics (roadmaps, backlogs, adoption).

Leadership Attributes / Competencies

• Retail-first mindset: understands store operations realities, field adoption, and the need for reliable daily metrics.
• Operating model builder: establishes standards, governance, and enablement that scale across functions and geographies.
• Execution + strategy: can set a vision and deliver tangible value iteratively.
• Vendor leadership: drives outcomes with MSPs/SIs through disciplined governance and measurable performance.
• Data trust champion: relentlessly improves data quality, reliability, and clarity of definitions.

The HRIS Analyst provides day-to-day operational and project support for the Human Resource Information Systems (HRIS). This role serves as a technical point of contact for assigned functional areas and partners closely with HR subject matter experts to ensure data integrity, system optimization, reporting accuracy, and process improvement. The HRIS Analyst also supports HRIS-related upgrades and initiatives across the organization.

Responsibilities

• Support HRIS implementation projects and programs across all functional areas, including compensation, benefits, onboarding, recruitment, time and attendance, applicant tracking, performance management, training, and change management
• Serve as a technical expert supporting the maintenance of new and existing HR systems and programs
• Act as the HRIS security administrator
• Lead HRIS reporting efforts, including development, maintenance, and governance of the reports library
• Provide customer support to HR teams and employee-related services, including Employee Self-Service (ESS) and Manager Self-Service (MSS)
• Communicate effectively with stakeholders and influence outcomes using appropriate communication skills
• Develop training materials and job aids for system end users across identified workstreams
• Train system administrators on system capabilities and support ongoing training initiatives
• Develop and oversee processes to ensure data integrity, including data audits and evaluation of data entry practices
• Drive full system utilization, optimize functionality, and improve business process efficiencies
• Support organizational change management efforts related to system and process changes, including communication, training, and feedback collection
• Support maintenance and administration of programs not fully supported by HRIS (e.g., WOTC, The Work Number, I-9 Management, Unemployment)
• Perform data analysis and prepare regular and ad hoc reports for senior leadership and business leaders
• Maintain, update, and test system integrations with internal departments and external vendors
• Develop presentations as needed
• Provide standard bi-weekly, monthly, and ad hoc reporting to HR and the broader organization

Qualifications

Key Competencies & Characteristics

• Strong knowledge of UKG (UltiPro), with 5–10 years of hands-on experience preferred
• Experience working with iCIMS (applicant tracking system) preferred
• Expert proficiency in Microsoft Excel (including pivot tables, VLOOKUP, concatenation, and other advanced functions); strong skills in Word and PowerPoint
• Technologically adept with the ability to work across multiple HRIS platforms and Microsoft applications
• Proven ability to partner with internal and external stakeholders to deliver timely solutions
• High capacity for work; dependable, results-oriented, and able to operate with a strong sense of urgency
• Experience managing multiple vendors and compensation administration outsourcing
• Strong understanding and technical expertise in broad-based compensation programs (executive, sales, base, and variable pay)
• Direct, empathetic communication style
• Ability to thrive in a fast-paced environment with competing priorities
• Excellent organizational skills with strong attention to detail
• Demonstrated ability to handle confidential information with discretion
• Strong work ethic, integrity, and sound judgment
• Ability to interpret data, draw logical conclusions, and apply critical thinking to both routine and non-routine problems

Education and Experience

• Minimum of 5–10 years of experience working with UKG/UltiPro
• Minimum 3-5 years of working with iCIMS (applicant tracking system) preferred
• Bachelor’s degree from an accredited institution or equivalent professional experience
• Solid understanding of HRIS database design, structure, processes, and reporting tools
• Proficiency in Microsoft Office Suite
• Strong analytical skills, including experience with workflow development, testing, and debugging
• Working knowledge of HR data reporting
• PHR or SPHR certification preferred but not required

About the Job

Ecorobotix Inc. creates innovative robotic solutions that reduce the negative ecological impact of modern agriculture. We have developed an AI-based ultra-high precision spot spraying technology that drastically reduces the amount of chemicals used in crop fields while keeping costs competitive. The technology is currently deployed on our tractor-towed ARA machine. By joining our talented and dynamic team, you will contribute to a more sustainable, environment-friendly agriculture in an innovative scale-up at the cutting edge of technology. We are a revolutionary organization with a great work environment that supports creativity through self-motivation.

General Objective of the Role

Support the development of Ecorobotix’s turf-care system through collection of high-quality turf imagery and environmental data to support AI model training and validation. The Regional Turf Data Technician is responsible for building and maintaining relationships with golf courses, sod farms, sports fields to assess whether their facilities have the type of data that we need to photograph and obtain any permits needed to collect those photographs. The Regional Turf Data Technician will need to produce high quality and variety of images of desired turfgrass species and document pests based on business needs. This individual will work outdoors to ensure regular monitoring of turfgrass and associated pests within their geographical area.

Reporting Lines & Interactions

Reports Turf Data Team Manager, Turf Division. This role will collaborate with the AI and Crop Vision team as well as Turf Data Quality teams to ensure they are achieving data quantity and quality goals. The Regional Turf Data Technician will also collaborate with other members of the pre- and after-sales teams of Ecorobotix Inc. as required to scout for data collection locations. Externally, interaction with dealers, superintendents, turf farm managers, and athletic facility managers on turf facilities or at regional association meetings and trade shows is required.

Key Responsibilities

• Become data project specialist for your assigned region
• Collect turfgrass imagery according to defined protocols
• Operate and maintain camera and field data systems
• Work with sales team to collect data at turf facilities in assigned region
• Assist with analysis of future turfgrass model data collection and methods to improve data collection work flow
• Up to 70% required travel within given territory with occasional travel outside of territory based on business needs.

Qualifications

• 2+ years of experience in managing turfgrass field research data collection.
• Familiarity with turf management, turf weeds or agricultural imaging.
• Bachelor’s degree in turfgrass science, agronomy or horticulture
• Two or more years of experience in turfgrass management (e.g. golf course, lawn care, sports field, sod farm management)
• Have a strong knowledge or interest in turfgrass management and pest management
• Knowledge of IT tools (tablets with internal software, smartphones) to manage communications and necessary data.
• 2+ years of experience interacting with turfgrass managers
• Must have a clean driving record

Experience/Skills

• Technical proficiency with sensors and data tools.
• Ability to travel up to 70% and work outdoors in varying conditions in their region.
• Excellent organization and communication skills.
• Knowledge of turfgrass management techniques (knowledge of weeds, diseases, weed control methods, machinery and work on turfgrass managers in general)
• High degree of independence, reliability and initiative.
• Strong team spirit with a desire to work in a fast-paced environment.
• Analytical and structured approach to work with the ability to adapt quickly to changes
• Dedicated person with systematic, goal-oriented working methods
• Ability to manage multiple projects simultaneously and meet deadlines.
• Excellent written and verbal presentation skills with clear and consistent communication.
• Proficiency in Microsoft Excel, PowerPoint and Word
• Interest in precision turfgrass management and innovation in the golf and turf industry.

Project Manager – Data Center Construction

Top‑ranked ENR Electrical Contractor

Multiple U.S. Locations:

Columbus, Ohio - Cedar Rapids, Iowa - Port Washington, WI - Santa Teresa, NM - Sparks, NV.

Data Center Construction

For decades, our client has delivered some of the most complex, high‑profile electrical projects in the United States. Their Data Center Division builds mission‑critical facilities nationwide -installing and commissioning electrical systems that power millions of users every day. Their culture is defined by integrity, safety, innovation, and doing the right thing even when no one is watching.

Salary Range: $120,000–$160,000 base

Bonus: Eligible for annual performance bonus

(Compensation varies by market and experience, supported by a robust benefits program.)

The Position: Project Manager - Data Center

The successful applicant will assume responsibility for:

• Leading electrical data center construction projects from qualification through estimating, pre‑con, mobilization, execution, and closeout.
• Ensuring all project and contractual requirements are fulfilled safely, professionally, and within budget and schedule.
• Developing the project execution plan, and managing scheduling and coordination with the Superintendent and field teams.
• Identifying risks, analyzing issues, and implementing recovery action plans to protect schedule and budget.
• Managing full project financials: invoice approval, job cost tracking, productivity monitoring, variance reporting, and financial performance reviews.
• Negotiating change orders effectively to maintain scope clarity and profitability.
• Serving as the primary point of contact for customers, end‑user owners, and subcontractors; developing and maintaining strong external relationships.
• Sourcing and qualifying new project opportunities.
• Building and mentoring a high‑performance project team, ensuring employee development and long‑term growth.
• Exercising sound judgment within established policies; decisions directly influence schedules, outcomes, and project success.

The Candidate

Applicants will be expected to demonstrate:

• 5+ years of experience in electrical construction or related fields, including leadership of multi‑million‑dollar projects.
• 5+ years managing people and electrical construction projects across commercial, utility, alternative energy, or data center markets.
• Strong knowledge of estimating, cost accounting, scheduling, procurement, productivity tracking, and reporting.
• Experience working with union labor, labor rate structures, and collective bargaining agreements.
• A proven ability to lead teams, manage risk, influence stakeholders, and drive projects to successful completion.
• Education: High School Diploma or GED required; Bachelor’s in Construction Management, Engineering, Business, or similar preferred.
• Valid driver’s license and satisfactory driving record.
• Must be authorized to work in the U.S. (no sponsorship available).

The Company

Our client is a top‑ranked ENR electrical contractor known for:

• Delivering complex data center builds with excellence, safety, and integrity.
• Buildingmillion's of sq. ft. of mission‑critical data center space valued at over $2 Billion in electrical systems.
• A culture rooted in people-focused leadership, innovation, and long-term career development.

This is a place where employees have real impact, contribute to meaningful work, and grow their careers on challenging, high‑visibility projects.

Compensation & Benefits

• Competitive base salary: $120,000 - $160,000
• Annual performance bonus eligible
• Market‑adjusted compensation aligned with experience and credentials
• Comprehensive, robust benefits program (medical, dental, vision, etc.)
• Strong emphasis on employee development and advancement

Submit your resume along with a detailed project list showcasing your experience in Data Center Construction.

If you have questions, please get in touch on either:

Email:

Cell: (917) 7464831

PeerSource is currently recruiting for an Epicor Systems Analyst (AI & Data Initiatives) on a Direct Hire basis. This role is based out of Elkhart, IN (open to either a 4 or 5 days per week flexible work schedule).

Summary

We are seeking an Epicor Systems Analyst to support and optimize ERP processes across manufacturing, operations, supply chain, customer service, and finance. This role partners closely with business users and functional leaders to translate operational needs into effective Epicor workflows, system enhancements, and improved data quality. This role will also have exposure to emerging initiatives focused on data architecture and AI-driven insights within a modern manufacturing technology stack.

Responsibilities

• Analyze business processes across multiple functions and translate them into efficient, accurate workflows within Epicor.
• Partner with end users, supervisors, and department leaders to gather requirements and design practical system solutions.
• Configure, maintain, and enhance Epicor to support day-to-day operations and long-term process improvements.
• Develop and maintain BAQs, BPMs, dashboards, and SSRS reports to improve visibility and decision-making.
• Support manufacturing workflows within Epicor, including job management, routings, scheduling, WIP, and inventory processes.
• Identify opportunities to improve data quality, system usage, and overall operational efficiency.
• Provide hands-on support and cross-functional collaboration with production, engineering, customer service, and accounting teams.
• Support evolving initiatives focused on leveraging ERP data within modern analytics and AI platforms to drive operational insights and process improvements.

Required Skills

• 3-5+ years of Epicor ERP experience in a functional, business systems, or analyst role.
• Hands-on experience with BAQs, BPMs, SSRS report development, and dashboard creation.
• Strong understanding of manufacturing workflows, including job management, routings, scheduling, WIP, and inventory.
• Proven ability to capture business requirements and translate them into Epicor configuration and process improvements.
• Strong analytical and problem-solving skills with a process-oriented mindset.
• Effective communication skills and the ability to work with stakeholders at all levels, from operators to executives.
• Exposure to modern data platforms, analytics environments, or AI initiatives within enterprise systems is a plus.

H1 sponsorship is not available.

PeerSource is a nationwide technology recruiting firm that prioritizes building strong relationships with the talented professionals we are fortunate to serve. We offer contract, contract-to-hire, and direct hire opportunities throughout the US and support W2 as well as independent consultants working on a Corp-to-Corp basis. W2 benefits with PeerSource include health, dental, vision, and life insurance as well as a matching retirement plan. Contact us for more details!

• Lead and implement the company’s HSE strategy across renewable energy projects in Ireland and Europe
• Ensure compliance with Irish and European health and safety legislation including Construction Regulations, PUWER, LOLER and associated directives
• Manage and maintain HSE management systems including ISO 45001 and ISO 14001 across all project locations
• Carry out internal and external HSE audits and ensure corrective actions are implemented effectively
• Provide guidance to project teams on RAMS, risk assessments, permit to work systems and safe work planning
• Drive a positive safety culture across project teams and subcontractors with a focus on behavioural safety
• Develop and maintain HSE performance reporting and KPIs across multiple European projects
• Lead incident investigations, root cause analysis and continuous improvement initiatives
• Deliver training and mentoring for site managers, engineers and supervisors on key safety topics
• Liaise with regulatory authorities, certification bodies and project stakeholders during inspections and audits
• Support environmental and sustainability initiatives including waste management and environmental risk controls
• Produce monthly and quarterly safety performance reports for senior management and project stakeholders

• Chartered IOSH member CMIOSH or equivalent qualification such as NEBOSH Diploma or MSc in Occupational Health and Safety
• 8 to 10 years experience in health and safety within construction, utilities, power generation or renewable energy projects
• Strong background working on wind farms, solar farms, battery storage or grid infrastructure projects is highly desirable
• Experience managing health and safety across multiple sites and jurisdictions within the EU
• Proven experience implementing and managing ISO 45001 safety management systems
• Excellent knowledge of Irish and European health and safety legislation and compliance requirements
• Strong leadership and communication skills with the ability to influence teams at all levels
• Experience leading audits, incident investigations and safety improvement programmes
• Comfortable working across multiple sites with regular travel across Ireland and Europe
• Practical, solutions focused approach to risk management and safety leadership