Customer Service Jobs in New York, NY
360 positions found — Page 2
What You’ll Do: Engage with customers and represent brands in-person Share product information and promotions confidently Turn interest into sales and track results Collaborate with your team to meet daily and weekly goals Develop leadership, communication, and business skills What We Offer: Full paid training with no experience needed Weekly pay plus performance bonuses Fast growth opportunities into leadership roles Team events, travel perks, and networking opportunities A fun, high-energy environment where your effort is recognized Who You Are: Outgoing, friendly, and comfortable interacting with people Motivated, goal-driven, and eager to learn A team player with a positive attitude Excited to take on new challenges and grow If you are ready to join a team that rewards ambition and hard work, apply today to start your journey with FollowUS Global.
This role allows you to assist customers from the comfort of your own home, ensuring each interaction is both effective and enjoyable.
About TraxNYC
TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations.
The Role
We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for.
This role is ideal for someone who is:
- Career-focused, not clock-focused.
- Solution-oriented, not excuse-oriented.
- Comfortable in a fast-moving luxury environment, directly supporting management and improving systems daily.
You’ll be trained directly by senior leadership and play a hands-on role in optimizing communication, tracking orders, managing escalations, and ensuring smooth coordination across departments.
Key Responsibilities
- Handle all client communications (calls, emails, reviews) with precision, calm, and clarity.
- Support high-end sales clients with order updates, logistics, and after-sales service.
- Collaborate directly with the Sales Manager and team leads to strengthen processes.
- Track and follow up on production and repair timelines with accuracy and urgency.
- Identify recurring client issues and propose operational improvements.
- Assist with CRM management, documentation, and cross-department coordination.
- Contribute ideas and help build better systems — not just follow them.
What We’re Looking For
- 1+ years of jewelry or luxury industry experience (required for top consideration).
- Strong communication and written skills, with a professional, composed presence.
- Highly organized and adaptable — able to pivot quickly and manage multiple tasks.
- Team player mindset with the humility to learn and the confidence to lead when needed.
- Tech literate — able to learn CRM systems, Google Workspace, and .
- Authorized to work in the U.S.
Compensation & Growth
- $20–$25/hr depending on experience and contribution.
- Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews.
- Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles.
- Direct mentorship from company leadership and exposure to the business end of luxury jewelry.
This Role Is Not For You If:
- You’re looking to “just answer calls.”
- You avoid accountability or shy away from fast-paced environments.
- You prefer routine over growth.
Apply If You:
- Take pride in your communication, presentation, and follow-through.
- Want to build a career in the jewelry or luxury service industry.
- Thrive on structure, leadership, and being part of a winning team.
TraxNYC
New York, NY 10036
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Ability to Commute:
- New York, NY 10036 (Required)
Work Location: In person
This role involves handling customer inquiries while providing essential administrative and office support.
Key Responsibilities: Respond to customer inquiries via phone, email, and in person Resolve complaints and provide accurate information Perform data entry, filing, and document preparation Maintain customer records and office databases Schedule appointments and support daily office operations Requirements: Experience in customer service and/or administration Good communication and organizational skills Proficiency in MS Office Professional attitude and attention to detail
Location: In-Person (9 Bond Street, NoHo, New York)
Salary: $75,000 per year
About Bond No. 9:
For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own.
We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience.
Key Responsibilities:
Customer Service & Client Experience:
- Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice.
- Escalate inquiries when necessary and provide feedback to improve service processes.
- Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds.
- Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives.
- Track customer satisfaction and provide insights to drive process improvements.
- Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience.
E-Commerce Operations & Merchandising:
- Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars.
- Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers).
- Monitor product availability, coordinate stock updates, and ensure site accuracy.
- Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO.
- Assist with A/B testing and site personalization initiatives to improve conversion and engagement.
Performance Tracking & Analytics:
- Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs.
- Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities.
- Track competitive activity and provide insights to inform business strategy.
Skills & Experience:
- 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance.
- Strong interpersonal skills and a positive, proactive attitude.
- Highly organized, analytical, and detail-oriented.
- Knowledge of eCommerce platforms, digital marketing, and CRM systems.
- Proficient in MS Excel, PowerPoint, and Word.
- Spanish-speaking a plus.
- Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences.
Why Bond No. 9?
- Join a pioneering fragrance brand rooted in New York’s culture and creativity.
- Work closely with a passionate, collaborative team in a fast-paced, luxury environment.
- Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.
YOU MUST BE PHYSICALLY LOCATED IN NEW YORK CITY IN ORDER TO APPLY FOR THIS ROLE
THE BRANDS
ABOUT CARAA
We are a New York City-based sport bag and accessory company founded in 2015 by CFDA award-winning designer Carmen Chen Wu and Aaron Luo to re-imagine handbags for modern life. With backgrounds in design and global supply chain, Carmen and Aaron merged their respective expertise in form and function to create Car + aa.
Our ethos is simple: to create well-made, versatile, and smart designs that can transition from street to fitness studio, business meeting to dinner, and everywhere in between. The result is the perfect set of hybrid accessories that strike balance between fashion, craftsmanship, and functionalities.
ABOUT MERCADO FAMOUS
Created by 2 serial entrepreneurs in digital commerce and the founders of Caraa, Mercado Famous is sharing the best-kept secrets of Spain with the whole world.
Mercado Famous offers the best quality meat from ecological farms that have been using natural ingredients and humane practices on the Iberian Peninsula for decades. With our backgrounds in sourcing and supply chains, we are able to procure Spain’s best pasture-raised charcuterie at prices that make it an everyday luxury.
Launched in 2022, we have been featured by Bon Appetit, The New York Times, The Wall Street Journal and the Quality Edit within the first 3 months of the launch, featuring our premium quality and unique taste. Our goal is to change the narrative around Spanish charcuterie. Through accessible pricing, we aspire to introduce to the American consumer to a product that has been historically inaccessible for the masses in a modern, non-apologetic and democratic way.
We bring together a multi-talented team that thinks outside the box, and value diversity and inclusion. We welcome driven and smart individuals of all backgrounds and experiences to apply for this position.
JOB DESCRIPTION
As the operations and customer services associate, you will be a key member of our core team and work closely with our Co-Founders and manage all aspects of operational processes including customer service, warehouse management, inventory management, shipping and logistics. This will take approximately 80% of your daily scope and responsibilities.
In addition to Caraa, you will also be taking on an array of operational responsibilities of a second brand managed under the same management umbrella called Mercado Famous, founded in 2022 with the mission of bringing the best of Spanish charcuterie for the American consumers. This will take approximately 20% of your daily scope and responsibilities.
Both companies offer a unique opportunity with ample room for growth to learn a wide array of aspects at a unicorn non-venture backed direct to consumer brand.
This role is full-time and located in New York City.
Salary range: offer set based on candidate experience and seniority
You will need to have a minimum of 1-3 years of customer services and operational experience working with an ecommerce, fashion, retail or CPG brand.
REQUIREMENTS
What you'll do
Customer Service
- Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product selection, and sales journey
- Manage interactions across multiple channels including email, text, phone, and social media.
Operations
- Manage all warehouse related processes including domestic and international logistics, inventory management, return processing, order entry, showroom samples, and more.
- Lead ongoing digital sample sales and bi-annual activations including in person sample sales.
- Lead day-to-day wholesale account needs including PO fulfillment, RTVs, invoicing.
- Lead day-to-day shipping and fulfillment management of eCommerce and dropship orders.
- On-going management of shipping and logistics costs.
- Lead and management all in office fulfillments.
Special projects
- Support company CEO and Cofounder in special partnerships and marketing initiatives.
Who you are
- Have at least 1-3 years of customer service, operations, logistics experience from an eCommerce, Fashion or CPG brand
- Proficient in Microsoft Office and Google Drive Suites
- Exceptional writing and communication skills
- Highly organized with ability to collaborate, self-prioritize, and ask for help when needed
- Are passionate about Caraa and Mercado, our ethos, and our products
- Enjoy working in a fast-paced and ever-changing startup environment
- Desire to learn and take on new challenges
- Desired but not required: experience with Adobe suite
Required Skills
- Proficiency in Microsoft Office and Google Drive Suites
- Proficiency in navigating social media channels including Facebook, Tik Tok, and Instagram
- Exceptional writing and communication skills
Desired Skills
- 1-3 years of operations experience in eCommerce, Fashion, Retail or CPG brands
- Familiarity with Shopify
- Familiarity with Adobe Creative Cloud suite
Benefits & Compensation
- Competitive salary compensation based on market rate and seniority
- We do not offer health benefits at this moment
- Opportunity to sample products from our collection
- Discounts to all Caraa and Mercado Famous products
- Invitation to exclusive CARAA and Mercado Famous social outings & sales events
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.
The Customer Service Representative will be responsible for receiving, processing, shipping, and completing customer purchase orders for Sika Flooring products and services. In addition, this individual will support the region with projects that contribute to improving operational service for customers.
Using the Sales and Distribution module of SAP, the representative will follow and remain proficient in procedures for entering and managing Sales Orders and Purchase Orders. The role involves monitoring SAP-generated back-order lists, open billing lists, scheduled picking, and shipping lists to ensure timely fulfillment and anticipate customer orders and related needs. The representative will respond promptly to inquiries from customers and sales representatives via phone, email, or Teams. They will also gain proficiency in Sika Flooring products, services, and operational procedures related to Sales and Distribution.
- High school diploma required – some college preferred.
- 2-5+ years of experience in customer service.
- Professional attitude with strong problem-solving, analytical, and interpersonal skills.
- Proficiency with SAP, Word, Excel, and PowerPoint.
- Detail-oriented.
- Customer-focused with excellent communication skills.
- Willingness to travel occasionally.
· 401k with Generous Company Match
· Bonuses
· Medical, Dental, and Vision Benefits
· Paid Parental Leave
· Life Insurance
· Disability Insurance
· Paid time off, paid holidays
· Floating holidays + Paid Volunteer Time
· Wellness/Fitness Reimbursements
· Education Assistance
· Professional Development Opportunities
· Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication
and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.
Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
- $75-$150 (per 1 hour session)
- $300-$750 (multi-session studies)
Job Requirements:
- Show up at least 10 mins before discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
- Must have either a smartphone with working camera or desktop/laptop with webcam
- Must have access to high speed internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Customer service representative agent experience is not necessary.
Job Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed should you choose to work from home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Remote working/work at home options are available for this role.
Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
* $75-$150 (per 1 hour session)
* $300-$750 (multi-session studies)
Job Requirements:
* Show up at least 10 mins before discussion start time.
* Participate by completing written and oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smartphone with working camera or desktop/laptop with webcam
* Must have access to high speed internet connection
* Desire to fully participate in one or several of the above topics
* Ability to read, understand, and follow oral and written instructions.
* Customer service representative agent experience is not necessary.
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed should you choose to work from home remotely.
* No minimum hours. You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Remote working/work at home options are available for this role.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Work from Home: Customer Service Representative (Healthcare)Job Description:
Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.
Become Part of a Team That S.O.A.R,s!
- S Spark Curiosity
- O One Team, One Direction
- A Action for Results
- R Right by Right Purpose
We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate
human connection that makes our service exceptional.
Benefits You Will Enjoy:
- Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
- Performance-based incentives.
- Paid training in a cutting-edge virtual training environment.
- Comprehensive health coverage (available after 90 days).
- Employee wellness and engagement programs.
- Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.
Your Role:
- Handle incoming calls promptly and professionally.
- Research and provide effective resolutions to customer inquiries.
- Accurately document call details.
- Communicate empathetically and diplomatically with clear, professional articulation.
- Meet team goals for quality and customer satisfaction daily.
What You Bring to the Table:
- Commitment to excellence and a positive attitude.
- Strong communication and interpersonal skills.
- Comfort in a fast-paced, team-oriented environment.
- Proficiency in navigating computer applications.
- Desire to exceed customer expectations and grow professionally.
- Previous healthcare experience is a plus.
- At least 1 year of experience in a call center environment is required.
Job Requirements:
- Must be 18 years or older.
- High School Diploma or equivalent.
- Minimum of 1 year at a single job, preferably in customer service.
- Reliable attendance, with no absences in the first 90 days.
- Typing at least 25 WPM.
- Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
- Secure, private work area at home.
- Flexible availability, including weekends.
Additional Perks:
- Daily Pay.
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
Sagility is an Equal Opportunity Employer/Vet/Disability.
Location:
Texas (CST)United States of AmericaRemote working/work at home options are available for this role.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Healthcare Customer Service Specialist - Work from HomeJob Description:
BroadPath a Sagility Company is hiring experienced Healthcare Customer Service Specialists to join our remote team! These roles support healthcare members, patients, and providers by handling inbound and outbound calls, resolving inquiries, scheduling services, and ensuring a positive, professional experience.
We are looking for customer focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service.
Compensation Highlights
- Base Pay: Starting at $14 per hour for training, with an increase after transitioning to production
- Pay frequency: Weekly pay
Schedule Highlights
- Schedules can fall between the hours of 8:00 AM - 9:00 PM Eastern Time and will be assigned based on business needs
Responsibilities
- Answer inbound calls and place outbound calls to assist members or patients with inquiries, benefits, scheduling, and service coordination
- Provide accurate information about health plan benefits, eligibility, and coverage
- Schedule, reschedule, and confirm appointments with healthcare providers
- Process referrals, authorizations, prescription renewals, and other requests
- Assist members or patients with claims questions, billing inquiries, and account updates
- Review insurance or plan eligibility and update records in the system
- Maintain accurate documentation in electronic systems, including EMR or CRM tools
- Communicate with providers and internal teams via phone, secure messaging, or email
- Protect member and patient confidentiality and follow HIPAA or applicable privacy guidelines
- Escalate complex issues to the appropriate team or supervisor for resolution
Qualifications
- High School Diploma or equivalent
- 1+ year of call center customer service experience handling high call volume
- 1+ year of healthcare or health insurance experience (member services, patient services, provider services, benefits support, or similar)
- Previous job tenure of at least 6 months per role, reflecting stability and reliability
- Knowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environment
- Strong verbal and written communication skills
- Ability to navigate multiple systems and maintain accuracy while handling calls
- Comfortable working in a remote environment with a designated, private workspace
- Demonstrated stable work history with a track record of reliability
- Commitment to a long-term role and building a career with the organization
- Reliable high-speed internet
Preferred Qualifications
- Experience with appointment scheduling or benefits inquiries
- Familiarity with electronic medical records (EMR) or customer relationship management (CRM) systems
- Experience with EPIC, Facets, or similar applications
- Knowledge of medical and/or insurance terminology
At BroadPath a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.
What to Expect:
- On-camera participation during interviews, training, team meetings, and regular check-ins.
- Face-to-face discussions sparking collaboration and engagement
- A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.
Benefits:
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
BroadPath a Sagility Company may conduct background checks, previous employment verifications, and education verifications, based on position requirements
Diversity Statement
At BroadPath a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Location:
USAUnited States of AmericaRemote working/work at home options are available for this role.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Healthcare Customer Service Specialist - Work from HomeJob Description:
BroadPath a Sagility Company is hiring experienced Healthcare Customer Service Specialists to join our remote team! These roles support healthcare members, patients, and providers by handling inbound and outbound calls, resolving inquiries, scheduling services, and ensuring a positive, professional experience.
We are looking for customer focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service.
Compensation Highlights
- Base Pay: Starting at $14 per hour for training, with an increase after transitioning to production
- Pay frequency: Weekly pay
Schedule Highlights
- Schedules can fall between the hours of 8:00 AM - 9:00 PM Eastern Time and will be assigned based on business needs
Responsibilities
- Answer inbound calls and place outbound calls to assist members or patients with inquiries, benefits, scheduling, and service coordination
- Provide accurate information about health plan benefits, eligibility, and coverage
- Schedule, reschedule, and confirm appointments with healthcare providers
- Process referrals, authorizations, prescription renewals, and other requests
- Assist members or patients with claims questions, billing inquiries, and account updates
- Review insurance or plan eligibility and update records in the system
- Maintain accurate documentation in electronic systems, including EMR or CRM tools
- Communicate with providers and internal teams via phone, secure messaging, or email
- Protect member and patient confidentiality and follow HIPAA or applicable privacy guidelines
- Escalate complex issues to the appropriate team or supervisor for resolution
Qualifications
- High School Diploma or equivalent
- 1+ year of call center customer service experience handling high call volume
- 1+ year of healthcare or health insurance experience (member services, patient services, provider services, benefits support, or similar)
- Previous job tenure of at least 6 months per role, reflecting stability and reliability
- Knowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environment
- Strong verbal and written communication skills
- Ability to navigate multiple systems and maintain accuracy while handling calls
- Comfortable working in a remote environment with a designated, private workspace
- Demonstrated stable work history with a track record of reliability
- Commitment to a long-term role and building a career with the organization
- Reliable high-speed internet
Preferred Qualifications
- Experience with appointment scheduling or benefits inquiries
- Familiarity with electronic medical records (EMR) or customer relationship management (CRM) systems
- Experience with EPIC, Facets, or similar applications
- Knowledge of medical and/or insurance terminology
At BroadPath a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.
What to Expect:
- On-camera participation during interviews, training, team meetings, and regular check-ins.
- Face-to-face discussions sparking collaboration and engagement
- A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.
Benefits:
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
BroadPath a Sagility Company may conduct background checks, previous employment verifications, and education verifications, based on position requirements
Diversity Statement
At BroadPath a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Location:
USAUnited States of AmericaRemote working/work at home options are available for this role.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Healthcare Customer Service Specialist - Work from HomeJob Description:
BroadPath a Sagility Company is hiring experienced Healthcare Customer Service Specialists to join our remote team! These roles support healthcare members, patients, and providers by handling inbound and outbound calls, resolving inquiries, scheduling services, and ensuring a positive, professional experience.
We are looking for customer focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service.
Compensation Highlights
- Base Pay: Starting at $14 per hour for training, with an increase after transitioning to production
- Pay frequency: Weekly pay
Schedule Highlights
- Schedules can fall between the hours of 8:00 AM - 9:00 PM Eastern Time and will be assigned based on business needs
Responsibilities
- Answer inbound calls and place outbound calls to assist members or patients with inquiries, benefits, scheduling, and service coordination
- Provide accurate information about health plan benefits, eligibility, and coverage
- Schedule, reschedule, and confirm appointments with healthcare providers
- Process referrals, authorizations, prescription renewals, and other requests
- Assist members or patients with claims questions, billing inquiries, and account updates
- Review insurance or plan eligibility and update records in the system
- Maintain accurate documentation in electronic systems, including EMR or CRM tools
- Communicate with providers and internal teams via phone, secure messaging, or email
- Protect member and patient confidentiality and follow HIPAA or applicable privacy guidelines
- Escalate complex issues to the appropriate team or supervisor for resolution
Qualifications
- High School Diploma or equivalent
- 1+ year of call center customer service experience handling high call volume
- 1+ year of healthcare or health insurance experience (member services, patient services, provider services, benefits support, or similar)
- Previous job tenure of at least 6 months per role, reflecting stability and reliability
- Knowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environment
- Strong verbal and written communication skills
- Ability to navigate multiple systems and maintain accuracy while handling calls
- Comfortable working in a remote environment with a designated, private workspace
- Demonstrated stable work history with a track record of reliability
- Commitment to a long-term role and building a career with the organization
- Reliable high-speed internet
Preferred Qualifications
- Experience with appointment scheduling or benefits inquiries
- Familiarity with electronic medical records (EMR) or customer relationship management (CRM) systems
- Experience with EPIC, Facets, or similar applications
- Knowledge of medical and/or insurance terminology
At BroadPath a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.
What to Expect:
- On-camera participation during interviews, training, team meetings, and regular check-ins.
- Face-to-face discussions sparking collaboration and engagement
- A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.
Benefits:
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
BroadPath a Sagility Company may conduct background checks, previous employment verifications, and education verifications, based on position requirements
Diversity Statement
At BroadPath a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Location:
USAUnited States of AmericaRemote working/work at home options are available for this role.
About Us
Spur renovates inherited and heirloom jewelry into contemporary pieces that can be worn every day. We also work on custom fine jewelry projects & our collection of fine jewelry. We’re a growing team of 17 headquartered in NYC. We pride ourselves on our creative problem solving and storytelling.
About the Role
This is a full time in-person junior role with the opportunity to grow within the company at our NYC headquarters. This is an ideal role for someone who loves vintage jewelry, jewelry design, and client communication and looking for a growth opportunity in the industry.
Please Note: This role requires a combination of in-person material focused work and written work. There is a considerable amount of email writing that must be done without assistive technology.
** We do require a writing sample test in the application process and AI can not be used. **
Responsibilities
- Compose beautiful proposals and correspond with clients throughout their projects.
- Coordinate in-person appointments.
- Carefully and accurately update information in our production database.
- Organize client materials in the studio.
- Process gold recycling on a per client basis.
-Make weekly trips to 47th St.
Qualifications
- A deep love and respect for vintage, sentimental, and heirloom jewelry.
-Nuance and context are very important to you.
- Junior level knowledge of fine jewelry. You should be able to identify common setting styles, the metals typically used in fine jewelry, gemstone shapes and cuts, and have a general knowledge of the major historical periods of jewelry design eg. Victorian.
-Compose clear and confident written communication in English without assistive technology.
-Organized.
-Comfortable learning new apps and working with data.
Salary Range and Benefits
-Beautiful studio and talented team in a central Flatiron location
-50,000-65,000 salary commiserate with experience.
-Over 30 paid days off a year, health plans, dental, and vision are available.
-Quarterly team events and catered lunch once a week.
Please email your cover letter and resume to to apply.
Job Title: Digital Assistant, Donna Karan Dresses
Location: New York, NY – Midtown Manhattan, Fashion District
Department: Sales
Reports To: Vice President of Sales
About G-III Apparel Group:
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution, and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and deep industry relationships.
Position Summary:
We are seeking a highly organized and detail-oriented Digital Assistant to support the Donna Karan Dresses team. This role is responsible for managing digital assets, product information, and sample tracking while ensuring seamless coordination between Sales, Merchandising, and the Photo Studio.
The ideal candidate is extremely organized, process-driven, proactive, and comfortable managing multiple workflows in a fast-paced fashion environment.
Key Responsibilities:
- Manage and maintain all digital images for Donna Karan Dresses across accounts
- Create, update, and maintain selling templates and digital tools
- Set up and meticulously track charts for samples coming in and out of the showroom and photo studio
- Oversee sample organization and ensure proper documentation of sample movement
- Coordinate with the Photo Studio to schedule and manage photo shoots
- Partner with styling teams to coordinate shoes, jewelry, and supporting accessories for shoots
- Ensure all samples are prepared, tracked, and returned properly
- Complete and maintain detailed product information (features and benefits) for all styles across all accounts
- Support account needs by ensuring digital assets and product details are accurate and up to date
- Assist with seasonal launches and market preparation as needed
Who You Are:
- Extremely organized with exceptional attention to detail
- Strong project manager with the ability to track multiple moving parts simultaneously
- Process-oriented and proactive
- Comfortable working cross-functionally with Sales, Merchandising, and Creative teams
- Able to manage deadlines in a fast-paced environment
- Passionate about fashion and brand presentation
Qualifications:
- Bachelor’s degree in Merchandising, Marketing, or related field (or equivalent experience)
- 1–2 years of industry experience, preferably in fashion wholesale, digital sales support, or merchandising
- Proficiency in Excel and PowerPoint
- Experience with Photoshop is a plus
- Strong organizational, communication, and interpersonal skills
What We Offer
- Competitive hourly rate (based on experience)
- Comprehensive benefits including medical, dental, vision, and 401(k)
- PTO and company holidays
- Employee discounts
Compensation & Benefits: Salary range: $28.85 – $31.25 per hour
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Trarsparency Law.
G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At Wegmans, our cashiers make sure customers end their shopping trips with a positive experience. In this role, you'll provide proactive incredible customer service as you assist customers in both traditional checkout and self-checkout lanes. You'll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!
What will I do?
- Engage customers in friendly conversation while making eye contact and smiling; proactively offer additional assistance, thank customers for shopping at Wegmans
- When on register, efficiently and accurately scan items and process payments
- Properly bag items to ensure products arrive at their destination in the condition they left the store
- When in self-checkout area, manage traffic flow, direct customers to available lanes, ensure the lanes are in good working order and assist customers with system troubleshooting
- Maintain a clean, organized, and well-stocked work space
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
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At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
In this position, you'll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you!
What will I do?
- Proactively approach customers, assist them in locating products, and answer any questions they have
- Promptly respond to assist cashiers to meet customer needs quickly and efficiently
- Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time
Required Qualifications
- Customer service experience
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here’s what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
● Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
● Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
● Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
● Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
● Stay curious, adaptable and have a desire to learn and grow through self development
● Continually learn new digital and technical skills
● Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
● Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York, New York: $59,800 - $64,584 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
