Customer Service Jobs in New York, NY

Job Title: Luxury Watch Sales Associate

Location: New York, NY

About the Role

We are seeking an experienced Luxury Watch Sales Associate to join our team in New York City. The ideal candidate has a passion for fine timepieces, strong sales ability, and at least 2 years of experience selling watches. This role requires excellent client service, strong product knowledge, and the ability to build long-term relationships with customers.

Responsibilities

• Assist clients in selecting luxury watches by providing expert guidance and product knowledge

• Build and maintain strong client relationships to drive repeat business and referrals

• Maintain up-to-date knowledge of luxury watch brands, models, and market trends

• Present watches professionally and explain features, craftsmanship, and value

• Handle sales transactions accurately and efficiently

• Maintain showroom presentation and ensure displays remain organized and professional

• Respond to client inquiries in person, by phone, and via email

• Support inventory organization and daily showroom operations

Requirements

• Minimum 2 years of watch sales experience required

• Strong knowledge of luxury watch brands such as Rolex, Cartier, Omega, and similar brands

• Excellent communication and interpersonal skills

• Professional appearance and customer-focused mindset

• Ability to work in a luxury retail environment and handle high-value transactions

• Strong attention to detail and organizational skills

Compensation & Benefits

• Commission-based compensation

• 401(k)

• Health insurance

• Paid vacation

If you are passionate about luxury watches and enjoy working with clients in a high-end retail environment, we encourage you to apply.

Job description

About: With Clarity ( ) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.

Summary: We are seeking a Sales Associate for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho.

With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.

Responsibilities: As a Sales Associate, you will:

• Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
• Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
• Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client’s purchase decision is finalized
• Prepare for client visits by liaising with our Customer Service and Operations teams
• Proactively follow up with customers to secure sales and repeat purchases
• Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
• Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
• Handling pickups and drops offs for clients
• Supports the online sales process and remote sales teams

Skills: The ideal candidate:

• Understands the jewelry sales process and delivers on high quality client experiences
• Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
• Can handle high end clientele and jewelry
• Has excellent written and verbal communication skills
• Is honest, personable, and someone of high integrity
• Is highly proficient with Gmail and Google Apps

Desired Qualifications:

• Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
• Graduate Diamonds or Graduate Gemologist preferred
• Able to work in-person full time at store location
• Willing to week Saturday and/or Sunday; 5 day workweek

Benefits:

• Competitive full time base salary
• Team bonus incentive
• Healthcare benefits
• 401k
• 2 weeks PTO

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year + Sales Commissions

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Every weekend

Ability to commute/relocate:

• New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)

Past experience in the fashion industry is required.

Past experience in the luxury or lingerie industry is strongly preferred.

Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at , in Fleur du Mal boutiques, and with top retailers.

Job Description

As a Part-Time Sales Associate at our Soho Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.

Key Responsibilities

• Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
• Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
• Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment.
• Manage productivity in down time and maintain cleanliness/organizational standards.
• Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
• Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
• Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.

Essential Qualifications and Skills

• 2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
• Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
• Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
• Excellent verbal, written, and interpersonal communication skills.
• Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
• Proficiency in POS and outreach systems.
• Energetic and confident personality mixed with a strong work ethic.

Additional Details

Part-Time

Start Date: ASAP

Hourly Rate: $21 BOE + Allowance + Commission

Interested in joining Fleur du Mal’s Retail Team?

Send a note to with your resume, 'Part-Time Soho Sales Associate' as the subject, and why you're drawn to this opportunity. xx

THE OPPORTUNITY

Isaac Morris Ltd is one of the largest licensed apparel manufacturers in the U.S. spanning Men’s, Women’s, Boys’, Girls’, and Sleepwear across multiple departments and thousands of doors.

We’re hiring a Sales Associate to join our Walmart Team. This role sits at the intersection of sales, inventory, data, and execution — and the right person treats that intersection like home. You’re not waiting to be told what’s broken. You already fixed it.

If you’ve worked inside Walmart’s ecosystem — on the retailer side, the supplier side, or both — and you know what it takes to keep a high-volume business running clean, this is your role.

WHAT YOU’LL OWN

Sales & Account Execution

•        Support day-to-day execution for the Walmart business — order entry, tracking, and account maintenance

•        Track orders from commit through shipment and delivery; flag risks and delays before they escalate

•        Prepare materials for sales meetings, line reviews, buyer recaps, and seasonal presentations

•        Maintain accurate, up-to-date documentation across all items, orders, and account activity

Inventory & Order Management

•        Monitor inventory health across DCs, stores, and eCommerce channels

•        Identify risks — overstocks, aging inventory, low in-stock rates — and partner with operations on solutions

•        Support forecasting, replenishment strategy, and order flow alongside the sales and production teams

•        Lead inventory reconciliations and post-order reviews to close the loop on every program

Reporting & Analysis

•        Build and maintain recurring Walmart reports: sales performance, in-stock rates, item-level trends, and inventory health

•        Analyze data at the item, store, and category level to surface insights that drive real decisions

•        Own Excel-based trackers and dashboards; translate raw data into clear, actionable formats

•        Support ad-hoc analysis requests from sales leadership with speed and accuracy

Item Setup & eCommerce Maintenance

•        Own item creation, changes, and ongoing maintenance within IML and Walmart systems

•        Ensure attribute accuracy, data validation, and cross-system alignment on every item

•        Maintain eCommerce content, imagery, and product attributes in coordination with internal teams

Store & Market Intelligence

•        Conduct store visits and competitive shopping to evaluate pricing, placement, packaging, and assortment

•        Translate field observations into actionable insights for the sales team

WHO YOU ARE

•        2–4+ years in a sales support, account management, replenishment, or merchandising operations role working with or inside Walmart.

•        You know Walmart’s systems cold: Retail Link, NOVA / Supplier One, and Scintilla. You understand how data flows between these platforms.

•        Analytically sharp. You’re fluent in Excel - pivot tables, formulas, and dashboards.

•        Operationally disciplined. You manage dozens of open items, deadlines, and cross-functional handoffs without anything slipping through.

•        You think like a buyer. Even on the supplier side, you understand how decisions get made on the Walmart side — and you use that lens to stay a step ahead.

•        Strong communicator. You bridge departments — art, licensing, operations, logistics, production — and keep everyone aligned without being asked.

•        Proactive by default. You don’t wait for problems to surface. You see them forming and move.

BONUS POINTS

Background in licensed or branded apparel. Exposure to replenishment programs, fixture planning, or endcap merchandising. Exposure to tools like Power BI, Tableau, or SQL.

WHY ISAAC MORRIS

IML partners with the biggest brands and the biggest retailers in the world. You’ll sit on the front line of one of the company’s most important accounts, working directly with senior leadership. This is a role where strong performers have a clear path to grow — and where your work has a direct, measurable impact on the business every single week.

Salary Range: $75,000 - $100,000

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Company Description

Etiq is a fine jewelry house crafting modern heirlooms through sculptural design, rare materials, and intentional symbolism. Each piece is crafted to be both personal and powerful—made individually, for discerning individuals. As we prepare to open our flagship atelier in Fall 2025, we’re building a team of sharp, passionate individuals ready to shape the future of luxury.

Role Description

This is a full time role for a Fine Jewelry Sales Associate, located in Tribeca, NYC. The Lead SA will be responsible for driving sales, overseeing daily store operations, managing inventory, and providing excellent customer service. The role also includes implementing creative sales strategy to increase walkthrough traffic and referral clientele, offering input for merchandising strategies, and ensuring the store meets its monthly sales targets.

Sales & Client Development

• Drive store sales by meeting and exceeding monthly targets.
• Develop and maintain strong client relationships through personalized service, follow-up, and private appointments.
• Act as a trusted advisor to clients, demonstrating deep knowledge of gemstones, craftsmanship, and brand values.
• Proactively prospect and cultivate new clients, leveraging local networks and partnerships.

Client Experience

• Deliver a refined, discreet, and welcoming in-store experience aligned with Etiq’s luxury positioning.
• Tailor presentations and storytelling to highlight the uniqueness of each piece.
• Assist in hosting private events, client activations, and brand experiences at the boutique.

Leadership & Operations

• Serve as the senior sales presence on the floor.
• Support store opening/closing procedures, inventory control, and operational excellence.
• Collaborate with leadership on merchandising, visual presentation, and client engagement strategies.

Qualifications

• 4+ years of experience in fine jewelry, luxury fashion, or high-end retail.
• Proven track record of exceeding sales goals and building repeat clientele.
• Strong knowledge of fine jewelry, gemstones, and/or luxury craftsmanship preferred.
• Sophisticated communication, presentation, and relationship-building skills.
• Entrepreneurial mindset with the ability to take initiative in a growing brand environment.
• Flexible schedule including evenings, weekends, and events.

Base Salary Range: $60,000–$75,000 annually

Commission: Lucrative performance-driven structure with significant earning potential

Benefits: Health coverage, paid time off, and employee discounts

Clear path for professional growth within a fast-scaling fine jewelry house

Job description:

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

ob Summary

Join our dynamic team as a Sales Associate, available for both full-time and part-time roles! In this lively position, you’ll be the friendly face that welcomes customers, provides expert product knowledge, and creates an engaging shopping experience. Your enthusiasm and proactive approach will drive sales, foster customer loyalty, and contribute to a vibrant store environment. Whether assisting with product demonstrations, managing transactions, or merchandising displays, you’ll play a vital role in helping our customers find exactly what they need while ensuring smooth store operations.

Responsibilities

• Greet customers warmly and offer personalized assistance to enhance their shopping experience
• Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges
• Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities
• Maintain attractive merchandise displays through merchandising and stocking efforts
• Manage cash handling accurately while adhering to cash handling procedures and phone etiquette standards
• Assist with inventory management by stocking shelves and conducting stock counts to ensure product availability
• Provide exceptional customer service by addressing inquiries promptly and professionally, including bilingual support if applicable

Skills

• Proven experience with POS systems and cash register operations in a retail or grocery store environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills with the ability to engage customers effectively in multiple languages if bilingual
• Skilled in upselling techniques to maximize sales opportunities without being pushy
• Knowledge of merchandising principles and stock management practices
• Excellent customer service skills with a friendly, approachable demeanor
• Basic math skills for handling transactions accurately and performing retail math calculations
• Familiarity with phone etiquette standards for professional communication
• Ability to perform cashiering duties efficiently while maintaining attention to detail in cash handling tasks

Embark on a rewarding journey where your energy fuels our success! We’re dedicated to creating an inclusive environment that values your contributions and supports your growth. If you’re passionate about retail sales, eager to develop your skills, and thrive in a fast-paced setting, we want to hear from you!

Job Types: Full-time, Part-time

Work Location: In person

ABOUT US

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty. TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos. It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.

ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.

Key Responsibilities:

• Sales & Customer Engagement: Actively engage with diverse range of customer, identifying their needs, providing personalized eyewear recommendations, and delivering excellent customer service to meet personal sales and productivity goals
• Operational Excellence: Complete daily operational tasks efficiently, including maintaining the sales floor, processing stock, replenishing merchandise, and ensuring store cleanliness and organization. This includes, mopping, dusting, and sweeping the store. Follow all company policies and procedures to ensure operational efficiency, compliance and adherence to safety standards.
• Store Management Support: Support Store Management and team initiatives, demonstrating flexibility and adaptability to meet the dynamic needs of the business. Contribute to a positive and collaborative work environment where growth and success are prioritized.
• Brand Representation: Maintain a professional, fashion-forward image that aligns with Gentle Monster’s brand standards. Ensure the store’s visual presentation reflects the brand’s image and visual merchandising expectations.
• Loss Prevention & Inventory Management: Minimize loss by strictly following loss prevention procedures, ensuring accurate stockroom processing, inventory management, and replenishment processes are in place.
• Continuous Improvement: Stay informed about product knowledge, providing valuable feedback to store management and maintaining high standards for store maintenance, cleanliness and safety.

Skills & Experience:

• Minimum of 1 – 2 years of retail experience
• Ability to adapt and multi-task in a fast-changing, retail environment
• Strong communication skills, both written and verbal

Requirements:

• Highschool graduate or equivalent
• Deliver a personalized customer experience
• Ability to work effectively and cooperatively with coworkers
• Ability to lift of move up to 25 pounds
• This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift
• Requires bending and kneeling to process and place merchandise as well as reach to obtain or stock merchandise from the stockroom
• MUST be available on weekends
• Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Education:

High school or equivalent (Required)

Experience:

Fashion retail: 1 year (Required)

Customer service: 1 year (Required)

Ability to Commute:

New York, New York 10012 (Required)

Work Location: In person

About Commodity:

Brought to life by a Kickstarter campaign in 2013, Commodity Fragrances is a Modern, American Perfumery that has gone from crowd-funded to crowd-favorite thanks to its rethinking of fragrance. Modern in design and elemental in approach, we believe that simplicity is the new luxury.

Today, Commodity has grown into a global ecommerce brand with 3PLs in 4 international markets and a retail presence in Sephora North America and UK. As an innovative, rapidly growing business, we place an emphasis on out-of-the-box-thinking, entrepreneurial spirit, and time management with ample space for learning, growth, and championing projects. Part of a small team, we also value cross-functional collaboration and communication.

Overview:

Commodity Fragrances is seeking a dynamic and experienced Retail Store Associate to lead the opening of our first retail store in New York City. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for fragrance and retail. The Retail Store Associate will be responsible for overseeing all aspects of store operations, from training and managing staff to driving sales and creating an exceptional customer experience. Additionally, the Retail Store Manager will serve as a brand expert, embodying the essence of Commodity Fragrances and sharing their knowledge with customers and staff.

Responsibilities:

• Leading by example and ensuring efficiency in the training process
• Monitor inventory levels and order new items as needed
• Arrange promotional material and in-store displays
• Undertake financial-planning tasks, including managing the store budget
• Meet and exceed sales goals by driving customer engagement and promoting brand loyalty
• Provide exceptional customer service by assisting customers with product selection, inquiries, and concerns
• Ensure compliance with company policies and procedures, as well as local regulations

Skills and Qualifications:

• Strong communication and interpersonal skills
• Outstanding customer service skills
• Excellent problem-solving capabilities, with the ability to work well under pressure
• Organizational and time management skills
• Powerful leadership skills and an empathetic approach to management, with the ability to make important decisions
• An eye for creativity and the ability to strategize visually appealing store displays

Physical Requirements:

• Must be able to lift over 40lbs

The expected base pay for this position is $26.00 hourly with a schedule of about 30 hours per week, based on a variety of factors including qualifications, experience, and geographic location. We offer a comprehensive benefits package including: medical, dental, and vision insurance, paid time off, and employee perks/discounts.

Commodity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Sales Assistant, Donna Karan Dresses

Location: New York, NY – Midtown Manhattan, Fashion District

Department: Sales

Reports To: Vice President of Sales

About G-III Apparel Group:

G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution, and marketing, enabling us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and deep industry relationships.

Position Summary:

We are seeking a motivated, organized, and outgoing Sales Assistant to support the Donna Karan Dresses sales team. This role plays a key part in supporting showroom operations, managing wholesale accounts, processing orders, and ensuring seamless communication between buyers and internal departments.

The ideal candidate is detail-oriented, comfortable working directly with buyers in a showroom environment, highly organized, and able to multitask effectively in a fast-paced fashion setting.

Key Responsibilities:

• Assist the sales team in the showroom, ensuring a professional and welcoming experience for buyers
• Work directly with buyers during market appointments and showroom visits
• Manage order entry and follow up on all orders to ensure accuracy and timely processing
• Maintain and update templates and selling tools
• Verify vendor orders for accuracy and assist with EDI/order confirmations and shipment tracking
• Manage seasonal order confirmations and provide weekly shipping updates
• Maintain and monitor selling reports for all major accounts
• Update account lists and profiles, maintain the PO log, and manage the wholesale event calendar
• Coordinate planning for NY markets
• Track advertisement and showroom samples and maintain showroom organization
• Collaborate with Logistics to ensure timely shipping and clear client communication

Who You Are:

• Outgoing and confident interacting with buyers in a showroom setting
• Highly organized with strong multitasking and prioritization skills
• Detail-oriented with excellent follow-through
• Strong communicator who collaborates effectively with internal teams and external partners
• Proactive, independent, and a team player
• Passionate about fashion and current industry trends

Qualifications:

• Bachelor’s degree in Merchandising or related field (or equivalent experience)
• 1–2 years of industry experience, preferably in fashion wholesale/sales
• Proficiency in NuOrder, Excel, and PowerPoint
• Strong organizational, communication, and interpersonal skills

Compensation & Benefits:

• Salary range: $28.85 – $31.25 per hour
• Comprehensive benefits including medical, dental, vision, and 401(k)
• PTO and company holidays
• Employee discounts

G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sales Assistant, French Connection

Location: New York, NY – Midtown Manhattan, Fashion District

Department: Sales

Reports To: Director of Sales

About G-III Apparel Group:

G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution, and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry.

Position Summary:

We are seeking a motivated and detail-oriented Sales Assistant to join the French Connection team at G-III. This role supports the sales team in managing wholesale accounts, processing orders, and ensuring smooth communication between clients and internal departments. The ideal candidate is organized, proactive, and passionate about the fashion industry.

Key Responsibilities:

• Assist the sales team with administrative tasks, including updating account lists and profiles, maintaining the PO log, and managing the wholesale event calendar
• Facilitate communication between clients and the account management team for in-store event planning, goal setting, and performance tracking
• Coordinate planning for NY markets
• Maintain and monitor selling reports for all major accounts
• Manage seasonal order confirmations and ensure weekly shipping updates are delivered promptly
• Verify vendor orders for accuracy and assist in order processing, EDI/order confirmation, and shipment tracking
• Manage advertisement and showroom samples, track sample requests, and maintain showroom organization
• Collaborate with the Logistics department to ensure client communication and timely order shipping

Who You Are:

• Organized and detail-oriented with excellent multitasking and prioritization skills
• Strong communicator with the ability to collaborate effectively with internal teams and external clients
• Independent and proactive, yet a team player
• Passionate about fashion and up-to-date with current trends

Qualifications:

• Bachelor’s degree in Merchandising or equivalent
• 1–2 years of industry experience, preferably in fashion wholesale/sales
• Proficiency in Excel
• Strong organizational, communication, and interpersonal skills

What We Offer:

• Competitive salary: $55,000 – $60,000 per year ($26.44 – $28.85 per hour, based on a 40-hour work week)
• Comprehensive benefits including medical, dental, vision, and 401(k)
• PTO and company holidays
• Employee discounts

G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About G-III Apparel Group, Ltd. | ’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports, and more. G-III has fashion licenses under Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris, and Donna Karan brands.