Core Logistics Brokerage Jobs in Usa

Position Overview:

The Logistics Specialist plays a key role in supporting and optimizing end-to-end supply chain operations, including order processing, customer communication, inventory release, and coordination with transportation and third-party logistics providers. This position requires hands-on experience in logistics and operations, with a focus on using technology and process improvements to drive efficiency and accuracy. The role is critical in ensuring the timely and cost-effective movement of goods while maintaining strong relationships with internal teams and external partners. Success in this role requires strong communication skills, a solutions-focused mindset, and proficiency with ERP, MRP, and TMS platforms.

Principle Duties & Responsibilities:

• Order Management & Documentation: Accurately create and manage sales orders and release documents our ERP system (NetSuite), e.g., picking tickets, packing slips. Ensure shipment instructions are clearly communicated to 3PLs, warehouse staff, and carriers, adhering to both internal and customer-specific procedures
• Sales & Customer Support: Collaborate with sales reps, customers, and internal teams to provide timely updates on shipment status, pricing, and product availability. Respond to inquiries and resolve issues with a sense of urgency, empathy, and professionalism. Attend customer meetings as needed
• Logistics Coordination & 3PL Management: Coordinate inbound and outbound shipments of raw materials and finished goods, including refrigerated and dry products. Manage relationships with third-party warehouses and logistics providers to ensure proper handling, storage, and transportation of inventory
• Transportation & Carrier Management: Evaluate and select freight carriers based on cost, service quality, and reliability. Negotiate trucking contracts and spot rates when applicable. Utilize Transportation Management Systems (TMS) for order tracking, KPI monitoring, and operational reporting
• Inventory & Supply Chain Support: Collaborate cross-functionally to ensure timely movement of materials between production sites and warehouses. Monitor and report on shipment documentation, proactively follow up on discrepancies or delays, and work with accounting on freight invoice resolution
• Technology & Systems Usage: Effectively use ERP (NetSuite), MRP, and TMS software to manage logistics workflows. Participate in internal process systems to support continuous improvement and cross-team alignment
• Process Improvement & Optimization: Gain a deep understanding of order entry, customer support, and outbound logistics processes. Identify and implement process improvements through operational optimization, automation, and technology solutions, leveraging experience in logistics, brokerage, and manufacturing
• Other duties as assigned

Qualifications & Skills:

• Bachelor’s degree in Supply Chain, Business, Logistics, or a related field preferred (or equivalent work experience)
• 1–3 years of experience in logistics, supply chain, operations, or a related field, preferably in the food and beverage industry
• Proactive problem-solver with the ability to think critically and respond with urgency
• Familiarity with ERPs, Transportation Management Systems (TMS), and command of business technology (Microsoft Outlook, Excel, proficient in organizing files in OneDrive folders)
• Strong understanding of order fulfillment, inventory management, and transportation coordination
• Experience working with third-party logistics (3PL) providers or warehouse partners
• Excellent communication and customer service skills with the ability to manage internal and external relationships
• Strong organizational skills and attention to detail in a fast-paced environment

YOUR ROLE

Responsible for negotiating with air & ocean carriers (including project and breakbulk) to secure most competitive rate and service as part of overall global ocean core carrier and/or project cargo strategy. Provide rates to internal customers in timely manner. Complete related carrier strategy and tracking projects as required. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Analyze Request for Quote material from internal customers to determine structure for strategy to support business need.
• Develop strategy and negotiate with carriers to secure most competitive rate for specific trade lanes. Present strategy with industry trend background information to upper management and final rate to upper management for approval.
• Prepare and file contracts internally and with FMC, ensure all applicable steps and back up material is in order.
• Utilize internal systems (rate tables, contract management systems, etc.) to retrieve current and benchmark requests for new rates. Complete carriers spend tracking and global carrier strategy projects in a timely manner.
• Serve as Subject Matter Expert in area of responsibility for relevant industry trends including carrier rate actions, general rate increases (GRIs) and fuel, which influence rates. Integrate carrier supply and demand, competitor actions and other capacity related factors into rate decisions.
• Prepare and update carrier profiles and matrix reports in support of global core and/or project carrier strategy and carrier management.
• Work closely as member of Corporate Team with Business Development personnel.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High school diploma or GED; Bachelor’s Degree in Business Administration, Supply Chain or other related discipline or equivalent combination of work experience and education, and/or completion of the LDP Program, preferred. Minimum 3 to 4 years job related experience. Experience in contract preparation and the requirements for FMC filings. Minimum 3 years industry experience in procurement or sourcing of transport, logistics or supply chain management, preferred.
• Skills: Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications. Strong financial analytical skills with experience in performing quantitative statistical analysis, simulation models, and mathematical models. Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers.
• Characteristics: In-depth knowledge of the respective products line and services. Experienced in strategy development of competitive rates for specific trade lanes. Familiar with internal systems (rate tables, contract management systems, etc.) to retrieve current and benchmark requests for new rates. Demonstrated positive, competitive, confident personality with strongly developed persuasive skills and a customer-focused orientation. Demonstrated skill in effective negotiations.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Description

Production and Logistics Planner

1st shift

Columbus, OH

Description

Position Summary:

This assignment will be responsible for, but not limited to, directing the operations area, based on the quality management system, the requirements of the client and Schnellecke Logistics, and with the aim that the operational area complies with the strategic objectives and goals.

Key Responsibilities:

· Execute the values, philosophy, mission, strategy, policies, and standards of the organization to achieve the vision of Schnellecke Logistics.

· Apply the Core Business Technologies and/or central procedures to the area of responsibility, to ensure the use of best practices in Schnellecke Logistics.

· Implement continuous improvement processes in their area, in order to create more solid and efficient procedures.

· Ensures all warehouse personnel comply with standard operating procedures, personnel policies, and workload demands.

· Manage the resources (human, material, and tools) in the operational areas in order to support the requirements of the production plan.

· Direct processes within the business unit in order to meet the goals of operational service level agreements with the client.

· Validate the plans of action of the operation to achieve the quality limits defined in the business unit.

· Operational excellence for the achievement of its strategic indicators determines necessary approaches focused on the theme of tactical initiatives.

· Authorize the expenditure of the area within the allocated budget and policies of the company.

· Communication to Schnellecke Logistics and client management.

· Continuous focus on fostering a safe work environment.

· Practices safe work procedures and follows all safety rules at all times.

· Assist with budget planning as required.

· Miscellaneous tasks as assigned by the Shift Manager.

Requirements

Qualifications

· High School Diploma or equivalent

· Good communication, organizational, and time management skills

· Data entry and computer skills may be required

· Experience in Planning

Work Environment

· Must be able to work in a plant and office environment.

· Must be able to be frequently exposed to moving mechanical parts, electrical equipment, mechanical equipment, and vibration, wet and humid weather conditions.

· Exposure to occasionally loud noise levels.

· The employee is frequently required to stand, walk, and sit for long periods of time.

· Bending and/or reaching may be required.

· Personal Protective Equipment must be worn at all times while on the shop floor to prevent injury to oneself or others.

About Schellecke Logistics:

Schnellecke Logistics is a global logistics service provider specializing in value-added logistics solutions for the automotive and industrial sectors. The company is committed to operational excellence, safety, quality, and continuous improvement while delivering reliable supply chain support to its customers. Schnellecke Group is a globally recognized third-party logistics provider with over 80 years of experience delivering innovative supply chain solutions. Founded in Wolfsburg, Germany, and still family-owned and operated by the third generation, Schnellecke combines strong local roots with a global presence. Today, we operate more than 70 facilities worldwide with over 2,000,000 square meters of logistics space supporting customers across the automotive and industrial sectors.

At Schnellecke, we are committed to building strong teams, investing in employee development, and creating an environment where individuals can grow their careers while contributing to meaningful work across the global supply chain.

EEOC Statement: Schnellecke Logistics is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable laws.

Company Description

Bedrock Logistics LLC, founded in 2003, originated as a solution to manage the extensive transportation needs of Pavestone Company. In 2012, Bedrock transitioned into an independent, debt-free 3rd Party Logistics Provider. Today, Bedrock Logistics operates with a team of over 100 professionals and utilizes a state-of-the-art Transportation Management System to connect with a vast network of over 45,000 carriers. The company offers a range of services, including LTL, truckload, freight forwarding, and international shipping, delivering premium value to its customers across North America. For more information, visit our website at Description

This is an on-site full-time role for a Logistics Coordinator at Bedrock Logistics LLC, based in Dallas, TX. The Logistics Coordinator will manage day-to-day logistics operations, including coordinating shipments, optimizing supply chain processes, and ensuring smooth inventory management. This role involves working directly with customers and carriers to provide excellent service, analyzing transportation data to identify efficiencies, and maintaining effective communication with internal and external stakeholders.

Qualifications

• Strong analytical skills to assess logistics metrics, optimize processes, and ensure efficient operations
• Excellent communication and customer service skills to interact with clients, carriers, and team members effectively
• Knowledge of inventory management practices to monitor and manage stock levels efficiently
• Experience in supply chain management to coordinate shipping and ensure seamless transportation services
• Proficiency in using logistics software and tools; familiarity with a Transportation Management System is a plus
• Ability to work in a fast-paced, team-oriented environment with strong organizational and time management abilities
• Previous experience in logistics, transportation, or a related field is preferred
• Bachelor’s degree in Supply Chain Management, Business Administration, or a related discipline is a plus, but not required

We Have:

• A support system of experienced peers and management to help you along the way.
• A full back office to help make your life easier.
• No restrictions on sales regions, commodities or equipment.
• Training and ongoing career development to make sure you never stop growing.
• PTO
• Health, dental and vision coverage.
• A 401k.
• COMPETITIVE BASE SALARY + COMMISSION

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.

Our operation is based in Charlotte, NC and supports Daimler Truck North America. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support.

Shifts Available:

1st shift: Monday - Friday from 6:00am - 2:30pm

Key Responsibilities:

• Promote a positive, service‑focused culture aligned with company values.
• Conduct routine inventory audits of containers and racking systems to ensure system accuracy.
• Adjust shipment schedules to optimize container flow and minimize dwell time.
• Create shipping documentation and process transactions in internal systems.
• Maintain outbound shipment schedules and coordinate with external carriers.
• Troubleshoot transportation, pickup and delivery issues to prevent service disruptions.
• Partner with suppliers to align logistics activities with production requirements.
• Provide supplier training on company systems and packaging program guidelines.
• Support daily warehouse operations, ensuring accuracy and efficiency across all processes.
• Communicate with internal teams and external partners to resolve issues quickly.
• Identify opportunities to improve workflows, accuracy and overall service levels.

The ideal candidate should possess the following:

• High school diploma required; college education preferred.
• 2–5 years of experience in data entry, logistics support or inventory/record management.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Clear and professional written and verbal communication skills.
• Strong attention to detail and the ability to multitask in a fast‑paced environment.
• A customer‑focused mindset, positive attitude and strong work ethic.
• Team‑oriented approach with the ability to build solid working relationships.

The Agramont Group of companies is seeking a detail-oriented and proactive Logistics Operations Coordinator to join our operations team in San Diego, CA.

The specific hiring entity will be confirmed at the time of offer.

Key Responsibilities:

• Coordinate inbound and outbound logistics operations, including scheduling and dispatch.
• Resolve transportation, customer service, and import/export-related issues.
• Collaborate with internal departments to streamline logistics processes.
• Maintain accurate records, reports, and performance metrics.
• Supervise or support logistics specialists, planners, or schedulers.
• Monitor and manage quality, safety, and efficiency standards.

Required Skills and Qualifications:

• Bachelor’s degree in business, Supply Chain Management, or a related field.
• Experience in logistics, transportation, or similar industry.
• Bilingual in English and Spanish (Preferred).
• Strong written and verbal communication skills.
• Excellent problem-solving and critical thinking abilities.
• Proven ability to manage time and handle multiple tasks.
• Sound judgment and decision-making under pressure.

Work Schedule:

Monday-Friday: 6:00 am- 2:00 pm (On-Site)

Saturdays: 6:00 am-11:00 am (Remote)

Pay Range: $46,800 - $62,400 / yr

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Join a growing logistics team offering great benefits, career growth, and a supportive work environment.

YOUR ROLE

The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA’s ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives.

WHAT ARE YOU GOING TO DO?

• Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations.
• Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships.
• Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues.
• Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines.
• Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth.
• Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking.
• Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability.
• Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up.
• Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Bachelor’s Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master’s Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.)
• Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations.
• Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities.

Skills & Characteristics

• Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites.
• Proficiency in Microsoft Office, internet-based tools, and job-specific software applications.
• Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics.
• Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies.
• In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings.
• Excellent planning, time management, collaboration, decision-making, and organizational skills.
• Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Midwest Logistics Systems Dedicated nighttime truck driver

Average pay: $1,050-$1,250 weekly

Home time: Daily

Experience: 6 months or greater CDL experience

• 
  
• Have a predictable daily home time work schedule.
  
• Drive the same out-and-back dedicated route and work with the same customers every day.
  
• Haul automotive parts in dry van trailers with newer trucks.
  
• Haul no-touch, mostly drop-and-hook freight.
  
• Work with onsite leaders and dispatch.
  

• 
  
• Route and detention pay.
  
• Safety and performance bonuses of up to $600 per quarter.
  
• Longevity bonus of up to $750 per quarter.
  
• Weekly paychecks.
  

• Valid Class A Commercial Driver’s License (CDL).
• Drivers on this account are required to drive at night.
• Minimum 6 months of Class A driving experience.

• Medical, dental and vision insurance.
• Disability and life insurance.
• 401(k) savings plan with company match.
• Ten paid holidays and paid time off.
• Company-provided uniforms.
• Opportunity to work with a dedicated, professional team that is committed to your safety and success.

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

A wholly owned subsidiary of Schneider, Midwest Logistics Systems, Ltd. (MLS) is operated separately from Schneider with its own operating procedures, qualification requirements, training program, pay packages and benefits. If you have any questions about becoming an MLS driver, please contact an MLS recruiter at 8

Compensation details: 1050-1250

PI77730632b09d-3631

Title: Head of Brokerage Operations

Location: On-site or Hybrid (Asheville, NC)

Reports to: CEO

Type: Full-Time, Salaried

Compensation: $105,000 - $130,000 base + performance bonus

This is an immediate hire. We are actively interviewing and will move quickly for the right candidate.

About Serve Freight

Serve Freight is a growing freight brokerage specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform, with a freight brokerage that runs like a machine. We need someone who can help operate the machine, own its performance, and ensure every team member knows exactly how to run their part of it.

The Role

As the Head of Brokerage Operations, you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every function in the company.

Your primary job is building the internal engine that makes everything work seamlessly: SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across sales, carrier sales, and operations support teams.

This role is for an operator who doesn’t just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on speed-to-quote, and coaching a team member on performance standards all in the same afternoon.

Role and Responsibilities

• Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage.
• Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing quality.
• Build and maintain training and development materials for all sales and operations staff, ensuring every team member has clear guidance, knows the standard, and can execute independently.
• Interface with and provide hands-on operational leadership to the sales, carrier sales and operations support team, setting expectations, running quality control, and driving continuous improvement.
• Own internal KPIs and outcomes, proactively surfacing issues and executing fixes before they become customer and/or carrier facing problems.
• Leverage and optimize tools and systems, to include but not limited to Turvo, Hubspot, Miro, Notion, Loom and Highway, to improve process efficiency, data accuracy, and team workflows.
• Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth.
• Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows.

What You Will Do

First 30 Days

• Shadow every role (AM, AE, carrier sales, track/trace, admin). Document strengths, gaps, and bottlenecks for each function.
• Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact.
• Monitor baseline operational KPIs such as time-to-quote, quote-to-book, on-time-delivery and gross margin.
• Begin building relationships with the sales, carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps.
• Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities.
• Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming hires.
• Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making.

Days 31-90

• Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all sales, carrier sales, and operations support staff.
• Complete an end-to-end company-wide process flow map focusing on speed to cash. Identify every handoff, bottleneck, and failure point.
• Run the first monthly performance reviews using real data and the KPI framework.
• Design and document a structured onboarding program for all future operations and carrier sales hires.
• Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales.
• Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs.
• Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Reporting and operational analysis owned by you.
• Audit the current Turvo TMS setup: identify configuration gaps, unused features, and integration opportunities that support the SOP and automation rollout.
• Transition into direct operational leadership of the overseas team, with clear expectations, regular check-ins, and quality control cadence in place.

Days 91-180

• All core SOPs complete (~20+). Loom library and training materials built. Process flow maps finalized and published.
• Deploy 2-3 automations that eliminate manual work and reduce error rates.
• Launch incentive programs tied to operational KPIs.
• CEO removed from weekly operational meetings. Cadence runs independently under your leadership.
• Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning.
• Begin scoping operational playbooks for future division expansions.
• Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff.
• Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols.

What You Bring

Required

• 3-7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery.
• Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them.
• Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue metrics and able to surface what matters.
• Experience with TMS platforms (Turvo preferred) and CRM tools (HubSpot preferred).
• Proficiency with DAT, Highway, and standard freight coverage and compliance tools.
• Proficiency with Notion, Loom, Miro, Google Workspace, and basic spreadsheet modeling.
• Self-directed. You create your own task list, identify what needs fixing, and go fix it without waiting for direction.
• Comfortable with accountability. You will coach, confront, and hold people across the organization to the standards you help build.
• Experience building or leading training and onboarding programs.

Preferred

• Experience building operational dashboards or recurring performance reports.
• Background in process automation (Zapier, Make, or TMS-native tools).
• Experience in a high-growth or founder-led environment, wearing multiple hats.
• Exposure to project logistics, over-dimensional/overweight freight, or specialized/high-stakes shipments.
• Familiarity with carrier vetting and sourcing workflows, and compliance documentation (insurance, authority, safety scores).
• Experience managing or providing operational leadership to remote teams.

Job Title: Customs Brokerage Compliance Specialist – Post Entry

Job Location: Port Huron, Michigan

We have an exciting opportunity for a Customs Brokerage Compliance Specialist based in Port Huron, MI.

Key Responsibilities:

• Provide senior-level service and support in your area of responsibility.
• Perform standard and specialized aspects of customs brokerage functions.
• Work independently and monitor communication sources for escalations (e.g., Outlook group mailbox, phone calls).
• Maintain data tables related to statistical and production reporting.
• Expedite critical updates, ensuring constant communication with internal customers.
• Build and maintain relationships between departments and stations/CAE.
• Conduct moderate research (Alliance, Logis & EDM) for work finalization.
• Deliver exceptional customer care to exceed expectations.
• Adapt to changing requirements per Import Manual and SOP guidelines.
• Recommend efficiency improvements and cost-saving solutions.
• Record and track updates to customer records, including Alliance Tracing Dates and Shipment Note Updates.
• Assemble documents for submission to CBP at the correct port.
• Complete and mail billing/credit memos.
• Develop arguments for post-entry submissions and interpret ABI queries.
• Approve moving funds to the US Customs refund account.
• Identify and resolve discrepancies with Alliance Accounting.
• Close Post Entry and Technical Services activities on files.
• Perform other assigned tasks.

Skills and Qualifications:

• Maintain positive and professional customer relationships.
• Communicate status updates and resolve issues per policy.
• Proficient in Microsoft Excel for advanced calculations, data organization, and analysis.
• Use Microsoft Outlook for email management and scheduling.
• Create presentations using Microsoft PowerPoint.
• Produce and edit documents in Microsoft Word.
• Navigate and upload documents in Microsoft iShares.
• Efficiently handle ABI functions, including data updates and shipment tracing.
• Load, view, and index documents in imaging systems.
• Update profiles and navigate the intranet.
• High school diploma or GED required; technical certification or associate degree may be needed in some areas (CCS required).
• 2-4 years of relevant experience preferred.

Impact:

• Significant impact on department performance.
• Errors may result in loss of customer business or material.

Problem Complexity:

• Apply advanced skills to resolve complex problems independently.
• Modify processes as needed and take corrective action to prevent future issues.

Autonomy:

• Work under limited supervision, using independent judgment to achieve desired outcomes.
• Interpret procedures and policies to determine the best course of action.
• Internal interactions typically involve department-wide communication; external interactions follow standard policies.

People Management:

• May provide guidance, training, and technical assistance to lower-level personnel.

Knowledge:

• Thorough understanding of department procedures, Import Manual policies, customer-specific instructions, and regulations (CBP, HTSUS).
• Familiarity with Alliance, Post Entry, Technical Services, and accounting processes.

Pay Range: $21.23 - $28.31/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

#LI-RL2

For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to service our customers makes our resilience possible.

Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.

If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below!

CUSTOMS ENTRY WRITER

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs all functions required by the brokerage department to service the client including but not limited to troubleshooting and problem-solving.
• Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing
• Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA's
• Enters all required data accurately into Hellmann's brokerage system to complete the entry and achieve full release with CBP and PGA.
• Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer.

SKILLS AND EXPERIENCES

• Associate Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
• High School Diploma or GED
• One to three years of previous experience in freight forwarding industry

What's In It for You:

Become part of the Hellmann family, for we yearn and strive for a better world where humankind takes care of the environment, quality of life is improved, and social equity is reality.

Premium benefits package:

• Health, Dental, Vision, Wellness Program
• PTO/Sick Pay
• 401(k) with employer match
• Additional Voluntary Benefits
• Accident, Critical Illness Insurance, Flexible Spending Accounts (FSA), etc.
• Learning and development for career growth opportunities

Employer Sponsored:

• Short-Term & Long-Term Disability
• Basic Life and AD&D
• Employee Assistance Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We are an Affirmative Action/EEOC employer.

#Hellmannjobs2026

Summary

Responsible for coordinating customer orders, transportation services, inventory reporting, and carrier performance while ensuring high service levels, accurate documentation, and smooth daily logistics operations.

Main Responsibilities

Safety

• Maintain transportation service agreements and carrier documentation

• Track and verify carrier insurance certificates

Quality

• Support company quality control and assurance requirements

• Document and report all service or delivery issues

• Maintain detailed and accurate records

Performance & Operations

• Track carrier safety, quality, and performance metrics

• Process customer orders and schedule order preparation

• Arrange domestic transportation from warehouses to customer locations

• Support customer pickup coordination when required

• Communicate with customers and vendors to ensure on-time delivery and pickup

• Review transportation rates and escalate exceptions outside standard ranges

• Respond to urgent transportation or delivery issues as needed

• Maintain accurate inventory and demand records

• Maintain customer records to support continuous service improvement

• Follow order entry and invoicing procedures from receipt through billing

• Prepare weekly and monthly operational reports

• Participate in ongoing professional development annually

Culture & Working Style

• Courteous and professional communication

• Willingness to assist others and ask for help when needed

• Continuous improvement mindset

• Comfortable working cross-functionally

Education & Experience

• 5+ years of experience in logistics or transportation

• Background in customer order processing, routing, inventory management, or 3PL/brokerage environments

• Experience coordinating domestic transportation preferred

• Experience with bulk or industrial materials is a plus

Knowledge & Skills

• SAP proficiency required within first 6 months

• Strong Excel, Word, and Outlook skills

• Comfortable in a paperless, system-driven environment

• Strong analytical and reporting skills

About the Company

Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Hilton and Accor—as well as celebrity brands like Love01 (John Legend), Loved01 (Chrissy Teigen), and Wade (Dwyane Wade) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.

About the Role

We're looking for a motivated, detail-oriented Junior Logistics & Operations Coordinator to support our growing logistics and warehouse operations. This role is ideal for someone early in their career who is eager to learn how products move from purchase order to warehouse to customer—and who wants hands-on exposure across logistics, operations, purchasing, and marketing.

You'll play a key role in supporting bed and bedding logistics, coordinating warehouse activities, managing data and documentation, and collaborating with multiple teams across the business. This is a fast-paced, high-visibility role with real opportunity to grow into more senior logistics or operations positions.

This role is positioned as execution-first, learning-rich.Cross-functional exposure is a feature, not scope creep. You'll have clear accountability with room to grow into logistics, operations, or supply chain management as you develop your skills and demonstrate ownership.

Responsibilities

Logistics & Data Support

• Enter and maintain shipment, order, and inventory data in internal systems with high accuracy
• Assist with tracking inbound and outbound shipments and delivery timelines across multiple carriers
• Support documentation for domestic and international shipments
• Help monitor logistics issues and escalate delays or discrepancies as needed
• Maintain organized records related to shipping, receiving, and inventory operations

Warehouse & Operations Coordination

• Assist in setting up projects for picking, packing, and shipping within the warehouse
• Coordinate with warehouse staff to ensure orders are prepared accurately and on time
• Support basic scheduling for inbound and outbound shipments
• Help maintain organized records related to warehouse operations and logistics workflows
• Ensure smooth daily execution of warehouse and fulfillment operations

Cross-Functional Collaboration

• Work closely with the purchasing team to support inbound product flow and inventory needs
• Collaborate with warehouse and operations teams to ensure smooth daily execution
• Partner with the marketing and creative team on product launches, samples, and timelines
• Communicate clearly across teams to keep projects moving forward
• Support coordination between operations, logistics, purchasing, and brand teams

Process & Improvement Support

• Help document processes and identify opportunities to improve efficiency
• Support reporting related to logistics, inventory, and operations performance
• Take on special projects that expose you to different parts of the business
• Contribute ideas for streamlining workflows and reducing manual work
• Learn and adapt to new tools and systems as the business scales

Qualifications

Core Qualifications

• Recent graduate or early-career professional (0–2 years experience)
• Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field (or equivalent experience)
• Highly organized, detail-oriented, and comfortable working with data
• Comfortable with basic data entry and working in spreadsheets (Excel/Google Sheets)
• Strong attention to detail and follow-through

Personal Qualities

• Quick learner who enjoys juggling multiple priorities and adapts quickly to new systems
• Strong communicator who's comfortable working with different teams and levels of the organization
• Curious and proactive—excited to take ownership rather than wait for instructions
• Execution-focused with ability to manage multiple tasks and deadlines simultaneously
• Willingness to work in a hands-on, operational environment

Bonus Qualifications

• Internship or coursework related to supply chain, logistics, or operations
• Exposure to warehouse, fulfillment, or inventory systems
• Interest in learning about international shipping and freight logistics
• Spanish/English bilingual (highly valued for coordinating with warehouse teams and operations partners)
• Experience with project management or collaboration tools

Pay Range and Compensation Package

Compensation Range: $50,000 - $65,000 (based on experience, systems comfort, and ownership demonstrated)

Equal Opportunity Statement

Note: Most operations team members are Spanish-speaking, creating an inclusive and diverse operational environment. Bilingual candidates are strongly encouraged to apply.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a Logistics Sustainability Intern based in Bedford, NH.

Why Join the Lactalis Internship Program?

Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success.

In this program, you will:

• Explore different areas of our business.
• Build your resume and expand your professional network.
• Learn directly from industry professionals.
• Work in a collaborative and innovative environment where your ideas matter.
• Help shape the future of our beloved brands.
• Enjoy free yogurt (of course!).

This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future.

The Role: Make an Impact

The Logistics Sustainability Intern will identify and assess opportunities to decarbonize logistics, creating a roadmap that enables significant decarbonization of logistics by 2030. The role will include technology readiness assessment, cost-benefit analysis, and market analysis. Additionally, the Logistics Sustainability Intern will collaborate with key members from both the Sustainability and Logistics team to align duties with the company's goals and values. The Logistics Sustainability Intern will report to the Sustainability Manager.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Assess techno-economic feasibility of available emission-reduction technologies (EV, rail, etc.).
• Analyze our logistics network and identify which routes/lanes are the most readily decarbonized.
• Recommend an action plan that would enable significant decarbonization of Lactalis USA logistics by 2030.
• Document available/applicable grants and incentives that can be leveraged for this work in areas where Lactalis USA operates (local, state, federal level).
• Evaluate available resources, conferences, organizations, and working groups for relevance to our needs.
• Report on the state of logistics decarbonization in the US and prepare a benchmarking inventory against key competitors in the Consumer Package Goods (CPG) space in the US.

WORK CONDITIONS

• Occasional travel may be required,

We are the world's #1 gummi candy manufacturer. It's a great time to join our growing organization and help spread "Childlike Happiness" (one of our core values) to consumers across the United States. Are you HARIBO?

The Transportation Logistics Analyst is responsible for analyzing and optimizing our transportation process, working with 3PL carriers to get our product to retailers across the United States. Focusing on outbound shipments, the Transportation Logistics Analyst will trace, track, and record OTR-Over The Road shipments while focusing on ways to optimize the transportation process, create efficiencies, and reduce costs. Additional responsibilities include daily and weekly calls with 3PL carriers, create shipments through EDI/Electronic Data Interchange and SAP, analyze data, and run outbound transportation related reports.

Located on-site at the HARIBO of America corporate headquarters in Rosemont, Illinois, the Transportation Logistics Analyst will have a Bachelor's Degree and at least three years of experience working in logistics, transportation carrier/freight industry or related logistics roles. Additionally, will possess advanced Excel skills.

Responsibilities

• Focus on outbound (OB) transportation with 3PL, OTR-Over The Road carriers
• Track orders and shipments
• Create shipments and transfers, review orders, review shipments, upload data in our EDI and SAP systems and review for errors
• Attend daily and weekly calls with 3PL carriers
• Run reports, analyze data, make recommendations to improve efficiency and reduce costs
• Utilize Excel for reporting and analysis

Qualifications:

• Bachelor's Degree
• 3+ years of related experience in logistics, transportation carrier/freight industry, or related role
• Prior experience utilizing an ERP system for logistics/supply chain purposes
• Demonstrated strong Excel skills

Preferred Qualifications:

• Experience working with, or for, 3PL transporation carrier providers
• Experience using a TMS - Transportation Management System
• SAP experience
• Prior experience utilizing EDI / Electronic Data Interface within the logistics/supply chain industry
• Experience with load planning in the transportation industry
• Advanced working knowledge of Excel including: data entry, pivot tables, sorting, filtering, graphing, and formulas (SUM, SUMIF, COUNT, COUNTIF, PRODUCT, VLOOKUP, INDEX, MATCH, etc)
• Prior experience in the CPG / consumer packaged goods industry

Skills:

• Advanced Excel skills
• Demonstrated strong communication skills, both written and verbal
• Demonstrated ability to use critical thinking and solve problems
• Strong analytical skills, attention to detail, highly organized

Compensation and Benefits

Target Hiring Pay Range: $70,000 - $85,000 annually

This pay range represents the min/max target annual base salary range HARIBO of America, Inc. may pay for this position at the time of this posting. Please note, a candidate's offered annual salary will be determined by a variety of factors, including but not limited to, the candidate's relevant education, experience, qualifications, skills, internal equity, and the geographical location of the role. In addition to the base salary, HARIBO of America, Inc. offers a comprehensive benefits package to support the well-being of our associates and their families. HARIBO of America, Inc. is committed to fair and equitable pay practices and complies with all applicable federal, state, and local laws regarding pay transparency.

HARIBO of America, Inc. is an Equal Employment Opportunity Employer and maintains a Drug-Free Workplace. Employment at HARIBO of America, Inc. is subject to post offer, pre-employment drug testing. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, including protected veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. HARIBO also prohibits harassment of applicants or employees based on any of these protected categories. It is also HARIBO's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

HARIBO is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please contact the location for which you are applying and ask to speak with the human resources representative or email .

Warehouse Operations & Logistics Manager : Location: Joliet, IL

We’re looking for a high-ownership, entrepreneurial Warehouse Operations & Logistics Manager to run day-to-day warehouse and logistics operations for a growing company. This is not a desk job and not a corporate “middle manager” role.

You will own execution — people, process, inventory, and transportation — with clear KPIs, real authority to improve systems, and direct impact on profitability and customer satisfaction.

This role starts hands-on and execution-focused, and evolves as processes tighten and the operation matures — allowing more time for planning, analysis, optimization, and strategic cost control.

If you thrive wearing multiple hats, building structure, and treating operations like a business within a business, this role is for you.

What You’ll Own (Your Scorecard):

You are accountable for performance across these core KPIs:

• On-time, in-full (OTIF) shipping
• Inventory accuracy & cycle count variance
• Labor productivity & overtime control
• Freight and transportation cost per order / per pound
• Transportation cost variance vs. expected / quoted
• Safety, cleanliness, and SOP compliance
• Order accuracy & quality errors

You will have the authority — and expectation — to improve these metrics.

The Role (How You’ll Spend Your Time):

This is a hands-on leadership role with increasing strategic responsibility over time.

• You will spend significant time on the warehouse floor early on:
• Leading by example
• Coaching associates and supervisors
• Removing bottlenecks
• Enforcing SOPs and safety standards
• Establishing consistent execution and accountability
• As processes, training, and KPIs stabilize, your focus will increasingly shift to:
• Planning and optimization
• Data analysis and reporting
• Transportation strategy and cost control
• Continuous improvement initiatives

You are expected to flex your time based on what the operation needs, not a fixed schedule.

Key Responsibilities:

People & Leadership

• Lead, train, and hold warehouse associates accountable to clear standards
• Run daily huddles to align on priorities, volume, and performance targets
• Build a culture of ownership, safety, and continuous improvement
• Ensure labor compliance (breaks, lunches, scheduling)
• Identify skill gaps and implement training programs that reduce dependency on constant supervision

Warehouse Operations

• Oversee all warehouse functions: receiving, put-away, inventory control, picking, packing, and shipping
• Ensure accurate, on-time order fulfillment
• Perform and manage cycle counts; maintain high WMS accuracy
• Conduct regular quality audits on inbound and outbound orders
• Maintain a clean, organized, and safe facility aligned with SOPs

Transportation, Logistics & Cost Control

• Own inbound and outbound transportation strategy, including domestic and ocean freight
• Manage carrier relationships across parcel, LTL, FTL, and ocean transportation
• Understand and manage all transportation-related costs and accessorials, including:
• Fuel surcharges
• Detention, demurrage, and port fees
• Accessorial charges and pass-through costs
• Create and maintain auditing processes to ensure freight invoices match contracted rates, quotes, and expected costs
• Bid out freight, select carriers, and negotiate cost-effective and reliable rates
• Create ASNs, loads, and BOLs; ensure compliance with customer routing and documentation requirements
• Actively identify transportation cost savings and eliminate billing variances
• Partner with purchasing and sales to align inventory flow, inbound timing, and outbound commitments

Continuous Improvement & Analysis

• Identify inefficiencies and implement process improvements across warehouse and transportation
• Improve SOPs, layouts, workflows, and carrier performance
• Track KPIs, analyze trends, and report results transparently
• Build repeatable systems that reduce errors, cost leakage, and manual effort
• Treat the operation like a business within the business

Who Thrives in This Role

• You like owning outcomes, not just tasks
• You’re comfortable making decisions and being accountable for results
• You enjoy building structure where it doesn’t fully exist yet
• You think in terms of cost, efficiency, and scalability
• You prefer a smaller, agile environment over heavy bureaucracy
• You can shift between the floor and analysis without losing effectiveness

Qualifications

• 3+ years of warehouse and/or logistics leadership experience
• Strong understanding of inventory control, WMS, and fulfillment operations
• Solid working knowledge of transportation, including ocean freight and associated fees
• Experience managing carriers, freight spend, and invoice auditing
• Comfortable working hands-on in a fast-paced, deadline-driven environment
• Strong communication, organization, and problem-solving skills
• Proficiency with WMS systems (Katana preferred) and Microsoft Office
• Bachelor’s degree preferred; equivalent experience considered
• Forklift / reach truck certification preferred or ability to obtain

Compensation & Growth

• Base salary: $90,000–$110,000, depending on experience
• Performance bonus up to 10% of base, tied to:
• OTIF shipping
• Inventory accuracy
• Labor efficiency & overtime control
• Transportation and freight cost reduction
• Invoice accuracy and variance elimination
• Health and wellness benefits
• Paid time off
• Real opportunity to grow responsibility, scope, and influence as the company scales

Why This Role Is Different

• Clear KPIs and real ownership — not micromanagement
• Authority to improve processes and build systems
• Direct impact on transportation costs, service levels, and profitability
• Leadership visibility and a genuine growth runway
• A chance to build, optimize, and scale, not just maintain

If you’re looking for a role where you can take ownership, wear multiple hats, and run warehouse and logistics operations like a business — we want to hear from you!

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology aptitude with warehouse management systems, ERP platforms, or similar operational software (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.

Description

Provide technical and professional leadership to the Engineering and/or Maintenance department and advise operations inclusive of directing, scheduling/controlling all related activities to achieve an integrated operations business plan. Responsible for the budgeting and execution of maintenance, utilities, and minor capital. Ensure maintainability and reliability of automation systems, equipment, buildings and facilities to achieve a high level of asset preservation at a reduced operating cost. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Drive the Maintenance Excellence process by leading an effective predictive/preventative maintenance (PPM) program through work order procedures, parts inventory, training, scheduling, efficiency improvements, and compliance programs
• Operate, maintain, and repair all aspects of the automation system
• Pinpoint electrical, mechanical and PLC (programmable logic controller) fault; analyze and institute recovery
• Manage the emergency response to automation downtime
• Develop, implement and control the department's budgets
• Lead people processes in department by guiding, coaching and developing direct reports
• Recommend equipment modifications or replacement to improve safety, quality or throughput
• Perform analysis to determine root cause for the most critical and repetitive failures
• Create and maintain the appropriate engineering records including equipment records and manuals, drawings and diagrams, inspection reports and legal records as required by the appropriate agencies
• Work closely with outside agencies such as OSHA, EPA, FDA, etc., to ensure compliance with current regulations
• Manage all outside contractors and third-party contractors performing any automation maintenance or facility work
• Lead the development and implementation of the 3-Year Minor Capital Plan inclusive of due diligence for project feasibility, preparing capital requests, creating contracts, effective project management and achieving the project deliverables
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Requirements

• Associate degree related field or equivalent work experience
• Any project management experience
• 4+ years of advanced knowledge/experience of electrical systems
• 1 year of experience in programmable logic circuits (PLC) troubleshooting & repair
• 1 year of experience in Manufacturing processes & plants
• 1 year of experience in Automation operation & maintenance
• Ammonia Refrigeration experience
• 2+ years of experience in a leadership role in a maintenance organization
• 5+ years of maintenance experience in an industrial, manufacturing or logistics setting
• Proficient in Microsoft Office
• Excellent oral/written communication skills
• Excellent organization, communication and leadership skills

Desired Experience

• Bachelor's Degree
• Any experience with automated conveyor preventative maintenance & material handling equipment
• Any experience working with automated material handling systems
• Any proactive maintenance experience
• Any experience as a maintenance manager at major facility
• Strong analytical and problem-solving skills

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!

Position Summary

The Senior Marketplace Logistics Manager will play a key role in building and managing relationships with third-party logistics providers (3PLs) and vendors that utilize SHEIN’s platform to deliver products and provide total logistics solution to merchant. This individual will work closely with internal teams, such as business development, merchant management, and product management, to optimize logistics processes and improve overall fulfillment performance. The ideal candidate will possess strong experience in logistics vendor management, data-driven operations, and marketplace or e-commerce logistics solutions.

Job Responsibilities

Logistics Partner Management

• Build, manage, and develop relationships with 3PLs that utilize SHEIN’s vendor services to support marketplace operations.
• Conduct regular performance reviews with logistics partners, evaluating service quality, cost-effectiveness, and on-time deliveries.
• Provide guidance and education to logistics partners and 3PLs on U.S. transportation compliance standards and regulations.

Fulfillment Solution Development

• Partner with the seller business development team to identify and implement efficient logistics solutions tailored for marketplace operations.
• Optimize logistics and shipping models to minimize fulfillment costs for merchants while ensuring service quality and timeliness.

Performance Optimization and Issue Management

• Collaborate with the business development team to identify and resolve logistics performance challenges, such as delays and quality issues.
• Develop and execute improvement strategies to enhance fulfillment performance and improve the customer experience.

Monitoring and Analytics

• Work closely with the data team to develop logistics monitoring systems, dashboards, and performance scorecards for tracking partner and platform-level efficiency.
• Conduct regular business and performance reviews with logistics vendors, leveraging data insights to identify opportunities for improvement.

Creating Merchant Fulfillment Standards

• Work collaboratively with the Merchant Management and Governance teams to establish clear and standardized fulfillment and delivery criteria for all merchants and vendors.
• Mitigate risks related to pickup and transportation by establishing and enforcing operational protocols and clearly defined expectations for logistics vendors and merchants.

System Optimization (TMS)

• Partner with the Transport Management System (TMS) Product Manager team to continuously enhance and adapt TMS capabilities to meet the evolving logistics needs of the marketplace.
• Ensure the system effectively supports order allocation, seamless information flow, and transparency in logistics data across the platform.

Job Requirements

• A Bachelor’s degree or higher in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees are a plus.
• 8+ years of proven experience in logistics vendor management, logistics operations, or logistics procurement. Prior experience in developing and managing marketplace or e-commerce logistics solutions is highly preferred.
• Demonstrated expertise in analyzing logistics data and implementing data-driven strategies to optimize supply chain performance.
• Exceptional analytical and problem-solving skills with a strong ability to interpret complex data and turn insights into impactful, actionable outcomes.
• Outstanding stakeholder management skills, with a proven ability to collaborate effectively across cross-functional teams and build strong partnerships with vendors and internal teams.
• Familiarity and hands-on experience with Transport Management Systems (TMS) or other logistics data systems is highly desirable.
• Fluency in English is required; proficiency in Chinese is preferred and will be considered an advantage for the role.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

Pay range: $130,000 min - $185,000 annually, plus bonus

SHEIN is an equal opportunity employer committed to a diverse workplace environment.