Consignment Example Business Jobs in Usa

Now Hiring! Director of Business Operations.

Job type: Exempt/Full-Time.

Salary: $125k-$165k.

Location: Miami, FL, with travel required up to 50%.

Who Are We? Rocket Youth

Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A, and De Novo expansion, accounting, finance, HR, capital, and more.

Summary:

As Director, Business Operations, you will own the performance of a portfolio of recreational businesses, initially focused on gymnastics and swimming schools, with the opportunity to expand into other divisions based on your performance.

You will not manage daily operations at the individual locations. You will set direction, diagnose issues, drive execution through local leaders, and be accountable for results.

You will have authority to make changes, but that authority should be used with judgment, because many of our local operators are founders and partners in their respective businesses – a core tenet of our partnership model.

What’s in it for you?

• Competitive salary.
• Remote may be considered.
• 401(k).
• Health, dental, and vision insurance.
• Life and disability insurance.
• Employee discounts.
• PTO and more.

What You’ll Do:

Portfolio Oversight

• Manage an initial portfolio of ~5 businesses, scaling to 10–15 in steady state.
• Oversee a mix of single- and multi-location operators with varying systems and maturity levels.

Own Business Performance

• Hold full P&L responsibility across your portfolio.
• Set strategic priorities and roadmap (locally and portfolio-wide).
• Identify underperformance and business risks early and take corrective action.
• Run monthly operating reviews with partners and the executive team.

Grow Enrollment & Revenue

• Increase enrollment volume without compromising safety or customer experience.
• Improve class utilization and schedule efficiency.
• Own pricing and promotional strategy.
• Introduce new programs, formats, and SKUs as appropriate.
• Lead new location launches from planning through post-opening performance.
• Partner weekly with marketing to ensure effective execution.

Improve Lead Conversion

• Increase speed-to-lead and follow-up discipline.
• Improve lead → trial → enrollment conversion.
• Strengthen local sales processes and accountability.
• Ensure marketing demand converts into enrollments.

Reduce Churn & Increase Lifetime Value

• Identify root causes of customer attrition.
• Improve onboarding and early engagement.
• Implement retention and “save” strategies.
• Reactivate churned customers.
• Cross-sell additional programs.

Labor & Organizational Effectiveness

• Redesign org structures when needed.
• Clarify roles across coaches, admin, and leadership.
• Align staffing with schedules and enrollment demand.
• Improve labor productivity without compromising culture or safety.
• Hire, replace, or upgrade local leadership when necessary.

Lead Turnarounds

• Diagnose root causes of underperformance (leadership, pricing, funnel, labor, etc.).
• Develop and execute turnaround plans.
• Drive execution through local leaders.
• Step in decisively when needed, without assuming daily operations.

Integration, Safety & Corporate Interface

• Support M&A integration of newly acquired businesses.
• Implement HQ systems and processes across portfolio (e.g., UKG, Ramp, GHL).
• Enforce safety standards and compliance.
• Serve as primary liaison between operators and HQ.
• Manage vendor, landlord, and CMS provider relationships.
• Standardize and improve CMS usage.

Performance Metrics

• Enrollment Growth.
• Revenue Growth.
• EBITDA Growth.
• Lead Conversion.
• Retention & Churn.
• Reactivation.
• Class Utilization & Schedule Efficiency.
• Labor Productivity.

• Requirements:

Experience

• Experience leading multi-unit, brick-and-mortar businesses.
• Preferred: Experience operating gymnastics businesses.
• Alternatively: Experience running service-based, youth/family-oriented retail, sports, education, or entertainment businesses.
• Experience with membership, subscription, or class-based business models preferred.
• Demonstrated history of driving growth through volume (not just pricing).
• Experience operating in SMB environments with imperfect systems.

Work Environment Expectations

• Comfortable working with founder-led businesses and strong personalities.
• Ability to operate in non-standardized systems.
• Willingness to support peak demand periods (after school, evenings, weekends).
• Commitment to safety and customer experience as non-negotiables.
• Execution-focused mindset.

• Skills & Knowledge

Business & Financial Acumen

• Strong P&L ownership and operational management.
• Understanding of enrollment-driven and capacity-constrained business models.
• Knowledge of pricing strategy, promotional planning, and revenue optimization.
• Labor planning and productivity optimization.

Leadership & Execution

• High emotional intelligence (EQ).
• Strong judgment and bias for action.
• Ability to influence and overcome strong opinions.
• Skilled at driving results through others (not acting as an external advisor).
• Comfortably making firm decisions when necessary.

Operational & Systems Knowledge

• Experience with non-standardized or developing systems.
• Familiarity with CMS platforms and operational software.
• Ability to improve processes and drive standardization.
• Strong turnaround and change-management capability.

RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Everything we do at BBSI is in support of our clients and our teams. With 69 branches across the country, our large footprint and decentralized structure allow us to offer our clients a high-touch, relationship-based experience. We stand shoulder-to-shoulder with our clients to provide solutions and expertise that enable them to prosper. Every business owner is on a journey and their success is BBSIs success.

BBSI is experiencing a steady rate of growth and is looking for key employees to complement our existing teams. The Business Development Manager (BDM) will lead sales efforts to identify and develop opportunities to expand BBSI’s client base, driving revenue by identifying prospects with which BBSI can forge a successful, long-term partnership. Because this role represents the BBSI brand to lead sources and prospective clients, the BDM must fully understand BBSI’s solutions and expertise, and be able to identify those prospects that represent ideal partners.

Our ideal candidate is organized, self-motivated, dynamic, process-driven, and a community collaborator who will grow and expand BBSI’s ability to support small business by offering a range of solutions to help business leaders better navigate pitfalls and build a stronger foundation for companies.

The BDM will present BBSI’s knowledge and offerings and the value those offerings represent to our clients. The BDM will develop business by marketing through BBSI’s channels including client referrals, business associates, direct selling, and other lead sources to identify potential client partners.

• Are you a driven, success-oriented sales professional?
• Are you ready to partner with a company where you have residual earning potential?
• Do you know how to build multiple distribution channels and a business community that will continuously attract and retain strong referral partner relationships?
• Are you able to lead a team through the process of identifying potential clients, follow a thorough discover process with prospects, conduct proposal meetings, close sales, and successfully grow our client base?
• Are you looking to work with an innovative field-focused organization?
• Would you like to work with a strong team of professionals who offer a team-based sales approach and deliver business management solutions?
• Do you have 3+ years of ever-increasing responsibility and commissions, and think like an entrepreneur?

Duties and Responsibilities:

• Find, engage, and close new client prospects
• Build a channel of referral partner relationships that effectively generates qualified leads
• In the first year thoroughly understand BBSI’s ideal client base and business development best practices.
• Your primary role will be to develop new business by conducting 5+ business development meetings (leads) per week to build a referral partnership network.
• Through consultative-selling, focusing on the value rather than price, you will successfully align prospective clients with our business units to determine best-fit.
• You will need to manage/coordinate/schedule initial contacts, sales calls, client meetings, and business units schedules with the business unit team.
• Within first 60-90 days be able to successfully create your referral network plan, having identified 20-30 primary referral partnerships to build.
• At the year mark you will have completed training with the Area Manager and team and will be expected to bring on 2-3 new clients a month going forward.
• Outline and execute on a sales plan to meet or exceed sales goals
• Work with branch team to align prospects and move them into closing and onboarding
• Understand BBSI’s target client base, and focuses business development efforts accordingly
• Drive top line revenue for the branch while supporting efforts to effectively manage bottom line
• Comprehend financial concepts; P&L, rate of taxation, labor burden, etc.
• Clearly communicate value and expectations to clients and referral partners
• Strong analytical, negotiating, organizational, and decision-making skills
• Strong time management skills

This position reports to the Area Manager and works in partnership with other positions within the business unit and branch.

Special Requirements:

• 3 + years of experience as a Top Performer in one or more of the following fields, or comparable experience in an industry that requires long term relationship management:
• ASO or Payroll services Sales
• PEO Sales
• Commercial Insurance Sales, with specific knowledge in Workers Compensation
• Bachelor’s degree preferred
• Proven track record of being a top sales performer
• Possession of a valid driver’s license with valid automobile insurance meeting BBSI criteria. Roughly 85% of time requires automobile travel – primarily local, with some overnight.

Salary and Other Compensation:

The starting salary range for this position is $100,000-110,000 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate.

This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program.

Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually.

Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.

If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. Please apply via this posting and not by contacting our local or corporate offices.

Click here to review the BBSI Privacy Policy: “California applicants: to see how we protect your data, visit our website at ”

The HRBP functions in a strategic business partner role to provide and facilitate HR strategies and services. In this role you will serve as the primary HR contact to Department Head (s) and Senior Leaders of your assigned Business segment, business unit and operating units on all HR programs, and regularly provides HR status updates to the HR Management team. The HRBP will interact with all levels of the organization including managers, employees, and HR colleagues to ensure timely and effective delivery of HR services in supporting business initiatives.

The role requires strategic, operational and project management skills ensuring HR remains an active contributor to the success and goals of your assigned Business segment, business unit and operating units. Utilizing your functional experience, flexibility, creativity, and project management skills, you will assist on special projects and new program development as needed.

Must have excellent interpersonal, organizational, communication and presentation skills. Must be able to facilitate in meetings where emotions may be high. Must possess sound judgment and ability to listen, assess problems and arrive at good logical solutions that achieve an appropriate balance between sound HR practices and business needs. Must be confident, credible, professional, and well respected. Capable of managing multiple assignments/tasks concurrently. Must be able to work effectively and efficiently in a matrix management environment.

Responsibilities

Strategic Advisor

• Must be regarded by business leaders/managers as a qualified consultant/advisor in Human Resource practices. Provide thought leadership related to assigned client team and regularly update Senior Management while acting as a catalyst for sustained business performance, ensuring HR strategies are relevant and translated into concrete actions with tangible results.
• Act as a “talent agent” to help identify, develop, and deploy talent to meet short- and long-term business requirements. by partnering with management and COE teams to continually evaluate and develop employees within the organization including career planning, skill building and competency modeling.
• Use data analytics and external/internal insights to design innovative HR solutions based on short and long-term business needs.
• Performs talent and organization diagnostics to align with and drive strategy.
• Implements innovative solutions that deliver the highest value and impact.

Business Coach & Consultant

• Quickly build and leverage strong relationships with business leaders to position HR priorities and influence business strategy.
• Ability to assess and communicate leaders’ blind spots and provide recommendations to overcome barriers.
• Build and maintain high degree of connectedness to employees and managers of all levels in assigned client groups to proactively draw out and identify areas of conflict, confusion, and barriers to effective productivity, engagement, and execution of strategic goals: Implement action plans and interventions, including coaching, counseling and mediation, using support resources as needed.
• Keep abreast of legislation affecting associate relations. Educate managers and support business practices to minimize risk to the company.

Change Agent

• Own transformation process in partnership with business leaders.
• Utilize data analytics to anticipate change and measure impacts.
• Identifies risks to the delivery of the business strategy and brings the right resources forward to manage.
• Manage communications and project plans related to HR program deliver to assigned client organization to ensure thorough understanding and completion of programs on time/within acceptable timelines.

HR / Business Liaison

• Identify need for HR Solutions and “broker” within the HROM to deliver integrated solutions.
• Lead initiatives ranging from complex to highly complex that have a significant impact. Innovate on existing programs to help leaders look around corners to drive success.
• Ensure Service are delivered (Time/Cost/Value/Quality) according to SLAs.
• Knowledgeable of processes and guidelines to guide associates and managers.
• Proactively leverage HR system data for client groups and other reporting vehicles to maintain high integrity of employee and organizational data; provide management information analysis using data and metrics that give insight on people issues including retention, performance management, engagement, and conflict.
• Proactively plan and carry out policies and practices for Human Resources in compliance with current state and federal law in supporting regional business plans and initiatives

Artificial Intelligence

• Leverages AI‑driven tools to enhance talent acquisition, workforce planning, and employee experience.
• Applies generative AI solutions (e.g., M365 Copilot, recruiting automation platforms) to streamline sourcing, screening, and communication workflows.
• Interprets AI‑generated insights to support data‑driven decision‑making in HR strategy, trends, and performance management.
• Other duties as assigned

Qualifications

Education

• High School Diploma/GED
• Bachelors and Master’s degree preferred
• Some experience may be substituted for some of the above education.
• PHR/SPHR preferred

Work Experience

• 8-10 years of relevant work experience
• 1-3 years of supervisory/management experience.

Knowledge, Skills and Abilities

• Strong decision-making capabilities with extensive experience interpreting information to make business decisions and recommendations
• Extensive experience partnering and using a consultative approach with stakeholders
• Creative, entrepreneur mindset that is solution orientated
• Global & Cultural effectiveness
• Business Acumen - understanding and applying information to contribute to the organization's strategic business and people plan.

Physical

• Seeing
• Ability to Travel
• Listening

#DiscoverYourPath

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• Day to Day:
  
  • 
    
  • Looking for a product owner.
    
  • As a Product Owner for this team, they will be helping with release planning, working with developers and testers along with customers in our business units.
    
  
  
  
• Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
  
• 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
  
• 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
  
• 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
  
• 15% Validate the business need for solutions to business problems and process improvements.
  
• 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
  
• 10% Provide input on the business direction for system changes.
  
• 5% Mentor less experienced business systems analysts
  

• 
  
• Some type of Agile ALM like Agility or Jira
  
• Defect management tools
  
• Release Management tools
  
• In depth knowledge of writing User Stories w/ Acceptance Criteria
  

• 
  
• Visio, SQL, Insomnia
  
• Agile Certifications (e.g., CSPO, PMI-ACP)
  
• Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
  

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• Demonstrated expertise in the concepts of the supported business unit.
  
• Demonstrated knowledge of standard industry practices and procedures for the business unit.
  
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  
• Able to influence and negotiate solutions to business problems.
  
• Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
  
• Excellent analytical and conceptual skills.
  
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  
• Has a conceptual understanding of project management techniques.
  

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Business Analysts evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.

Job Duty 1 -
Conduct interviews, workshops, and reviews to elicit, clarify, and validate business needs, objectives, and constraints for Information Technology projects and initiatives.

Job Duty 2 -
Develop and maintain business requirements documentation, including user stories, use cases, process flows, and functional specifications, to guide Information Technology development and implementation.

Job Duty 3 -
Analyze and model data, workflows, and systems to identify opportunities for process optimization, automation, and enhancement in alignment with business goals.

Job Duty 4 -
Facilitate communication and collaboration between business users, Information Technology teams, and project stakeholders to ensure shared understanding, alignment, and successful project outcomes.

Job Duty 5 -
Perform gap analysis, impact assessments, and feasibility studies to evaluate proposed Information Technology solutions, identify risks, and recommend mitigation strategies for decision-making.

Job Duty 6 -
Support testing activities, user acceptance testing, and system validation to validate requirements, verify functionality, and ensure alignment with business needs and expectations.

Job Duty 7 -
Provide input on Information Technology solution design, configuration, and implementation, ensuring that business requirements are met, and solutions deliver value and address key business challenges.

Job Duty 8 -
Stay informed about industry trends, technology innovations, and best practices in business analysis, applying continuous learning and knowledge sharing to drive process improvement and professional growth.

Job Duty 9 -
Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and systems to enable effective Information Technology solutions and improvements.

Job Duty 10 -
Perform other job-related duties as assigned.

Educational Requirements
Associate's Degree in a related discipline or equivalent combination of education and experience.

Required Experience
Two or more years of relevant experience.

Preferred Educational Qualifications
Master's Degree in a related discipline or equivalent.

• Demonstrated experience performing business process analysis, including documenting current state workflows and designing future state processes.
• Proven ability to identify process inefficiencies, gaps, and improvement opportunities, and recommend practical solutions.
• Experience facilitating process discovery sessions or workshops with cross functional stakeholders.
• Ability to translate business processes into clear functional requirements and distinguish between process issues and system issues.
• Experience developing process documentation, such as process maps, SOPs, or job aids, to support operational adoption.
• Familiarity with process improvement or continuous improvement practices (formal methodologies a plus but not required.

Preferred candidates will bring a strong business process perspective and experience improving how work is performed across people, process, and technology.

SKILLS
This job requires a working knowledge of standard documentation processes, business system architecture and associated technologies. Skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s) is required as are skills in cross communication between functional user and technical groups.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Grade: T04
Salary Range: $63,158.00 - $92,179.00

Location: Atlanta, GA

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

• Identify and prospect new business opportunities that result in new clients
• Profile and manage daily
• Produce sales leads via 1). self-generation 2). BDR generated warm leads 3). Business referrals (associates)
• Actively develop and maintain a network of small and mid-size business owners
• Identify and establish potential channel partners
• Establish 150 - 200+ new connections each week
• Maintain and/or exceed monthly Key Performance Indicators
• Identify, collaborate and strategize with C-Suite level professionals on their business needs to introduce, expand and sell CoAdvantage products and services
• Represent CoAdvantage as the leading and best PEO provider
• Adhere to the CoAdvantage Core Competencies and Core Values both inside and outside of the office
• Special projects as assigned

• 3-5+ years of experience with complex business solutions-based sales and/or 2 years' experience in outside sales
• 3-5+ years of experience in a business environment
• PEO consulting experience (preferred)
• Possess a strong working knowledge of employment and labor laws, workforce management best practices and procedures, and state/federal benefit regulations and benefits industry standards (preferred)
• Previous experience in a consultative sales role
• Proven and documented sales track record with complex solution based sales
• Strong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issues
• Outstanding ability to meet and exceed sales quotas
• Ability to identify, establish and develop new complex sales business
• Outstanding ability to hunt for new customers

• Bachelor's Degree in a business or technical discipline and / or equivalent experience in related field

Are you an experienced Prin IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Prin IT Business Analyst to work at their company in Fridley, MN.

Position Summary: Looking for a business analyst to help with early engagement with the Neuromodulation business. Help to understand the business problem, look at solutions to solve the problem, and define the value to the business. Define business requirements for the solutions. Work with corporate IT to review existing solutions and vendors for fit to business requirements. Develop solution options and approaches for implementation.

Primary Responsibilities/Accountabilities:

• Responsibilities may include the following and other duties may be assigned. Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value. Work with data sets to define use cases to improve products, processes and/or services. Collaborates with Business Partner (BP), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes. Determine and document business problems and identify solutions internally and externally to solve business problems. Develop plan and technical resources necessary to implement solution. Work with others to finalize timeline to implement. Functional Skills: Ability to analyze data and trends in order to develop software recommendations to solve business problems, develop a plan to implement solutions. Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication. Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools.
• PECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
• Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
• Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management:

Qualifications:

• Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
• Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management.
• Requires 7+ years of experience with a Bachelor's Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.
• Business analysis or Solution Architecture experience
• Taking an undefined business problem through to a solution
• Researching technology options and fitting them to business needs.

Please apply online at: job/7071

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Position Profile

The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives.

Full Time 40 hrs/week

Day Shift

8a - 5p

*Must be local*

Responsibilities

• Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions.
• Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems.
• Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions.
• Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations.
• Works with team members on problem definition and understanding stakeholder needs.
• Works with the development teams to ensure projects remain focused on the solution scope.
• Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution.
• Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels.
• Works with stakeholders and teams to ensure as-is and to-be business processes are documented.
• Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off.
• Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology.
• Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting.
• Works with IS leadership in the initial budget estimates and resource requirements for solution implementation.
• Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements.
• Oversees user acceptance testing and obtains sign-off from business customers.
• Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership.

Minimum Qualifications

• Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience.
• Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects.

Preferred Qualifications

• 5+ years' experience working in the healthcare/medical environment required.
• 5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.)

Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Company Description

Founded in 1876 by A.M. Monteith and family-owned since its acquisition in 1951 by Frank J. Turner, Sr., Monteith Abstract & Title Company, Inc. has a long-standing tradition of excellence. Located in Central Texas, the company provides comprehensive abstracting, closing, and title insurance services to buyers, sellers, realtors, mortgage lenders, and builders. With over a century of industry experience, the company is dedicated to delivering high-quality services to its community and clients.

Role Description

The Business Development Representative helps boost the company's growth and sales. This position conducts market research, develops business strategies, builds client relationships, and identifies new business opportunities. Must be able to make calls to produce title and escrow business for our company. This position establishes relationships with individuals who can generate further business. This position also professionally promotes our services to existing and new agents.

Duties

• Becomes familiar with the company's vision and mission, seeking to accomplish set goals and objectives.
• Conducts market research and identifies potential clients and business opportunities.
• Cultivates strong relationships with new clients while maintaining existing client relationships.
• Maintains client information in the CRM database.
• Has a working knowledge of the title software for creating reports and researching client transactions.
• Works closely with staff across departments to implement growth strategies.
• Develops and implements sales strategies, client service and retention plans, and analyzes sales data to inform or update marketing strategies.
• Assists with drafting business plans, sales pitches, presentations, reference material, and other documents.
• Manages multiple projects concurrently and meets deadlines.
• Submits expense account according to schedule.
• Submits monthly commission reports to the manager according to a set schedule.
• Returns all texts/phone calls/emails in a timely manner as set by the manager.
• Maintain accurate CRM records and use the system to track leads and manage client interactions.
• Meets the minimum of in-person weekly contacts as set by the manager.
• Meets the minimum of weekly phone calls to prospects as set by the manager.
• Attends appropriate real estate boards, building and mortgage banker meetings, and other meetings within the industry to establish relationships and meet business development goals.
• Joins and actively participates in organizations that will produce leads for new business.
• Demonstrates strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
• Adheres to company policies and guidelines.
• Undertake various job-related tasks as assigned, demonstrating flexibility and willingness to support the team’s objectives.

Qualifications

EXPERIENCE

• One (1) to two (2) years' relevant work experience in business development or similar field preferred.
• Must understand title insurance and real property concepts, as well as general knowledge of the Texas Department of Insurance regulations

EDUCATION

• Bachelor’s degree in business management, marketing, or related field preferred.
• High School diploma or GED is required.

LICENSES/CERTIFICATIONS:

• A valid state driver’s license and clean driving record are required.
• Reliable transportation is required to meet with potential clients and attend events.
• The ability to obtain a Texas Notary Public license is preferred.

COMPETENCIES

• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization.
• Communication: The ability to write and speak effectively using appropriate conventions based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
• Organization: Uses time efficiently by prioritizing and planning work activities.
• Integrity and Respect: Demonstrates the utmost level of integrity in all instances and shows respect towards others and towards company principles.
• Judgment: Demonstrates ability to make independent and sound decisions in all situations.
• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work promptly and in accordance with performance expectations.
• Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
• Problem Solving: Identifies and resolves issues promptly by gathering and analyzing information skillfully.

Physical Demand

• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Exerting up to 40 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Manual dexterity sufficient to reach/handle items and work with the fingers.
• Close vision (clear vision at 20 inches or less); distance vision. (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)
• Ability to use reliable transportation as part of this position.

Work Environment

• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise. (examples: business office with computers and printers, light traffic)
• Occasionally, the employee will be outdoors in hot or cold weather for events.

Work Hours/Schedule

• Monday through Friday 8:00 am to 5:00 pm
• Work outside of stated business hours may be required due to business demands.
• Mandatory attendance at events may be required in the evening or on weekends.
• Answering calls, texts, and emails from clients outside of normal business hours may be required.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person