Consignment Example Business Jobs Remote Jobs in Usa

LHH is seeking a dedicated and detail-oriented professional for a direct hire B2B Customer Service job opportunity in Hickory, NC! The ideal candidate has customer service and order entry experience within manufacturing or distribution and can work well in a fast-paced environment! This position is fully onsite Monday - Friday.

Responsibilities:

• Respond promptly to a high volume of inquiries via phone and email.
• Understand and evaluate client requirements to deliver tailored support.
• Act as a central point of contact between clients, logistics, production, and sales teams.
• Foster strong relationships with business accounts through clear and consistent communication.
• Ensure all client data and order details are accurately recorded and maintained.
• Achieve performance benchmarks related to order processing and call management.
• Oversee consignment inventory accounts, ensuring timely updates and replenishments.

Qualifications:

• Demonstrated experience in a customer-facing role, preferably in a B2B setting.
• Skilled in managing phone interactions with active listening and professionalism.
• Proficiency in Microsoft Excel, including functions like VLOOKUP and data sorting/filtering.
• Capable of adjusting communication style to suit various client personalities and needs.
• Strong verbal and written communication abilities.
• Excellent organizational skills with the ability to juggle multiple tasks and deadlines.
• Experience working with ERP platforms.
• Collaborative mindset and comfort working within a team-oriented environment.

The Supply Chain Specialist II supports day‑to‑day purchasing and supply chain operations by ensuring accurate ERP transactions, timely documentation, and coordination with warehouses, toll manufacturers, and internal teams, with a strong focus on inventory integrity and period‑end close support. The role manages railcar movements, documentation, and compliance, as well as consignment, VMI, and toller raw material flows, including STOs, reporting, and cross‑functional coordination.

This position is in office Monday-Friday, 8am-5pm. This is a temporary role estimated to last 4-6 months.

Essential Functions

• Accurately enter, maintain, and update transactional data within the ERP system to ensure inventory and financial integrity.
• Coordinate closely with warehouses and toll manufacturers to obtain required documentation and close transactions in a timely manner, including production orders, purchase orders, and transfer orders.
• Request and review batch reports, bills of lading, and invoices, using the information to complete ERP transactions and support Accounts Receivable and Accounts Payable processes.
• Generate purchase orders and support buyers and production planners with transfer orders and delivery coordination for bulk and packaged products.
• Arrange transportation and delivery of finished goods to packaging and storage warehouses.
• Routinely review ERP data to identify aged or incomplete transactions and proactively drive resolution.
• Assist with monthly inventory reconciliation between ERP records and physical inventories held at warehouses and toll manufacturers.
• Provide cross-functional support to ensure timely completion of monthly, quarterly, and annual close activities.
• Demonstrate a proactive, persistent approach when following up with suppliers, carriers, and partners to obtain required documentation and resolve open items.
• Work independently under general supervision, effectively prioritizing tasks and managing deadlines.

Railcar Management

• Monitor railcar movements daily and maintain accurate tracking for in‑transit status, locations, ETDs, releases, and Bills of Lading (BOL) creation; distribute BOLs to transload or toller sites as required.
• Download and review RSI Fleet Reports to ensure fleet status aligns with expectations and operational plans.
• Ensure timely and professional email communication, including proactive clarification of timelines and priorities when needed.
• Maintain accurate RSI fleet data, including railcar fleet names and last known product and location.
• Update railcar cleaning timelines, release dates, destinations, and completion timelines daily as changes occur.
• Coordinate shop work with RSI, including tracking release and return timelines.
• Partner with operations, production, and tolling teams to align railcar availability with production schedules and operational needs.
• Monitor and communicate regulatory changes affecting rail transportation across North America, partnering with RSI to support compliance and monitoring efforts.
• Track railcar lease agreements, including rollout and retirement timelines, and proactively communicate upcoming expirations to Procurement and other stakeholders at least 12 months in advance.

Consignment, VMI, and Toller Raw Material Management

• Manage inbound supply flows for consignment, VMI, and toller raw materials, including oversight of the end‑to‑end railcar process.
• Manage STO movements into and out of toller sites, including:
• Creating STOs on a rolling four‑week horizon based on site requirements.
• Pulling outbound deliveries from SAP and coordinating weekly with tollers to confirm shipment dates.
• Posting Goods Issue (PGI) upon railcar departure and receipt of BOL documentation within 24 hours.
• Monitoring railcar ETAs and coordinating with destination sites upon arrival.
• Posting Goods Receipt (PGR) promptly once railcars arrive at destination sites.
• Provide weekly reporting to CSR, Supply Chain, and toller sites detailing railcar numbers, locations, expected ETAs, inventory levels, and estimated days of supply (DOS).
• Lead weekly transloading meetings to review shipment status, process performance, and upcoming needs with all required stakeholders.
• Leverage IBP tools to anticipate material movements for consignment, VMI, and raw materials, supporting both execution and reporting.
• Serve as the primary point of contact for Canada railcar shipments, coordinating between Strang and Canadian teams to monitor ship dates, communicate expectations, and hold vendors accountable to committed timelines.

Role Requirements

• Bachelor’s degree in supply chain, Business, or a related field preferred; equivalent experience will be considered.
• 4+ years of experience in supply chain, logistics, or a related operational role.
• Experience working with Enterprise Resource Planning (ERP) systems; SAP experience preferred.
• Intermediate proficiency in Microsoft Excel.
• Strong written and verbal communication skills with the ability to collaborate across teams.
• Detail-oriented, organized, and comfortable managing multiple tasks in a fast-paced environment.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

Operation Manager is responsible for maintaining the stockroom at all times, ensuring that it is organized in a way that makes the selling process seamless and efficient. The Operations Manager ensures the efficient management of Consignment Business, RTV’s, transfers, as well as receiving shipment and inventory and the overall efficiency of the store.

As a Operations Manager you will support both the back of house and front of house operational functions. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires during peak and slow seasons. Your role is to support an efficient product flow as well as a best-in-class customer service experience.

Responsibilities:

• Consignment Management
• Weekly audit
• Reporting
• Sales management and tracking of all consignment orders
• Maintain all areas of the store under the direction of management staff
• Work closely with the sales staff and store manager to maintain the sales area, both merchandise and the physical space
• Operate and maintain all stockroom equipment and tools
• Support the salesfloor as needed or as directed by the store manager
• Provide gracious and efficient customer service on the salesfloor
• Execute all activities associated with merchandise shipments
• RTV
• STS
• Receiving
• Steaming and care of all merchandise
• Perform store maintenance and manage store supply levels
• Process all incoming and outgoing packages
• Online returns
• Omni fulfillment
• Damages
• Cycle counts
• Organize store supplies, being aware of inventory levels
• Process transfers on a timely basis
• Maintain awareness and follow the loss prevention, security and safety guidelines
• Promote a strong sense of teamwork by working effectively, respectfully and efficiently with all FRAME associates

Skills & Qualifications:

• Experience working in a stockroom and with inventory is required
• Exceptional time management skills, high level of ownership, and self-awareness
• Must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising sales floor using ladders or stairs
• High School Diploma or GED required

Physical Requirements:

• Regularly stand and move throughout the sales floor and stockroom for extended periods of time.
• Lift, carry, push, or pull merchandise and equipment weighing up to 15 pounds on a regular basis and occasionally up to 25 pounds.
• Bend, stoop, kneel, reach, and climb ladders or stairs while handling merchandise or performing stockroom duties.
• Safely operate stockroom equipment and tools.
• Perform tasks such as unpacking shipments, steaming garments, organizing inventory, and replenishing merchandise on the sales floor.
• Work in both sales floor and stockroom environments, which may include varying temperatures and limited space.

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted cold preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time.

Position Overview:

This commercial role will report directly to the Area Sales Director. This position will be primarily responsible for sales results & clinical account management within assigned Organ Procurement Organizations. Sales results include direct account sales as well as driving transplant center demand via consignment and collaboration with territory managers on product pull through. Successful collaboration across the national sales, logistics and clinical teams is critical to success in this role.

This role is a variable leveled role, dependent on experience and performance. Applicable Job Titles for this role include Strategic Account Specialist & Strategic Account Manager.

Primary responsibilities will include:

• 
  
• Achieve a minimum of 100% monthly, quarterly, and annual quota.
  
• Maintain and/or increase ASP where applicable, gain market share quarter over quarter and year over year within aligned territory.
  
• Serving as the in-person face and primary representative of Paragonix to the OPO.
  
• Differentiate Paragonix products & services, from the current standard of care and competitive products. Call points will include but are not limited to OPOs, adult and pediatric transplant surgeons, medical directors, medical transplant physicians, fellows, transplant administration and Csuite.
  
• Closely monitor all cases within assigned OPO for quality, customer experience and staff competence. Provide escalation trouble shooting as needed or requested.
  
• Develop and leverage relationships with multiple stakeholders across the transplant eco-system, including but not limited to: OPO leadership, AOCs, Preservationists, Perfusionists, buyers and inventory managers. Transplant center Surgeons, especially Kidney Surgeons.
  
• Differentiate Paragonix products by discussing clinical data; conducting in-services & training; attending local, regional, and national conferences, and supporting cases on a regular basis.
  
• Cross-sell Paragonix full product portfolio
  
• Communicate territory needs, trends, and problems to Area Director.
  
• Providing guidance and recommendations to medical transplant teams in the proper, safe, and effective use of highly specialized organ preservation equipment for use in organ transplant procedures. This position requires highly specialized knowledge of the organ preservation device and the ability to make
  

quick, independent decisions and provide independent guidance on the proper and effective use of the organ preservation equipment.

• 
  
• Responsible for guidance and recommendations on the use of the Paragonix App and training customers to enable the safe and effective use of organ preservation equipment on a case-by-case basis to meet their particular circumstances.
  
• Provide guidance and recommendations to medical teams with case support on usage of organ preservation devices and associated applications on an independent, case-by-case basis in matters of time-critical transplant situations in order to gain incremental business.
  
• Collaborates with and provides feedback to Product team, Clinical team, Logistics team and local sales teams as required.
  
• Required to maintain supply of field inventory as needed by Paragonix for local OPO back-up.
  
• OPO owned and consigned inventory management across all products.
  
• Case support coverage for assigned OPOs as designated by customer or management request.
  
• In person & remote customer training and education for all Paragonix devices.
  
• May be responsible for providing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features.
  
• Cost effectively manage time and assets.
  
• Maintain proficient level of product knowledge in all assigned product lines Required Skills:
  

Strong clinical understanding of the transplant system. Solid OPO knowledge, organization, communication and fundamental understanding of transplant clinical considerations and operations. Ability to communicate effectively and train others. Project, relationship and account management. Leading through influence.

Other Requirements:

• 
  
• This role is a remote (US), field based position with expectations of regular in-person sales & clinical support in OPOs and hospitals.
  
• Must be willing to travel domestic and/or internationally, including overnights and air travel, up to 75% of the time.
  
• Must be willing to be available after-hours and formally on-call related to the nature of conducting clinical support in the transplant space. Primary for clinical escalation coverage at assigned OPOs as needed (including holidays, weekend, evenings).
  
• Must be able to carry bulky items up to 30 lbs, stand for extended periods of time and prolonged, unpredictable hours in high stress environments such as operating rooms.
  
• Excellent with interpersonal, customer service, clinical and technical skills.
  

Minimum Education:

• 
  
• Minimum B.A./B.S.or equivalent education or experience in related field Minimum Experience:
  
• At least 3 years of OPO, Transplant, Medical Device experience, Nursing or equivalent experience
  

Preferred Qualifications:

• 
  
• 
  
  • 
    
  • At least 2 years of Paragonix clinical experience.
    
  • Sales Experience
    
  • Account Management Experience
    
  • Previous OPO Preservationist or perfusionist.
    
  
  
  

Salary Range: Total comp of $260k (including base of $85k plus target incentive)

#LI-LG1

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Summary: As an A.L.C. Assistant General Manager you will be responsible for supporting the General Manager in business objectives including maximizing sales and providing an exceptional shopping experience for the customer. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. You will contribute to an overall positive, professional, productive, and team-oriented environment. This role reports directly into the Store Manager.

Responsibilities:

• Strong focus on the sales floor, motivating stylists to ensure performance standards are met
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement; ensuring the highest level of customer service is provided
• Foster a strong appointment, consignment, and event culture in partnership with our Manager of V.I.P. Client Relations and Studio Services.
• Provide weekly updates to SM/RMs on Studio KPI’s: outreach, retention rate, top clients, consignment conversion
• Achieve personal sales plan and metric goals for both store and self
• Team sells with Sales Stylists to contribute to the development of the stylist team
• Ability to sustain and expand new client relationships
• Communicate product knowledge to all associates to ensure that the team can speak to each collection’s vision and the product’s quality
• Maintain a high level of visual merchandising and housekeeping standards
• Perform all daily paperwork and other operational tasks
• Execute company policies and procedures
• Other Duties as assigned

Qualifications:

• Minimum of three (3) years of experience in luxury/contemporary retail management 
• Basic computer skills in retail point of sales system, excel, and word
• Must be able to lift, carry or move objects weighing up to 20 pounds
• Organizational skills and an eye for detail
• Demonstrate strong verbal and written communication skills. 
• A positive, high energy, entrepreneurial spirit.
• A team player who is inspired by other’s successes as well as your own.
• Able to work retail hours, including weekends and holidays. 

The compensation for this position ranges from $30 to $\32 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

In office position located in Katy, Texas. Hour are 8am - 5pm, Monday to Friday. Not remote or flex.

SUMMARY

The Sales Support Associate (SSA) is a critical inside-sales and operations support role responsible for managing key dealer interactions, government and cooperative contract programs, and sales reporting. The primary focus of this role is to support inbound dealer activity, contract administration, data management, and reporting accuracy - ensuring a high level of responsiveness and compliance across key accounts.

In addition, the SSA provides supplemental administrative, sales, and process support to the Regional Business Manager (RBM) team, enabling RBMs to focus on coaching, training, and strategic, high-impact dealer engagement. For success must possess expert level Excel and Power BI skills.

Relocation for this position cannot be supported and qualified candidates must have the authorization to work in the USA without support.

SPECIFIC RESPONSIBILITIES

Dealer & Inside Sales Support

• Serve as the primary point of contact for inbound calls and inquiries from key account dealers.
• Provide proactive, remote coverage for designated Key Account dealers, including monthly outbound touchpoints.
• Respond to dealer questions regarding pricing, availability, configurations, and contract eligibility.
• Act as a consistent inside-sales resource to reduce transactional workload on field sales teams.

Government & Cooperative Contract Management

• Manage relationships and ongoing requirements for Sourcewell and other governmental or cooperative purchasing contracts.
• Prepare, submit, and manage contract documentation, renewals, and compliance requirements.
• Maintain and manage contract pricing, respond to dealer inquiries related to contract terms, and ensure accurate communication of eligibility and usage.
• Support bid-related documentation and specifications as required.

Sales Data, Reporting & Analytics

• Enter, maintain, and manage sales, contract, and dealer data within Power BI and related reporting systems.
• Oversee EDA and AEM data collection, submission, and reporting, ensuring accuracy and timeliness.
• Consolidate and maintain reporting used to track dealer performance, contract activity, and sales initiatives.
• Provide standard and on request reporting to internal LGNA stakeholders and dealer networks as needed.

Sales Operations Support

• Verify completion and accuracy of required sales documentation, including purchase orders, demo agreements, consignment agreements, and SPAR requests.
• Track and manage the status of demo and consignment agreements.
• Maintain accurate and current dealer records in the sales portal and related systems.

Field Sales Enablement

• Generate quotes and support pricing and availability requests for RBMs while they are traveling as necessary.
• Serve as an internal call-center resource for RBMs regarding machines and work tools.
• Coordinate with internal teams (e.g., Katy branch parts team) to source parts availability and technical information.
• Consolidate machine configurations, work tool specifications (e.g., bucket widths, pin diameters), and availability data from across the organization.
• Maintain current work tool availability and pricing documentation.

Forecasting, Planning & Programs

• Consolidate the RBM team’s 12-month rolling forecast for leadership review.
• Run standard monthly dealer reports for RBMs to share with their dealers.
• Track sales initiatives, program progress, and performance outcomes.
• Manage Sourcewell, Core, and Canoe program submissions and reporting.
• Track NPI launch timelines and coordinate communication between RBMs, Product Management, and leadership.

Process Improvement

• Identify manual, duplicative, or inefficient reporting and administrative processes.
• Consolidate information sources and support development of simplified reporting tools or platforms.

Above job description is not intended to be an all-inclusive list of duties & standards of the position. Incumbents will follow any other instructions, & perform any other related duties, as assigned by their supervisor.

Compensation range is $60K USD - $65K USD (DOE) + 10% bonus (nonexempt) plus OT

BENEFITS: Medical, dental, vision and life insurance packages offered. LGNA pays 100% medical, dental and vision insurance for employee only. Coverage on day one.

RETIREMENT: 401(K) plan, 100% match up to 6%, in accordance to company policy.

COMPENSATION: Competitive salary and bonus.

VACATION: 15 days of Paid Time Off (PTO) prorated the first year (until end of year / Dec) 15 days of PTO on Jan 1 of next year.

HOLIDAYS: 10 paid holidays a year, in accordance to company policy.

EQUIPMENT: Branded Clothing, Laptop, Cell Phone.

About the Company

Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.

About the Role

We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.

Responsibilities

• Order Management & Fulfillment
• Accurately enter, manage, and monitor customer orders in SAP.
• Coordinate production schedules, inventory levels, and delivery timelines.
• Expedite orders and coordinate air freight/import shipments when required.
• Track lost or damaged shipments and manage return logistics.
• Maintain open order and inventory forecast reports (P2D).
• Proactively communicate order updates, delays, and changes to customers.
• Pricing & Profitability Management
• Approve and analyze pricing requests within established guidelines.
• Evaluate margin impact using cost-of-goods data.
• Generate material numbers to determine cost structures.
• Prepare and maintain Competitive Pricing Reports (CPRs).
• Support special pricing arrangements and volume-based agreements.
• Provide historical cost and margin analysis to Territory Sales Managers.
• Customer & Account Management
• Serve as primary contact for customer and distributor inquiries.
• Oversee new account applications and evaluate credit worthiness.
• Maintain SAP account records and documentation.
• Resolve service issues, complaints, returns, and disputes.
• Provide invoices, delivery notes, and pricing documentation upon request.
• Inventory & Financial Support
• Monitor consignment and ABR inventory accounts.
• Prepare inventory count sheets and reconcile discrepancies.
• Support Accounts Receivable with past-due balances and disputes.
• Upload invoices to customer portals and assist with reconciliation requests.
• Sales & Operational Support
• Support Territory Sales Managers with profitability analysis and reporting.
• Prepare open order and sales activity reports.
• Coordinate international shipments and proforma invoices.
• Assist Customer Service with escalated issue resolution.

Qualifications

• Associate degree in Business, Marketing, or related field
• 2+ years of experience in Customer Service, Sales Support, or Inside Sales
• Proficiency in Microsoft Office (Excel, Word)
• D365 CRM experience
• Strong analytical and communication skills
• Authorized to work in the United States

Required Skills

• Customer Service Excellence: Responsive, solution-oriented, and professional
• Pricing & Margin Analysis: Understands cost drivers and profitability impact
• ERP & CRM Proficiency: Strong working knowledge of SAP and D365
• Supply Chain Coordination: Aligns production, logistics, and customer demand
• Financial Acumen: Cost awareness and margin sensitivity
• Organizational Agility: Manages multiple priorities under deadlines
• Attention to Detail: Ensures accuracy in orders, pricing, and documentation
• Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations

Preferred Skills

• Bachelor’s degree
• 3–5 years of experience in Sales Operations or Internal Sales
• SAP experience
• Experience in coated abrasives or industrial distribution
• Familiarity with pricing models and margin analysis

Pay range and compensation package

Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.

Equal Opportunity Statement

What Success Looks Like (First 12 Months)

• Orders are entered accurately with minimal rework or corrections
• Pricing approvals align with margin targets and company guidelines
• Customers receive proactive communication and timely resolution of issues
• Inventory and consignment accounts remain accurate and reconciled
• Territory Sales Managers receive reliable profitability and sales reporting
• Reduced disputes, improved on-time delivery, and strengthened customer relationships
• Consistent execution that protects both service standards and profitability

The Selling Supervisor (Sales Manager) supports the Store Manager and the store team through effective execution of sales plans and assists and executes operational management tasks while being responsible for their own personal sales goals.

Essential Duties And Responsibilities

• Assists Store Manager with developing and implementing a strategic plan to achieve store business goals
• Responsible for meeting or exceeding personal sales and KPI goals
• Actively develops new clients by finding new ways to enhance and develop business and maintains existing clients
• Maintains client book (CRM) to standard and generates sales by utilizing the client book through appointments, consignment and daily correspondence and follow up with clients
• Effectively captures client data for connecting with clients and building relationships
• Completes outreach to connect with clients on a regular basis
• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
• Upholds all brand values and relationship values
• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
• Follows through and accomplishes multiple projects and store priorities in a timely manner as needed
• Acts as ‘Manager on Duty’ when Store Manager is out of the store or unavailable and is confident managing all aspects of the business
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, and peers
• Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
• Acts as the manager on duty when scheduled, to support all business functions
• Communicates effectively and develops and maintains professional relationships internally and externally
• Effectively teaches, demonstrates and assists to ensure staff is trained in product knowledge, clienteling and relationship selling skills
• Creates and maintains positive employee relations by helping lead a professional store team
• Communicates with Store Manager by providing feedback of any employee relations matter
• Coaches and motivates the sales team as needed
• Assists to ensure all store staff complies with all POS procedures
• Understands and performs all POS functions accurately, professionally and within Company compliance
• Opens and closes the store - performing all tasks to Company standard and compliance
• Resolves client issues and requests in an efficient, resourceful and quick manner
• Demonstrates high level of quality in work, attendance, and appearance
• Solves problems/issues methodically and with a sense of urgency
• Takes on appropriate partnerships with Store and Field Management, Human Resources and other corporate partners as needed
• Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
• Demonstrates high level of quality in work, attendance and appearance
• Actively contributes to non-selling activities and loss prevention initiatives
• Actively participates in Monthly Touch Bases
• Attends all required Store Meetings
• Maintains standards of store cleanliness and organization
• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Assist in preparation and coordination of complete and accurate physical inventory per Company guidelines
• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Assists to ensure accuracy of Company in store promotions and merchandise markdowns
• Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
• Ensures accuracy of all POS procedures and conducts training of POS System to staff
• Has a strong knowledge of the alteration process and fitting a client for alterations
• Opens and closes the store performing all tasks to Company standard
• Supports in the preparation and facilitation of required Store Meetings as needed
• Maintains standards of cleanliness and organization
• Maintain store and helps ensure staff safety component
• Assists in maintaining compliance to all Company Policies & Procedures
• Adhere to Timekeeping procedures

Additional Responsibilities

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Less than 20% travel may be required as necessary
• Ability to be flexible and willing to work extended hours when necessary

Education/Experience

• 2 - 5 years retail sales experience
• Luxury experience preferred
• Exemplary selling and clienteling skills

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Standing, walking and squatting the majority of the works shift
• Ability to climb ladders or stairs (depending upon store design)
• Required to carry garments and packaging up to 40 pounds

Moderate: Mostly standing, walking, bending, frequent lifting

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

Majority of shift requires client interaction

• Ability to work varied hours: nights, days and weekends to support the business needs

St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.