Clientele Perks Jobs in Usa

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Nashville Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Language skills (Spanish) are a plus
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $75,000 - $87,500 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Retail Regional Manager (Florida, DC & Texas) – CONFIDENTIAL

Employment Type: Full-Time Location: Florida or Washington, DC (frequent travel across Florida, DC & Texas) Compensation: $165,000.00 annual base salary

Position Overview

The Retail Regional Manager is responsible for leading store operations across Florida, DC, and Texas to maximize sales, profitability, and customer satisfaction. This role focuses on developing high-performing Store Managers, elevating the client experience, and driving growth through exceptional service and operational excellence. The ideal candidate brings a strong background in luxury or premium retail, multi-unit leadership, and is comfortable traveling extensively across the region.

Key Responsibilities

• Lead regional initiatives including new store openings, remodels, closures, systems rollouts, and organizational changes.
• Monitor retail market trends, customer behaviors, and competitive activity; propose and implement business improvements as needed.
• Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines across all locations.
• Oversee daily retail operations and execute plans to maximize sales and profitability across the region.
• Achieve regional targets related to net sales, budget, costs, stock management, and staffing.
• Identify underperforming locations and implement focused action plans to improve sales, service, and operational efficiency.
• Own all aspects of store performance including sales, business planning, product presentation, visual merchandising, inventory control, client service, POS operations, in-store marketing, and team motivation.
• Develop store and individual capabilities in retail operations, including POS systems and reporting.
• Set clear, measurable KPIs and objectives for store teams and ensure regular performance review against targets.
• Review and approve store schedules to align staffing with business needs.
• Ensure timely and accurate completion of weekly reporting; for concessions, monitor reconciliation reports to track performance.
• Drive clienteling and CRM as a core focus in each store, increasing opt-in, conversion, and customer retention.
• Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture across the region.
• Conduct annual performance reviews for Store Managers and support development plans.
• Interview, hire, onboard, and train new employees in partnership with HR and key stakeholders.
• Ensure compliance with company policies, labor laws, safety standards, and loss prevention procedures across all locations.
• Partner with HR to address employee relations issues, performance management, coaching, corrective action, and retention strategies.
• Oversee adherence to e-learning and training programs.
• Gather competitor intelligence and share insights as requested.
• Plan and execute an effective travel schedule in collaboration with leadership.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

• BA degree in Business or related field, or equivalent combination of education and experience.
• 5+ years of luxury or premium retail experience managing multiple stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading teams of 6+ employees, with proven success in coaching, development, and communication.
• 3+ years in a customer service–oriented environment.
• Experience in a multi-unit environment with strong understanding of retail or hospitality operations and financial reporting.
• Experience working with department store concessions and/or multi-channel retail formats preferred.
• Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail setting.
• Ability to work full-time with flexibility for early mornings, evenings, weekends, and holidays, regularly exceeding 40 hours per week.
• Experience in coaching, employee engagement, leadership development, and soft-skills training.
• Ability to lead through change and ambiguity, influencing senior store leaders and cross-functional partners.
• Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms.

Skills & Competencies

• Strong passion for luxury clients, product, and elevated service.
• Collaborative mindset and ability to work effectively across teams and functions.
• Client-first mentality with a focus on long-term customer relationships.
• Proven sales ability with a strong track record of achieving KPIs and sales targets.
• Strong business acumen and data interpretation skills.
• High integrity with the ability to lead by example.
• Extensive knowledge of retail operations and processes.
• Ability to resolve escalated issues and collaborate effectively when needed.
• Executive presence with excellent verbal and written communication skills across all levels of the organization.
• Flexibility to travel frequently and adapt to changing business priorities across multiple markets.

Physical & Working Conditions

• Sedentary work with occasional lifting up to 10 pounds; frequent sitting with occasional standing and walking.
• Travel required approximately 70% of the time across Florida, DC, and Texas.

ABOUT US

Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.

YOUR IMPACT

Business Leader

• Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Develops store strategies to optimize profitability.
• Motivates team to achieve sales goals.
• Ensures team demonstrates expert product knowledge to clients.
• Addresses and resolves customer concerns according to company philosophy and standards.
• Upholds luxury clienteling standards to provide the best customer experience.

People Leader

• Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment.
• Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent.
• Observes and coaches in the moment.
• Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
• Continuously trains team on sales techniques, product knowledge and store operations.
• Ensures team is well-trained in the brand’s WE SELL SUN selling ceremony to effectively incorporate insights in every sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Enforces employee policies and procedures, including dress code, attendance and punctuality.
• Manages scheduling, timekeeping and payroll.
• Demonstrates effective communication with customers, coworkers and associates.
• Leads by example and positively influences others.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operational Excellence Leader

• Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
• Ensures adherence to all operational policies and procedures.
• Executes merchandising standards and quickly resolves any store maintenance issues.
• Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
• Understands organizational objectives and makes decisions that align with company priorities and values.
• Maintains store safety standards.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Customer-focused
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality(go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays

Languages: Foreign Languages a plus

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders– occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

The compensation for this position ranges from $32-$34 per hour in addition to a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Job description

About: With Clarity ( ) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.

Summary: We are seeking a Sales Associate for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho.

With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.

Responsibilities: As a Sales Associate, you will:

• Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
• Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
• Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client’s purchase decision is finalized
• Prepare for client visits by liaising with our Customer Service and Operations teams
• Proactively follow up with customers to secure sales and repeat purchases
• Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
• Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
• Handling pickups and drops offs for clients
• Supports the online sales process and remote sales teams

Skills: The ideal candidate:

• Understands the jewelry sales process and delivers on high quality client experiences
• Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
• Can handle high end clientele and jewelry
• Has excellent written and verbal communication skills
• Is honest, personable, and someone of high integrity
• Is highly proficient with Gmail and Google Apps

Desired Qualifications:

• Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
• Graduate Diamonds or Graduate Gemologist preferred
• Able to work in-person full time at store location
• Willing to week Saturday and/or Sunday; 5 day workweek

Benefits:

• Competitive full time base salary
• Team bonus incentive
• Healthcare benefits
• 401k
• 2 weeks PTO

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year + Sales Commissions

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Every weekend

Ability to commute/relocate:

• New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)

Job Title: Store Manager

Location: Brentwood Country Mart, Los Angeles, California

Who are we:

Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York. We offer year-round collections, including knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move. We are defined by the women who wear Varley and exist to instil quiet confidence through connections that enhance everything they already are. As women’s lives evolve, so do we.

Job Description

The Store Manager is a strategic leader and brand ambassador, responsible for driving commercial performance, delivering an exceptional customer experience, and building a high-performing team. They demonstrate independent thinking, strong problem-solving skills, and forward planning to anticipate trading patterns, staffing needs, and operational challenges. The Store Manager champions a culture of collaboration and positivity, ensuring the store is a supportive place for teams and an inviting space for customers.

Key Responsibilities

Leadership & People Management

• Lead, coach, and inspire the team to achieve commercial and service objectives.
• Proactively workforce plan, forecasting hiring and staffing needs around peak trading periods and seasonal business demands.
• Recruit, onboard, and retain high-performing talent with succession in mind.
• Conduct regular 1:1s, team meetings and annual appraisals, setting clear expectations and reviewing performance against goals.
• Address performance and behaviour issues directly, creating performance improvement plans where necessary and escalating with HR as appropriate.
• Develop and implement tailored coaching and training strategies to build capability, confidence, and leadership across the team.
• Successfully plan and manage workload and time to ensure administrative tasks and reporting are completed, while maintaining strong leadership presence on the shop floor.

Commercial & Operational Excellence

• Demonstrate strong commercial acumen, analysing performance data (sales, product, and inventory reports) to identify trends and opportunities.
• Take full accountability for achieving store KPI’s, regularly reviewing performance and implementing strategies to exceed targets.
• Translate data into actionable strategies that improve sales, stock efficiency, team effectiveness, and customer experience.
• Prepare and present clear, high-level reports and insights for senior management.
• Forecast and plan proactively for key trading periods, events, and product launches to maximize profitability.
• Use Microsoft Office (particularly PowerPoint) to support reporting, presentations, and communication of business performance.
• Ensure store operations and policies (including health & safety) are maintained.
• Utilize operational tools effectively to drive business decisions and streamline store operations, including POS, data platforms, and internal communication tools.
• Oversee visual merchandising execution and ensure the store environment reflects brand guidelines.

Customer & Brand Experience

• Act as a visible and inspiring brand ambassador, ensuring every customer interaction reflects the brand’s values and service standards.
• Drive a service-first culture that builds long-term customer relationships and loyalty.
• Leverage CRM and clienteling platforms to track customer behaviours, personalize service, and strengthen engagement.
• Manage customer feedback, ensuring issues are resolved quickly and effectively.
• Support the execution of brand activations, events, and local community initiatives to increase engagement and awareness.

Innovation & Continuous Improvement

• Take a forward-thinking approach to retail, identifying and testing new ideas to improve service, team performance, and operational efficiency.
• Continuously review processes and team ways of working to identify areas of improvement.
• Champion a culture of curiosity and adaptability, empowering the team to problem solve and think strategically.

Key Skills & Experience

• Proven experience as a retail manager (minimum 3 years), ideally in a fast-paced, digitally driven retail environment.
• Strong commercial and analytical skills, with the ability to interpret and present sales, product, and inventory data.
• Confident in workforce planning, forecasting, and preparing for peak trading periods.
• Proficiency with retail operational tools including communications platforms, POS systems, reporting/data platforms, CRM, and clienteling platforms.
• Proficiency in Microsoft Office (particularly PowerPoint, plus Excel, Word, Outlook) to support reporting, presentations, and communication.
• Demonstrated ability to manage performance and behaviour issues fairly and effectively, including creating and implementing performance improvement plans.
• Excellent leadership skills: able to coach, develop, and inspire a diverse team.
• Strong ability to plan workload, prioritize effectively, and manage time to balance admin responsibilities with being present on the shop floor.
• Forward planner with strong organizational and project management skills.
• Exceptional communication skills (written and verbal).
• Passionate about fashion, culture, and delivering exceptional customer experiences.

The Ideal Candidate

• A decisive, independent thinker who thrives in problem-solving and strategy.
• Commercially minded, with the ability to balance short-term goals with long-term growth.
• Hands-on and proactive, leading by example on the shop floor and in operations.
• Resilient and solutions-focused, with the ability to navigate challenges effectively.
• Customer-focused, detail-oriented, and adaptable to the fast-changing retail landscape.

Our People

We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two, has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community.

Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women.

We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.

Company Values

We are the sum of many parts

We may have two founders, but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals.

We pursue quality in everything we do.

We should chase perfection in everything we do. Growth is a result of improvements to every aspect of what we do, not just reliant on an individual or department. We grow together.

We embrace possibility and push boundaries

We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes.

Data-driven decisions and purposeful actions

We base our decisions and actions on data and reason, not on hope. We prioritize and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions.

Our brand is timeless and valuable

Our brand is our most valuable asset, and we treat it with the utmost respect. We recognize that our brand will outlive us and strive to enhance its value through everything we do. We prioritize long-term growth over short-term gains, ensuring the longevity of our brand's reputation.

We never compromise our product

We believe the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price.

We respect and exceed customer expectations

We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others.

We choose partners who reflect our values

We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation.

We grow our brand by empowering others

We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections.

Responsibility is at the core of everything we do

We believe that responsibility is as fundamental as the fit of a garment. We prioritize ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities.

Kindness is our guiding principle

We prioritize treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

TITLE: Sales Manager

REPORTS TO: Store Manager / Regional Manager

OVERALL DUTIES:

The Sales Manager is responsible for day-to-day staff productivity development in

line with the store’s strategy, building highly motivated teams and developing the

staff to the next level. Ensuring established sales and profit goals are met both

individually and as a team. This individual will assist with supervising and providing

the staff with support to reach their goal while modeling MaxMara standards of

customer service. In addition, all floor related operational activities are

responsibility of the Sales Manager.

CORE RESPONSIBILTIES:

1. Customer Service

• Must have the ability to maintain and communicate the Company’s

commitment to goals, drive sales, and motivate team’s performance

• Assist assigned stylist by Store Manager in their daily appointments

and operations. Assist all other sales associates as needed.

• Actively builds client confidence by creating an engaging interactive

experience

• Assist assigned stylist with retaining and gaining new clients, meeting

conversion goals and continues to service existing client base

• Resolves customer service issues swiftly

• Ensure customer’s needs are met without hesitation.

• Assist sales associates in consistently meeting /exceeding both store

and individual sales goals including KPI’s

• Maximize the customer experience

• Maintain positive outlook and professional demeanor while

supporting company initiatives

• Stresses importance of developing a local clientele with the goal of

enlarging top tier loyal client base

• Ongoing reinforcement of all aspects related to clienteling

2. Staff Development

• Monitor and encourage client development by supporting assigned

top stylists, as per directive of Store Manager and Regional Manager,

with all CRM related tasks such as client outreach, client lists analysis,

management of follow ups, operational activities (approval &

appointment set up, ringing sales etc.)

• Manage on the floor to maintain a strong presence

• Can align other team members to reach goals to support the business

• Creates a store environment that emulates the company DNA

3. Operations

• Achieve and exceed individual sales goals. Assist with achieving the

Company’s sales plan for your boutique or outlet by leading the store

team to drive sales through constant training and modeling of

outstanding customer service skills

• Perform all point-of-sale (POS) cashier-level functions

• Ring any approvals going in/out of the stylist

• Ringing all of assigned stylist individual sales and returns and all

other associate’s as needed.

• Check on the finished alts, B2E orders and COP’s for assigned stylist’s

clients.

• Daily communication with assigned stylist and have merchandise for

client appointments set up in the fitting room.

• Communicates all store related issues to Store Manager when unable

to solve on their own

• Answer all incoming calls and direct customer inquiries to

appropriate party

• Assist with closing and opening procedures to ensure the store is

ready for business, including compliance to visual merchandising

standards

• Maintain and monitor the staff’s compliance with Company policies

and procedures on sales, customer service, dress code, etc., and

provide feedback to Store Manager and Assistant Store Manager as

needed.

4. Human Resources

• Ensure all company policies and procedures are being followed on the

sales floor

• Exhibit strong communication skills that are clear and concise with

the store team, assigned top stylists, Management and Regional

Manager

• Create a positive store atmosphere that consistently motivates the

team

• And other duties assigned from time to time

REQUIRED SKILLS/EDUCATION

• BA a plus

• Minimum 2 years of supervisory experience in the apparel industry

with a proven track record of driving sales and excellence in customer

service; luxury a plus

• RTW and/or shoe experience is a plus; product experience in luxury

or high-end retail is strongly preferred

• Strong interpersonal, organizational, and communication skills

• Training, interviewing, organizational, and performance management

skills.

• Able to work independently as well as collaboratively

• Proficient computer skills

• Ability to manage conflict

• Must be able to lift, carry, or otherwise move objects weighing up to

15 pounds when merchandising sales floor using ladders or stairs.

• Max Mara is an Equal Opportunity Employer. M/F/D/V

Company Profile

Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.

Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.

Position Overview

As a Sales Supervisor at Zadig & Voltaire's Scottsdale boutique, you play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.

Key Responsibilities

• Lead your team to meet and exceed store sales targets as directed by the GM/AGM
• Maintain a strong floor presence to maximize selling opportunities
• Ensure a consistent positive and rewarding client experience
• Deliver personalized customer service in line with brand values and standards
• Support key business initiatives and product launches
• Drive clientele development through customer data collection and relationship-building
• Leverage marketing tools to engage clients and boost sales
• Utilize CRM technology to enhance client journey and experience
• Stay informed and passionate about the luxury fashion industry and market trends
• Ensure the store is clean, organized, and welcoming to customers
• Maintain visual standards and ensure compliance with all company policies

Note: This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to

support business operations and team success.

Requirements

Sales & Service

• Proven success in customer/clientele sales and meeting performance goals
• Commitment to delivering exceptional customer service and exceeding expectations

Leadership & Operations

• Experience in team management, training, and performance techniques
• Ability to manage priorities, multitask, and maintain attention to detail
• Strong verbal and written communication and interpersonal skills

Technical Skills

• Familiarity with retail POS systems, (Y2) Microsoft Office, and Google Docs
• Comfortable using technology to support sales and enhance customer service

Personal Attributes

• Passion for the contemporary / luxury fashion
• Positive, proactive, and collaborative mindset
• Flexible, responsible, and self-motivated

Education & Experience

• High School Diploma required; Associate or Bachelor’s degree preferred
• Minimum 1 year of experience as a Sales Supervisor

Montce is a woman-owned swimwear and apparel brand born in Fort Lauderdale, FL. What started small has grown into something much bigger, fueled by a team that thrives on creativity, collaboration, and big ideas. We’re looking for people who want to bring their best, grow with a fast-moving fashion brand, and be part of a culture that’s passionate, stylish, and always evolving.

Senior Stylists play a pivotal role in our stores, balancing leadership, styling expertise, and operational support. In partnership with the Store Manager, and in their absence, Senior Stylists help guide the team, oversee visuals and store socials, and ensure the client experience feels organic and effortless, leaving every client feeling confident in Montce pieces. Through styling that captures Montce’s signature effortless, cool-girl vibe, Senior Stylists elevate both the client journey and the overall store experience.

Responsibilities include:

• Lead opening and closing procedures
• Achieve expected personal sales metrics and contribute to team sales metrics
• Assist Store Manager as needed with operational and store tasks as directed
• Actively contribute to building and maintaining a positive and inclusive team culture
• Lead by example, demonstrating Montce culture, ethics, and high accountability to create a team of trust and transparency
• Attention to current trends and styles to offer an up to date and current styling experience in-store
• Clear and consistent communication with the Store Manager on all store and Montce related topics
• Assist in executing and promoting in-store and partnership events to cultivate community alongside Store Manager
• Active participation in retail clienteling experience
• Help maintain a well-organized store inventory and back of house
• Expert on product and fit knowledge
• Delivers the Montce client experience to ensure the client is the priority at all times

This position is similar to a combined Lead Keyholder and Assistant Manager role found in other retail stores.

Who you are:

• Excellent verbal and written communication skills with receptiveness to feedback
• A minimum of 1-2 years of experience of retail experience required
• Trendy and expressive of their own personal style
• Open availability for weekends, evenings, and holidays
• Confident people skills

Environment:

• Ability to stand for long periods and walk around throughout a 8 hour work day
• Occasional lifting and moving of boxes up to 50lbs
• Comfortable with technology and using social media, clienteling, and e-commerce/POS platforms

Benefits:

• Competitive pay range based on experience
• Store monthly bonus structure
• Employee discount

Company Description

Etiq is a fine jewelry house crafting modern heirlooms through sculptural design, rare materials, and intentional symbolism. Each piece is crafted to be both personal and powerful—made individually, for discerning individuals. As we prepare to open our flagship atelier in Fall 2025, we’re building a team of sharp, passionate individuals ready to shape the future of luxury.

Role Description

This is a full time role for a Fine Jewelry Sales Associate, located in Tribeca, NYC. The Lead SA will be responsible for driving sales, overseeing daily store operations, managing inventory, and providing excellent customer service. The role also includes implementing creative sales strategy to increase walkthrough traffic and referral clientele, offering input for merchandising strategies, and ensuring the store meets its monthly sales targets.

Sales & Client Development

• Drive store sales by meeting and exceeding monthly targets.
• Develop and maintain strong client relationships through personalized service, follow-up, and private appointments.
• Act as a trusted advisor to clients, demonstrating deep knowledge of gemstones, craftsmanship, and brand values.
• Proactively prospect and cultivate new clients, leveraging local networks and partnerships.

Client Experience

• Deliver a refined, discreet, and welcoming in-store experience aligned with Etiq’s luxury positioning.
• Tailor presentations and storytelling to highlight the uniqueness of each piece.
• Assist in hosting private events, client activations, and brand experiences at the boutique.

Leadership & Operations

• Serve as the senior sales presence on the floor.
• Support store opening/closing procedures, inventory control, and operational excellence.
• Collaborate with leadership on merchandising, visual presentation, and client engagement strategies.

Qualifications

• 4+ years of experience in fine jewelry, luxury fashion, or high-end retail.
• Proven track record of exceeding sales goals and building repeat clientele.
• Strong knowledge of fine jewelry, gemstones, and/or luxury craftsmanship preferred.
• Sophisticated communication, presentation, and relationship-building skills.
• Entrepreneurial mindset with the ability to take initiative in a growing brand environment.
• Flexible schedule including evenings, weekends, and events.

Base Salary Range: $60,000–$75,000 annually

Commission: Lucrative performance-driven structure with significant earning potential

Benefits: Health coverage, paid time off, and employee discounts

Clear path for professional growth within a fast-scaling fine jewelry house

ABOUT US

Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.

YOUR OPPORTUNITY

Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.

YOUR IMPACT

Business Leader

• Drives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
• Develops store strategies to optimize profitability.
• Motivates team to achieve sales goals.
• Ensures team demonstrates expert product knowledge to clients.
• Addresses and resolves customer concerns according to company philosophy and standards.
• Upholds luxury clienteling standards to provide the best customer experience.

People Leader

• Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
• Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
• Observes and coaches in the moment.
• Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
• Continuously trains team on sales techniques, product knowledge and store operations.
• Ensures team is well-trained in the brand’s WE SELL SUN selling ceremony to effectively incorporate insights in every sale: first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
• Enforces employee policies and procedures, including dress code, attendance and punctuality.
• Manages scheduling, timekeeping and payroll.
• Demonstrates effective communication with customers, coworkers and associates.
• Leads by example and positively influences others.
• Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement

Operational Excellence Leader

• Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
• Ensures adherence to all operational policies and procedures.
• Executes merchandising standards and quickly resolves any store maintenance issues.
• Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
• Understands organizational objectives and makes decisions that align with company priorities and values.
• Maintains store safety standards.
• Responsible for opening and closing the store.

KEYS FOR SUCCESS

Education:

• High School Diploma/Equivalency Required
• 1-2 years of store leadership experience, preferably with luxury brands
• 3+ years of experience in the luxury retail space

Competencies:

• Knowledge of retail management best practices
• Track record of achieving results
• History of building, leading,motivating, and coaching teams
• Results-Driven: proven ability to understand and drive store profitability through service
• Customer-focused
• Strong leadership critical thinking and problem solving skills
• Passion for luxury product with an appreciation for design
• Entrepreneurial spirit
• Solution-oriented
• A professional, welcoming character and presentation
• Ability to generate customer delight
• Client-oriented with an excellent sense of service quality(go the extra mile spirit)
• Excellent communication skills
• Strong attention to detail
• Team-oriented; “win-together” mentality
• Displays strong organizational skills and follow-through
• Technologically savvy
• Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays

Languages: Foreign Languages a plus (Spanish)

Essential Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required-frequently
• Climbing ladders– occasionally
• Routine standing for duration of shift (up to 8 hours)

BENEFITS JUST FOR YOU

We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous employee discount
• Medical, Dental, and Vision insurance
• Paid vacations (16 days a year) and holidays
• A 401k plan with an employer contribution
• Weekly Sales Bonus Structure
• Tax-free commuter benefits
• Employee referral program

OUR COMMITMENT

The compensation for this position is $30 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Coral Gables Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base salary for this role is $75,000-$90,000.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Las Vegas North Premium Outlet Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Language skills (Spanish) are a plus
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $70,000 - $85,000 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Job Title: Sales Floor Supervisor

Location: 1022 Madison Ave & 83 Orchard St. 

Employment Type: Full-Time / Part Time

Start Date: Immediate

About Us:

Kallmeyer is a New York based RTW and accessories brand which reimagines everyday staples as an elevated modern modular wardrobe. Each piece offers unique versatility which is polished yet unpretentious, through immaculate fit and fabrics, intelligent details and thoughtful balance.

The brand is committed to equitability through social impact and responsible manufacturing. Kallmeyer’s flagship downtown store (est.2019) and Madison Avenue boutique (est.2025) – create a personalized and distinguished environment for customer experience and community engagement surrounded by hand-made furniture and carefully curated details.

About the Role:

KALLMEYER is seeking a Sales Floor Supervisor to support daily boutique operations across our Lower East Side and Upper East Side locations. This role is ideal for a polished retail professional who leads by example, thrives on the sales floor, and delivers thoughtful, relationship-driven luxury service.

Key Responsibilities:

• Deliver an elevated, personalized client experience
• Drive sales through styling, clienteling, and brand storytelling
• Supervise the sales floor and manage sales associates during shifts
• Lead, motivate, and support associates to meet service and sales goals
• Open and close the store; manage POS. 
• Support training, visual standards, and inventory organization

Qualifications:

• 2+ years of luxury or contemporary retail experience
• Prior keyholder or supervisory experience preferred
• Strong sales instincts and clienteling mindset
• Reliable, detail-oriented, and professional
• Flexible availability, including weekends and holidays
• Ability to work across both boutique locations

Benefits:

• Salary range $28 - $33/hr
• Sales-driven incentive opportunities
• Access to competitive health and dental coverage + 401k options
• A supportive, team-driven environment that values collaboration, communication, and mutual respect
• Opportunities for career growth and development with a rapidly growing luxury brand
• Employee discounts on Kallmeyer merchandise

Property: SHA Mexico

Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations.

Job Purpose:

The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness.

The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture.

The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele.

Main Duties & Responsibilities:

• Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience.
• Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments.
• Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness
• Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results.
• Oversee financial performance, including budget execution, revenue management, cost control, and KPIs.
• Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability.
• Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed.
• Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality.
• Ensure compliance with all legal, safety, health, environmental, and operational standards.
• Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value.

Job Profile:

• Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields.
• Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage.
• Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role.
• Experience with international ultra-luxury brands.
• Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions.

Languages:

• Fluent English and Spanish required.
• Additional languages considered an asset.

Specific Competencies:

• Strategic vision and business orientation.
• Think Global, Act Local mindset.
• Strong operational leadership and hands-on execution.
• Ability to combine strategy and daily operations effectively.
• Strong focus on guest experience and personalization.
• Ability to influence and manage high-profile stakeholders.
• Adaptability to multicultural environments.

Technological Skills:

• Proficiency in property management systems and operational software.
• Advanced knowledge of Microsoft Office or Google Workspace.
• Experience in data-driven operational decision-making.

Skills Chain of Command:

• Proactivity
• Analytical skills
• Results-oriented
• Interdepartmental integrator

Competencies based on our values:

• Excellence | We strive for excellence in everything we do, making it a habit
• Evolution | We are committed to constant improvement and innovation
• Honesty | We prioritise honesty and loyalty in everything we do
• Caring | We genuinely care for our guests, our team, our planet, and our resources
• Happiness | We enjoy the journey,facing challenges with passion and enthusiasm

Other Competencies and Skills Required:

• Strong business orientation and strategic mindset.
• Ability to work in international and multicultural environments.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities simultaneously.
• Willingness to travel as needed.

Our luxury high jewelry client is looking for an ASM! This will be for their brand new store opening at South Coast Plaza this summer.

ROLE OVERVIEW:

The Assistant Store Manager plays a key hands-on role in the day-to-day running of the client's South Coast Plaza store. This is a highly service-driven boutique with a close-knit team and a strong focus on delivering an exceptional luxury client experience.

Working closely with the Area Manager, the Assistant Store Manager supports daily operations, sales performance, and team leadership. The role is primarily operational and client-facing rather than strategic, with a strong emphasis on leading by example on the shop floor, maintaining high standards, and supporting a small sales team in achieving store targets.

RESPONSIBILITIES:

Store Operations & Daily Management

• Support the Store Director in the smooth day-to-day operation of the Sloane Street store.
• Ensure consistently high standards of client service, store presentation, and operational execution.
• Act as a senior point of contact on the shop floor, handling client needs and resolving issues with confidence and discretion.
• Open and close the store as required and support rota planning and daily coverage.

Sales & Client Experience

• Be highly present on the sales floor, delivering exceptional, personalised service to all clients.
• Support the achievement of store sales targets.
• Build strong repeat-client relationships through consistent follow-up, clienteling, and attention to detail.
• Support private appointments and in-store events as required.

Team Support & Development

• Support the Area Manager in the day-to-day management of a small team of approximately five sales associates.
• Lead by example in behaviour, presentation, and service standards.
• Assist with onboarding, training, and coaching to support team performance and confidence.
• Provide regular feedback to the Store Director on team performance and development needs.

Stock & Back-of-House Support

• Support back-of-house processes, including stock handling, accuracy, and organisation.
• Assist with stock deliveries, transfers, and basic administration.
• Ensure stock rooms and selling areas are maintained to brand standards.

Reporting & Administration

• Support basic sales reporting, daily figures, and store administration as required.
• Communicate key store updates to the Store Director and wider retail team.

QUALIFICATIONS AND EXPERIENCE

Previous experience as an Assistant Store Manager or Senior Sales Associate within luxury retail, ideally fine or high jewellery.

Strong sales and clienteling skills with a genuine passion for luxury service.

Comfortable working in a smaller store environment where roles are hands-on and varied.

Organized, reliable, and detail-oriented with strong follow-through.

Confident communicator with a collaborative, supportive leadership style.

You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.