Client Operations Remote Jobs in Usa

Our client is seeking a Client Onboarding Specialist to join their team, which provides technology and solutions that help financial institutions manage regulatory risk, maintain accurate client data, and streamline compliance processes. This role will work closely with internal teams and external clients to support onboarding workflows, manage regulatory documentation, and improve operational processes.

Responsibilities:

• Manage multiple client onboarding requests while ensuring timely completion of deliverables
• Interpret and review financial and legal entity documentation as part of onboarding and regulatory requirements
• Partner with cross-functional teams and third-party vendors to support onboarding processes
• Prepare project trackers and lead client meetings to provide updates on progress and milestones
• Identify process gaps and recommend improvements to enhance efficiency
• Build and maintain strong relationships with clients, partners, and internal stakeholders
• Support the implementation of new workflows and regulatory requirements

Qualifications:

• 1–3 years of experience in client onboarding, regulatory compliance, or financial services operations
• Familiarity with KYC documentation and onboarding processes
• Exposure to derivatives trading is a plus
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and presentation abilities
• Proficiency in Microsoft Office, particularly Excel
• Ability to manage multiple priorities in a fast-paced environment

Opensity Solutions is seeking an experienced Site Manager to oversee daily operations for one of our prominent law firm clients in the Boston area. This role is responsible for managing a team of service professionals supporting multiple operational areas including mailroom services, print/copy operations, reception, hospitality, and records management.

The ideal candidate is a service-driven leader who thrives in professional environments, communicates effectively with clients, and has experience supervising teams in office services or similar operational functions.

This position plays a key role in maintaining high service standards while strengthening client relationships and supporting the firm through an upcoming office move and workspace cleanup initiative.

Key Responsibilities

• Manage and supervise a team of approximately 8 staff members across mailroom, print/copy, reception, hospitality, and records functions

• Lead recruiting efforts including interviewing, onboarding, and training new hires

• Create staff schedules and manage day-to-day workflow and service delivery

• Conduct performance reviews, coaching, and corrective actions when necessary

• Build and maintain strong relationships with the client’s Office Manager and internal staff

• Coordinate and execute onsite client meetings and hospitality events

• Ensure consistent delivery of high-level service standards across all operational areas

• Support office cleanup and organization initiatives in preparation for an upcoming office move

• Identify opportunities for operational improvement and service excellence

Qualifications

• Bachelor’s degree in Business, Management, or related field preferred/ HS Diploma is a must.

• Prior supervisory or management experience overseeing operational or service teams

• Experience managing staff scheduling, performance management, and team development

• Strong communication and client relationship management skills

• Ability to work in a fast-paced professional services environment

• Highly organized with strong problem-solving abilities

Preferred Experience

• Law firm or legal services environment

• Mailroom management or office services operations

• Print production or managed print services

• Records management experience

• Hospitality or client services environments

• Experience supporting office moves or workplace transitions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Client Services Coordinator – IT Asset Disposition (ITAD)

Full-time, In-office

Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance.

Key Responsibilities:

• Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels.
• Oversee asset disposition orders, including initiation, updates, and accuracy checks.
• Resolve issues relating to scheduling, logistics, compliance, or data security.
• Provide compliance documentation such as certificates of erasure, recycling, and disposal.
• Educate clients on best practices for IT asset preparation and ensure seamless project execution.
• Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience.

Candidate Profile:

• Bachelor’s degree and 2–3 years of experience in a client services or project coordination role.
• Highly organized, with excellent communication and problem-solving skills.
• Proactive, independent, and reliable, with strong follow-up and attention to detail.
• Comfortable managing multiple priorities and deadlines while maintaining a client-first approach.
• Experience in logistics coordination or IT services (ITAD experience a plus).
• Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred.

Why Apply?

This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth.

Interested? Apply today to take the next step in your career journey.

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• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  
• Facilitate payment function, answer client queries on accounts, portfolios and records
  
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
  
• Guide callers through troubleshooting, navigating the company website or using the products or services
  
• Collaborate with other client services professionals and financial advisors to improve client experience
  
• Willingness to cross train in other operational functions beyond day-to-day assignment
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  
• Process team specific tasks as requested by the business.
  
• Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  
• Interface with teams and businesses resolve on-going issues and answer specific policy questions
  
• Provide support and work on special projects as requested
  

• 
  
• Bachelor's degree
  
• 1-3 years of prior work experience in a relevant field.
  
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple projects with competing deadlines
  
• Proven analytical skills and problem solving ability
  
• Team player with positive attitude and strong work ethic
  
• Ability to work collaboratively with all levels of the organization
  
• Flexible and able to work well under pressure in a team environment
  
• Strong communication skills (written and verbal)
  
• Great active listening skills
  
• Exceptional interpersonal and rapport building skills
  
• Ability to work in a fast-paced environment
  
• Strong interest in client service/operations
  
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  
• Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
  

• 
  
• Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.
  

• 
  
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  
• Facilitate payment function, answer client queries on accounts, portfolios and records
  
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
  
• Guide callers through troubleshooting, navigating the company website or using the products or services
  
• Collaborate with other client services professionals and financial advisors to improve client experience
  
• Willingness to cross train in other operational functions beyond day-to-day assignment
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  
• Process team specific tasks as requested by the business.
  
• Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  
• Interface with teams and businesses resolve on-going issues and answer specific policy questions
  
• Provide support and work on special projects as requested
  

• 
  
• Bachelor's degree
  
• 1-3 years of prior work experience in a relevant field.
  
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple projects with competing deadlines
  
• Proven analytical skills and problem solving ability
  
• Team player with positive attitude and strong work ethic
  
• Ability to work collaboratively with all levels of the organization
  
• Flexible and able to work well under pressure in a team environment
  
• Strong communication skills (written and verbal)
  
• Great active listening skills
  
• Exceptional interpersonal and rapport building skills
  
• Ability to work in a fast-paced environment
  
• Strong interest in client service/operations
  
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  
• Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
  

Required Skills & Experience

-Previous experience supporting a large fortune 100 company

-Lead client onboarding and relationship management for strategic accounts.

-Monitor KPIs and drive continuous improvement in service performance.

-Develop and implement customer service protocols tailored to 3PL logistics.

-Serve as the primary point of contact for client escalations and service inquiries.

Job Description

Insight Global is seeking a dynamic and experienced Client Service Manager for one of their premier clients in the Columbus, OH area. This employee will lead customer engagement and service excellence at our clients brand-new 1 million square foot warehouse facility. As a key member of the leadership team, you will play a pivotal role in standing up operations, building client relationships, and ensuring seamless service delivery in a fast-paced third-party logistics (3PL) environment. This employee will be working very closely with the customers client so having experience supporting a large fortune 100 company is important in this role.

Are You a Proven Operator Who Thrives on Turning a Founder's Vision Into Scalable Reality?

• Do you have 7+ years leading operations in professional services, consulting, or a regulated industry?

• Have you worked alongside a founder before — and do you understand what it means to be the operator who makes the vision real?

• Are you energized by building scalable systems, leading high-performing teams, and driving profitable growth?

• Do you hold people accountable with clarity and respect — and do you never avoid the hard conversations?

If so, you may be the operational leader Berg Compliance Solutions has been looking for.

Important: If this role speaks to you, please read carefully. Serious candidates must follow the application instructions at the bottom of this posting. Applications submitted any other way will not be considered.

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ABOUT BERG COMPLIANCE SOLUTIONS

Berg Compliance Solutions (BCS) is an Austin-based environmental, health and safety (EHS) consulting firm that has served Texas manufacturers and general contractors for over 13 years. We don't just advise — we become our clients' EHS department, delivering on a critical goal: protecting their employees, the environment and businesses.

Our core belief: EHS compliance isn't just a regulatory burden — it's a competitive advantage. Through our proprietary processes and technology platform, we help manufacturers and contractors win more contracts, attract top talent, and build operational resilience. We back it with a bold guarantee: full OSHA, TCEQ, and EPA compliance within 12 months, with financial protection.

Our clients don't just hire us. They partner with us, often for years. That's by design.

We have aggressive plans to multiply the size of this business over the next five to seven years — driven by geographic expansion, new service lines, and our Apprentice EHS Training Program. We have the vision and the proven model. Now we need the operational leader to scale it.

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THE MISSION

You are the bridge between Vision and Execution.

Our Founder has spent over a decade building the intellectual property, systems, processes, client relationships, and culture that define BCS. The operational infrastructure is largely in place — it now needs to be refined, finalized, and scaled.

As Director of Operations, you will be a key leader in running the operational engine of this company — the people, the processes, the projects, and the P&L — working in close partnership with the Founder. You are the person who turns the Founder's growth initiatives into operational reality, on time and on budget.

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KEY RESPONSIBILITIES

Operational Architecture

→ Refine and finalize BCS's existing proprietary processes into fully scalable SOPs, playbooks, and training systems. The foundation is built; your job is to sharpen it.

→ Lead and manage the operational infrastructure required to support aggressive, sustained growth — systems, workflows, technology, and quality controls, in partnership with the Founder.

People Leadership

→ Directly supervise the consulting team, including Senior Managing Consultants and a growing cohort of staff and apprentice-level consultants.

→ Lead hiring, onboarding, performance management, professional development, and accountability in conjunction with the Founder.

→ Champion BCS culture: Fun Vigilance, Fanatic Discipline, Accountability, and Over & Above Effort.

→ Manage and track utilization targets (85% billable), client satisfaction scores (90%+), and delivery of our 12-month compliance guarantee to every client.

Growth Execution

→ Partner with the Founder to translate strategic vision into quarterly and annual operating plans with clear milestones and measurable outcomes.

→ Drive implementation of the roadmap for market expansion, new service line launches, and technology investments, in close collaboration with the Founder.

Financial Stewardship

→ Manage the P&L with a focus on improving margins, controlling costs, and driving profitable growth.

→ Monitor project margins, billable utilization, and contract renewals. Find the leaks and plug them.

Operational Filter for the Founder

→ Serve as the first line of decision-making on day-to-day operational issues, team management, and problem-solving — so the Founder stays focused on high-leverage activities.

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WHAT WE'RE LOOKING FOR

Required:

• 7+ years of operations or general management experience in professional services, consulting, or a regulated industry

• Bachelor's degree from an accredited university (business, operations, or related field preferred). Graduate degree is even better.

• Proven experience managing teams and contributing to P&L performance

• Strong track record of building and scaling operational systems in a growing organization

• High integrity, sound judgment, and strong communication skills

• Must be based in the Austin, Texas area with the ability to report regularly to our Northwest Austin office

• Ability to travel up to 20% as needed.

Preferred:

• Familiarity with EHS, environmental compliance, or the regulatory consulting landscape

• Experience with EOS (Entrepreneurial Operating System) or a similar operating framework

• Experience in professional services or consulting firms

• Experience scaling a small team through significant growth

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COMPENSATION & BENEFITS

• Base Salary: $115,000 – $135,000 (commensurate with experience)

• Performance Bonus: $20,000 – $30,000, tied to net profit growth, operational milestones, and team performance

• Long-Term Incentive: Potential phantom equity or profit sharing as the company hits defined scale targets

• Health, dental, and vision insurance

• 401(k) with employer match

• High-autonomy work environment with direct access to company leadership

────────────────────────────────────

OUR CULTURE: FUN VIGILANCE

We do serious work — people's lives and safety depend on it. But that doesn't mean we don't enjoy the work and the people we do it with. Our culture is built on accountability, fanatic discipline, continuous improvement, and a genuine service-minded attitude.

We follow our processes without exception, respond to clients within two hours, and always go above and beyond. No silos, no drama, no excuses. Just a team committed to protecting people and building great companies.

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HOW TO APPLY — PLEASE READ CAREFULLY

**We don't hire through a standard process, and we don't want standard applicants. To be considered for this role, you must follow these instructions exactly to the interview process started**

1. A brief summary (one page or less) describing a "Long List" you inherited in a previous role — a backlog of operational or growth initiatives — and how you prioritized and executed it to drive measurable results.

2. Your resume, along with your compensation requirements.

Send both to:

Applications submitted without the summary, will not be considered. This step is intentional — it tells us a great deal about who you are.

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BCS is a company on the move. If you're the operator who wants to help build something great — and leave a lasting mark on the safety and wellbeing of Texas's manufacturing and construction workforce — we want to hear from you.

Summary:  

The A.L.C Client Advisor is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general.

Responsibilities

Sales Performance:

• Achieve and exceed sales and metric goals
• Utilize product knowledge and trends to provide relevant styling suggestions
• Actively engage with customers, building relationships to drive repeat business
• Maintain knowledge of store key performance metrics and work towards targets
• Collaborate with the management team to develop action plans and sales strategies

Customer Service/Clienteling:

• Strive to exceed customer expectations by providing outstanding service experiences when interacting with customers
• Assist customers by selecting appropriate styles based on their needs and preferences
• Use Product Knowledge to speak to the collection’s vision and the product’s quality
• Build & maintain an organized client book to generate appointments and drive sales volume through consistent outreach and follow up
• Proactively reach out to clients based on their preferences and past purchases 

Sales Floor/Operations:

• Maintain the visual presentation of the store, ensuring VM standards are met
• Assist in floor sets and replenishment of merchandise as needed
• Complete opening and closing duties
• Uphold operational expectations through stock handling, shipping, and receiving, careful packing, light to moderate lifting, and, depending on the location, stairs while lifting.
• Collaborate with the management team to oversee any additional operational tasks
• Other duties as assigned

The A.L.C. Style Seven! - Key responsibilities of Stylists include:

1. Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion.
2. Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic.
3. Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve.
4. Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively.
5. Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses.
6. Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering.
7. Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact.

Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.

Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms.

Qualifications:

• Previous experience in a retail role, preferably with a fashion luxury/contemporary brand
• Strong sales, customer service, and communication skills
• Basic computer skills in retail point of sales system, excel, and word 
• Organizational skills and an eye for detail
• A positive, high energy, entrepreneurial spirit
• A team player who is inspired by other’s successes as well as your own
• Able to work retail hours, including weekends and holidays

The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.

Location: Greater Toronto Area

What You'll Do:

Primary Duties and Responsibilities:

• 
  
  
• Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.
  
  
• Assist in addressing performance of onsite resources and associates.
  
  
• Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.
  
  
• First point of escalation for Field Issues with the client.
  
  
• Empowered to defuse and resolve onsite client issues.
  
  
• Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.
  
  
• Provide onsite support for integration issues.
  
  
• Assist in development and deployment for Installation processes and standards.
  
  
• Recommends training for future growth and development of team to ensure best in class.
  
  
• Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.
  
  
• Assist in developing growth plans for both process and operations staff to help ensure long term success.
  
  
• Helps develop and ensures compliance in Quality Assurance program.
  
  
• Field implementation and tracking of departmental goals and objectives.
  
  
• Responsible for site activities related to Safety, Quality Control and QA.
  
  
• Coordinates activities for service to ensure all systems requiring support are successfully included.
  
  
• Final verification of preparedness for site activities.
  
  
• Support fleet and/or delivery of tools and materials for field.
  
  
• Maintain and track tooling/ test gear.
  
  
• Site Surveys for projects and sales support.
  
  
• Verification for commissioning readiness.
  
  
• Review daily field reports for content and format.
  
  

Complexity:

• 
  
  
• Verification and Implementation of standards in how Diversified deploys.
  
  
• Immediate point of escalation for job sites.
  
  

Decision Making Authority:

• 
  
  
• Feedback on Hires/Fires/Reviews.
  
  
• Removal of personnel from jobsites.
  
  
• Standard training and enforcement for Contractors.
  
  
• Timesheet/PTO/Expense Verification.
  
  

Physical Working Environment:

• 
  
  
• Ability to visit multiple jobsites in assigned geography.
  
  
• Must be able to lift 50 lbs.
  
  

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required

What You'll Bring:

Required Skills/Qualifications

• 
  
  
• 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.
  
  
• Familiarity with a wide range of audio, video and networking equipment.
  
  
• High level of experience in construction environments
  
  
• Knowledgeable of low voltage electrical concepts.
  
  
• Possess advanced AV installation skills.
  
  
• Good verbal communication skills and good customer service skills.
  
  
• Ability to diagnose, troubleshoot and resolve technical problems.
  
  
• Preferred candidates hold CTS or CTSI certifications.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

• Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists. 
• Adhere to all formal standard operating procedures that control the order fulfillment process in specialized areas. 
• Adhere to all formal standard operating procedures that control the flow of materials through the specialized areas. 
• Participate in problem solving, if errors or issues occur with operations processes.  
• Adhere to client specific pack out SOPs. 
• Perform end of shift inventory checks. 
• Notify the applicable supervisor or lead of any obstacles to the successful completion of tasks.  
• Ability to formulate emails to EVERSANA staff as a means of communication 
• Perform all tasks assigned by Supervisor or Manager.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned
  
  

• Ability to direct the workflow while simultaneously working beside material handling team members 
• Effectively communicate with co-workers and supervisors regarding work requirements 
• Pays meticulous attention to detail and possesses a task-oriented work ethic 
• Demonstrates flexibility and a willingness to modify work schedule to support company needs 
• Ability to successfully complete tasks on a daily basis. 
• Flexibility and composure in response to changing requirements. 
• Ability to receive and convey information accurately in a timely manner. 
• Ability to complete tasks with minimal supervision. 
• Ability to consistently meet or exceed productivity standards 
• Ability to safely operate forklift equipment without incident.  
• Ability to maintain zero defect performance. 
• Ability to maintain accurate inventory levels of client’s shipping supplies. 
  
  

• Day-to-day oversight of associates in partnership with Supervisor.
• Drive performance-based culture.
• Recruit and train as needed to ensure compliance and process is routinely followed.
  
  

• Adherence to all manufacturing requirements including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)  
• Focus on safety at all times and comply with all safety requirements  
• Follow all formal standard operating procedures (SOPs) that control the order fulfillment process in temperature-controlled areas  
• Meet all shift requirements as assigned (timely, uniform, etc.) 
• Hours (Minimum of 40 hours per week, 5 days of the week)
  
  

• Climate controlled environment
• Biweekly payroll
• Medical/Dental Plans
• Yearly Merit/Performance Incentives
• Tuition Reimbursement
• 401 K Plans
• Company Issued Uniforms
  
  

• High school diploma or equivalent (e.g., GED) from an accredited institution inside or outside of the US (will be required to provide official documentation if hired)
• 2+ years of experience in a fast-paced, distribution warehouse environment or stock room
• Strong verbal communication skills required  
• Strong reading, addition, and subtraction skills needed to manage order specific documentation (a calculator may be used)  
• Ability to follow instructions without deviation required
• Ability to work the required hours (expect 40hrs/week), in addition to overtime (as needed) 
  
  

• 3+ years of experience in a fast-paced, distribution warehouse environment with 2+ years of team lead or supervisor experience
• 1+ years of experience in a pharmaceutical or medical warehouse environment
• 1+ years of forklift operation experience or equivalent certification
• Demonstrated ability to independently problem-solve small to medium warehouse operations issues
• Previous experience coaching and training associates to ensure compliance with SOPs and meet productivity goals
• Bilingual (English/Spanish) communication skills (written and verbal) are a plus
  
  

Position Summary:

The Manager of Client Services and Community Outreach at Entrusted Hearts Home Care leads efforts to ensure exceptional client care while driving growth through community engagement. This role oversees daily office operations, develops and maintains key referral relationships, executes marketing initiatives, and fosters client acquisition, satisfaction, and retention. The ideal candidate is self-motivated, relationship-focused, and passionate about making a meaningful impact in home care.

Entrusted Hearts Home Care, a division of Baptist Village Communities, is a growing private duty home care agency serving Owasso and the surrounding areas, committed to providing compassionate, high-quality care. We’re seeking someone who is passionate about connecting with the community, building strong relationships, and helping families access the care they need. If you thrive in a dynamic environment, love engaging with people, and want to make a meaningful impact every day, this is the role for you.

Key Responsibilities:

• Manage efficiently while ensuring high-quality care and exceptional customer service.
• Oversee daily operations of the office in alignment with the organization’s mission, vision, and core values.
• Execute the Home and Community-Based Services (HCBS) strategic marketing plan to achieve growth goals and objectives.
• Position Entrusted Hearts Home Care (EH) as a leader in HCBS within its service area; expanding service opportunities as a result of increasing brand awareness, extending outreach, and generating referrals.
• Focus on client acquisition, satisfaction, and retention.
• Engage with the local community by participating in events and collaborating with organizations and professionals that serve our target audience through community marketing efforts.
• Develop trusted relationships with church and not-for-profit senior living community leaders.
• Cultivate partnerships/relationships with key referral sources with a minimum of 20 in-person visits per month.
• Maintain a detailed marketing and activity log.
• Establish and follow an inquiry process that ensures timely responses, confidence in the organization, and a high inquiry conversion rate.
• Review inquiries to determine next steps and action items.
• Conduct case conferences to ensure client needs are being met.
• Participate in quarterly reviews with the EH Director to evaluate progress toward performance metrics.
• Perform other tasks as assigned by the EH Director.

Qualifications

• Must be self-motivated and able to work independently
• Must possess strong interpersonal skills, the capability of relating to various people and personalities, and must maintain a professional appearance.
• Must demonstrate the ability to hire, direct, and manage personnel.
• Must possess strong organizational and time-management skills.
• Must have a valid Driver's License.
• Must pass a background screening.

Working Requirements

• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately to meet the position requirements.
• Must be able to bend, stretch, reach, lift, or move up to 25 pounds at a time, turn, and walk. Occasionally lift/move up to 50 pounds.

Benefits

• 403B Retirement savings plan
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid personal time off
• Referral bonus program
• Tuition reimbursement
• Vision insurance

Interested applicants can apply on our website at

• 
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
  
• Coordinate and process team specific tasks as requested by the business.
  
• Perform quality reviews of other team members completed work and ensure data accuracy.
  
• Work across multiple systems and platforms.
  
• Interface with teams and businesses to resolve on-going issues and answer specific policy questions.
  
• Provide support and work on special projects as requested.
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate.
  
• Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance.
  

• 
  
• Bachelor's degree required.
  
• Minimum of 2 years of relevant professional experience.
  
• Proficiency in Microsoft Office, with a strong emphasis on Excel.
  

• 
  
• Candidate must be proactive, enthusiastic and team oriented.
  
• Strong client service orientation with prior work experience in a role handling client outreach.
  
• Ability to remain composed under pressure.
  
• Ability to adapt to new challenges and a fast-changing environment.
  
• Accuracy and attention to detail.
  
• Strong written and verbal communication skills.
  

Position Summary
The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention.
Primary Responsibilities

• Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs.

• Set up and maintain accurate account details, contacts, and policy information in EPIC

• Attach, organize, and name documents in EPIC

• Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, proposal letters, change requests, proofs of insurance etc.

• Endorse policy in EPIC

• Create activities in EPIC and assign applicable team-member.

• Order loss runs

• 0-2 years experience in Commercial Property and Casualty

• Licensed or obtaining state Property & Casualty insurance license within a specified time frame

• Knowledge of Excel, Word, and other MS Office products to include basic formatting
• Able to learn coverage fundamentals.

• Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.

• Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance.

• Strong written, oral, and interpersonal communication skills.

• Able to follow a well-established and familiar set of activities and/or process to derive a solution.

• Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery.

• Works to achieve stated objectives and delivers results at the close direction of a senior team member.

• HS Diploma or equivalent

Physical Demands & Working Conditions
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Worlds property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Worlds Human Resources Talent Department.
Compensation
This is a New York based position with a competitive benefits package. The base salary ranges from $50,400 to $66,200, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: .
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Are you an experienced Laboratory Operations Senior Specialist or Manager with a desire to excel? If so, then TALENT Software Services may have the job for you! Our client is seeking an experienced Laboratory Operations Senior Specialist or Manager to work at their company in Novato, CA.

Primary Responsibilities/Accountabilities:

Client is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. Client will continue to focus on advancing therapies that are the first or best of their kind. The client's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain the client's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinate the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients' lives.

• The Senior Specialist, Laboratory Operations, coordinates and supports multiple laboratories within one or more departments. This could include ownership/responsibilities over any associated warehouse areas, performing glassware washing and media/buffer prep.
• Experienced and works independently to manage day-to-day operations and can perform troubleshooting and problem-solving. The customer base is within the labs supported. Highly customer service-oriented and has a track record of anticipating the needs of all customers, including bench scientists
• Responsible for cross-functional execution of processes such as equipment installation, working with engineering, facilities, suppliers and procurement. Oversees inventory management such as purchasing, maintaining, storing, and allocating lab equipment and supplies.
• Can provide direction to peers, if needed. Completes assignments in a timely fashion and helps the manager with assignments or projects when needed.
• Ability to work on issues with a complex and diverse scope in a matrixed organization.
• Can perform troubleshooting and basic problem-solving. Can effectively reach a solution for most problems. Proposes process improvements.

Qualifications:

The Manager, Laboratory Operations, manages and supports one or more laboratories. Manages significant portions of operations across the department, such as freezer alarm management and thaw program. Recognised subject matter expert in the department and has an impact across department operations.

• Experienced and works independently to manage day-to-day operations and customer base is across multiple labs supported within the department. Highly customer service-oriented and has a track record of anticipating the needs of all customers, including bench scientists.
• Responsible for cross-functional execution of processes such as equipment installation, working with engineering, facilities, suppliers and procurement.
• Can provide direction to peers and develop proposals for management, if needed. Completes assignments in a timely fashion and helps the manager with assignments or projects when needed.
• Ability to work on issues with a complex and diverse scope in a matrixed organization.
• Can perform troubleshooting and complex problem-solving. Can effectively reach a solution for most problems. Leads process improvements.

Market Operations Manager

Location: Indian Wells, CA (Club Drive, 92507)

Schedule: Full-Time, Monday - Friday, 8:00 AM - 5:00 PM.

Compensation & Perks

• Up to $75,000 annual salary, commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage for employees averaging 30+ hours per week
• 401(k) with 4% company match (fully vested after one year)
• Paid Time Off and Paid Holidays
• Monthly performance bonuses
• Opportunities for rapid career growth within a growing organization
• Frequent social events and team lunches
• Bonusly – get recognized and give recognition in our feel-good reward platform

About the Role

At Accel Therapies, we specialize in Applied Behavior Analysis (ABA) and other therapies that help children with autism and developmental needs thrive. We take pride in providing exceptional, evidence-based care within a positive, family-centered environment.

As a Market Operations Manager, you’ll serve as the operational leader for your entire market—overseeing the day-to-day operations across our center-based, school-based, and in-home therapy programs. You’ll ensure smooth execution of administrative and clinical operations, foster an engaging and supportive team culture, and help deliver outstanding experiences for clients and families.

You’ll work closely with the Regional Operations Manager and Center Directors to align strategy, drive quality and efficiency, and support continued growth in your market. As your market grows, you will also oversee an Associate Operations Manager (AOM) who will help you manage scheduling, culture building, staff support, and environmental excellence across the region.

What You’ll Do

Administrative & Market Operations

• Oversee daily operations across center, school, and home service lines to ensure seamless execution and exceptional client and teammate experiences.
• Manage market schedules, budgets, and resources efficiently.
• Support marketing and outreach efforts through community events and partnerships.
• Lead client pipeline process, supporting families from FBA scheduling through start date.
• Ensure centers are consistently set-up to uphold safety, quality, and brand standards.

Staff Leadership & Culture

• Lead, coach, and develop staff to drive engagement, accountability, and culture.
• Support BT training + onboarding to provide a great experience and ensure operational excellence.
• Celebrate team wins and build a positive, inclusive market culture by hosting team building events, coordinating team meals, and being a hype leader!
• Provide ongoing coaching and performance feedback to develop your team.
• Supervise the Associate Operations Manager as the market matures, delegating scheduling and culture initiatives.
• Support critical conversations, deliver difficult feedback, and help the team by adhering to performance management expectations and processes.

Compliance & Quality Assurance

• Ensure full compliance with all licensing, safety, and regulatory requirements.
• Conduct periodic audits and implement improvements to maintain operational excellence.
• Promote adherence to company policies and client safety protocols.
• Partner with clinical leadership to maintain the highest standards of care.
• Conduct caregiver attendance conversations to improve client utilization and support the overall growth and performance of the center.

Communication & Collaboration

• Serve as the market liaison among center staff, families, and leadership.
• Co-lead staff meetings, team huddles and share key updates.
• Act as the primary operational contact for school-based partners and local stakeholders.
• Represent Accel at community and networking events to strengthen relationships and awareness.

Who We’re Looking For

• Bachelor’s degree in Business, Healthcare Administration, Education, or related field (strongly preferred)
• 2+ years of management experience in an ABA or related healthcare setting; multi-site experience preferred
• Excellent leadership, communication, and operational management skills
• Comfortable managing a fast-paced, multi-location environment
• Bilingual in Spanish a plus

Job Title: Operations Manager

Location: Old Bridge New Jersey

Compensation & Benefits

• Base Salary: $150,000 – $170,000

• Performance Bonus & Incentives

• Medical Benefits

• Paid Time Off & Holidays

• Company Vehicle or Vehicle Allowance

• Phone & Laptop

• Professional Development & Industry Training

Company Overview

Our client is a family-owned commercial roofing contractor serving building owners, property managers, facility managers, and general contractors throughout New Jersey. The company specializes in commercial roof repairs, preventative maintenance, replacements, and new construction, providing high-quality roofing solutions while building long-term relationships with clients. The organization prides itself on accountability, teamwork, and operational excellence, creating an environment where leaders take ownership, communicate effectively, and drive continuous improvement across the business.

Due to continued growth, they are seeking an experienced Operations Manager to oversee field operations, service delivery, and production management while ensuring projects are executed efficiently, safely, and profitably.

Position Overview

The Operations Manager will be responsible for leading the company’s service and production departments while ensuring projects are completed on schedule, within budget, and to the highest quality standards. This individual will work closely with leadership, project managers, estimators, and field supervisors to drive operational efficiency, improve workflows, and support the company’s growth objectives.The ideal candidate is a hands-on operational leader with experience in commercial roofing or construction operations, capable of managing teams, optimizing processes, and maintaining strong relationships with clients and internal stakeholders.

Key Responsibilities

• Oversee daily operations for service and production departments, ensuring efficient scheduling, resource allocation, and job execution

• Lead and manage field teams including superintendents, project managers, foremen, and technicians to ensure projects are completed safely, on time, and within budget

• Collaborate with sales, estimating, and leadership teams to support project planning, scheduling, and operational strategy

• Monitor project performance including labor productivity, job costing, profitability, and operational KPIs

• Implement and refine operational processes to improve efficiency, reduce delays, and support long-term company growth

• Ensure all projects meet company quality standards and comply with safety regulations, building codes, and industry best practices

• Maintain strong relationships with clients, vendors, subcontractors, and internal teams to ensure successful project outcomes

• Support backlog management and resource planning to align production capacity with sales growth

• Oversee procurement, equipment utilization, and vendor coordination to ensure projects are properly supported

• Provide leadership and mentorship to field staff while helping develop future leaders within the organization

Qualifications

• 7–10+ years of experience in commercial roofing operations, construction management, or a related field

• Proven experience managing field operations, service teams, and production crews

• Strong understanding of commercial roofing systems such as TPO, PVC, EPDM, BUR, and modified bitumen

• Experience overseeing multiple projects, crews, and schedules simultaneously

• Demonstrated leadership ability with experience mentoring and developing field personnel

• Strong knowledge of job costing, project profitability, and operational performance metrics

• Excellent communication and problem-solving skills when working with clients, vendors, and internal teams

• Proficiency in Microsoft Office (Outlook, Excel)

• Experience with construction management or CRM platforms such as Procore, Acculynx, Centerpoint, or similar systems

• Highly organized, proactive, and results-driven with a strong sense of accountability

Legal & EEO Language:

Tiello LLC is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.