Client Operations Remote Jobs in Usa

About the Role

The Touching Hearts at Home Franchise Operations Coordinator supports the day-to-day operations of the franchise office and strengthens franchisee relationships across the network. This role manages communication touchpoints, franchise documentation, event logistics, reporting, and general office operations to ensure franchisees feel supported, informed, and connected.

Key Responsibilities

Franchisee Support & Network Coordination

• Route and track incoming inquiries to the appropriate departments.
• Manage franchisee acknowledgements (anniversaries, milestones, recognition).
• Track non-legal customer, caregiver, or client dispute resolutions.
• Coordinate owner forums, peer groups, and special-topic calls, including scheduling, reminders, agendas, and attendance tracking.

Documentation, Compliance & Reporting

• Maintain franchise documents, including agreements, renewals, amendments, and required filings.
• Collect and track Certificates of Insurance and monitor renewal deadlines.
• Support onboarding documentation for new franchise owners.
• Prepare weekly, monthly, and quarterly reports; maintain digital files; assist with audits and data requests.

Conference, Training & Event Support

• Assist with National Conference logistics: registrations, sponsor coordination, swag inventory, printed materials, and on-site organization.
• Support Confirmation Day and Training Week through scheduling, communication, materials prep, and hospitality.

Office & Operational Support

• Manage daily in-office operations, calendars, meetings, and internal communication.
• Maintain office supplies, equipment, vendor relationships, and general organization.
• Serve as the professional point of contact for calls, emails, and visitors.
• Coordinate printing and assembly of operations manuals, training binders, and franchise resources.
• Manage inventory of branded materials, swag, and supplies.
• Assist leadership with project coordination, follow-ups, and improving internal processes.

What You Bring

• Strong organization, accuracy, and follow-through—details stay tight.
• A warm, professional communication style.
• Ability to juggle multiple deadlines and keep projects moving.
• Proficiency in Microsoft Office and willingness to learn new platforms.
• Administrative or operations experience; franchise experience is a plus.
• A proactive, service-oriented mindset with the ability to anticipate needs.
• Salary commensurate with experience.

Director of Operations

Location: Los Angeles, CA 90033

Salary: $115,000 - $140,000 (Based on experience)

Status: Full-Time - Monday – Friday, 8am – 5pm

Position Overview

As the Director of Operations, you will lead the day-to-day activities of a Federally Qualified Health Center (FQHC). This role is the primary business driver for clinic growth, overseeing all operational and financial aspects while ensuring the delivery of high-quality, cost-effective patient care. You will work in close partnership with the Medical Director to lead clinical and administrative staff in a team-based environment.

Key Responsibilities

Strategic Leadership & Growth

• Drive clinic growth and success by communicating organizational vision and objectives to staff.
• Monitor Medi-Cal HMO enrollment and utilization; plan facility expansions or enhancements as needed.
• Enhance health center visibility through community involvement and professional organizations.

Operational Excellence

• Manage patient flow, provider scheduling, and appointment software accuracy.
• Ensure clinic compliance with HIPAA, regulatory standards, and quality measures.
• Oversee facility maintenance (indoor/outdoor) and perform quarterly facility reviews.
• Facilitate monthly staff meetings and implement corrective action plans post-audit.

Financial & Administrative Management

• Prepare annual operational budgets and capital equipment lists; justify variances and control costs.
• Monitor cash collections, perform weekly deposits, and manage the deposit book.
• Oversee office supply procurement and check reimbursement processes.
• Review and approve staff timesheets and submit daily census/encounter forms to billing.

Staff & Patient Relations

• Perform staff evaluations, annual health clearances, and clinical competency assessments.
• Provide coverage for front office staff as needed to maintain smooth clinic flow.
• Manage patient satisfaction programs (surveys, grievances) and follow up with Medi-Cal HMO clients.

Required Qualifications

• Education: Master’s degree in Healthcare Administration (or related field) OR a Bachelor’s degree with 3+ years of healthcare management experience.
• Language: Bilingual/Bi-cultural (Spanish/English) required.
• Technical Knowledge: Strong understanding of Federal, State, and local funding for health services (FQHC/Medi-Cal environment preferred).
• Communication: Ability to work effectively with staff and patients from diverse socio-economic and cultural backgrounds.
• Logistics: Valid driver’s license and daily access to a vehicle.

HOMECARE Operations Manager

Full Time; Permanent

Bingham Farms, Michigan

Healthcare Recruiters International is seeking a hands-on Operations Manager in homecare who leads by doing. This is a working role, not a desk-only position. This position will manage daily operations, support the team, and hold them accountable, and will work for an established home care agency.

Key Responsibilities

- Ensure daily shift coverage and scheduling

- Handle client and caregiver communication

- Support onboarding, training, and accountability

- Maintain documentation, payroll, and billing accuracy

- Improve systems and processes

Ideal Candidate – Qualifications:

- Hands-on leader who thrives in fast-paced environments

- Organized, reliable, and process-driven

- Confident communicator and problem-solver

- 2+ years of operations or leadership experience in homecare

Compensation:

Salary: $68,000+ per year + Quarterly Bonuses

Benefits: Medical, Dental, Vision, 401(k) with Match, PTO

Are you an experienced IT Operations Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced IT Operations Specialist to work at their company in Plano, TX.

Position Summary: Following standard operating procedures, Data Centre Operational Services staff provision, operate, monitor, and control a wide variety of sophisticated online computer applications and physical system configurations for a multiple-site, enterprise data processing organisation.

Primary Responsibilities/Accountabilities:

• Staff meet the service needs of both internal and external customers.
• These systems support both patient care and administrative functions throughout *** and affiliations.
• Perform routine tasks to maintain computer equipment and their peripherals.
• Provide prompt and courteous assistance at all times.
• May perform additional functions as detailed by the immediate supervisor, including the installation, move, and de-installation of racks and computer systems.
• Perform shipping and receiving functions for data center hardware and related equipment.
• Inspect deliveries for accuracy and damage; reconcile against purchase orders and packing documentation.
• Process equipment returns (RMA), ensuring proper documentation, packaging, and tracking
• Maintain accurate inventory and asset tracking records
• Assist with diagramming and updating data centre rack configurations
• Ensure proper handling, storage, and physical care of IT equipment. Maintain a clean, organised, and secure data centre staging and storage area
• Equipment racking, connectivity, and cable management. Inventory Management of Onsite Supplies.
• Issue Identification & Escalation: Identify discrepancies, delays, or equipment issues and escalate appropriately to the Project Manager, technical team, or vendor.
• Coordinate with vendors to resolve shipping or hardware issues
• Ensure issues are fully resolved and properly documented
• Documentation & Compliance: Maintain detailed and accurate operational records

Qualifications:

• Knowledge of and proficiency in data center concepts, practices and procedures within field.
• Ability to read, understand and communicate on-line Standard Operations Procedures.
• Ability to understand specified hardware and software used.
• Ability to troubleshoot, prioritize and escalate problems effectively.
• Demonstrates ability to learn and apply new technology.
• Ability to work calmly in difficult situations and form logical conclusions.
• Proficient verbal and written communication skills using English is necessary.
• Associate's degree in Computer Science, Information Systems, Engineering, or a related field.
• Two (2) years of demonstrated technical experience in computer operations.
• High School Diploma or GED.
• Four (4) years of demonstrated IT technical experience focused on computer operations within a large, complex organization.
• Foundational understanding of data center infrastructure, including servers, storage systems, and structured cabling. Basic familiarity with rack layouts and physical hardware configurations.Centre Ability to read and interpret equipment quotes, packing slips, bills of materials, and technical documentation. Understanding of standard data centre safety, compliance, and operational practices. Experience with shipping/receiving operations

Preferred:

• Experience working with healthcare technology.
• Bachelor's degree or higher in Computer Science, Information Systems, Engineering, or a related field.
• This role supports physical infrastructure activities, inventory control, documentation, and coordination with project managers, technical teams, and vendors.

EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity

Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally.

We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy.

The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.

Clinical Operations Lead (Off-site)

100% Remote in CA (PST)/ Remote in South San Francisco, CA

Duration: 12 months+

Pay $60-$80/hr on w2

Shift: 1st (PST hours)

Education: Minimum BS Degree completed

Contract Clinical Operations Lead (cCOL)

Job Description

As a Clinical Operations Lead, your responsibilities will include as directed:

• Clinical operations - contribute in operational activities that enable trial execution and delivery of the PD portfolio of clinical studies and programs across Disease Areas by providing operational and/or strategic input to the teams.
• Local and global initiatives
• Other responsibilities according to business needs and priorities
• Promote and support quality and compliance by being accountable for gcp/gvp compliance, data integrity, and taking a balanced risk-based approach in the work you are focused on, seeking guidance or direction as needed.

You exemplify the following:

• At least 2 to 5 years of relevant experience
• Knowledge of Drug Development and Clinical Operations or related areas
• Ensures adherence to ICH, GCP, and regulatory guidelines within clinical trials or enabling activities.
• Thrive in environments of ambiguity and collaboration where authority is distributed between all of the people involved and where advice seeking is foundational.
• Apply organizing and problem-solving skills to plan and run efficient operational and enabling aspects of Clinical Operations' programs, studies, and/or enabling projects.
• An effective communicator that shares information transparently and strategically; comfortable working out loud and is an active listener.
• Building subject matter expertise on specific clinical operations activities through supporting the execution of clinical trials and/or enabling projects across geographies Collaborating across PDG and other functions to develop and implement best practices across clinical operations and delivery of the portfolio.
• Ability to serve as a resource for colleagues; can work across moderate sized projects with manageable risks and resource requirements.
• Works in rapid cycles (real-time optimization) to prioritize (i.e., determine what work is essential or proposed to stop in order to create the capacity to focus on what matters) and ensure alignments of priorities to the mid- and long-term outcomes.
• Fast adoption, foster changes and being change agents for investigators/patients to adopt new digital technologies in conducting clinical studies.
• Identifies, contributes to and participates in continuous improvement and change management activities to solve complex problems and bring new perspectives. Independently and with some guidance develops plans to support the execution of clinical trials and/or enabling projects.
• Work closely with Investigator and clinical site staff with a continuous focus on partnership and aiming to position Client as a preferred partner.

Title: Head of Operations (Residential Real Estate Brokerage)

Location: Redding, California

This is a rare opportunity to step into a true operational leadership role with a high-performing residential brokerage — and potentially relocate to beautiful Redding, CA, a growing Northern California community known for its outdoor lifestyle, mountain scenery, and exceptional quality of life.

As Head of Operations, you will run the engine of the business — building scalable systems, strengthening compliance, supporting agent success, and serving as the stabilizing operational force that enables sustainable growth.

The Opportunity

This role is designed for a proven operator: someone who thrives in accountability-driven environments, brings calm authority, and knows how to build systems that eliminate chaos rather than react to it.

You will partner directly with the CEO and leadership team to ensure operational excellence across the full brokerage platform — from transaction workflows to hiring infrastructure to compliance safeguards.

Key Responsibilities:

1. Operational Leadership & Scalable Systems

• Own the end-to-end operational engine of the brokerage
• Refine workflows across:
• Listing management
• Transaction coordination and closing execution
• Compliance and disclosure systems
• Home marketing and production handoffs
• Identify bottlenecks, execution gaps, and process inefficiencies
• Ensure systems scale smoothly without increasing errors or operational strain

2. People Systems: Hiring, Training & Retention

• Lead hiring strategy and scorecards for operational staff (TCs, admin, ops)
• Build structured onboarding and certification programs
• Implement training systems that reduce ramp time and turnover
• Own staffing forecasts, retention outcomes, and team performance systems

3. Oversight of Sales Management Infrastructure

• Directly oversee the future Sales Manager
• Oversee ISA team operations from a systems and process perspective
• Align sales performance expectations with operational standards
• Support agent recruiting and onboarding through scalable frameworks
• Prevent sales-driven erosion of compliance or service quality

4. Broker-Level Advisory & Agent Support

• Provide calm, experienced guidance to agents on complex transactions
• Advise on compliance, risk scenarios, and professional judgment calls
• Reinforce brokerage standards, accountability, and service consistency

This role does not replace the Broker of Record, but serves as a senior operational and advisory resource.

5. Compliance, Risk & Quality Control (California)

• Oversee compliance systems, file audits, and risk prevention
• Ensure adherence to California DRE, CAR, MLS, and brokerage policies
• Identify risk early and escalate appropriately
• Partner with legal counsel, Broker of Record, and external experts as needed
• Maintain consistent quality as transaction volume grows

6. Finance & HR Oversight (Coordinated, Light Touch)

• Oversee operational financial processes including:
• Commission processing
• AP/AR coordination
• Cost-per-transaction visibility
• Coordinate with CPA/bookkeeper (not responsible for tax strategy)
• Oversee foundational HR administration:
• Hiring and onboarding systems
• Performance management
• Payroll via Gusto HR
• Ensure appropriate controls and separation of duties

7. Leadership, Accountability & Execution Cadence

• Partner closely with the CEO and Integrator on KPIs and scorecards
• Enforce decisions, operational standards, and execution discipline
• Reduce escalation of operational issues to the CEO
• Serve as a stabilizing, decisive presence within the organization

What Success Looks Like

• New hires ramp quickly and confidently
• Turnover decreases through systems, not heroics
• Agents and clients experience consistent service and clear expectations
• Compliance issues are prevented proactively
• The CEO is removed from day-to-day operational problem solving
• Growth occurs without sacrificing quality or control

Ideal Candidate Profile

• Senior operations leadership experience in real estate or a regulated, transaction-heavy environment
• Proven track record of building hiring, training, and onboarding systems
• Experience overseeing operations while supporting sales leadership
• Strong understanding of California real estate compliance preferred
• Hands-on, execution-focused leader who builds scalable infrastructure
• Calm, respected, decisive — able to enforce standards with professionalism
• High judgment, low ego, operator-first mindset

This Role Is Not

• A purely strategic, hands-off Operations position
• An office manager role
• A sales manager seat
• A figurehead executive position

This role runs the engine — and is always focused on making it run better.

Reporting & Authority

• Reports directly to the CEO
• Partners closely with the Integrator on key initiatives
• Holds authority over operational systems and brokerage standards
• Oversees all Operations and future Sales Management infrastructure

Compensation & Benefits

• Full Benefits Package
• Competitive Base Salary + Bonus Structure
• Excellent Company Culture
• 401(k) Program
• Generous PTO & Vacation

Construction Operations Coordinator – Commercial Specialty Concrete & Masonry

Location: Frederick, MD

Salary: $110,000–$120,000 per year

Are you an experienced construction professional looking for an opportunity to shape the future of a growing construction company? We’re seeking an Operations Coordinator with exceptional job-costing and commercial construction experience to join our dynamic team.

In particular, the individual will have strong project management experience and excellent understanding of estimating site work including concrete, masonry and general flat work construction. The successful candidate will manage a small team of estimators/project managers and the goals of these departments. They will also interact with cross functional departments (accounting, field production) to best assist job specific details (costs, budgets, billings, etc.).

Great opportunity to manage growing company objectives and have direct impact on success. If you like details and can easily multi-task typical construction activity, work efficiently with computer, enjoy challenges, and thrive on problem solving, we’d like to meet you.

Why Join Us?

Intown Restorations is a well-established commercial specialty concrete & masonry contractor with a reputation for integrity, high-quality work, and exceptional client service. As we continue to grow, this role offers the chance to evolve into a senior leadership position, directly influencing our bidding strategy and company growth.

What You’ll Do:

● Identify customer bid invitations best suited to our expertise and capabilities

● Ensure timely submission of bid opportunities including necessary follow-up with both estimating team and customer

● Manage all bid/proposal progress within company Tracking Report Form

● Manage all change orders and T&M work and document for accounting including entry into Tracking System

● Review and authorize additional work including signed tickets and change orders making sure that all documents are signed and approved

● Serve as liaison between Field Management and Office estimating/project management team

● Work closely with field project leads, coordinate any/all additional work to make sure all necessary paperwork is completed and documented

● Manage vendor/supplier relationships and assist accounting as needed regarding job costs verification

● Oversee procurement process (job materials, equipment, rentals, etc) between Office and Field personnel

● Once project starts, identify all vendor requirements/costs and make sure to manage field costs per job, per project, on a daily/weekly basis

● Manage all daily production and time sheets from field (daily)

● Manage and update work-in-progress (completed work) monthly billings (AIA, Procore, Textura, GC Pay, Trimble)

● Ensure timely monthly billings are completed per contract specifications

● Work with accounting and field mgmt to update WIP/billings/collections

● Conduct weekly meetings with management providing dashboard of project updates including WIP status, job costs vs. job budget analysis, Bid Tracking Awards/pending/lost opps/contracts not started updates, completion dates of current WIP and new job start date status

What We’re Looking For:

● 5+ years of construction management experience; concrete experience a major plus and ideally preferred

● Strong job-cost management and WIP reporting skills

● Proficiency with QuickBooks Online, Excel, AIA documents, project software

● Ability to read and interpret drawings

● Proactive problem-solver with strong decision-making and multi-tasking abilities

● Excellent communication skills and a collaborative, hands-on approach

What We Offer:

● Competitive Salary: $110,000–$120,000 per year

● Growth Opportunities: Work closely with the executive team and grow into a leadership role

● Paid Time Off: 7 paid holidays + 2 weeks vacation

Learn more about Intown Concrete

Intown is a full-service commercial concrete and masonry contractor serving the Mid-Atlantic marketplace specifically, District of Columbia, Northern Virginia, and Maryland locales. We serve General Contractors, Property Management Organizations, and Builders of mixed-use dwellings delivering structural, site-work, specialty concrete and masonry products and services.

Intown is not just “another contractor,” we believe the difference is being a valued and trusted trade partner with our customers, regardless of the size or scope of work. This philosophy is the foundation for Intown’s value proposition, creating high expectations for quality, customer service, and partnering with like-minded customers.

Visit our company website |

Ready to Apply?

Send your resume and a cover letter highlighting your construction accounting experience. We're excited to learn how you can contribute to our growing team.

SCI, the Leader in Real Estate Executive Search®, is seeking a Vice President of Property Operations for a highly reputable, fully integrated seniors housing owner/operator scaling its portfolio across the Midwest.

This executive will oversee a national Active Adult portfolio, directly managing a team of Regional Vice Presidents and driving occupancy, NOI, and operational performance across multiple regions. The role reports to the Managing Partner and Management Committee will help shape and execute the company’s long-term operational vision.

Our client has developed or acquired 6,500+ units and continues to expand its footprint throughout the Midwest, with multiple new communities under construction and an aggressive five-year growth plan (2,100+ units).

We’re seeking a proven multi-site operator with:

• Strong property operations leadership experience
• Seniors housing, conventional multifamily, or luxury Independent Living background
• Direct field management experience
• Track record of driving occupancy and NOI
• Lease-up and new opening experience a plus

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For

Associate counsel dedicated to advising and supporting multi-billion dollar Subcontract Operations/Procurement & Purchase Order Operations for Clayco and its subsidiaries,[1] having experience and knowledge of construction law, subcontracts, construction equipment and material procurement, purchase order processes and general procurement related contract matters, including negotiation of subcontracts, purchase order terms and conditions, assistance with resolution of subcontract and procurement related claims and disputes, and related matters.

The ideal candidate for this position is a team player with construction law experience, proactive, a strong work ethic, willingness to learn and support company processes and procedures, exceptional problem-solving skills and is comfortable working in a fast-paced and dynamic workplace.

The Specifics of the Role

• Reviewing, negotiating and advising business teams on subcontracts, purchase orders and related contracts, including:
• Material subcontract and supplier contracts warranties, terms and conditions
• Vendor and service contracts warranties, terms and conditions
• Required flow down of obligations under related prime contracts and/or subcontracts
• Experience and familiarity with construction prime contracts and flow down of obligations to material suppliers, vendors and subcontractors.
• Reviewing and negotiating ancillary contracts:
• Credit application terms and conditions
• Confidentiality and non-disclosure agreements
• Assisting with any subcontract and/or purchase order related claims, meet with project teams and assist with drafting and issuance of notices and related claims investigations, assisting with processing and resolution of disputes, mediations, and / or litigation, including collecting documents, organizing team response to such matters and reviewing and responding to third party subpoena’s and discovery requests.
• Assisting with subcontract compliance related matters as needed.

Requirements

• Construction law experience
• Familiarity with construction and/or design industry
• General understanding of subcontracts, purchase orders, and procurement contracts, including material and equipment supplier contracts
• Knowledge of process design, a plus
• Knowledge of AIA software and contract forms a plus
• Motivated, proactive, hardworking, team player with strong collaboration skills.

Some Things You Should Know

• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!

Why Clayco?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.