Client Meaning Jobs in Usa

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

Our client, a luxury fashion brand, is seeking a Luxury Client Service Advisor to join their office in Central New Jersey. Candidates should have a passion for client service, and experience engaging with clients remotely. In this role, you’ll create exceptional experiences for clients, build lasting relationships, and inspire brand loyalty while driving business results.

Job Responsibilities

• Deliver an elevated client experience through warm, professional, and personalized service
• Provide full-spectrum customer support via email and phone
• Facilitate online sales, deliveries, returns, and provide timely information to clients
• Coordinate with physical stores to ensure optimal customer experience
• Additional duties as needed and assigned

Role Qualifications

• 3+ years of experience in luxury brands or client-facing roles
• High school diploma or equivalent
• Strong communication skills and ability to connect with individuals quickly and meaningfully
• Team-oriented mindset with excellent problem-solving and multitasking abilities
• Flexible schedule, including evenings, weekends, and holidays
• Foreign language skills are a plus

Salary: $30/hr

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: for access to our Right to Work and E-Verify.

Job Title: Client Manager, Captives

Division: Property Risks

Reports To: As per Beazley's organisation chart

Job Summary:

As a Client Manager, your primary responsibility is to develop new business with assigned large corporations, a journey from the first contact to the first transaction.

• You will excel in understanding the client risk landscape, their risk management strategy and priorities, and how Beazley's products, solutions and services can be deployed to help them reach their objectives.
• You will also demonstrate your ability to navigate the broker relationship(s), brokers being key business partners.
• Your consultative and holistic approach will help you to originate and develop new risk-financing-related business opportunities. Your focus on delivering innovative tailor-made solutions, as a superior alternative to commoditized insurance products will foster the "Customer Experience" and establish new win-win partnerships.
• Whilst you will be a first-class negotiator with the client and his/her brokers, you will also prove to be a convincing ambassador internally to obtain the buy-in of the senior management, shape, align and lead cross-functional teams for results.

Personal Skills:

• Entrepreneurial acumen - at ease in taking ownership on how to develop new business
• Excellent communicator and a skilled diplomat able to find common ground and alignment across internal (underwriting an operations teams) and external (client, brokers) boundaries to bring deals to conclusion
• Leadership - ability to motivate, stimulate and align the individual members of cross functional teams, with focus on qualitative and timely result delivery
• Consultative approach talent - excellent listener with ability to identify early potential opportunities and challenges on the marketplace
• Pragmatism / Solutions-driven - can quickly conceive realistic and practical ways to convert business opportunities into successful execution.
• Integrity and reliability - trust builder, deliver on promise, honest and transparent, always available and accessible even in adverse situations.
• Ability to simultaneously drive several transactions with different levels of maturity. Good at keeping the ball rolling, triaging and prioritizing.
• Intellectual curiosity: embrace the unknown, be ready to learn well beyond insurance and risk management, e.g. client's core business, opportunities, constraints and challenges; data & analytics new developments and applications, etc.

Professional Experience:

• Extensive proven experience of client relationship management or sales in the large corporate commercial insurance industry (insurance, broking, consulting).
• At least 2 - 3 year's experience in P&C Underwriting, preferably as a Property Underwriter
• Proficiency in capital markets instruments and corporate finance, with proven experience in engaging with CFOs and Treasurers.
• Track record of dealing with complex insurance and innovative risk financing transactions, incl. with (re)insurance captive companies and ART (alternative risk transfer) solutions.
• Broad industry network with key partners, including corporate risk managers, c-suite leaders, brokers, and insurance professionals
• Experienced in leading cross-functional teams and aligning multiple parties' interests, while always keeping the client needs at the centre.

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture:

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold

• Strive for better

• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour

• Beazley SHE - Successful, High potential, Empowered women in insurance

• Beazley Proud - Our global LGBTQ+ community

• Beazley Wellbeing - Supporting employees with their mental wellbeing

• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)

• iLearn (our own learning & development platform)

• LinkedIn Learning

• Mentorship program

• External qualification sponsorship

• Continuing education and tuition reimbursement

• Secondment assignments

General

It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers." We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
• Display business ethics that uphold the interests of all our customers
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $150,000 - $200,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

Our client, a global law firm, is seeking a Client Account Manager to join their team!

About the role:

• Oversee client matter setup, billing and collection arrangements, and inventory management for designated attorney and client portfolios.
• Build strong collaborative relationships with attorneys and staff, supporting the full cycle of client invoicing and collections.
• Analyze inventory metrics, prepare relevant documentation, and provide recommendations aligned with business strategies.
• Manage all aspects of matter administration, including rate structures, time and value accuracy, disbursement tracking, and client matter budget monitoring.
• Handle on-account billing, resolution of unapplied funds, and client trust accounting.
• Ensure excellence in client service across all responsibilities of the role.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or Business is preferred.
• At least three years of specialized experience in billing, collections, or account management.
• Practical experience conducting complex accounting analyses.
• Proficiency with financial systems (Elite/3E, Aderant, eBillingHub).
• Preferred background in a law firm or professional services setting, with international experience.
• Skilled in evaluating information, anticipating issues and outcomes, and making effective decisions.
• Ability to produce highly accurate, detailed work.
• Strong client service orientation with a focus on teamwork.
• Excellent communication skills, with the ability to convey ideas, report facts, and exchange information clearly and concisely.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.

Ernest is currently in search of a Client Coordinator (B2B customer service rep) for our division located in Houston, TX. This is a full-time position that offers a competitive pay rate, benefits, along with an amazing employee first culture.

Client Coordinators (CCs) are non-exempt, full-time employees of Ernest who work within the Client Coordinator Department at their assigned division. They are responsible for establishing themselves as reliable business partners to each client through understanding their business needs, order history, and other relevant information. CCs utilize this understanding to provide clients with additional product offerings aimed at strengthening their businesses. Specifically, CCs provide support to the clients within a Client Relationship Managers (CRMs) book of business. This involves coordinating routine interactions between clients, CRMs, and other support staff to ensure every client experiences the highest level of service. CCs are trained, supervised, and evaluated by the Client Coordinator Manager at their assigned division.

Required Qualifications:

• High School Diploma or General Education Degree (GED)
• Familiarity with and experience using Microsoft Office (e.g., Word, Excel)
• Strong clerical skills, including data entry and document organization
• Basic computational skills, including converting fractions to decimals, division, multiplication, etc.
• Ability to communicate effectively with internal and external stakeholders, both verbally and in writing
• Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously
• Highly organized, self-starter, who is detail oriented
• Friendly, professional, helpful, and willing to participate in various company activities

Preferred Qualifications:

• 2+ Years of Customer Service Experience
• Working knowledge of Enterprise Resource Planning (ERP) systems

Pay range: $23-25/hour

Woundtech is seeking a highly motivated, experienced and results driven sales professional to join the Woundtech team as a Client Success Representative for our Palm Beach, St. Lucie, Martin markets. In this role, you will play a crucial role in providing exceptional customer service and support to Woundtech’s clients who refer patients to us for in-home, provider driven wound care services. Our referral partners include MSOs/IPAs, PCPs, Hospital Discharge Planners and Case Managers, Skilled Nursing Facilities, Home Health Companies, and Assisted Living Facilities.

As part of our close-knit team, we value strong team-focused players who excel in collaboration, transparency, resiliency, adaptability, tenacity, strong internal motivation, and a positive approach to problem solving.

• Responsible for educating IPA, MSO and other referral sources about Woundtech’s services and value, as well as assisting them on how to make referrals
• Efficiently utilize Salesforce CRM and Geopointe routing before and after each call to maximize your effectiveness and help you more effectively understand which activities lead to results. Document and update client information accurately and in a timely manner in CRM (Salesforce) ensuring data integrity and confidentiality.
• Develop and maintain a deep understanding of Woundtech’s wound care offerings, becoming a subject matter expert
• Utilize effective communication and exceptional sales skills to build strong relationships with clients and ensure their needs are met in a timely and professional manner.
• Collaborate with internal Patient Care Coordination teams to coordinate referrals and ensure the smooth delivery of wound care to clients.
• Develop and maintain relationships with providers connected with MSOs (Managed Service Organizations), IPAs (Independent Practice Associations), and healthcare delivery organizations in the Market such as hospital systems
• Demonstrate a commitment to increasing access to care for wound care patients, advocating for their needs and actively promoting our services.
• Proactively identify opportunities to improve client satisfaction and contribute ideas to enhance the overall customer experience.
• Stay updated on industry trends, regulations, and best practices related to wound care and in-home care delivery
• Be confident, polished, and professional in all interactions, driven to succeed, and able to navigate the complex healthcare landscape in the market.

Requirements-

• Bachelor’s or AA degree preferred
• Strong preference for candidates with sales or provider relations experience within a MSO, IPA, Health Plan or other managed care focused entity
• Will also consider candidates a referral driven healthcare services organization, calling on MSO and IPA clients.
• Demonstrated high drive, energy, and passion for follow up, an uncompromising focus on providing exceptional care and customer service.
• Excellent sales, communication, presentation, and interpersonal skills, with the ability to effectively communicate value-based information to health professionals including physicians and health care business professionals.
• Strong organizational and time management abilities, able to handle multiple tasks and prioritize effectively.
• Recognized as a leader on a team, ability to motivate peers to success with your positive energy and proven approaches—a true team player.
• Demonstrated proficiency in using CRM, computer systems and software applications relevant to the role, including Salesforce.
• Familiarity with providers, MSOs, IPAs, and other healthcare organizations in the Market.
• Commitment to increasing access to care for wound care patients and improving healthcare outcomes.
• Confidence, polish, and professionalism in all interactions.
• Flexibility to adapt to changing priorities and a fast-paced work environment.

Benefits:

• You will participate in a comprehensive incentive program that recognizes the impact of net referrals and starts of care on overall organizational success.
• Unlock tiered performance bonuses for consistently meeting or exceeding targets.
• Benefit from a supportive environment that recognizes and rewards a commitment to continuous improvement in sales and client success.
• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Collaborative and supportive work environment.

If you are a driven, results-oriented sales professional with a strong desire to make a difference in the lives of wound care patients and the payers and providers that support them, we encourage you to apply. Your expertise will be highly valued as we strive to provide exceptional care and support to our clients. Join the Woundtech team and be part of our mission to increase access to care for complex wound care patients!

Woundtech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Place of Work: Beverly Hills Flagship Store – Beverly Hills, Ca

Casablanca Paris represents a unique vision of luxury, blending Parisian elegance with multicultural influences. Dedicated to exceptional craftsmanship, modern sophistication, and a free-spirited ethos, Casablanca Paris offers more than just fashion; it offers an immersive luxury experience.

Role Overview:

As a Client Advisor at Casablanca, you will serve as a true ambassador of the brand, delivering an exceptional and immersive luxury experience that reflects our distinctive aesthetic, values, and love for craftsmanship. You will embody the spirit of Casablanca in every client interaction, building lasting relationships while upholding excellence on the shop floor. This role requires a strong sense of service, attention to detail, and a passion for storytelling through fashion. In addition to providing best-in-class client engagement, you will ensure seamless operations through meticulous stock management and thoughtful use of CRM tools to nurture our client community.

The Role:

• Delivering a distinctive and unforgettable shopping experience for every client, marked by warmth, attentiveness, and personalised service.
• Demonstrating commercial acumen and an entrepreneurial spirit, consistently exceeding individual and store sales targets.
• Providing expert luxury styling advice tailored to each client, ensuring a memorable and unique journey with every visit.
• Fostering a collaborative, positive team dynamic that supports individual success and collective excellence.
• Ensuring flawless daily operations, including inventory organization, timely product replenishment, and maintenance of premium visual merchandising standards.
• Building and nurturing long-term relationships through strategic clienteling, personalized appointments, and elevated aftercare service.
• Actively expanding the client base by identifying and cultivating new luxury customers in line with business goals.
• Driving customer loyalty by maintaining consistent communication, anticipating client needs, and delivering thoughtful follow-up to foster repeat engagement and increased sales.

The Candidate

• Proven experience in luxury retail, with a strong track record of achieving or surpassing sales goals.
• A passion for fashion and a refined understanding of luxury clients, industry trends, and seasonal collections.
• Exceptional interpersonal and communication skills, with the ability to engage and inspire a discerning clientele.
• Demonstrated experience in clientelling and relationship-building, with a thoughtful, client-first mindset.
• Bilingual or multilingual fluency; proficiency in French and English strongly preferred.
• A high level of organization, attention to detail, and time management.
• A collaborative, team-focused approach paired with personal initiative and self-motivation.
• A polished and professional demeanor with a confident, elegant presence that reflects the brand.
• Passion for art, culture, and design, with awareness of key players and movements within the luxury space.
• Resilience and adaptability in a fast-paced, dynamic retail environment.

Global luxury retailer is looking for a Manager Client Services Application

The Manager, Client Services Application is responsible for the comprehensive management, support, and optimization of our diverse suite of client services applications, which are fundamental to delivering an elevated client experience within our best-in-class call center. The successful candidate will oversee both our existing legacy environment and a growing portfolio of complex, cloud-based platforms, including Salesforce Service Cloud, Commerce Cloud, Vonage, and new Order Management System (OMS) platforms.

Responsibilities

• Application Management & Support: Provide expert-level application management and support for a wide array of client services applications, ensuring high availability, optimal performance, and seamless operation for our call center.
• Cloud-Based Platform Expertise: Oversee and manage complex, robust cloud-based applications, leveraging their capabilities to deliver an elevated and consistent client experience.
• System Oversight: Maintain a complete and holistic overview of all applications supporting the call center, ensuring they collectively contribute to a best-in-class operational environment.
• Hybrid Environment Management: Strategically manage and support both existing legacy systems and integrate new, cutting-edge platforms, ensuring smooth transitions and interoperability.
• New System Implementation & Optimization: Lead the support, maintenance, and optimization efforts for key new systems, including Salesforce Service Cloud, Salesforce Commerce Cloud, Vonage, and new Order Management System (OMS) platforms.
• Business Continuity: Play a critical role in ensuring the business continuity of call center operations, with support responsibilities becoming increasingly vital as the call center grows in scale and complexity.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Minimum of 4+ yrs with SAP products. SD, FICO, CRM, Logistics, etc.
• Minimum of 4+ years of progressive experience in application management, support, or a similar role, specifically within a client services or call center environment.
• Demonstrated expertise in managing and supporting complex, cloud-based application ecosystems.
• In-depth, hands-on experience with Salesforce Service Cloud and Salesforce Commerce Cloud is essential.
• Familiarity with communication platforms such as Vonage.
• Full end to end payment handling and processing / setup and integration.
• Proven experience with Order Management Systems (OMS) platforms.
• Ability to effectively manage and support both legacy and modern application environments.
• Strong understanding of the software development lifecycle (SDLC) and experience contributing to system enhancement and development projects.

Manager Client Programs & Events

New York City (Hybrid – 3 days in office, flexibility required for events)

We are seeking an experienced Manager, Client Programs & Events to lead the planning and execution of high-impact in-person and virtual client events.

This role will oversee a wide range of programs including CLE seminars, webinars, client dinners, receptions, and strategic marketing initiatives that support business development and client engagement.

This is a highly visible role working closely with senior stakeholders, practice groups, and a global events team to deliver exceptional client experiences.

Key Responsibilities:

• Lead end-to-end planning and execution of client programs and events, including large-scale and CLE programming.
• Partner with business development teams, practice groups, and senior leadership to align events with strategic goals.
• Manage event logistics including venues, vendors, contracts, budgets, and on-site execution.
• Develop innovative event concepts and agendas aligned with business priorities.
• Provide strategic guidance to stakeholders throughout the event lifecycle.
• Conduct post-event analysis, ROI tracking, and reporting.
• Ensure compliance with MCLE accreditation standards.
• Mentor and support junior team members.
• Monitor industry trends and emerging event technologies.

Qualifications:

• Bachelor’s degree required.
• Minimum of 7 years of experience in a Large Law firm environment.
• Law firm experience required.
• Strong project management, organizational, and communication skills.
• Experience managing complex, high-profile events.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with CRM/databases (InterAction is a plus).
• Flexibility to travel and adjust hours based on business needs.

This is an exciting opportunity for a strategic, hands-on events leader who enjoys working in a collaborative, high-performance environment and delivering best-in-class client experiences.

Client Services exists to make working with Maiden Home feel thoughtful, calm, and confident — especially when things are complex, emotional, or don’t go as planned. We are not just here to respond quickly; we are here to help clients and designers feel understood, supported, and taken care of.

As a Client Concierge Specialist, you’ll be the first point of contact for many of our clients and designers. You’ll bring warmth, clarity, and steady judgment to every interaction—making it easy for clients to get help, and ensuring requests land with the right owner quickly and cleanly. You’ll run our real-time channels, triage inbound volume, and resolve a defined set of requests while knowing when to escalate.

This is a highly dynamic and cross-functional role that will gain visibility into the inner workings of a high growth luxury brand. Our goal is for this position to develop a deep understanding of Maiden Home products, materials and craftsmanship and use that knowledge to advance into a more specialized Advisory position over time.

What You’ll Do

• Manage all live client communication channels in real time, including phone and chat.
• Own a defined subset of inbound requests including: 1) Care and maintenance guidance 2) Material and finish questions 3) Simple product and specification clarifications.
• Deliver a calm, confident, hospitality-forward experience, even when issues are heightened and/or complex.
• Triage all inbound emails quickly and accurately, categorizing and routing according to team processes and workflows.
• Apply fast pattern recognition to identify what kind of request it is, what information is missing, and what the next best step should be.
• Provide accurate, brand-appropriate guidance while maintaining a high bar for tone and clarity.
• Know when not to answer—escalating questions that require deeper product expertise, exceptions, or sensitive handling.
• Over time, develop a deep understanding of Maiden Home products, materials and craftsmanship

What We’re Looking For

• 2–4 years of total professional experience, ideally in a client-facing service environment in any of the following industries: Hospitality: hotel front desk, concierge, guest relations / Luxury retail: sales associate, clienteling roles / Premium DTC customer experience (not call centers) / Membership-based services (clubs, wellness, travel)
• A warm, steady voice—both spoken and written; you can communicate with clarity under pressure.
• Strong pattern recognition and triage instincts: you quickly identify what a client is asking for and what should happen next.
• Comfort saying “I’ll take care of this” and owning the experience—without needing to personally solve every issue.
• Excellent judgment about when not to answer, and when to escalate.
• High attention to detail, strong follow-through, and the ability to work calmly in a high-volume environment.

Sanford Rose Associates – Executive Recruiter

Location: Dallas, TX (In office position)

We are seeking an experienced Executive Recruiter with a proven track record of success in the Landscape industry or as an experienced Recruiter specializing in this field. As a key team member, you’ll proactively identify and engage with high-caliber candidates, foster strong relationships with clients, and play a critical role in partnering industry leaders to build exceptional teams. If you’re driven, resourceful, and eager to grow in your career, we want to hear from you!

Qualifications:

• Experience: 3-5 years in the landscape industry OR 2-4 years as a recruiter is preferred.
• Recruiting for: middle management and up (examples: Business Development Managers, Production Managers, Licensed Architects and Designers, Division and Operations Managers, as well as other Sales roles.
• Ability to work in office Monday – Friday in Dallas, TX.
• Skills: Exceptional communication, relationship-building, and organizational skills.
• Proactivity: Self-motivated and able to work independently while thriving in a team environment.
• Technology: Proficient with CRM tools (Crelate experience preferred) and Microsoft Office Suite.
• Growth Mindset: Eager to expand your expertise and take ownership of your career growth.

Roles and Responsibilities

Client Management

• Collaborate with clients to understand their hiring needs, company culture, and position requirements.
• Conduct job intake calls to gather detailed role specifications and establish a strategic hiring plan.
• Serve as a trusted advisor, providing market insights and recommendations to optimize recruitment efforts.
• Maintain regular communication with clients to provide updates, feedback, and support throughout the hiring process.
• Ensure client satisfaction by delivering candidates and an exceptional recruitment experience.

Candidate Management

• Develop and execute custom sourcing strategies to attract top talent in the landscape industry.
• Screen, interview, and evaluate candidates to align with client needs and expectations.
• Create and update standardized resumes, ensuring candidates present their skills effectively.
• Provide coaching and guidance to candidates throughout the recruitment process, from application to placement.
• Build and maintain a strong talent pipeline through relationship building and proactive outreach.

Recruiting Team Collaboration

• Partner with team members to share insights, strategies, and best practices to drive recruiting success.
• Leverage CRM tools (Crelate preferred) to track candidates, manage job openings, and drive team performance.
• Actively participate in team meetings and brainstorming sessions to improve processes and outcomes.
• Support team initiatives by contributing to recruiting projects and client deliverables.
• Foster a collaborative and supportive work environment, ensuring the team’s overall success.

• Achieve personal sales goals
• Educate clients with company history and the most current product knowledge
• Keep an active client book to cultivate new/existing client relationships
• Support team members to achieve store sales goals
  

• Always present yourself in a friendly and professional manner
• Ensure prompt follow up with client purchases, repairs and inquires
• Provide the best experience for customers by continuously building knowledge of company history, new product and competitors
  

• Understanding of store POS system
• Opens and closes the register
• Process payment/return of merchandise
• Conduct inventory counts and adheres to company loss prevention policy
• Maintain/execute store merchandising standards
• Maintain store readiness and housekeeping duties
  

• High school Diploma or equivalent
• Luxury sales experience ideal
• Previous experience, developing existing and prospecting new clients. Ideal candidates have established client books
• Professional presentation, excellent communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ideal candidate has knowledge of fashion, design trends and love of travel
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 20lbs repeatedly

Job Description:

• 
  
  
• Deliver comprehensive, multi-disciplinary, multi-line customer onboarding experience and oversight, including project coordination across key PMA disciplines
  
  
• Understand and comply with all excess and unbundled carrier guidelines; ensure timely and appropriate carrier engagement and communication protocols are adhered to in accordance with carrier service agreements
  
  
• Execute key program objectives throughout the client engagement; develop and implement short and long-range customer objectives consistent with client business goals and expectations
  
  
• Deliver consultative risk management services across all client and program types to solution for non-standard inquiries, including, but not limited to data management, program oversight, and strategic program direction
  
  
• Serve as a complete subject matter expert on all PMA products and services while maintaining a deep understanding of operational implications of the services provided
  
  
• Maintain deep understanding of services sold on each program and implement comprehensive procedures to control and prevent service creep
  
  
• In partnership with TPA sales and TPA claims timely identify and develop customer solutions to support renewals and demonstrate PMAMC value proposition throughout the life of the program
  
  
• Regularly engage in brand building activity with prospects, customers, brokers, and carriers
  
  
• Demonstrate strong ongoing understanding of industry landscape by participating in industry conferences, webinars, and available learning opportunities
  
  
• Recommend and develop client education opportunities to show PMAMC value to clients and their brokers
  
  
• Drive customer compliance with utilization of PMAMC approved vendor partners by maintaining a strong understanding of the products and services (and their value proposition) offered through PMA
  
  
• Timely initial and ongoing review of Account Management Database ensuring all data is consistently accurate and current
  
  
• Assist assigned customers with interpretation of data analytics specific to the needs of their programs and associated lines of business
  
  
• Partner with TPA data analytics team to evolve ongoing client reporting based on the program expectation, marketplace demands, and long-term customer objectives
  
  
• Implement customer-specific scorecards to showcase value
  
  
• Obtain appropriate industry certifications
  
  
• Expand understanding and technical competency utilizing key PMA software platforms, including, but not limited to Excel, Power Point, Qlik, Hyperion, Sharepoint, and project management tools
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work
  
  

#LI-Remote

Requirements:

• 
  
  
• Six plus years workers' compensation and auto/general liability claims experience required.
  
  
• Prior TPA and/or account management experience preferred.
  
  
• MUST RESIDE IN CA
  
  
• Bachelor's degree and/or equivalent work experience required.
  
  
• Excellent verbal and written communication skills with demonstrated presentations skills required.
  
  
• Strong analytical and problem solving skills with a solid customer service orientation required.
  
  
• Travel up to 35%
  
  

• 
  
  
• Associate in Claims (AIC) or Chartered Property Casualty Insurance (CPCU) designation preferred.
  
  

PMA is providing applicants with the anticipated wage range for this position in compliance with state regulations. The wage range for this role is $117,000 to $142,000. Wage ranges are based on national market data and may cover a wide range of geographies. Applicants may be paid above, within or below this range based on a variety of factors.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

At Diversified, we partner with some of today's top organizations to deliver solutions that are leading tomorrow's technology. From bringing the excitement on the field closer to the fans in the stands to connecting 911 operators with their dispatch team - from optimizing operating room efficiencies to enhancing enterprise collaboration across the world - we bring the best and brightest the industry has to offer to each and every project.

Are you looking to take your career to the next level? Acquire new skills and make an impact while growing your career. Be a valued member of our team here at Diversified.

About the Role:

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

WHO IS BUZZ?

Buzz is a global design company that creates signature moments for travel. For two decades, we’ve partnered with world-leading airlines, hotels, cruise and rail brands to reimagine travel with innovative product experiences. Our creations become iconic collaborations and keepsakes that span luxury amenity, skincare, textiles and sleepwear, tabletop and service ware, tech, audio and children’s products. By bringing extraordinary brands together, we create carefully considered partnerships that become meaningful collaborations for all.

WHAT IS THE ROLE

This exciting role sits within the Buzz Client Service Team, reporting to the Director, Client Service Hotels and will be responsible for retaining and growing a small number of high-level client relationships within major Hotel chains. Your role is to liaise with clients and internal production and logistics to ensure all product is delivered to time and within budget. You will also manage a number of product refreshes during the lifecycle of the Hotel contract, as well you will look for opportunity for revenue growth within accounts.

WHAT ARE WE LOOKING FOR?

A seasoned account director who takes ownership of their client portfolio, managing strategic client relationships and generating new opportunities within these accounts.

The successful candidate will have:

· Previous experience managing high-value accounts and preferably experience in the product development process, either through selling into hotels or wholesale retail

· Proven ability to deliver growth in revenue and repeat business by successfully managing existing client relationships.

· Highly tuned analytical skills with the ability to apply this to the development of sales strategies and plans.

· Demonstrated experience in effectively managing cross-functional teams to deliver on deadlines and outcomes for your clients.

· Sound knowledge of CRM's and project management tools such as Smartsheet and Salesforce, with int-adv. MS Office skills.

· An understanding of, and network within, Hotels would be considered advantageous - either developed through selling into this industry for several years or having worked within the industry directly.

· An interest in luxury brands and a passion for travel.

BUZZ CULTURE

At Buzz, we pride ourselves on doing things in ways that inspire discovery. Our fast-paced, vibrant culture can be experienced the moment you step foot into our office and realise you are in our Buzz Café, with breakfast and lunch provided daily, snacks, drinks and endless coffee for everyone’s enjoyment. Our employees are creative and passionate beings. They push boundaries, thrive out of comfort zones, love a challenge and tackle them head on. Our collaborative teams deliver amazing results by trusting in one another’s expertise. The way we innovate and add a Buzz twist to everything we do is what we hope will inspire you.

We have generous employee benefits too, from rewards to paid parental and birthday leave. We might be biased, but we think Buzz is leading the way as a great employer. Our culture is truly values-driven, which is what we believe makes Buzz a uniquely wild and welcoming place to work.

If the above sounds like you, we would love to hear from you! So please apply NOW!!

We would love to be able to contact everyone personally, however, this is not possible. If you have not heard from us within 4 weeks of submitting your application, we thank you for your interest in joining the Buzz team but on this occasion, your application was not shortlisted.

Industry

We are engaged on an exciting and quite rare role with a leading global law firm to recruit someone to manage one of the firms largest key accounts, this role will sit within the established key client account team and play a crucial role alongside the partners in managing this high profile client.

Given the diverse nature of the role, the position will have oversight on the client relationship work, alongside advising on billing and pricing, and other strategic initiatives such as overseeing the implementation of AI and other tools that could benefit the client relationship.

The will operate more on a project management basis to take ownership and implement all the various aspects of this role, a strong background of prior project management experience will be key, an understanding of the legal market would be advantageous but not essential.

Core duties include:

• Work with internal stakeholders and the client leadership team to design and implement a strategic client plan for the account. Ensuring the plan continues to nurture the existing relationship but also monitors the ability for new business opportunities for the firm.
• Alongside the centralized finance team, put together advice on billing, putting into place a timeline to monitor certain milestones and budgets.
• Be involved in the pricing strategy for the firm, working with pricing colleagues on matters such as; negotiation, compliance and fee arrangements.
• Oversee the development and implementation of AI and how this can be utilized to assist the client.
• Plan and develop external event opportunities to help strengthen the client relationship, ensuring this is targeted to tailored audiences and markets across the US.

If you would be interested in discussing further, please click apply or contact Ben Curle directly.

• Lead and support client marketing cycles for Listing/Seller initiatives, driving targeted campaigns that generate high-quality seller leads for top real estate professionals.
• Lead and support client marketing cycles for Buyer initiatives, leveraging lead-generation products, demand generation strategies, and sales collaboration to grow quality buyer leads.
• Lead the end-to-end execution of client webinars and educational programs, from initial content planning and curriculum design to driving high-volume attendance through targeted marketing campaigns.
• Partner cross-functionally to support product launches and programs that align consumer experiences with client-facing products and other key initiatives.
• Optimize client and consumer journeys, identifying opportunities to create seamless and high-impact touchpoints between buyers, sellers, and real estate professionals.
• Collaborate with Demand Generation, Sales, and Product teams to ensure alignment across all marketing efforts, driving measurable improvements in conversion rates and customer satisfaction.
• Analyze program performance, track KPIs such as lead retention rates and NPS scores, and use data to refine and optimize future marketing strategies.
  
  

• 8+ years of experience in B2B or B2B2C marketing, with a focus on lead generation, customer engagement, or lifecycle marketing.
• Bachelor's degree or equivalent experience.
• Proven ability to develop and execute marketing programs that drive customer acquisition, engagement, and retention.
• 4+ years experience in real estate, proptech, fintech, or a related industry, with a deep understanding of buyer and seller dynamics.
• Strong analytical skills and experience using data to optimize marketing programs and improve performance metrics.
• Exceptional communication and storytelling abilities, with a knack for crafting compelling messaging that resonates with customers.
• Experience working cross-functionally with Sales, Product, and Customer Success teams to execute high-impact marketing initiatives.
  
  

• You’ve successfully launched and scaled marketing programs that connect consumers with professionals in a marketplace or platform-based business.
• You have experience working with CRM and marketing automation tools.
• You’ve led initiatives that improved customer NPS scores, lead conversion rates, or engagement metrics.
• You have a passion for real estate and a strong understanding of how agents and brokers grow their businesses.