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Vice Chancellor for Academic and Student Affairs
✦ New
Salary not disclosed
Las Vegas, NV 1 day ago
Vice Chancellor for Academic and Student Affairs

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
Draft applications are saved automatically and can be accessed through your candidate home account.
Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Vice Chancellor for Academic and Student Affairs. This is a renewable, full-time, non-tenured, administrative position and reports to the Chancellor. The position may be primarily located in either Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees.

The Vice Chancellor for Academic and Student Affairs serves as the chief academic and student affairs executive for NSHE, responsible for setting strategic direction, driving systemwide policy, and ensuring accountable implementation of initiatives that advance academic quality, student success, and research competitiveness.

As a key member of the Chancellor's Cabinet, the Vice Chancellor exercises enterprise-level leadership and decision-making authority, advising the Chancellor and Board of Regents on high-impact academic, student, and research policy issues. The role is accountable not only for policy development, but for translating strategy into execution across all NSHE institutions, ensuring consistency, compliance, and measurable outcomes.

This position leads the design and implementation of systemwide initiatives spanning academic programs, transfer and articulation, student services, financial aid, and research administration. The Vice Chancellor actively identifies emerging risks and opportunities, develops actionable solutions, and drives coordinated responses across multiple institutions and stakeholders.

The Vice Chancellor also ensures NSHE remains responsive to national trends and evolving higher education demands by integrating data-driven insights into strategic planning and policy decisions.

With direct oversight of Student Affairs, Sponsored Programs and EPSCoR, and Institutional Research, the Vice Chancellor holds full accountability for performance, outcomes, and alignment within these areas-ensuring effective operations, cross-functional integration, and continuous system improvement.

SALARY GRADE: *This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes:
Comprehensive Health Insurance: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included.
Outstanding Retirement Plan: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan.
Paid Leave: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave.
Education Benefit: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria.
Additional Perks: Employee assistance programs and professional development opportunities.

*Pursuant NSHE Policy: "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select NSHE Executive, Grade 2.

APPROXIMATE STARTING DATE: May 1, 2026

MINIMUM QUALIFICATIONS: Requires a Master's or Professional Degree and 7 years of comparable managerial experience or a Doctorate and 5 years of comparable managerial experience.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:
Knowledge of higher education policy, governance, and administration, including the operations of both community colleges and four-year institutions.
Knowledge of academic program development, review, and approval processes within a multi-institution higher education system.
Knowledge of student affairs policies and practices, including financial aid, residency determinations, and student success initiatives.
Knowledge of research administration, sponsored programs, and federal and state research funding structures, including programs such as EPSCoR.
Knowledge of institutional research, higher education data systems, and the use of data analytics to support policy development, accountability, and strategic planning.
Knowledge of the role and responsibilities of a policy-making governing board and the staff functions required to support an elected governing board.
Knowledge of the Nevada System of Higher Education (NSHE), including the structure, authority, and policies of the Board of Regents.
Knowledge of Nevada state government, including the legislative process and state laws and regulations pertaining to higher education.
Knowledge and experience in drafting policies, procedures, and guidelines within a complex organizational or governmental environment.
Knowledge of statewide and national trends affecting higher education, including workforce development, access and attainment, and research competitiveness.
Skill in providing executive leadership and strategic direction within a complex, multi-institution organization.
Skill in supervising professional staff and directing multiple functional areas to ensure alignment with organizational priorities and accountability for outcomes.
Skill in policy analysis and development, including evaluating complex issues and formulating effective systemwide policy recommendations.
Skill in analyzing complex data, research findings, and policy information to inform strategic decision-making.
Skill in synthesizing and communicating complex information, research findings, and policy implications to diverse audiences, including governing boards, policymakers, and the public.
Skill in building consensus among diverse stakeholders with differing institutional perspectives and priorities.
Skill in setting priorities and managing multiple high-level initiatives simultaneously while meeting critical deadlines.
Skill in preparing and delivering presentations and policy briefings to executive leadership, legislative committees, and governing boards.
Skill in fostering collaboration among institutions, state agencies, and external partners.
Skill in identifying emerging policy, operational, or strategic issues and developing effective solutions to address complex challenges in a multi-institution higher education environment.
Ability to exercise sound independent judgment and discretion in addressing complex policy and administrative issues.
Ability to provide leadership and strategic oversight for multiple programs and functional areas.
Ability to communicate effectively in both written and oral forms with executive leadership, policymakers, institutional leaders, and the public.
Ability to present complex policy and technical information clearly and effectively in public settings.
Ability to analyze large volumes of complex information and identify key issues, trends, and implications for decision-making.
Ability to translate complex research, policy, and data analysis into actionable recommendations.
Ability to build and maintain collaborative working relationships with institutional leaders, faculty, staff, state officials, and external stakeholders.
Ability to facilitate discussion and build consensus among diverse constituencies across the higher education system.
Ability to manage competing priorities and operate effectively in high-visibility and high-stakes environments.
Ability to ensure accuracy, integrity, and appropriate use of institutional data and information used for policy and decision-making.
Ability to anticipate emerging issues, analyze potential impacts, and develop proactive strategies to resolve problems and advance systemwide priorities.

RESPONSIBILITIES: The duties of this position will include, but not be limited to:
Provide executive and strategic leadership, supervision, and administrative oversight of key functional areas within the NSHE System Office, including Student Affairs, Sponsored Programs and EPSCoR, and Institutional Research. This responsibility includes setting and advancing systemwide strategic priorities; supervising and mentoring department leadership and staff; ensuring operational effectiveness, accountability, and compliance with Board policies; and proactively identifying and addressing systemwide challenges, risks, gaps, and opportunities. Coordinate and lead cross-functional and cross-institutional initiatives, exercising sound judgment and decision-making authority to align efforts with system goals and priorities. Foster a culture of collaboration, innovation, and continuous improvement across NSHE institutions, while effectively communicating, influencing, and advising executive leadership and stakeholders. Promote and model data-informed and evidence-based decision-making to advance student success, research growth, and institutional effectiveness, and lead the development and implementation of strategic solutions to complex systemwide issues.
Serve as a strategic advisor and executive liaison to the Academic, Research and Student Affairs (ARSA) Committee and other Board of Regents committees. Lead the development of meeting agendas in collaboration with the committee chair, ensuring alignment with system priorities and emerging issues. Coordinate institutional presentations and compile high-quality, analytically grounded briefing materials that clearly communicate key issues, risks, and opportunities. Proactively anticipate Board needs, respond to Regent inquiries with clarity and authority, and provide thoughtful recommendations to inform decision-making and policy direction at the system level.
Chair the Academic Affairs Council (AAC), providing strategic leadership and direction for systemwide academic planning and policy development. Oversee the academic program and organizational unit approval process, ensuring alignment with long-term system goals, workforce needs, and institutional missions. Lead and facilitate collaborative, solution-oriented discussions among institutional representatives to identify challenges, gaps, and opportunities, and to build consensus on complex issues such as funding models, academic innovation, and program alignment. Provide policy analysis, strategic insight, and actionable recommendations, and guide the implementation of agreed-upon changes to strengthen academic quality and effectiveness across the system.
Chair the Student Affairs Council, providing executive leadership and strategic direction for systemwide student affairs policies and initiatives. Lead the development, evaluation, and refinement of policies related to student services, including residency determinations and financial aid coordination. Identify systemic barriers and opportunities impacting student access, success, and equity, and work collaboratively with institutional leaders to develop and implement innovative, student-centered solutions. Ensure clear communication, stakeholder engagement, and alignment of policies with broader system goals and priorities.
Chair the Research Affairs Council, leading strategic planning and policy development to advance research across NSHE. Establish and communicate systemwide research priorities, goals, and performance expectations, and identify opportunities to enhance research productivity, collaboration, and external funding. Facilitate cross-institutional partnerships, address barriers to research growth, and provide data-informed recommendations to strengthen competitiveness. Guide the implementation of initiatives, including those associated with EPSCoR, ensuring alignment with state and national research priorities.
Provide executive oversight and strategic leadership for the NSHE Sponsored Programs and EPSCoR Office. Direct systemwide efforts to enhance research development, grant competitiveness, and external partnership engagement with state and federal agencies. Identify gaps and opportunities in research infrastructure and support services, and lead collaborative strategies to strengthen capacity and outcomes. Ensure alignment of sponsored program activities with system priorities and effectively advocate for resources and initiatives that advance NSHE's research mission.
Ensure executive-level oversight and quality assurance of data reporting and analytics across the Academic and Student Affairs division. Lead efforts to leverage data as a strategic asset, ensuring accuracy, consistency, and clarity in dashboards, reports, and analyses. Translate complex data into actionable insights and recommendations that inform executive leadership, institutional strategy, and Board decision-making. Proactively identify trends, gaps, and emerging issues, and guide the development of data-informed strategies to improve system performance, accountability, and outcomes.
Provide strategic leadership and systemwide coordination related to the State's higher education attainment goals. Support and influence policy development aligned with statewide objectives, and monitor, assess, and communicate progress toward established targets. Identify disparities, gaps, and opportunities for improvement, and lead the development and implementation of collaborative, system-level strategies to increase educational attainment. Engage stakeholders across institutions and external partners to align efforts and drive measurable impact.
Provide executive oversight and strategic guidance for NSHE's participation in SARA and membership in NC-SARA. Ensure compliance with applicable standards while identifying opportunities to enhance interstate educational access and program delivery. Serve as a key decision-maker and advisor on matters related to state authorization, distance education, and regulatory alignment. Communicate effectively with institutional leaders and external stakeholders and lead continuous improvement efforts to strengthen NSHE's position in the national higher education landscape.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at . For assistance with NSHE's on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by April 1, 2026.

For more information about the Nevada System of Higher Education, please visit our website at The Nevada System of Higher Education hires only United States citizens and aliens lawfully authorized to work in the U.S.

NSHE is an equal opportunity and affirmative action employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, family medical history or genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. Women, applicants who are members of underrepresented groups and communities of color, individuals with disabilities, and veterans are encouraged to apply.

Exempt
Yes

Full-Time Equivalent
100.0%

Required Attachment(s)

Required Attachment(s): Application materials must include a current resume, detailed cover letter, and names, addresses, and telephone numbers of four professional references willing to be contacted.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.

To apply, visit ©2025 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-086f987cb6ae5e4ca581a85103ab25bd JobiqoTJN. Keywords: Assistant Chancellor, Location: Las Vegas, NV - 89102
Not Specified
Associate Auto Adjuster
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.

We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 1341 Crossway Blvd, Chesapeake, VA 23320  as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.

What you'll do:

  • Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.

  • Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.

  • Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborate and set expectations with external and internal business partners to facilitate claims resolution.

  • Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or equivalent experience or GED

  • Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims

  • Ability to prioritize and multi-task while navigating through multiple business applications

  • Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC)

  • Successful completion of a job-related assessment is required.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • Bachelor’s degree

Compensation range: The hiring range for this position is: $49,840 to $51,840

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Associate Veterinarian in Marshfield WI
✦ New
Salary not disclosed
Marshfield, WI 15 hours ago
Castlerock Veterinary Hospital is dedicated to delivering the highest quality small animal medicine, a commitment reflected by our respected AAHA accreditation. Our community clearly recognizes this dedication, as evidenced by our outstanding 4.8-star Google rating. We seek dedicated, compassionate individuals who are ready to integrate into a supportive atmosphere where patient welfare is the highest priority. If you are looking for an opportunity to genuinely impact the lives of pets and their owners in a professionally recognized environment, this is where you can begin to do your best work.

Joining our team means plugging into a culture designed to help every teammate succeed. We recognize that true growth requires continuous support, which is why we emphasize internal consultation access for complex medical cases and provide mentorship programs for doctors and technicians alike. We foster an environment where you can develop specialty skills, move toward leadership positions, and achieve your long-term career goals. This commitment to educational support ensures that you are constantly moving forward in your professional journey and empowers you to grow in your role.

As an AAHA accredited facility, Castlerock Veterinary Hospital holds itself to the highest standards of small animal care. This commitment means that you will work alongside teammates who prioritize advanced medical protocols, robust diagnostic capabilities, and meticulous patient handling. We support sophisticated surgical and therapeutic modalities, encouraging continuous education in areas like internal medicine and advanced imaging. When you join us, you are empowered to practice high-level, evidence-based small animal medicine and ensure the best outcomes for every patient you see.

Marshfield, Wisconsin, offers an ideal setting for anyone seeking a high quality of life paired with a welcoming community atmosphere. Located in the heart of Wisconsin, Marshfield provides access to excellent recreational activities, including plentiful outdoor space and opportunities for deep community engagement. It is a city that values its local services and offers an appealing pace of life, making it a wonderful place to settle down and truly connect with your clients and neighbors.

Additional Hospital Information & Who We are Looking For: 

 

Interest In: Small-animal general practice at a high-quality, AAHA-accredited hospital committed to excellent medicine and client experience. Clinical interests may include wellness exams, preventative care, diagnostics, comprehensive dentistry, soft-tissue surgery, vaccinations, microchipping, pain management, client education, and continuity of care across all life stages. The practice offers a well-rounded caseload with opportunities to support urgent and same-day needs, along with the ability to participate in more advanced surgical cases, including orthopedic procedures, for doctors interested in expanding or utilizing those skills.

 

Open to New Graduates or Experienced Veterinarians: We welcome both new graduates and experienced veterinarians, supported by a tailored mentorship program designed to meet doctors where they are in their careers. New grads will find a strong learning environment with depth of support and collaboration, while experienced veterinarians will enjoy autonomy, case variety, and opportunities to further develop clinical interests and advanced skills.

 

Supportive, Experienced Technical Staff: Practice alongside a compassionate, knowledgeable support team dedicated to patient care and efficiency. The staff provides strong support in anesthesia monitoring, surgical and dental assistance, diagnostics, client communication, and daily workflow, enabling doctors to focus on delivering high-quality medicine consistently.

 

Layout & Facility Highlights: A full-service, AAHA-accredited hospital featuring multiple exam rooms, treatment areas, surgical and dental suites, in-house diagnostics, digital imaging, pharmacy access, and thoughtful workflow design. The space is set up to support excellent patient experiences, smooth case flow, and comprehensive care across a wide range of services.

 

Collaborative Team Environment: A mission-driven culture rooted in compassionate care, clear communication, and teamwork. Doctors and staff collaborate closely to deliver thoughtful, individualized treatment plans and build long-term relationships with clients and their pets.

Patient Mix: A diverse small-animal caseload primarily consisting of dogs and cats, offering a balance of routine medical care, preventative services, acute and same-day presentations, and opportunities for involvement in advanced surgical cases depending on doctor interest and experience.

 

Website:  Location: 1214 S Oak Avenue, Marshfield, WI 54449

 

Apply today for immediate consideration!


 If you have the drive, passion, and medical skills we’re looking for, we’d love to meet you.


For confidential consideration, please send your resume to Katie Shaffer at:

 

All applications and conversations are upheld with the utmost discretion and professionalism.

 

Why Marshfield, WI?

Marshfield, Wisconsin combines small-town friendliness with an excellent quality of life. Residents enjoy a welcoming community atmosphere, affordable living, local parks and trails, and family-friendly activities, all while maintaining convenient access to larger regional centers for dining, entertainment, and amenities. With a balance of outdoor recreation, strong community ties, and comfortable suburban living, Marshfield is a great place for veterinarians and their families to live, work, and thrive.

 

 

 

What Your Day-to-Day Looks Like
  • Build Lasting Relationships: Connect with clients and their pets, becoming their trusted partner in a pet's lifelong health.
  • Practice Your Best Medicine: From diagnosis to treatment, you'll lead patient care with the freedom to uphold the highest standards.
  • Educate and Empower: Clearly communicate findings and treatment plans, empowering clients to make informed decisions.
  • Collaborate and Grow: Work alongside a supportive paraprofessional team, contributing to a positive hospital culture.
Who We're Looking For
  • Doctor of Veterinary Medicine (DVM) degree.
  • A valid state license and in good standing to practice.
  • A collaborative spirit and a dedication to practicing the highest standard of medicine.
  • Excellent communication skills with a positive, friendly attitude.

How You're Supported

As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Generous Compensation

Competitive base salary and a monthly production bonus with no negative accrual.

Total Wellbeing

Comprehensive coverage including Health, Dental, Vision, and more, plus Maternity Leave and 24/7 TeleDoc access.

Financial Health

Plan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance for peace of mind.

Commitment to Growth

Receive a yearly CE allowance with dedicated paid days off. Grow with leadership tracks and structured mentorship.

The Power of a Network

Tap into a nationwide community of over 20,000 veterinary professionals for collaboration and to explore your unique interests.

Peace of Mind

Company-paid Professional Liability Coverage, so you can focus on what you do best: practicing great medicine.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.


#INDV
Not Specified
IT Strategy & Transformation Consultant
Salary not disclosed
Aliso Viejo 6 days ago
Pay rate: $62/hr Summary: Location: Remote Contract role We are seeking an experienced IT Strategy, Operating Rhythm & Transformation Consultant to support our team in diagnosing current-state ways of working, identifying opportunities for improvement, and driving execution of operating rhythm and governance/ways of working changes.

Responsibilities: Conduct structured discovery sessions and interviews to understand the current operating model, processes, decision flows, and team interactions.

Identify pain points, gaps, inefficiencies, and root causes across people, process, technology, and governance.

Synthesize qualitative and quantitative data into clear insights and problem statements.

Develop options, hypotheses, and recommendations for operating model adjustments and workflow enhancements.

Redesign or propose changes to the operating rhythm, including cadences, governance, decision-making forums, and cross-functional touchpoints.

Translate insights into strategic frameworks and clear narrative storylines.

Partner with leaders and teams to implement agreed-upon operating model and rhythm changes.

Support rollout of new processes, meeting structures, communication norms, and accountability mechanisms.

Monitor progress, surface risks, and adjust implementation plans as needed.

Facilitate workshops, working sessions, and alignment forums to gather input, build consensus, and drive decisions.

Act as a thought partner to leadership and cross-functional teams, bringing structure and clarity to ambiguous discussions.

Produce high-quality presentations, analyses, frameworks, and materials that communicate insights and recommendations clearly and persuasively.

Create documentation that supports adoption and sustainability of new operating rhythms and processes.

Required Skills: 5–10 years of experience in management consulting, strategy, operating model design, organizational effectiveness, or related roles.

Strong analytical and strategic thinking skills with the ability to structure ambiguous problems.

Excellent communication, facilitation, and storytelling abilities.

Demonstrated experience running discovery sessions, identifying operational issues, and designing improved operating rhythms.

High proficiency in creating executive-ready materials (e.g., decks, frameworks, narrative documents).

Strong stakeholder management and collaboration skills across multiple levels of an organization.

Ability to work independently, manage deadlines, and drive work forward with minimal oversight.

Preferred Skills: Experience with organizational design, business process redesign, or enterprise transformation initiatives.

Background in tech, product, or cross-functional operating models (optional).

Familiarity with change management practices and adoption strategies.
Not Specified
Fleet Analyst
🏢 Axelon Services Corporation
Salary not disclosed
Tulsa 2 days ago
Summary: Support all aspects of the company’s fleet vehicles throughout their full lifecycle, focusing on fleet data accuracy, dashcam program execution, and operational reporting.

Maintain reliable fleet records, coordinate dashcam ordering and installation, support data-driven decisions, and provide clear, timely communication to internal stakeholders.

Collaborate with Fleet Support, HSEI, Operations, and third-party vendors to ensure fleet assets are properly deployed, connected, and reported.

Responsibilities: Order dashcams and related hardware, track shipments, and coordinate deliveries across company locations.

Manage and coordinate third-party installers, ensuring installations are completed accurately and on schedule.

Assign dashcam devices to vehicles, confirm connectivity, and support basic troubleshooting.

Maintain downstream reporting related to dashcam deployment, usage, and data quality.

Maintain accurate fleet inventory records and motor vehicle specifications.

Prepare, review, and validate fleet reports, including data input, cleansing, and exception handling.

Analyze operational equipment needs to support data-driven fleet decisions.

Assist with basic cost studies related to vehicle configurations and fleet standards.

Support analysts and leadership by delivering clear, reliable data insights.

Maintain documentation for fleet policies, procedures, and process improvement initiatives.

Collaborate with Fleet Support, HSEI, Operations, and vendors to uphold data integrity and operational efficiency.

Provide regular status updates to leadership and internal customers.

Respond to field support inquiries with a customer service mindset.

Requirements: High School Diploma or GED.

Minimum three (3) years of experience in supply chain, operations, logistics, fleet, category management, procurement, automotive, or safety-related roles.

Required Skills: Strong organizational, planning, and time management skills.

Clear verbal and written communication skills, with the ability to work across teams.

Proficiency in Microsoft Office, with above-average Excel skills (lookups, pivot tables, data analysis).

Working knowledge of Word and PowerPoint.

Ability to work independently after onboarding and manage multiple priorities.

Safety-focused mindset with strong attention to detail.

Preferred Skills: Bachelor’s degree in business, supply chain, finance, or accounting.

Prior exposure to company fleet programs, dashcams, GPS telematics, or safety initiatives.

Experience with Holman Insights, GeoTab, or similar fleet/telematics platforms.
Not Specified
Medicaid Business Analyst (Remote)
Salary not disclosed
Atlanta, Remote 2 days ago
Title: Technical Medicaid Business Analyst Location: Work from Home Schedule: Mon – Fri, 8:30AM – 5:00PM EST Note: This is a W2 contract role – C2C, 1099, & 3 rd party candidates WILL NOT be considered The Technical Medicaid Business Analyst serves as a critical bridge between Medicaid business operations and technical delivery teams.

This role is responsible for translating federal and state Medicaid requirements, health plan business needs, and operational workflows into detailed functional requirements that support system configuration, data integration, reporting, and compliance.

The Analyst will partner closely with business stakeholders, IT teams, vendors, and external partners to ensure Medicaid systems and solutions meet contractual, regulatory, and operational expectations.

Position Responsibilities: · Medicaid Business & Regulatory Analysis o Analyze federal and state Medicaid regulations, contract requirements, and policy guidance, and translate them into clear business and functional requirements o Support Medicaid program areas such as eligibility, enrollment, claims, encounters, care management, provider management, quality, and compliance o Interpret CMS, state agency, and contractual changes and assess operational and system impacts · Technical Requirements & Solution Design o Develop detailed functional and technical requirements, including use cases, process flows, data mappings, interface specifications, and system configuration needs o Collaborate with IT, data, and vendor teams to design and validate technical solutions that align with Medicaid business needs o Support system enhancements, defect resolution, and new implementations across core Medicaid platforms (e.g., claims, encounters, care management, data warehouse) · Data & Integration Support o Analyze data flows between Medicaid systems, vendors, and external entities (state agencies, CMS, providers) o Support reporting, analytics, and regulatory submissions (e.g., encounter data, quality measures, financial reporting) o Assist with data validation, reconciliation, and root-cause analysis for Medicaid data issues · Stakeholder & Cross-Functional Collaboration o Serve as a liaison between Medicaid business teams, IT, finance, compliance, and external vendors o Facilitate requirements workshops, design sessions, and stakeholder reviews o Clearly communicate complex technical concepts to nontechnical stakeholders and business priorities to technical teams · Testing & Implementation Support o Support system testing activities, including test planning, test case development, and user acceptance testing (UAT) o Validate that solutions meet Medicaid business and regulatory requirements prior to deployment o Support golive activities and postimplementation issue resolution · Documentation & Governance o Maintain clear, auditready documentation of requirements, decisions, and approvals o Ensure alignment with Medicaid governance, SDLC, and change management processes o Support audits, regulatory reviews, and compliance inquiries, as needed Position Qualifications: · 5+ years of experience as a Business Analyst, with direct Medicaid or healthcare payer experience · Strong understanding of Medicaid programs, managed care operations, and state/federal compliance requirements · Experience translating business requirements into technical specifications · Experience working with IT teams, system vendors, and data/reporting teams · Strong analytical, documentation, and problem-solving skills · Experience supporting Medicaid managed care organizations (MCOs) or state Medicaid programs preferred · Familiarity with Medicaid healthcare payer systems such as claims platforms, encounter processing, care management systems, or eligibility/enrollment platforms preferred · Experience with data analysis, SQL, or data warehouse concepts preferred · Knowledge of CMS reporting, state encounter submissions, or quality programs preferred · Experience with Agile, SAFe, or traditional SDLC methodologies preferred · A minimum of a Bachelor’s Degree in Business, Information Systems, Health Administration, Public Health, or other related field .
Remote working/work at home options are available for this role.
Not Specified
Strategy Manager
✦ New
Salary not disclosed
Falls Church 1 day ago
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.

Strategy Manager Job Description: HITT Contracting is seeking a highly motivated and organized Strategy Manager to support the execution and advancement of the company’s enterprise strategy through a portfolio of strategic initiatives.

This role operates at the center of HITT’s Strategy System and is responsible for maintaining the enterprise initiative portfolio—developing and managing the initiative tracking system, monitoring progress, and ensuring strategic initiatives continue advancing with clarity, structure, and momentum.

The Strategy Manager reports to the Executive Business Partner and works closely with executive sponsors to drive progress across HITT’s strategic initiative portfolio.

This role partners with leaders across the organization to help structure initiatives, clarify objectives and key assumptions, and ensure alignment between strategic intent and operational execution.

The Strategy Manager establishes initiative cadence, coordinates with cross-functional teams, and develops the analysis and materials needed to advance initiatives—from researching emerging ideas and refining assumptions to outlining potential investment implications and preparing proposal materials for executive and board-level discussions.

Through this work, the Strategy Manager helps ensure initiatives continue advancing and do not stall due to lack of clarity, coordination, or momentum.

Success in this role requires strong analytical thinking, sound judgment, and the ability to translate complex information into clear insights and actionable recommendations.

The Strategy Manager must be comfortable working in ambiguous environments, bringing structure to evolving initiatives and helping leaders navigate key decisions.

This role requires a proactive operator who can establish context quickly, coordinate across multiple stakeholders, and drive progress across initiatives without direct authority.

Strong written and verbal communication skills are essential, as this position regularly prepares materials and insights to support executive and board-level discussions.

Responsibilities Portfolio Management Maintain the enterprise strategic initiative portfolio and ensure visibility into initiative status, milestones, risks, and next steps.

Partner with executive sponsors to clarify initiative scope, objectives, and expected outcomes.

Coordinate progress across initiatives and help resolve issues that may slow momentum.

Support alignment between strategic initiatives and enterprise priorities.

Initiative Development & Analysis Conduct research and analysis to support the development and evaluation of strategic initiatives.

Work with initiative sponsors and subject matter experts to refine concepts and validate key assumptions.

Develop supporting analysis and early business case materials to evaluate initiative viability and potential investment implications.

Support the preparation of proposals and strategic recommendations for leadership consideration.

Investment & Evaluation Partner with business unit leaders to ensure strategic initiatives are supported by meaningful performance indicators.

Collaborate with operational leadership and the Operations Chief of Staff team to align initiative tracking and reporting across strategic and operational priorities.

Monitor initiative outcomes to evaluate performance, capture lessons learned, and inform future strategic decisions.

Support leadership in evaluating the strategic impact of major enterprise initiatives and investments.

System & Process Management Develop, own, and maintain the strategic initiative tracking system used to monitor portfolio progress and decisions.

Implement and manage a project management platform to support initiative tracking and reporting.

Establish and maintain meeting cadence with initiative sponsors and key stakeholders.

Support preparation of enterprise strategy updates and portfolio progress summaries for executive leadership and board reporting.

Qualifications Bachelor’s degree in business, economics, construction management, or a related field preferred.

Previous experience in construction, real estate, or the built environment preferred.

7–12 years of professional experience in strategy, program management, or a related analytical role.

Experience supporting cross-functional initiatives or enterprise-level projects.

Experience with project management or work tracking tools (Asana).

Strong analytical and problem-solving skills with the ability to organize and translate insights into clear materials and recommendations.

Excellent written and verbal communication skills, including the ability to prepare clear and concise materials for leadership audiences.

Highly organized with demonstrated ability to manage multiple initiatives and priorities in a fast-paced, detail-oriented environment.

Comfortable working in evolving or ambiguous environments while bringing structure to complex initiatives.

Strong interpersonal skills and the ability to build relationships and coordinate across teams and leadership levels.

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

HITT Contracting is an equal opportunity employer.

We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.

All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

We value a respectful, inclusive workplace where everyone has the opportunity to succeed.

HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Not Specified
Consulting Lead
$250 +
Mission, KS 5 days ago
Overview

OPEN TO FTC (1 YEAR) OR PERMANENT ROLES. We are seeking a Consulting Lead with experience in strategy, transformation or advisory consulting (for example from a Big4 or strategy consulting background) to help design and deliver complex programmes, operating models and strategic initiatives for our clients.

The role focuses on providing practical consulting support to organisations tackling complex strategic, operational and innovation challenges. This includes helping organisations define strategy, design effective operating models, deliver transformation programmes and strengthen governance and delivery structures.

A key part of the role will involve working at the intersection of innovation and policy, helping organisations understand and harness emerging and frontier technologies such as AI, cyber, quantum, biotechnology and advanced digital capabilities.

The successful candidate will be able to structure complex problems, analyse evidence and develop clear, practical recommendations for senior stakeholders. The role involves working across multiple engagements, supporting strategy development, programme design, business case development, organisational change and delivery oversight.

You will work closely with senior stakeholders across industry, government and academia to shape programmes, improve delivery approaches and support the successful implementation of complex initiatives, particularly those focused on innovation ecosystems and the adoption of frontier technologies.

More broadly, the Consulting Lead will contribute to Plexal’s wider consulting and innovation activity, helping translate emerging technology opportunities into well-structured programmes, initiatives and investment propositions.

Plexal is a rapidly growing organisation and we are looking for individuals who enjoy working in a fast-paced, collaborative environment, engaging with cutting-edge technology sectors and solving complex strategic problems.

What You'll Do
  • Strategic Advisory: Provide strategic advice on complex programmes, organisational challenges and transformation initiatives.
  • Problem Structuring: Analyse complex issues and develop clear, evidence-based recommendations for senior stakeholders.
  • Business Cases: Develop business cases and investment propositions to support strategic and programme decisions.
  • Operating Models: Design and implement operating models, including governance, roles and delivery structures.
  • Transformation Delivery: Support the planning and delivery of transformation programmes and major initiatives.
  • Programme Governance & Assurance: Establish or strengthen programme governance, PMO structures and delivery assurance.
  • Stakeholder Engagement: Work with senior stakeholders across government, industry and academia to shape programmes and delivery approaches.
  • Consulting Delivery: Lead work streams, produce high-quality consulting outputs and support the development of new opportunities.
Your Skills
  • Consulting Experience: Experience working in consulting, advisory or complex programme environments (e.g. strategy consulting, Big4 or public sector advisory).
  • Strategy & Transformation: Experience supporting strategy development, transformation programmes or complex organisational change.
  • Problem Solving & Analysis: Ability to structure complex problems, analyse information and develop clear, evidence-based recommendations.
  • Programme Delivery: Experience supporting or delivering large programmes or transformation initiatives, including PMO or programme governance.
  • Business Cases: Experience developing business cases or investment propositions to support strategic decisions.
  • Stakeholder Management: Ability to work effectively with senior stakeholders across organisations.
  • Communication & Delivery: Strong written communication skills and the ability to manage multiple work streams in fast-paced environments.
Domain Experience (Desirable)

Experience working within or supporting organisations operating in one or more of the following areas:

  • Emerging Technology & Innovation: Experience working within innovation ecosystems or technology-driven environments, particularly across emerging or frontier technologies such as AI, cyber, quantum, biotechnology or advanced digital capabilities.
  • Public Safety: Public safety or emergency services organisations.
  • Policing: Policing or law enforcement environments.
  • Home Affairs: Home affairs, homeland security or border-related organisations.
  • Defence: Defence or national security environments.
Qualifications: Essential
  • Higher Education degree, or equivalent knowledge gained via work experience.
Who You Are
  • Interest in innovation, technology and emerging sectors (e.g. AI, cyber, quantum, biotechnology, IoT)
  • Comfortable working in a collaborative consulting environment with changing priorities
  • Strong problem-solving mindset and ability to work through ambiguity
  • Resilient and able to remain focused while managing complex programmes and challenges
  • Strong interpersonal and collaboration skills when working across teams and stakeholders
  • This role may require some national travel for delivery of projects and travel to all Plexal sites.
  • Due to the nature of this position, our work, and our client engagements, you must be willing and eligible to achieve a minimum of SC clearance and ideally already hold this clearance. To qualify for SC clearance, you must be a British Citizen or have resided in the UK for the last 5 years with no extensive periods outside of the UK. For more information about clearance eligibility, please see us?

    Plexal’s Values:

    Mission: We inherit the mission of UK government and deliver it in an agile and creative fashion.
    Collaboration: We believe in the power of working together.
    Equality: We strengthen ourselves as a team by embracing the different.
    Care: People are at the heart of what we do; we care about our customers, members and colleagues.

    As a start-up, we thrive in a dynamic and fast-paced work environment dedicated to empowering innovators. We embrace individuals who leverage technology and creativity to tackle our greatest challenges head-on. We strongly advocate for maintaining a harmonious work-life balance, our goal is to ensure every member of our team can authentically be themselves and live their best lives. We firmly believe that innovation and creativity flourish when we cultivate a diverse workforce, comprising highly skilled individuals with a wide range of perspectives to contribute.

    In return we will offer you:

    • Salary: £65,000 - £80,000 depending on skills and experience
    • Annual bonus scheme
    • A generous pension scheme (with a company contribution of up to 10%)
    • Private healthcare, life assurance and critical illness cover
    • 25 days holiday plus bank holidays
    • Volunteering day

    Plexal is an equal opportunities employer and we actively encourage applicants from individuals from all backgrounds. We are a Disability Committed employer and are willing to make reasonable adjustments throughout the recruitment process.


    #J-18808-Ljbffr
Not Specified
Entry-Level Claims Adjuster (CHESAPEAKE)
🏢 Usaa
Salary not disclosed
Chesapeake, VA 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.

We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 1341 Crossway Blvd, Chesapeake, VA 23320  as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.

What you'll do:

  • Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.

  • Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.

  • Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborate and set expectations with external and internal business partners to facilitate claims resolution.

  • Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or equivalent experience or GED

  • Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims

  • Ability to prioritize and multi-task while navigating through multiple business applications

  • Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC)

  • Successful completion of a job-related assessment is required.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • Bachelor’s degree

Compensation range: The hiring range for this position is: $49,840 to $51,840

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Trainee Insurance Adjuster (CHESAPEAKE)
🏢 Usaa
Salary not disclosed
Chesapeake, VA 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.

We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 1341 Crossway Blvd, Chesapeake, VA 23320  as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.

What you'll do:

  • Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.

  • Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.

  • Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborate and set expectations with external and internal business partners to facilitate claims resolution.

  • Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or equivalent experience or GED

  • Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims

  • Ability to prioritize and multi-task while navigating through multiple business applications

  • Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC)

  • Successful completion of a job-related assessment is required.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • Bachelor’s degree

Compensation range: The hiring range for this position is: $49,840 to $51,840

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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