Chemspire Ingredients Jobs in Usa
855 positions found
Company Description
Chemspire Ingredients specializes in distributing high-quality cosmetic ingredients to the personal care industry. As a trusted partner, Chemspire Ingredients represents Symrise, a globally recognized multi-billion-dollar manufacturer of flavors, fragrances, and cosmetic ingredients. Our company is dedicated to providing innovative solutions and exceptional service. We serve a diverse clientele with a focus on quality and technical excellence.
Role Description
This is a full-time hybrid role for a Technical Sales Representative specializing in cosmetic ingredients. Based in Boonton, NJ, the role allows a combination of on-site customer meetings and periodic work-from-home flexibility. Key day-to-day tasks include developing customer relationships, identifying client needs, delivering technical presentations, and promoting effective sales strategies. Additionally, the position involves offering technical guidance, staying current on industry trends, and collaborating with team members to meet client expectations and company goals. Position will focused on selling to tri state personal care customers. In addition travel to Midwest, Texas and California may also be required.
Qualifications
- Proficiency in Technical Sales and Sales with a strong understanding of the cosmetic ingredients market
- Experience in Customer Service and fostering client relationships
- Excellent Communication skills, both verbal and written
- Ability to provide product Training and create impactful presentations
- Strong problem-solving skills and a results-oriented mindset
- Bachelor's degree in Chemistry, Biology, Business, or a related field is preferred
- Prior experience in the cosmetics or personal care industry is advantageous
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Supply Quality Manager, Ingredients & Packaging position based in Chicago, Illinois. The Supply Quality Manager, Ingredients & Packaging is responsible for the compliance of incoming ingredients, packaging, and chemical products and their perspective suppliers, with the Quality and Food Safety Standards of Lactalis Heritage Dairy (LHD). The Supply Quality Manager, Ingredients & Packaging reviews, assesses, and approves ingredients, packaging, and chemicals against Food Safety and Quality standards at onboarding and on a continuous basis. In addition, this position conducts sanitation and GMP audits in plants to maintain and improve quality standards, as needed. In addition, the Supply Quality Manager, Ingredients & Packaging works closely with the Purchasing Department, assisting with the onboarding of new ingredients, packaging, chemicals, and suppliers.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Schedules, plans, and executes food safety & food quality audits for existing and potential
- ingredients/packaging/chemical suppliers.
- Utilizes the principles of GFSI, HACCP & ISO 9001/22000 in audits to assess food
- safety/quality risks & recommends mitigation strategies.
- Monitors and follows up with manufacturing plants to ensure the full implementation of
- corrective actions.
- Provides technical input on food safety of ingredients and packaging materials on product
- development teams.
- Reviews, approves, and files all ingredient/packaging/chemical supplier documentation
- against LHD expectations.
- Organizes and plans a detailed schedule to ensure supply/facility audits are efficiently
- conducted. Produces audit reports and distributes internally in a timely manner, after each
- visit.
- Completes monthly, quarterly, and annual reports.
- Maintains a close partnership with the Purchasing Department to facilitate communication
- with suppliers as needed.
- Provides support on projects as needed, and accomplishes tasks as appropriately assigned.
- Partners cross-functionally to achieve overall company objectives.
- Shares and promotes best practices throughout the organization
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Minimum Qualifications
- Bachelor's degree in microbiology, food science, dairy science, life sciences or equivalent or
- combination of education and experience.
- Experience in food manufacturing is required.
- 3+ years of experience auditing food manufacturing locations is required.
- 5-7 years related experience, including active involvement in Quality Programs in a Food and Beverage manufacturing environment.
Knowledge, Skills, & Abilities
- Solid knowledge of GFSI, HACCP, US food regulations.
- Proficiency with data management portals, Microsoft Office applications, specifically Excel is
- required.
- Strong analytical, problem-solving and decision-making skills.
- Strong communication skills, as well as the ability to work independently.
- Strong organizational skills and proven attention to detail.
- Ability to prioritize and manage projects in a changing, complex environment.
- Ability to travel up to 50% and work extended/off-work hours.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
About
Alexander Steele have partnered with a leading supplier of premium natural sweeteners in the North American market. They specialize in high-quality monk fruit extracts , stevia, monk fruit juice concentrates, and innovative sweetener blends . Their clean-label, great-tasting ingredients serve the food & beverage, nutritional supplements, dietary products, cosmetic, and pharmaceutical industries, supporting customers in achieving successful sugar reduction while maintaining excellent taste and appealing product labels.
We are seeking a dynamic and results-driven Commercial Manager to accelerate growth in the North American market, with a particular focus on the nutritional and dietary supplements sector.
Job Summary
The Commercial Manager will drive new business acquisition and revenue growth for the company’s portfolio of monk fruit and stevia-based natural sweeteners. This is a hunter role requiring proven experience in technical ingredient sales, specifically with a track record of actively selling monk fruit and/or stevia into nutritional and dietary supplement manufacturers.
Key Responsibilities
- Develop and implement strategic business development initiatives to grow sales of monk fruit extracts, stevia, concentrates, and blends across North America.
- Proactively identify, qualify, and close new accounts, with strong emphasis on nutritional/dietary supplement companies, functional food & beverage brands, and related manufacturers.
- Manage and expand existing key accounts through relationship development, technical consultation, and uncovering new application opportunities.
- Monitor market trends in natural sweeteners, sugar reduction, clean-label, organic, and health & wellness ingredients.
- Work closely with technical, R&D, and supply chain teams to deliver formulation support, samples, and regulatory information (e.g., GRAS, Organic, Non-GMO).
- Represent the company at key industry events, trade shows, and conferences (e.g., SupplySide, Natural Products Expo) to generate high-quality leads.
- Prepare and present compelling sales proposals, technical presentations, and supporting documentation.
- Achieve and exceed quarterly and annual sales targets.
- Maintain accurate CRM records and deliver regular sales forecasts and activity reports.
Required Qualifications
- 3–5 years of proven B2B sales experience in food & beverage ingredients.
- Demonstrated success actively selling monk fruit and/or stevia.
- Strong experience selling into the nutritional supplements / dietary supplements industry.
- Existing network of contacts within the supplements, functional foods, and/or beverage sectors.
- Bachelor’s degree in Business, Food Science, Nutrition, Chemistry, or related field (preferred).
- Solid technical knowledge of natural sweeteners, sugar reduction formulations, and clean-label trends.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated with a strong hunter mentality and ability to work independently.
- Willingness to travel up to 30–40% (customer visits and trade shows).
On Offer
- Competitive base salary + attractive performance-based commission structure.
- Comprehensive benefits package.
- Opportunity to work with premium, market-leading natural sweetener solutions in a fast-growing category.
- Supportive, collaborative team environment focused on innovation and quality.
We are committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We believe that diversity enriches our company and helps us better serve our customers and communities.
Due to a large number of applicants, if you have not heard back from the team at Alexander Steele after 14 days, you have unfortunately been unsuccessful.
We are seeking a hands-on, forward-thinking operations professional to lead daily plant operations for a premiere dry food ingredient manufacturer in the west suburbs of Chicago. As Production Superintendent, you will lead, train, and motivate supervisors and hourly employees to help shape a culture of safety, accountability, and continuous improvement. This is a key succession role, with a clear career path towards senior plant leadership. Bilingual English/Spanish language skills are highly preferred.
Our client is a leading supplier of edible seeds, ancient grains, sweet spices, customized grain blends and specialty whole grain flours in the U.S. They are experiencing significant growth as their ingredients are being incorporated via B2B channels into a wide range of baking products to provide distinctive flavor and nutrition.
Essential Job Functions:
- Coordinate all daily production, distribution, warehousing, maintenance, and elevator operations.
- Manage 2 Supervisors and 40 non-union employees across nine (9) production lines.
- Lead all safety programs and strive to continuously improve plant safety performance.
- Implement initiatives to improve efficiency, reduce downtime, and eliminate waste.
- Work with Plant Manager to develop high performing teams through training, coaching, personal development and continual exposure to professional enrichment opportunities.
- Support development of annual budgets, capital projects and overall strategic planning for long-term plant sustainability.
- Collaborate closely with Warehouse, Sales, and Maintenance teams to ensure superior customer satisfaction and adjust production as needed to meet unique customer requirements.
Qualifications include:
- BS/BA degree in Mechanical Engineering, Agriculture, or Technical degree highly preferred.
- 7+ years Operations Leadership experience as an Operations Manager, Production Superintendent, or Shift Supervisor in food processing, grain or flour milling, dry food ingredient, animal feed, or pet food manufacturing.
- Bilingual English/Spanish skills are highly desired.
- Prior Managerial or Supervisory experience is essential.
- Must have strong mechanical aptitude and “hands on” on work ethic on production floor.
- Lean Six Sigma, Kaizen, or other continuous improvement experience is an asset but not a core requirement.
- Strong knowledge of governmental regulations such as OSHA, FDA, HACCP, and food safety agencies such as BRC and SQF.
- Business acumen is a plus – understanding financial statements; preparing and managing budgets, and maintaining cost controls, or having prior P&L responsibility.
- Tech savvy, with the ability assess operations, analyze data, and prepare summary reports to chart progress and for senior leadership review.
Compensation for this position includes an attractive base salary, bonus incentives, full medical/dental benefits, 401-K with company match, and paid vacation. Relocation assistance is available for outstanding candidates.
Company Description
Chemspire Ingredients specializes in the distribution of cosmetic ingredients to the personal care industry. The company represents Symrise, a global leader in the manufacturing of flavors, fragrances, and cosmetic ingredients. With a focus on premium-quality products and innovative solutions, Chemspire Ingredients supports its clients in creating exceptional personal care products. Located in Boonton, NJ, the company maintains a strong reputation for excellence and industry expertise.
S-M Industries a sister business run by Dawn Mahon seeks to expand it's sales team. The optimal candidate will have prior experience in selling commodity chemicals to personal care, food as well as industrial chemical markets
The combination of Chemspire and S-M Industries will offer customers a full suite of chemical solutions ranging from commodity to specialty chemicals!
This individual will report into the S-M Industries commodity business unit.
Role Description
This is a full-time hybrid role for a Chemical Sales Representative, located in Boonton, NJ. The position involves building and maintaining relationships with clients, identifying potential customers, providing technical product knowledge, and promoting the sale of commodity chemical ingredients. The role also includes maintaining product portfolios, preparing sales reports, and achieving established sales and business development targets.
Qualifications
- Proven sales skills including client relationship development, negotiation, and achieving sales goals
- Strong knowledge of chemical and/or cosmetic ingredients
- Ability to conduct market research, analyze trends, and identify business opportunities
- Excellent communication, presentation, and interpersonal skills
- Time management and organizational skills, with the ability to prioritize and manage multiple tasks effectively
- Bachelor's degree in Chemistry, Business, Marketing, or a related field is preferred
- Experience in the chemical, cosmetic, or personal care industry is a plus
- Experience with CRM systems
- Individuals must be able to prove prior sales successes!
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Join us as our nextRegulatory Technical Manager reporting to our Head of global Regulatory and Product Safety. You will provide business-facing regulatory support and regulatory intelligence for cosmetic ingredients (Active Beauty) across North America and Latin America, ensuring compliant, timely and pragmatic responses to customer requests and proactive anticipation of regulatory changes.
The role acts as a key interface between customers, commercial teams and internal regulatory experts, supporting market access, customer confidence and sustainable growth of the Active Beauty portfolio, under the global governance of Fragrances Regulatory Global.
Salary expectation based on technical experience: $110,000.00 $130,000.00 usd.
Location: East Hanover, NJ.
In this exciting role you will:
Business & Customer Support
Be a first-line regulatory partner for commercial and customer-facing teams, addressing customer regulatory inquiries related to cosmetic ingredients.
Prepare customer-facing regulatory documentation (regulatory statements, compliance letters, ingredient status summaries, market-specific assessments).
Provide clear, and risk-based regulatory guidance to support customer projects and commercialization timelines.
Support resolution of customer regulatory issues and escalations, ensuring agreement between business needs and regulatory requirements.
Regulatory Surveillance & Impact Assessment
Perform regulatory monitoring for cosmetic ingredients in NOAM and LATAM (including the US, Canada, Brazil and main LATAM markets).
Analyze new regulations, guidance documents and enforcement trends improving cosmetic ingredients; assess potential business and portfolio impacts.
Translate regulatory developments into applicable insights for internal stakeholders (commercial, R&D, marketing, and product management).
Contribute to regional and global regulatory intelligence sharing within RAPS.
Portfolio & Compliance Support
Coordinate with global RAPS, toxicology and data management teams to ensure availability, consistency and accuracy of regulatory and safety data supporting Active Beauty ingredients.
Support compliance assessments and market readiness of cosmetic ingredient portfolios for NOAM/LATAM markets.
Contribute to internal understanding on regulatory positioning and customer messaging.
External Relations
Participate in relevant industry associations, working groups and regulatory forums related to cosmetic ingredients and specialty chemicals.
Support collection of external intelligence and contribute to advocacy efforts when relevant to Active Beauty portfolios.
Required Qualifications:
University / Bachelor's Degree in a scientific field (chemistry, biology, pharmaceutical sciences or equivalent).
6+ years of regulatory experience in cosmetics, cosmetic ingredients.
Fluent English
Understanding of cosmetic ingredient regulatory frameworks and customer expectations.
Ability to translate complex regulatory requirements into clear, business-oriented guidance.
Experience with regulatory systems, databases and regulatory intelligence tools.
Additional Qualifications:
Master's degree in Cosmetic Science
Experience in customer-facing regulatory support and regulatory surveillance.
Exposure to North America and Latin America regulatory environments (FDA, Health Canada, ANVISA, Mercosur)
What We Can Offer You:
Healthcare Plan:
Medical
Dental
Vision
High matching 401k plan (For the US)
Vacation days
#LI-Onsite
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Job Description:
Reporting to the Manager S&R, R&D and the Technician position provides project assistance in high and medium complexity projects with support or leads workstreams within larger projects with guidance and support. A successful candidate has knowledge of how to manufacture a wide portfolio of products and to run the associated lab and pilot plant equipment. This candidate has basic food science knowledge around core products and formulations and demonstrates basic cross-functional communication and communication focused to project leader and management.
Specific Role Focus Area:
• Work with multiple scientists within Sweets and Refreshment R&D team to achieve company goals
• Perform basic tasks and follow standard work methods or specific instructions required to support product development
• Must be competent in data entry, basic calculations, computer applications, and organoleptic evaluations
• Complete product development tasks at benchtop and pilot plant scale
• Assist and/or lead in equipment assembly, disassembly, cleaning, preparation, and production runs
• Support in-plant initiatives such as trials, sales sample production, and start-ups
• Identify project support needs
• Collaborate and partner with project leaders and peers on planning and execution
• Work independently and proactively
• Demonstrate excellent communication skills
• Exemplify agility to manage multiple workstreams and employ effective time management skills
• Ability to lift up to the maximum of fifty (50) pounds and prepare product for testing
• Ability to learn and apply new skills quickly
This role will interact and partner with:
• Scientists
• Engineers
• Pilot plant operations
Main Duties:
This individual will be asked to pan cores for a future testing. They will also be asked to clean equipment, lab space and pilot plant space. The work may occur in the lab or the pilot plant. The individual may need to operate standard analytical equipment and tools or operate processing equipment in the lab and pilot plant. The individual will be responsible for maintaining our highest quality of food safety standards and sanitation standards. Education/Experience: High school diploma or GED required. 0-2 years’ experience required.
Time % Summary of major duties:
1. 80 Project support: Operate standard experimental testing or processing equipment in the laboratory to prepare and package products, and record and tabulate data. Assist with pilot plant scale-up testing by preparing ingredients, packaging materials, and processing equipment, assisting with the equipment operation, collecting and tabulating data, and post-test cleanup.
2. 0-10 Project leadership: With minimal supervision, lead small projects or segments of larger projects. Manage timelines and deliverables, plan and execute experiments with autonomy, oversee temporary labor deliverables and coordination, manage communication of status and results to the team and supervisors.
3. 10-20 Lab maintenance: Responsible for organization, cleanliness, and sanitation of team laboratory workspaces. Maintain inventory of ingredients and supplies. Maintain regulatory compliance through entry of ingredient/packaging information in the lot tracking database and respective trainings. Work within the Tech Center Traceability system to schedule pilot plant runs, reserve rooms and equipment, log/track ingredients and products, and create finished goods.
What they will be doing/ working on:
- Measuring ingredients and following simple recipes for food product testing.
- Running small machines that mix, coat, or process food items.
- Cleaning equipment and lab spaces to maintain food safety standards.
- Recording data from tests (weights, times, observations).
- Helping with sample prep, packaging, and test batches.
- Assembling and taking apart equipment before and after tests.
- Working with scientists on various product development tasks.
This is a hands-on, back‑of‑house / kitchen + light manufacturing type of role with a little bit of data entry and computer work.
Must Have Skills:
- 1-2 years of Operating lab & pilot plant processing equipment
- Ingredient weighing & recipe/panning execution
- Equipment & workspace cleaning/sanitation
- Data recording & basic calculations
- Experience in Excel and Word
- GED/HSD with minimum 3-4 years related experience, or BS in non-related field with no experience
Preferred:
- Great to have experience in produce processing, food manufacturing, or research and development
Minimum Education and Experience Requirements:
Education and Experience: GED/HSD with minimum 3-4 years related experience, or BS in non-related field with no experience
Position Summary: Are you tired of not being home on nights and weekends? Do you want to make dinner for your family again or at least have a life outside of work? Do you want to be more creative in the kitchen where your expertise and talent as a chef are valued?
We are seeking a talented and passionate Personal Chef to join our team. The ideal candidate will have a strong background in nutrition, professional kitchen experience, and a knack for recipe development. A deep passion for healthy cooking, expertise in ingredient replacement, and the ability to learn quickly on the job are essential. Additionally, the candidate must have experience working with clients and excellent communication skills.
About Us: We are a health and wellness-focused brand known for our personal chef services for meal prep, events and cooking classes. We specialize in catering to individuals and families with dietary restrictions, allergies, and healthy lifestyles.
Key Responsibilities:
Plan and prepare nutritious, flavorful meals tailored to clients’ dietary needs and preferences.
Develop and test new recipes, ensuring they meet high standards of taste and nutrition.
Demonstrate expertise in ingredient replacement to accommodate dietary restrictions and preferences (e.g., gluten-free, dairy-free, vegan, kosher).
Maintain a clean, organized, and efficient kitchen environment at all times.
Shop for high-quality ingredients, ensuring freshness and nutritional value.
Communicate professionally with clients to understand their dietary requirements, preferences, and feedback.
Stay updated on culinary trends and nutrition research to continuously improve menu offerings and cooking styles.
Adapt quickly to new kitchen tools, techniques, and client needs.
Manage inventory and budget for kitchen supplies and ingredients in each client’s home.
Qualifications:
Certification in Culinary Arts or equivalent in past experience
Background in nutrition or a relevant certification is highly preferred.
Minimum of 1 year of kitchen and cooking experience.
Experience in recipe adaptation and creation.
Strong understanding of ingredient replacement for various dietary needs and healthy cooking techniques.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
High level of professionalism and client confidentiality.
Flexibility to accommodate varying client schedules and dietary requirements.
Additional Requirements:
Valid driver’s license and reliable transportation.
Ability to lift heavy items and stand for extended periods.
Willingness to undergo a background check.
Benefits:
Competitive salary based on experience.
Opportunities for professional development and continuing education.
Positive and supportive work environment.
How to Apply: Interested candidates should submit their resume, cover letter, and a sample menu or portfolio of their work via email at
We are an equal-opportunity employer and welcome applicants from all backgrounds to apply.
About Seroogy’s Chocolates
Founded in 1899, Seroogy’s Chocolates is a fourth-generation, family-owned Wisconsin tradition known for small-batch craftsmanship, classic recipes, and exceptional quality. We proudly produce handmade confections that have become part of generations of family traditions across the Midwest. As we continue to grow, we are looking for a skilled confectioner who can honor our heritage while driving innovation for the future.
Position Overview
We are seeking an experienced, hands-on Lead Chocolatier & Product Development Manager to lead all aspects of confectionery creation and quality at Seroogy’s Chocolates. This role safeguards our signature recipes, oversees chocolate and ingredient ordering, ensures consistent product quality, and develops new seasonal and year-round products.
This position blends technical expertise, creativity, and a passion for traditional small-batch methods. You’ll collaborate closely with our Production Manager, Retail Manager, and company leadership to maintain the excellence our customers expect, while also shaping the next generation of Seroogy’s products.
Key Responsibilities
Recipe Stewardship & Production Oversight
- Maintain and consistently execute Seroogy’s established recipes, processes, and product standards.
- Train and support team members in confectionery techniques and product specifications.
- Serve as the subject-matter expert for chocolate tempering, caramelization, enrobing, panning, and other confectionery methods.
- Partner with the Production Manager to ensure daily production runs meet quality, yield, and efficiency goals.
Technical Expertise & Equipment Mastery
- Operate, maintain, and troubleshoot a wide range of confectionery and chocolate production equipment, including: melters, tempering machines, enrobers, copper kettles/stoves, batch cookers, cooling tables, depositors, cutters, panners, wrapping machines, and other specialized tools.
- Ensure equipment is used safely, efficiently, and in alignment with Seroogy’s product standards.
- Evaluate and introduce new equipment, technologies, or processes that increase quality and productivity without compromising craftsmanship or tradition.
- Work closely with the Production Manager to optimize workflows, implement improvements, and ensure smooth integration of new processes into daily operations.
Product Development & Innovation
- Lead the creation of seasonal, limited-edition, and core new products that align with the Seroogy’s brand and customer expectations.
- Develop prototypes, run test batches, and manage sensory evaluations.
- Research emerging confectionery trends, ingredients, and technologies to inspire new ideas.
- Collaborate with leadership on launch timelines, packaging needs, pricing strategy, and marketing initiatives.
- Maintain strong product pipeline and market presence.
Quality Control
- Oversee product quality from raw ingredients to finished goods.
- Establish and maintain QC protocols including product specs, batch reviews, and shelf-life assessments.
- Troubleshoot inconsistencies or production challenges in real time.
- Continuously identify opportunities to improve yield, reduce waste, and enhance consistency.
Ingredient & Chocolate Procurement
- Order chocolate, inclusions, flavorings, packaging components tied to confectionery production, and other necessary materials.
- Manage supplier relationships and evaluate new vendors or ingredients as needed.
- Monitor inventory levels to avoid shortages while controlling costs.
Cross-Department Collaboration
- Coordinate with the Retail Manager to ensure packing, finishing, and special gift items meet quality standards.
- Work with the Shipping and Production teams to align schedules, capacity, and special production requests.
- Communicate clearly with leadership on production trends, new product opportunities, and operational improvements.
Qualifications
Required
- 3–7+ years of professional experience in confectionery, chocolate production, pastry, or food manufacturing.
- Demonstrated expertise in chocolate work (tempering, molding, enrobing, hand-dipping) and at least three major confection types (caramel, creams, truffles, barks, brittles, etc.).
- Hands-on experience with key confectionery and chocolate equipment: melters, tempering machines, enrobers, copper kettles/stoves, batch cookers, cooling tables, depositors, wrapping machines, and related production tools.
- Strong technical understanding of chocolate crystallization, viscosity, batch scaling, and the variables that impact product quality.
- Ability to troubleshoot equipment, identify process improvements, and introduce new methods or tools while preserving product quality.
- Ability to manage complex projects and timelines.
- Strong understanding of food safety standards, allergens, and manufacturing best practices.
- Proven ability to develop and scale new products from concept to production.
- Excellent problem-solving skills, communication skills, and a detail-oriented, quality-driven mindset.
Preferred
- Experience in a small-batch, artisanal, or heritage brand environment.
- Familiarity with equipment scaling—from benchtop R&D tools to larger factory systems.
- A personal philosophy that balances craftsmanship, innovation, and respect for traditional methods.
- Experience leading or mentoring production staff.
What We Offer
- The opportunity to carry forward a 126-year Wisconsin legacy.
- A collaborative, supportive team environment committed to craftsmanship and quality.
- Competitive compensation and benefits.
- A hands-on role in a business rooted in family, tradition, and community.
- Chocolate. Lots and lots of chocolate.
How to Apply
- Please send your résumé, salary requirements, portfolio of past confectionery work (if available), and a brief note sharing why you’d be a great fit for Seroogy’s Chocolates to
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it's a daily routine that nourishes your skin barrier over time.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: Summary:
This role also supports regulatory across product development, claims review, registration, packaging compliance, EPR and sustainability. Under direction from the Regulatory Manager/Senior Manager, this role will support regulatory review of ingredients, raw materials and formulas for cosmetics and OTC products. The Regulatory Coordinator will also support global product and site registrations. Must be highly collaborative with a high-performance team mindset and work seamlessly across business functions and external partners.
Responsibilities:
- Assist with gathering documentation to complete regulatory review of ingredients, raw materials and formulas.
- Support product registration and notification for all e.l.f. Beauty brands, interfacing with cross-functional teams. This includes creating, reviewing and submitting required documentation, tracking registration status and timelines.
- Collaborate with consultants, distributors and manufacturers to ensure all compliance requirements are met and registrations/notifications are completed according to brand timelines for global product launches.
- Assist with registration and reporting needs to support global Extended Producer Responsibility (EPR) requirements.
Requirements:
- Experience in the cosmetic industry in a Regulatory Affairs role preferred
- A science background (College degree or higher) required.
- Working knowledge of Cosmetics products regulatory requirements with an emphasis on color cosmetics and skin care. Working knowledge or some experience with regulatory review of ingredients, labeling, notification/registration, product claims, or packaging requirements a bonus.
- Working knowledge of regulatory requirements for ingredients, finished products, claims, packaging, and artwork requirements.
- Highly collaborative. Works well individually and in a team environment to achieve results.
- Excellent organizational skills.
- Exhibits strong communication skills, both written and orally.
- Comfortable learning and working with web-based databases and submission portals.
- Excellent computer skills including Microsoft Excel, Word, Adobe and PowerPoint.
- Must be self-motivated and capable of multi-tasking.
- Commitment to accuracy, attention to detail and quality of information generated.
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors' discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice ( ) for how your personal information is used and shared.PDN-a1539011-a123-4064-9de1-ec6927d61eb8
South Salt Lake, Utah, Islands to Salt Lake Pizza LLC
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Job DescriptionGeneral job duties for all store team members include:
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Training: Orientation and training provided on the job.
Communication Skills: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area.
Work Conditions:
Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving.
Temperaments: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
QualificationsJob requirements include: You must be at least 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
Additional InformationPhysical Requirements include, but not limited to the following:
Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking: For short distances for short durations. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting: Paperwork is normally completed in an office at a desk or table.
Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
Pushing: To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.
Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
Reaching: Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.
Deliver flyers and door hangers.
Requires: Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
Are you ready to take your culinary career to the next level? Well: you get to work with passionate and driven experts within the fields of flavors, meat ingredients, dairy, and bakery. In your role, you’ll be supporting chefs and scientist to deliver meaningful presentations internally and externally. As a unit supporting other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas. You’ll be part of a team that is thrilled to be a force of change for the industry and that is willing to learn and collaborate in a highly focused environment.
The Culinary Associate’s responsibilities will include raw ingredient inspections, maintaining culinary SOPs for 3 state-of-the-art kitchens, and supporting chefs and scientists in executing product cuttings and presentations. You’ll get to learn and collaborate with Michelin-background chefs in presenting breathtaking food and building Kerry’s culinary brand as best in the industry.
Key responsibilities
- Responsible for the appropriate handling and storage of all food and supplies; always follow SOPs regarding the proper techniques for food handling
- Always maintain a clean and sanitary workspace in the kitchen and dining areas following established schedules, prescribed methods, and established standards
- Adhere to safety procedures in operating kitchen equipment
- Promote team work daily, communicate and report problems and concerns to the Manager
- Maintain a safe environment by following Serve-Safe standards
- Support supervisor in maintaining adequate inventory of food and supplies
- Support multiple culinary teams and other applications teams in delivering product tastings and presentations attaining to the established SOPs
- Support the culinary team in procuring ingredients for cutting and presentations
- Learn and understand Kerry technologies to create delicious dishes
- Support, and eventually, lead presentation with customer relating technologies to their businesses.
Qualifications and skills
- BPS Culinary Degree or 4 years of relevant work experience
- Strong background in restaurant cookery and advanced culinary skills.
- Proficiency at using Microsoft Excel, Word, and Power Point
- Basic understanding of food chemistry
- Would benefit from:
- Applicable food processing technology expertise.
- Experience with ingredient supplier companies.
The typical hiring range for this role is $75,602 to $123,432 annually and is based on several factors including but not limited to education, work experience, certifications, location, etc. In addition to your pay, Kerry offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and retirement contribution (all benefits and incentives are subject to eligibility requirements).
Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal ( ).
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Givaudan's Flavors Science & Technology department is looking for a Molecular Pharmacologist to join our versatile team and promote the latest flavor ingredient discovery. You will use your knowledge in molecular biology, receptor pharmacology, and advanced biological assay techniques to support flavor ingredient discovery from screening through lead optimization. Working with cheminformatics, chemistry, natural products, and sensory teams, you will help solve important challenges in taste modulation through rigorous, data-driven science.
Title:Molecular Pharmacologist
Department:Givaudan Flavors Science & Technology
Location: Cincinnati, Ohio
Reporting To:Flavors Science & Technology Leadership
Responsibilities
Provide insight and lead in vitro biology assay development to support flavor ingredient discovery programs, from screening to lead optimization
Guide in vitro biology strategies for exploratory and early-stage discovery efforts
Manage experimental design, development, and implementation of cell-based assays for small molecule discovery projects
Apply advanced biological assay techniques to discover and develop novel flavor ingredients
Oversee review, analysis, and interpretation of in vitro data
Translate experimental results to improve understanding of taste and olfaction and elucidate how receptor-active substances modulate sensory endpoints.
Collaborate with researchers in cheminformatics, chemistry, natural products, and sensory teams
Collaborate with functional experts toidentifynovel research approaches supporting long-term strategic targets
Build andfacilitatecollaborations with academic partners, CROs, universities, and the broader Givaudan scientific network
Mentor junior scientists in developing skills essential for rigorous research execution
Present research findings through peer-reviewed publications, scientific meetings (talks and posters), and internal presentations
Represent research programs to Givaudan leadership
Ensure all research and discovery activities meet the highest quality, ethical, regulatory, QC, and compliance standards
Your Professional Profile Includes
PhD in Molecular Pharmacology
2-3 years of experience in pharmaceutical or biotechnology industries; alternatively, 2-3 years of postdoctoral research focused on GPCRs
In-depth knowledge of receptor pharmacology with practical experience working with GPCRs
3+ years of experience with cell-based techniques including Fluorescence Imaging, HTRF,NanoBRET, Tag-Lite, andAlphaScreen
Expertisein the development of in vitro biological assays supporting small-molecule discovery programs
Experience using AlphaFold and Cryo-EM 3D structural models to interrogate GPCRpharmacology ishighly desirable
Demonstrated scientific rigor in critically reviewing data and independently formulating and testing novel scientific hypotheses
Demonstrate a scientific approach grounded in creativity and data-driven decision-making.
Communicate complex scientific concepts to team members.
Experience managing external studies at CROs or universities (desirable)
Compensation and Benefits
The established salary range for this position is $96,000-$130,000. Actual compensation will depend on individual qualifications. Medical, dental, and vision coverage and a high-matching 401(k) retirement plan.
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.
Role at a Glance
Employment Type: Full-time | Department: Quality | Reports to: Director of Quality
Experience Level: 1–3 years hands-on QC experience in a manufacturing environment ( preferably nutraceutical, food, animal health or pharmaceutical).
Work Location: Onsite – Noblesville, IN; Travel: 0-10%.
About Verdure Sciences
For nearly three decades, Verdure Sciences has been pioneering botanical ingredient excellence. From our sustainable sourcing partnerships to our branded ingredients like Longvida® Curcumin and Pomella® Pomegranate, our partners—global consumer brands—trust our commitment to botanical integrity and quality.
You will be a key member of our Quality team ensuring that every batch meets specifications, regulatory requirements, and customer standards. The focus is practical, day-to-day QC execution: coordinating testing with contract labs, reviewing data for release, and maintaining right-first-time documentation under cGMP.
We are specifically prioritizing candidates with hands-on QC experience in manufacturing environments.
Key Responsibilities
• Prepare samples and coordinate testing with qualified third‑party labs aligned to customer specifications and QC test plans.
• Review physical, chemical, and microbiological data; resolve discrepancies and confirm compliance to specifications for batch release.
• Generate Certificates of Analysis (CoA), verify labels, and execute batch release documentation with right‑first‑time accuracy and communicate with suppliers.
• Manage traceability, retains, and stability program records (sampling plans, storage, pulls, and data trending).
• Support in‑house testing routines as needed.
• Maintain document control: specifications, test methods, SOPs, and change control records.
• Participate in quality events: nonconformances, investigations, CAPA/VCAR creation, and effectiveness checks.
• Partner cross‑functionally (Supply Chain, R&D, Sales/Account teams) to resolve issues and meet customer quality expectations.
• Assist with internal/external audits (e.g., NSF, USP, Organic, Non‑GMO) and vendor/contract lab qualifications.
• Stay up to date with industry regulations and best practices related to botanical ingredients and dietary supplements.
What You’ll Bring (Required)
• Bachelor’s degree in a scientific discipline (Chemistry, Biology, Food Science or similar).
• 1-3 years of paid, hands‑on QC experience in dietary supplement, food, animal health or pharmaceutical manufacturing.
• Working knowledge of cGMP (e.g., FDA 21 CFR 111) and quality systems (deviations, CAPA, change control, data integrity).
• Experience reviewing third‑party lab reports and in‑house data; confident interpreting common analytical and microbiological methods.
• Proficiency creating CoAs and maintaining controlled documents; strong attention to detail and organization.
• Fluency with Microsoft Office and Adobe.
• Clear, professional communication skills and a collaborative approach with vendors and internal teams.
Preferred experience:
• Direct experience with dietary supplement/botanical regulations and audits (NSF, USP, Organic, Non‑GMO).
• Qualifying and managing third‑party labs; vendor performance monitoring.
• Statistics/data trending for QC (e.g., control charts, out‑of‑trend checks).
• Electronic quality/document systems and CRM systems (TrackWise, Veeva, SharePoint, Hubspot).
Work Environment & Schedule
Onsite at our Noblesville, IN office/lab | Monday–Friday, 8:30 a.m.–5:30 p.m.
Our Hiring Approach
Verdure Sciences is an Equal Opportunity Employer. We consider all qualified applicants without regard to protected characteristics and provide reasonable accommodation as required by law.
If you bring experience from botanical extracts, herbal ingredients, or plant-based nutraceuticals and have a discovery mindset for innovative quality solutions, we'd love to connect. This is your opportunity to make a meaningful impact in an industry where quality genuinely matters.
Work authorization: Applicants must be currently authorized to work in the United States on a full‑time basis.
#BotanicalIngredients #Quality #PlantBased #vsCares #Indiana #Hiring #vsLongvida #vsPomella
Manager of Quality Assurance
Food & Ingredient Manufacturing | Multi-Site Oversight
Reports To: Director of Operations
Schedule: M–F | 6:30 AM – 4:00 PM
About the Company
A long-standing food manufacturing organization with more than four decades in the industry, specializing in spices, seasonings, and ingredient processing. The company supports commercial and industrial customers and is known for strong relationships, operational responsiveness, and deep expertise in handling agricultural raw materials. They operate in a dynamic environment where ingredient variability, customer-specific specifications, and efficient production processes must align smoothly.
Position Summary
The Manager of Quality Assurance leads and strengthens quality systems across multiple facilities. This role ensures consistent product quality, regulatory compliance, and effective execution of quality and food safety programs across manufacturing operations and supplier networks. The ideal leader is structured, process-driven, and able to bring clarity and accountability to quality procedures while balancing cost efficiency and operational realities.
Key Responsibilities
Quality Systems & Compliance
- Lead SQF, HACCP, GMP, FSMA, and regulatory compliance across all locations.
- Maintain audit readiness through structured project plans and accurate documentation.
- Strengthen CAPA and root cause analysis systems.
- Monitor production activities and address risks proactively.
- Support internal, customer, and third-party audits.
Supplier Quality & FSVP Oversight
- Oversee supplier qualification, approval, and ongoing performance monitoring.
- Maintain FSVP compliance and review incoming material documentation.
- Investigate supplier deviations and implement corrective/preventive actions.
- Partner with procurement and operations to support quality and supply reliability.
Customer-Facing Quality Leadership
- Serve as the primary point of contact for customer quality communication.
- Lead customer complaint investigations with timely, structured responses.
- Identify trends and implement improvements to reduce repeat issues.
- Reinforce the organization’s commitment to product integrity and long-term partnerships.
Production & Specification Oversight
- Work closely with production teams to ensure products meet customer-specific requirements.
- Understand agricultural raw material variability (color, granulation, moisture, form) and its production impact.
- Support compliant deviations, reblends, or formulation adjustments when needed.
- Improve and document processes related to variability management.
- Ensure quality documentation enables timely release of finished goods.
Leadership & Team Development
- Lead quality teams across multiple sites with clear roles and accountability.
- Develop department KPIs aligned with company objectives.
- Foster collaboration across production, operations, and supply chain.
- Establish consistent communication rhythms and build a cohesive, accountable quality organization.
Process & Continuous Improvement
- Identify workflow inefficiencies and implement data-driven improvements.
- Enhance ERP usage, documentation visibility, and general quality systems effectiveness.
- Promote continuous improvement while balancing quality standards with operational and cost considerations.
Required Qualifications
- 7–15+ years of quality leadership experience in food or ingredient manufacturing.
- Strong working knowledge of GFSI, FSMA, and food safety systems.
- Experience partnering with production teams and managing customer specifications.
- Proven ability to create structured project plans and documentation systems.
- Experience with FSVP and supplier quality programs.
- Strong analytical, problem-solving, communication, and documentation skills.
- Team management and cross-functional leadership experience.
- Proficiency in ERP platforms, quality software, and standard computer applications.
- Skilled in Microsoft Office and/or Google Workspace.
ABOUT ACCURATE PERSONNEL
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local
Gresham, Oregon, NFG Portland LLC
Job DescriptionThe following general description applies to all hourly store team members. Please read the detailed information listed below.
Job Duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Physical Demands
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
WALKING: Walking is generally in short distances for short durations.
SITTING: Paperwork is normally completed in an office at a desk or table.
LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72"high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.
As part of a team, assist with developing and testing formulas and processes for new products, quality improvements, and cost reductions.
Essential Functions Plan and execute experiments using established laboratory/pilot plant/operations methods, ensuring all experiments meet FDA food manufacturing guidelines; keep accurate and detailed records on lab work and data analysis Interpret experiment results and translate them into possible solutions Execute pilot lab runs, consumer tests, plant trials, and validation trials Lead small and medium projects, demonstrating good teamwork, effectively managing time, and delivering projects on time and in full Maintain ingredient inventory and lot code tracking Work with internal resources to quickly communicate needed information for recalls Safely operate, clean, and maintain labware and equipment used for testing, adhering to sanitation requirements in the handling and preparation of food products Write product, ingredient, and process specifications Develop strong cross-functional relationships within the R&D team as well as with Marketing, Insights, Quality, Operations, Engineering, Regulatory, etc.
Bring innovative ideas to support strategic plans and enable R&D to apply this knowledge to assigned projects Collaborate with R&D Supervisor/Manager to develop contingency plans Support food safety program, quality standards, and legality of products manufactured in the facility Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) Bachelor's degree in food science or related field 2-4 years of R&D product development experience in the food and/or beverage industry Knowledge of food ingredient functionality, product formulations, and modification techniques Knowledge of all stages of the product development life cycle and product development methodologies Understanding of manufacturing equipment, their processes, and capabilities Strong passion for science, creative thinking, and product development Good cross-functional and peer relationship building skills Proficient computer skills including Microsoft Office programs: Outlook, Word, Excel, PowerPoint Strong written, verbal, and interpersonal communication skills Detail oriented with strong problem-solving and analytical skills Self-motivated with the ability to work independently, organize and prioritize, show flexibility, and multi-task to execute simultaneous projects and activities to meet objectives and deadlines Ability to thrive in a fast-moving and constantly evolving high-growth environment MON123 RISE123 PI02d95ab0fa68-6819
Glassman Media is seeking a senior-level producer to oversee a premium short-form cooking + wellness project rooted in mindful, plant-based cuisine and a calm, intentional approach to eating and daily ritual. The series is designed as a channel ecosystem (not a single show) made up of multiple recurring episode formats (4–6 minutes each), blending food, lifestyle, and wellness storytelling.
This role is ideal for a producer with strong creative instincts, an elevated doc sensibility, and the ability to oversee dynamic, cinematic food storytelling — beautiful, tactile cooking sequences, visually rich ingredient moments, and a premium look and feel — while still executing efficiently with lean crews and fast turnarounds.
RESPONSIBILITIES
- Oversee the project from development through production and delivery
- Help shape the creative direction and break the series into multiple short-form episode types, including:
- Guided “reset” episodes with real people looking to improve everyday habits
- Recipe-driven cooking episodes featuring simple, accessible techniques
- Mindfulness segments centered on breath, stillness, and conscious eating
- Ingredient + sourcing features (seasonal, local, nature-forward storytelling)
- Oversee the cinematographer on set to ensure the cooking, gardening/ingredient, and meditation segments are shot with a rich, elevated, premium look and feel
- Lead story development with the talent and families already cast and vetted, shaping emotional + practical arcs across episodes
- Bring exceptional skill guiding real people through a meaningful on-camera journey — capturing authenticity while keeping scenes focused, elevated, and story-driven
- Run production logistics, including schedules, crew planning, field coordination, and on-set leadership
- Manage post workflow with strong editorial notes to ensure pacing, tone, and consistency across formats
- Work in-office 5 days a week when not filming to support development, planning, and post-production collaboration
- Bring strong taste level and editorial instincts (premium doc/food sensibility a major plus)