Cgi Digital Jobs in Usa

Join Our Team as a Website Tester at Little Wheel

Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.

This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.

This is a short-term contract, with opportunities for ongoing work for high performers.

Role Overview

As a Website Tester, you will:

• Participate in user experience testing on various online casino platforms.
• Follow step-by-step instructions to complete assigned tasks.
• Record feedback and report bugs or usability issues.
• Provide detailed insights into your testing experience.
• Complete all testing assignments within set timelines.

Requirements

To be eligible, you must:

• Be at least 21 years old.
• Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
• Own a laptop or desktop computer.
• Be able to complete a short, paid online training and onboarding process.

No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.

Compensation and Benefits

• Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
• Minimum of $25/hour, with higher pay for faster testers.
• $100 bonus upon completing the onboarding program.
• Flexible schedule – choose when you want to work.
• Work from home – test websites from the comfort of your own space.
• Fast payments – get paid after each of the 4 testing stages.
• Excellent support – coordinators available daily from 6 AM to 11 PM ET.

What Our Testers Say

"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)

"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)

Read more reviews on Glassdoor, Trustpilot, and Google.

Equal Opportunity Statement

Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.

Company Info

Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490

Join Our Team as a Website Tester at Little Wheel

Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.

This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.

This is a short-term contract, with opportunities for ongoing work for high performers.

Role Overview

As a Website Tester, you will:

• Participate in user experience testing on various online casino platforms.
• Follow step-by-step instructions to complete assigned tasks.
• Record feedback and report bugs or usability issues.
• Provide detailed insights into your testing experience.
• Complete all testing assignments within set timelines.

Requirements

To be eligible, you must:

• Be at least 21 years old.
• Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
• Own a laptop or desktop computer.
• Be able to complete a short, paid online training and onboarding process.

No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.

Compensation and Benefits

• Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
• Minimum of $25/hour, with higher pay for faster testers.
• $100 bonus upon completing the onboarding program.
• Flexible schedule – choose when you want to work.
• Work from home – test websites from the comfort of your own space.
• Fast payments – get paid after each of the 4 testing stages.
• Excellent support – coordinators available daily from 6 AM to 11 PM ET.

What Our Testers Say

"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)

"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)

Read more reviews on Glassdoor, Trustpilot, and Google.

Equal Opportunity Statement

Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.

Company Info

Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490

Join Our Team as a Website Tester at Little Wheel

Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.

This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.

This is a short-term contract, with opportunities for ongoing work for high performers.

Role Overview

As a Website Tester, you will:

• Participate in user experience testing on various online casino platforms.
• Follow step-by-step instructions to complete assigned tasks.
• Record feedback and report bugs or usability issues.
• Provide detailed insights into your testing experience.
• Complete all testing assignments within set timelines.

Requirements

To be eligible, you must:

• Be at least 21 years old.
• Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
• Own a laptop or desktop computer.
• Be able to complete a short, paid online training and onboarding process.

No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.

Compensation and Benefits

• Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
• Minimum of $25/hour, with higher pay for faster testers.
• $100 bonus upon completing the onboarding program.
• Flexible schedule – choose when you want to work.
• Work from home – test websites from the comfort of your own space.
• Fast payments – get paid after each of the 4 testing stages.
• Excellent support – coordinators available daily from 6 AM to 11 PM ET.

What Our Testers Say

"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)

"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)

Read more reviews on Glassdoor, Trustpilot, and Google.

Equal Opportunity Statement

Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.

Company Info

Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490

Join Our Team as a Website Tester at Little Wheel

Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.

This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.

This is a short-term contract, with opportunities for ongoing work for high performers.

Role Overview

As a Website Tester, you will:

• Participate in user experience testing on various online casino platforms.
• Follow step-by-step instructions to complete assigned tasks.
• Record feedback and report bugs or usability issues.
• Provide detailed insights into your testing experience.
• Complete all testing assignments within set timelines.

Requirements

To be eligible, you must:

• Be at least 21 years old.
• Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
• Own a laptop or desktop computer.
• Be able to complete a short, paid online training and onboarding process.

No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.

Compensation and Benefits

• Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
• Minimum of $25/hour, with higher pay for faster testers.
• $100 bonus upon completing the onboarding program.
• Flexible schedule – choose when you want to work.
• Work from home – test websites from the comfort of your own space.
• Fast payments – get paid after each of the 4 testing stages.
• Excellent support – coordinators available daily from 6 AM to 11 PM ET.

What Our Testers Say

"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)

"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)

Read more reviews on Glassdoor, Trustpilot, and Google.

Equal Opportunity Statement

Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.

Company Info

Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490

Join Our Team as a Website Tester at Little Wheel

Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.

This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.

This is a short-term contract, with opportunities for ongoing work for high performers.

Role Overview

As a Website Tester, you will:

• Participate in user experience testing on various online casino platforms.
• Follow step-by-step instructions to complete assigned tasks.
• Record feedback and report bugs or usability issues.
• Provide detailed insights into your testing experience.
• Complete all testing assignments within set timelines.

Requirements

To be eligible, you must:

• Be at least 21 years old.
• Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
• Own a laptop or desktop computer.
• Be able to complete a short, paid online training and onboarding process.

No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.

Compensation and Benefits

• Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
• Minimum of $25/hour, with higher pay for faster testers.
• $100 bonus upon completing the onboarding program.
• Flexible schedule – choose when you want to work.
• Work from home – test websites from the comfort of your own space.
• Fast payments – get paid after each of the 4 testing stages.
• Excellent support – coordinators available daily from 6 AM to 11 PM ET.

What Our Testers Say

"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)

"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)

Read more reviews on Glassdoor, Trustpilot, and Google.

Equal Opportunity Statement

Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.

Company Info

Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490

Join Our Team as a Website Tester at Little Wheel

Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.

This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.

This is a short-term contract, with opportunities for ongoing work for high performers.

Role Overview

As a Website Tester, you will:

• Participate in user experience testing on various online casino platforms.
• Follow step-by-step instructions to complete assigned tasks.
• Record feedback and report bugs or usability issues.
• Provide detailed insights into your testing experience.
• Complete all testing assignments within set timelines.

Requirements

To be eligible, you must:

• Be at least 21 years old.
• Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
• Own a laptop or desktop computer.
• Be able to complete a short, paid online training and onboarding process.

No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.

Compensation and Benefits

• Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
• Minimum of $25/hour, with higher pay for faster testers.
• $100 bonus upon completing the onboarding program.
• Flexible schedule – choose when you want to work.
• Work from home – test websites from the comfort of your own space.
• Fast payments – get paid after each of the 4 testing stages.
• Excellent support – coordinators available daily from 6 AM to 11 PM ET.

What Our Testers Say

"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)

"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)

Read more reviews on Glassdoor, Trustpilot, and Google.

Equal Opportunity Statement

Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.

Company Info

Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490

ABOUT US:

At Rodgers, we’re not just building structures — we’re building the future of the Carolinas. From hospitals that heal to campuses that educate, our work shapes the communities where we live and serve. As a leading construction manager in the Southeast, we take pride in delivering meaningful projects that improve lives, spark innovation, and stand the test of time.

As a Rodgers team member, you’ll be part of a company known for safety, quality, and making an impact that lasts. With a comprehensive benefits package, a culture that puts people first, and opportunities to grow alongside some of the most experienced professionals in the industry, you’ll join a team that shares one cohesive mission: to build buildings with purpose, to build relationships with integrity, to build people who lead, and to build communities with care.

WHAT YOU'LL DO:

• Develop an ability to read and comprehend construction documents, specifications, and submittals.
• Willingness to learn and use different BIM software and processes.
• Maintain department quality control standards. Keep project files organized across multiple platforms.
• Attend and participate in weekly trade coordination meetings. Record meeting minutes and report out action items.
• Collect supporting documentation for RFI generation and issue communication.
• Coordination drawing creation and detailing.
• Revit family modeling/ updating Revit families per submittal.
• Light MEP modeling

WHAT YOU'LL BRING:

• 4-year degree in Construction Engineering, Construction Management, Architecture, Engineering or related fields or equivalent work experience
• Beginner-level software knowledge of Autodesk Products (i.e, AutoCAD, Revit, Navisworks, etc.)
• 0-3 years of experience working in an Architectural, Engineering or Construction field

BENEFITS:

• Comprehensive benefit package:
• Medical, Dental, and Vision Insurance
• Telehealth
• Paid Days Off, Sick Days Off, Paid Holidays, Floating Holidays
• Jury Duty Leave
• Family Leave
• Paid Parental & Pregnancy Leave
• Short/Long-Term Disability
• Pre-tax Insurance Premium Plan
• Life and Accidental Death Insurance
• Retirement Plan
• Education and Training Reimbursement
• Pet Insurance
• Gym Membership Reimbursement
• Employee Assistance Program
• Legal & ID Theft Services
• Competitive Salary
• Employee Referral Program

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/Vets/Disabilities

About the Role:

We are seeking a VDC Coordinator to support industrial and manufacturing projects. This role partners with project and field teams to manage 3D models, support coordination efforts, and provide accurate layout and installation information.

Key Responsibilities:

• Review and coordinate piping and/or electrical 3D models using Revit, Navisworks, and/or Revizto
• Support 3D coordination and clash detection with project teams
• Prepare installation and layout drawings for equipment, piping, and cable tray
• Assist field layout teams and support robotic layout workflows
• Utilize 3D scanning for verification and as-built documentation
• Manage coordination models, shop drawings, and model-based submittals
• Communicate model-based information to project and field teams

Qualifications:

• Experience in VDC/BIM coordination on industrial or complex construction projects
• Proficiency with Revit, Navisworks, and/or Revizto
• Strong understanding of construction documents and field coordination

EEO Policy: Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law

CGI Federal is looking for motivated Support Associates to support the Dallas Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. This position is located in our Dallas, TX office with work performed at client site in Dallas, TX.

Operate various equipment for high-speed scanning, mail out, and metering of mail. Prepare and mail envelopes with correct passport and corresponding supporting documents. Box and archive files for storage purposes. Interface with passport applicants at Agency/Center Information and Will-Call counters: At the Information Station, ensure appointment is scheduled; review passport application, photograph, identification and supporting documentation for completeness prior to adjudication; ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. Prior to distributing to applicants, print and review passport books for accuracy and quality. Process refund/reimbursement requests. Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports. Assist with Acceptance Agent training: prepare training materials, conduct \"meet-and greets,\" set-up training sessions, conduct office tours, etc. Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities. Contact applicants to request necessary documents. Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application. Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.

Bachelor's Degree. Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts. Three years of experience utilizing a variety of office software, specifically Microsoft Office. Capable of performing tasks while maintaining a high level of accuracy. Ability to work in one place and traverse the office on a continuing basis. Must maintain constant awareness of all aspects of internal and external security. Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required. Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift. Hourly Rate: $20.67/hour CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. CGI Federals benefits are offered to eligible professionals on their first day of employment to include: Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category 401(k) Plan and Profit Participation for eligible professionals Additional benefits determined by your Service Contract Act: Paid Time Off (PTO) Paid Federal Holidays Health & Welfare Benefits

Detail-oriented

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

CGI Federal is looking for outgoing, experienced Bilingual (English/Spanish) Support Associates to join our team. The ideal candidates should possess excellent communication skills (translation and Spanish speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. This position processes highly-sensitive and confidential information. Experience with contracts and processing is preferred.

The Support Associate Level III provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:

• Assist with any Spanish speaking needs and or required translation of correspondence and/or documents
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes
• Interface with Passport applicants at Agency/Center information and will-call counters:
  • At the Information Station, ensure appointment is scheduled;
  • Review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
  • Ensure the application and documents complies with passport requirements, photograph meets passport standards, and customer is provided fee information.
• Operate equipment for scanning, image review, book print, quality control, and metering mail.
• When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality.
• Process refund/reimbursement requests.
• Generate a credit card payments and distribute completed batches to the cashier's office.
• Participate in customer service outreach activities.
• Assist with acceptance agent training: prepare training materials, conduct \"meet-and- greets,\" set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Distribute newsletters and any other correspondence to staff.
• Contact applicants to request necessary documents.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender, Rewrites and Re-issues, and re-batch into the system.
• Review Passport application data to ensure information is recorded accurately into DOS systems.
• Handle complaint letters/phone calls.
• As requested by DOS Passport Specialist, perform administrative review on suspended applications.
• Verify all applications to determine the proper payment for expedite service.
• Perform Quality Control in verifying that application data matches Passport processing data.
• Assist in training lower level Support Associates in job functions, duties, and tasks.
• Assist with \"not issued cases\" including photocopy of application and attachments, set up of application to be abandoned, and forwarding hard copies to requesting Agency.
• Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM.
• Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled.
• When not directly assisting Customer Service, serve as a member of NPIC search team.
• Conduct research on Passport cases by gathering information from a variety of sources. Provide recommended findings in a clear and concise manner that summarize the information gathered and identified during research. Perform analyses on passport cases being suspended to identify trends that may be useful in future research. Identify errors and areas for improvement in memos associated with these applications.

Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift. Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures. Capable of performing repetitive tasks while maintaining a high level of accuracy. Bachelor's Degree (OR) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment. Four years of general office experience, including three years of experience with Microsoft Office. ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Spanish. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.

• Customer Service & Support
• Data Entry
• Detail-oriented

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.