Cds Club Demonstration Services Jobs in Usa
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This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.
We deliver on our promise every day to protect livelihoods and futures.
We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.
Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.
Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.
Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.
Align sales and marketing strategies by working closely with executive leaders and field leadership.
Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.
Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.
Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.
Serve as the primary liaison with mutual fund and managed‑money partners.
Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.
Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.
Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.
Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.
Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.
FINRA Registered Representative Series 7 & 24 and 65/66.
CFP preferred.
Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.
Excellent communication and organization skills as well as the ability to maintain confidentiality required.
Strong customer service and public relations skills required.
Experience managing in a highly matrixed organization is preferred.
Extensive travel required and valid driver's license.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
About Casa Cipriani
Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience.
POSITION PURPOSE:
The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled, and highly personalized member experience. This role blends refined hospitality with strong operational leadership and requires precision, foresight, and the ability to manage complex guest flow within a high-profile private members' environment.
ESSENTIAL FUNCTIONS AND DUTIES:
- Oversee end-to-end front-door and reception operations, including member arrivals, guest verification, departures, and access control.
- Manage daily guest lists, reservations, walk-ins, and waitlists in accordance with Club policies.
- Control pacing and overall Club flow in coordination with floor managers, security, and senior leadership.
- Anticipate peak periods and proactively adjust staffing levels, positioning, and procedures.
- Ensure all front-of-house operational checklists, SOPs, and opening/closing procedures are consistently executed.
- Deliver a polished, discreet, and welcoming experience aligned with Casa Cipriani service standards.
- Ensure accurate member recognition and VIP handling, including preferences, restrictions, and special requests.
- Resolve guest concerns decisively and diplomatically, escalating issues when appropriate.
- Maintain strict confidentiality regarding members, guests, and internal operations.
- Conduct structured operational walk-throughs to engage members, gather feedback, identify service gaps, and relay information on upcoming events and programming in accordance with Casa Cipriani policy.
- Lead, schedule, and supervise the host and reception team across all shifts.
- Build weekly schedules based on forecasted covers, events, and historical data.
- Train staff on Club policies, service standards, and operational procedures.
- Conduct daily pre-shift briefings and shift handovers to ensure alignment and continuity.
- Monitor real-time floor performance and make operational adjustments as needed.
- Maintain accurate guest management and membership system records, including VIP tagging, member notes, preferences, and restrictions.
- Produce daily and weekly operational reports, including guest counts, member-to-guest ratios, peak arrival patterns, VIP activity, and notable feedback.
- Identify operational inefficiencies and recommend process improvements.
- Serve as the primary liaison between reception, Club floor teams, events, membership, and security.
- Coordinate guest flow for private events, buyouts, and high-profile visits.
- Support Membership and Events teams with guest list management and access control.
- Enforce Club access rules, dress code, and house policies consistently and professionally.
- Ensure compliance with internal procedures, safety protocols, and brand standards.
- Maintain immaculate presentation of reception desks and entry areas.
- Lead by example in appearance, language, professionalism, and conduct.
KNOWLEDGE, EXPERIENCE AND SKILLS:
- 3–5+ years of experience in a senior reception, host, or front-of-house management role within a luxury hotel, fine dining, or private members' club.
- Strong command of guest flow management, capacity control, and pacing.
- Proven experience with reservation and guest management systems.
- Advanced scheduling and labor planning skills.
- Ability to interpret operational data and translate insights into staffing and service decisions.
- Experience managing high-volume arrivals while maintaining a composed, elevated service standard.
- Excellent problem-solving skills with the ability to make real-time operational decisions.
- Ability to handle sensitive and confidential information with discretion.
- Flexible availability, including evenings, weekends, and holidays.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
Job Title: Member Services Representative
Department: Membership
Work Location: Albany and/or Troy Clubhouse
Reports to: Membership Director
Salary: $15.50-$16.00/hr
Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation
Classification: Part-Time, Non-Exempt
Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.
Organizational Values
At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.
Overview of Your Role
The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.
KEY ROLES (Essential Job Responsibilities):
The following job functions are considered essential for this position:
- Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
- Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
- Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
- Keep updated records of office cash handlings and store all records appropriately.
- Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
- Answer, screen, and forward incoming phone calls professionally
- Manage and update general voicemail/message service and receive and distribute messages accordingly.
- Receive, sort, and distribute daily mail/deliveries.
- Respond to and follow procedures for incidents and emergencies as the main point of contact.
- Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
- Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.
WORK ENVIRONMENT:
Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.
TRAVEL REQUIRED:
No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.
RELATIONSHIPS:
Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.
External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.
Requirements:
CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:
Education and Experience:
- High School Diploma or GED required
- Associate's degree preferred
- Minimum 1 year experience in member services and/or customer service
- Experience with computers, software, phone systems, and data management preferred
- Must be 21 years of age
Required Certifications:
- Must complete all required BGCCA training within first 60 days of employment
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to work independently and in a team-oriented environment
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks appropriately
- Excellent time management skills with proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Google Office Suite or related software
- Cash handling experience preferred
- Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.
PHYSICAL REQUIREMENTS:
This position may require:
- Standing/walking for up to 6 hours per day
- Ability to lift and move up to 25 pounds
- Fine motor coordination for computer work and filing
- Regular verbal communication with children, staff, and parents
- Visual acuity to monitor office activities and review documents
- Ability to sit for extended periods while performing desk work
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.
Compensation details: 16.25-16.75 Hourly Wage
PIac0dee73328b-38
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Job Summary:
Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.
Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.
Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.
We are looking for someone with strong Project Management skills.
Essential Functions
- Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
- Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
- Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
- Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
- Assists as consultant, coordinator/liaison for special programs and/or projects.
- Assesses impact of proposed rules on current operations financially and programmatically.
- May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.
JOB REQUIREMENTS
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.
2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Six months experience in developing policies or procedures.
4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
5. Six months experience in narrative report writing.
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
2-3 onsite days per week at 1855 Folsom St in San Francisco.
Responsibilities: Manage daily operation of the Payment Plus virtual pay program.
Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.
Assist with Payment Plus and Card Programs campaigns.
Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.
Research invoices/vouchers to resolve payment issues.
Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.
Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.
Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.
Work with end users to determine needed system changes and translate them into coherent timing solutions.
Provide continual training to end users on Corporate Card and Procurement Card programs and system features.
Troubleshoot and provide solutions for any system problems or bugs.
Provide excellent customer service to departmental users and vendors.
Ensure work queues are managed within Service Level Agreements (SLA).
Create and run departmental reports for operational monitoring and ad-hoc analysis.
Perform other AP and Card Programs related duties as assigned.
Requirements: At least 5-10 years of experience in the Accounting and Finance field.
Fluency in written and spoken English.
Strong Excel and data analysis skills.
Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).
Required Skills: Excellent written and verbal communication.
Strong attention to detail.
Strong analytical and reporting skills.
Good reading comprehension skills.
Ability to handle sensitive situations with tact.
Bright, quick learner.
Preferred Skills: College degree preferred.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Job Responsibilities
- Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
- Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
- Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
- Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
- Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
- Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
- Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
- Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
- Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
- Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
- Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
- Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy
Position Qualifications
Preferred:
- High School or Equivalent
Work Environment
- As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
- The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.
?
Age of Patients Served
- All Age Groups
HIPAA Roles‐Based Access to Patient Information
- None ‐ No access to patient information ‐ Level 0
Required
Preferred
Job Industries
- Other
The opportunity
Delaware North Sportservice is hiring a seasonal Club Supervisor to join our 1970 Club team at KeyBank Center in Buffalo, New York. As a Club Supervisor, you will be responsible for ensuring that all food service and hospitality operations are carried out efficiently while providing an exemplary guest experience.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$20.00 - $20.00 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Oversee inventory and estimates of food and beverage costs
- Schedule all front-of-house club team members for events
- Assist with the hiring, training, and development of club team members
- Review financial information and monitor budgets to ensure efficient operations
- Inspect the 1970 Club, kitchen, and storage areas to ensure that health and safety regulations are adhered to
More about you
- Minimum of 2 years of previous hospitality and high-volume dining experience required
- Strong knowledge of food and wine
- Basic knowledge of cost control measures and profit and loss statements
- Ability to problem-solve and operate in a fast-paced environment
- Ability to work flexible hours, including nights and weekends
- No college degree required
Physical requirements
- Standing and walking for the entire length of the shift
- Ability to lift to 50 pounds
Shift details
Days
Evenings
Holidays
Weekends
Events
Who we are
Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
The opportunity
Delaware North Sportservice is hiring a seasonal Culinary Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. Our ideal Culinary Supervisor is an experienced Cook who enjoys working in a collaborative and fast-paced environment, taking pride in delivering exceptional food service and culinary excellence to our guests. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$19.00 - $24.00 / hourInformation on our comprehensive benefits package can be found at we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Supervise all team members and ensure food preparation and production meets quality standards
- Maintain the cleanliness and organization of walk-ins and freezers and ensure all kitchen equipment is in working order
- Effectively supervise proper breakdown, rotation, labeling, dating, and storage of food
- Perform opening, closing and side work duties
- Actively work to maintain food cost within parameters set by culinary leadership
- Partner with team members and restaurant managers to satisfy guests
More about you
- No college degree required
- At least two years' experience as a line cook, including supervisory experience
- Ability to effectively communicate with others and lead in a fast-paced environment
- Attentive and detailed oriented
- Basic math skills with an ability to understand, calculate and follow recipe measurements and proportions
Physical requirements
- Manual dexterity is sufficient to chop, mix, blend, whip, etc. a variety of foods and liquids
- Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs
- Standing and walking for the entire length of the shift
Shift details
Days
Evenings
Holidays
Weekends
10hr shift
12hr shift
Events
OT as needed
Who we are
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$19.00 - $24.00 / hour
Disney Live Entertainment is seeking performers to portray specific costumed character roles within a height range to perform in costume, greeting with our Guests, sign autographs and pose for photographs at Disney’s Hilton Head Island Resort in South Carolina.
Disney Character Performers: 5’5” - 5’8.5” and 5’11” - 6’4” with slender to athletic builds and warm, engaging, and outgoing personalities. Official heights will be taken within the callback setting. Character Performer roles receive a starting rate of $20.00 per hour
Responsibilities :
- Performer should be willing to demonstrate high energy levels, a full range of body movement, basic improvisation, and guest interaction.
- These roles require wearing large body costumes, heads, and feet, and exposure to hot weather.
- Candidates must meet audition requirements and have the ability to meet movement and animation skill evaluations.
- Must be at least 18 years of age and authorized to work in the United States.
- Cross training expected in one of the following roles:
- Recreation - Cast Members rotate through various roles, including Lifeguard, Children's Activities, and Recreation Rentals.
- Front Desk/ Luggage Assistance - Front Desk Cast Members help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.
- Food & Beverage - Cast Members are focused on creating a magical and enjoyable dining experience at our indoor dining locations by taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.
Basic Qualifications :
IMPORTANT: Please note that this position REQUIRES candidates meet one of the following height ranges:
- 5'1" to 5'4" -OR- 5'5" to 5'8.5" ONLY
- You must be at least 18 years of age to be considered for this role.
- Full availability for any shift, three (3) days per week (Saturday is required), including nights, weekends and holidays.
Preferred Qualifications:
- Bilingual preferred
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Additional Information :
All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:
- Disney Aspire – an education program that covers 100% of tuition at network schools
- Discounted meals during work shifts
- Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe’s, and Scott’s Fish Market
- Complimentary theme park admission for full-time and part-time positions after two weeks of employment
- Discounts on merchandise at Disney’s Hilton Head Island Resort and at Walt Disney World Resort
Disney Live Entertainment is seeking performers to portray specific costumed character roles within a height range to perform in costume, greeting with our Guests, sign autographs and pose for photographs at Disney's Hilton Head Island Resort in South Carolina.
Disney Character Performers : 5'5"
- 5'8.5" and 5'11"
- 6'4" with slender to athletic builds and warm, engaging, and outgoing personalities.
Official heights will be taken within the callback setting.
Character Performer roles receive a starting rate of $20.00 per hourResponsibilities :Performer should be willing to demonstrate high energy levels, a full range of body movement, basic improvisation, and guest interaction.These roles require wearing large body costumes, heads, and feet, and exposure to hot weather.Candidates must meet audition requirements and have the ability to meet movement and animation skill evaluations.Must be at least 18 years of age and authorized to work in the United States.Cross training expected in one of the following roles:Recreation
- Cast Members rotate through various roles, including Lifeguard, Children's Activities, and Recreation Rentals.Front Desk/ Luggage Assistance
- Front Desk Cast Members help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.Food & Beverage
- Cast Members are focused on creating a magical and enjoyable dining experience at our indoor dining locations by taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.
Basic Qualifications : IMPORTANT: Please note that this position REQUIRES candidates meet one of the following height ranges: 5'1" to 5'4" -OR- 5'5" to 5'8.5" ONLY You must be at least 18 years of age to be considered for this role.Full availability for any shift, three (3) days per week (Saturday is required), including nights, weekends and holidays.
Preferred Qualifications:Bilingual preferredFull availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:Disney Aspire – an education program that covers 100% of tuition at network schoolsDiscounted meals during work shiftsDiscounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish MarketComplimentary theme park admission for full-time and part-time positions after two weeks of employmentDiscounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Disney Live Entertainment is seeking performers to portray specific costumed character roles within a height range to perform in costume, greeting with our Guests, sign autographs and pose for photographs at Disney's Hilton Head Island Resort in South Carolina.
Disney Character Performers : 5'5"
- 5'8.5" and 5'11"
- 6'4" with slender to athletic builds and warm, engaging, and outgoing personalities.
Official heights will be taken within the callback setting.
Character Performer roles receive a starting rate of $20.00 per hourResponsibilities :Performer should be willing to demonstrate high energy levels, a full range of body movement, basic improvisation, and guest interaction.These roles require wearing large body costumes, heads, and feet, and exposure to hot weather.Candidates must meet audition requirements and have the ability to meet movement and animation skill evaluations.Must be at least 18 years of age and authorized to work in the United States.Cross training expected in one of the following roles:Recreation
- Cast Members rotate through various roles, including Lifeguard, Children's Activities, and Recreation Rentals.Front Desk/ Luggage Assistance
- Front Desk Cast Members help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.Food & Beverage
- Cast Members are focused on creating a magical and enjoyable dining experience at our indoor dining locations by taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.
Basic Qualifications : IMPORTANT: Please note that this position REQUIRES candidates meet one of the following height ranges: 5'1" to 5'4" -OR- 5'5" to 5'8.5" ONLY You must be at least 18 years of age to be considered for this role.Full availability for any shift, three (3) days per week (Saturday is required), including nights, weekends and holidays.
Preferred Qualifications:Bilingual preferredFull availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:Disney Aspire – an education program that covers 100% of tuition at network schoolsDiscounted meals during work shiftsDiscounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish MarketComplimentary theme park admission for full-time and part-time positions after two weeks of employmentDiscounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Starting rate of pay is $20.00 per hour.
Responsibilities :
Menus at the resorts two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guests wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disneys famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests questions, share information and provide the Disney difference that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success.
Basic Qualifications :
Here is what you will need to be successful in the job:
* You must be at least 18 years old
* This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays.
* Previous cashier experience
* Previous quick-service or related restaurant industry experience
* Attention to detail and follow-through to see projects to the end
* Ability to lift and carry 50 pounds
* Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft
* Excellent customer service skills
Preferred Qualifications:
It would be great if you were also able to demonstrate:
* Strong verbal and written communications skills
* Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative
* Problem-solving skills, and the desire to continually improve
* Ability to speak a language other than English
Additional Information :
All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:
* Disney Aspire an education program that covers 100% of tuition at network schools
* Discounted meals during work shifts
* Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppes, and Scotts Fish Market
* Complimentary theme park admission for full-time and part-time positions after two weeks of employment
* Discounts on merchandise at Disneys Hilton Head Island Resort and at Walt Disney World Resort
by Jobble
Planet Fitness is hiring! We are looking for friendly, professional, and highly motivated team players to join our amazing team.
Benefits include:
- Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide.
- Flexible scheduling
- Paid training
- Job advancement opportunities
- A fun, laidback place to work!
Members of our front desk staff will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.
Essential Duties and Responsibilities- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related duties.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager, or Lead Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter cleaning chemicals on shift.
Compensation: $14.50 per hour
