Carshield Warranty Jobs in Usa

Warranty Manager

AMSI Services, a Vertical Mechanical Group (VMG) Company

Location: Sterling, VA | DMV Region

Join AMSI Services

AMSI Services is the dedicated service platform within Vertical Mechanical Group (VMG), supporting commercial HVAC and Plumbing clients across the DMV region. Backed by a rapidly growing mechanical organization, AMSI is focused on delivering responsive service, long-term client partnerships, and operational excellence.

We are seeking a Warranty Manager to lead and manage all post-construction warranty operations and ensure our clients continue to receive exceptional support after project completion.

Position Overview

The Warranty Manager is responsible for overseeing all HVAC and Plumbing warranty activities, serving as the primary liaison between clients, construction teams, and service operations during the warranty period.

This role plays a critical part in protecting client relationships, minimizing risk exposure, and reinforcing AMSI’s reputation for quality and accountability.

Key Responsibilities

• Manage and track all warranty requests for commercial HVAC and Plumbing projects
• Serve as the primary client contact for warranty-related matters
• Coordinate with Project Managers, Superintendents, Service teams, and subcontractors to ensure timely resolution
• Maintain warranty logs, response metrics, and documentation
• Identify recurring deficiencies and partner with operations to prevent repeat issues
• Ensure complete and accurate project closeout documentation, including O&M manuals and warranty certificates
• Support seamless turnover from Construction to Service
• Provide leadership visibility into warranty trends and risk areas

Qualifications

• 5+ years of experience in commercial HVAC and/or Plumbing construction or service
• Strong technical understanding of mechanical systems
• Experience in project management, service operations, or closeout management preferred
• Strong communication and client management skills
• Highly organized with the ability to manage multiple active projects
• Proficiency with project management software (Procore preferred) and Microsoft Office

What Success Looks Like

• Timely and professional resolution of warranty claims
• Strong client satisfaction and retention
• Reduced repeat warranty issues
• Clear coordination between Construction and Service teams

Compensation & Benefits

• Competitive base salary
• Performance-based bonus opportunities
• Comprehensive medical, dental, and vision benefits
• Paid Time Off (PTO) and paid holidays
• 401(k) with company match
• Career growth within the VMG enterprise

Ready to Support Long-Term Client Success?

Join AMSI Services and help ensure our projects continue to perform long after substantial completion.

Beachland Homes Corporation is an independently owned homebuilding company based in Vero Beach, Florida. We are proud to build custom homes known for exceptional craftsmanship, thoughtful design, and a highly personalized client experience. Our team is committed to quality, attention to detail, and long-term customer satisfaction, creating homes that blend elegance, functionality, and lasting value. Qualified candidates are encouraged to email their resume to 

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AR Homes Beachland Homes

Vero Beach, FL

Role Description

This is a full-time, on-site role for a Warranty Specialist based in Vero Beach, FL. The Warranty Specialist is responsible for managing warranty requests, ensuring customer satisfaction, and resolving warranty-related concerns in a timely and professional manner.

In addition to coordinating with team members and contractors, this role includes performing punch list items and hands-on repairs when needed to ensure homes meet our quality standards. Responsibilities include communicating directly with homeowners, analyzing issues, determining appropriate resolutions, and overseeing the timely execution of warranty services. The role emphasizes proactive customer service, attention to detail, and maintaining the high level of quality our homes are known for.

Qualifications

• Strong customer service and customer satisfaction skills
• Excellent communication skills to collaborate with homeowners, team members, and contractors
• Solid analytical and problem-solving skills
• Experience with warranty processes and procedures
• Ability to perform punch list items and hands-on repairs as needed
• Ability to work collaboratively and remain professional in high-pressure situations
• Strong organizational and time-management skills
• Knowledge of the construction industry and homebuilding processes is a plus
• High school diploma or equivalent; additional certifications are an advantage

Description:

CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!

Reporting to the Pre-Sales Screener Manager, this position is responsible for:

• Gathering key information from prospective customers and supporting their transition to the Sales team.
• Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
• Maintaining current knowledge of products and services offered.
• Other tasks as assigned.

Pay Rate and Benefits for Pre-Sales Screener Representative:

• $17/hour, plus performance bonus! (Average ~$20/hour)
• Group Insurance (Medical, Dental, Vision, Life, etc.).
• 401k with Employer Match.
• Paid Time Off at 6 months.
• Discounted CarShield policies.
• Discounted Tuition at Lindenwood University.
• Professional development opportunities.
• Basketball, and other recreation available on-site.
• Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
• And more!

Requirements:

Requirements for Pre-Sales Screener Representative:

• Ability to work fully on-site.
• Strong attention to detail and the ability to follow directions.
• Ability to present oneself well over the phone.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.
• Ability to effectively multi-task.
• Willingness to work 1-2 Saturday(s) per month.
• Experience in a call center a plus (training will be provided).
• Basic computer and typing skills.
• Bilingual (English/Spanish) a plus.

Compensation details: 17-28 Hourly Wage

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Required

Preferred

Job Industries

• Other

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Sika is looking for a Technical Service Representative to join its growing team in the Kansas City, Missouri area. The TSR is responsible for monitoring the installation of Sika Sarnafil Roof Systems to ensure correct application procedures are followed. This is an outdoor position that requires extensive traveling to job sites. This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager.

Specific Responsibilities:

• Training of applicators to properly and efficiently install Sika Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.
• Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.
• Conducting final inspections for technical acceptance for warranty issuance.
• Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.
• Advising Technical Manager concerning progress, issues, problems project needs.
• Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.
• Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.
• Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.
  
  

• High School Diploma, preferably Associate degree
• 2-5 years of work experience in the roofing industry
• Technical knowledge of single-ply roof membrane installation, ideally Sarnafil
• Good written and verbal communication skills
• Ability to travel extensively within the region, some overnight travel (via car, train and plane)
• Computer literacy
  
  

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, Paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

About Us

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

About Consolidated Distribution Company (CDC)

Clayco’s Consolidated Distribution Company (CDC) uses its extensive relationships to secure competitive pricing and product availability. By negotiating with top brands and manufacturers, CDC provides cost-effective solutions for construction equipment, materials, and finishes. It excels in managing complex projects through strategic sourcing and mass purchasing, offering integrated design, and purchasing power for both internal and external clients.

The Role We Want You For

Travel on an as-needed basis to support HVAC/mechanical equipment receiving, inspection, documentation, and storage verification across active jobsites, warehouses, vendor locations, and occasional factories. Lead on-the-ground support for damage, shortage, freight, and warranty claims through accurate photo logs and timely coordination with field teams, suppliers, carriers, and manufacturers. When not traveling, assist with warranty tracking and light estimating/procurement support. Requires extreme flexibility for last-minute travel and strong construction field experience with mechanical/HVAC equipment.

The Specifics of the Role

• Travel on short notice to verify deliveries vs. BOLs/packing slips, POs, and approved submittals; document shortages, damage, and discrepancies.
• Capture clear photo logs (crate condition, tags/serials, model numbers, accessories, storage conditions) and issue concise condition reports.
• Confirm proper storage/protection/handling (weather protection, ventilation, security, rigging points, laydown practices) and coordinate corrections.
• Support damage/shortage investigations and freight/warranty claims: compile evidence, timelines, and required documentation; coordinate RMAs, parts, and service as needed.
• Attend factory visits/FATs when required; provide visit summary, findings, and action items.
• Maintain warranty log and closeout documentation; provide light takeoff/quote support and help identify recurring shipping/storage risks.

Requirements

• 3+ years of construction field experience on active jobsites; mechanical/HVAC experience required.
• Working knowledge of HVAC/mechanical systems and equipment (e.g., AHUs/RTUs, VAVs, chillers/boilers, pumps, cooling towers, VRF, accessories).
• Strong documentation habits and attention to detail; comfortable communicating with field teams, vendors, carriers, and manufacturers.
• Valid driver's license; ability to travel with very short notice and work flexible hours as needed; safety-minded and PPE compliant.
• Experience with warranty administration, freight/damage claims, receiving/storage standards, and/or factory inspections.
• Familiarity with submittals, POs, BOLs, packing lists, and serial number tracking; OSHA 10/30 (or ability to obtain).

Some Things You Should Know

• Our clients and projects are nationwide – Travel will be required
• No other builder can offer the collaborative design-build approach that Clayco does.
• We work on creative, complex, award-winning, high-profile jobs.
• The pace is fast!
• This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.

Why Clayco?

• 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
• 2025 ENR Midwest – Midwest Contractor (#1).
• 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
• 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
• 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).

Benefits

• Discretionary Annual Bonus: Subject to company and individual performance.
• Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Compensation

• The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

The Account Executive (AE) is responsible for launching, growing, and expanding Cinch Home Services’ presence in a new and emerging territory. This role demands a high-energy, business-development-driven professional who is comfortable building a market from the ground up - identifying opportunities, “door‑knocking” into non‑partner real estate offices, creating relationships with brokers and agents who may be unfamiliar with Cinch, and converting whitespace into long‑term producing accounts.

While there will be some existing business to nurture, the primary focus is on net-new growth, market penetration, and strategic prospecting that accelerates adoption and positions Cinch as the preferred home warranty partner across the territory.

This is a consultative, field-based role requiring resilience, creativity, and a hunter mentality.

What You’ll Do

Business Development & Territory Launch

• Drive aggressive new business development by identifying untapped brokerages, agent teams, and high-value prospects within the emerging market.
• Conduct door‑knocking, in-person and virtual prospecting, and cold office introductions to generate awareness and secure meetings with decision-makers.
• Build the territory from the ground up by establishing Cinch’s brand presence in offices where coverage awareness and usage may be low.
• Create and execute a strategic go-to-market plan using CRM insights, local market trends, and competitive intelligence.
• Expand into whitespace markets by converting non-partner brokerages and re-engaging inactive accounts.

Relationship Development & Account Growth

• Cultivate and strengthen strategic relationships with real estate agents, brokers, owners, and key referral partners.
• Develop customized territory plans to increase adoption, office penetration, and agent engagement.
• Maintain exceptional organization and responsiveness, consistently meeting client needs and demonstrating a proactive, accessible approach to communication.
• Effectively manage a defined territory, including planning and executing meetings, route optimization, office drop-ins, and maximizing productive time in the field.

Realtor Education & Enablement

• Deliver confident, engaging office presentations, sales meetings, CE-style trainings, and lunch & learns (in-person and virtual), demonstrating a deep understanding of the realtor experience while reading the audience, adapting in real time, and translating agent needs into clear, compelling messaging that communicates the value of Cinch home warranty products.
• Coach agents on positioning warranties in listings, buyer consultations, and negotiations; help select plans aligned to client needs.
• Stay current on products, coverage changes, pricing, and real estate contract nuances; communicate updates clearly to the field.
• Maintain a deep understanding of competitor products, programs, and positioning, and confidently articulate Cinch’s differentiation—clearly communicating where our coverage, value, and service offerings provide superior advantages for real estate partners and their clients.

Field Marketing, Branding & Community Presence

• Increase regional visibility through association events, expos, industry meetings, sponsorships, open houses, and consistent in-office engagement.
• Ensure offices are stocked with current marketing materials, brochures, and brand assets.

Claims Liaison & Escalation Support

• Serve as the primary liaison between agents/homeowners and internal teams (Membership Services, Claims, Escalations).
• Problem-solve claims issues professionally to protect relationships and brand trust; set clear expectations on timelines and coverage.

Collaboration & Internal Partnership

• Partner with marketing, operations, leadership, and escalations to execute field campaigns and improve partner experience.
• Model a professional, positive, and growth-oriented mindset in all internal and external interactions.

Reporting & Operating Rhythm

• Track all activity, meetings, and pipeline details in Salesforce, ensuring complete visibility into territory progress.
• Provide regular updates on emerging market trends, adoption gaps, and growth opportunities.

Qualifications

Must‑Haves

• 3+ years in field sales, business development, or channel sales (real estate, mortgage, title, insurance, or home services preferred).
• Demonstrated success in new territory development, market creation, or heavy prospecting environments.
• Comfortable with door‑knocking, cold introductions, and face-to-face prospecting.
• Proven track record of driving new revenue, building relationships, and securing net-new accounts.
• Strong presentation and communication skills; able to adapt messaging to any audience size or skill level.
• CRM proficiency (Salesforce preferred); ability to manage pipeline and territory analytics.
• Valid driver’s license and ability to travel extensively within the region.

Preferred

• Deep understanding of the real estate industry, transaction timelines, and brokerage operations.
• Existing network of real estate agents, brokers, associations, or mortgage/title partners.
• Knowledge of the home warranty landscape and competitive offerings.
• Bachelor’s degree or equivalent experience in business, communications, marketing, or related field.

Core Competencies

• Business Development & Prospecting Excellence
• Relationship-Building & Influence
• Territory Planning & Market Expansion
• Presentation & Communication Mastery
• Growth Mindset, Resilience & Persistence
• Cross-Functional Collaboration
• Problem-Solving & Customer Advocacy
• Ownership, Accountability & Follow-Through

The Facilities Services Project Manager is responsible for overseeing multiple small-to-mid-size projects including ground-up builds, interior renovations, tenant improvements, and warranty/service work for past projects. This role manages project scope, schedule, budget, and quality while coordinating closely with clients, self-perform crews, and subcontractors. The FS PM ensures efficient project delivery, high customer satisfaction, and adherence to safety and operational standards.

Key Responsibilities

Project Management & Execution

• Manage multiple projects concurrently, ranging from small ground-up structures to interior renovations, repairs, and warranty items.
• Lead project planning, budgeting, scheduling, procurement, and execution from preconstruction through closeout.
• Review drawings, specifications, and scopes of work to ensure full alignment with client expectations and project requirements.
• Oversee field activities and coordinate with self-perform teams (carpentry, drywall, general trades) and subcontractors.
• Ensure work meets quality standards and complies with local codes, permits, safety requirements, and company policies.

Client & Stakeholder Communication

• Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication throughout the project lifecycle.
• Conduct regular client meetings, site walks, and progress updates to maintain transparency and satisfaction.
• Manage project changes, RFIs, and documentation with professionalism and responsiveness.

Budget & Schedule Management

• Develop and manage project budgets, forecasts, and cost tracking.
• Prepare and negotiate subcontractor contracts and proposals.
• Maintain project schedules using internal tools; update two-week look-ahead schedules and identify risk areas early.
• Ensure projects are delivered on time and within budget.

Safety & Quality

• Champion jobsite safety, enforce company safety standards, and ensure compliance with OSHA requirements.
• Monitor onsite work for quality assurance, proactively address issues, and ensure punch list and closeout are completed efficiently.

Operational Support & Warranty

• Manage warranty calls and service work for completed projects, coordinating field teams and vendors as needed.
• Provide ongoing support to long-term clients through responsive service and problem-solving.

Qualifications

• 3–7+ years of experience in commercial construction, facility services, renovations, or similar project management roles.
• Experience managing multiple small projects simultaneously.
• Strong understanding of construction means and methods, especially in interior renovations and self-perform scopes (carpentry, drywall, doors/hardware, etc.).
• Ability to read drawings, perform basic takeoffs, and understand building systems.
• Excellent communication, customer service, and relationship-building skills.
• Proficiency with project management and scheduling tools (Procore, Bluebeam, MS Project/Phoenix preferred).
• OSHA 30 preferred.

Preferred Qualities

• Highly organized and able to manage fast-paced workloads.
• Strong problem-solving skills with a service-oriented mindset.
• Comfortable working independently while coordinating with multiple stakeholders.
• Demonstrated ability to build rapport with repeat clients.

S. B. Ballard Construction Company, a leading General Contractor/Construction Manager servicing the Mid-Atlantic region, headquartered in Virginia Beach, VA is seeking a well-organized Quality Control Manager to join our team for projects located within the Hampton Roads area. This position will lead all the on-site activities required throughout the construction process to successfully deliver a project on time and within budget. This CQM role requires working on an active Military Installation and requires working on-site. You must be able to get base access approval.

Essential Duties and Responsibilities

• The QC Manager shall be responsible for the overall management of the CQC system.
• Schedule and coordinate all sampling, testing, and inspection of work.
• Maintain complete and current records of material and equipment submittals.
• Perform the Three Phases of Control to assure conformance of materials, installation and workmanship with the Contract documents.
• Gather, coordinate and prepare to submit final project closeout documents including but not be limited to: Operation and Maintenance (O&M) manuals, Installed Property data, Transfer Property data, User Training records, Final Test Log and Final Test Reports, Final Inspection Reports, Final Submittal Register, Warranties, Warranty Tags, Warranty Management Plan, and other closeout data/documents listed in the specifications
• Prepare, submit and file daily CQC reports with supporting attachments
• Inspect the work in progress on a daily basis.
• Coordinate identification and correction of work deficiency (rework) items.
• Schedule, supervise and coordinate CQC Specialists in the areas of civil, architectural, structural, plumbing, mechanical, electrical and environmental work - gathering inspection reports for submission and file
• Prepare punch list for buildings prior to turn over. QC Manager shall also verify that all items on punch list have been corrected prior to customer pre-final inspection. QC Manager shall be present during Final acceptance inspection.

Qualification Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education:

• Graduate of Engineering, Architecture or Construction Management Preferred or equivalent experience.
• Certification: Current certificate for Construction Quality Management (CQM) For Contractors
• Safety: OSHA 30, EM-385 40 Hour, First Aid, CPR

Experience

• A minimum of 5 years Quality Control experience, 10 years preferable
• LEED Green Associate or LEED AP - preferred
• Experience as a Quality Control Manager on NAVFAC or USACE managed projects
• Experience in the use of NAVFAC - WORD, EXCEL and pdf Templates
• Experience in the use of USACE - QCS module of the Resident Management System (RMS)
• Experience in writing meeting agendas, conducting QC Meetings and writing meeting reports
• Experience in office QC Administration (processing submittals, maintaining register, test log, three phase log, preparing Prep & Initial Worksheets, gathering closeout documentation and making required entries into computer templates / spreadsheets / data bases/ e-folders)
• Experience organizing, managing and filing QC Department paper documentation
• Experience in QC field inspection, inspection documentation and photographic recording
• Experience managing deficiencies and following up on DOR/EOR Field Reports and Directives

Search is currently focusing on eligible candidates residing within the Hampton Roads area.

The summary of essential duties and responsibilities listed above is not intended to cover all possible job duties and is subject to change at our discretion. The salary for this position is based on experience as well as a variety of other factors negotiated during the offer process. We are a drug free workplace and all applicants considered for employment must pass a post-offer drug screen and background check prior to commencing employment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply today and check out our portfolio of projects at further information.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

This role owns the full Quality Management System (QMS) and drives continuous improvement across internal operations, supplier quality, warranty performance, and ISO compliance.

If you thrive in fast-paced manufacturing environments and love solving problems at the root cause level, this is a high-impact leadership opportunity.

What You’ll Do

• Own and lead the Quality Management System (QMS)
• Drive supplier quality: audits, onboarding, scorecards & corrective actions
• Lead PPAP with suppliers to ensure robust launches and capable processes
• Partner with Engineering & Purchasing on PFMEAs, control plans & inspection standards
• Reduce warranty claims through data analysis and permanent corrective actions
• Lead root-cause problem solving (8D, 5-Why, Fishbone, FMEA, SPC)
• Oversee incoming, in-process, and final inspection
• Maintain ISO 9001 certification and audit readiness
• Present quality & warranty KPIs to leadership
• Develop and mentor a high-performing quality team
• Champion a culture of continuous improvement and accountability

What We’re Looking For

• Bachelor’s degree in Engineering, Manufacturing, Quality, or related field (or equivalent experience)
• 5+ years in manufacturing quality leadership
• Strong supplier quality and PPAP experience
• Hands-on ISO 9001 leadership
• Expertise in root-cause and quality tools (8D, FMEA, SPC, etc.)
• Six Sigma certification preferred
• Strong analytical, communication, and leadership skills

Job Description

The Business Development Associate is responsible for strengthening customer relationships, supporting field operations, and driving growth within assigned markets. This role serves as the primary liaison between our customers and internal teams, ensuring that construction, purchasing, and warranty partners receive exceptional service, timely communication, and consistent follow-through.

The ideal candidate is relationship-driven, highly organized, comfortable working in the field, and eager to learn the operational aspects of our business.

Key Responsibilities

Lead Management and Customer Relations

• Develop an understanding of the market and the major players within our customer base.
• Use tools such as Zonda and business journals to increase market knowledge and awareness.
• Attend IES training sessions and ride along with KEP personnel to gain knowledge of all three trades and KEP operations.
• Attend industry trade events for networking and market awareness.
• Maintain strong long-term relationships with construction, purchasing, and warranty teams to ensure our work meets scheduling and quality guidelines.

- Allocate time approximately as follows:

- 45% with construction teams

- 45% with purchasing teams

- 10% with warranty teams

• Attend construction and purchasing meetings to ensure we are delivering the quality expected from KEP.
• Build and maintain a schedule to periodically meet with customers across assigned cities through both scheduled visits and drop-ins.
• Utilize approved sales assets to provide occasional meals, donuts, or other small appreciation items for customers.
• Organize quarterly luncheons with construction and purchasing teams to gather feedback and strengthen relationships.
• Maintain a schedule of four days in the field and one day in the office for internal and external collaboration.

Customer Experience & Retention

• Ensure end-to-end customer satisfaction.
• Track and report insights gathered from customer discussions to the KEP team.
• Follow up on the resolution of any issues to ensure proper closure.
• Track customer satisfaction metrics and assist in implementing improvement plans when necessary.

Collaboration with Internal Teams

• Attend weekly meetings to review findings from the previous week and outline the upcoming schedule.
• Share feedback and insights from customer meetings with the KEP team.
• Escalate urgent matters to the appropriate internal team members.
• Provide weekly feedback on pricing discussions uncovered during customer meetings or calls.
• Collaborate with internal teams and market managers to ensure operations are moving in the right direction.

Reporting & Documentation

• Use CRM systems to maintain accurate and up-to-date records.
• Document customer interactions and required follow-up actions.
• Add and update project information as it becomes available.
• Maintain accurate monthly expense reporting and documentation.

Qualifications

• Strong interpersonal and relationship-building skills.
• Ability to communicate clearly and effectively in English, both verbally and in writing, with field personnel, customers, and internal teams.
• Highly organized, self-motivated, and capable of working independently in a field-based role.
• Ability to problem-solve, ask thoughtful questions, and follow through on customer needs.
• Prior experience in construction, business development, customer service, or a related field is preferred but not required.
• Willingness to travel within assigned markets.

The Dealer Development Assistant provides administrative and clerical support to the dealer network by maintaining accurate records, processing dealer requests, and assisting with programs that promote business development and customer satisfaction across the U.S. and Canada.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• CRM Management: Maintain accurate customer records in KUHN’s Customer Relations Management (CRM) database through address verification, merge of duplicates, enter/upload of data.
• Warranty & Registrations: Monitor product registrations. Work with territory managers and dealers to ensure retailed machines are registered; review and clear verification flags, process requests for warranty card deletions (research and communicate actions to accounts receivable, credit, and sales support).
• Survey Administration: Support Customer Post Purchase and Machine Performance surveys, including mailing, data entry, scanning, uploading to SNAP, disseminating surveys for follow up by the field and other departments, etc.
• Sales Program Support: Coordinate data entry of sales retail and stocking programs. Assist in creating summaries for regional and territory managers’ evaluation of dealer performance.
• Extended Warranty Administration: Process Protect + requests from dealers (invoice, update SCG, track usage).
• Dealer Communications: Assist in maintenance of dealer email contacts (follow up and correct email addresses that were undeliverable).
• Dealer Qualification: Assist with dealer qualification, including communication of qualification to field and channel management personnel for follow up actions.
• Finance Programs: Review retail finance monthly reports (from DLL, Meridian OneCap), analyze and report usage (products financed, dealers using finance program, percentage retailed with KUHN Finance, etc.).
• Research distribution networks of other suppliers and update existing Excel spreadsheets as requested.
• Promotional Support: Process department Requests for Purchase (RFP) for merchandise, submit orders to the vendor and track RFPs to provide Accounting with a monthly summary of charges to be applied against the applicable department budgets. Administer Dealer Event Promotion Kit program by processing requests, tracking and distributing kits.
• Forms: Maintain, update, and post dealer and company forms, as needed.
• Channel Management Support: Order and ship starter kit materials and communicate shipment information to with territory manager or dealer.
• Complimentary Employee Apparel Program: Support distribution of employee apparel, track wear test items and collate feedback for specialist and managers.

Education and/or Experience - An Administrative Assistant associate’s degree or equivalent experience. Proficient in Microsoft Office 365, CRM systems, Adobe Acrobat, Internet research, mapping tools, and survey platforms. Knowledge of the agricultural industry is preferred.

AI & Business Systems Manager

Christopher Homes, a nationally acclaimed luxury residential developer and home builder, has been creating Nevada’s finest neighborhoods since 1981. Within four decades, we have developed over 2,000 homes with a total value of over $1 Billion.

Our experience and reputation for developing luxury residential neighborhoods is unmatched. Of note, Christopher Homes has been awarded over 150 national and local awards for design excellence, which include: 19 Home of the Year awards, 7 Community of The Year awards, and recognized as the Homebuilder of the Year by the National Association of Homebuilders (NAHB), and numerous other awards.

Our Purpose



Enhancing lives by creating innovative homes and communities that inspire and reflect the unique interests of our residents. How we do anything is how we do everything. We are creators. The foundation of our success is rooted in our culture and our most valuable resource is our people. We are a diverse group made up of smart, creative, and dedicated people that are passionate about transforming the modern living experience.

Position Overview

The AI & Business Systems Manager is a senior, hands-on role responsible for designing, governing, and operationalizing artificial intelligence across Christopher Homes’ real estate development and luxury homebuilding platform. The manager will report to our CFO. This role requires deep, proven experience in real estate development and residential construction combined with advanced applied AI, data, and enterprise systems expertise.

The manager can work on-site or have a hybrid schedule.

This individual will lead the transformation of fragmented data and disconnected systems into a clean, structured, AI-ready ecosystem that improves efficiency, reduces costs, enhances forecasting, and elevates the customer experience. This is not a research role—this position focuses on practical, secure, ROI-driven AI embedded directly into daily workflows.

This is a full-time, individual contributor role with enterprise-wide responsibility and visibility.

Key Responsibilities

AI STRATEGY & IMPLEMENTATION (PRIMARY FOCUS)

·      Design and execute an enterprise AI roadmap aligned with real estate development and homebuilding workflows

·      Embed AI directly into core systems including Procore, ERP, Buildtopia, HubSpot, and Microsoft platforms

·      Identify and deploy AI use cases for:

–        Cost control and variance detection

–        Schedule and cycle-time optimization

–        Purchasing and vendor analysis

–        Warranty trend prediction and root-cause analysis

–        Marketing performance and lead intelligence

·      Automate repetitive, manual, and error-prone processes using AI and intelligent workflows

·      Ensure all AI solutions are secure, compliant, and aligned with data privacy best practices

DATA ARCHITECTURE, CLEANUP & GOVERNANCE

·      Assess, clean, normalize, and structure data across all business systems

·      Establish data standards, naming conventions, and governance policies

·      Eliminate duplication, silos, and inconsistent data definitions

·      Ensure data integrity to support reliable AI-driven insights and decision-making

·      Prepare data architecture to support future scalability and AI maturity

REAL ESTATE DEVELOPMENT & CONSTRUCTION SYSTEMS LEADERSHIP

Serve as the internal expert on how AI supports:

              – Land development

            – Vertical construction

-- Purchasing and contracts

            – Design center operations

            – Warranty and post-close service

·      Deeply understand how data flows through real estate development and homebuilding lifecycles

·      Optimize system usage to reflect how the business actually operates—not generic software assumptions

·      Partner with vendors, consultants, and software providers during system enhancements or ERP transitions

BUSINESS PARTNERSHIP & CHANGE MANAGEMENT

·      Translate real estate development and construction challenges into AI-enabled solutions

·      Partner closely with executive leadership and department heads

·      Educate teams on AI tools, best practices, and responsible usage

·      Adoption of AI-enabled workflows across the organization

REPORTING, FORECASTING & DECISION INTELLIGENCE

·      Build AI-powered dashboards, reports, and forecasting tools

·      Improve visibility into costs, schedules, risks, and performance

·      Enable leadership to make faster, more accurate, data-driven decisions

REQUIRED QUALIFICATIONS   

·      8+ years of experience in real estate development, residential construction, or homebuilding environments

·      Demonstrated, hands-on experience applying AI to real business systems

·      Deep understanding of development and construction workflows, terminology, and financial drivers

·      Proven ability to organize, clean, and govern complex operational and financial data

·      Experience with enterprise systems such as:

            – Procore

            – ERP systems (Sage 100 Contractor or similar)

             – Buildtopia (Purchasing, Design Center, Construction and Warranty)

            – CRM & Marketing platforms

            – Microsoft ecosystem (including Copilot)

·      Strong understanding of data security, privacy, and compliance in business environments

·      Ability to operate independently and drive outcomes without direct supervision

STRONGLY PREFERRED

·      Luxury single-family or for-rent residential development experience

·      Experience leading ERP transitions or system integrations

·      Applied knowledge of predictive analytics and automation in construction

·      Ability to communicate complex technical concepts to non-technical stakeholders

IDEAL CANDIDATE PROFILE

·      Deeply grounded in real estate development and construction

·      Business-first mindset with strong technical execution

·      Focused on measurable ROI, efficiency, and cost savings

·      Disciplined, pragmatic, and trustworthy with sensitive data

·      Comfortable building foundational systems before scaling AI initiatives

Job Description:

The Assistant Project Manager is an entry level role that supports the Project Management team in both preconstruction and active construction phases. This position assists with coordinating and tracking all project documentation to ensure accuracy, compliance, and timely execution.

Responsibilities include managing submittals and RFI documentation, overseeing compliance requirements, coordinating subcontractor and supplier bids for upcoming projects, and supporting punch list completion and warranty follow through. The Assistant Project Manager works closely with Project Managers, field teams, and trade partners to help keep projects organized, on schedule, and aligned with company standards.

Project Pre-construction:

• Participate in pre-construction design meetings for assigned projects.
• Obtain or assist with obtaining necessary permits and approvals for development and construction.
• Assist with and/or manage subcontractor and supplier bidding, bid review and buyout.

Construction Management:

• Identify job site safety requirements and document findings.
• Interpret and understand construction drawings and contract documents.
• Utilize GRAND software (Procore, Bluebeam, SharePoint, and Microsoft Office)
• Prepare and submit detailed RFI’s with possible solutions and recommendations as well as maintain the RFI log.
• Prepare and distribute accurate meeting minutes and agenda for subcontractor meetings and client meetings.
• Review submittals prior to submission to the design team.
• Maintain conformity of all insurance and safety requirements required of our subcontractor partners.
• Maintain submittal log.
• Maintain Procurement log.
• Manage document controls by distributing construction documents, RFI’s, shop drawings to all subcontractors and team members as required.
• Update and track all as built changes to construction documents.
• Assist with resolving any issues or delays that may arise during construction.

Quality Control:

• Manage and implement Grand’s pre punch QC walk through on all assigned projects.
• Create, monitor, and update the project punch list.
• Create, organize, and submit final project closeout documentation.
• Manage warranty items for completed projects in the warranty phase.

Behavioral Characteristics Displayed

• Respectfully and accurately communicate with GRAND team members and subcontractor employees.
• Routinely walks job site(s) to gain insight into field activities.
• Consistently punctual
• Excellent time management skills and able to correctly prioritize workload.
• Reliably and timely completes assigned tasks.
• Follows leader’s direction and seeks guidance when needed.
• Displays a willingness to observe and ask questions.
• Foster a collaborative and efficient working environment.
• Should self-motivated and independent minded.
• Gain the confidence of other GRAND team members.

Continuous Improvement:

• Stay updated on industry trends, best practices, and emerging technologies in construction and real estate development.
• Identify opportunities for process improvement and implement them within the organization.

Water Treatment Technical Service Rep. is responsible for providing technical/troubleshooting assistance, general product information, warranty assistance, and limited parts order processing on product that requires extensive product knowledge. Their primary customers are wholesalers (Plumbing and Pump and Well), plumbers, welldriller/pump installers, water treatment professionals, general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment isspecified and serviced properly. Water Treatment Technical Service Rep. also works to assist callers to repair existing equipment or replace equipment when needed.

Responsibilities

Often serves as the main contact to our company for water treatment questions and equipment information.
Receives calls about treatment equipment and techniques.
Providing water analysis interpretation and product recommendation.
Trouble shoot equipment problems in the field and direct proper repair procedures recommending parts.
Assist with sizing water treatment based on facility size and water usage. Assisting with installation procedures.
Referring homeowners and potential customers to dealers and distributors for water treatment sales and service.
Quote specific commercial/industrial water treatment equipment utilizing engineered drawings and specs provided by customers.
Perform audits and modifications when needed on bill of materials for equipment builds.
Perform quality control functions and programming inspections on all commercial and industrial equipment before it leaves Water-Right.
Work internally on product improvement and advancement of new and existing products.

Test and vet out issues that are identified either internally or through feedback of dealers and distributors.
Provide technical data to internal Marketing Department for literature, and spec sheets on equipment.
Provide specifications of equipment to caller inquiries.
Check availability of parts for dealers and distributors to assist in order entry.
Other responsibilities may be assigned as necessary.

Qualifications
Assoicate Degree in related field preferred
3+ years of related work experience or training (mechanical aptitude in lieu of water treatment)
Experience in installation, sizing, repair, troubleshooting. (Mechanical products)
Water chemistry knowledge or background a plus, not required.
Pump and well knowledge a plus, not required.
Ability/aptitude for all skills listed in the primary function above
Excellent communication skills; verbal and written.
Good financial and business acumen
Good typing/keyboarding skills
Computer literacy and navigation skills: Ability to navigate between applications (often within one call)including but not limited to ASI, Sales Force, InContact, multiple order processing systems (portals,GUIs, etc.), SAP, warranty processing, and more.

Education
Associate Degree in Related Field

Years of Experience
Minimum of 3 years of related work experience or training

We Offer
Competitive compensation package and comprehensive benefits plans which include medical and dentalinsurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disabilityprograms and tuition assistance. Once hired, will need to work at a North America Water Treatment location 100% on site for 1 year and then available to apply for 1 day remote work.

We are not currently accepting resumes or correspondence from external recruiting resources (agencies) at this time. Thank you for your understanding.

Job Summary

As an ECommerce Specialist, you will create and implement strategies that make online transactions possible while supporting our growing e-commerce business for Chair King Backyard Store and Fortunoff Backyard Store. The ECommerce specialist reports to the Sr. ECommerce Specialist supporting the Ecommerce business and the overall digital experience strategy. This highly collaborative role will work closely with several internal and external teams.

The position is responsible for cataloging all products for online sale efforts through defined guidelines, efficient use of content management systems and adherence to productivity benchmarks. The ideal candidate will be an out of the box thinker with strong analytical skills and attention to detail.

Essential Duties and Responsibilities:

• Site Operations and Production:
• Category management, including creating new products, adjusting collections within FROG and BigCommerce.
• Coordinate with Buyers on content aggregation and classification into our catalog.
• Ensure product is accurately classified based upon company taxonomy.
• Create product and image titles/descriptions with SEO guideline adherence.
• Coordinate with the Studio Production team to request necessary photo shoots for catalog implementation.
• Incorporate value added content into each product where applicable/relevant: warranty information (tag eligible products within SureBright Warranty), care instructions, feature/benefits. Add meta descriptions to products by using AI Copywriter.
• Create parent SKUs with variant options.
• Website troubleshoot and management, working with internal and external partners as needed.
• Meet all deadlines associated with accurate content creation and maintenance.
• Site Conversion Rate Optimization:
• Collaborate on web changes and development updates for websites based on current business prioritization.
• Understand basic user experience in order to test web changes and development updates.
• Visual Merchandising:
• Support promotional events with product "tagging" to enable accurate display and navigation throughout the website.
• Boost products for sales events within SearchSpring.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• High attention to detail and data driven.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite with advanced Microsoft Excel skills.
• Strong quantitative, analytical, critical thinking, and problem-solving skills.

Education and Experience:

• Bachelor’s degree preferred.
• 2-3 years in an e-commerce environment.
• Basic HTML experience helpful.

Job Title: Facilities/Space Planner: II (Intermediate)

Location: Brentwood, TN

Contract duration: 6 month contract with potential for extension or conversion

Job Summary

We are seeking a Facilities Maintenance Program Coordinator to start ASAP for a 6-month contract with the option to extend up to one year and potential for future hire. This role is preferably onsite. The ideal candidate will have a minimum of three years of facility or building maintenance experience, preferably within a multi-unit retail environment, along with strong technical knowledge of building systems and industry trends, proven problem-solving and decision-making skills, the ability to manage a high volume of projects in a fast-paced environment, and availability to travel as needed.

Day to Day:

This position is responsible for managing the resolution of facility related repair and maintenance issues associated with owned or leased premises and to continuously deliver a safe, secure and comfortable environment for our customers and team members.

1. Manage repair and maintenance program for all stores in your respective territory. (40%)

2. Manage Landlord Maintenance issues, including any dispute resolution necessary to get Landlords to make repairs as required under the the lease. (10%)

3. Analyze root cause of reported facility issue, establish scope of work and required specifications, engage vendors, control bid process and recommend approval of related expense to coordinate the resolution of the repair. (10%)

4. Verify invoices for accuracy, performance of contracted repairs, warranty adherence, appropriate accounting codes, required signatures and accurate data entry to ensure appropriate payment by organization. (5%)

5. Collect, compile and record all email, phone and mailed documentation to maintain complete electronic archive and hard copy history of store repairs including initial requests, quotes, contracts, required approvals, warranties, completion results and invoices. (15%)

6. Direct, review and communicate with appropriate Store Team Members, Field Personnel, internal departments and interact with all corporate levels to provide customer service and support to ensure satisfactory completion of repair and maintenance issues and accurate appropriation of related expenses. (10%)

7. Verify competitive pricing across a wide range of service industries to ensure cost saving and value engineering through research and experience such as but not limited to HVAC, plumbing, electrical, structural, asphalt, concrete, flooring, roofing and general facility components. (5%)

8. Develop and expand vendor network to improve performance and reduce cost. (5%)

Qualifications:

Must Haves:

Minimum 3 years’ experience in facility or building maintenance (preferably in a multiple unit retail environment) to include technical knowledge and industry trends.

High school education required. Any suitable combination of education and experience will be considered.

Proven problem resolution and decision making ability

Ability to prioritize and manage a large volume of projects and significant amount of detail in a fast paced environment

Available to travel as needed

Pluses:

Proficiency in Microsoft Office products (Word, Excel, and Outlook)

Ability to research and implement industry best practices

Screening questions:

Do you now or in the future require sponsorship (e.g. H-1B)? Y/N

EEO and ADA Statement:

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: