Bombshell Sportswear Com Pages Returns Exchanges Jobs in Usa
11,209 positions found — Page 2
JOB SUMMARY
We are looking for a detail-oriented individual who will be handling returned material and answer general questions regarding replacement parts’ orders and Return Material Authorizations (RMAs) status, document and process customer returns for credit or replacement, evaluations, minor repairs, validate warranty status, provisioning of basic devices per customer needs while performing warehouse duties.
Essential Duties and Responsibilities:
- Document, Sort, Evaluate, Receipt of goods in the system and Creating factory complaints on daily basis to meet customer and company expectations.
- Responsible for validating returns based against company RMA policy.
- Responsible for researching customer queries regarding their RMAs as well as working with other teams within the organization to ensure accuracy and timely receiving of customer returns.
- Inventory movement and dispositioning of returned product based on condition.
- Providing follow-up communication regarding RMAs requests as needed.
- Test, program, configure and perform minor repairs of parts.
- Performs other duties as needed for job completion.
- Projects a professional and courteous image of ASSA ABLOY Global Solutions.
Education and Work Experience Requirements:
- Three years or more working in a fast-paced customer service environment, preferably involving the return of goods and product support.
- Detail oriented with ability to focus on assigned task with minimal supervision and achieve completion in respected time.
- Must have good technical/mechanical aptitude
- Must have good interpersonal and customer service skills.
- Must be able to lift a minimum of 45 lbs.
- High School Graduate.
- Associates Degree in electronics is a plus.
Software and Technical Skills:
- MS-Windows and MS-Office Suite
- Experience with company management system such as SAP, AX Microsoft Dynamics or equivalent.
- Experience with customer service system such Service Now, Microsoft Dynamics CRM or equivalent.
- Knowledge of computer hardware, peripheral devices, and networking a plus.
Preferable electronic background:
Any working experience with the following a plus:
- Digital Voltmeter use and applications
- Basic understanding of low voltage circuits and wiring diagrams
- Solder surface mount and through hole circuit boards
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
The Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
* Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures
* Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
* Provide the customer with an invoice and a full explanation of their charges
* Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
* Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
* Check fuel level and mileage and clearly explain final charges to the customer
* Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
* Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
* Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
* To carry out any other duties requested by the managers/Team Leaders.
* Keep work area organized and free of clutter
Basic Qualifications:
* Passion for customer service and attention to detail - Goes the extra mile
* A minimum of one year of sales or customer experience in a high volume or service-oriented environment
* Proven strong sales and closing skills and the ability to friendly, engaging manner
* Basic computer proficiency
Must be able to:
* Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
* Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
* Demonstrate professionalism and interpersonal skills
* Proven experience of working well within a team.
* 100% customer focus, with proven experience within a customer facing environment
* Work flexible shifts including weekends and holidays; and work overtime as required
* Work outdoors during all weather conditions
* Stand for long periods of time
* Lift up to 45 pounds
What You'll Get:
* Hourly Rate is $17.25 + Commission.
* Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
* Benefits: Further program information can be found . To include, but not limited to:
* Weekly Pay
* Holiday Pay
* Career growth opportunities
* Paid Training to expand your skills and knowledge
* Comprehensive Medical, Dental, & Vision benefit options after 30 days
* Up to 40% off the base rate of any standard Hertz Rental
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Arena has an unrivaled reputation for excellence, having established itself as one of the world’s busiest and most successful venues in the world. As the home of three professional sports franchises – the NBA’s Los Angeles Lakers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows.
For a quarter of a century, Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events.
Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events.
Job Summary
The Overnight Housekeeper requires general housekeeping duties with an eye for details. Emptying trash, vacuuming, cleaning of restrooms, cleaning of glass/mirrors, sanitization/disinfecting, mopping and dusting are the basic duties. Must be able to lift up to 25 pounds, stand and bend with constant walking for the majority of the shift. Must be able to perform under pressure and follow verbal instructions associated with cleaning in a fast-paced environment. For this position punctuality and dependability are very important as it is a 2-person crew working in a very sensitive part of the building. Must maintain a professional appearance and attitude at all times.
Essential Functions
- General Sanitization Procedures within venue (i.e., office spaces, conference rooms).
- Vacuuming office areas and conference rooms.
- Cleaning & Re-Stocking Restrooms.
- Trash Removal from offices and conference rooms.
- Cleaning Kitchenettes (Dishes).
- Sweeping areas as needed.
- Dusting office space and conference rooms as needed.
- Mopping specific areas as needed.
- Use 24/7 System to document completion of tasks.
- Assist with Double Header Conversion.
- Other duties as assigned by Housekeeping Leads / Operations Management.
- High school diploma or G.E.D equivalent.
- A minimum of 1 year of related work experience.
- Ability to understand verbal and written instructions in English.
- Ability to understand and follow directions and perform job functions under limited supervision.
- Comply with attendance rules and be available to work on a regular basis.
- Knowledge of chemical cleaning agents and operation of various cleaning equipment.
- Must be able to perform repetitive hand & arm movements and simple grasping constantly, pushing & pulling, squeezing.
- Must be able to twist, bend and squat frequently, kneel or crawl occasionally.
- Must be able to do repeated lifting (up to 25 pounds unassisted), bending, standing, able to extend arms, scrub, stoop, walk public areas on feet for up to 6 hours continuously. Stair climbing is also an important part of our daily activities.
- Must be able to work in a warm or cold environment.
- Must be able to work in a moderate to very loud noise environment.
- Must be able to work under pressure, in time sensitive operations, in a fast-paced environment.
- Capable of managing multiple priorities in a dynamic, every changing environment.
- Must have a passion for creating an exceptional experience for all guests.
- Must maintain a professional appearance, utilizing both provided resources (Uniforms provided), and personal resources.
- Ability to work a varied schedule to include evenings, overnights, weekends and/or holidays, required.
- Must wear proper PPE in accordance with OSHA requirements.
- Must be willing to join Local 1877 SEIU Union.
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time Union: We offer a comprehensive benefits package with the SEIU 1877 Union that includes: medical, dental and vision insurance, paid holidays, vacation and sick time. Pension benefits offered per CBA requirements.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
Employer does not offer work visa sponsorship for this position.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)
Job Description:
Fulfillment Specialist – Full Time
Your Opportunity:
As a member of our Fulfillment Center and Warehouse Team, you'll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team.
Why you'll love working here:
Across all Chewy roles and locations, you'll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.
We offer the following benefits for our Team Members:
- 20% Discount
- Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child, adult, and pet backup care through
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
- Opportunity for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral
What you'll do:
We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers – and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including:
- Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc.
- Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate.
- Crafting accurate shipping documentation for domestic shipments.
- Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment to receive or transport product to storage and staging locations.
What you'll need:
- Must be at least 18 years old.
- This role requires the ability to read, write, and speak English in order to understand and follow safety procedures, interpret work instructions, complete required documentation, and communicate effectively with team members.
- Understand and adhere to our safety guidelines and procedures.
- Willing to be trained on PIT equipment—e.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc.
Physical job requirements:
- Walk up to 2 miles per shift.
- Frequently lift up to 50 pounds.
- Frequently lift up to 70 pounds using an optional team lift.
- Rarely lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
- Climb up and down stairs (where applicable).
- We offer the following benefits for our team members:
- 20% Discount
- Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child, adult, and pet backup care through
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
- High volume and specialty positions are eligible for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at .
Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Returns Department Lead
At Rocket Shippers, we're fulfillment experts, so you don't have to be. As a division of Pride Global, a certified minority-owned company, we offer the power and stability of a large corporation, with the flexibility and personal touch of a small business. Our complete ecommerce fulfillment solutions include comprehensive integration, storage, packaging, and shipping for your company. So, you can stop stressing about logistics and focus on reducing costs, increasing revenue, and growing your business. Technology forward fulfillment solution, helping small to medium sized businesses streamline their e-commerce presence.
The Department Lead, reporting to the Warehouse Manager, will manage and oversee inventory control and inbound receiving activities for their assigned area(s)/account(s), ensuring inventory accuracy, efficient receiving processes, and strong warehouse productivity. The Lead will plan, organize, supervise, and participate in daily inbound and inventory operations. You’ll be responsible for being the subject matter expert for the accounts you oversee and for driving daily goals and objectives in accordance with account-specific SLA routing guides and company SOPs.
Responsibilities
- Actively lead morning huddles and stretches; effectively communicate daily inbound and inventory goals, building updates, and company-wide information
- Set the tone for a safety-first, accuracy-driven inventory and receiving operation
- Oversee daily receiving operations, ensuring inbound shipments are processed accurately and on time
- Ensure proper system receipts, putaway execution, and location accuracy within the WMS
- Maintain physical inventory accuracy at defined company standards through cycle counts, audits, and reconciliations
- Investigate and resolve inventory discrepancies, shortages, and overages in a timely manner
- Responsible for adhering to and meeting daily department goals in safety, sanitation, productivity, and quality
- Complete day-to-day tasks relative to associate/temporary staff schedules, time, and attendance
- Lead the team workflow for assigned inbound and inventory functions
- Make recommendations for staffing adjustments based on inbound volume and workload
- Ensure associates are properly trained on receiving, putaway, and inventory SOPs; conduct and document method observations
- Partner with other leads to balance labor and ensure efficient shift operations using WMS, time clock, daily planner, and reporting tools
- Ensure all required documentation and system transactions are completed accurately and timely
- Proactively identify and lead continuous improvement initiatives related to inventory accuracy and receiving efficiency
- Assess warehouse areas to ensure they remain neat, secure, safe, and well organized
- Ensure proper shift handoff and prepare next-day plans for inbound workload, equipment, and labor
Qualifications
- 1–3 years of Lead experience working in a 3PL, supply chain, or warehouse environment, preferably supporting inventory control or receiving
- Hands-on experience with inbound receiving, putaway, and inventory accuracy processes
- Strong working knowledge of WMS and inventory management systems preferred
- Experience with wholesale compliance and routing guidelines to Amazon and other retailers is a plus
- Working knowledge of Microsoft business applications such as Excel, Slack, and Asana preferred
- Proven ability to balance competing priorities, complex situations, and tight deadlines
- Strong organizational skills and high attention to detail
- High school diploma/GED required; some college experience preferred
- Powered industrial equipment experience preferred
- Strong working knowledge of warehouse operations, policies, and procedures
- Ability to read, write, and communicate in English (Bilingual Spanish/English preferred)
- Must be able to interpret safety rules, operating instructions, and procedure manuals
- Strong math skills including whole numbers, fractions, and decimals
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to drive results through others in a fast-paced environment
Important Details
- Monday to Friday
- 9:00am – 5:30pm
- Onsite in our Allentown, PA facility
- $18.00-$22.00/hour
COMPANY: Bombshell Sportswear
ROLE: Sr. Ecommerce Coordinator
REPORTS TO: Director of Ecommerce
Position Summary:
We are hiring a full time Sr. Ecommerce Coordinator who will assist the Director of Ecommerce in day to day operations of the website. Your role will include; catalog management, website maintenance, and general reporting. You must have apparel experience and a knowledge of Shopify. You will be working with a highly experienced and awesome team in a fast paced environment who will challenge and inspire you to be your best. This role also requires experience working remotely and comfortable working with a smaller team.
Key Responsibilities:
- Will be responsible for maintaining site catalogs, collections, and basic backend functions for product launches and overall product lifecycles.
- Write long form product descriptions for website and META ads.
- Will assist the Director of Ecommerce and Marketing team to execute successful campaigns by streamlining communication, organizing timelines, and ensuring deliverables are handed off completed and on time.
- Will be essential in maintaining and updating content across site and mobile app - refreshing content on a regular basis.
- This role will require you to deliver basic weekly, monthly, quarterly, and yearly ecommerce reports. Some ad-hoc operations and marketing reports will also be required.
- Assist the Director of Ecommerce and Director of Operations to ensure inventory levels align with marketing and merchandising strategies.
- Collaborate with design and production teams on the delivery of correct product information for frontend customer visibility.
- Identify key areas of opportunity for website and mobile app user experiences.
- Regularly QA the website and mobile app for inconsistencies, error messages, and broken links, et al.
- Will help manage Bombshell Sportswear’s omni-channel presence in 3rd party market places. META + TikTok Shop catalog management is a plus!
Qualifications
- Bachelor’s degree preferred
- 3+ years of Shopify experience is a MUST, Shopify Plus preferred
- 2+ years of Klaviyo experience or other CRM platform
- Knowledge of Shopify and Google Suite reporting
- General understanding of loyalty programs; i.e. Yotpo, Loyalty Lion, Rivo
- Strong attention to detail
- Excellent communication skills (written and verbal)
- Must be extremely organized
Required Skills
- Shopify and/or Shopify Plus (no exceptions)
- Must be available every Friday morning for launches
- Copywriting skills for product descriptions and other occasional marketing needs
- Analytical reporting skills - Excel and/or Google Sheets knowledge is a must
- Must work well both autonomously and collaboratively
- Deadline-driven and strong time management skills
- A strong sense of urgency and ability to react quickly to pivot in fast paced environment
- Ability to work under pressure in an environment of constant change
- Ability to work with minimal supervision
- Strives to help and support the team wherever it is needed, seeking to fill the gap
- Takes ownership and initiative to drive projects through completion
- Graphic design experience is a plus; Photoshop, Figma, Illustrator, or InDesign
Ideal candidate
Our ideal candidate will have a dedicated understanding of the brand’s vision, marketing, and ecommerce business goals. Copywriting is required in this role - let your creative flag fly! This position is for someone with a sharp eye for detail and great organizational skills. The qualified candidate must be able to multitask, stay organized, be adaptable, and possess a sense of urgency in an ever changing industry. The success of this role will rely on your eagerness to learn, attention to detail, accountability, reliability, ability to ask questions, and the willingness to take initiative. This role offers the opportunity for growth within the company, therefore meeting the above requirements is a MUST!
Benefits & Perks
- Paid Holidays
- Personal Time Off
- Sick days
- Insurance (Medical, dental, vision)
- 401K. Eligible after 1st year
- Associate discount off merchandise online
- Opportunities for professional development and advancement
- Pay range is 80k-90k depending on experience
The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Priority will be driving sales and customer service, incorporating in elements which allow consistency of general operations.
Primary ResponsibilitiesCustomer Service & Sales
- Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products.
- Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals.
- Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store.
- Resolves customer concerns by professionally listening and providing options, solutions and next steps.
- Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes.
- Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met.
- Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded.
General Operations
- Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards.
- Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory.
- Assists the operations team with process and procedures including pricing, signing and merchandising to standards.
- Helps to onboard and train/cross-train store associates on beauty procedures and processes. Participates in ongoing skills development through company and/or vendor provided training and skills practice.
Core Competencies and Accomplishments
- Strong communication and relationship building skills
- Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively
What You Get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $15.25/Hr -USD $19.07/Hr.
La Maison Longchamp
Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.
Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates.
Job Summary: A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards.
Essential Duties & Responsibilities:
Handles all aspects of Sales and Customer Service:
- Generates and maximizing sales by convincing clients to purchase the company’s products.
- Maintains an awareness of all product knowledge and merchandise care information.
- Stays updated on new items and customer service guidelines and store policies.
- Develops and maintains client books.
- Keeps records of sales.
- Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention).
- Greets, serves and advises clients with outstanding customer service and a friendly smile.
- Gift wraps and bags items for customers.
- Assists with mailings, answers phone, and takes care of phone orders.
- Assists in floor moves, merchandising, and displays.
- Assists in processing and replenishing merchandise.
- Participates in receiving and monitoring floor stock.
- Stocks and re-stocks shelves, counters, and/or tables with merchandise.
- Tags merchandise as needed (not only during sales period).
- Keeps the sales floor clean and orderly and practice the highest standards of general house keeping.
Adhere to all company policies, procedures and practices.
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
- Works on special projects as necessary.
- Any other duties as assigned by management.
Job Requirements:
Minimum Qualifications:
- This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education.
- Three plus years’ high-end retail, boutique or sales related work experience.
- Understand inventory, customer’s sales experience and merchandising.
- Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines.
- Proficient with the UPS System.
- Properly prepare and send shipments.
- Properly receive and check shipments.
- Working knowledge in Microsoft Excel, Outlook, and Microsoft Word.
Knowledge, Skills and Abilities:
- Familiar with store operations.
- Ability to speak and communicate effectively with associates and customers using strong interpersonal skills.
- An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times).
- Ability to process information/merchandise through computer system and POS register system.
- Ability to read, count and write to accurately complete all documentation.
- Read and understand work-related materials.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to operate and use all equipment necessary to run the store.
- Experience with researching and exploring new trends in the marketplace.
- May travel between boutiques as necessary for business reasons.
- Ability to work varied hours, days, evenings, weekends, or holidays as business dictates.
- Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times).
- Ability to read, count and write to accurately complete all documentation.
- Read and understand work-related materials.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- An understanding of the French language would be a plus.
Physical Demands & Working Conditions:
- Climbing: Ascending or descending ladders, stairs, etc.
- Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
- Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
- Kneeling: Bending legs at knee to come to a rest on knee or knees.
- Crouching: Bending the body downward and forward by bending leg and spine.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Standing: Remaining upright on the feet, particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
- Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
- Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
- Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
- Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
- Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
The physical requirements of this position:
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
The visual acuity requirements including color, depth perception, and field of vision:
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
The conditions the worker will be subject to in this position:
- The worker is subject to both environmental conditions: Activities occur inside and outside.
Salary Description
$21.45 - $25.00 per hour, plus monthly bonus
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Eager and assertive to answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client based business
- Lead by example with a high level of showmanship, excellent customer service and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Plan sales goals with Store Manager
- Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
- Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Coach and create relationships through Guest Loyalty and Guest Preferred
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
- Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
- Motivate Teammates to initiate and complete daily tasks set by Store Management
- Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
- Execute actions from department calendars and track on the Weekly Delegation Worksheet
- Demonstrate leadership actions during segments
- Demonstrate how to get the Guest involved with product
- Be vocal and continuously update fellow leader and Team
- Responsible for asking for and remembering Guest names
- Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
- Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
- Help execute all segments to support business goals
- Assist Store Manager in Recruitment of all store staffing needs
- Understand how to explain pay and Buckle Benefits
- Responsible for keeping up to date with contact list and adding top talent on the team consistently
- Execution/training on Leadership playbook
- Accountability of all characteristic pieces
- SPG Teammate/leader training shifts
- Responsible for training and coaching with manager on all non-sales positions
- Assertive to execute actions with constantly changing sales focuses
- Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
- Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
- Partner with Store Manager to delegate, demonstrate, and review all 4 zones
- Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Give informational and influential store tours
- Ensure sales floor is consistently sized and new freight is appropriately displayed
- Exhibit ability to create changes to improve store's overall performance via Performance Tracker
- Ability to foresee and anticipate changes in product and act independently to improve overall visual results
- Responsible for visual standards on floor and backroom
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Ability to execute and teach all Point of Sale (\"POS\") procedures
- Appropriately handle calls from Corporate Office
- Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
- Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
- Ability to navigate and execute all tools on the home page
- Knowledge and ability to give guidance and feedback to all non-sales positions
- Complete all scheduled shifts and cover shifts when needed
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Job Category: Store Leadership
Location: Mall Of Georgia, Buford, GA 30519, USA
Job Details
DescriptionThe Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising, and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high-level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Eager and assertive to answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card, and guest connect.
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client-based business
- Lead by example with a high level of showmanship, excellent customer service, and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business-driven and showmanship questions often to Manager, Team Leaders, and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Plan sales goals with Store Manager
- Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
- Passion for product education and showmanship to create results
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend
- Coach and create relationships through Guest Loyalty and Guest Preferred
- Develop skills and assist in leading, directing, motivating, and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention, and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
- Participate effectively in daily setup, training, impacting, and reviewing while effectively utilizing the Performance Tracker
- Motivate Teammates to initiate and complete daily tasks set by Store Management
- Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
- Execute actions from department calendars and track on the Weekly Delegation Worksheet
- Demonstrate leadership actions during segments
- Demonstrate how to get the Guest involved with product
- Be vocal and continuously update fellow leader and Team
- Responsible for asking for and remembering Guest names
- Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
- Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
- Help execute all segments to support business goals
- Assist Store Manager in Recruitment of all store staffing needs
- Understand how to explain pay and Buckle Benefits
- Responsible for keeping up to date with contact list and adding top talent on the team consistently
- Execution/training on Leadership playbook
- Accountability of all characteristic pieces
- SPG Teammate/leader training shifts
- Responsible for training and coaching with manager on all non-sales positions
- Assertive to execute actions with constantly changing sales focuses
- Ability to identify and follow through on all Teammate training needs
- Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
- Partner with Store Manager to delegate, demonstrate, and review all 4 zones
- Confirm Teammates are following through with Visual Standards, Visual library, and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Give informational and influential store tours
- Ensure sales floor is consistently sized and new freight is appropriately displayed
- Exhibit ability to create changes to improve store's overall performance via Performance Tracker
- Ability to foresee and anticipate changes in product and act independently to improve overall visual results
- Responsible for visual standards on floor and backroom
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Ability to execute and teach all Point of Sale (\"POS\") procedures
- Appropriately handle calls from Corporate Office
- Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
- Understand and execute all policies regarding payments, returns, exchanges, and Loss Prevention practices
- Ability to navigate and execute all tools on the home page
- Knowledge and ability to give guidance and feedback to all non-sales positions
- Complete all scheduled shifts and cover shifts when needed
- Consistently maintain a clean, organized, and shoppable store to fulfill Buckle'