Benchmark Human Services Locations Jobs in Usa
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The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
- Patient Care Service Location: New York, NY 10025 Duration: 3 Months (Possible Extension) Schedule: 7:00AM
- 4PM, 5 days/week Department: ED Pay rate: $100
- $115/hr.
Highly Negotiable/Travel and Local Rates
***MUST HAVE EMERGENCY DEPARTMENT EXP
** **MUST HAVE 2-3 YRS IN LEADERSHIP EXP IN SETTING
** **STIPEND IS ALSO PROVIDED TO THE CANDIDATE LIVING MORE THAN 50 MILES FROM THE FACILITY
** **REFERRAL BONUS ON EACH SUCCESFUL REFERRAL
** Requirement: Must have prior work exp with ED Populations management.
Nurse Manager experience is required.
Education Requirements Bachelor of Science with a major in nursing required; Masters in nursing or health related field preferred Must have relevant clinical competence in area of nursing practice assigned Licensing and Certification Requirements (if applicable) Licensed as a registered nurse with current registration in New York State.
Description: This is an on-site position located in Johnston, Iowa.
The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties.
Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions.
Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language.
Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call.
Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits administration system.
Conducts research and resolves issues for customer inquiries in a timely manner.
Responsible for prepping documents for scanning purposes and handling outgoing mail.
Provides additional administrative support for the department.
Other testing, projects and duties as assigned related to the job.
Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: One to two years of related experience and/or training, or equivalent combination of education and experience.
Technology Skills: Ability to operate PC, Copy machine, scanner, fax machine and telephone.
Proficient with Microsoft Office Required skills or traits for the position: Strong customer service skills including active listening, empathy, attention to detail, and problem solving.
Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality.
Excellent written and oral communication skills.
Specialized Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment .
PIc2da3465d821-25448-39614895
Starting rate of pay is $20.00 per hour.
Responsibilities :
Menus at the resorts two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guests wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disneys famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests questions, share information and provide the Disney difference that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success.
Basic Qualifications :
Here is what you will need to be successful in the job:
* You must be at least 18 years old
* This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays.
* Previous cashier experience
* Previous quick-service or related restaurant industry experience
* Attention to detail and follow-through to see projects to the end
* Ability to lift and carry 50 pounds
* Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft
* Excellent customer service skills
Preferred Qualifications:
It would be great if you were also able to demonstrate:
* Strong verbal and written communications skills
* Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative
* Problem-solving skills, and the desire to continually improve
* Ability to speak a language other than English
Additional Information :
All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:
* Disney Aspire an education program that covers 100% of tuition at network schools
* Discounted meals during work shifts
* Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppes, and Scotts Fish Market
* Complimentary theme park admission for full-time and part-time positions after two weeks of employment
* Discounts on merchandise at Disneys Hilton Head Island Resort and at Walt Disney World Resort
by Jobble
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that.
You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time.
On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort.
The goal? Nobody goes hungry, and everybody leaves smiling!Starting rate of pay is $20.00 per hour.Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders.
The environment is friendly but fast-paced.
On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards.
On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort.
In this job, blending professionalism with enthusiasm is the key to success.
Basic Qualifications : Here is what you will need to be successful in the job:You must be at least 18 years oldThis is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day.
You will also be required to be fully available on national/state holidays.Previous cashier experiencePrevious quick-service or related restaurant industry experienceAttention to detail and follow-through to see projects to the endAbility to lift and carry 50 poundsDemonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and MicrosoftExcellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate:Strong verbal and written communications skillsAbility to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiativeProblem-solving skills, and the desire to continually improveAbility to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:Disney Aspire – an education program that covers 100% of tuition at network schoolsDiscounted meals during work shiftsDiscounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish MarketComplimentary theme park admission for full-time and part-time positions after two weeks of employmentDiscounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that.
You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time.
On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort.
The goal? Nobody goes hungry, and everybody leaves smiling!Starting rate of pay is $20.00 per hour.Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders.
The environment is friendly but fast-paced.
On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards.
On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort.
In this job, blending professionalism with enthusiasm is the key to success.
Basic Qualifications : Here is what you will need to be successful in the job:You must be at least 18 years oldThis is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day.
You will also be required to be fully available on national/state holidays.Previous cashier experiencePrevious quick-service or related restaurant industry experienceAttention to detail and follow-through to see projects to the endAbility to lift and carry 50 poundsDemonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and MicrosoftExcellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate:Strong verbal and written communications skillsAbility to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiativeProblem-solving skills, and the desire to continually improveAbility to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:Disney Aspire – an education program that covers 100% of tuition at network schoolsDiscounted meals during work shiftsDiscounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish MarketComplimentary theme park admission for full-time and part-time positions after two weeks of employmentDiscounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Minimum Qualifications: High School Diploma or General Education Degree (GED) 1-3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred Experience/Requirements: Must possess good decision-making skills, be very organized and detail oriented.
Must have excellent oral and written communication.
Ability to use discretion.
Problem Solving and ability to escalate matters when needed.
Data analysis and interpretation skills.
Speed and accuracy with attention to detail.
Dispatching and scheduling.
Proficient in Microsoft Office (Word, Excel & PowerPoint) Responsibilities: This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork.
May support warehouse and/or other office functions.
Essential Duties and Responsibilities Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
Responsible for creating work orders, providing status to customer and following up with technicians.
Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
Complete contract paperwork and QC paperwork.
Schedule sub-contractor work.
Work with technicians to ensure all paperwork is completed properly within the designated time.
Maintain appointment schedules.
Order material and equipment.
Receive material/equipment and issue material and equipment to technicians.
Complete daily reports.
Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
Conduct physical inventory.
Act as a liaison between Sales, Project Managers and technicians.
Other duties as assigned.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear.
The employee is frequently required to stand and walk.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Work Environment: Normal office environment.
The noise level in the work environment is usually moderate.
