Bct Schedule Jobs in Usa

Customer Service & Scheduling Coordinator
Window Cleaning Company Full-Time

Were a growing window cleaning company looking for a friendly, organized, and reliable person to become the voice of our business. If you enjoy talking to people, solving problems, and keeping things running smoothly, this could be a great fit.

What Youll Be Doing:

• Answering incoming calls and responding to customer inquiries
• Scheduling appointments and managing the daily calendar
• Handling customer concerns and resolving issues professionally
• Following up with customers to confirm bookings and ensure satisfaction
• Keeping records organized (notes, schedules, basic admin tasks)
•  

What Were Looking For:

• Strong communication skills and a positive, friendly attitude
• Someone who stays calm and professional with all types of customers
• Highly organized and good at multitasking
• Comfortable using phones, email, and basic computer systems
• Reliable and punctual
•  

Bonus (Not Required):

• Previous experience in customer service, reception, or office admin
• Experience with scheduling software or CRM systems
•  

What We Offer:

• Stable, full-time hours
• A supportive and easygoing team environment
• Opportunity to grow into a larger role as the company expands
• Competitive pay based on experience
•  

Schedule:
MondayFriday, 8:00 AM 5:00 PM

Location:
Commerce Twp., MI

Pay:
$14 per hour

To Apply:
Please send your resume along with a short answer to this question:
"How would you handle a customer who is upset about their service or price?"

Were looking for someone who genuinely enjoys helping people and wants to be part of a growing local business.

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 18 years or older
• At least high school diploma or equivalent or higher
• Valid driver's license
• Comfortable handling customer complaints
• Available to work: weekdays

Postion Overview:

A gear manufacturing production scheduler creates and manages daily/weekly manufacturing schedules to optimize machine capacity, labor, and material availability. They ensure on-time delivery by coordinating with production teams, monitoring WIP, adjusting for shop floor disruptions, and maintaining inventory levels to meet customer demands.

Responsibilities:

Required Skills and Qualifications

Typical Work Environment

PIc602db7bf279-31181-39783472

Required

Preferred

Job Industries

• Other

About Right Traffic:

Right Traffic, LLC. is a leading company in the Traffic Control industry, experiencing rapid growth across North America. As the fastest-growing national traffic control company, we pride ourselves on delivering exceptional services to our clients. We are looking for schedulers for our overnight and weekend shift.

Title: Scheduling Coordinator

Location: Beaver, PA

Department: Dispatch+ Coordination

Reports to: Dispatch Supervisor/Manager, Special Projects

Type: Full-Time, Permanent

Job Summary:

As a Scheduler at Right Traffic, you will be responsible for efficiently coordinating field crews, ensuring timely job assignments, and maintaining clear communication with both field employees and customers. Using tools like Roads/Atlas (internal, proprietary software), Verizon Connect (vehicle tracking), and other key pieces of technology, you will play a key role in delivering reliable service while optimizing routing and crew assignments.

Key Responsibilities:

- Dispatch jobs to appropriate employees based on proximity and availability.

- Monitor vehicle movement in Verizon Connect to ensure crews are en route and on schedule.

- Cross-reference jobs scheduled in Roads/Atlas with real-time GPS data to ensure dispatch accuracy.

- Maintain continuous communication with field crews, supervisors, and customers throughout the day.

- Accurately log dispatch activity and update job statuses in internal systems.

- Address customer concerns professionally and attempt resolution over the phone; escalate to a supervisor if needed.

- Document any dispatch issues (e.g., no-shows, wrong gear sent, etc.) and notify supervisors as required.

- Follow call handling procedures: answering and signing off using the proper operating company name and addressing callers by name.

- Perform start-of-day vehicle movement checks to verify active jobs.

- Participate in regular dispatch meetings and training sessions.

Qualifications and Requirements:

- High school diploma or equivalent required; post-secondary education is a plus.

- 1-3 years of dispatching, logistics, or scheduling experience (traffic control industry preferred)

- Strong computer skills with the ability to learn and navigate multiple systems (e.g., Roads/Atlas, Verizon Connect, MS Teams).

- Typing efficiency with WPM of 50+ (you will be tested on this).

- Excellent organizational, problem-solving and multitasking skills.

- Strong communication skills-both written and verbal.

- Must be dependable, punctual and team oriented.

Preferred Skills:

- Experience in traffic control, field services or construction environments.

- Working knowledge of a GPS fleet tracking system.

- Bilingual (English/Spanish) considered an asset.

What We Offer:

- Competitive compensation.

- Annual Bonus up to 5K per year

- Opportunities for advancement with a growing company.

- On-the-job training and support.

- A supportive and collaborative work environment.

- Benefits package which includes medical, dental and vision.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

McLeod Home Care is a non-medical home care agency looking for experienced, caring, and compassionate Care Professionals! We have great appreciation for those who put their heart and soul into this work. Apply now to see why 60% of our Care Professionals are referred by our current staff of Care Professionals!

Location:

We proudly provide care in the states of South Carolina and Georgia in the following counties: Columbia, Aiken, Barnwell, Calhoun, Edgefield, Fairfield, Kershaw, Lexington, Newberry, Orangeburg, Richland, Saluda, South Carolina Counties and Richmond, Burke, Columbia and Lincoln, in Georgia Counties.

Pay:

Starting pay rate: $14.50 per hour

After working more than 16 hours per week for 4 consecutive weeks, your pay rate will increase by $1 per hour

Shifts:

Now hiring for full-time and part-time positions. We have a variety of 4 to 12 hour shifts Monday through Sunday. We have day, night, and overnight shifts available. We offer flexible scheduling which allows us to work together on building a schedule that fits your needs!

What We Offer:

Competitive wages

Health Insurance

Dental

Vision

Life Insurance

401K

Weekly pay

Daily Pay

Excellent communication

Paid time off (PTO)

Flexible schedules

Sick pay

Mileage reimbursement

Employee referral bonus

Career growth opportunities

Caring and supportive management team

Caregiver Responsibilities:

Each client has a custom care plan. Caregiver responsibilities will vary based on assignments. Caregiver tasks may include but are not limited to:

• Personal care assistance such as dressing, bathing, and grooming
• Light housekeeping
• Meal and snack preparation
• Transportation and errand services
• Monitoring client conditions
• Updating care notes
• Dementia and Alzheimer's care
• Companion care
• Home safety inspections

• Must be 18 years or older
• High school diploma or GED
• Any state-mandated certification
• Must pass a drug test and background check
• Minimum of 1 to 2+ year(s) adult personal care assistance experience
• Minimum of 1+ year(s) professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors.
• Must have a valid South Carolina driver's license, provide current registration and insurance, and have a clean driving record if transporting clients

McLeod Home Care is an equal opportunity employer

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Sr. Master Scheduler / Buyer at Reliable Robotics, you'll play a critical role in building relationships with key industry partners/suppliers, driving supplier execution for safety-critical systems, and continuously improving our supply chain processes. You will be part of the Production organization, a growing team of highly motivated professionals passionate about delivering high-quality products and services on time, with unquestionable quality. You will have hands-on responsibility for managing end-to-end supply chain activities, including Material Requirements Planning (MRP), supplier relationship management, procurement, inventory management, and kitting. You will also mitigate supply risks, resolve procurement discrepancies, and drive cost-reduction initiatives while acting as the liaison between engineering, quality, and manufacturing. These responsibilities require a strong understanding of the aerospace/aviation market, business objectives, and supplier capabilities to ensure success. This position requires coordinating with internal customers, managing a complex supplier portfolio, and communicating with leadership to develop, implement, and achieve business objectives. This is a fantastic opportunity to be an integral team member directly contributing to the certification of the first fully autonomous aircraft.

Responsibilities

• Lead MRP master scheduling for non-recurring engineering, formal engineering development, certification, and production projects, including conducting capacity analyses to mitigate short and long-term schedule risks, identify systemic issues, resolve shortages, and develop strategies to enable a healthy supply chain

• Ensure predictable and uninterrupted supply by analyzing MRP messages, managing master data, bill of materials (BOMs), inventory replenishment strategies, and expediting deliveries with suppliers

• Develop and implement strategies to drive supplier selection, qualification, commercial negotiations, contract development, and administration

• Conduct comprehensive supplier analysis, including business/financial, capabilities, capacity, quality, throughput, technical capability, and risk assessments

• Prepare, issue, and analyze request for quote (RFQ) / request for proposal (RFP) packages, evaluate quotes, translate engineering requirements into clear requests, negotiate with suppliers, place purchase orders, resolve invoice issues, and manage constraints and supplier performance

• Develop sustainable relationships with our partners, suppliers, or distributors

• Drive cost savings through leveraging volume pricing agreements with suppliers

• Develop and mature internal supply chain policies, procedures, and instructions

• Develop, monitor, and continuously improve key supplier performance indicators and manage supplier improvement plans

• Root-cause systemic supply chain issues, leading cross-functional teams to implement permanent fixes, facilitate assembly/integration alignment discussions, and drive blocker resolution

Basic Success Criteria

• Bachelor's degree in Supply Chain Management, Business, Law, or Engineering

• 6+ years of demonstrated experience in supply chain management, contracts/subcontracts, legal, or engineering

• 3+ years of experience with Enterprise Resource Planning (ERP) or Material Resource Planning (MRP) systems

• Ability to ramp up quickly on new concepts, technologies, and opportunities, and a passion for solving hard problems with analysis and creativity

Preferred Success Criteria

• Experience with quality systems (e.g. AS9100, ISO9001, or FAA Parts Manufacturing Approval)

• Experience in lean manufacturing, just-In-time (JIT), kanban, or other purchasing and inventory management strategies

• Strong knowledge of the federal procurement process and an understanding of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and Truth in Negotiations Act (TINA)

• Program Management Professional (PMP) certifications

Our team is passionate about delivering on our commitments, solving hard problems, continuously improving, and helping the business succeed. We are constantly reevaluating our technologies, products, and capabilities. If you are a lifelong learner, you will love this environment. Get in on the ground floor and help us build the company.

The position will be based at our Mountain View, CA facility.

Must be willing to travel 20% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $120K - $180K

Hours of Work: Monday - Thursday, 5pm - 8am

PRIMARY JOB DUTIES
1.    Assesses, interprets, plans, implements and evaluates patients according to the patient’s age, diagnosis, and prognosis.
2.    Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team and performs follow up visits when necessary.
3.    Appropriately communicates with the physician (Attending and Hospice) regarding the patient’s needs, response to treatment, and changes in the patient’s condition; obtain/receive physician orders as required.
4.    Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care.
5.    Respond promptly to on-call patient needs, including questions, concerns, symptoms, and requests for visits and death visits.
6.    Organizes and performs work effectively and efficiently.
7.    Maintains and adjusts schedule to enhance agency performance.
8.    Demonstrates a daily commitment to the values of the agency.
9.    Demonstrates positive interpersonal relations in dealing with all members of the agency.
10.    Maintains and promotes customer satisfaction.
11.    Effectively demonstrates the mission, vision, and values of the Agency on a daily basis.

 
1.0    40%    QUALITY OF WORK:
        
1.1    15%    Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by:
•    Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient’s age and developmental stage.
•    Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family.
•    In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis.
•    Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient’s age and clinical status.
•    Implements interventions in a manner consistent with agency policy and discipline standards.  Evaluates patient response to interventions according to agency policy.
•    Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care.
                 
    1.2        12%            Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team.
•    Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork.
•    Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care.
•    Make appropriate referrals to other disciplines when indicated and provides information related to patient’s status.
•    Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient’s condition, safety issues, or other complications that might impede the plan of care.
•    Informs supervisor of any potential or actual client concerns, risk  management issues and referrals to Child/Adult Protective Services 100% of time.
•    Provides scheduled and PRN visits to patients when requested by the Management Team.

    1.3        8%            Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by:
•    Completes all forms accurately and in accordance with agency guidelines/policies.
•    Appropriately describes the patient’s functional limitations to justify hospice eligibility.
•    Documents all verbal orders for new or changed orders according to agency guidelines.
•    Completes clinical notes in accordance with agency guidelines and time frames.
•    Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines.
•    Documents involvement of the patient and family in the development of the plan of care.
                  
    1.4        5%            Contributes to program effectiveness as evidenced by:
•    Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission.
•    Incorporating recommendations and goals of other disciplines and patient/family into nursing visits.
•    Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care.
•    Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance.
•    Promoting change and being proactive in suggesting ideas and new ways of doing things.
•    Demonstrating ability to prioritize and enhance services during fluctuating patient census.
         
    2.0        20%        PRODUCTIVITY/USE OF TIME:
                    
    2.1        10%        Organizes and performs work effectively and efficiently as evidenced by:
•    Participating in continuous performance improvement and completing all required educational programs for the Agency and profession.
•    Recognizing and performing duties in an independent manner.
•    Accepting personal responsibility for the completion and quality of work outcomes.
•    Meeting assigned deadlines.
•    Maintaining a clean and safe environment.
                 
    2.2        10%        Maintains and adjusts schedule to enhance team performance as evidenced by:
•    Reporting to work on time and returning promptly from errands, breaks, and meals.
•    Managing personal work schedule and time off to promote smooth agency/unit operations.
•    Assisting other team members to ensure completion of all work assignments.
•    Demonstrating flexibility with changing workload/assignments.
                
    3.0        20%        TEAM WORK:
 Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by:
    
•    Communicating in a positive and productive manner.
•    Demonstrating respect for team members.
•    Managing stress and personal feelings without a negative impact on the team.
•    Maintaining positive attitude about assignments and team members.
•    Promoting professional / personal growth of co-workers by sharing knowledge and resources.
•    Working collaboratively and cooperating with other agencys / units.

     
4.0    20%    MISSION, VISION, VALUES:
        
4.1       10%    Maintains and promotes customer satisfaction.

•    Responding to all customers in a courteous, sensitive and respectful manner.
•    Abiding by the confidentiality and ethics policies of Well Care Hospice.
•    Participates in community outreach activities that promotes goals and objectives of the agency.
        
4.2    10%    Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by:

•    Practicing personal cost containment by responsible use of equipment, supplies, and resources.
•    Completing the review period without a formal disciplinary action.*
•    Presenting a clean and neat appearance in personal attire and one’s work area.
•    Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner.*
* Not exceedable.

Failure to “Meet” an asterisk category will result in a “Does Not Meet” for the standard.
 
JOB SPECIFICATIONS
  1.    Education:  Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program.

  2.    Licensure / Certifications:  Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification.

  3.    Experience:  Minimum of one years’ clinical experience required; hospice experience preferred.

  4.    Essential Technical/Motor Skills:  Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements.  Advanced customer service skills to respond with simple answers, etc.

  5.    Interpersonal Skills:  Ability to work independently as well as effectively as part of an interdisciplinary team.

  6.    Essential Physical Requirements:  Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care.  Requires frequent pushing, moving, lifting of patients.  Positioning of patients, giving patients baths and ambulating patients expending much physical effort.  Occasionally requires reac

Hours of Work: Monday - Thursday, 5pm - 8am

PRIMARY JOB DUTIES
1.    Assesses, interprets, plans, implements and evaluates patients according to the patient’s age, diagnosis, and prognosis.
2.    Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team and performs follow up visits when necessary.
3.    Appropriately communicates with the physician (Attending and Hospice) regarding the patient’s needs, response to treatment, and changes in the patient’s condition; obtain/receive physician orders as required.
4.    Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care.
5.    Respond promptly to on-call patient needs, including questions, concerns, symptoms, and requests for visits and death visits.
6.    Organizes and performs work effectively and efficiently.
7.    Maintains and adjusts schedule to enhance agency performance.
8.    Demonstrates a daily commitment to the values of the agency.
9.    Demonstrates positive interpersonal relations in dealing with all members of the agency.
10.    Maintains and promotes customer satisfaction.
11.    Effectively demonstrates the mission, vision, and values of the Agency on a daily basis.

 
1.0    40%    QUALITY OF WORK:
        
1.1    15%    Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by:
•    Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient’s age and developmental stage.
•    Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family.
•    In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis.
•    Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient’s age and clinical status.
•    Implements interventions in a manner consistent with agency policy and discipline standards.  Evaluates patient response to interventions according to agency policy.
•    Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care.
                 
    1.2        12%            Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team.
•    Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork.
•    Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care.
•    Make appropriate referrals to other disciplines when indicated and provides information related to patient’s status.
•    Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient’s condition, safety issues, or other complications that might impede the plan of care.
•    Informs supervisor of any potential or actual client concerns, risk  management issues and referrals to Child/Adult Protective Services 100% of time.
•    Provides scheduled and PRN visits to patients when requested by the Management Team.

    1.3        8%            Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by:
•    Completes all forms accurately and in accordance with agency guidelines/policies.
•    Appropriately describes the patient’s functional limitations to justify hospice eligibility.
•    Documents all verbal orders for new or changed orders according to agency guidelines.
•    Completes clinical notes in accordance with agency guidelines and time frames.
•    Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines.
•    Documents involvement of the patient and family in the development of the plan of care.
                  
    1.4        5%            Contributes to program effectiveness as evidenced by:
•    Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission.
•    Incorporating recommendations and goals of other disciplines and patient/family into nursing visits.
•    Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care.
•    Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance.
•    Promoting change and being proactive in suggesting ideas and new ways of doing things.
•    Demonstrating ability to prioritize and enhance services during fluctuating patient census.
         
    2.0        20%        PRODUCTIVITY/USE OF TIME:
                    
    2.1        10%        Organizes and performs work effectively and efficiently as evidenced by:
•    Participating in continuous performance improvement and completing all required educational programs for the Agency and profession.
•    Recognizing and performing duties in an independent manner.
•    Accepting personal responsibility for the completion and quality of work outcomes.
•    Meeting assigned deadlines.
•    Maintaining a clean and safe environment.
                 
    2.2        10%        Maintains and adjusts schedule to enhance team performance as evidenced by:
•    Reporting to work on time and returning promptly from errands, breaks, and meals.
•    Managing personal work schedule and time off to promote smooth agency/unit operations.
•    Assisting other team members to ensure completion of all work assignments.
•    Demonstrating flexibility with changing workload/assignments.
                
    3.0        20%        TEAM WORK:
 Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by:
    
•    Communicating in a positive and productive manner.
•    Demonstrating respect for team members.
•    Managing stress and personal feelings without a negative impact on the team.
•    Maintaining positive attitude about assignments and team members.
•    Promoting professional / personal growth of co-workers by sharing knowledge and resources.
•    Working collaboratively and cooperating with other agencys / units.

     
4.0    20%    MISSION, VISION, VALUES:
        
4.1       10%    Maintains and promotes customer satisfaction.

•    Responding to all customers in a courteous, sensitive and respectful manner.
•    Abiding by the confidentiality and ethics policies of Well Care Hospice.
•    Participates in community outreach activities that promotes goals and objectives of the agency.
        
4.2    10%    Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by:

•    Practicing personal cost containment by responsible use of equipment, supplies, and resources.
•    Completing the review period without a formal disciplinary action.*
•    Presenting a clean and neat appearance in personal attire and one’s work area.
•    Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner.*
* Not exceedable.

Failure to “Meet” an asterisk category will result in a “Does Not Meet” for the standard.
 
JOB SPECIFICATIONS
  1.    Education:  Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program.

  2.    Licensure / Certifications:  Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification.

  3.    Experience:  Minimum of one years’ clinical experience required; hospice experience preferred.

  4.    Essential Technical/Motor Skills:  Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements.  Advanced customer service skills to respond with simple answers, etc.

  5.    Interpersonal Skills:  Ability to work independently as well as effectively as part of an interdisciplinary team.

  6.    Essential Physical Requirements:  Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care.  Requires frequent pushing, moving, lifting of patients.  Positioning of patients, giving patients baths and ambulating patients expending much physical effort.  Occasionally requires reac