Backops, AI Jobs in Usa

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack from electrons to tokens to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

As part of our continued expansion, we're hiring a Construction Cost Estimator to drive cost modeling and financial accuracy across our capital projects. This role plays a critical function in delivering predictable outcomes by pairing detailed cost estimation with proactive cash flow forecasting to support Crusoe's global growth.

• Lead end-to-end estimating efforts for data center buildsfrom early-stage planning through construction execution
• Develop robust cost models that align with design intent, scope evolution, and delivery strategies Collaborate with design, procurement, and delivery teams to validate quantity take-offs and unit pricing
• Build and maintain project cash flow forecasts to support financial planning, budget tracking, and funding requests
• Provide detailed estimates for CSA, MEP, and mission-critical systems for domestic and international builds
• Evaluate vendor and subcontractor proposals against internal benchmarks and historical data
• Analyze variances and model cost impacts due to design changes, procurement risks, or schedule shifts
• Partner with finance, real estate, and development teams to inform business cases and funding strategy
• Deliver concise cost reports, dashboards, and executive summaries with clear insights and recommendations
• Establish scalable tools and repeatable processes to support Crusoe's infrastructure pipeline
• Maintain historical cost databases and continuously refine models based on actuals and market trends
• Contribute to site feasibility assessments and preconstruction planning with data-backed insights
• Support value engineering exercises and cost optimization strategies

• Bachelor's degree in Construction Management, Engineering, Quantity Surveying, or related field
• 10+ years of experience in construction cost estimating for complex infrastructure projects
• Strong experience in cost modeling, budgeting, and cash flow forecasting
• Deep technical knowledge of MEP, CSA, and mission-critical systems
• Expertise with estimating software such as CostX, Sage Estimating, or equivalent
• Ability to translate technical and financial inputs into actionable reporting
• Strong communication skills with experience presenting to both technical and executive stakeholders
• Willingness to travel up to 25%, including international locations
• Background with general contractors, owner's rep firms, or tech/data center infrastructure
• Familiarity with the full construction lifecycle including preconstruction, procurement, and delivery
• Experience with Lean methodologies, design-build, or integrated project delivery
• Advanced degree or certifications such as AACE, RICS, or CMAA

• Competitive compensation
• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off

Compensation will be paid in the range of up to $154,000 - $188,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Are you ready to accelerate your career with a company redefining the future of robotics, AI, and computer vision? Prime Vision is rapidly expanding across North America, and we’re seeking a driven, strategic Inside Account Representative to help fuel that growth. This is a high‑impact role for a motivated sales professional who thrives in fast-paced, tech-forward environments. You’ll be at the forefront of introducing disruptive automation technologies to major players in e‑commerce, warehousing, logistics, and final‑mile operations. Working closely with senior leadership, you’ll play a key role in shaping our market presence and winning new business across North America.

What you’ll do

• Develop, manage, and grow a high-quality pipeline to consistently exceed assigned sales targets.
• Execute a consultative business development strategy, owning the full lifecycle from lead identification and outreach to customer acquisition—with potential opportunities in account management.
• Conduct strategic warm and cold outreach to prospective companies across North America.
• Manage inbound leads with thoughtful communication cadences that build meaningful, long-term customer relationships.
• Build strong technical expertise in robotics, AI, and advanced vision software to confidently articulate Prime Vision’s differentiators and competitive advantages.
• Collaborate with Corporate Marketing to shape, support, and execute targeted campaigns and growth initiatives.
• Partner closely with the VP of Business Development to align with the North American strategic plan and strengthen the overall pipeline.
• Deliver virtual and in-person solution demonstrations that effectively communicate value and ROI to prospective partners.
• Represent Prime Vision at industry conferences and trade shows, engaging prospective customers, supporting live demos, and strengthening our market presence.

Requirements

• 2–5 years of proven B2B sales success in high-growth environments, preferably within software, robotics, automation, or AI-driven solutions.
• Demonstrated hunter mentality with a strong track record of building and advancing new business opportunities.
• Experience developing partnerships across diverse industry verticals.
• Ability to quickly understand and communicate technology, software, robotics, or other disruptive solutions.
• Skilled in building business cases and tailoring presentations for specific industries or partner needs.
• Willingness to travel for customer meetings, on-site opportunities, and industry events.
• Professional demeanor and self-starter mindset; experience in a start-up or scaling environment is a plus.
• Hybrid role requiring at least three (3) days per week in our Arlington, VA headquarters.

Qualifications

• Autonomous, entrepreneurial, and proactive approach to work.
• Strong working knowledge of CRM systems and commitment to accurate data capture.
• Excellent interpersonal communication and presentation skills.
• Creative, relationship-driven problem solver with a solutions-first mindset.
• Highly organized, detail-oriented, and data-driven.
• Bachelor’s degree required.
• Genuine passion for robotics, AI, and contributing to an innovative, fast-evolving environment.

Benefits

• Competitive base salary
• Performance-based incentive bonus plan
• Commuter allowance
• Comprehensive health, dental, and vision insurance
• 401(k) with company match

Prime Vision is shaping the future of robotics and AI in logistics—and this role is your chance to be part of that journey. If you're ready to contribute to a high-performing team and help drive transformation across North America, we’d love to hear from you.

Convinced this job fits you?

Join us on this exciting journey as we continue to shape the future of robotics and AI in logistics. Elevate your career at Prime Vision and contribute to the growth of a company at the forefront of innovation. Apply today and elevate your career with a company at the forefront of innovation! We would love to receive your resume and motivation letter or -video! Please send your application to HRat

RICKY ALLEN – TARA EARLEY GROUP

Sotheby's International Realty | Santa Fe, New Mexico

Top 10 Team Nationally | One of Santa Fe's Leading Luxury Real Estate Teams | $150M+ in 2025 Production

DIRECTOR OF MARKETING

Digital Marketing | Content & Video Creation | AI-Forward | Lead Generation

ABOUT US

The Ricky Allen – Tara Earley Group is one of Santa Fe's leading luxury real estate teams, operating under the global platform of Sotheby's International Realty. We closed over $150 million in production in 2025 and rank in the Top 10 among Sotheby's company-owned brokerages nationally.

We know where real estate is won today — online. Through social media, search, video, and digital storytelling. We're looking for someone who knows how to dominate that space and build a brand that attracts the right clients before they ever pick up the phone.

THE OPPORTUNITY

We have an immediate opening for a Digital Marketing & Content Director who will own our online brand presence and lead generation strategy. This isn't a print-and-brochure role. This is about building a powerful digital footprint — content, video, social, SEO, paid ads, and AI — that puts us in front of the right buyers and sellers before our competitors even know they exist.

You will be the architect of how we show up online. Every post, every video, every campaign will be yours to own. This is a rare opportunity to build something significant at a team that has the production volume and market position to make your work matter.

WHAT YOU'LL OWN

Online Brand Building & Social Media

•      Develop and execute a content strategy that builds our brand presence across Instagram, Facebook, YouTube, and emerging platforms

•      Create and produce compelling property videos, Reels, Shorts, and lifestyle content that stops the scroll

•      Own our visual storytelling — from listing launches to behind-the-scenes team content

•      Grow our audience and engagement with people who are actually potential clients, not just followers

Lead Generation & Digital Advertising

•      Build and manage paid ad campaigns (Meta, Google, YouTube) designed to generate real buyer and seller leads

•      Develop and optimize landing pages, lead funnels, and follow-up sequences that convert traffic into conversations

•      Track and analyze campaign performance — you know your numbers and use them to make smarter decisions

•      Identify and reach out-of-market buyers from California, Texas, Colorado, and Florida who are looking at Santa Fe

Content Creation & Video Production

•      Shoot or direct property photos and videos that are built for digital — not just print

•      Write compelling copy for social posts, email campaigns, property descriptions, and digital ads

•      Build a consistent content calendar that keeps our brand visible and relevant every week

•      Coordinate with outside photographers and videographers when needed — and know when to pick up the camera yourself

AI & Emerging Technology

•      Identify and implement AI-powered tools that give us a competitive edge before others in our market catch on

•      Use AI for content creation, ad optimization, video scripting, audience targeting, and workflow automation

•      Bring us new ideas constantly — you're always testing, always learning, always ahead of the curve

Website & SEO

•      Manage and improve our website presence to drive organic traffic and capture leads

•      Implement SEO strategies that make us the first team people find when searching Santa Fe luxury real estate

•      Ensure our online presence across all platforms is consistent, polished, and conversion-focused

WHAT WE'RE LOOKING FOR

We care far more about your results and curiosity than your resume. That said, here's what will set you apart:

•      Proven digital marketing experience — you've built campaigns that generated real leads, not just impressions

•      Content creation and video skills — you can shoot, edit, and publish content that actually performs

•      Genuine AI fluency — you use tools like ChatGPT, Claude, and others daily to work faster and smarter

•      Social media expertise — you understand algorithms, engagement, and what makes luxury content resonate

•      Paid advertising experience — Meta, Google, or YouTube ads that you built and optimized yourself

•      Analytical mindset — you track what's working and double down on it

•      Self-directed — you don't need to be managed, you need to be unleashed

Real estate experience is a plus, not a requirement. The best candidate may come from luxury hospitality, high-end automotive, architecture, or any premium lifestyle brand where digital storytelling and lead generation really matter.

WHY THIS ROLE

•      Own the digital strategy for one of Santa Fe's top-producing luxury teams — this is a high-visibility, high-impact position

•      Real creative latitude — your ideas will be heard, tested, and implemented quickly

•      Work with stunning properties that give you extraordinary content to work with

•      Be on the leading edge — we want you bringing us tools and strategies our competitors haven't discovered yet

•      Competitive compensation commensurate with experience

OUR CULTURE

We work hard, celebrate our wins, and genuinely enjoy what we do. This isn't a team that grinds in silence — we believe that doing great work and having fun aren't mutually exclusive, and we've built a culture that reflects that.

One more thing: we love animals. Dogs are a regular presence in our world, and a genuine affection for four-legged company goes a long way around here. If that's not your thing, we might not be the right fit — and that's okay. But if it is, you'll feel right at home.

HOW TO APPLY

Send your resume, a brief note on why this role excites you, and links to 2–3 marketing campaigns or projects you're proud of to:

Subject line: Director of Marketing – [Your Name]

Bonus points: Instead of (or in addition to) a cover letter, record a 60-second video telling us one marketing tool or trend you think is underutilized in luxury real estate right now.

The Ricky Allen – Tara Earley Group | Sotheby's International Realty | Santa Fe, NM

Organization: Master Builders of Iowa

Job Title: Project Information Specialist

Location: West Des Moines, IA

Department: Project Information

Type: Full-Time | Hybrid eligible

Job Summary:

Master Builders of Iowa is expanding how Iowa’s construction industry discovers and tracks projects.  Alongside our established project newsletter — a free benefit available to all 500+ member firms — we are launching MBI Source1, a new digital platform offering advanced project discovery and bid management tools for members who want deeper capabilities.

The Project Information Specialist plays a critical role in both.  You will be the backbone of MBI’s project information operation: curating and validating construction project data, supporting members by phone, email, and chat, and building relationships with architects, engineers, and owners across Iowa to keep our project information current and complete.

This role works alongside AI-powered tools to research, gather, and verify project data — not replacing judgment, but extending it.  You will be expected to interrogate AI-generated results critically, catch errors, and apply your own research skills and construction knowledge to ensure members get information they can trust.

What You’ll Spend Your Time On:

This role is a genuine blend of data, service, and relationship work:

Data Research, Validation & Entry — ~30%

•        Source and research construction project information from public agencies, permit offices, architects, and design firms across Iowa.

•        Work collaboratively with AI-powered research tools to gather and organize project data — then apply critical judgment to verify accuracy, identify gaps, and correct errors before information reaches members.

•        Interrogate AI-generated results with a skeptical eye: cross-reference sources, flag inconsistencies, fix data quality issues, and escalate recurring issues.

•        Enter and maintain project records in MBI’s systems with a high standard of accuracy and completeness.

Member & Customer Support — ~30%

•        Serve as a frontline resource for MBI members by phone, email, and chat, answering questions about project listings, platform features, and subscription services.

•        Conduct independent research to resolve member inquiries — digging into project records, public sources, and internal data to provide accurate, useful answers.

•        Support members in getting the most from MBI Source1, including onboarding assistance and troubleshooting.

•        Respond professionally and promptly, representing MBI’s commitment to service in every interaction.

Outreach & Relationship Building — ~20%

•        Proactively develop and maintain relationships with architects, engineers, owners, and design firms to improve the completeness and timeliness of project information.

•        Build a network of contacts across Iowa’s construction ecosystem who see MBI as a reliable, trusted partner.

Administration — ~10%

•        Prepare regular reports and data summaries for the Plan Room Manager and internal stakeholders.

•        Maintain confidentiality and security of project information and member data.

•        Support the Plan Room Manager with administrative tasks related to the project information function.

Key Responsibilities:

•        Exceptional attention to detail — you catch what others miss, especially when reviewing AI-generated or automated data.

•        Strong written and verbal communication; you are comfortable reaching out to contacts you don’t know and supporting members through complex questions.

•        Proficiency with Microsoft Office and the ability to learn new digital platforms quickly.

•        Comfort working alongside AI tools: you know how to prompt effectively, question outputs critically, and not take results at face value.

•        Ability to manage multiple priorities and deadlines with a calm, organized approach

•        Customer service orientation and a positive, professional attitude.

•        Ability to work independently and contribute effectively as part of a small team.

Qualifications:

•        Experience in the Iowa construction industry or commercial building sector — familiarity with project delivery, the design-bid-build process, or contractor operations is a meaningful advantage.

•        Experience with construction project estimating, plan reading, or bid preparation.

•        Prior work with construction project management platforms, plan rooms, or document management systems.

•        Experience in data entry, administrative support, or project coordination roles.

•        Familiarity with public procurement processes and agency bid sources in Iowa.

•        Comfortable working in a small but dynamic team environment!

Why Join Us?

At Master Builders of Iowa, our core values are engrained in everything we do. We are an engaged, team of professionals, in service to others. We value creativity, collaboration, and innovation as a way of serving our members who are all building Iowa’s landscapes.

Master Builders of Iowa is the recognized leader of the construction industry in the state of Iowa. Founded in 1912, MBI is one of 89 chapters of the Associated General Contractors of America, the most influential and widely respected construction association in the country. MBI’s members perform the majority of the state’s commercial, industrial, and public works building projects. The association provides its members with a comprehensive array of educational, safety, environmental, labor, legal, professional development, and legislative services.

We offer competitive compensation, generous benefit packages and a supportive work environment that allows you to thrive!

If you thrive in a fast-paced environment and enjoy task oriented work in assisting the construction industry, we encourage you to apply and join our team!

POSITION: SENIOR MANAGER ALLOCATION

BRICK EXECUTIVE SEARCH is Partnered with a fast-growing, digitally driven fashion retailer with a boutique-style store model. Each location has unique customer needs, product preferences, and capacity constraints. As we scale nationally, we are elevating our allocation function to ensure the right product reaches the right stores at the right time while balancing nuance, speed, and operational excellence.

Location

This is a full-time, in-office role based in Chicago.

The Role

We are seeking a Senior Manager, Store Allocation to lead company-wide allocation strategy and manage our Store Allocation team of three planners. This leader will design the future-state allocation model while navigating fast fashion realities such as high SKU count, heavy newness flow, and varied store footprints from 4,000 to 30,000 selling square feet with minimal backroom space.

A major responsibility is to own the rollout and integration of a new AI-enabled allocation tool. You will shape allocation workflows that combine AI-driven recommendations with strong business judgment, refine manual processes, and improve how inventory moves across our fleet of uniquely different stores.

This is a highly analytical, cross-functional, and leadership-driven role for someone who thrives in fast-paced environments and enjoys building effective processes.

What You Will Do

1. Lead Company-Wide Allocation Strategy

- Own end-to-end allocation philosophy and build a model that respects store nuance while supporting fleet growth.

- Define how inventory flows pre-season, in-season, and post-season, balancing speed, accuracy, and capacity constraints.

- Identify which store differences matter most for allocation and where processes can be streamlined for scale.

- Shape allocation logic that supports heavy newness, minimal replenishment, and fast product lifecycles.

2. Build Systems, Processes and AI-Enabled Workflows

- Lead implementation and adoption of the new AI allocation tool and guide the team on how to use it effectively.

- Redesign manual workflows including Excel tools, decision frameworks, and weekly replenishment routines.

- Develop guidelines for store-to-store transfers and teach the team how to identify and recommend them.

- Create processes that support just-in-time allocation for stores with limited storage space.

3. Drive Weekly Execution and Inventory Optimization

- Oversee weekly allocations and replenishment across all categories and ensure stores receive product on time and in the right quantities.

- Recommend inventory levels and category mix for new store openings based on capacity, productivity benchmarks, and assortment goals.

- Monitor store performance, identify risks and opportunities, and adjust allocations as needed.

- Monitor allocation and system performance, identify potential issues, and elevate them with clear explanation and supporting examples to Merch Ops and IT.

4. Lead, Coach and Develop the Allocation Team

- Manage and develop a junior team of three category allocators.

- Set KPIs, establish processes, and provide clear expectations and weekly structure.

- Build analytical capability and strengthen decision making across the team.

- Create a positive, calm, and professional team culture that balances urgency with thoughtful execution.

Who You Are

- Experienced allocation leader with fast fashion or high-SKU specialty retail experience

- Analytical and structured, with strong Excel skills and comfort with data-driven decisions

- Practical and adaptable, able to use both simple and advanced tools to make clear, thoughtful decisions

- Skilled at balancing boutique nuance with scalable frameworks

- Comfortable working with stores of dramatically different sizes and needs

- Strong communicator with high emotional intelligence and the ability to collaborate effectively across teams

- Brings a positive, solutions-oriented approach that builds trust and maintains momentum across a fast-paced organization

- A builder who thrives in dynamic environments and enjoys improving processes

Qualifications

- 5 to 7+ years in allocation, store planning, or merchandise planning (fast fashion or high SKU preferred)

- 2+ years managing a team and developing junior talent

- Experience implementing or working with new systems or tools is helpful, with willingness to learn AI-enabled tools a plus

- Strong cross-functional partnership skills with Planning, Buying, Ops, Warehouse, and Merch Ops

- Ability to manage both long-term strategy and weekly execution

Position: Customer Support Associate (On-site LA)

Compensation: Base Pay: $23.00–$26.00/hour + Uncapped bonus earning potential

Target Total Compensation (TTC): Top performers consistently exceed $36.40 per hour (reflecting a 40%+ increase over base pay).

Location: North Hollywood, CA

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand in North Hollywood, LA. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $23–$26/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

Position: Customer Support Associate

Location: Remote (New Hampshire)

Compensation: Base Pay: $21.00 - $22.50 / hour

Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses

What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

PRINCIPAL MISSION:

The Social Media & Projects Coordinator is a mid-level communications professional responsible for executing the organization’s social media presence across multiple platforms, with a strong focus on content creation, bilingual copy writing and communication, community management, and performance tracking with some knowledge of paid social advertising within a healthcare/FQHC environment while coordinating cross-functional marketing and community impact projects.

This role combines content creation, bilingual communications, healthcare-compliant messaging, and structured project coordination to ensure campaigns, events, and digital initiatives are delivered on time, on brand, and aligned with strategic priorities.

The ideal candidate is detail-oriented, organized, culturally responsive, and digitally fluent — capable of managing multiple moving parts while maintaining consistency, compliance, and community trust.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

l. Promote a safe, cooperative and professional health care environment to ensure optimal patient care.

Content Creation, Coordination & Publishing

1. Write clear, community responsive, and engaging social media copy in English and Spanish. Execution of approved social media content calendars across platforms including Instagram, Facebook, X, LinkedIn, TikTok, and YouTube.
2. Create and adapt social content including captions, graphics, short-form video, stories, and carousels and ensure content aligns with organizational voice, accessibility standards, and platform best practices. Maintain organized content libraries, asset tracking, and version control.

Marketing Project Coordination

1. Coordinate timelines, deliverables, and internal approvals for social campaigns, events, advocacy initiatives, and service-line promotions. Track project milestones and ensure materials are delivered on schedule even when impromptu asks are added to the editorial queue. Maintain project documentation, calendars, and workflow systems. Assist in organizing assets for digital signage, web updates, and promotional materials.
2. Serve as liaison between communications, clinical teams, community partners, and vendors as assigned.
3. Support execution of observances, health awareness months, ribbon cuttings, internal/community events, and digital campaigns.

Healthcare & FQHC-Aligned Communication Skills

1. Support social media content that promotes healthcare services, programs, events, and community initiatives in a patient-centered and compliant manner.
2. Follow established workflows to ensure adherence to healthcare regulations (e.g., HIPAA awareness, patient privacy, consent, and non-disclosure).
3. Apply sensitivity when responding to patient-related inquiries and escalate appropriately.
4. Support messaging aligned with FQHC values, health equity, community trust, and access to care.

Community Engagement & Monitoring

1. Monitor and respond to comments, messages, and mentions in English and Spanish using approved brand language.
2. Engage with community partners, stakeholders, and followers to build trust and connection.
3. Identify trends, recurring questions, or sentiment shifts and flag them to leadership.
4. Support reputation management and issue escalation protocols.

Campaign & Creative Support

1. Assist with the rollout of campaigns tied to service lines, public health observances, advocacy efforts, and community events.
2. Repurpose long-form content (web pages, newsletters, flyers, press releases) into social-ready formats.
3. Contribute creative ideas for series, storytelling, and engagement tactics tailored to diverse audiences. Support collaboration with internal teams, designers, videographers, and external partners. Monitor to remain current and relevant.

Competencies and Attributes

1. Strong leadership and team collaboration skills
2. Excellent communication abilities with technical and non-technical audiences
3. Strategic thinking combined with attention to detail
4. Problem-solving mindset with creative and analytical approach
5. Ability to manage multiple priorities in a fast-paced environment
6. Cultural competency and commitment to serving diverse populations
7. Adaptability and willingness to learn new systems and domains
8. Results-oriented with strong organizational skills

Analytics, Reporting & Optimization

1. Track and analyze performance metrics such as reach, engagement, growth, clicks, and video performance. Compile regular performance summaries and insights for internal review. Use data to inform content refinement and platform optimization. Assist in tracking campaign effectiveness and community impact.

AI Tools & Digital Innovation

1. Knowledge of AI-powered tools to support content ideation, caption drafting, translation refinement, scheduling, analytics summaries, and trend research. Stay informed on emerging AI tools and digital trends
2. Apply AI responsibly and ethically, ensuring all outputs align with brand standards, compliance requirements, and human review processes.
3. Support increased efficiency and scalability through smart tool usage.

Governance, Brand & Compliance

1. Adhere to brand guidelines, accessibility standards, and organizational policies.
2. Follow content approval and documentation workflows.
3. Escalate potential compliance, reputational, or crisis-related issues promptly.
4. Support internal social media guidelines and best practices

Role Clarity

1. Execution-focused. In real time. Compliance-aware. Data-informed and digitally savvy

This role IS NOT:

1. Sole owner of social media strategy. Responsible for final crisis communications decisions. Owner of paid media budgets.

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in marketing, Communications, Digital Media, or related field (or equivalent experience) (required).
• Ability to write and publish content fluently in English and Spanish.
• Attention to detail and compliance awareness
• Strong understanding of major social media platforms and content best practices.
• Experience working within brand guidelines and approval workflows.
• Cultural competency and commitment to serving diverse populations
• Proficiency of graphic design or video editing skills (Canva, Adobe, CapCut).
• Experience using AI tools to support marketing or communications workflows.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Minimum 3-5 years of experience with demonstrated social media and community management and project coordination expertise.
• Results oriented with strong organizational and time-management skills
• Strong analytical and data management capabilities

WORKING CONDITIONS:

• Regular office work with computer use. Ability to attend meetings across multiple locations

SUPERVISION:

This position reports directly to the AVP of Community Impact, Communications and Marketing and indirectly to the Digital Communications Specialist.

Location: Dearborn, MI (Remote)

Employment Type: Full-Time Contract

Pay: $83-87 per hour

Description: We are seeking a Product Manager to lead the vision, strategy, and execution of a next-generation Data Attribution & Intent Platform that powers multiple virtual agents across chat, SMS, and voice channels. This platform will orchestrate customer intent detection, manage guardrails to prevent hallucinations, ensure compliant responses, and generate actionable performance insights through leading and lagging indicators. You will own the product lifecycle—from discovery to delivery—ensuring our AI-driven experiences are reliable, measurable, and continuously improving. This role sits at the intersection of AI safety, customer experience, analytics, and automation. You will shape how intelligent systems responsibly interact with customers at scale—ensuring trust, measurable outcomes, and continuous optimization.

Responsibilities:

• Define and execute the roadmap for an enterprise-grade Intent & Attribution Platform supporting multi-channel (chat, SMS, voice) virtual agents
• Establish a scalable architecture that integrates with conversational AI systems, CRM platforms, knowledge bases, analytics tools, and contact center systems.
• Lead the development of intent classification frameworks across customer touchpoints
• Define response validation pipelines that include: Knowledge grounding and citation requirements. Policy enforcement checks. Confidence scoring and escalation thresholds
• Design and implement attribution models that measure- Leading indicators: intent recognition accuracy, containment prediction, response confidence, latency, user sentiment; Lagging indicators: deflection rate, call reduction, resolution rate, CSAT, repeat contact rate
• Define automated and human-in-the-loop quality scoring models
• Collaborate with Engineering, Data Science, UX, Compliance, Contact Center Operations, and Customer Success

Requirements:

• Bachelor's Degree
• 10+ years of Product Management experience (AI/ML, conversational AI, or analytics platforms preferred)
• Agile Software Development
• Artificial Intelligence & Expert Systems
• Business Strategy

Preferred:

• Strong understanding of: Intent modeling & NLP systems LLM guardrails and hallucination mitigation techniques Attribution modeling & performance analytics
• Conversational platforms (chat, SMS, voice IVR)
• Experience with enterprise SaaS platforms and API-driven architectures
• Proven ability to define metrics frameworks and performance dashboards
• Strong analytical mindset and ability to work with data scientists and engineers

Senior Platform Architect

Reports To: Director of Engineering

Department: Engineering

Location: Hybrid - Atlanta, GA

What makes MTech different:

Purpose-Driven Work – Build technology that solves real problems for the world

Casual & Collaborative – No corporate bureaucracy, direct access to senior leadership

Innovation-Focused – Healthy innovation pipeline expanding into new segments and technologies

Transparent & Data-Driven – Clear metrics, objectives, and visibility into company performance

Modern Development – Robust development tools, training programs, and technical excellence

Flexibility & Balance – Flexible work environment that values results over presenteeism

Job Summary

The Senior Platform Architect will lead the technical architecture, design, and modernization of large-scale, multi-tenant enterprise SaaS platforms built on Azure and the .NET stack. This role requires mastery of distributed systems, cloud-native design, and advanced engineering practices to deliver highly available, performant, and secure solutions for global consumer-facing SaaS and Agentic AI products.

Responsibilities and Duties

Architectural Design & Transformation

• Lead migration from monolithic systems to modular monolith and microservices architectures using domain-driven design, bounded contexts, and decomposition strategies.
• Design multi-tenant SaaS platforms with advanced tenant isolation, resource partitioning, and elastic scaling using Azure services.
• Define and enforce architectural standards for .NET (C#), TypeScript, Angular, SQL Server, and Azure, including dependency injection, SOLID principles, asynchronous programming, and reactive patterns.
• Design and implement distributed systems: service orchestration, API gateway management, IoT, edge computing, distributed transactions, eventual consistency, CQRS, and event sourcing.
• Architect for cloud-native resiliency: circuit breakers, bulkheads, retries, failover, geo-redundancy, and disaster recovery using Azure App Services, Azure Functions, Service Bus, Cosmos DB, and Azure SQL.
• Develop and maintain architecture documentation, reference models, and decision records using industry frameworks (TOGAF, Zachman, C4 Model).

Performance Engineering & Observability

• Establish and monitor platform SLOs (latency, throughput, error rates, availability) mapped to customer SLAs.
• Architect and implement advanced caching strategies, indexing, and query optimization for SQL Server and NoSQL stores in coordination with Senior Data Architect, Data Engineers, and Database Admins.
• Design and implement telemetry pipelines: distributed tracing (OpenTelemetry), structured logging, metrics collection, and real-time dashboards for system health and diagnostics.
• Conduct performance profiling, load testing, and capacity planning for backend services and frontend applications.

Automation, Quality, and DevOps

• Architect and implement CI/CD pipelines with automated build, test, security scanning, and deployment workflows.
• Integrate static code analysis, code coverage, and quality gates into the development lifecycle.
• Design and enforce automated testing strategies: unit, integration, contract, and end-to-end tests for backend and frontend components.
• Develop infrastructure as code (IaC) solutions for repeatable, scalable cloud provisioning.
• Create incident response playbooks for rollback, failover, and recovery, drive down MTTR and automate remediation where possible.

Security, Compliance, and Governance

• Architect for multi-tenant security: authentication/authorization (OAuth2, OpenID Connect), encryption at rest and in transit, secrets management, and compliance with SOC 1, SOC 2, GDPR, and other regulatory standards.
• Implement secure software development lifecycle (SSDLC) practices, threat modeling, and vulnerability management, including ZDR, DLP, No Model Training policies with AI Models.
• Ensure architectural governance and alignment with enterprise frameworks (TOGAF, Zachman), maintain architecture decision records, and participate in architecture review boards.

Technical Leadership & Collaboration

• Mentor engineering teams in advanced architectural concepts, distributed systems, cloud-native development, and best practices.
• Collaborate with Data Architect, DevOps, IT Services, Engineering and Product Management teams to ensure platform extensibility, integration, and support for complex business requirements.
• Evaluate and integrate AI/ML services, advanced analytics, and developer productivity tools to enhance platform capabilities.
• Champion a culture of technical excellence, continuous improvement, and innovation.

Required Experience & Skills

• Minimum 10+ years in software/platform engineering, with at least 8 years in platform architecture for enterprise SaaS on Azure and .NET tech stack.
• Proven experience architecting and delivering large-scale, multi-tenant SaaS platforms for global consumer-facing products.
• Deep expertise in .NET (C#), Azure cloud services (App Services, Functions, Service Bus, Cosmos DB, SQL Server), Azure Open AI, Microsoft Agent Framework, TypeScript, Angular, CI/CD, automated testing, and observability.
• Mastery of distributed systems, cloud-native patterns, event-driven architectures, and microservices.
• Demonstrated success in technical debt reduction, performance engineering, and architectural modernization.
• Experience with architectural frameworks (TOGAF, Zachman, C4 Model), architectural governance, and compliance.
• Strong understanding of platform security, regulatory compliance, and multi-tenant SaaS challenges.

Success Metrics (First 12 Months)

• Reduction in platform-related incidents/support tickets.
• Improvement in deployment speed and release velocity.
• Reduction in MTTR for platform incidents.
• Achievement of modularization milestones (monolith decomposition, service rollout, platform observability in production).
• Increase in automated test coverage, code quality, and system performance metrics.

Preferred Skills & Certifications

• TOGAF, Zachman, or similar architecture certification.
• Advanced knowledge of event sourcing, CQRS, service mesh, and cloud-native security.
• Familiarity with semantic technologies, knowledge graphs, and AI/ML integration.
• Hands-on experience with infrastructure as code, automated testing tools, and modern DevOps practices.
• Strong background in platform security, compliance, and multi-tenant SaaS challenges.

EEO Statement

Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We

The Marketing Insights team serves as stewards and strategic partners for brand and product marketing insights. They leverage deep consumer and brand understanding to support long-term growth goals and ensure that marketing and product strategies resonate with key audiences.

A senior Marketing Insights Researcher (contract) is needed to support product marketing insights and go-to-market strategy. This role sits at the intersection of product development, AI strategy, and brand growth, supporting high-priority initiatives across digital products and services.

The ideal candidate will operate as a strategic partner to Product, Brand, and cross-functional teams, bringing clarity to complex problems and translating consumer and product insights into actionable strategy. This person should be equally passionate about the work that comes before and after research as the research itself—scoping the right questions, integrating product usage data with user research and other inputs, and ensuring insights reach the right stakeholders at the right time.

Resilience, flexibility, and comfort with ambiguity are essential. While the majority of the work will focus on product-related insights, this researcher should also be comfortable with brand thinking and understand how product interactions shape broader brand perceptions. The role requires balancing strategic vision with hands-on execution.

The successful candidate will deliver insights that inform both near-term launches and long-term brand health while regularly partnering with stakeholders, leadership, and cross-functional teams.

• Serve as the primary insights partner for high-visibility product launches, ensuring research findings directly inform go-to-market and brand strategy

• Translate key business questions into holistic learning plans; manage competing priorities and evaluate research requests to ensure the right questions are being addressed

• Design and execute high-impact quantitative and qualitative research including foundational audience understanding, campaign development for product launches, creative and message testing, and go-to-market evaluation

• Analyze, integrate, and synthesize product usage data, user research findings, and other inputs to build coherent, data-backed strategic recommendations

• Partner with User Research, Data Science, and Marketing Analytics teams across planning, execution, and measurement to maximize the impact of marketing and product investments through comprehensive learning frameworks

• Influence decision-making, go-to-market planning, and goal-setting through clear communication with stakeholders at all levels, including leadership

• Proactively identify and scope new research opportunities and potential risks, helping teams navigate ambiguity and solve undefined problems

• Leverage and champion AI-powered research methodologies to accelerate insight generation, research delivery, and innovation in marketing measurement
  
  KEY SUCCESS FACTORS

• 8+ years of experience in market research, consumer insights, or strategic consulting

• Experience designing and executing both quantitative and qualitative research programs

• Proven ability to translate complex research into clear strategic recommendations that drive business outcomes

• Experience working closely with marketing or product teams, with a track record of influencing strategy and decision-making

• Experience synthesizing information from multiple sources to build holistic and compelling strategies

• Experience solving both undefined and well-defined business problems using appropriate research methodologies

• Strong analytical skills with experience in data analysis tools (e.g., SPSS, R, Python, SQL)

• Experience with survey design and programming tools (e.g., Qualtrics, SurveyMonkey)

• Excellent communication and presentation skills with demonstrated ability to influence senior stakeholders

• Experience in brand building, brand strategy development, and product marketing

• Experience with AI products, features, or technology marketing

• Experience in consumer technology, digital media, or entertainment-related industries

• Experience collaborating with User Research, Data Science, and cross-functional product teams

• Familiarity with brand health measurement, tracking studies, and preference research

• High fluency in AI-powered research tools and agentic workflows

• Master’s or PhD in a relevant field (marketing, psychology, communications, social sciences, statistics)
  

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You'll Make a Difference

Valvoline has a rewarding opportunity as a Director, Quality Engineering. In this role, you’ll be a strategic and hands-on leader who will drive the transformation of quality across our technology organization. This leader will be responsible for building and scaling a modern Quality Engineering function that goes beyond traditional QA, with ownership spanning QA environments, test automation, AI-enabled quality practices, quality governance, best practices, and the establishment of a Quality Engineering Center of Excellence (COE).

The ideal candidate will bring a strong blend of leadership, technical depth, operating model design, and change management, with the ability to embed quality throughout the software development lifecycle. This role will partner closely with Engineering, Product, Architecture, Infrastructure, Security, and Delivery teams to create a scalable, efficient, and forward-looking quality strategy that supports speed, reliability, and business growth.

Key Responsibilities

Quality Engineering Strategy & Leadership

• Define and lead the enterprise Quality Engineering vision, strategy, and roadmap aligned to Valvoline’s broader technology and business priorities.
• Shift the organization from traditional testing approaches to a modern quality engineering model focused on prevention, automation, continuous validation, and measurable quality outcomes.
• Establish quality as a shared responsibility across product, engineering, and delivery teams while maintaining strong governance and standards.
• Lead, mentor, and grow a high-performing team of quality engineers, automation engineers, and QA leaders.

QA Center of Excellence (COE)

• Build and operationalize a Quality Engineering Center of Excellence (COE) to define frameworks, standards, tooling, reusable assets, and governance processes.
• Create enterprise-wide best practices for test design, automation, environment strategy, defect management, release readiness, and quality metrics.
• Standardize quality processes across portfolios while allowing for flexibility based on product and platform needs.
• Develop playbooks, templates, training, and maturity models to improve quality capability across teams.

Automation & Tooling

• Define and execute an enterprise test automation strategy across UI, API, integration, data, regression, performance, and end-to-end testing.
• Drive adoption of scalable automation frameworks and ensure integration with CI/CD pipelines and DevOps practices.
• Evaluate, select, and optimize quality tools and platforms to improve speed, coverage, traceability, and reporting.
• Increase automation efficiency and effectiveness by implementing reusable components, common libraries, and engineering best practices.

AI-Enabled Quality Engineering

• Lead the adoption of AI and intelligent automation within quality engineering, including opportunities such as:

test case generation

intelligent defect triage

predictive risk analysis

self-healing automation

release quality insights

test optimization and prioritization

• Assess emerging AI capabilities and define practical use cases that improve quality outcomes, team productivity, and speed to market.
• Partner with engineering and architecture leaders to ensure AI solutions are implemented responsibly, securely, and at scale.

QA Environments & Test Data Management

• Own the strategy for QA environments, including environment planning, availability, stability, governance, and optimization.
• Partner with infrastructure and platform teams to improve environment readiness, reduce bottlenecks, and support parallel delivery.
• Establish strong processes for test data management, environment provisioning, and integration dependency coordination.
• Drive improvements in environment monitoring and readiness reporting to reduce delays and improve release confidence.

Governance, Metrics & Best Practices

• Define and implement quality KPIs, SLAs, dashboards, and scorecards to provide visibility into quality performance, automation maturity, defect trends, release risk, and environment health.
• Set standards for quality gates, entry/exit criteria, defect leakage reduction, root cause analysis, and continuous improvement.
• Build a culture of measurable quality and operational discipline through governance routines, audits, and executive reporting.
• Ensure best practices are embedded into agile delivery, DevSecOps, and release management processes.

Sourcing & Vendor Management

• Define the sourcing strategy for quality engineering capabilities, including the right balance of internal talent, strategic partners, and offshore/onshore vendor models.
• Lead vendor evaluation, selection, governance, and performance management related to quality engineering and testing services.
• Optimize spend, capability, and service quality across external partners while ensuring alignment to Valvoline standards and delivery expectations.
• Build workforce strategies that support both immediate delivery needs and long-term capability development.

Cross-Functional Partnership

• Partner with Product, Engineering, Infrastructure, Security, Architecture, and PMO leaders to embed quality into planning, design, development, and release processes.
• Influence senior stakeholders on quality investments, transformation priorities, and operating model improvements.
• Support mission-critical initiatives by ensuring strong quality planning, risk management, and execution.

What You’ll Need to Succeed

Qualifications

• 10+ years in software quality engineering
• 5+ years leading enterprise QA teams
• Experience in high-volume retail, omnichannel, or consumer-facing environments strongly preferred
• Deep experience with:

Automation frameworks (Selenium, Cypress, Playwright, etc.)

API testing tools

CI/CD tools

Performance testing tools (JMeter, LoadRunner, etc.)

• Experience leading QA in Agile/SAFe or hybrid environments
• Experience using agentic tools for test development and integrating work with agentic code development (ie: Github Copilot, Claude code)
• Proven track record reducing defect escape rates

Leadership Competencies

• Enterprise systems thinker
• Data-driven decision maker
• Builder of scalable processes
• Collaborative but boundary-setting partner
• Comfortable operating in fast-paced retail cycles
• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Position: Senior Semantic Engineer / Ontology Engineer

Location: East Hanover, NJ (Hybrid - 3x/week onsite)

Duration: 6 Months (extendable)

DESCRIPTION:

We are hiring a Senior Semantic Engineer / Ontology Engineer to lead the design of healthcare-grade ontologies and semantic layers that power trusted analytics, interoperable data products, and AI-ready knowledge systems. You will apply metrics-first semantic modeling and ontology engineering practices aligned to the principles such as clear semantics, reusable meaning, governance-by-design, and measurable business outcomes. You’ll work across RDF and property graph paradigms and Snowflake semantic layer.

Key Responsibilities:

• Design and evolve healthcare ontologies and semantic models to standardize meaning across domains (clinical, patient, provider, claims, access, quality, outcomes).

• Design data products that are AI-ready and leverage ontologies and semantic models

Build metrics-first semantic layers:

• Define canonical metric definitions, dimensions, hierarchies, and calculation rules.

• Ensure metrics are explainable, auditable, and consistently implemented across products and teams.

• Model knowledge in both RDF (RDFS/OWL) for formal semantics and interoperability.

• Property graphs for traversal-heavy use cases and relationship analytics.

Develop and maintain semantic artifacts:

• Concept schemes, entity models, vocabularies, mappings, and documentation.

• Alignment patterns between ontologies, data products, and downstream analytics/AI use cases.

Implement semantic integration patterns:

• Entity identity resolution, entity linking, terminology harmonization, and enrichment workflows.

Partner with platform teams to operationalize semantics in Snowflake:

• Enable semantic access patterns that support analytics and AI applications.

• Contribute to solutions that leverage Snowflake Cortex for semantic enrichment and assisted discovery (within established governance constraints).

Collaborate with governance and architecture stakeholders to embed:

• Versioning, stewardship workflows, quality checks, and change management for semantic assets.

• Guide best practices and mentor engineers/analysts on ontology engineering, graph modeling, and metrics-first design.

Required Qualifications

• 8+ years in semantic engineering, ontology engineering, knowledge graph development, or closely related roles.

• Demonstrated experience in healthcare data domains (payer/provider, clinical, claims, RWE, quality, outcomes, etc.).

• Strong hands-on ontology engineering experience: RDF, RDFS, OWL, SPARQL and/or graph query experience

• Ontology modularization, alignment, and lifecycle management

• Experience with property graph modeling (e.g., Neo4j-style patterns) and translating between RDF and property graph representations when needed.

• Proven delivery of a metrics-first approach:

• Canonical KPIs/metrics definitions, dimensional modeling alignment, semantic consistency across BI and data products.

• Experience working with modern cloud data platforms, especially Snowflake, and exposure to Snowflake Cortex for AI-enabled workflows.

• Strong stakeholder communication skills: able to translate clinical/business intent into precise semantic definitions and usable artifacts.

Preferred Qualifications

• Familiarity with healthcare interoperability and terminology standards (e.g., HL7/FHIR, SNOMED CT, LOINC, ICD-10) and how to map/align them to enterprise semantics.

• Experience with semantic tooling and practices, validation rules, ontology testing, and CI/CD for semantic assets.

• Experience deploying semantic context layers

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

With more than 550 million users around the world and 300 billion ideas saved, Pinterest Machine Learning interns help build personalized experiences to help Pinners create a life they love. With just over 3,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you'll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won't find anywhere else.

As a machine learning intern at Pinterest, you'll work on tackling new challenges in machine learning and artificial intelligence. You'll conduct research that can be applied across Pinterest engineering teams and engage in external collaborations and mentoring, while also performing research in any of the following areas: image recognition, user modeling, recommender systems,search, ads, ranking, natural language processing, neural networks, personalization, graph representation learning, and big data analytics.

Note to applicants:

By applying to this role, you will be considered for multiple intern roles open across our various ML teams. Please only apply once within the USA or Canada as multiple applications may delay our recruitment process.

Internships are 12 weeks paid, with fixed start dates in May or June to accommodate varying school calendars. Depending on the team, our summer internships will be located either remote or hybrid in San Francisco, Palo Alto, New York or Seattle offices.

We offer 2 internship start dates:

• 
  
• May 18, 2026 - August 7, 2026
  
• June 15, 2026 - September 4, 2026
  

What you'll do:

• 
  
• Lead your own project start to finish to contribute in cutting-edge research in machine learning and artificial intelligence that can be applied to Pinterest problems
  
• Collect, analyze, and synthesize findings from data and build intelligent data-driven models
  
• Write clean, efficient, and sustainable code
  
• Use machine learning, natural language processing, and graph analysis to solve modeling and ranking problems across discovery, ads and search
  
• Scope and independently solve moderately complex problems
  
• Demonstrate accountability for the quality and completion of your tasks and projects, collaborating with your team and seeking guidance as needed.
  

What we're looking for:

• 
  
• Working towards a PhD in Computer Science, ML, NLP, Statistics, Information Sciences or related field
  
• Proficiency in at least one systems language (Java, C++, Python) or one ML framework (Tensorflow, Pytorch, MLFlow)
  
• Experience with big data technologies (e.g., Hadoop/Spark) and scalable realtime systems that process stream data
  
• Experience in research and in solving analytical problems
  
• Strong communicator and team player with the ability to find solutions for open-ended problems.
  
• Preferred Qualifications:
  
  • 
    
  • Publications in machine learning, AI, data science, data analytics, statistics, or related technical fields
    
  • Interest in research and in applying ML to impactful real-world problems on the Pinterest product
    
  
  
  

Why Intern at Pinterest?

• 
  
• Meaningful Work: Contribute to projects that impact millions of users worldwide.
  
• Mentorship: Learn from and be guided by experienced engineers and researchers in the field.
  
• Growth and Development: Participate in professional development workshops and networking events to build your skills and connections.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection
  
• This role may require you to be located near an office for in-person collaboration, and therefore may need to be located a commutable distance from one of our Pinterest offices.
  
  

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

The salary for this position is $12,100 monthly.

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Our Commitment to Inclusion: