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Senior Design Specialist – Flexible Packaging

Who We Are

At Ernest, we believe business is personal. Since 1946, we've built our company on human connection, listening first, solving real problems, and growing together. Our people first culture empowers E‐Teamers to challenge convention, deepen expertise, and create meaningful impact for our customers, partners, and communities. When one person moves ahead, we all move forward.

The Opportunity

The Senior Design Specialist (SDS) is our subject matter expert and value‐creator for a specific product line and in this case, flexible packaging materials including flexible and primary packaging, stretch, shrink, and tape. This role exists to elevate product knowledge across the organization and translate deep technical expertise into innovative, value‐added solutions for customers.

As a trusted internal and external resource, the Senior Design Specialist partners closely with sales teams nationwide, works directly with customers, collaborates with supplier partners, and travels to Ernest locations to bring product knowledge to life. Through observation, curiosity, and collaboration, the SDS enlightens both customers and sales partners by helping uncover known and unknown needs while strengthening long‐term relationships.

This role is critical to Ernest's commitment to customer loyalty, retention, and growth, and plays a key part in driving GTM performance and market leadership within the flexible packaging space.

Key Expectations & Goals

• Carry out and champion Ernest's mission statement in all interactions.
• Uphold and model Ernest's core values internally and externally.
• Advocate for and integrate innovative, value‐added packaging solutions for customers.
• Educate and inspire the sales force on the importance of Ernest's mission and customer‐first mindset.
• Assume personal accountability for the success of Ernest's customer responsiveness program.
• Manage, support, and nurture the development, growth, and success of the assigned product group.
• Strive to exceed company goals related to GTM production, GTM percentage, and sales performance of the product group.
• Support, develop, and strengthen close working relationships with valued supplier partners.

Customer Relations & Commitments

• Build and strengthen trusted relationships and goodwill between Ernest and its customers.
• Develop strong working relationships with key decision‐makers at customer locations.
• Maintain customer loyalty and engagement across assigned accounts, including those supported by the broader sales force.
• Evaluate market conditions and customer operations to identify opportunities for value‐added solutions across product groups.
• Research and identify opportunities to increase market share by product line.
• Share insights, findings, and recommendations with leadership.

Management Duties & Responsibilities

• Provide strategic direction for the growth, positioning, and marketing of the flexible packaging product line.
• Partner with the Merchandise Manager to oversee sourcing and supplier alignment for the product line.
• Represent Ernest professionally and authentically to prospective and existing customers.
• Prepare and present annual GTM growth forecasts for the product line; projections are reviewed and incorporated into company planning.
• Guide, motivate, and support the sales force in uncovering customer needs, both stated and unstated as they relate to the particular product line.
• Keep Ernest at the forefront of industry trends and emerging technologies within the flexible packaging market.
• Support the development and conversion of large quotations into successful orders.
• Design and implement sales promotions, campaigns, and contests tied to specific product lines; drive participation and follow up with the Vice President of E-Mation.
• Provide timely, actionable feedback to leadership and cross‐functional partners, including submission of customer contact reports and participation in meetings.
• Continuously evaluate and improve marketing approaches related to product offerings.
• Immerse in new technologies and innovations across the broader market, not just current suppliers and translate that knowledge into practical, value‐added customer solutions.
• Conduct cost/benefit analyses for all recommended solutions to ensure customer and company value.

Product Focus: Flexible Packaging

This role specializes in:

• Flexible and primary packaging materials
• Stretch and shrink-packaging solutions
• Tapes and related packaging systems

Qualifications & Experience

• The ideal candidate will have 2-10 years of experience in flexible packaging, flexible/primary packaging materials, stretch, shrink, or tape.
• Recent graduates with a packaging degree are also encouraged to apply.
• Strong technical curiosity and the ability to translate product knowledge into real‐world customer solutions.
• Excellent communication and presentation skills; comfort working in client‐facing environments.
• Ability to collaborate effectively with sales teams, suppliers, and internal stakeholders across the country.
• Willingness to travel to customer sites and Ernest locations as needed.
• Passion for learning, teaching, and elevating others through shared expertise.

Why Ernest

At Ernest, expertise matters but people matter more. This role is ideal for someone who loves packaging, thrives on connection, and wants to make a measurable impact by helping customers and teammates succeed. You'll be trusted, challenged, supported, and empowered to grow while helping shape the future of packaging solutions at Ernest.

Wanna see what makes us Ernest? Hit play on our latest videos:

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Join our Team! May 2026 Grads Apply!

ABOUT US: At Medix, we're more than a staffing company-we're a purpose-driven team passionate about positively impacting lives. We have over 20 years of experience in healthcare, life sciences, and technology. We pride ourselves on living our \"core values\" building deep partnerships, driving inclusion, and fueling growth.

JOB SUMMARY: As an Entry-Level Recruiter, you'll play a vital role in connecting talented candidates with meaningful career opportunities across industries. Whether you're a recent graduate or looking to pivot into recruiting from another field, this is your chance to grow in a high-energy, people-first environment where your work makes a real difference.

What You'll Do

• Support full-cycle recruitment: from crafting job listings to managing Talent on assignment through Medix.
• Build meaningful relationships with candidates, offering personalized support and guidance throughout their job search journey
• Source and screen candidates via job boards, referrals, social media, and proactive outreach
• Assess candidates through phone screening, interviewing, skills testing, and reference checks
• Coordinate interviews, calendars, and candidate communication Identify and develop new client leads; support business development by setting up meetings
• Deliver a first-class candidate experience with timely communication, professionalism, and care
• Join networking groups and associations to grow your reach and build your presence in the market
• Participate and oversee on-boarding, compliance, and help ensure a positive candidate experience
• Build and maintain strong relationships with candidates throughout their assignments by providing regular check-ins, coaching, and support to ensure a positive experience; proactively address performance concerns and, when necessary, manage difficult conversations including assignment terminations.
• Mentor new recruiters and contribute to a collaborative team culture

WHO YOU ARE:

• A recent graduate or professional pivoting into recruiting
• Self-starter attitude with an appetite for learning
• Organized, personable, and eager to grow-especially in the fields of healthcare, life sciences, or IT
• A people-first mindset with a passion for helping others and delivering exceptional service
• Positive energy, initiative, and a drive to achieve results
• Strong written and verbal communication skills
• Interest in working in a results driven culture with visible KPIs

HOW YOU'LL BE EVALUATED:

• Impact: Placing top talent and driving client success
• Performance: Meeting or exceeding weekly & quarterly KPIs (activity, interviews, placements)
• Growth: Taking initiative, collaborating with teammates, and contributing to Medix's mission

WHAT'S IN IT FOR YOU:

Financial Opportunity We offer a competitive base salary, uncapped commission and quarterly performance bonuses. Account Executives and Recruiters also have the chance to win an annual sales contest that includes an all-expenses-paid trip to exiting international destinations such as Cabo, Jamaica, and Costa Rica.

The average teammate in the company makes: Year 1: $73,430 Year 2: $90,230 Year 3: $120,575 Year 4: $137,065 Year 5 and beyond: $189,600

Wellness Perks

• Hybrid Work Flexibility
• Gym membership reimbursement
• Phone allowance
• Mental health days
• Pet insurance

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) with employer match
• Student loan repayment program
• Stock opportunities
• Generous PTO and 9 Paid Holidays
• Employer sponsored Day of Service

Professional Development World-class training and mentorship from day one

WHY YOU'LL LOVE WORKING AT MEDIX:

• A culture that puts people first: We encourage open feedback, teammate recognition, and growth through our Impact Groups and programs like MyPrint Medix Staffing Solutions
• Real responsibility from day one: You'll gain hands-on recruiting experience across multiple sectors, with mentorship every step of the way Medix Staffing SolutionsLinkedIn
• Purposeful impact: Every placement you make contributes directly to helping organizations-and people-thrive Medix Staffing Solutions+1 Inclusive community: We're committed to equal opportunities and support teammates from all backgrounds through inclusive hiring, development, and community-driven initiatives. But don't just take our word for it - see what our teammates have to say!

Ready to Lock Arms with Us? We're building a team that reflects a variety of experiences and backgrounds. If you don't meet every single qualification, that's okay-we encourage you to apply anyway. You might be exactly who we're looking for.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT'S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

PLUS...

• Commitment to diversity, equity, inclusion, and belonging.
• Family friendly practices and support.
• Flexible work schedules, as appropriate.
• Hybrid and virtual work options, as appropriate.
• Highly robust and comprehensive onboarding and training program.
• Paid professional development.
• Free online trainings that count toward continuing education credits.
• Employee assistance programs.
• "Dress for Your Day" approach to dress code.
• Financial literacy education and workshops.
• Collaborative annual performance appraisals.
• "Dollars for a Difference" program for clients and staff in need.
• And more!

*Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS...

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

...MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program.
• We want our team members to feel valued. That's why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORTUNITY/WORK

The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager.

• Conduct developmental assessments on referred children within identified time frames.
• Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames.
• Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms.
• Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate.
• Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames.
• Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames.
• Coordinate with school districts regarding any transfers for children eligible for Special Education services.
• Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated.
• Meet weekly productivity standards for assessments and service coordination as indicated by the Manager.
• Serve as a resource for families to connect with other internal and external community services.
• Collaborate with schools and other community representatives and agencies.
• Attend seminars, trainings and workshops to develop knowledge base in parent-child issues.
• Attend supervision and Agency meetings.
• Communicate positively and professionally with clients and staff.
• Adhere to professional code of ethics and Agency policies and procedures.
• Travel throughout Oakland County to provide home visits and attend trainings and meetings.
• Flexible scheduling in order to meet the needs of the clients and professional development requirements.
• Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family's home.
• Participate in the organization and implementation of client play groups within the community, as needed.
• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Must possess a bachelor's degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences.
• Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred.
• Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred.
• Excellent organizational and time management skills.
• Ability and willingness to work as a team with Agency and community early childhood professionals.
• Spanish or Arabic speaking highly desirable.
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
• Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver's license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur's license must be obtained. (may obtain within sixty days of hire).