Arch Linux Arm Jobs in Usa

HumanEdge is seeking a skilled Server Engineer to support a healthcare client. This role is responsible for the overall management and support of the server environment, including virtual servers, ensuring stability, performance, and security across the platform.

Key responsibilities include building and maintaining servers to established standards, monitoring performance, capacity planning, vulnerability management, disaster recovery support, and driving continuous improvements within the infrastructure. The Server Engineer will also contribute to long-term strategic planning for the server environment.

The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and the interpersonal skills needed to collaborate effectively while managing multiple priorities.

ESSENTIAL JOB FUNCTIONS

• Provide hands-on deployment of server-based Hospital IT
• solutions.
• Perform in-factory and on-site racking and cabling, software
• installation, systems configuration, systems verification, etc.
• Install, configure, and tune Linux software applications and software-
• defined solutions.
• Test and troubleshoot hardware, software, and network issues.
• Participate in Hospital solutions development as it relates
• to implementation and deployment of server-based systems.
• Participate in the development and delivery of documentation and
• training for Hospital technical system solutions.
• Participate in growing Hospital technical expertise through
• peer education, informal mentoring, and other means.
• Ownership of the Windows Server asset inventory throughout Maimonides
• Health infrastructure on-prem or hosted.
• Oversee the installation, configuration, and maintenance of Windows
• server-based virtual machines and stand-alone servers.
• Troubleshoot and assist in the repair of Active Directory, Windows
• Servers, Cluster Services, DNS, Backup, and other operational systems
• as needed.
• Analyze Windows server environments for performance and capacity
• planning.
• Recommend improvements to existing server deployments to increase
• efficiency and end-user satisfaction.
• Document strategies, designs, policies, procedures, and status using
• clear, consistent, and concise language.
• Ability to be on-call for assigned rotation.
• Working knowledge of network devices (switches, routers, firewalls) is a plus.

BASIC QUALIFICATIONS

• 5+ years’ experience supporting high-traffic mission-critical systems
• running on Windows Server operating systems.
• Working fluency with ITIL framework and processes, certifications a
• plus.
• High proficiency with the configuration and administration of
• supporting Windows system components (Domain Controllers, DFS, DHCP,
• DNS, WINS).
• Practiced skills on virtualized platforms (such as VMWare and Hyper-V)
• and Windows Clustering.
• Senior-level knowledge of Windows Active Directory domain, domain
• integration, and interaction with the network, Group Policies, Active
• Directory Trusts, Anti-Virus applications, etc.
• Proven track record of achieving results working through outsourced
• vendor partners.
• Working knowledge of Windows Automation tools, practices, and
• techniques.
• Proven troubleshooting skills with the ability to independently research
• and resolve problems.
• Demonstrated track record of implementing automation and alerting.
• Ability to perform proactively and effectively in a fast-paced
• environment.
• Ability to maintain high quality of work while supporting multiple
• mission-critical projects.
• Working knowledge of network devices (switches, routers, firewalls) is
• a plus.
• Working knowledge of storage devices (SAN, NAS, DAS) is a plus.
• Excellent interpersonal and communication skills (both oral and
• written) with the ability to clearly communicate complex messages to a
• variety of audiences.
• Proven competency to effectively interact at all levels across the
• organization, working to build and maintain successful relationships
• across all departments.
• Proven consultative, conflict resolution, negotiation and facilitation
• skills to gain consensus and ensure delivery of initiatives.
• Self-starter with a strong work ethic, who sets high standards for
• self and others, and demonstrates enthusiasm for the mission of the
• team.

*This role is not eligible for visa sponsorship now or in the future*

Application Developer

Work Location: Ramsey, NJ

Summary:

Seeking a Web Developer to design, build, test, and maintain software applications that support business operations and user needs. The role ensures the quality, performance, and ongoing effectiveness of applications, translating functional requirements into reliable code and updating systems to improve performance or add new features.

Responsibilities:

• Design, develop, and maintain software applications using the .NET framework and Microsoft Visual Studio, ensuring alignment with user and business requirements.
• Translate functional needs into working code, update applications for improved performance, and add new features as needed.
• Develop and maintain technical documentation, including operating manuals and sales information, and provide follow-up training when required.
• Independently develop, test, and implement new automation-specific technical solutions, and maintain existing product baseline software.
• Provide technical guidance and support to staff and customers, including troubleshooting and resolving complex automation issues.
• Lead or participate in project teams to deliver control system application code, execute software test protocols, and provide commissioning and validation support.
• Stay current with emerging industry standards and technologies, making recommendations to enhance automation systems and reduce costs.
• Travel up to 15% to customer sites for onsite service, system commissioning, and support as needed.

Qualifications:

• Bachelor’s degree in Engineering, Engineering Technology, Computer Science, or equivalent.
• Minimum of five (5) years of relevant experience in software development or automation.
• Valid driver’s license required.
• Experience with PLC, SCADA, reporting tools, and database software/hardware platforms; familiarity with platforms such as Rockwell, AVEVA, Microsoft SQL, PC, and thin client preferred.
• Programming experience using the .NET framework and Microsoft Visual Studio; experience with WPF (Windows Presentation Foundation) preferred.
• Strong knowledge of integrated automation, information systems, and network design for industrial process control, especially in regulated industries.
• Experience with Linux operating system configuration and command line instructions.
• Proficiency with Microsoft Windows OS system configuration and administration.
• Ability to independently develop, test, and roll out new technical solutions and maintain existing software products.
• Strong troubleshooting skills and ability to provide technical support and guidance.
• Awareness of cGMP procedures and practices and their impact on control system development and modifications.
• Willingness and ability to travel up to 15% for onsite service and commissioning support.

Description

The Scientific Computing & Data group at the Icahn School of Medicine at Mount Sinai (ISMMS) accelerates scientific discovery by supporting a high-performance computing and research data ecosystem. This includes a data commons and two clinical research data warehouses: one for ISMMS and one for the Kidney Precision Medicine Project (KPMP), a multi-institutional research consortium ( ) funded by the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK). Both warehouses use Microsoft SQL Server and the OMOP Common Data Model.

The Lead Data Warehouse Engineer is a senior technical specialist responsible for leading development, maintenance, and operations of these research data warehouses. The role collaborates with warehouse team members and research stakeholders to expand functionality and integrate new data sources. Data transformations are built in Transact-SQL stored procedures, with SSIS used for orchestration.

Responsibilities

• Design databases and pipelines that balance functionality, performance, cost, and development time; evaluate technical options with the product manager.
• Design, build, test, and maintain ETL/ELT processes using T-SQL stored procedures, SSIS, and SQL Agent; apply metadata-driven design for extensibility.
• Serve as a team leader; contribute to project planning, work breakdown, dependency sequencing, and release management.
• Develop and promote standards, conventions, design patterns, DevOps/SDLC best practices, and operational procedures for pipelines and warehouse maintenance.
• Mentor junior engineers in data warehousing, data engineering skills, and operational support.
• Design, build, and maintain data management processes, including loading flat files (csv, tsv, pipe-delimited, JSON).
• Lead design sessions, code walkthroughs, peer reviews, and produce technical documentation.
• Tune database objects, stored procedures, and pipelines to optimize performance and minimize compute and storage costs.
• Monitor database and pipeline operations; lead troubleshooting and remediation of failures; provide occasional after-hours on-call support.
• Collaborate with DBAs and system administrators on backups, performance tuning, statistics/index maintenance, and patching.
• Provide high-quality customer service to researchers, clinicians, and internal partners; maintain a science‑driven, customer-focused approach.
• Ensure patient privacy and data security in compliance with IRB & cybersecurity policies, HIPAA, 42 CFR Part 2, NYS Article 27-F, and other regulations.
• Stay current with emerging technologies to improve capabilities, efficiency, quality, or cost.
• Identify improvements in procedures, technology, compliance, and data privacy/security.
• Periodically assist DBAs with user provisioning, backups, restorations, capacity planning, and performance monitoring.
• Perform related duties as assigned.

Qualifications

• Bachelor’s degree in a technical field; Master’s preferred.
• 12–15 years of related experience, including 7+ years designing, developing, and maintaining relational databases, data pipelines, and dimensional/OLAP warehouses.

Preferred

• Expert knowledge of data warehousing: 3NF & dimensional modeling (fact table types, SCDs), change data capture, incremental loads, data lineage, source-to-target mappings, pattern-based & parameter-driven development.
• Expert-level experience with Microsoft SQL Server technologies: T-SQL, indexing, stored procedures, UDFs, sequences, dynamic SQL, Linked Servers, SSIS, Visual Studio, SSDT, and SQL Agent.
• Experience with DevOps/SDLC best practices; Agile (Scrum, Kanban) with JIRA and Confluence; version control with git.
• Strong communication and customer service skills for working with researchers, clinicians, administrators, and IT staff.
• Excellent critical thinking, problem-solving, multitasking, and collaboration skills; ability to work independently in a fast-paced environment.
• Preferred experience with healthcare data (EHR, billing/claims, cost accounting), Epic Clarity/Caboodle, data models (OMOP, i2b2, PCORnet).
• Preferred experience with Azure Synapse, Azure Data Factory, Oracle PL/SQL, PostgreSQL PL/pgSQL.
• Experience with SQL Server administration: configuration, performance tuning, partitioning, materialized views, permissions, backups & restorations.
• Preferred experience with scripting in Windows & Linux (PowerShell, Python, or similar); HL7; web services/REST APIs; reporting tools like SSRS, Power BI, Tableau.

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $145200 - $217875 annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Systems Administrator

Location: Remote (Must reside in Georgia)

Type: Contract

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

CornerStone Technology Talent Services is seeking a skilled Systems Administrator to support enterprise environments through system deployments, maintenance, and automation initiatives. This role is ideal for someone who thrives in a dynamic, infrastructure-focused environment and enjoys solving complex technical challenges.

Key Responsibilities

• Support system deployments and migrations across multiple environments
• Perform system builds, configuration, monitoring, and troubleshooting
• Automate repetitive tasks to improve operational efficiency
• Maintain and update technical documentation and standards
• Communicate project status, risks, and updates to stakeholders

Required Qualifications

• 3+ years of Systems Administration experience
• Experience with RHEL and Microsoft Server system builds
• Working knowledge of Windows Server and Linux (Red Hat/CentOS/OEL)

Preferred Skills

• Experience with Oracle, VMware, SQL, and automation tools
• Familiarity with virtualization, data center environments, and enterprise infrastructure

Technical Environment

• Core Services: DNS, SMTP, SSH, LDAP, Kerberos, HTTP/SSL, SNMP
• Tools/Platforms: Ansible, Docker, Kubernetes (plus), GCP/Azure (plus)

Education

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

What We’re Looking For

• Strong problem-solving and communication skills
• Ability to work independently in a remote environment
• Flexible and adaptable to changing business needs

Healthcare a huge plus!

Unified Communications Technician

Summary:

Unified Communications / Telecom technician will help address incidents. Needs skills in Cisco Unified Communications, Jabber, etc.

Education:

• College or technical certification training preferred.

Skills needed:

• 5+ years of telecommunications installation/maintenance experience required.

• Skilled troubleshooting for VoIP systems, Analog Phones, Printers, layer 1 Networks

• Proficiently installed CAT5e/CAT6, fiber, and coaxial cables, ensuring efficient routing from various locations, such as desks, IDFs, MDFs, and substations, to meet client demands

• Experienced installing, changing, troubleshooting, and repairing client services encompassing video, data, and telephone while ensuring uninterrupted connectivity.

• Background in LAN/WAN Technologies. TCP/IP/QoS/PoE/VLANs/VoIP.

• Knowledge of Windows and Linux operating systems.

• Ability to troubleshoot network and VoIP related issues.

• Excellent communication skills both verbal and writing.

• Must be able to work occasional nights and weekends as needed

IT Support - On Site (Mandarin fluent)

Fontana, CA | 12-month contracts, renewable

Job Responsibilities and Objectives

1. Network Infrastructure: Responsible for the construction, maintenance, and optimization of the business network within the company. Ensure network stability and security, and proactively implement risk prevention and emergency response measures.
2. Deployment & Maintenance: Manage the implementation and deployment of network equipment and projects to ensure smooth business operations. Oversee the operation and maintenance (O&M) of daily office and production equipment (e.g., PC terminals, printers, PDAs) to guarantee high efficiency and stability.
3. Operational Support: Collaborate with business departments for on-site O&M support and manage network assets. Must be available for occasional short-term business travel to support local project implementation as needed.
4. Service Mindset: Demonstrate a customer-centric service attitude and strong sense of responsibility. Possess excellent learning ability, problem-solving skills, and a spirit of communication and collaboration.

Job Requirements

Educational Background:

• Majors in Computer Science, Communication Engineering, Network Engineering, or related fields are preferred.

Work Experience:

• 3–5 years of experience in network O&M.
• Proven track record in implementing and maintaining medium-to-large scale networks (200+ terminals).
• Experience in server room and network planning, implementation, and O&M management.

Core Competencies:

• Technical Skills: Ability to independently install, debug, and maintain equipment from major vendors such as Huawei, Ruijie, Cisco, Fortinet, and Extreme. Proficient in Windows, Linux, and macOS.
• Language Skills: Mandarin and English preferred.

Personal Attributes:

• Teamwork: Excellent communication skills to coordinate effectively with business departments and advance project progress.
• Problem-Solving: Ability to analyze and resolve complex issues independently with effective solutions.
• Responsibility: High sense of accountability and the ability to work under pressure.
• Customer Focus: Strong awareness of business needs and a proactive approach to identifying and solving problems

Additional Information

• Contract: 12-months, renewable

Apply now to be considered

To apply: Please submit your CV in English. Only shortlisted candidates will be contacted.

ELECTRONIC REPAIR TECHNICIAN

Job Type: Permanent

Available Locations: Berkeley Lake, GA

Leading the charge of developing cutting edge hardware systems.

Collaborative and highly skilled cross-functional team.

Shaping the future of computing in key industries, turning ideas into reality.

That is what we do at J-Squared.

Are you passionate about using disruptive technology to solve problems previously unachievable? Are you excited about the latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with colleagues? If this interests you, then we have an opportunity waiting for you!

What will your typical day look like?

As an Electronic Repair Technician, you will report to the Lab Manager. You will work with a cross-functional team, including other repair technicians, production assemblers, account managers, technical support, and operations to support customers to ensure success and satisfaction.

Specifically, your responsibilities will include:

• Ability to troubleshoot and repair circuit boards and electronic assemblies (HMI’s, AC/DC drives, power supplies, displays, controllers, amplifiers, etc.) with limited or no schematics and technical documentation.
• Component level testing an asset.
• Above average skill in debugging and repairing digital electronics to the component level would be an asset
• Ability to understand assembly instructions and technical documentation
• Test electrical and mechanical components and systems
• Assemble and dis-assemble electrical and mechanical components and systems as required.
• Set up and operate specialized and standard test equipment to diagnose, test and analyze the performance of electrical and electronic components, assemblies and systems.
• Provide feedback to engineering and operations groups regarding first time assemblies.
• Complete repair on assemblies that have failed during one of the post-assembly tests.
• Assist in product validation and testing when required.
• Participate in Continuous Improvement
• Maintain 5S of your work area.
• Assist in inventory, packaging, shipping, receiving.
• Other duties as assigned.

About Our Team

J-Squared has over 30 years of experience excelling in operationally demanding performance environments. Our ruggedized products and solutions are innovative, needs driven, and focused on quality and reliability. Our Octagon Systems line of products is a global leader in rugged computer systems built for use in extreme environments such as mining, military, transportation, and marine. We architect and manufacture systems that work no matter what.

J-Squared’s significant growth has resulted in the company expanding its team to meet this increased demand.

Enough About Us, Let’s Talk About You

For a candidate to be successful in this role, the key qualifications include:

• Minimum College Diploma, Electronics Engineering Technician or Technologist
• Minimum 2 years experience with electronics required
• Ability to troubleshoot and repair circuit boards and electronic assemblies with limited or no schematics and technical documentation.
• Component level testing an asset.
• Ability to understand assembly instructions and technical documentation.
• Experience in general electronics assembly with knowledge of Continuous Improvement/Lean Manufacturing concepts is an asset.
• Familiarity with hand assembly tools.
• Experience with PCBA – IPC inspection is an asset.
• Soldering experience is required.
• Any mechanical and/or electro-mechanical skills are an asset
• Windows, Office and Linux/Ubuntu skills are an asset.
• Great attention to detail and organizational skills.
• Proficiency in both written and spoken English.

Take The Next Step

Please submit a cover letter and CV through the Job Posting on LinkedIn. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

J-Squared respects the dignity and independence of people with disabilities and provides accommodation and support to persons with disabilities throughout any recruitment process, once made aware of a need for accommodation. If you require any special accommodation or support during the recruitment process, please indicate so in your application.

Work type: FTE

Contract B2B

Language: English

Contract Duration: 6 to 12 months

Job Summary

We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.

Key Responsibilities

Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.

Troubleshoot hardware and software issues related to macOS systems.

Manage user accounts, system permissions, and device configurations.

Install and update applications on Mac systems.

Provide technical support to employees using Apple devices.

Manage system updates, backups, and security settings.

Assist with device deployment and configuration.

Support integration with enterprise tools like Microsoft Office and Google Workspace.

Required Skills

Strong knowledge of macOS administration and troubleshooting.

Experience working with Apple hardware and software.

Basic knowledge of Unix / Linux commands.

Understanding of networking concepts (Wi-Fi, VPN, printers).

Good problem-solving and communication skills.

Preferred Skills

Experience with device management tools like Jamf Pro.

Knowledge of scripting (Bash or Python).

Experience supporting Mac users in enterprise environments.

Information Security Analyst (SOC / Security Operations)

Nashville, TN (Hybrid – 2–3 days onsite)

Long-Term Contract Opportunity

We are seeking an Information Security Analyst to join a high-performing cybersecurity team supporting a large enterprise environment. This role serves as a critical “front line” function—monitoring, investigating, and responding to security events while ensuring risks are addressed quickly and effectively.

This is an excellent opportunity for a junior-to-mid level security professional to gain hands-on experience across SIEM, endpoint security, and enterprise security operations within a highly visible environment.

Key Responsibilities

• Monitor and investigate alerts and indicators of compromise across multiple security platforms
• Triage, escalate, and document security incidents in accordance with response procedures
• Analyze logs and perform structured queries within SIEM tools to support investigations
• Assist with vulnerability analysis and remediation tracking
• Support reporting, documentation, and audit-related activities
• Monitor security tool health and escalate system issues as needed
• Collaborate with internal stakeholders on security-related requests and incident response

Required Qualifications

• 2+ year of experience in Information Security, Cybersecurity, or Security Operations
• Hands-on experience with security technologies such as:
• SIEM platforms (Splunk, QRadar, LogRhythm, or similar)
• Endpoint detection and response (EDR)
• Firewalls and intrusion detection/prevention systems
• Malware protection and vulnerability scanning tools
• Experience investigating and triaging security alerts
• Understanding of network security concepts and protocols (TCP/IP, OSI model, DNS, HTTP, etc.)
• Familiarity with Windows and Linux system logs
• Ability to clearly document investigations and communicate findings

Strong analytical and troubleshooting skills

Preferred Qualifications

• Associate's or Bachelor's degree in Computer Science, Information Security, MIS, or related field
• Experience working in a SOC or security monitoring environment
• Familiarity with:
• Security incident response processes
• Log analysis and threat detection techniques
• Endpoint, network, cloud, and data security tools
• Basic scripting knowledge (Python, Bash, or PowerShell)
• Knowledge of compliance frameworks such as NIST, HIPAA, HITRUST, or PCI
• Security certifications such as CompTIA Security+, SANS, or Cisco security certifications

Work Environment

• Hybrid schedule (2–3 days onsite in downtown Nashville)
• Long-term contract engagement (potential for extension or conversion based on performance)

Provide Level 2 onsite/deskside support (walk-ups + ticket queue), supporting Windows and macOS laptops.

Own device lifecycle activities: new hire provisioning, imaging/enrolment, swaps, repairs coordination, leaver recoveries, and stock control in line with process

Support and administer endpoint management tooling:

Windows: Autopilot/Intune build and deployment support

macOS: Jamf Pro policies/profiles/app deployments and troubleshooting

Troubleshoot productivity and collaboration tooling: Microsoft 365, Teams, Outlook, OneDrive/SharePoint

Resolve identity and access issues: Azure AD / Entra ID, MFA, SSO, device compliance, access groups (including awareness of conditional access concepts)

Support meeting rooms / AV (Teams Rooms and conferencing peripherals) and coordinate vendor escalation when needed

Maintain high-quality ticket updates and documentation in ServiceNow

Identify recurring issues, propose practical fixes, and contribute to knowledge articles / standard work

What we’re looking for (required)

Strong experience supporting macOS / MacBooks in a managed enterprise environment

Experience using Jamf Pro (or similar Apple device management) to support deployments, configuration, and troubleshooting

Experience supporting Windows endpoints in an enterprise environment, including Autopilot/Intune build & deployment

Working knowledge of Azure AD / Entra ID (identity/access troubleshooting, MFA/SSO basics, group access concepts)

Strong customer-facing communication and an ownership mindset — proactive updates and end-to-end accountability

Practical hardware/peripheral troubleshooting (docks, monitors, mobile devices, etc.)

Comfortable working onsite in a busy office environment

Nice-to-have

Exposure to Ubuntu Linux (basic troubleshooting / command line familiarity)

Basic networking fundamentals (Wi-Fi, DNS, VPN troubleshooting)

Endpoint security / compliance exposure (e.g., Defender, encryption, device compliance workflows)