Align Communications Jobs in Usa

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Who We Are:

We are Lever, a marketing agency that stands at the intersection of experience and innovation. Lever is a place where the acumen of industry experts harmonizes with the latest advancements in advertising technology. Our focus? Spotlighting our clients, the true protagonists of our success narratives.

Our team is a dynamic collective of individuals, united in their pursuit of excellence and innovation. We foster a culture of transparency and adaptability, building partnerships grounded in trust and mutual growth. At Lever, we are more than just an agency; we are a community of marketing professionals who are curious, driven, and committed to delivering results that surpass expectations.

As a potential member of the Lever team, you would be joining an organization that values great work, strong integrity, and high morale. We are growth-oriented, constantly seeking avenues to not only enhance our clients’ journeys, but also to nurture careers and foster lasting relationships.

Join us at Lever, where we are reshaping the marketing landscape, one success story at a time.

How We Define Success in This Role:

The Account Director serves as the strategic and operational leader of a dedicated client pod. This individual is ultimately responsible for the health, performance, and growth of the clients assigned to their pod.

Success in this role is defined by the ability to lead client relationships, guide strategic direction, and ensure that the pod consistently delivers high-quality marketing performance. The Account Director ensures that campaign strategy, media execution, and client communication remain aligned with each client’s business objectives.

A successful Account Director demonstrates strong leadership, strategic thinking, and a deep understanding of digital marketing. They are able to guide both clients and internal teams toward effective marketing solutions while maintaining accountability for results.

The Account Director works closely with the Media Director to ensure that marketing strategies translate into effective campaign execution across platforms. They are also responsible for mentoring and managing the client-facing and operational members of their pod.

This role reports to the Director of Client Success and works closely with the Media Director assigned to the pod.

Primary Ownership Areas:

• Client relationship health
• Strategic direction of accounts within the pod
• Revenue growth and retention within the pod
• Escalation management
• Performance accountability for pod clients

What You’ll Do:

Lead Client Strategy and Relationship Management

Serve as the senior strategic advisor for clients within your pod, ensuring that Lever’s marketing initiatives align with each client’s broader business goals.

Develop and guide long-term marketing strategies that incorporate multiple digital channels, audience insights, and evolving platform capabilities.

Build strong, trusted relationships with client stakeholders through thoughtful communication, strategic guidance, and proactive problem solving.

Identify opportunities to expand client engagements by introducing new strategies, marketing channels, and performance initiatives that support business growth.

Serve as the primary escalation point for client concerns, ensuring that challenges are addressed quickly and effectively.

Lead and Manage a Cross-Functional Pod Team

Oversee the overall performance and coordination of the pod supporting your client portfolio.

Manage Account Strategists and Project Managers within the pod, providing guidance, mentorship, and leadership.

Ensure that all pod members remain aligned around client goals, campaign priorities, and deliverables.

Collaborate closely with the Media Director to align client strategy with media planning and execution.

Promote a culture of accountability, collaboration, and continuous improvement within the pod.

Oversee Strategic Marketing Planning

Guide the development of marketing strategies that incorporate paid media channels such as paid search, paid social, programmatic media, and emerging advertising platforms.

Ensure that marketing strategies reflect a strong understanding of audience behavior, competitive positioning, and industry trends.

Collaborate with Media Directors to ensure campaign plans are aligned with broader strategic goals.

Support the development of testing frameworks, measurement approaches, and optimization strategies that improve marketing performance.

Ensure Operational Excellence Across Accounts

Work with the Project Manager to ensure deliverables remain organized, timelines are maintained, and client commitments are met.

Review reporting insights and campaign performance to ensure that strategies remain aligned with client objectives.

Ensure that the pod operates efficiently while maintaining high standards of quality and accountability.

Maintain visibility into client budgets, campaign performance trends, and strategic opportunities across the pod’s accounts.

Drive Client Growth and Long-Term Partnerships

Identify opportunities to expand client relationships through additional marketing services, new channel initiatives, and strategic recommendations.

Work with agency leadership to develop growth strategies for key accounts.

Ensure that Lever continues to deliver strategic value that strengthens long-term client partnerships.

What You’ll Bring:

A strategic mindset combined with strong leadership and communication skills. You are comfortable guiding client strategy while managing internal teams responsible for execution.

5+ years of experience in digital marketing, marketing strategy, account management, and/or client services within a marketing agency or performance-focused environment.

Strong understanding of integrated digital marketing channels including paid search, paid social, programmatic media, and performance marketing strategies.

Experience managing complex client relationships and guiding marketing strategies across multiple channels.

Demonstrated ability to lead teams, mentor employees, and coordinate cross-functional work.

Strong analytical thinking and comfort interpreting marketing performance data to guide strategic decisions.

Exceptional communication and presentation skills, with the ability to explain complex marketing strategies to clients and internal stakeholders.

Highly organized and capable of managing multiple client priorities simultaneously.

Benefits Shortlist:

• Competitive salary
• 100% employer-paid medical, dental, and vision benefits
• 401(k) with employer contribution
• 13 paid holidays
• Generous vacation and personal time-off package
• Remote work flexibility
• Company donation match — you donate, we donate
• Time off for community service

About the Company

We improve the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted and introducing innovative technologies that deliver improved standards of care. Nanosonics is a company that specializes in the development of innovative solutions for the automated reprocessing of reusable medical devices.

Today, Nanosonics has a global presence with offices across Australia, Canada, the United States of America, Europe, the United Kingdom and Japan. Global HQ is located in Macquarie Park, Sydney, where all Research & Development, Manufacturing and Corporate functions reside. The US Corporate HQ is located in Indianapolis, IN.

About the Role

The Senior Manufacturing Manager is responsible for leading manufacturing and engineering operations at the Nanosonics Indianapolis Manufacturing Site, a chemical packaging facility operating automated mixing and bottling lines.

The role is accountable for safe, compliant, and efficient production while delivering business outcomes for quality, cost, delivery, and performance. The position operates within a global manufacturing model, ensuring alignment with Nanosonics’ standardised and harmonised manufacturing systems and the corporate Quality Management System shared with Australian operations.

This role defines how manufacturing outcomes are achieved locally while delivering what is required by the business.

Responsibilities

Manufacturing Operations

• Own and execute the site production plan, ensuring work orders are released, scheduled, and completed in line with demand, quality requirements, and capacity constraints.
• Lead daily manufacturing operations for automated chemical mixing and bottling lines.
• Ensure production activities are conducted safely, efficiently, and in compliance with approved procedures, specifications, and regulatory requirements.
• Monitor production performance, identify constraints or losses, and drive corrective actions to meet throughput, yield, and delivery targets.
• Ensure effective shift coverage, resource planning, and capability management of Production Team Members.

Engineering Integration

• Provide leadership for engineering support to production, ensuring equipment reliability, process capability, and line performance are maintained.
• Drive continuous improvement initiatives to improve line efficiency, reduce waste, lower COGs, and improve overall equipment effectiveness (OEE) while maintaining product quality.
• Identify, scope, and implement changes to manufacturing processes, equipment, or layouts to improve safety, compliance, capacity, or cost performance.
• Ensure engineering changes are risk-assessed, documented, validated, and implemented without disruption to product quality or regulatory compliance.
• Define and execute site‑level solutions that align with global manufacturing standards, adapting only where local requirements justify deviation.

Work, Health Safety & Environmental Responsibility

• Act as the site leader for Work Health & Safety, ensuring compliance with applicable legislation, standards, and Nanosonics policies.
• Promote a strong safety culture aligned with global Nanosonics expectations.
• Ensure safe handling, storage, mixing, and packaging of chemicals, with appropriate controls, training, and emergency response readiness in place.
• Lead incident investigations, root cause analysis, and implementation of corrective and preventive actions.
• Ensure environmental controls and waste management practices meet regulatory and corporate requirements.

Quality and Compliance

• Ensure the site operates fully within the Nanosonics Quality Management System, recognising that the Indianapolis site operates under the same Quality certification as Australian operations.
• Ensure compliance with GMP, regulatory, and internal quality requirements across all manufacturing and engineering activities.
• Support internal and external audits, inspections, and regulatory engagements.
• Ensure deviations, non‑conformances, and CAPAs related to manufacturing are effectively addressed.

Site Projects and Change Management

• Lead or coordinate cross‑functional projects related to site improvements, compliance upgrades, capacity expansion, or performance enhancement.
• Develop project scopes, timelines, and resource plans aligned with business priorities.
• Ensure changes to processes, equipment, or infrastructure are properly assessed, approved, and implemented.
• Coordinate internal teams and external contractors to deliver projects safely, on time, and within budget.

Leadership & Global Collaboration

• Lead, coach, and develop Production Team Members and Manufacturing Engineers to build capability, accountability, and engagement.
• Set clear expectations and objectives aligned with site and business priorities.
• Build a collaborative working relationship with Australian manufacturing, engineering, and quality teams.
• Act as the primary manufacturing interface between the Indianapolis site and global operations.
• Communicate effectively across time zones to ensure alignment, transparency, and shared accountability.
• Build a high‑performance culture focused on safety, quality, continuous improvement, and operational excellence

Skills and Experience

• Minimum 10 years engineering experience in a highly regulated industry, preferably in medical device or pharmaceutical manufacturing
• 5 years demonstrated experience in leading and developing engineers
• Demonstrated experience in manufacturing engineering and production
• Exceptional communication and stakeholder skills
• Demonstrated experience in delivering solutions that follow best practice problem solving methodology and Lean Manufacturing principles
• Strong engagement and influencing skills across business functions and at senior management levels

Personal Attributes

• Exceptional communication and stakeholder management skills
• Opportunities and solutions focused
• Demonstrate urgency for project timelines and able to clearly communicate these to their team and stakeholders
• Commitment to career long development of themselves and their team
• Exceptional collaboration skills
• Customer focused

Education

• Minimum Bachelor’s degree in Engineering or a related scientific discipline
• Post graduate degree in Engineering or a related scientific discipline desirable
• Management experience of five plus years preferred

What We Offer

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions and FSA options

• Immediately vested 401K (US) with company match

• Paid Vacation, Holidays and Sick Time

• Make a difference in your community with 8 hours of Volunteer Paid Time Off each year, giving you the ability to support a cause or organization of your choice.

• Employer-paid short-term disability, long-term disability, and life insurance

• Robust Employee Assistance Program

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a ASX publicly traded, global organization

Salary range:

$165,000 to $180,000 annual salary, plus bonus opportunity

Nanosonics is committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued and respected. We welcome applicants of all backgrounds and strive to ensure equal opportunities in recruitment, development, and advancement. We uphold the principle of equal pay for equal work and actively work to eliminate any unexplainable pay gaps. If you’re passionate about contributing to an environment where diversity thrives, we encourage you to apply.

About ClearHello

From idea to launch, ClearHello helps clients build a reliable online presence, strengthen their visibility, and stay immediately connected with the people that they serve. 

In a digital age we are a human-centric communications company. From our customers, to our staff and community, everything we do revolves around bettering the lives of the people around us. Ingenuity and collaboration drive us to constantly integrate new solutions, keeping our services simple and efficient for our customers. Meaningful connections are our objective. Our communications services are the tools. Facilitating meaningful connections underlies the spirit of what we do. 

Position Description:

The Technical Sales Specialist plays an integral role collaborating with the Sales, Development, and Product teams and is primarily responsible for bridging technical expertise and product knowledge with sales acumen to educate clients and sell complex technical communications products and services.  

This position will drive business growth by understanding customer needs, provide technical solutions, and effectively articulate the value of our products and services. 

Success in this role is defined by analyzing customer requirements, preparing technical proposals and demonstrations to explain product functionality, showcase how solutions add value by lowering costs and increasing productivity, and selling those customized solutions to new and existing clients to increase revenue. 

Essential Job Duties and Responsibilities:

• Propose, present, and sell customized products and services in alignment with client business objectives by matching them with optimal solutions. 
• Create and conduct compelling sales presentations and customized technical demonstrations to showcase product capabilities that serve as solutions to client needs.
• Proactively engage and collaborate with Development, Sales, and Products teams to achieve unified and defined business objectives by leveraging knowledge of products and services to align company offerings with client needs.
• Utilize keen technical, persuasion, and active listening skills to understand customer needs to suggest and sell product solutions to meet those needs. 
• Customize sales strategy by understanding critical customer needs and utilizing internal product and brand knowledge. 
• Partner with stakeholders as needed to drive strategic deals, analyze customer requirements, and prepare technical sales proposals. 
• Proactively identify and secure new business opportunities to expand existing client portfolios. 
• Provide pre-sales support by answering technical inquiries and participating in sales meetings. 
• Frequently collaborate with the Development team to provide post-sales support to customers, including technical troubleshooting and customer training, to ensure optimal satisfaction with our products and services. 
• Provide ad hoc troubleshooting and informative overviews (via phone, video, and screen share) as they arise to help end users overcome challenges and address their questions before and after purchase. 
• Relay client feedback to Development and Product teams and follow up as needed to support clients inquiries and services needs. 
• Communicate with stakeholders by providing analytics and status of open proposals.
• Utilize CRM to follow up on client proposals, status, and communication. 
• Manage multiple complex proposals simultaneously with clarity, accuracy, and confidence. 
• Update and communicate with sales teammates, department colleagues and leadership on a consistent basis.
• Other tasks as assigned by leadership. 

Skills, Experience, and Education:

• A minimum of three years of sales and customer service support experience. 
• Strong technical background, preferably in the IP-based voice/communications industry.
• Strong experience using, understanding, and communicating about JSON data structures.
• Ability to read API documentation and interact with it using tools such as cURL, Postman or Bruno. 
• Understanding of automated systems, and internet and cloud-based systems. 
• Experience on the Linux command line and familiarity with MySQL and javascript and/or other scripting languages a plus.
• Ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences. 
• Experience working cross-functionally with teams. 
• Demonstrated relationship-building, problem solving and analytical abilities.
• Ability to clearly and concisely convey ideas in both verbal and written form.

Core Competencies:

• Excellent interpersonal and communication skills with a passion for developing and maintaining strong client relationships to increase customer satisfaction and loyalty. 
• Self-motivated and target-driven with a proven track record of meeting or exceeding business and sales objectives. 
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Artfully deploy sales strategies and negotiation skills to close deals. 
• Represent the company and internal and external clients with courtesy and professionalism. 
• Strong organizational skills and attention to detail, with a demonstrated ability to work independently, manage multiple projects, prioritize, and manage a high volume of tasks, deadlines, requirements, and decisions.
• Proven ability to efficiently work in a remote team environment with support from leadership. 

General Company Requirements:

• Be a collaborative part of an organization that is team-based, positive and supportive.
• Be dependable, trustworthy, and always make ethical decisions.
• Cultivate meaningful connections.
• Continue to learn in the field and build knowledge.
• Think critically about how to solve problems and suggest solutions.

What We Offer:

• Company paid medical, dental, and vision insurance. 
• Company matching to a Simple IRA. 
• Flexible time off and paid holidays. 
• Remote work arrangements.
• A supportive, cohesive, and inclusive work environment where all employees are critical to the success of the company and have regular connectivity meetings with leads. 
• Career development potential, mentorship, and training within a supportive, fun, and growing company. 

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Work Authorization:

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Pay Range: 

The expected annual salary range for this full-time exempt position is $68,000 to $84,000. 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with geographical market data, or other law. 

Location: 

ClearHello is based in Escondido, California.

Qualified candidates may send their resume and cover letter to  

At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.

Join us and help shape wherever we go next!

Advancing healthcare with heart

Job Summary:

The Manufacturing Site Leader is responsible for setting the strategic direction and overall leadership of the Elkton manufacturing site, ensuring operational excellence while supporting the organization’s broader business and growth objectives. This role leads the site’s leadership team and oversees all manufacturing, engineering, and product lifecycle management activities while ensuring alignment and effective execution of key site functions including quality, supply chain, finance, facilities, and human resources through leadership and collaboration with functional leaders.

The Site Leader is accountable for delivering best-in-class performance across the site while ensuring compliance with all regulatory and corporate requirements. This role drives a culture of continuous improvement, operational discipline, and talent development to position the Elkton site as a high-performing, competitive manufacturing operation.

Job Details:

Strategic Leadership

• Establish and communicate the strategic vision for the Elkton site aligned with divisional and corporate objectives.
• Build unity at the site and drive a culture reflecting our core values and financial discipline.
• Communicate effectively to the team and stakeholders based on facts and financials.
• Motivate the team on site to achieve a common goal to serving patients and meeting our strategic goals.

Operational Excellence

• Lead the development of a best-in class manufacturing organization utilizing modern manufacturing, engineering, and operational practices.
• Implement continuous improvement initiatives to enhance productivity, quality, service levels, and cost performance.
• Adopt automated tools to drive efficiency of operation and increase accuracy in inspection.
• Accelerate data collection and analysis to drive further improvement in operational efficiencies.

Cross-Functional Leadership

• Provide leadership and oversight for manufacturing and engineering while ensuring effective coordination with quality, supply chain, finance, facilities, Terumo Puerto Rico and human resources.

Performance and Financial Management

• Develop site operating plans, key objectives, and budgets to guide and control operations.
• Monitor performance against goals and ensure achievement of production, cost, and financial targets.

Production and Delivery Execution

• Ensure production schedules and product shipments are executed on time, within budget, and in full compliance with quality and regulatory standards.
• Talent Development and Organizational Leadership
• Build, develop, and lead a high-performing leadership team.
• Ensure effective recruitment, development, and succession planning to support long-term organizational capability.

Operational Planning and Forecasting

• Execute manufacturing strategies aligned with demand forecasts and business requirements.
• Analyze operational performance and implement corrective actions to ensure achievement of manufacturing and financial objectives.
• Regulatory and Compliance Oversight
• Ensure full compliance with Terumo policies and procedures as well as all applicable FDA, ISO, GMP, and other regulatory requirements.

Capacity and Growth Planning

• Anticipate and plan for future capacity needs to support growth, product transfers, and potential mergers or acquisitions.
• Evaluate expansion opportunities, including facility expansion or new site build.

External and Regulatory Engagement

• Ensure site operations remain in full compliance with federal, state, and local regulatory authorities and maintain effective relationships with relevant agencies.

Corporate and Divisional Alignment

• Partner with divisional (whether Terumo Interventional Systems, Medical Care Solutions or any other business units) and corporate (Terumo Corporation CMO office) leadership to ensure alignment of site priorities with broader business strategies and initiatives.

Additional Responsibilities

• Perform other duties consistent with the leadership and management of a large, regulated manufacturing site.

Position Requirements:

Knowledge, Skills, and Abilities (KSAs)

• Demonstrated leadership capability to set strategic direction, inspire teams, and deliver results through others.
• Strong interpersonal and influencing skills with the ability to coach, develop talent, and foster high-performing teams.
• Excellent verbal, written, listening, and presentation communication skills.
• Proven ability to lead organizational change, communicate effectively, and drive adoption of new processes or initiatives.
• Strong cross-functional collaboration skills with the ability to partner effectively across manufacturing, engineering, quality, supply chain, and commercial teams.
• Sound judgment and decision-making capability, including the ability to make timely decisions with incomplete information.
• Strong critical thinking, analytical, and problem-solving skills.
• Demonstrated project and operational leadership with the ability to prioritize initiatives and execute effectively.
• Ability to drive accountability and performance while creating a culture of urgency, ownership, and continuous improvement.
• Working knowledge of medical device regulatory and quality systems requirements, including FDA, GMP, ISO, and related standards.
• Financial acumen with the ability to manage budgets and drive cost-effective operational performance.
• Proficiency with standard business software including Microsoft Office (Word, Excel, PowerPoint, Outlook).

Background and Experience

• Bachelor’s degree in Engineering, Natural Sciences, or Business Administration required; advanced degree preferred, or equivalent combination of education and experience.
• Minimum 15 years of progressive experience in manufacturing, manufacturing engineering, or operations leadership required.
• Minimum 10 years of leadership experience managing manufacturing or engineering teams in a regulated environment.
• Experience within the medical device, pharmaceutical, or similarly regulated industry strongly preferred.
• Demonstrated experience leading multi-disciplinary teams across manufacturing, engineering, and product lifecycle management.
• Experience managing operational budgets and driving operational performance improvements.
• Proven track record of delivering results on schedule and within budget in a complex manufacturing environment.

Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program. Salary range - $215,000 to 295,000

• Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
• Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
• Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
  
  

• Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
• Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
• Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
• Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
• Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
  
  

• Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
• Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
• Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
  
  

• Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
• Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
• Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
  
  

• Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
• Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
• Promote knowledge sharing and best practices across teams and projects.
  
  

• Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
• Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
• Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.
  
  

• Hours: Monday-Friday, 40+ Hours/week
• Travel: Up to 25%.
  
  

• Medical / Scientific degree, PharmD, MD, PhD, etc.
• 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
• Demonstrated experience with project management, including vendor and / or technology management
• Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
• Results driven and team-oriented, with the ability to influence outcomes as necessary
• Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
• Exceptional attention to detail and communication skills
• Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
• Ability to communicate and interact effectively with clients
• Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus
  
  

Position: Project Manager, Clinical

Location: Downtown Indianapolis

Duration: 6-month contract to hire

Start: ASAP

Overview

The Clinical Project Manager will play a critical role in leading and supporting Clinical Information Systems (Clinical IS) initiatives across a large healthcare organization. This role focuses heavily on clinical applications and Epic-integrated projects, managing efforts from initiation through go-live and stabilization.

This position also supports clinical growth and infrastructure initiatives, requiring experience aligning clinical operations, facility readiness, and technology deployment.

The ideal candidate brings a strong blend of clinical knowledge and project management experience, with the ability to communicate effectively across clinical teams, IT partners, vendors, construction/design teams, and executive leadership. This role requires flexibility, strong coordination skills, and comfort operating in a dynamic, matrixed environment.

Key Responsibilities

Project Execution & Delivery

• Lead Clinical IS projects through all phases of the project lifecycle, including planning, execution, testing, go-live, and closeout.
• Manage one large Clinical IS project or multiple (2–3) smaller concurrent initiatives.
• Oversee clinical application delivery, including projects integrated with Epic.
• Coordinate with Epic teams, internal clinical stakeholders, IT partners, and operational leaders to ensure timelines and deliverables are met.
• Support projects that intersect with facility development, departmental expansions, and clinical service line growth initiatives.

Clinical Operations, Facility Activation & Expansion

• Support the planning and activation of new clinical units, departments, and ambulatory clinics.
• Partner with operational leaders, clinical staff, and facilities teams to ensure clinical workflow readiness for new care environments.
• Coordinate technology planning and deployment for newly constructed or renovated clinical spaces.
• Align clinical workflows, staffing models, equipment planning, and Health IT systems to ensure operational readiness at opening.
• Collaborate with clinical leadership to ensure safe and efficient patient care environments during expansions and transitions.

Testing, Training & Support

• Oversee system testing and validation to ensure seamless clinical workflow integration.
• Ensure established training plans are executed effectively for end users.
• Coordinate go-live support and post-implementation stabilization activities.

Monitoring & Governance

• Track project progress, risks, issues, and dependencies.
• Facilitate kickoff calls, regular project meetings, and status updates.
• Manage resources and ensure alignment with project timelines and objectives.
• Provide clear, concise communication to leadership, including C-suite stakeholders.

Collaboration & Communication

• Work closely with clinical analysts, clinical informaticists, application teams, and technical teams.
• Serve as a liaison between clinical teams, IT, facilities/construction partners, and external vendors.
• Maintain proactive, transparent, and positive communication throughout the project lifecycle.

Problem-Solving & Closeout

• Actively troubleshoot project-related challenges, particularly those related to clinical systems, operational workflows, and care environment readiness.
• Ensure all project documentation is completed and outstanding items are resolved at project close.

Required & Preferred Qualifications

Strongly Preferred

• Registered Nurse (RN) or strong clinical background.
• Clinical Informatics experience.
• Clinical design & construction project experience within healthcare environments.
• Experience supporting the opening and activation of new hospitals, clinical units, or ambulatory clinics, including:
• Clinical workflow design and optimization
• Operational readiness planning
• Care team transition planning
• Health technology and infrastructure deployment
• Minimum 3 years of Project Management experience in a healthcare environment.
• Epic experience strongly preferred (experience with Oracle Health Cerner acceptable if paired with Epic exposure).
• Ability to “talk the talk” clinically while applying strong PM discipline.

Required

• 3–5 years of relevant experience in project management or a related healthcare role.
• Bachelor’s degree preferred or equivalent experience.
• Strong organizational, coordination, problem-solving, and communication skills.
• Comfort working in fast-paced, highly collaborative environments.

Nice to Have

• PMP certification.
• Experience transitioning from a clinical role (e.g., RN, lab tech) into project management.
• Experience with ServiceNow, Microsoft Project, and Microsoft Excel.

Why Join Us?

• 401(k) Matching Plan
• Medical, Dental, & Vision Plans
• Relationship Driven Process to Find Your Best Fit
• 6 Paid Holidays
• Regular Meetings to Ensure Quality in Your Engagement

How to Apply:

(Straightforward, easy one-click apply.)

EEO Statement:

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances.

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market

data, applicable bargaining agreement (if any), or other law.

ChartRequest

Position: Chief of Staff

This is a role for an extroverted leader that is a clear and concise communicator. The CoS must have amazing project management skills and be tech-forward. An abiltiy to communicate, manage and lead is key! If the notion that "early is on-time and on-time is late" resonates with you then you might have found a great role. This is a fast paced environment.

Location: Phoenix, AZ or Atlanta, GA in-office role.

Company Profile

Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions.

We believe in being Helpful, Accountable, and Respectful, Problem-Solving Team Players. Every team member at ChartRequest embodies those core values and attributes on the ChartRequest PATH.

The company leverages forward-thinking strategies and innovation to deliver automated, HIPAA-compliant solutions that empower solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks to streamline their operations and reduce their overhead. In addition, ChartRequest provides a secure, paperless release of information platform for legal firms, insurance companies, ERE users, and other requestors that need to protect sensitive and business-critical information.

ChartRequest is dedicated to eliminating manual and paper processes in ROI and referral management in order to realize 100 percent electronic workflows for its clients and staff. Since its establishment, the company has managed more than 50,000,000 secure requests for protected health information on behalf of its providers. The network using its services to exchange vital continuity of care documentation currently comprises over 20,000 healthcare providers in all 50 states.

Opportunity

ChartRequest is looking to add to our organization with a qualified, self-driven operational professional who is looking to make an impact with a growing company. This role will report directly to the CEO. If you are looking for an opportunity with realistic, attainable goals, uncapped opportunity, and operational freedoms - this might be the opportunity for you. This is a role for an extroverted leader that is a clear and concise communicator and has amazing project management skills. An abiltiy to communicate, manage and lead is key!

The chosen candidate will join a team that is focused on achieving goals and driving growth through a collaborative work environment that incentivizes you to reach your targets.

This specific role will be responsible for leading all departments and working cross functionally across all departments to streamline processes and procedures to ensure overall success within the organization. This team member will implement and ensure that initiatives are met within the organization and metrics for these are tracked according to company policy and procedures.

Primary Responsibilities

• Lead, manage, and hold accountable the Marketing, Sales, Client Services (ROI, Retrieval, Support), Product, Development, IT Operations (including Security & Compliance), and Human Resource function with support from the CEO.
• Create, review, manage, distribute, and measure all internal communications related to policy, process, workflow, and business changes to ensure that all key communications are properly and consistently cascaded across the organization with a plan for post-communication measurement and monitoring.
• Accountable for all measurement systems throughout the organization including the alignment of Accountability to Job Descriptions, Scorecards, Measurables, and Incentive Compensation models. Create new, and manage, and leverage existing scorecards and system dashboards to measure, monitor, and improve key workflows, processes, and KPIs (Google Sheets, Jira, Hubspot, Xero and other systems). 
• Implement and optimize EOS principles: effectively implement the EOS tools and processes to align all company activities with the CEO's vision, ensuring seamless integration of strategic plans into daily operations.
• Lead, and nurture a high-performing management team, fostering a culture of accountability and continuous improvement in alignment with EOS values and ChartRequest PATH..
• Oversee daily operations across all departments, ensuring efficiency, quality, service, and cost-effective management of resources. Conduct 1:1’s weekly with all Executives & Managers to maintain a pulse on the business and ensure the desired operating cadence and rhythm is followed.
• Collaborate with ELT and MGMT members to ensure that consistent, effective communication programs and processes exist throughout the organization. Lead ELT LVL10, MGR LVL10, and all quarterly planning meetings. Establish strategic objectives (Rocks) across all departments and drive their completion alongside executives and managers.
•  Lead the effort to enhance processes in place to continue to build relationships and ensure client success with Key Accounts. Lead and mentor Customer Success organizations to develop professionally.
• Ownership of All-Hands, LVL10 ELT/MGR/DEPT, Rising Stars, and quarterly goal setting and issues resolution across the organization.
• Demonstrated commitment to the ChartRequest PATH. On the ChartRequest PATH, you’ll be bound by a value system that is critical to success. The PATH requires you to be a polite and respectful problem solver in all scenarios. The PATH demands accountability and for all team members to be trustworthy team players while being helpful cross-functionally.  

Required Qualifications & Experience

• 4-year Bachelor’s degree from a top tier school (Required)
• Master in Business Administration from a top tier school (Preferred)
• 10+ years of project management experience (PMP Certification Preferred)
• 10+ experience in operational roles (SaaS and Healthcare experience a Bonus)
• 5+ years of direct & cross-functional leadership and management experience leveraging EOS (LVL10 Meetings, Rock Setting, Quarterly Planning, etc)
• 5+ years of PnL management experience (Preferred)
•  Detail-oriented, Type A leader that takes pride in their work
• Exceptional written and verbal skills
•  Highly organized with strong cross functional collaboration skills
• Persistent and Precise 

Compensation. This role is a leadership role and the base compensation will be between $60,000 - $90,000 and the On Target Earnings will be $69,000 to $103,500 depending on leadership and management experience. 

Hybrid Policy. This is not a remote role. This role is based in our Phoenix, AZ or Atlanta, GA office, 5 days per week.

ChartRequest is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The ChartRequest PATH.

Great expectations between ChartRequestors. Every ChartRequestor is on the ChartRequest PATH. When you are on the ChartRequest PATH you must be a team player that is a polite and respectful problem solver. Being Accountable for your work and actions, as well as being a trustworthy team player is paramount to success on this PATH. If you are on the ChartRequest PATH, you must strive to be helpful at all times to your teammates, clients, and all end-users in the ChartRequest ecosystem. 

P - Polite, Respectful Problem Solver

A - Accountable

T - Trustworthy Team Player

H - Helpful

Senior Creative / Web Specialist – Art Director

Location: Hybrid (Charlotte or Raleigh, NC)

Level: Graphic Designer IV

Senior Creative / Web Specialist – Art Director to join our creative team. This role is ideal for a highly conceptual, strategic thinker who thrives in a collaborative environment and brings deep expertise across brand advertising, digital, web, motion, and integrated campaigns.

Please include a professionally designed résumé (PDF format) and a portfolio link with your application.

About the Role:

As a Senior Creative / Web Specialist – Art Director, you will conceptualize, direct, and design high-quality brand advertising, product marketing, and customer- and employee-facing communications. You’ll partner closely with copywriters, account managers, UX professionals, and creative leadership to deliver strategic, on-brand work aligned with Duke Energy’s business objectives.

Key Responsibilities:

• Develop creative communications aligned with brand standards and voice

• Translate client strategies, target audiences, and key messaging into compelling visual solutions

• Deliver projects on time and within budget

• Collaborate cross-functionally with copywriters, UX, and account teams

• Produce multi-channel creative across:

– Paid media (video, audio, animation, digital ads, social media)

– Email and web (including Figma workflows)

– Direct mail and print advertising

• Present creative concepts to stakeholders and incorporate feedback professionally

• Maintain attention to detail from concept through file archiving

• Work within established workflow and project management systems

• Provide brand guidance aligned with Duke Energy’s style guide

• Stay current on industry tools, software, and creative methodologies

Basic Qualifications

• Bachelor’s degree or equivalent professional experience

• Experience in art direction and graphic, web, mobile, video/broadcast, and motion/animation design

• Strong art direction and design portfolio

• Proficiency in Adobe Creative Suite, Figma, and presentation tools (PowerPoint, Keynote)

Preferred Qualifications:

• Experience producing advertising, marketing, corporate, or customer-facing communications

• Recent experience leading integrated, multi-channel campaigns

• Strong conceptual thinking and ideation skills

• Excellent presentation and communication abilities

• Highly organized with the ability to manage multiple deadlines

• Commitment to delivering accurate, high-quality, brand-aligned work

• Knowledge of modern communication and design best practices

• Collaborative, adaptable team player

• Familiarity with social platforms such as X, YouTube, LinkedIn, and Meta

• Experience with Microsoft SharePoint (document management)

• Experience with Workamajig (project management and time tracking)

• 10+ years of relevant experience