Advanced Call Center Technologies Llc Jobs in Usa
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This role is on-site at our Tucson facility. Why start building your career at Afni?
Weβve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts.Β You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni? Β
Six months of customer service experienceΒ
Must have GED or High School DiplomaΒ
Career paths start at $17.50/hr (which reflects $17.00/hr plus 50 cent on-site differential) with 40-hour work weeks.This role is on-site at our Tucson facility. Why start building your career at Afni?
We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.Sales experience: Minimum 6 months in a sales roleAvailable for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
$16/hour
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Ages 18+
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Working as a Communications Dispatcher in Security, you will serve as a liaison, communicating with other departments, EMS, police, and associates both on and off property! You'll also...
- Answer emergency and non emergency phone calls, and use a radio to transmit calls for service to Security, Safety, and Fire officers.
- Record calls for service and activities in our Incident Management System.Β
- Monitor CCTV systems, weather software, and communicates via text messaging services; making appropriateΒ notifications when directed.Β
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Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Organization: YBI
Location: Youngstown, OhioΒ
Employment Type: Full-time
Reports To: Chief Manufacturing Officer
Position Overview
YBI is seeking a highly motivated Technical Fellow of Research and Business Development to support YBIβs advanced manufacturing and additive manufacturing initiatives, with a primary focus on supporting the activities of the Youngstown Innovation Hub for Defense and Aerospace.
This position will report directly to YBI while playing a key role in advancing the Innovation Hubβs mission to accelerate additive and advanced manufacturing technologies for defense, aerospace, and industrial applications. The role bridges applied research, federal program development, regional supply-chain engagement, and the development of shared-use, fee-for-service technical services that support manufacturers across Northeast Ohio and the broader Midwest.
Key Responsibilities
Business Development, Commercialization & Innovation Hub Support
β’ Identify, pursue, and develop business development opportunities aligned with YBIβs advanced manufacturing strategy and the Youngstown Innovation Hubβs defense and aerospace focus.
β’ Support commercialization and technology transition efforts that move innovations from TRL/MRL development into pilot and production environments.
β’ Engage OEMs, tier suppliers, foundries, tooling and mold shops, and additive manufacturing service providers throughout Northeast Ohio and the Midwest.
β’ Represent YBI in engagements with industry partners, government agencies, academic institutions, and regional economic development organizations.
Shared-Use & Fee-for-Service Program Development
β’ Lead the design, launch, and expansion of YBIβs internal fee-for-service and shared-use technical services, in coordination with Innovation Hub activities.
β’ Develop service offerings, engagement models, and pricing strategies for reverse engineering, 3D scanning and metrology, rapid prototyping, additive manufacturing, and mold/tooling design.
β’ Align service capabilities with regional manufacturing needs, workforce development priorities, and defense supply-chain requirements.
β’ Support utilization of YBI and Innovation Hub equipment and facilities by industry partners, small businesses, and startups.
Grant Writing & Federal Program Development
β’ Lead and support competitive proposals for SBIR/STTR, Department of Defense, and manufacturing-focused federal funding programs.
β’ Integrate YBI capabilities, Innovation Hub assets, and sustainable revenue models into grant proposals and long-term program strategies.
β’ Coordinate proposal development across YBI staff, technical teams, academic partners, and administrative stakeholders.
Research, Technical & Market Analysis
β’ Conduct applied research and market analysis related to additive manufacturing, advanced materials, and hybrid manufacturing processes.
β’ Support applied R&D, demonstration projects, and pilot programs in metal and ceramic additive manufacturing.
β’ Evaluate manufacturability, scalability, cost, and quality considerations for transitioning technologies into production.
β’ Prepare technical reports, white papers, and sponsor-facing deliverables.
Required Qualifications
β’ PhD preferred (Masterβs degree with significant relevant experience will be considered).
β’ Demonstrated experience in federal grant writing, particularly SBIR/STTR programs.
β’ Strong applied research and technical analysis capabilities.
β’ Working knowledge of additive manufacturing and 3D printing technologies.
β’ Excellent written and verbal communication skills.
Preferred / Bonus Qualifications
β’ Experience working with or supporting programs for the U.S. Department of War
β’ Experience building or managing shared-use, fee-for-service, or applied research service models.
β’ Familiarity with Northeast Ohio and Midwest manufacturing supply chains, including metal additive manufacturing, 3D-printed ceramics, castings, foundry operations, mold design, tooling, and hybrid manufacturing.
β’ Experience supporting technology transition, scale-up, or manufacturing readiness initiatives.
Why Join YBI
β’ Opportunity to work directly for YBI, a national leader in advanced manufacturing innovation.
β’ Direct role in supporting the Youngstown Innovation Hub for Defense and Aerospace.
β’ Access to state-of-the-art additive manufacturing, scanning, and prototyping capabilities.
β’ Collaborative environment connecting startups, manufacturers, academia, government, and workforce partners.
β’ Meaningful impact on defense, aerospace, and industrial supply chains in Northeast Ohio and the Midwest.
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our core values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
The Contact Center Specialist 1, under close supervision, responds to routine inbound calls, emails, and electronic requests. They assist as front-line help for product and service requests. This may include technical help, answering questions, registering new patients, and scheduling healthcare appointments. They also provide financial clearance, handle complaints, troubleshoot problems, and provide information for the institution.
Essential functions of the role include:
- Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests.
- Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution.
- Provides accurate, valid, and complete information to customers using the right methods and tools. Identifies emergent health situations based on caller information. Coordinates immediate triage.
- Works collaboratively with providers, clinical staff, and other departments to ensure patients' needs are met.
- Accountable for calming upset customers by providing a composed and professional demeanor.
- Identifies and escalates priority issues for resolution.
- Documents all customer contacts and accurately processes various documents to ensure optimal service.
- Schedules, prepares, and communicates appointment details and financial information. This ensures timely arrival, appointment preparedness, testing, and optimal reimbursement.
- May need to ensure accurate creation of new accounts in the electronic medical record system, avoid duplicate accounts, and verify insurance coverage.
- Writes messages on behalf of patients, caregivers, and healthcare professionals to clinic administrative and provider staff.
Key success factors include:
- Experience in a call center, customer service, or healthcare setting is preferred. Should have a moderate understanding of general job aspects.
- Requires good listening, interpersonal and communication skills, and professional, nice and respectful telephone etiquette.
- Excellent data entry, numeric, data entry, and computer navigational skills.
- Knowledge of the patient portal is preferred.
- Knowledge of customer service values and practices is preferred.
- Knowledge of call center telephony and technology preferred.
- Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to customer inquiries.
- Comfortable working in a fast-paced, constantly changing, and stressful environment.
Belonging statement: We believe that all people should feel welcomed, valued and supported.
Qualifications:
- Education - H.S. Diploma/GED Equivalent
- Experience - Less than 1 Year of Experience
SERVICE DESK ENGINEER (WA/OR/ID)
CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS β INTERNATIONAL CANDIDATES NEED NOT APPLY
Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.
We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.
You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.
Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.
Duties/Responsibilities
- Build and maintain deep technical expertise across datacenter technologies including virtualization, Windows Server, storage, backup/DR, datacenter networking, and identity/core services (AD/DNS/DHCP).
- Resolve complex, multi-layer support incidents involving availability, performance, recoverability, and security across compute, storage, virtualization, and infrastructure services in a multi-customer MSP environment. Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality.
- Partner with Service Desk, Network, Security, and Projects teams to deliver customer outcomes and improve service maturity through standardization, documentation, and automation.
- Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSIβs vendor relationships
- Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
- Other work-related duties as assigned
Qualifications/Requirements
1-3 years of equivalent technology experience
Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
- Datacenter / Virtualization
- VMware vSphere/ESXi/vCenter (preferred) and/or Hyper-V
- Compute platforms such as Cisco UCS and/or HPE
- Windows Server / Core Services
- Active Directory, DNS, DHCP, Group Policy
- General Windows Server administration and troubleshooting
- Storage / Backup / DR
- SAN/NAS concepts (iSCSI, snapshots, replication)
- Backup systems and restore validation / DR testing
- Cloud
- Azure / Entra ID integration, hybrid identity, M365 dependencies
- Hands-on experience supporting solutions from some of the listed vendors above
- Experience administering phone systems (Cisco, etc.) preferred
- Contact Center administration experience preferred
- Strong interpersonal, written, and oral communication skills
- Strong analytical and problem-solving skills
- Strong customer service orientation
- Candidate must be able to conduct research into issues and problems
- Candidate must be able to present ideas in user-friendly language
- Candidate must be highly self-motivated and self-sufficient
- Candidate must be able to effectively prioritize tasks in a high-pressure environment
- Candidate would either need to have a valid Driverβs license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.
Compensation/Benefits
Compensation $70-90k Annually DOE
RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.
Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.
As aΒ Clinical Technology Specialist, you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offerΒ comprehensive trainingΒ to equip you with the skills and confidence to thrive in your role.Β Β Primary Responsibilities:Β Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgeryΒ Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentationΒ Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel. When overnight travel is requiredΒ gasoline, meal per diems, andΒ the hotel will be provided per the companyΒ expense policy.Practice safe vehicle operations, safe workplace practices, and laser safety techniquesΒ Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners
Requirements: Must be able to work a flexible schedule with early mornings, evening cases,Β and occasional weekend coverage or overnight travelProfessional demeanor and strong team-oriented mindsetMust be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizationsBasic computer/smartphone proficiencyHigh School diploma or equivalentΒ Must hold a valid U.S. driverΓ’β¬β’s license with no major violationsAbility to push, pull, and manipulate medical equipment over 50 poundsAbility to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful: Ability to work independentlySelf-starter with excellent problem-solving abilitiesOutstanding communication and customer service skillsΒ Strong organizational skills with a high attention to detailΒ Preferred Background:Β If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role.Β If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! Wage Range: $25Β - $28Β an hourΒ depending on experience Join ForTec Medical Γ’β¬β make YOUR impact today!Β
All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. PandoLogic. Keywords: Student Transition Coordinator, Location: San Francisco, CA - 94151
Benefits & Scheduling:Β 23.75/hourΒ base pay (up toΒ 25.25/hourΒ with incentives!) paidΒ weeklyΒ 10-hour shifts are typical but days vary Up to a 4-day work week,Β 40 hoursΒ is typical One weekend day per weekΒ required A minimum of two paid 15-minuteΒ breaksΒ during your shift and one unpaid 30-minute meal breakΒ Medical InsuranceΒ offered 401KΒ with company match Paid time off (PTO)Β begins accruing immediately Tuition ReimbursementΒ program PaidΒ training and overtime Β Key Duties & Responsibilities: Successfully handle andΒ deliverΒ packagesΒ on timeΒ SafelyΒ drive and perform safetyΒ inspectionsΒ on an Amazon branded vehicle DeliverΒ SMILESΒ and provideΒ excellent customer serviceΒ and satisfaction Keep paceΒ inΒ aΒ physically demandingΒ job working in allΒ weatherΒ conditions and on various routes LiftΒ packages up to 50 lbs Deliver up toΒ 180-200Β stops per day; up toΒ 300-400Β packages Load and unload packages in delivery vehicle Communicate effectivelyΒ with support team and ensure deliveries are completed Support the team in daily work requirements including participation in rescue calls when other team members need assistance with their routesΒ
Requirements: Must beΒ at least 21 years oldΒ Must hold a valid driverΓ’β¬β’s license and be authorized to work in the United States Must pass aΒ 4-Panel Drug ScreeningΒ (does not include THC inΒ pre-employment testing)
Why YouΓ’β¬β’ll Love Working For Salix Logistics:Β Competitive pay and performance incentives Be recognized for your work through driver appreciation events and activities Opportunities for professional growth with a growing company Stay active in a fast-paced, fun, and ever-changing environment Connect with and be a service to your local community I started my journey delivering SMILES as a delivery associate and became an owner in a few years! With a positive mindset, hard work, and a can-do attitude, this could be your story too. The sky is truly the limit so start your own journey with Salix Logistics today! We are an Equal Opportunity Employer.Β All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation. PandoLogic. Keywords: Pick Up and Delivery Driver, Location: Mount Joy, PA - 17552
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We're looking for enthusiastic individuals who are passionate about delivering exceptional customer service and thrive in a team-oriented environment. Join our team as a Call Center Representative.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesKey Responsibilities:
- Answer inbound calls and respond to customer inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints with professionalism and empathy.
- Document all customer interactions in the CRM system.
- Follow communication scripts and standard operating procedures.
- Meet or exceed performance metrics including call quality and handle time.
- Collaborate with team members and supervisors to improve service delivery.
Wonder if you are a good fit for this position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years or older.
- High school diploma or GED required.
- Fluent in English and Spanish (spoken and written).
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Basic computer literacy and typing skills.
- Previous customer service or call center experience is a plus.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What you can expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of EmploymentAll MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
About UsMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps,
Position title:
Assistant/Associate/Full Researcher
Salary range:
The UC academic salary scales set the minimum pay determined by rank and step at appointment. See the following table for the current salary scale for this position: . A reasonable estimate for this position is $199,700- $357,200.
Percent time:
100%
Anticipated start:
Winter/Spring 2026
Position duration:
Initial appointment is for one year with the possibility of renewal based on performance and funding availability.
Application Window
Open date: February 26, 2026
Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Saturday, Mar 28, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
The Advanced BioImaging Center (ABC) in the Department of Molecular and Cell Biology at the University of California, Berkeley seeks applications for a Professional Researcher at the Assistant, Associate, or Full rank. The selected candidate will be appointed at the rank to commensurate with prior experience. The position will report to Professor Gokul Upadhyayula, with Professor Eric Betzig serving as an additional academic mentor. The researcher will conduct independent research at a level comparable to the Professor series.
The Advanced BioImaging Center (ABC) at UC Berkeley aspires to be a world-leading multidisciplinary imaging center that drives important biological discoveries through critical new advances in all aspects of imaging technology and that drives the dissemination of that technology through a multi-pronged education strategy to scientists around the world. ABC was intentionally designed to maximize scientific productivity and impact by adopting groundbreaking imaging technologies such as the next-generation adaptive optical multifunctional microscope, incorporating the high-level technical expertise of instrumentation scientists, applied mathematicians, and computational scientists, and building worldwide collaborations aimed at tackling the challenges posed by terabyte and petabyte-scale imaging data processing, visualization, and dissemination. Members of the ABC have access to leading - edge imaging and computing hardware, as well as exposure to collaborators from a range of diverse disciplines, including in the fields of Artificial Intelligence, Data Science, Mathematics, and more.
This position will focus on advanced, independent research leading the ABC computational team to develop vision-transformer-based foundation machine learning models. The Researcher will work closely with an interdisciplinary team of optical physicists, engineers, and computational imaging researchers to achieve the ambitious goal of creating a generative AI model for segmenting and querying complex 4D high-resolution data of zebrafish development. This is an exciting opportunity to contribute to advancing biological imaging and AI-driven data analysis at the intersection of biology and computational science.
As this project grows, the individual will be expected to expand their leadership and adapt to the evolving scope of the research. The role will begin with leading efforts to supervise data collection and management, model development, and collaborating with leadership across the center. The researcher will build and manage a team of data scientists, and computational biologists to test AI-driven imaging models and will facilitate scientific collaborations with local, domestic, and international researchers. This position will take on a growing role and contribute to a groundbreaking initiative in biological imaging.
Key Responsibilities:
*Conduct and design independent research and lead a team of data scientists and software engineers to enable the development of state-of-the-art AI models for light sheet microscopy data.
*Collaborate with experts in optical physics, engineering, and computational imaging to support a foundational AI model for high-resolution developmental biology data.
*Conduct and lead experimental design, data acquisition, and data analysis pipelines to ensure optimal data quality.
*Facilitate and maintain scientific collaborations with local, domestic, and international researchers as the project expands.
*Publish research findings in high-impact journals and presenting at scientific conferences.
*Supervise and mentor graduate students, postdoctoral fellows, staff scientists, and academic research titles involved in machine learning and biological data analysis.
*Lead the development of new AI models and data processing tools for datasets generated on multicellular tissues, organoids, transparent embryos.
*Oversee the design and development of new machine learning tools for petabyte-scale light sheet datasets that are typically 4D or 5D (x,y,z,t,chemistry).
*Advise on applications of these tools for biological imaging; collaborate with graduate students, postdoctoral fellows and academic research titles on specific projects to test, learn and implement for general and specific use cases.
*Bring cross disciplinary expertise to solve problems at the intersection between life science, computer vision, and state-of-the-art AI methods.
*Identify and study scaling laws for machine learning models on large-scale 5D light sheet datasets.
*Organize and plan on the design and development of new AI techniques to further ABC's mission.
Lab:
Qualifications
Basic qualifications (required at time of application)
PhD (or equivalent international degree)
Additional qualifications (required at time of start)
Two (2) years of post PhD research experience.
For consideration for Associate Researcher rank, a minimum of 8 years of post PhD research experience as a group leader or principal investigator (PI) supervising a team of PhD-level scientists in industry or academia.
For consideration for full Researcher rank, a minimum of 14 years post PhD research experience, including a minimum of 8 years of experience leading a team as a principal investigator (PI) at the university level or in industry with demonstrated success managing graduate students, postdoctoral researchers, technicians, or equivalent positions.
Preferred qualifications
*PhD or equivalent international degree in Data Science, Computer Science, Bioinformatics or Related field.
*Hands-on experience with developing machine learning models for large-scale light sheet microscopy.
*Strong publication record indicating research independence and leadership.
*Excellent communication, organizational, and leadership skills.
*Proven track record of interdisciplinary collaboration, especially in integrating machine learning with biological research, physics, engineering, or computational fields.
*Demonstrated experience working with large-scale biological datasets, including experience with computational image analysis.
*Demonstrate understanding of optical microscopy, including light sheet microscopy, adaptive optics, and modern scientific cameras.
*Demonstrated ability to work in a research team, manage active collaborations with other academic groups.
*Demonstrated experience handling and processing large scale imaging datasets (>100TB to petabyte scale and beyond).
*Expertise in programming in C/C++, MATLAB, Bash.
*Expertise in databases, data infrastructure, data governance.
*Expertise in high performance computing using SLURM or LSF.
*Experience with PyTorch, JAX, or Tensorflow.
*Experience with NVIDIA CUDA and related OpenMP programming.
*Experience with cloud services (AWS, GCP, Azure, etc.).
*Experience with state of the art AI/ML architectures (vison transformers, diffusion models, etc.).
*Experience supervising and mentoring undergraduate/graduate students, and/or technicians.
*Ability to effectively communicate, participate in efficient and open collaboration, and engage with a diverse group of researchers.
*The ideal candidate will be innovative and able to synergize various ideas and approaches, while exercising sound judgment to evaluate and take acceptable risks.
*Expertise in leading teams in executing machine learning projects, as evidenced by last author peer-reviewed publications within their scientific discipline.
*Readiness to scale efforts and grow with the expanding scope of the project, including building and managing a team and facilitating collaborations.
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter
Research Statement - Please discuss research accomplishments and proposed plans. This can include, for example, your publication record, awards, presentations, inclusive research practices that promote the excellence of your research, and areas for future research.
Reference requirements
- 3 required (contact information only)
Apply link:
JPF05214
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
Berkeley, CA
Lateral Partner or Of Counsel - Technology & Outsourcing - Boston or Remote
Our client is a top mid-sized firm, seeking a seasoned Lateral Partner or Of Counsel for its growingTechnology & Outsourcing Practice Group. This position can be in Boston or fully remote. Some portable business is preferred. The T&O practice handles cutting-edge work in emerging technologies, including IoT, AI, open-source licensing, social media, and e-commerce. The firm is known for its collegial culture, financial growth, flexible work arrangements, and women leadership.
Qualifications
- Significant experience in technology and outsourcing transactions, including SaaS agreements, business process and IT outsourcing arrangements.
- Some portable business is strongly preferred.
- Ability to hit the ground running, with excellent interpersonal skills and desire to work within a collaborative team.
About Us
Marina Sirras & Associates LLC is a boutique legal recruiting firm committed to connecting exceptional legal talent with top-tier law firms and in-house legal departments nationwide. With decades of experience and a personalized, relationship-driven approach, we take pride in understanding the unique needs of both our clients and candidates.
We are a proud member of the National Association of Legal Search Consultants (NALSC) and strictly adhere to the NALSC Code of Ethics. Marina Sirras, our founder, is a former President and Chairperson of the organization, reflecting our longstanding commitment to integrity and professionalism in legal recruiting.
To learn more about our team and services, please visit us at
*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*
Position Summary:
Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.
As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.
You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.
Responsibilities include but not limited to:
Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms
Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions
Qualifications:
Hands-on experience engineering and supporting cloud-based telephony or contact center platforms
Strong understanding of VoIP technologies, SIP, and call routing concepts
RingCentral and RingCentral Contact Center engineering
NiCE inContact / CXone administration and development
Cyara or similar modern telephony orchestration platforms
Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments
Solid knowledge of networking concepts related to real-time communications
Preferred Qualifications:
Supporting remote contact center agents
REST API integrations and automation
Scripting using PowerShell or Python
Workforce management, call recording, or speech technologies
PSTN carrier and phone number lifecycle management
This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.
#LI-Hybrid**This position willhave a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
Job Responsibilities
* Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
* Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
* Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
* Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
* Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
* Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* High School Diploma or GED.
* Must be fluent in reading, writing, and speaking English.
* Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
* Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
* Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
* Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
* Willing and able to carry up to 50 pounds with or without reasonable accommodation.
* Willing and able to work a flexible shift.
* 18 years of age or older.
Preferred Qualifications
* PTCB or ExCPT certification.
* At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
* Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
* Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents)
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $18 - $24 / Hourly
Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
Job Responsibilities :
* Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
* Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
* Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
* Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
* Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
* Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* High School Diploma or GED.
* PTCB or Except certification.
* Must be fluent in reading, writing, and speaking English.
* Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
* Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
* Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
* Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
* Willing and able to carry up to 50 pounds with or without reasonable accommodation.
* Willing and able to work a flexible shift.
* 18 years of age or older.
Preferred Qualifications
* At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
* Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
* Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $17.5 - $23.35 / Hourly
Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
Job Responsibilities
* Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
* Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
* Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
* Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
* Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
* Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* High School Diploma or GED.
* Must be fluent in reading, writing, and speaking English.
* Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
* Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
* Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
* Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
* Willing and able to carry up to 50 pounds with or without reasonable accommodation.
* Willing and able to work a flexible shift.
* 18 years of age or older.
Preferred Qualifications
* PTCB or ExCPT certification.
* At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
* Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
* Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents)
We will consider employment of qualified applicants with arrest and conviction records.
#VHDEI
Salary Range: $18 - $24 / Hourly
If you are looking to join a team-based collaborative cancer care program as a BE/BC Hematologist Oncologist and share a similar vision, we'd like to hear from you!-Join our growing team of 9 Oncologists and 15 Advanced Practice Providers-4 Clinical Days & 1 Admin Day -Team Based Clinical practice in partnership with a dedicated Advanced Practice Provider, RN, MA, scheduler and access on site infusion RN team-Disease specific areas of focus, with new consults structured based on your professional interests-Dedicated care coordination time in support of your patient care administrative needs-Growing Research Program- grant funded through NCI (National Cancer Institute) Access to Precision Medicine and Clinical Trial Office resources -Interdisciplinary Disease Specific Centers of Excellence (with administrative support for specialized Tumor Boards, Accreditation, and Outcomes Based Tracking and Reporting)-Advanced Radiation Therapy technology and therapeutic services, with access to multi-modal imaging and specialty MD expertise-Centralized Cancer Center leaders and staff working directly with you to manage your practice (High performance Tumor Registry Team; Front Office Operations to manage referrals, scheduling and financial clearance needs; Cancer Navigation, Genetics, Social Work/Behavioral Health Services; Lodging & Transportation support for your patients under an annual ACS grant- all among many services offered)-EPIC EMR used throughout health system
Director of Healthcare Technology Product Strategy
Location: Hybrid in Dallas, TX OR Remote Nationwide with travel
Are you a strategic healthcare product leader who thrives at the intersection of business growth and technology innovation? An expanding, mission driven healthcare services organization is seeking a Director of Healthcare Technology Product Strategy to shape and lead enterprise product initiatives that directly impact patient access, operational performance, and long-term growth.
This is a high visibility leadership role designed for a commercially minded product strategist, someone who can translate executive vision into scalable technology capabilities across imaging, scheduling, call center operations, reporting, and enterprise systems. You will serve as a key bridge between executive leadership, clinical and operational stakeholders, and technical teams, ensuring that every technology investment drives measurable financial and patient experience outcomes.
Key Responsibilities
Enterprise Strategy and Roadmap
- Develop and lead a multi-year-old technology product roadmap aligned with growth, operational performance, and patient experience goals
- Translate executive priorities into scalable technology capabilities and measurable outcomes, including AI and analytics initiatives
Business Case and Financial Leadership
- Build ROI driven business cases and define KPIs tied to revenue, cost reduction, throughput, and patient satisfaction
- Partner with executive and finance teams to prioritize investments based on enterprise value
Operational Alignment and Product Execution
- Collaborate with leaders across scheduling, call center, imaging, and reporting to identify and implement measurable improvements
- Lead build versus buy versus partner evaluations and oversee vendor selection and lifecycle management
- Ensure solutions meet regulatory, interoperability, and governance requirements
Cross Functional Influence
- Drive alignment across operations, IT, engineering, and clinical stakeholders
- Anticipate risks and system interdependencies while fostering a culture of accountability and continuous improvement
Required Experience
- 7 plus years of experience in healthcare product management, healthtech, diagnostics, or provider side enterprise systems
- Demonstrated success building business cases tied to revenue growth, cost reduction, or operational throughput improvement
- Experience leading enterprise software evaluations and vendor selection processes
- Strong understanding of healthcare operational workflows such as scheduling, patient access, imaging, reporting, or revenue cycle touchpoints
- Experience working within regulated healthcare environments and interoperability frameworks
- Proven ability to influence senior leaders and drive cross functional alignment
Preferred Experience
- Background in radiology, enterprise imaging, or multi-site healthcare service environments
- Experience leading system modernization, consolidation, or digital transformation initiatives
- Exposure to AI enabled healthcare workflows and analytics driven decision making
This is an opportunity to step into a strategic leadership role with enterprise impact. If you are energized by aligning business growth with technology execution and want to shape the future of healthcare operations at scale, we would welcome a confidential conversation.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
At Novant Health, every career starts with purpose and belonging. With our new Scott's Hill Medical Center opening soon in Wilmington, NC, weβre building a team to deliver advanced, patient-centered care from the ground up. This is your chance to shape care from day one, grow with purpose, and thrive.Β
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You belong here!
Scott's Hill Medical Center
109 Scotts Hill Medical Drive
Wilmington, North Carolina 28411
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What We're Looking For:- Education: High School Diploma or GED, required.
- Graduate of an accredited School of Surgical Technology program or Military Training Equivalent (68D β Operating Room Specialist). For incumbents who are not graduates of an accredited School of Surgical Technology or have certification please see additional skills required. Soley, online Surgical Tech program credits will not be accepted β intern program graduates must meet online program and skill/competency assessment requirements. Required.
- Experience:Β Previous Surgical Technologist experience, preferred.
- Licensure/Certification:Β Current Surgical Tech Certification, preferred.
- Additional Skills Required:Β For incumbents who are not graduates of an accredited School of Surgical Technology or have certification the following additional requirements may apply: new graduates must obtain certification within 12months of hire. Ability to successfully complete generic and department-specific skill validation and competency testing. Demonstrate effective and appropriate customer service skills, verbal and nonverbal communication techniques, interpersonal relationship skills, and time management skills. Intern program graduates must meet online program and clinical skill/competency assessment requirements.
The Surgical Technologist works under the supervision of a surgeon and registered nurse to facilitate the safe and effective conduct of invasive surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the operative procedure is conducted under conditions that maximize patient safety. Surgical technologists possess expertise in the theory and application of sterile and aseptic technique and combine the knowledge of human anatomy, surgical procedures, and implementation tools and technologies to facilitate a physician's performance of invasive therapeutic and diagnostic procedures.
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Come join a remarkable team where quality care meets quality service, in every dimension, every time.
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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
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It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
Answer incoming bank calls, forward or assist caller accordingly while adhering to customer service standards and department policy.Provide technical support and assistance to customers and branches for all Digital Banking products and services as well as general customer assistance with basic deposit and loan questions.
Essential Duties:
- Provide assistance and technical support to customers via the help desk, maintaining professionalism and exemplary customer service skills.
- Answer other general customer questions relative to bank products and services.
- Follow Digital Banking procedures to complete Regulation E claims and inquiries. Close cards and reorder when appropriate. Work with Fraud Analysts as necessary.
- Enter information and detail from each call in Synapsys.
- May be asked to complete branch requested maintenance, answer customer email inquiries, respond to customer research requests, assist with department account reconcilement, and other clerical duties.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
Ancillary Duties:
As an integral member of the Customer Care Center, this position is also responsible to provide assistance wherever necessary to help the department and the Bank in achieving their annual goals.
Qualifications
Education, Training and Requirements:
- High School Diploma or equivalent required.
- All applicants must be 18 years of age or older.
Skills:
- Proficient PC Skills including typing.
- Ability to learn and utilize the software necessary to initiate any processes with regards to Digital banking.
- Excellent verbal and written communication skills.
- Attention to detail, excellent listening skills and the ability to remain calm and patient under pressure.
Experience:
- Customer service experience in a fast paced, high volume work environment required. Banking and/or call center experience preferred.
Other Job Information
Hours: 40 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $18.25/Hr.
Maximum
USD $24.71/Hr.
$14.25/hour.
Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.
The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.
- Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
- Ensure guest information is entered accurately.
- Enter and maintain credit card details in a secure and confidential process.
- Make people happy by providing memorable service that builds long-lasting relationships.
- Identify the needs of the guest, clarify information, and provide solutions to their problems.
- Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.
Some of our amazing perks and benefits:
- Fosters a healthy work-life balance
- Complimentary tickets for friends and family
- Office incentives
- Discounts on park food and merchandise
- Discounts on local businesses and attractions
- Employee events and gatherings
- Paid training and free uniforms provided
Responsibilities:
- Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- Ability to provide exceptional customer service with a passion to help guests from all over the world.
- Excellent communication and active listening skills.
- Must be able to multi-task and work in a loud, fast-paced environment.
- Self-starter and ability to work efficiently with minimal supervision.
- Must maintain professionalism and confidentiality.
- Open availability to include working weekends, nights, and holidays.
- Must have computer literacy and ability to type a minimum of 25 wpm.
- Experience with general office environment.
- Must be 18+ years of age.
- Preferred experience in a resort, call center or an attraction setting.
- Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law