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35,882 positions found

Financial Call Center Specialist
✦ New
Salary not disclosed
Rio Rancho 12 hours ago
A-Line Staffing is now hiring a Full-Time, On-Site, Financial Call Center Specialist in Rio Rancho, NM! (THIS POSITION ON SITE! THE HOURS VARY WITH WEEKEND WORK).

About Us We are guided by a common purpose: to help make financial lives better through the power of every connection.

We deliver for our clients, teammates, communities, and shareholders every day by driving Responsible Growth.

Being a Great Place to Work is core to how we grow responsibly.

We are committed to an inclusive workplace, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making a positive impact in the communities we serve.

We support an in-office culture with defined attendance requirements while allowing role-specific flexibility.

Here, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description We are seeking a Personal Banker / Client Solutions Specialist to assist clients with their credit and short-term lending needs while identifying additional opportunities to help them reach their financial goals.

You will create a positive client experience by building, deepening, and retaining relationships, managing risk, and offering customized solutions.

Financial Call Center Specialist Compensation The pay for this position is $25.00/hr Benefits are available to full-time employees after 90 days of employment · Competitive medical, dental, and vision plans · 401(k) with company match · Paid Time Off (PTO) · Training and career development opportunities Financial Call Center Specialist Highlights This position is a Direct Hire role! The required availability for this position – Training schedule is Monday-Friday 9am-5:30pm MST After training ability to work variable schedules Monday – Friday: 6:00 AM – 8:00 PM MT Saturday: 7:00 AM – 5:00 PM MT Sunday: 6:00 AM – 3:00 PM MT Financial Call Center Specialist Responsibilities · Assist clients with credit and short-term lending needs while uncovering additional financial opportunities.

· Respond to client inquiries and concerns with tailored solutions.

· Sell and fulfill banking products, including credit cards, loans, checking, and savings accounts.

· Identify client needs for licensed sales functions and refer to Line of Business partners.

· Manage risk in every transaction using available tools.

· Build rapport and create a positive client experience through active listening and addressing questions.

Financial Call Center Specialist Requirements Passion, commitment, and drive to improve clients’ financial lives.

Ability to engage clients, understand their needs, and communicate solutions clearly.

Team-oriented with flexibility to work weekends and holidays.

Comfort with receiving feedback and adapting to ongoing changes.

Intermediate computer proficiency.

Self-motivated with strong organizational, decision-making, and problem-solving skills.

Desired Qualifications Experience providing card solutions.

Background in banking or financial services.

Call center or telephone sales experience.

Skills Client Experience Branding Customer and Client Focus Adaptability & Active Listening Problem Solving & Issue Management Referral Identification & Client Solutions Advisory Attention to Detail Knowledge of relevant laws, rules, and regulations Education Minimum: High School Diploma / GED / Secondary School or equivalent If you think this Financial Call Center Specialist position is a good fit for you, please reach out to me—feel free to call, e-mail, or apply to this posting!
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Healthcare Call Center Representative
Salary not disclosed
Alhambra, CA 4 days ago

Job Title : Healthcare Call Center Representative

Location : Alhambra, CA 91803 (Local Remote)

Duration : 3+ months contract (Possible extension )

Education : High school Diploma

Shift Details : 7 am-7 pm staggered shifts, possible weekends, job seekers. Must be able to work OT

Job Description:

  • Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
  • Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
  • The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.
  • The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
  • Experience working in a CALL CENTER, customer service, and a healthcare department/ environment
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Permanent Office Supervisor/Call Center Manager - up to $65k!
Salary not disclosed
Middle City East 5 days ago
Our client, a multi-practice law firm in Philadelphia, is seeking an Office Supervisor to oversee daily operations of their in‑person and remote contact centers.

Their firm is dedicated to providing exemplary legal services with integrity, mutual respect, and strong commitment to community service.

They foster a pleasant, rewarding workplace that supports professional growth and values teamwork.

This full‑time, onsite role is ideal for a proactive leader who excels in supervising staff, managing workflow, and optimizing operational efficiency.

About You Bachelor's or Associate degree preferred Minimum 5 years of call center and/or collections experience Proven leadership background with experience supervising, coaching, and delegating work High level of integrity and strong sense of urgency Excellent judgment, problem‑solving skills, and attention to detail Strong written and verbal communication skills; able to interact confidently at all levels Highly organized and comfortable working under pressure Ability to maintain confidentiality and exercise discretion Bilingual candidates preferred Availability Monday-Friday, 8:30 AM-5:00 PM, with flexibility for additional hours as needed About the Job Oversees daily operations of both the in‑person and remote contact centers to ensure exceptional customer service.

Conducts comprehensive training for customer service representatives, including temporary and permanent staff.

Develops and maintains a "Best Practices" plan to improve efficiency and standardize procedures.

Monitors productivity through direct observation and performance data, providing daily feedback and coaching.

Recommends assignments, promotions, and disciplinary actions based on performance evaluations.

Analyzes volume trends in calls, foot traffic, and document processing to plan staffing and workflow needs.

Identifies accounts that would benefit from outreach and prepares outbound call lists for representatives.

Maintains accurate attendance, performance, and quality‑control records.

Tracks daily in‑person foot traffic and adjusts staffing and coverage as needed.

Creates and manages break and lunch schedules to maintain optimal service levels, with a goal of answering 90% of inbound calls.

Ensures timely handling of mail, returned mail, payments, and other processed documents.

Confirms all office and phone equipment is functioning properly and coordinates with IT when issues arise.

Updates training materials and reviews policy changes with staff.

Manages inventory and orders office supplies through approved vendors.

This is a full-time, onsite position in Philadelphia, paying up to $65,000 a year.

If you are a collaborative, detail‑oriented leader who thrives in a fast‑paced environment, we encourage you to apply! Please submit a Microsoft Word version of your resume today for immediate feedback.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.

Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future (TM)
permanent
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Call Center Manager
Salary not disclosed
Charleston, SC 2 days ago

Job Title: Call Center Manager

Location: Charleston, SC


Position Overview:

We are seeking a Customer Service Manager with 6-8 years of experience in customer service operations and 3-5 years in a management role. The ideal candidate will have deep knowledge of supply chain processes, logistics, and customer service strategies, with a focus on driving team performance and ensuring customer satisfaction. Experience in textile manufacturing and knowledge of SAP, MRP/ERP systems, and ISO standards are highly preferred.


Key Responsibilities:

  • Lead and motivate a performance-driven customer service team to meet business goals.
  • Manage customer service operations to ensure high-quality service and meet global/regional/local targets (Sales, Inventory, OTIF).
  • Deep knowledge of reverse logistics, order management, and customer service strategies.
  • Oversee inventory costing and transactions, driving improvements in inventory management.
  • Ensure customer satisfaction by understanding customer needs and addressing issues proactively.
  • Ensure compliance with EHS, ethics, and operational standards.


Key Requirements:

  • Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
  • 6-8 years of customer service experience, with 3-5 years in a management role.
  • Strong communication and presentation skills.
  • Expertise in MRP/ERP, SAP knowledge preferred.
  • Experience with ISO 9000, TS16949, SOX, and logistics/transportation.
  • Textile manufacturing experience is a plus.


Key Competencies:

  • Decision making and adaptability
  • Situational influencing and organizational commitment
  • Achievement orientation and customer focus

If you have the experience and skills to manage a dynamic customer service team and drive operational excellence, we encourage you to apply!

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Director, Nurse Contact Center - Call Center
✦ New
Salary not disclosed
Wausau, WI 1 day ago

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.


Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER to join our NURSING CONTACT CENTER team!


Under the direction of the Vice President – System Patient Service Center, the Director of Access & Referrals and Nurse Contact Center provides leadership, coordination, and operational oversight for Scheduling & Referrals and the Nurse Contact Center. This position leads the integration and unification of the call centers across WI/MI/MN under ambulatory Leaderhship and supports Aspirus’ strategic plans including overall patient service center growth and development.


The Director is responsible for ensuring operational excellence through standardized workflows, efficient staffing, and achievement of enterprise KPIs for access, quality, and patient experience. The Director partners closely with the Shared Support teams (Quality Assurance, Workforce Management, and Training & Development) to ensure data-driven performance management and continuous improvement.


Experience/Qualifications


  • Bachelor’s degree in health-related field or business administration required.
  • Master's degree in health or business preferred.
  • Ten years’ experience in health administration, including at least five years in direct ambulatory clinic administration/operations, is strongly preferred. Previous experience in health system scheduling practice.
  • Strong operational leadership, team development, and project management skills.
  • Excellent interpersonal, communication, and change management abilities.
  • Proficient in Epic EMR, contact center telephony platforms, Microsoft Office Suite
  • Familiarity with patience access, scheduling, referrals, triage, and revenue cycle dependencies.
  • Ability to lead through influence across functions and regions.
  • Annual competencies as required by Aspirus and/or various regulatory agencies based on entity and/or job position.


Employee Benefits

  • Full benefits packages available for part- and full-time status.
  • PTO accrual from day one!
  • Generous retirement plan with match available.
  • Wellness program for employees and their families.


Our Mission: We heal people, promote health and strengthen communities.


Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit .

Click here to learn more.


Ready to apply? CLICK HERE

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Physician - Wound Care and HBOT - The Advanced Wound Center
🏢 Vituity
Salary not disclosed
San Ramon, CA 4 days ago

San Ramon, CA – Seeking Wound Care Physicians

 

Join the Physician Partnership Where You Can Increase Your Impact

 

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

 

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

 

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

 

The Opportunity

  • Seeking Board Eligible/Certified physicians.
  • Certification in wound care and HBOT required.
  • Current CA state license is a plus.

 

The Practice

The Advanced Wound Center – San Ramon, California

  • Part of the TriValley John Muir Health System and within the San Ramon Regional Campus footprint.
  • Four (4) rooms for wound care and two (2) HBO Chambers
  • Patient mix includes primarily adults.
  • An average of 10-16 patients per day.
  • Guaranteed hourly despite volume.
  • Multi-specialty wound care plus hyperbaric practice.
  • Currently have general surgery, EM, and vascular surgery specialties.

 

The Community

  • San Ramon, California, is a thriving city in the San Francisco Bay Area, offering a blend of suburban tranquility, natural beauty, and vibrant community life.
  • Nestled against the foothills of Mount Diablo, San Ramon boasts scenic parks like Central Park and the Las Trampas Regional Wilderness, perfect for hiking, picnicking, and outdoor adventures.
  • The city’s modern City Center Bishop Ranch features dining, shopping, and cultural events, adding a lively touch to daily life.
  • Seasonal weather includes warm, sunny summers and mild winters, ideal for year-round activities.
  • Its location provides easy access to the Bay Area’s attractions, from San Francisco to Napa Valley.
  • San Ramon is known for its excellent schools, safe neighborhoods, and community-oriented atmosphere, making it a wonderful place for families and professionals seeking a balanced lifestyle amid the beauty of Northern California.

 

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior Health Plan Options
  • Dental, Vision, HSA, life and AD&D coverage, and more
  • Partnership models allows a K-1 status pay structure, allowing high tax deductions
  • Extraordinary 401K Plan with high tax reduction and faster balance growth
  • Eligible to receive an Annual Profit Distribution/yearly cash bonus
  • EAP and travel assistance included
  • Student loan refinancing discounts
  • Purpose-driven culture focused on improving the lives of our patients, communities, and employees

 

 

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

 

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

 

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

 

Applicants only. No agencies please.

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Call Center Representative
Salary not disclosed
Phoenix, AZ 2 days ago

Job Title: Call Center Agent

Location: Phoenix, AZ (On-Site)

Hours/Week: 40 (Multiple Shifts)

Shift Options:

  • Thursday to Monday: 12:30 PM – 9:00 PM, 12:45 PM – 9:15 PM, 1:00 PM – 9:30 PM
  • Tuesday to Saturday: 1:00 PM – 9:30 PM

Duration: 3.5 months


Position Overview

The Call Center Agent is responsible for processing calls and written concerns regarding alleged child abuse and neglect. This role requires handling emotionally sensitive matters professionally and accurately, including conducting phone interviews, gathering information, and documenting reports according to state guidelines. The agent will also cross-report cases to relevant authorities when necessary.


Key Responsibilities

  • Screen concerns of alleged child abuse and neglect.
  • Conduct comprehensive phone interviews, research, and information gathering.
  • Determine if concerns meet statutory criteria for investigation.
  • Write qualitative, clear, and professional narratives.
  • Perform detailed data entry and finalize all documentation daily.
  • Input non-abuse correspondence and handle general inquiries about children in DCS custody.
  • Cross-report criminal offenses and concerns to law enforcement or other agencies when required.
  • Work additional hours, including nights, weekends, and holidays, as business needs arise.
  • Adhere to scheduled shifts, breaks, and lunch times.


Required Knowledge

  • Federal and state child protection laws
  • Normal child development stages
  • Effects of cultural differences on parenting
  • Impacts of substance abuse, mental health issues, domestic violence, and poverty on families
  • Roles of courts, law enforcement, hospitals, schools, and mental health agencies
  • Indicators of child abuse and neglect
  • Conflict resolution techniques and statewide community resources
  • Microsoft Office Suite (Outlook, Word, PowerPoint, Teams) and call center applications


Required Skills

  • Active listening and empathy
  • Sensitivity to diverse needs, perspectives, and cultures
  • Critical thinking and decision-making under time constraints
  • High proficiency with technology and call center applications
  • Typing speed of at least 45 WPM
  • Ability to adapt interview techniques based on caller needs
  • Calm and effective response in high-stress situations


Required Abilities

  • Work on-site in a busy call center environment handling sensitive issues
  • Understand and follow DCS policies, procedures, and standards
  • Manage multiple priorities under high workloads
  • Recognize indicators of abuse and neglect
  • Conduct phone interviews while documenting accurately
  • Write clear, intelligible, and professional narratives
  • Respond to public inquiries professionally and without bias


Education & Experience

  • Bachelor’s or Master’s Degree from an accredited institution
  • Minimum 1 year of social service or behavioral health experience
  • Call center, paralegal, or social services experience preferred


Other Requirements

  • Local candidates only (must be available for in-person interviews within 1 week of posting close)
  • Must pass background check and drug screening via HireRight
  • Availability to start within 2 weeks of offer


Preferred Skills

  • Knowledge of federal and state child protection laws
  • Familiarity with cultural impacts on parenting and child development
  • Ability to make time-sensitive decisions independently and accurately
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Call Center Customer Service Representative
✦ New
$21-21 Hourly Wage

Position Title: Call Center Customer Service Representative
Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America
Requisition Number: Req #286

Job Description

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company.

  • Call center and phone customer service experience highly preferred
  • Bilingual preferred: Fluent in English and all languages
  • Stoughton office location
  • 6-8 weeks required in person for training, hybrid after training
  • Full time, 35 hours a week
  • Monday - Friday, 8:30am - 4:30pm

Essential Functions

  • Answers consumer inquires by utilizing multiple modules and programs to assist in first call resolution
  • Ability to learn, retain, and apply information based on training materials, which support program related topics
  • Liaison to other departments within the company

Competencies

  • Ability to multitask
    • Speak on call while reading notes
    • Utilize appropriate modules for research purposes
    • Engaging the caller while researching
    • Notation during the call
  • Professional, friendly and understanding of the consumer’s situation
  • Attentive to details
  • Ability to work efficiently as a team player
  • Ability to work independently
  • Working ability to problem solve
  • Punctual and dependable

Preferred Experience

  • Call Center and customer service experience highly preferred
  • Bilingual a plus

Required Education

  • High School Diploma or equivalent

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

  • No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

  • Sign on bonus
  • Work/Life Balance
  • Paid time off - 25 days per year for full time staff
  • 14 paid Holidays
  • Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
  • Basic Life, Short Term and Long-Term Disability
  • On-site gym (Stoughton Location) and wellness initiatives
  • Annual Reviews with merit-based increases
  • Employee Recognition Program
  • Financial Wellness - 403(b) Retirement Plan with matching
  • Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.


EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.



Job Family: Associate
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 21 USD
Travel Required: No

Compensation details: 21-21 Hourly Wage



PIe66bae39b3d

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Assistant/Associate/Full Project Scientist - Instrumentation Microscopy -Advanced Bioimaging Center - Department of Molecular and Cell Biology
✦ New
Salary not disclosed
Berkeley, CA 12 hours ago
Position overview

Position title:
Project Scientist

Salary range:
The UC academic salary scales set the minimum pay determined by rank and step at appointment. See the following table for the current salary scale for this position: . A reasonable estimate for this position is $146,700 - $204,600.

Percent time:
100%

Anticipated start:
Winter/Spring 2026

Position duration:
Initial appointment is for one year with the possibility of renewal based on performance and funding availability.

Application Window


Open date: February 24, 2026




Most recent review date: Tuesday, Mar 10, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.




Final date: Friday, Mar 27, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

The Advanced BioImaging Center (ABC) in the Department of Molecular and Cell Biology at the University of California, Berkeley seeks applications for two Project Scientist at the Assistant, Associate, or full rank. The selected candidate will be appointed at the rank to commensurate with prior experience. The position will report to Professor Gokul Upadhyayula, with Professor Eric Betzig serving as an additional academic mentor. The project scientist will make significant and creative contributions in the area of molecular and cellular microscopy research.



The Advanced BioImaging Center (ABC) at UC Berkeley aspires to be a world-leading multidisciplinary imaging center that drives important biological discoveries through critical new advances in all aspects of imaging technology and that drives the dissemination of that technology through a multi-pronged education strategy to scientists around the world. ABC was intentionally designed to maximize scientific productivity and impact by adopting groundbreaking imaging technologies such as the next-generation adaptive optical multifunctional microscope, incorporating the high-level technical expertise of instrumentation scientists, applied mathematicians, and computational scientists, and building worldwide collaborations aimed at tackling the challenges posed by terabyte and petabyte-scale imaging data processing, visualization, and dissemination. Members of the ABC have access to leading - edge imaging and computing hardware, as well as exposure to collaborators from a range of diverse disciplines, including in the fields of Artificial Intelligence, Data Science, Mathematics, and more.



The purpose of this project is to develop a foundation AI model capable of extracting biological insights from 4D (x,y,z,time) datasets of subcellular dynamics within physiological contexts and across scales. Incumbent will advance imaging to generate petabytes of targeted and high quality datasets necessary to prototype and build this model. The Assistant/Associate/Full Project Scientists will help develop and execute the research program focused around ABC's overarching goal of moving cell biology away from the coverslip and into physiological systems. These positions will work within a dedicated team to develop and refine the microscopy techniques. This position will manage projects and provide regular progress reports to PIs and collaborators.



The incumbent will spend 90% of their time on ABC research goals and managing and maintaining equipment in the lab and 10% of their time training/supervising collaborators, graduate students and postdoctoral fellows on MOSAIC/iAOLLSM capabilities.



Key responsibilities:

*Make significant and creative contributions to designing, building, and testing of a new high throughput adaptive optical inverted lattice light-sheet microscope (iAO-LLSM). This instrument aims to achieve a 10-fold increase in data acquisition throughput while maintaining the high-quality optical performance demonstrated in our previous work.

*Use, maintain, and oversee the operations of the two next-generation multimodal optical scopes with adaptive imaging correction (MOSAIC) microscopes at the ABC.

*Actively participate in handling/mounting biological samples on advanced microscopes and collect 4/5D datasets.

*Collaborate with a cross-disciplinary team of AI scientists, data engineers, instrumentation scientists and biologists and generate high resolution microscopy data using novel transparent developing organism reagents necessary to reach the goal of prototyping and training a 4D foundation model.

*Actively participate in national and international collaborations, presentation of research findings at scientific conferences, and publication of results in leading peer-reviewed journals.

*The incumbent will actively participate in and occasionally lead efforts to develop new projects.



These positions are eligible for full benefits.



Lab:

Contract: resources/employment-policies-contracts/bargaining-units/academic-researchers/contract/



Qualifications

Basic qualifications (required at time of application)

*PhD (or equivalent international degree)



Additional qualifications (required at time of start)

*Minimum of four years of postdoctoral research experience

*For consideration for the Associate Project Scientist rank: a minimum of 8 years of post PhD research experience

*For consideration for the full Project Scientist rank: a minimum of 14 years of post PhD research experience



Preferred qualifications

*PhD or equivalent international degree in Physics, Chemical or Biological Engineering, Molecular and Cell Biology, Systems Biology, Biochemistry, or Related Field.

*Experience or expertise in light microscopy, spectroscopy, or laser optics.

*Experience or experience with adaptive optics and lattice light sheet microscopy.

*Experience or experience designing and building custom microscopes.

*Ability to troubleshoot microscopy instruments, prepare samples, design research methodology.

*Proficient with CAD programs for instrument design (e.g. Autodesk Inventor or Solidworks).

*Ability to explain concepts to a variety of audiences; and oversee a laboratory space or unit.

*A strong preference for a record of imaging, characterization and analysis of live cells and biological tissues.

*Experience with data and image processing, evaluating image quality, visualizing and analyzing image data.

*Experience making figures and movies with microscopy data for publishing articles.

*Experience collaborating with labs in a wide variety of areas.

*Experience executing large imaging projects (tens of terabytes to multi petabyte-scale)

*Experience leading technicians

*Ability to review research proposals and ideas, evaluate research capabilities, and make recommendations.

*Ability to effectively communicate, participate in efficient and open collaboration, and engage with a diverse group of researchers.

*The ideal candidate will be innovative and able to synergize various ideas and approaches, while exercising sound judgment to evaluate and take acceptable risks.



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter


  • Statement of Research - Provide a summary of your major research accomplishments in approximately 250 words. Additionally, please include a brief statement highlighting your experience that is directly relevant to the key responsibilities of this position.




Reference requirements
  • 3 required (contact information only)


Apply link:
JPF05253

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
permanent
View & Apply
Bilingual Medical Call Center Rep
Salary not disclosed
Fort Worth 5 days ago
Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth? Apply NOW! Don’t wait! Job Title: Bilingual Medical Call Center Rep Job ID: 153669 Location: Fort Worth Pay: $17
- $20/hr Schedule: Monday – Friday, 8am-5pm Duration: Temp 3-6 months Job Description: Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.

Ensure office procedures are followed Document and update records Make outbound calls to patients and members Requirements: Must have 6 months experience working in a call center environment OR 6 months of medical experience Great Data Entry Bilingual in Spanish A positive attitude and a high standard of integrity Enjoy working with people and providing customer service Ability to maintain confidentiality No visible tattoos or piercings Must have high school diploma or GED Sense of urgency – must be able to work in a fast paced environment Hiring Process Includes: Interview with Client Drug testing Background check Clerical testing Flu shot/TB test By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy on our website .

#FW123
Not Specified
View & Apply
Assistant/Associate/Full Project Scientist - Machine Learning & Data Analytics -Advanced Bioimaging Center - Department of Molecular and Cell Biology
✦ New
🏢 University of California-Berkeley
Salary not disclosed
Berkeley, CA 12 hours ago
Position overview

Position title:
Project Scientist

Salary range:
The UC academic salary scales set the minimum pay determined by rank and step at appointment. See the following table for the current salary scale for this position: . A reasonable estimate for this position is $181,700 - $229,700.

Percent time:
100%

Anticipated start:
Winter/Spring 2026

Position duration:
Initial appointment is for one year with the possibility of renewal based on performance and funding availability.

Application Window


Open date: February 25, 2026




Next review date: Wednesday, Mar 11, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.




Final date: Friday, Mar 27, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

The Advanced BioImaging Center (ABC) in the Department of Molecular and Cell Biology at the University of California, Berkeley seeks applications for two Project Scientists at the Assistant, Associate, or full rank. The selected candidate will be appointed at the rank to commensurate with prior experience. The position will report to Professor Gokul Upadhyayula, with Professor Eric Betzig serving as an additional academic mentor. The project scientist will make significant and creative contributions in the area of machine learning & data analytics.



The Advanced BioImaging Center (ABC) at UC Berkeley aspires to be a world-leading multidisciplinary imaging center that drives important biological discoveries through critical new advances in all aspects of imaging technology and that drives the dissemination of that technology through a multi-pronged education strategy to scientists around the world. ABC was intentionally designed to maximize scientific productivity and impact by adopting groundbreaking imaging technologies such as the next-generation adaptive optical multifunctional microscope, incorporating the high-level technical expertise of instrumentation scientists, applied mathematicians, and computational scientists, and building worldwide collaborations aimed at tackling the challenges posed by terabyte and petabyte-scale imaging data processing, visualization, and dissemination. Members of the ABC have access to leading - edge imaging and computing hardware, as well as exposure to collaborators from a range of diverse disciplines, including in the fields of Artificial Intelligence, Data Science, Mathematics, and more.



The Assistant/Associate/Full Project Scientists will be an integral part of a visionary scientific team driving cutting-edge biological discoveries through immediate applications of critical advances in imaging technologies. These positions will work with a dedicated team to develop data analytics software in terabyte- to petabyte-scale imaging projects. The incumbents will develop and refine machine learning applications and manage projects and provide regular progress reports to PIs and collaborators.

Successful candidates will be an integral part of the expert team working together with computational scientists and biologists in experimental design to tackle complex biological questions in a quantitative manner. The work will primarily be conducted at the facility in Barker Hall. Occasional travel may be required.



Key Responsibilities

*Make significant and creative contributions to development of new imaging and data processing tools for datasets generated on multicellular tissues, organoids, transparent embryos.

*Design, build, and maintain new software packages for efficient data processing.

*Advise on applications of these tools for biological imaging; collaborate with Postdocs and graduate students on specific projects to test, learn and implement for general and specific use cases.

*General organization and management of software documentation.

*Bring cross disciplinary expertise to solve problems at the intersection between life science, computer vision, and state-of-the-art AI methods.

*Work with petabyte-scale light sheet datasets that are typically 4D or 5D (x,y,z,t,chemistry). Identify and implement scalable solutions to scientific questions on large-scale data sets, especially using performant algorithms.

*Develop machine learning approaches, computer vision tools to help pre-process dataset and annotations to generate groundtruth benchmarks.

*Contribute to dissemination via open source code repositories, demonstrations, publications, presentation.



These positions will be eligible for full benefits.



Lab:

Contract: ar-contract-2022/



Qualifications

Basic qualifications (required at time of application)

*PhD (or equivalent international degree)



Additional qualifications (required at time of start)

*Minimum of four years of postdoctoral research experience

*For consideration for the Associate Project Scientist rank: a minimum of 8 years of post PhD research experience

*For consideration for the full Project Scientist rank: a minimum of 14 years of post PhD research experience



Preferred qualifications

*PhD or equivalent international degree in Computation Data, Computer Sciences, Bioinformatics or Related field

*Demonstrated record of productivity and publications and/or scholarly contributions

*Strong biological background and understanding of molecular biology

*Demonstrate understanding of optical microscopy, including light sheet microscopy, adaptive optics, and modern scientific cameras

*Demonstrated ability to work in a research team, manage active collaborations with other academic groups

*Demonstrated experience handling and processing large scale imaging datasets (>100TB to petabyte scale and beyond)

*Expertise in programming in C++, Labview, MATLAB, Python

*Expertise in databases, data infrastructure, data governance

*Expertise in high performance computing using SLURM or LSF

*Experience with PyTorch, JAX, or Tensorflow

*Experience with NVIDIA CUDA and related OpenMP programming

*Experience with cloud services (AWS, GCP, Azure, etc)

*Experience with state of the art AI/ML architectures (vison transformers, diffusion models, etc

*Experience mentoring undergraduate/graduate students, and/or technicians.

*Experience with professional speaking engagements

*Ability to effectively communicate, participate in efficient and open collaboration, and engage with a diverse group of researchers

*The ideal candidate will be innovative and able to synergize various ideas and approaches, while exercising sound judgment to evaluate and take acceptable risks



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter


  • Statement of Research - Provide a summary of your major research accomplishments in approximately 250 words. Additionally, please include a brief statement highlighting your experience that is directly relevant to the key responsibilities of this position


  • Project Portfolio - Summary portfolio of data and/or AI projects executed, as demonstrated by publications or github contributions




Reference requirements
  • 3 required (contact information only)


Apply link:
JPF05256

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
permanent
View & Apply
Call Center & Customer Service Manager
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Call Center & Customer Service Manager

Location: On-Site in Los Angeles, CA


A nationally recognized, growth-focused home services brand is seeking an experienced and highly organized Call Center & Customer Service Manager to lead and optimize its inbound and outbound customer communication operations. With a mission rooted in delivering best-in-class service to homeowners, this company is modernizing the residential remodeling experience—and this role will be central to that evolution.


This is a high-impact leadership opportunity for a people-centric, data-driven operator who thrives in fast-paced environments and is passionate about building systems, improving processes, and coaching high-performing teams. The right candidate will bring expertise in scaling call center operations while ensuring an outstanding customer journey from the first interaction.


Key Responsibilities

  • Lead, manage, and mentor a geographically dispersed team of 15–20 customer representatives across multiple time zones.
  • Build and implement performance frameworks including KPIs such as booking rate, conversion rate, response time, and quality scores.
  • Develop and maintain call scripts, training documentation, objection handling guidelines, and standardized operating procedures.
  • Oversee call monitoring, feedback loops, coaching programs, and QA scorecards to elevate service delivery.
  • Manage staffing plans, shift scheduling, and coverage to optimize call flow and availability.
  • Collaborate cross-functionally with Sales and Operations teams to ensure smooth lead handoffs and consistent customer communication.
  • Own CRM workflows, lead tracking pipelines, and real-time performance dashboards to drive data-backed decisions.
  • Identify and implement continuous improvements to reduce lead leakage and increase appointment bookings.


Qualifications

  • 5+ years of experience managing customer service or inside sales teams within a call center environment, ideally with a distributed or remote model.
  • Proven success designing and executing scalable call center processes and KPI-driven performance management systems.
  • Deep knowledge of customer conversion funnels, lead qualification strategies, and service excellence standards.
  • Proficient with CRM platforms, data analytics, and reporting tools to monitor performance and guide team development.
  • Strong leadership presence with a focus on coaching, accountability, and team culture.
  • Experience partnering with cross-functional teams to align customer experience with broader business goals.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
View & Apply
Call Center Customer Service Representative - Part Time
✦ New
17
Omaha, NE 12 hours ago
Milan Laser Hair Removal Part-Time Position

Milan Laser is the largest laser hair removal company in the nation and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 38 states and continued expansion, we're growing fast and looking for service-minded professionals who want to grow with us.

This role is the launching point for your Milan career. You'll join a supportive team, learn the business from the inside out, and build the foundation needed to advance into: a steady and engaging call center role; a team that invests in your training and development; higher-earning sales positions and future opportunities across Milan's corporate and field teams.

This part-time opportunity offers the same exposure, training, and development as our full-time roles, with added scheduling flexibility to fit your life.

About the Role

You will support clients across the country through inbound calls, emails, and chat. You will help with appointments, answer questions about their hair free journey, resolve account needs, and guide new callers who are exploring a consultation. Every interaction should create a great client experience that feels clear, helpful, and personal.

This is high volume, fast paced work. You will balance accuracy, efficiency, and strong service while delivering consistent client experiences that reflect Milan's standards.

Compensation

Base Pay: $17 per hour

Additional earnings through hourly differentials and commission

Top Performers earn $20-$22/hour total

Schedule

16-22 hours per week

Shifts are 4-5 hours each

Morning, evening, and weekend options

Business Hours

Monday-Thursday: 7:30am-8pm

Friday-Saturday: 7am-8pm

Sunday: 8am-6:30pm

Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available.

What You'll Do

Respond to inbound calls, emails, texts, and chat from current clients

Support appointment scheduling and assist with account questions

Deliver empathetic, confident, solutions-focused service

Assist inbound phone leads and book consultations when appropriate

Follow standard processes and scripting to ensure consistency

Document all client interactions accurately and completely

Meet productivity and customer service expectations

Participate in coaching, performance discussions, and development activities

Support new initiatives and team improvements

Job Requirements

Minimum Requirements

High school diploma or equivalent

One year of customer service experience in a fast-paced environment

Ability to manage multiple communication channels at once (calls, email, chat)

Strong written and verbal communication skills

Must type at least 60 words per minute

Proven reliability, professionalism, and strong attendance

Ability to maintain confidentiality and handle sensitive client information

Comfortable working in a structured, metric-driven call center environment

Preferred Experience

Call center experience

Experience supporting customers via phone, chat, or email

Experience with appointment scheduling or multi-channel service environments

Behavioral Strengths

Customer Obsessed: Creates positive, supportive client experiences

Drive for Results: Works with personal ownership and meets expectations

Coachable: Open to feedback and eager to grow

Calm Under Pressure: Performs well in high-volume environments

Collaborative: Communicates clearly and works well within a team

Availability Requirements

16 to 22 hours per week

Ability to work morning, evening, or weekend shifts

Why You'll Love Working Here

You will be part of a fun, successful, and hardworking team that takes pride in creating great client experiences every day. The environment is supportive, energetic, and focused on helping you grow your skills and your career.

We also offer strong benefits and real advancement opportunities. Many team members move into roles such as: Client Coordinator with strong earning potential; Quality and Training; Corporate business operations; Field sales supporting more than 400 clinics.

Part-time employees receive competitive pay, bonus potential, and a positive, supportive, people-first environment. Full-time opportunities with full benefits are posted regularly and part-time team members are encouraged to apply.

Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available. Equal Opportunity Employer.

#INDCC1

temporary
View & Apply
Pharmacy Call Center Representative
🏢 BlinkRx
Salary not disclosed

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

  • Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
  • Provide patient care to accurately support pharma programs and triage to appropriate teams when required
  • Strive to meet and exceed structured performance targets.
  • Document all call information and data discovery according to operating procedures
  • Utilize Knowledge Base materials as a foundation for resolving inquiries
  • Maintain confidentiality of patient and proprietary information
  • Develop a working knowledge of company related security and privacy practices.
  • Participate in continued education on product changes, new features and product launches
  • Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Requirements:

  • High school diploma or GED required, Bachelor's degree strongly preferred
  • Customer service or inbound call center experience required
  • Healthcare, pharmacy or other relevant industry experience strongly preferred
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Strong technical aptitude and ability to learn complex new software

Location/Hours

  • Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
  • Availability for Monday-Friday : 9: 30AM-5:30PM, 10:30AM- 6:30PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST
  • OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST
  • Availability for rotating Saturday shifts 9am-5pm
  • Scheduling flexibility, as your schedule may change over time according to business needs

Benefits

  • Medical, dental, and vision insurance plans that fit your needs
  • 401(k) retirement plan
  • Daily meal stipend for onsite marketplace
  • Pre-tax transit benefits and free onsite parking
  • Free shuttle service
Not Specified
View & Apply
PFS Call Center Representative - 40 hrs/wk, 1st shift
Salary not disclosed
Findlay 6 days ago
PURPOSE OF THIS POSITION The PFS Call Center Representative serves as the hospital’s primary contact for all patient billing inquiries.

Acts as a liaison between Blanchard Valley Health System and patients, providers, and payers for all post-care matters related to account resolution.

Provides information regarding hospital billing practices, policies, and patient billing statements.

Assists patients in understanding billing statements to ensure swift resolution of outstanding balances.

Fulfills the organization’s mission of care and service by providing superior customer service to the patient community.

JOB DUTIES/RESPONSIBILITIES Duty 1.

Responds promptly to patient inquiries regarding hospital billing procedures, policies, and statements.

Accepts inbound phone calls from patients, physician offices, insurance carriers, etc.

within a specific response-to-call timeframe and with the intent to resolve the caller’s concern immediately.

Documents all patient accounts activities concisely, including future steps needed for resolution.

Duty 2.

Follows scripts as provided by the Patient Financial Services/Revenue Cycle Leadership to facilitate consistent and expedient account resolution.

While also utilizing multiple resources to resolve patient inquiries while on the phone, preparing/reviewing billing correspondence, or in person.

Duty 3.

Responsible for insurance verification resulting in accurate billing and patient balances.

Duty 4.

Negotiates full payment from patients and helps them set up an agreeable payment plan and/or external payment program.

Collects patient payments made over the counter, over the phone, and by mail daily; properly records all payment types (e.g., cash, check, debit, credit) and transactions into the computer system.

Duty 5.

Understands different payer regulations and can communicate effectively with patients regarding their Explanation of Benefits (EOB) Duty 6.

Responsible for all cashier functions when needed at the Findlay campus.

Including registration, financial counseling, and banking requirements.

Providing timely and accurate reporting, patient, and associate satisfaction.

Duty 7.

Monitors, completes, and maintains appropriate productivity levels of assigned tasks in accordance with team standards.

Duty 8.

The above duties reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Duty 9.

Remains current on collection laws, Medicare/Medicaid laws, HCAP regulations and guidelines, third party funding requirements, and adheres to all requirements for compliancy.

Duty 10.

Maintains a thorough understanding and education of federal and state regulations and payer specific policies and requirements to promote compliant credit and collection practices.

Adheres to HIPAA related privacy, security and transaction & code set regulations in compliance with the federal guidelines.

Accurately documents all account activity.

Regularly attends and actively participates in staff meetings, in-service, and continuing education programs as offered.

This provides needed educational updates for compliancy and organizational changes in the healthcare industry.

Duty 11.

Regularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications.

This could be remote and/or onsite as necessary, per the BVHS remote policy.

Assists in other duties and projects as needed assigned by the supervisor and/or manager.

REQUIRED QUALIFICATIONS High school graduate or GED equivalent 2-3 years of experience in medical billing and collections, or satisfactory completion of internal billing/self-pay billing assessment.

Certified Patient Financial Services Specialist certificate to be completed within 12 months of hire date.

Knowledge and experience with Microsoft office products and Window PC functionality Excellent written and verbal communication with positive oriented interpersonal skills.

Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.

The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status.

Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.

PREFERRED QUALIFICATIONS Health administrative certification/degree or related field, and/or relevant work experience Previous experience in a call center or “dialer” environment.

Medical terminology.

ICD 10 and/or CPT coding knowledge.

PHYSICAL DEMANDS This position requires a full range of body motion with intermittent bending, squatting, kneeling, and twisting.

The associate must be able to sit for three hours, walk for one hour and stand for two hours per day.

The associate must be able to lift 20 pounds.

The individual must have excellent eye/hand coordination to operate the machines.

This position requires corrected vision and hearing in the normal range.
Not Specified
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Call Center Specialist (Medical)
🏢 Usaa
$62,470 - 105,420
Paradise Valley, AZ 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position.

What you'll do:

  • Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

  • Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

  • Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

  • Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

  • Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

  • Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

  • Monitors legislative initiatives that may impact economy, society, and personal financial situation.

  • Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

  • products and services.

  • May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

  • Serves as a resource to less experienced team members on escalated issues of a routine nature.

  • Guides and influences less experienced team members.

Work Hours:

  • Monday – Friday / 6:30am – 6:00pm (MST)

  • An 8 hour shift will fall within these hours

  • This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

  • High School diploma or GED

  • Required maintenance of Life/Health license

  • Required annual completion of AHIP and Broker/Carrier appointments when applicable.

  • 2 years of financial industry and/or life sales experience

  • Experience delivering frequent written and oral communication

  • Experience acquiring and applying new concepts and information

  • Experience processing and analyzing information

  • Experience fulfilling requests and meeting deadlines

  • Experience resolving conflict and negotiating

  • Experience multi-tasking in an operating systems environment

  • Experience participating in or leading teams

  • Successful completion of a job-related assessment may be required

What sets you apart:

  • 4+ years experience working in Sales with life insurance

  • 1+ years experience working in a call center environment

  • CLU® - Chartered Life Underwriter or comparable designation

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $62,470.00 - $105,420.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
View & Apply
ales Call Center Partner (Commission-Based) — Mobility Scooters & Power Wheelchairs | U.S. Market
Salary not disclosed
Bellmore, NY 6 days ago
Company Description

Global Medicals is dedicated to making essential medical equipment and supplies more accessible and affordable for individuals across the U.S. With a focus on improving the quality of care, the company serves seniors, post-operative patients, individuals with mobility or respiratory challenges, and their caregivers. Offering a diverse range of products—including mobility scooters, power wheelchairs, respiratory equipment, and more—Global Medicals aims to support comfort, dignity, and independence. Guided by compassion and a commitment to quality, the company blends affordability with reliable, customer-focused service.

Role Description

This is a full-time, on-site Sales Call Center Partner role located in Bellmore, NY. The primary responsibilities include providing exceptional customer service and support, handling inquiries related to mobility scooters and power wheelchairs, and facilitating the sales process through proactive communication. The role entails leveraging your knowledge of the U.S. mobility market to provide tailored recommendations, ensuring customer satisfaction, and meeting commission-based sales goals.

Qualifications
  • Strong skills in Customer Support, Customer Service, and Contact Centers
  • Excellent Communication skills, with the ability to listen, empathize, and provide solutions
  • Proficiency in Computer Literacy, including using customer relationship management (CRM) tools and online platforms
  • Proven sales experience in a call center or retail environment is a plus
  • Ability to work on-site in a fast-paced, customer-focused setting
  • High school diploma or equivalent; additional education or certifications in sales or healthcare-related fields are beneficial
  • An understanding or interest in mobility equipment and medical devices is advantageous
Not Specified
View & Apply
Hospitality Call Center Representative (FREMONT)
Salary not disclosed
FREMONT, Ohio 3 days ago
Overview:

$14.25/hour.

 

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

 

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

 

  • Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
  • Ensure guest information is entered accurately.
  • Enter and maintain credit card details in a secure and confidential process.
  • Make people happy by providing memorable service that builds long-lasting relationships.
  • Identify the needs of the guest, clarify information, and provide solutions to their problems.
  • Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

 

Some of our amazing perks and benefits: 

  • Fosters a healthy work-life balance
  • Complimentary tickets for friends and family
  • Office incentives
  • Discounts on park food and merchandise
  • Discounts on local businesses and attractions
  • Employee events and gatherings
  • Paid training and free uniforms provided 

Responsibilities:
  • Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
  • Gain skills, knowledge and experience that will benefit your future. 

Qualifications:
  • Ability to provide exceptional customer service with a passion to help guests from all over the world.
  • Excellent communication and active listening skills.
  • Must be able to multi-task and work in a loud, fast-paced environment.
  • Self-starter and ability to work efficiently with minimal supervision.
  • Must maintain professionalism and confidentiality.
  • Open availability to include working weekends, nights, and holidays.
  • Must have computer literacy and ability to type a minimum of 25 wpm.
  • Experience with general office environment.
  • Must be 18+ years of age.
  • Preferred experience in a resort, call center or an attraction setting.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
temporary
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Call Center Representative - Call Center, Full-time
✦ New
🏢 Afni
Salary not disclosed
Cortaro, Arizona 12 hours ago

Career paths start at $17.50/hr (which reflects $17.00/hr plus 50 cent on-site differential) with 40-hour work weeks.This role is on-site at our Tucson facility. Why start building your career at Afni?

We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.Sales experience: Minimum 6 months in a sales roleAvailable for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

permanent
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Emergency Call Center Operator (SANDUSKY)
🏢 Cedar Point
Salary not disclosed
SANDUSKY, Ohio 3 days ago
Overview:

$16/hour

 

Ages 18+

 

Working as a Communications Dispatcher in Security, you will serve as a liaison, communicating with other departments, EMS, police, and associates both on and off property! You'll also...

  • Answer emergency and non emergency phone calls, and use a radio to transmit calls for service to Security, Safety, and Fire officers.
  • Record calls for service and activities in our Incident Management System. 
  • Monitor CCTV systems, weather software, and communicates via text messaging services; making appropriate notifications when directed. 

 

 

Some of our amazing perks and benefits:

  • Paid training and FREE uniforms!
  • FREE Admission to Cedar Point and our other properties!
  • FREE tickets and discounts to local attractions!
  • FREE tickets for family and friends!
  • 20% discounts on food and merchandise!
  • Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities:

Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • You!
  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Cedar Point.
  • Availability to include some weekdays, weekends, evenings, and holidays.
temporary
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