Jobs in Vienna

As a Customer Service Specialist, you will be the trusted partner our Members rely on. You’ll research and resolve member inquiries regarding existing policies through multiple channels—including phone, e-mail, mail, and in person—while providing timely, professional, and empathetic support. With each interaction, you will demonstrate Navy Mutual’s unwavering commitment: to protect those who defend us.

You will also document all interactions and insights in our CRM system, ensuring accuracy, transparency, and opportunities for continuous service improvement.

Key Responsibilities

• Deliver exceptional customer service by accurately addressing inquiries across phone, email, mail, and in-person channels.
• Efficiently navigate multiple systems—including Outlook, CRM/Salesforce, policy administration platforms, imaging systems, call center tools, calculators, and illustration systems—to resolve member needs.
• Maintain strong working knowledge of the full life cycle of Life and Annuity products, such as Billing & Collections, Distributions, and In-force processes.
• Counsel and assist Members with policies at risk of lapse or termination; oversee reinstatements and handle all contract-related activities and in-force illustrations.
• Proactively reach out regarding address changes, billing matters, and statement notices.
• Educate Members and their families on military benefits and Navy Mutual products; refer potential sales opportunities to appropriate representatives.
• Represent Navy Mutual with professionalism and empathy, ensuring every Member feels valued, informed, and supported.

Qualifications

• Bachelor’s degree and/or 3–5 years of call center and customer service experience.
• Life insurance expertise preferred.
• Strong understanding of call center operations, processes, and tools—including CRM and multi-queue phone systems.
• Exceptional attention to detail; committed to accuracy and high-quality service.
• Independent thinker and problem-solver with the ability to juggle multiple inquiries and adapt to changing needs.
• Professional, composed, and customer-focused—even under pressure.
• Self-directed, motivated, and driven to go the extra mile to support Members and Navy Mutual’s mission.

Great American Restaurants is seeking an experienced Director of Construction Development to join our growing construction team. This on-site role is based out of our support center office in Fairfax, Virginia, with frequent on-site work expected at all new and existing locations. Established in 1974, Great American Restaurants operates thirteen high-volume, upper casual restaurants, an upscale dining location, three artisan bakeries, and a fast-casual BBQ joint in Northern Virginia and Maryland.

With several new locations in progress and more in the works, this new role will contribute to all aspects of the construction and development process, with a strong focus on design and planning.

Key Responsibilities

• Collaborate with architects, engineers, kitchen designers, general contractors, vendors, and internal stakeholders to deliver ground-up builds and major remodels on time and within budget.
• Apply strong technical expertise in construction processes and building design, working with architects, engineers, and trades to build complex, high-quality restaurant environments.
• Review and validate architectural and MEP plans. Identify and address issues prior to mobilization.
• Implement permitting strategy with authorities having jurisdiction (AHJs).
• Partner with internal construction and operations teams to execute facility improvement projects efficiently and effectively.

Minimum Requirements

• Bachelor’s degree in Architecture, Engineering, Construction Management, or related field
• 5+ years of progressively responsible construction project management (hospitality projects preferred)
• Experience managing $10M+ projects
• Knowledge and understanding of restaurant construction processes, food service equipment, facilities management, mechanical systems and procedures, building and health codes, and other applicable regulatory requirements

Why You’ll Love Working Here

• Competitive base salary
• 3 weeks Paid Time Off (PTO) to start plus 6 additional holidays
• Medical, Dental, Vision, Long-Term Disability and Life Insurance
• 401(k) with generous employer match
• Monthly dining card
• Gym and educational reimbursement

Simpli is a woman-owned and operated company that enhances the workplace experience through integrated on-site programs. We specialize in events and experiences, amenity management, wellness, concierge services, and technology—delivered exclusively to the Commercial Real Estate sector. By combining the power of people and technology, we amplify building amenities, elevate well-being, foster lasting relationships, and create memorable experiences for tenants and clients alike.

With our continued growth, we are excited to announce that we are hiring a Part-time On-Site Fitness Center Manager for a new account in Tysons Corner, VA.

Work hours will be Tuesday, Wednesday, Thursday (20 hours)

Tuesday: 11:00 AM - 6:00 PM

Wednesday: 8:00 AM - 2:00 PM

Thursday: 11:00 AM - 6:00 PM

Job Summary

The Fitness Center Manager oversees all operations of a corporate office building’s fitness center, ensuring a positive and motivating environment for all users. This role encompasses daily facility management, group fitness instruction, personal training, equipment maintenance, and adherence to high standards of safety and cleanliness. Success in this position requires strong customer service skills, a passion for health and wellness, and the ability to foster a positive, engaging experience for all members.

Fitness Center Operations:

• Oversee daily operations of the fitness center, ensuring the facility is clean, organized, and safe for all members.
• Ensure compliance with health and safety standards, implementing protocols for safe use of equipment and emergency procedures.
• Restocking, tracking, and ordering of inventory of enhancements as necessary (ie: towels, locker room amenities, headphones, magazines, etc.)
• Following various opening and closing procedures
• Maintains professional and technical knowledge about exercise, health, and fitness by remaining current with trends in the industry.
• Design and implement personalized workout plans for tenants, considering their fitness goals, abilities, and any limitations.
• Lead three motivating group fitness classes a week (Yoga, Pilates, HIIT. etc.)

Engagement & Customer Service:

• Provide tours as needed and educate tenants on equipment
• Ability to market fitness programs and services
• Actively engage with fitness center users to understand their needs and preferences.
• Provide exceptional customer service addressing questions, concerns, and feedback
• Collaborate with Simpli’s Onsite Experience Manager to design programs that engage tenants, promote health and wellness, and foster a vibrant and connected community
• Promote programs, activities, and events to users to generate excitement and participation
• Stay updated on fitness industry trends and suggest new offerings that meet evolving user needs and preferences.

Qualifications

At Simpli we value Innovation, Well-Being, Perseverance and Empowerment. Our employees describe our company culture as positive, fun, supportive and creative. If the below qualifications sound like you, we invite you to explore joining our team:

• NASM personal trainer certificate, or equivalent
• Group Training Certification
• Certification in Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED), and First Aid.
• 1-2 years of work experience in the fitness genre or fitness center job classification, or equivalent
• Energetic, enthusiastic and motivational
• Ability to demonstrate equipment use for exercise training
• Must be able to lift 45-pound weight plates
• Ability to stand for long periods
• Excellent customer service skills and strong work ethic
• Relationship building skills with the ability to recognize client needs and motivation
• Self-motivated, organized, and proactive

For more information about our company and our services, please visit:

Website -

Facebook -

LinkedIn –

Instagram - @simpliengage

• Lead program management efforts, coordinating between cross-functional teams to ensure project success.
• Manage project schedules, identifying risks, and developing mitigation strategies to ensure on-time delivery.
• Facilitate communication across internal teams and stakeholders to align project objectives and expectations.
• Drive continuous process improvements and best practices in program and product management.
• Contribute to the development and optimization of networking products, ensuring they meet customer needs and business goals.

• Strong project management knowledge and skills
• Solid understanding of networking fundamentals
• Proven ability to navigate project ambiguities and deliver results

• Experience in data center operations, DWDM/Backbone networking, and a basic understanding of data analysis, software, or AI is preferred but not mandatory.

LHH Recruitment Solutions is seeking a proactive and detail-oriented Junior Project Analyst

Position- Project Analyst

(This is NOT a Project Manager/Management job)

Position Overview

The Associate, Project Analyst will provide project coordination support within a corporate Human Resources and Administration function. Reporting to the Senior Manager for Organizational Development, this role supports learning and development initiatives as well as broader organizational development programs, with additional support across HR and administrative activities as needed.

This position is an excellent opportunity for individuals seeking to build core experience in project management and/or corporate HR within a high‑functioning, fast‑paced environment. It is well‑suited for early‑career professionals interested in strengthening their analytical, organizational, and stakeholder‑coordination skills.

Key Responsibilities

• Support organizational development efforts by coordinating assigned projects and initiatives, including tracking milestones and deliverables.
• Liaise with project stakeholders to support execution activities.
• Maintain project trackers, schedules, and documentation under supervision.
• Assist with meeting coordination, note‑taking, and action‑item tracking.
• Support the collection and entry of program metrics and feedback data.
• Provide administrative and logistical support for training and development programs, including scheduling, preparing materials, and coordinating with facilitators and participants.
• Perform additional duties as assigned.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Role Requirements:

· 3-4 years working in an analyst role.

· Proven attention to detail, especially related to technical information.

· Proven experience in a prior role managing technical information and details where accuracy was paramount.

· Excellent oral and written communication skills.

· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.

· Knowledge of IT concepts, cloud computing, software, and systems.

· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.

Desired

· Experience with Cloud ERP from a landscape perspective.

· Practical understanding of cloud architecture and IaaS operations model.

· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).

· Experience in a Managed Services environment.

JOOLA is seeking a Senior Demand Planner to play a critical role in driving forecast accuracy, optimizing inventory levels, and supporting scalable growth across our global business. This role will partner closely with cross-functional teams—including Product, Sourcing, and Sales—to align supply with demand in a fast-paced, high-growth environment.

The ideal candidate brings strong analytical capabilities, a proactive mindset, and the ability to translate market insights into actionable planning strategies.

Responsibilities:

1. Demand Forecasting & Analysis

• Develop and maintain SKU-subsidiary level demand forecasts in monthly increments, incorporating historical data, market trends, and subsidiary input.
• Validate forecasts with subsidiary leaders to ensure alignment with local market dynamics (e.g., regional promotions, cultural trends).

1. Cross-Functional Collaboration

• Partner with the sourcing team to translate demand plans into actionable production schedules and sourcing strategies.
• Work with the product development team on assortment planning, including phase-in/phase-out recommendations for SKUs.

1. Executive Reporting & Insights

• Prepare and present demand forecast insights to executives, highlighting trends, seasonal patterns, gaps, risks, and opportunities.
• Provide actionable recommendations to address forecast variances and capitalize on emerging market opportunities.

1. Process Optimization

• Identify and mitigate risks (e.g., supply chain disruptions, tariff changes) impacting demand plans.
• Implement tools and methodologies to improve forecast accuracy and operational efficiency.

1. Regional Market Expertise

• Monitor regional economic, cultural, and competitive factors influencing demand (e.g., holidays, regulatory changes).

Qualifications:

Education & Experience

• Bachelor’s degree in Supply Chain Management, Business, Statistics, or related field. Master’s degree or MBA preferred.
• 4+ years in demand planning, inventory management, or supply chain roles, preferably in multinational organizations.
• Experience in US and American markets, with knowledge of regional logistics, consumer behavior, and regulatory environments.

Technical Skills

• Proficiency in demand planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis) and ERP systems (e.g., SAP, Oracle).
• Advanced Excel skills (PowerQuery, pivot tables, macros) and data visualization tools (Power BI, Tableau).
• Strong understanding of statistical forecasting methods (e.g., moving averages, regression analysis).

Soft Skills

• Excellent communication skills to collaborate with global teams and present insights to executives.
• Analytical mindset with attention to detail.
• Fluency in English.

Preferred Qualifications

• APICS/IBF certification (e.g., CPIM, CSCP).
• Experience using Python libraries (e.g., Pandas, NumPy, statsmodels, scikit-learn, fbprophet) to build demand forecasting models
• Experience in consumer goods, retail, or manufacturing industries.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

The Operations Training Manager plays a critical role in shaping the success of JK Moving Services’ Household Goods and Commercial Operations. Leads the design, delivery, and continuous improvement of training programs that support operational excellence across the organization. Onboarding new drivers, preparing seasonal teams and maintaining compliance standards, this role ensures our workforce is equipped to perform at the highest level.

As the leader of the operations training function, oversees a team of trainers and manages multiple dedicated training facilities. Acting as a key liaison between Operations leadership and frontline crews, brings training to life in real-world settings including in the warehouse, on the trucks, and working directly with teams on site. This is a hands-on role focused on building capability, reinforcing standards, and driving measurable performance outcomes.

Role Type: People Leader

Location: M1 Warehouse, Sterling, VA (with travel for job audits)

REQUIRED QUALIFICATIONS

• 3-5+ years in training, operations, or workforce development (moving, logistics, or transportation strongly preferred)

• Demonstrated experience designing and delivering training programs at scale

• Strong working knowledge of OSHA/DOT/FMCSA regulations and compliance requirements

• Proven ability to manage and develop a small team

• Proficiency with data analysis and reporting (Excel, Power BI, Tableau, SQL)

• Excellent communication skills, comfortable presenting to executives and coaching production crews

• Experience conducting field audits and providing constructive, actionable feedback

• Project management capability with multiple concurrent initiatives

• Ability to work in external and warehouse environments and observe field operations

– Ability to lift/carry +50lbs and walk/stand for up to 8 working hours

• Ability to travel: Regular local travel for job audits; occasional off-site audits

PREFERRED QUALIFICATIONS

• Direct experience in household goods and commercial office moving or transportation industry

• Familiarity with learning management systems (LMS)

• Experience managing H2B visa programs or seasonal workforce logistics

• CDL or operational field experience (not required, but respected)

CORE RESPONSIBILITIES

Training Operations

• Manage the Household Goods (HHG) and Commercial training at the main JK Warehouse locations; ensure facility readiness and resource availability

• Lead, develop, and hold accountable a team of training facilitators

• Design, build, and continuously update all training curricula, materials, and SOPs

• Create and implement standardized LD driver onboarding aligned to JK standards

• Conduct live job audits (local, commercial, and Over the road) to assess crew performance and provide real-time coaching

Compliance & Standards

• Maintain current knowledge of OSHA, DOT, FMCSA, and contract-specific requirements

• Track crew compliance through data analytics; identify trends and gaps

• Monitor documentation adherence across certifications, training records, and safety files

• Coach production teams to meet JK standards; escalate issues as needed

Program Management

• Plan and execute the Annual Long Distance Driver Conference (February)

• Develop and deliver semi-annual refresher training for operation staff (Jan-Apr, Oct-Dec)

• Manage seasonal workforce onboarding during peak season (May-Aug)

• Oversee H-2B visa program training and logistics (Apr-Sep): housing, transport, qualifications, compliance

• Coordinate with Safety on driver development programs

• Develop training programs for new products and services from enterprise initiatives.

Strategic Partnership

• Meet regularly with Operations leadership to review crew performance data and training effectiveness.

• Meet regularly with various business units (BU) leadership to review contractual compliance and changes.

• Master all operational technology and applications; train staff on adoption.

• Update training programs based on operational and BU feedback and evolving business needs.

• Track technology adoption metrics; identify barriers and provide targeted support.

Additional Responsibilities

• Support high-level/high-end client services as needed

• Meet with sales team leadership to track and/or develop existing/new services or products.

• Evolve with strategic initiatives and enterprise plans for additional duties and responsibilities.

Sparks Group has partnered with a leading Government Contractor seeking a Senior Director of Compensation. If you have 7+ years of experience in compensation management with significant experience in developing and administering sales compensation plans including bonuses, commissions, or other incentive programs, along with executive compensation expertise, this is the ideal role for you.

Key Responsibilities:

• Lead the development and implementation of compensation strategies, policies, and programs to attract, retain, and motivate top talent.
• Design, communicate, implement, and administer sales compensation plans, including bonus structures, commissions, and other incentives.
• Provide guidance and oversight on executive compensation programs, including long-term incentives, equity awards, and executive pay benchmarking.
• Analyze and benchmark compensation data to ensure competitive positioning in the marketplace.
• Collaborate with senior leadership to design compensation plans that align with business goals, performance, and market trends.
• Conduct thorough pay equity analysis and work to ensure internal equity and external competitiveness across all levels.
• Write, update, and maintain compensation policy documents, ensuring they are clear, compliant, and aligned with company goals.
• Provide expert guidance and counsel to HR business partners, managers, and leadership on compensation matters.
• Oversee the development and maintenance of compensation-related reports, dashboards, and metrics.
• Lead the administration of annual compensation review cycles, including salary planning, merit increases, and bonus programs.
• Manage the creation and maintenance of salary ranges and structures to ensure internal consistency and external competitiveness.
• Stay current with compensation trends, regulations, and best practices to ensure compliance and competitiveness.
• Drive projects and initiatives that streamline and improve compensation processes and systems.
• Utilize Workday compensation tools to administer and manage compensation programs effectively.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (Master’s preferred).
• 7+ years of experience in compensation management, with a strong background in designing and implementing compensation programs, including sales compensation and executive compensation.
• In-depth knowledge of compensation principles, market trends, and relevant legislation (e.g., FLSA, EEO, FMLA).
• Proven experience developing, communicating, implementing, and administering sales compensation plans (bonuses, commissions, incentives).
• Understanding of pricing and labor category analysis and market pricing within a government contractor setting and proposal response activities.
• Experience in designing and managing executive compensation programs.
• Strong analytical skills with the ability to interpret data and make strategic decisions.
• Advanced proficiency in compensation tools, HRIS (especially Workday), MS Excel (pivot tables, VLOOKUP, etc.) and Sharepoint.
• Ability to write, update, and maintain clear and compliant compensation policy documents.
• Ability to think strategically and act tactically with a focus on delivering high-quality results.
• Highly focused on data quality and producing first-class, well considered and comprehensive work product. Able to make solid judgement working with and engaging cross-functional resources while communicating with stakeholders in all projects and processes.
• Preferred Qualifications:
• Certified Compensation Professional (CCP) designation is required, PHR and SHRM-CP certification
• Experience with Workday HRIS or comparable systems