Information Technology Jobs in Beachwood

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

• 
  
• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

• 
  
• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

• 
  
• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

• 
  
• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

• 
  
• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

• 
  
• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

• 
  
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  
• Seeks guidance from more senior engineers for non-routine work
  
• All changes are reviewed prior to implementation
  

Configuration

• 
  
• Works with service management and configuration tools to support server configuration
  
• Has exposure to low-complexity configuration code and established configuration patterns
  
• Non-routine configuration changes require guidance and review from senior team members
  

Task Automation

• 
  
• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  
• Supports low-complexity automation tasks
  
• All automation work is reviewed before implementation
  

Networking

• 
  
• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  
• Implements networking changes that have been reviewed and approved
  

Monitoring & Alerting

• 
  
• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  
• Supports monitoring configuration changes under guidance
  

Patch Management

• 
  
• Participates in patch management activities and routine maintenance efforts
  
• Troubleshoots common patching issues and escalates complex cases as needed
  

PKI Knowledge

• 
  
• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  
• Performs routine PKI tasks using documented procedures
  
• All PKI-related work is reviewed prior to implementation
  

Product Knowledge

• 
  
• Has exposure toKeyfactor'shosted products and core functionality
  
• Deploys and configures products to a baseline level using documented instructions
  
• Performslow-complexitytroubleshooting with review before changes are applied
  

Minimum Qualifications, Education, and Skills

• 
  
• High School Diploma orequivalent experience
  
• Up to 2 years of related work experience and general knowledge within their functional area
  
• Working knowledge of Microsoft Azure, including native services and tooling
  
• Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  
• PowerShell scripting (medium complexity)
  
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  
• Effectivewritten and verbal communication skills with a professional demeanor
  
• Organizational, time-management, and attention-to-detail skills
  
• Ability to collaborate effectively within a team environment
  
• Self-motivated with the ability to complete projectsin a timely manner
  
• Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 1

Location: United States; Atlanta

Experience: Associate Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Customer Engagement & Support

• 
  
• Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
  
• Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
  
• Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
  
• Provides accurate and timely case updates in alignment with incident severity and communication standards.
  
• Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
  

Case Ownership & Management

• 
  
• Manages assigned support cases through resolution with appropriate guidance and escalation.
  
• Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
  
• Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
  
• Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
  
• Performs log review and configuration analysis to support root cause identification.
  

Technical Problem Solving & Analysis

• 
  
• Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
  
• Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
  
• Identifies patterns in recurring issues and raises observations to senior team members for review.
  
• Contributes to internal knowledge base articles and documentation to improve support efficiency.
  
• Shares learnings and troubleshooting approaches with the team to build collective knowledge.
  

Product & Domain Knowledge

• 
  
• Demonstrates working knowledge of supported products and underlying technologies.
  
• Resolves routine and moderately complex technical issues within assigned product areas.
  
• Applies product knowledge to evaluate customer environments and configurations with guidance.
  
• Supports customers with standard deployment, configuration, and operational recommendations.
  
• Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
  

Escalation & Incident Support

• 
  
• Follows established escalation procedures to ensure timely resolution and appropriate visibility.
  
• Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
  
• Assists in building and maintaining lab environments as needed to support issue diagnosis.
  

Collaboration & Continuous Improvement

• 
  
• Participates in team knowledge-sharing sessions and enablement activities.
  
• Provides feedback on tools, documentation, and processes to improve support effectiveness.
  
• Collaborates with cross-functional teams as needed to support customer outcomes.
  
• Supports ongoing initiatives to improve workflows, consistency, and customer experience.
  

Minimum Qualifications, Education, and Skills

• 
  
• Bachelor's degree or equivalent practical experience.
  
• 1-3 years of technical support or engineering experience in a customer-facing environment.
  
• Ability to manage multiple support cases with guidance while maintaining service quality.
  
• Strong written and verbal customer communication skills.
  
• Demonstrated commitment to customer satisfaction and continuous learning.
  
• Experience with log analysis and troubleshooting fundamentals.
  
• Working knowledge of database fundamentals, including basic SQL queries.
  
• Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Benefits:

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

*Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.

*Six Paid Statutory Holidays after 90 days probationary period.

*One Week Paid Vacation Bonus after six months / 1960 regular hours.

*Weekly pay by direct deposit.

*Performance Reviews (and compensation reviews)

Job Description:

Responsibilities:

* Under direct supervision, performs a variety of routine laboratory operations in a quality assurance or research setting.

* Duties usually consist of making measurements, performing several routine quantitative and qualitative biological or chemical analytical tests according to standard procedures.

* Assists higher level technicians in setup of laboratory equipment and in recording data for experiments and procedures.

* Requires knowledge in using various instruments to prepare for and perform tests.

* Performs routine and safety program checks and preventive maintenance on instruments.

* This is an entry-level position.

* Typically requires a high school education or equivalent and no prior experience.

Experience:

* 0-3 years.

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Compensation:

• Earn up to $250+ in Just ONE Hour! (Focus Group Session)
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Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are launched to the public.

Qualifications:

• Speak and/or read English
• Must be 18yrs old or older
• Must have either a phone, computer or tablet with internet connection

Experience:

• Start Immediately - No Experience Needed! Anyone Can Participate!

Education:

• Open to all education levels - Your opinion matters!

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Golden Reserve is looking for an experienced financial advisor. This role will have the opportunity to execute client meetings, design retirement plans and cultivate meaningful client relationships. The expectation will be to establish yourself as a top-tier sales performer while delivering exceptional client service.

We are a full-service RIA and insurance firm, that built our company trying to not just change the financial industry for the retirees we serve – but for the team of financial professionals we hire.

Some of the driving reasons advisors choose Golden Reserve: (1) world-class media-driven marketing allowing us to provide you with pre-qualified leads, (2) flat-fee client pricing and (3) partnerships with estate planning law firms and CPA firms to allow each plan to include legal and tax services for our clients, at no additional cost.

Golden Reserve lead generation is driven by our nation-wide radio and television show (https:// ), dinner workshops, university classes, best-selling book, digital marketing and world-class client services. In a short period of time, we have grown to 40+ offices covering 9 states, and just getting started.

We Provide:

- Salary

o $150,000 - $175,000 salary, based on experience

o Additional uncapped production and bonus compensation

o Guaranteed $25,000 salary bump increase after first 12 months

- Prospects

o You don’t need a book of business – we provide you with pre-qualified leads

- Benefits

o Generous PTO policy, Health & Dental, 401(k) & Life Insurance

We Require:

- Three (3)+ Years of new client selling experience (not servicing and supporting existing clients)

- State Life & Health Insurance Licenses

- FINRA Series 65, or equivalent

- GRIT – we all built this company brick by brick with a blue-collar mindset embracing accountability, ownership, problem-solving and toughness

If you want to help us change the world of finance and are looking for a challenging and rewarding career, please fill out our application and send over your resume.

BUT BEFORE YOU APPLY – learn more about how Golden Reserve is different than other financial firms at Take a look at our CEO’s Amazon bestselling book that defines our company’s culture and mission – Fire Your Financial Advisor : 40 Years of Greed & Exploitation of the American Retiree and How You Can Fight Back (
Requirements:

Compensation details: 15 Yearly Salary

PIa3b2ad7b9a81-31181-39781510

High School Algebra Tutor

Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you!

About Us:

So, why choose SmartStart Education? SmartStart Education, LLC is an academic solutions company led by experienced educators. We provide educational staffing solutions for grades K-12. SmartStart partners with districts and schools to provide the best education professionals to fill long-term substitute and administrative staff vacancies.

The Job:

SmartStart Education seeks an Algebra tutor to work with small groups of high school students Monday through Friday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental math skills (i.e. fact fluency, number identification, addition, subtraction). Students include all grade levels including 9th through 12th. The high school is located in Cleveland, OH.

Job Details:

The position begins promptly on March 9, 2026 and ends on June 5, 2026. The schedule will be 10:00 am through 2:55 pm. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable.

Qualified Candidates:

If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements:

• Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered.

• Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting.

• Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity.

• Mastery of secondary math concepts and skills, substantiating proficiency in the subject matter.

• Display of genuine passion and unwavering commitment towards fostering the success of students.

• Bilingual proficiency in Spanish is preferred, although not required.

• Exemplary punctuality, ensuring timely attendance and adherence to established schedules.

• Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties.

• Ability to comfortably commute to the designated location.

If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.

Compensation details: 153-168.3

PI4d4dead29151-31181-39883554

Company Overview

Robots & Pencils is a digital innovation consulting firm that partners with organizations to solve meaningful, complex problems through technology, design, and engineering. We move fast, work at the edge of what’s possible, and rely on exceptional people to deliver for our clients.

As we scale across geographies, clients, and delivery models, we are investing in a single executive owner for the entire talent ecosystem — someone who can bring clarity, cohesion, and strategy to how we attract, grow, deploy, and support our people.

Position Overview

Reporting to the COO and overseeing a team of 10+ HR/talent professionals at various levels, the VP of Talent owns all People and Talent functions globally and serves as a core business leader. You will design and lead the systems that allow a highly distributed, remote-first consulting workforce to scale sustainably while delivering exceptional client outcomes.

This is a build-and-lead role for a seasoned executive who understands that in consulting, talent strategy is business strategy.

Scope of Ownership

• Talent Attraction & Resourcing
• Workforce & Capacity Planning
• Resource Management & Deployment
• HR Operations & Compliance (multi-state and international)
• Talent Experience & Engagement
• Performance, Development & Career Pathing
• Compensation & Total Rewards
• Leadership Development & Succession
• People Technology & Data
• Culture, Values & Change Leadership

Key Responsibilities:

Talent Strategy & Executive Partnership

• Define and execute a multi-year talent strategy aligned to company growth, delivery models, and financial goals.
• Act as a trusted advisor to the CEO and executive team on workforce risks, tradeoffs, and opportunities.
• Translate business strategy into talent decisions that support scalability, margin, and client satisfaction.

Resourcing, Workforce Planning & Delivery Alignment

• Set and lead strategic end-to-end resourcing model — from demand forecasting through deployment.
• Partner with Delivery, Sales, and Finance to align pipeline, capacity, and hiring decisions.
• Introduce discipline and visibility to bench management, utilization, and hire-ahead strategies.
• Ensure talent decisions support client delivery excellence, not just headcount growth.

Recruiting & Talent Attraction

• Build and scale a best-in-class talent attraction function capable of supporting rapid growth across roles, regions, and time zones.
• Lead business planning with long term capability needs, shifting the organization from reactive, just-in-time hiring to proactive, planned talent attraction.
• Position the company as the employer of choice in a competitive technical market through a developed employer brand and candidate experience.

HR Operations & Global People Infrastructure

• Oversee all HR operations across multiple states and countries, ensuring compliance, consistency, and scalability.
• Set an employee relations and policy framework that enables performance management and compliance across a distributed workforce.
• Scale talent systems and processes that support remote, global teams while maintaining clarity and fairness.

Talent Experience, Culture & Engagement

• Design a cohesive talent experience across the employee lifecycle — from onboarding through growth and retention – that can scale across multiple locations.
• Strengthen culture in a remote hybrid and distributed fast-growing organization.
• Lead engagement, listening, and action planning efforts that result in real change.

Performance, Development & Leadership

• Design and scale performance management systems that enable a high performance team, aligning individual and team outcomes with overall company strategy.
• Establish and develop clear career frameworks and development pathways that support retention and internal mobility.
• Own leadership development and succession planning ensuring organizational readiness for a scaling organization.

Compensation, Rewards & Equity

• Own compensation strategy, leveling, and pay practices across geographies.
• Ensure total rewards programs are competitive, equitable, and aligned with business priorities.
• Partner closely with Finance on cost modeling and workforce economics.

People Data, Systems & Insight

• Lead people analytics and technology strategy (ATS, HRIS, performance tools).
• Bring clear, actionable insights to leadership — not just reports.
• Use data to inform decisions, anticipate risks, and drive continuous improvement.

Candidate Qualifications:

Experience & Background:

• Degree in Human Resources, Business or a related field.
• 15+ years in Talent / HR leadership with senior executive responsibility.
• Proven experience supporting multi-state and international and fully remote workforces.
• Strong understanding of employment law, compliance, and global people operations.
• Experience with scaling global talent strategies.
• Experience partnering closely with Delivery, Sales, and Finance leaders.
• Prior experience in client delivery environments is strongly preferred.
• Technically savvy, including experience with communications systems such (ex. Slack and SharePoint).
• Excellent leadership, coaching, and communication skills.

You are someone who:

• Is a business leader first, with deep talent expertise.
• Have led end-to-end talent and HR functions at scale, ideally in consulting, professional services, or project-based delivery environments.
• Understand how workforce decisions directly impact delivery quality, utilization, and margin.
• Are comfortable operating across ambiguity, growth, and complexity — including global, remote teams.
• Can build systems from scratch while stabilizing what exists.
• Influence senior leaders with credibility, data, and calm judgment.
• Balance empathy with accountability and clarity.
• Is comfortable with up to 25% travel to our various office hubs.

• Must be flexible to cover both****
  
  

• Welcomes residents and guests in a courteous and friendly manner as they enter the building
• Communicates to the residents regularly via resident newsletters and social media
• Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
• Participates in event marketing
• Provides brochures, floor plans and other collateral to clients
• Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
• Retrieves packages for residents
• Provides refreshments to residents and guests
• Maintains Concierge Binder
• Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
• Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
• Prepares incident reports and correlating documentation
• Adheres to established policies related to fair housing
• Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
  
  

• Must have minimum High School Diploma/GED, social media skills, customer service, and writing skills
• Must have the availability to work a flexible schedule any day of the week
• Strong organizational and time management skills
• Ability to communicate effectively both verbally and written
• Ability to resolve minor problems while maintaining a friendly and professional manner
• Must be team-oriented
  
  

• 401K, with a match!!!!
• Medical
• Dental
• Vision
• Bonus program

Akkodis, Inc. is seeking a Program Manager with direct experience in Mergers & Acquisitions, Integration Management Office (IMO), or Divestiture programs for a role with a global industry leader near Cleveland, OH. The role is mostly onsite and scheduled to run 12 months. The Program Manager will oversee multiple project managers across various workstreams and ensure that all projects deliver the intended business outcomes on time, within scope, and at the expected quality level. Qualifications include 5+ years in program management and direct experience in M&A, Integration Management, or Divestiture.

Salary Range: $80-100 per hour; salary negotiable based on experience, education, geographic location, and other factors

This is a great opportunity with a global employer!

M&A Program Manager Job Responsibilities Include :

• Lead end-to-end delivery of complex M&A integration or separation programs.
• Oversee multiple project managers responsible for individual workstreams.
• Establish overall program governance, decision-making frameworks, and escalation paths.
• Develop and maintain the integrated program plan, including milestones, critical path, and dependencies.
• Ensure all workstreams are progressing against commitments.
• Monitor and ensure on-time delivery of all program outcomes.
• Coordinate Day 1 and Day 100 readiness planning and execution.
• Manage and mentor a team of project managers, business analysts, and cross-functional leads.
• Ensure workstream PMs are properly resourced, aligned, and supported.
• Provide coaching on risk management, planning, and delivery best practices.
• Hold PMs accountable for accurate reporting, progress tracking, and proactive resolution of issues.
• Manage program level RAID items and ensure timely mitigation/escalation.
• Anticipate downstream impacts across workstreams and coordinate solutions.
• Facilitate resolution of cross-functional blockers.
• Maintain transparent communication with leadership regarding risks and program health.
• Serve as the primary point of contact for executive sponsors and senior leadership.
• Prepare and deliver high-quality executive updates, dashboards, and presentations.
• Monitor program budget, forecasts, and financial impacts.
• Track synergy capture (cost savings, revenue growth, operational efficiencies).
• Identify variances or risks related to financial commitments.
• Ensure accurate reporting to Finance and executive leadership.
• Drive stabilization efforts following go-live or Day 1 execution.
• Confirm systems, processes, and operational workflows are functioning as intended.
• Conduct program retrospectives and capture lessons learned.

Qualifications:

• 5+ years of experience in program management or large-scale, cross-functional project leadership.
• Direct experience in Mergers & Acquisitions, Integration Management Office (IMO), or Divestiture programs.
• Proven ability to lead multiple project managers and diverse workstream teams.
• Strong understanding of IT, business operations, financial processes, and organizational change.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience with program governance, RAID management, and complex schedules.
• Ability to lead in ambiguity and influence at all organizational levels.

Preferred but NOT required:

• PMP, PgMP, or equivalent certification.
• Experience in operational transformation or large-scale business integrations.
• Strong knowledge of organizational design, process mapping, and system migrations.
• Experience working with external vendors, consulting partners, or M&A advisory teams.

If you are interested in this onsite Program Manager role near Cleveland, OH, please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact Kathy Becher at

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.

Territory Account Manager – Inside Sales

Company Description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex business projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.

Job Description

You are a hungry and humble sales professional looking for uncapped earning potential. You work for an elite sales management team. You leverage proven leadership, technical, marketing, and support teams. You deploy multiple high value sales efficiency and business intelligence tools. And finally, you believe skills can be learned faster than ambition can be taught.

Realize your financial goals through uncapped commissions, quarterly bonuses, commission accelerators, and a company 401K match. Sales experience is helpful, but hunger, discipline, and intensity matter more. If you are the kind of person that takes full ownership of results, are motivated by winning, growing, and income tied to your performance…then you’ll fit in here. Come surround yourself with competitive, high-energy sales professionals. Are you up to the challenge?

What You’ll Be Doing

• Prospecting and engaging new customers with confidence and persistence
• Learning a repeatable sales process and executing it daily
• Managing a full sales cycle
• Taking coaching seriously and applying feedback immediately
• Competing and raising the bar every month

What We Care About (More Than Your Resume)

• Relentless work ethic - You don’t need to be pushed
• Desire to improve - Willingness to learn
• Coachability - You implement feedback fast
• Resilience - Rejection fuels you, it doesn’t slow you down
• Competitive mindset - You want to win, improve, and earn
• Ownership mentality - You treat the business like it’s yours

What You Get

• Performance-based compensation (uncapped)
• Clear metrics and expectations - no guesswork
• A culture that rewards effort, execution, and results
• Structured training, coaching, and career path
• The opportunity to build a long-term sales career, not just a job

Key Performance Indicators (KPI)

• Client Engagement (Phone, Live/Virtual Meetings, email, MS Teams, Social Media)
• New Opportunities
• Gross Margin quota attainment (Results)

Additional Information

Benefits

Health, Dental, and Vision, Health Savings Account with Employer Matching Contribution, Limited Purpose FSA Account, Medical Flexible Spending Account, Dependent Care Assistance Plan, Short & Long-Term Disability, Wellness Programs, Employee Assistance Program, Group Term Life Insurance, Voluntary Life Insurance, Paid Holidays, Vacation and Sick Leave, 401(k) with company match, Tuition Reimbursement, Service Awards, President’s Club, Circle of Excellence

Total Compensation

• Expected Year 1 Compensation (base salary + commissions): $75,000 - $150,000 Plus)
• Expected Year 2 Compensation (base salary + commissions): $100,000 - $170,000 Plus)

Visit us at for more information.

We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.

We are committed to providing reasonable accommodation for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

Sales Account Executive- Manufacturing

Company Description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.

Job Description

We are looking for a Sales Account Executive who is passionate, self-motivated, and business savvy, with a strong desire to overachieve their professional and financial goals to join our team. This is an exciting opportunity to utilize your solution selling skills, to drive business within named accounts in the Manufacturing sector. In this role you will have the opportunity to collaborate with our best in class, presales, customer success, and professional services teams, to ensure that your customers view you as a trusted advisor who can deliver solutions well past software alone.

Responsibilities

• Manage full sales cycle from researching accounts to closing business.
• Discovering, developing, and managing business relationships with prospects and current customers to sell software, services, and other related solutions.
• Selling wide and deep into accounts by identifying client needs and opportunities where IMAGINiT products and services will improve client growth and productivity.
• Leading account strategy sessions with current clients, prospects, and internal teams.
• Developing and delivering presentations and proposals.
• Increasing IMAGINiT visibility in the industry by attending networking events, using social media, referrals, etc.
• Collaborating across IMAGINiT business units working with other channel partners to secure customer business.

Qualifications

• 5+ years of direct sales experience selling software solutions to mid-size and large enterprises.
• Measurable track record in new business development and overachieving sales team targets.
• Proven hunter mentality with a track record of sales success.
• Strong business acumen, and ability to have business conversations at all levels.
• Excellent problem solving, negotiation, and closing skills.
• Ability to manage the entire sales process from prospecting through close.
• Strong verbal and written communication skills and CRM usage.
• Experience with multi-product/services selling is a plus.
• Experience selling within the Manufacturing sector is a plus.
• Bachelor’s degree or equivalent is a plus.

Additional Information

What can you expect?

• Comprehensive onboarding program and on-going training that prepares you for success.
• Approachable leadership team who truly cares about you and your customers.
• Opportunities for growth and development with opportunities to move up or horizontally within the organization.
• You will be surrounded by armies of people that you can leverage from a strong technical team including pre-and-post sales engineers, marketing, and a technical support team second to none.

Hybrid/Remote Work

• Ability to maintain appropriate productivity and performance.
• Have a work environment that is free from distractions and has a reliable internet connection.
• Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during work hours.
• Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and management.

Travel

• 20-25% annually

Total Compensation

• Salary $75,000-$85,000
• OTE Range $180,000 Plus

Benefits

• Health, Dental, and Vision
• Health Savings Account with Employer Matching Contribution
• Limited Purpose FSA Account
• Medical Flexible Spending Account
• Dependent Care Assistance Plan
• Short & Long-Term Disability
• Wellness Programs
• Employee Assistance Program
• Group Term Life Insurance
• Voluntary Life Insurance
• Paid Holidays
• Vacation and Sick Leave
• 401(k) with company match
• Tuition Reimbursement
• Service Awards
• Employee Referral Bonus Program

Visit us at for more information.

We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.

We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

Sr Quality Assurance Lead

Summary

CEI is seeking a QA Lead (US) who is responsible for quality execution, test strategy alignment, and day-to-day leadership across application pods. This role ensures testing excellence across functional, automation, performance, security, and UAT domains while acting as the primary onshore quality liaison to engineering and business teams.

The QA Lead works closely with offshore POD leads, AI/Automation teams, and performance engineers to deliver predictable, high quality releases.

CEI’s Solutions group provides project-based consulting services for custom application development. We focus on building custom web, mobile, integration, and related applications in the cloud. We are a Microsoft, GitHub, and AWS partner (among others). We also provide both strategy consulting and managed services for our customers. We are headquartered in Pittsburgh PA with offices in various locations including US cities, India, the US, and Spain.

Key Responsibilities

Test Strategy & Quality Ownership

• Own test strategy and execution for assigned applications or domains.
• Ensure alignment with TCoE standards, metrics, and best practices.
• Drive quality outcomes across Functional, E2E, API, UI, Performance, and Security testing.

Onshore Leadership & Client Interaction

• Serve as primary onshore QA contact for Signet Product Owners and Engineering teams.
• Participate in sprint planning, release readiness reviews, and defect triage meetings.
• Communicate test progress, risks, and quality insights clearly to stakeholders.

POD & Offshore Coordination

• Lead and coordinate offshore QA PODs, ensuring effective handoffs and follow?the?sun execution.
• Review test plans, automation coverage, defect metrics, and execution results.
• Ensure offshore teams adhere to defined quality, security, and compliance standards.

Automation & AI Enablement

• Drive automation-first mindset
• leveraging CEI Product (AIM?FIRE) and modern test frameworks.
• Identify candidates for automation, self?healing scripts, and AI generated test scenarios.
• Collaborate with Automation and AI pods to improve coverage and reduce manual effort.

Defect & Metrics Management

• Own defect lifecycle management including triage, prioritization, and closure.
• Track and report KPIs such as defect leakage, test pass rate, coverage, and cycle time.
• Support command?center dashboards and drill down analytics for assigned applications.

Required Skills & Experience

• 10+ years of QA / Testing experience with enterprise-scale applications.
• Strong hands on experience with manual and automated testing practices.
• Proven leadership experience managing distributed QA teams.
• Strong understanding of Agile, CI/CD, and DevOps-aligned testing.
• Excellent communication skills with ability to work directly with business and engineering stakeholders.

Preferred Experience

• Retail, POS, eCommerce, or multi channel application testing.
• Experience with Playwright, Selenium, API testing tools, and performance tools.
• Exposure to AI driven testing platforms and test analytics.

CEI’s Solutions division is a passionate team of software experts that work daily to build custom solutions that exceed customer expectations. Our focus is on custom solutions including cloud, web, mobile, data platform, data integration, BI / AI, and more. We have experience deploying solutions on the three major clouds – Azure, AWS, and GCP. We are a Microsoft Gold Partner and AWS Advanced Tier Partner. We are a mature practice with specialized skills across user experience, business analysis, agile development, testing, and more. We love building solutions together as a team.

This is a Hybrid position in Cleveland, OH (Brooklyn). This position will require 2 days onsite work. This is a Contract to Hire role, and we cannot work C2C or with Visas for this position.

Essential Functions

• Lead the design, development, and deployment of voice and chat-based conversational agents using Google Dialogflow or similar platforms and GCP services.
• Architect and implement Node.js-based microservices for high-performance, secure, and scalable solutions.
• Build and optimize voice-enabled and chat-enabled AI solutions for customer interactions across multiple channels.
• Collaborate with cross-functional teams to integrate conversational AI into enterprise workflows.
• Drive best practices in coding, testing, and deployment for cloud-native applications.
• Mentor junior engineers and provide technical leadership across projects.
• Ensure compliance with security and regulatory standards in the financial services domain.

Skills

• Strong proficiency in Node.js, JavaScript, and modern frameworks.
• Expertise in Google Dialog flow or similar platforms, Voice Bot and Chatbot development, and GCP services.
• Proven experience in Contact Center technologies and integrations.
• Solid understanding of microservices architecture, APIs, and cloud-native design.
• Experience in the finance industry (preferred).
• Excellent problem-solving, communication, and leadership skills.
• Knowledge of CI/CD pipelines, containerization (Docker/Kubernetes), and DevOps practices.
• Familiarity with Agile methodologies and enterprise-scale deployments.

Entry Level Healthcare IT Analyst

Start Your Career in Healthcare Information Technology Today!

Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.

Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.

Healthcare IT Analyst Job Responsibilities:

· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.

· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.

· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.

· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.

· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.

· Develop, document, and revise system design procedures, test procedures, and quality standards.

· Expand or modify the system to serve new purposes or improve workflows.

· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.

· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.

· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.

Requirements:

· Bachelor’s Degree

· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)

· Excellent communication skills (verbal and written)

· Ability to exercise tact and good interpersonal skills

· Superb analytical and time management skills required

· Self-starter, self-motivated, high level of initiative

· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner

· Internships or research project work are highly desired in a healthcare setting

· Understanding of how data works and looks, coming from different formats, is preferred

· Ability to travel during the training program if necessary