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NuSil (a part of Avantor) is seeking a dedicated and goal oriented Sales Representative (Remote, MN) to join our team.
The Sales Representative is a growth-focused role responsible for driving new business acquisition and expanding NuSil's presence in the medical device industry within an assigned territory.
This role emphasizes hunting, consultative selling, and business development, while also growing strategic relationships with existing customers.
You will have the opportunity to manage the full sales cycle-from prospecting through close-by identifying customer needs, positioning NuSil's value proposition, and delivering solution-based offerings that drive revenue growth.
** Location: This position operates remotely, from a home office. (Must reside in MN, preferably Minneapolis area).
** Travel: 30-50% travel to customer sites, trade shows, and industry events. Customer sites will be located in the Midwest, New England and Canada areas. Must be able to travel by car and air as required.
How you will thrive and create an impact:
- Own revenue performance for an assigned territory, consistently achieving or exceeding sales and growth targets.
- Drive new customer acquisition through active prospecting, lead generation, inbound lead responsiveness, and pipeline management across assigned markets and territory.
- Own and execute the full sales cycle, including discovery, proposal development, presentations, negotiations, and closing.
- Develop and maintain a robust sales pipeline using CRM and digital prospecting tools (e.g., Salesforce, LinkedIn Sales Navigator).
- Sell consultatively by identifying customer needs, technical requirements, and application challenges; recommend NuSil solutions aligned to customer R&D, production, and quality requirements.
- Develop and execute territory and account growth plans focused on revenue expansion, new opportunities, and sales metrics attainment.
- Establish accurate forecasts and deliver annual revenue targets, including targeted growth from new business.
- Position and promote NuSil's broad product portfolio and solutions across multiple applications and market segments.
- Expand NuSil's footprint within existing accounts by identifying cross-sell and upsell opportunities aligned with evolving customer needs.
- Build and sustain strong relationships with key decision-makers and influencers.
- Collaborate cross-functionally with Sales Management, Marketing, Research & Development, Product Management, Planning and Operations to support opportunity development and execution.
- Represent NuSil at customer sites, industry events, and trade shows to build brand awareness and generate new leads.
- Continuously monitor market trends, competitive activity, and customer feedback to refine sales strategies.
- Serve as a voice of the customer by communicating application requirements, market trends, and competitive insights to internal teams.
- Maintain high standards of professionalism, responsiveness, and customer satisfaction while prioritizing growth-oriented activities.
- Perform other duties as assigned.
What we're looking for:
- Education:
- Bachelor's degree preferred in science, engineering, business, and/or equivalent applicable experience.
- Experience:
- 5+ years of B2B sales experience in a consultative, solution-based selling environment.
- Proven track record of new business development and growth achievement.
- Demonstrated success prospecting, closing, and growing revenue in technical or complex selling environments.
- Experience selling into technical, scientific, manufacturing, medical device, aerospace, or advanced materials markets strongly preferred.
- Additional Qualifications:
Strong commercial mindset, growth oriented, with the ability to prospect, open doors, and close new business.
Ability to engage and influence business owners, engineers, technical leaders, and executive decision-makers.
Excellent communication, presentation, and negotiation skills.
Strong analytical and strategic selling capabilities within complex customer organizations.
Ability to work independently, manage time effectively, and prioritize high-impact activities within a territory.
Proficiency with CRM systems ( ) and digital/social selling tools.
Comfort translating technical information into clear business value propositions.
Ability to manage multiple opportunities simultaneously in a fast-paced, results-driven environment.
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT:
Typically works in a home office environment with extensive regional travel to customer locations.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Pay Transparency:
The expected pre-tax pay for this position is
$86,250.00 - $146,912.50This reflects base salary.
This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of,
$123,250.00 - $209,875.00Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location.
TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.
Location:- Minneapolis MN 55408
Duration:- 3 months
State of Credentials Licenses Required: Minnesota
Shift/Time Zone: Monday - Friday 715 am to 345 pm. This is a two person site and there may be need to have the person work varying hours based on patient/client needs at this location.
Description:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment highly preferred.
Keyboard/data entry experience.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
About the Role
We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.
You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.
Key Responsibilities
Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.
Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.
Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.
Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.
CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.
Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.
Qualifications
Minimum1 year of experiencein prospecting and pipeline generation
Proficiency inCRM systems(Salesforce and preferred)
Experience withEnterprise accountsandSaaS salesis a plus
Background inhealthcare,inside sales, orclient-facing rolesis advantageous
Experience working with or for a Health Plan would be a strong plus
Strongwritten and verbal communicationskills
Self-starter with excellenttime managementandcollaborationskills
Ability tomultitaskand thrive in a quota-driven environment
Bachelor's degree preferred
10% or less travel
Why Join Us?
Be part of a mission-driven company improving healthcare experiences nationwide
Work with cutting-edge technology and industry-leading data
Collaborate with passionate, innovative professionals
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000 - $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or competitive commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Treasury Management Sales Officer I is responsible for developing, enhancing, and maintaining treasury business banking relationships with Nicolet National Bank. Partnering and building relationships with other business lines to help with cross sales of Treasury Management products and services.
As a Treasury Management Sales Officer I, you will be responsible for the following:
- Identifying new and existing commercial customers and determines what products and services would best meet their financial needs. Looking for opportunities to cross-sell and refer to other business lines.
- Planning and implementing a call schedule for those identified customers. The plan should include calling on customers with Commercial Bankers and annual reviews of products, services, and changes in their business with current customers.
- Developing a business plan for region to grow and maintain profitable relationships. Including call schedule as part of the plan.
- Meeting assigned annual sales goals to generate $5 - $10 million in core commercial deposits including DDA, MM and SAV and self-source two or more new commercial relationships.
- Leading and coordinating RFP requests on institutions, public funds/municipalities, and commercial companies.
- Ensuring and supporting the timely implementation of business product offerings, ensures the completion of applications and agreements, follows up to make sure everything is on schedule and may assist with installation of equipment.
- Following all processes and procedures utilizing the appropriate programs and documents customer interactions on a consistent basis.
- Contributing to attaining the region's annual growth budget for net deposit service charges not including NSF's.
- Developing a communication and presentation plan for key initiatives, sales training, product knowledge, and treasury management topics. Utilizing all communication channels, in-person branch or market meetings, emails, yammer, fact sheets etc.
- Staying informed on all commercial products and services to be able to provide the appropriate financial advice to our customers.
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
Qualifications:
- Bachelor's Degree in Finance or a related field.
- 3+ years of outside sales and customer service within the financial industry.
- 2+ years of Treasury Management experience is preferred.
- In depth knowledge of banking products and services.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PT0 & 11 1/2 Paid Holidays
Hiring Pay Range: $60,000.00 to $85,000.00 per year
The starting pay range for this position is commensurate with experience. The compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience, and location. Nicolet offers a competitive benefits package, including but not limited to medical, dental, vision, paid time off, and a 401(k) plan.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
LHH is working with a respected AmLaw 100 firm seeking to add a Litigation Associate to its Finance & Restructuring team. The role offers high-level litigation work, strong mentorship, and long-term growth potential.
About the Role:
This position is part of a nationally recognized finance and restructuring practice that advises clients on complex financial transactions, corporate debt restructurings, and related litigation. The team values collaboration, mutual respect, and a commitment to excellence without ego. The role is ideal for an attorney with 2+ years of litigation experience looking to deepen their experience in financial matters.
Responsibilities:
- Support litigation matters related to financial transactions and restructurings
- Draft pleadings, motions, and legal memoranda
- Manage deadlines and court appearances across multiple jurisdictions
- Work closely with clients and senior attorneys on sophisticated matters
Qualifications:
- JD from an accredited law school
- 2+ years of litigation experience, ideally with an AmLaw 100 firm
- Excellent writing skills and attention to detail
- Licensed with a U.S. state Bar
What They Offer:
- Anticipated salary range of $200K–$300K depending on experience and location
- Flexible hybrid schedule (two remote days per week)
- Billable credit for up to 100 hours of pro bono work annually
- Strong benefits package including health, dental, vision, life and disability insurance, 401(k), potential relocation assistance, and productivity/discretionary bonuses
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
Role Description
Mid-sized, 30+ attorney law firm in the north metro is seeking a full-time Wills/Estates & Probate/Trust Associate Attorney to join our existing team. The attorney will focus on providing legal counsel in estate planning, probate, and trust matters for a variety of clients. Responsibilities will include collaborating with clients to draft estate plans, providing legal advice, administering estates and trusts, and representing clients in related legal proceedings. This role requires dedication to excellent client service and the ability to work in an on-site, team-oriented professional environment.
Qualifications
- Knowledge and experience in Estate Planning, and Probate & Trust Administration preferred
- Strong legal advice and consultation skills, with ability to deliver guidance
- Proficiency in research and ability to interpret complex legal principles effectively
- Strong communication skills
- Licensed to practice law in the state of Minnesota
- Primarily in-office position with schedule flexibility
- Detail-oriented approach with excellent organizational skills
- 2+ years of experience in Wills, Probate, and Estate Planning is preferred
Salary:
$100,000-$130,000
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Profit sharing
- Vision insurance
An excellent opportunity has arisen for a mid-level Labor & Employment Associate to join a well-established and nationally recognised law firm in its Minneapolis office. This role is suited to a motivated attorney with 3–5 years’ experience representing employers across a broad range of workplace matters. The successful candidate will work closely with clients to defend claims, provide strategic advice, and help mitigate employment-related risks.
Responsibilities:
- Defend employers against claims of discrimination, harassment, retaliation, and whistleblowing
- Represent clients in court proceedings and before administrative agencies
- Handle disputes relating to workplace issues and employment litigation
- Advise on employee non-compete agreements and trade secret matters
- Support contract negotiations and severance discussions
- Provide counsel on compliance, best practices, and risk mitigation strategies
- Draft pleadings, motions, and other legal documentation
- Manage matters independently with minimal supervision
Qualifications:
- 3–5 years’ experience representing employers in labor & employment matters
- Experience handling employment litigation and administrative proceedings
- Knowledge of non-compete agreements, trade secrets, and employment contracts preferred
- Strong advisory experience relating to compliance and risk prevention is advantageous
- Excellent written and oral advocacy skills
- Ability to work independently and manage competing priorities
- Active Minnesota license in good standing
Benefits:
- Competitive salary range of $205,000 – $250,000
- Comprehensive benefits package
- Exposure to a broad range of complex employment matters
- Opportunity to work within a collaborative and respected practice
- Clear pathway for career progression and professional development
If you are interested in this position, and you meet the requirements of the role, please click 'apply now' to forward an up-to-date copy of your resume. Alternatively, if you would like to discuss this opportunity further, please contact Cole Rogers for a confidential discussion.
Our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.
Due to the high volume of applications, only shortlisted candidates will be contacted.
We are partnering with a top Minnesota-based company to hire a Contracts Administrator to join their team. This is a great opportunity to be part of a growing organization that provides essential services and solutions to a diverse range of clients, from Fortune 500 companies to government facilities.
This role is ideal for a detail-oriented contracts professional with at least 2 years of experience in contract administration, contract management, or as an in-house legal assistant or paralegal, who values cross-functional collaboration and maintaining organized, compliant contract processes.
This is a fully on-site position in Minneapolis.
Overview of Responsibilities:
- Review, draft, and redline contract documents, including purchase orders, terms and conditions, master service agreements (MSAs), amendments, statements of work (SOWs), and NDAs.
- Ensure contract terms align with company policies and risk tolerance.
- Gather required documentation and route contracts for internal review and signature.
- Track and maintain contract status throughout the review and execution process.
- Serve as a point of contact for internal teams (Sales, Legal, Technical, Procurement) to relay contract information and clarify client requirements.
- Coordinate and assemble information from internal stakeholders during contract negotiations.
- Support compliance with contractual requirements and assist with related documentation (e.g., subcontractor compliance).
- Assist with additional projects as needed.
Qualifications:
- Minimum of 2 years of experience in contract administration or contract management, or 2 years as an in-house legal assistant or paralegal with experience or strong interest in contract administration.
- Experience reviewing business service contracts and preparing redlines is preferred.
- Proficiency in Microsoft Word
- Ability to assist with contract negotiations and help ensure compliance with contractual terms.
- Strong organizational skills with the ability to track and manage contract statuses.
- Familiarity with common contract types, including master service agreements (MSAs), NDAs, and purchase orders.
- Excellent attention to detail in reviewing and drafting contract documents.
- Relevant coursework or certification in paralegal studies or contract law is a plus.
Benefits:
- 401k (with match)
- Health
- Dental
- Vision
- HSA
- Long & Short-Term Disability
- PTO
- Paid Holidays
WHO WE ARE
Proterra Investment Partners LP (“Proterra”) is an alternative investment manager focused on private debt and private equity investments across the sectors of food and agriculture. Proterra operates from a head office in Minneapolis (United States) and has field offices in London, Shanghai and Singapore.
POSITION OVERVIEW
We are seeking a highly motivated attorney to join our legal team as Corporate Counsel. This in-house role reports directly to the Managing Director of Credit Strategy and offers the opportunity to work on complex direct lending transactions. The ideal candidate will have 3–5 years of experience negotiating and drafting loan documentation, along with a strong interest in private credit and direct lending.
RESPONSIBILITIES:
- Draft, review, and negotiate loan documentation, including term sheets and credit agreements.
- Manage loan syndications, amendments, waivers, and modifications.
- Support transaction execution from initial diligence through closing.
- Collaborate with internal teams (Investment, Compliance, Operations) to ensure legal and regulatory compliance.
- Manage outside counsel to ensure efficient and cost-effective documentation.
- Provide risk-based legal guidance throughout the loan lifecycle, including workouts and restructurings.
- Negotiate and manage confidentiality agreements.
- Perform other responsibilities and special projects assigned from time to time.
REQUIRED QUALIFICATIONS:
- Juris Doctor (JD) from an accredited law school; admission to the Minnesota bar.
- 3–5 years of legal experience in banking, restructuring, finance, and/or private credit.
- Strong drafting and negotiation skills.
- Commercial mindset with the ability to balance legal risk and business objectives.
- Exceptional attention to detail and organizational skills to manage multiple transactions simultaneously.
- Excellent communication and interpersonal skills for cross-functional collaboration.
- Applicants must be presently legally authorized to work in the United States for any U.S. employer.
- Position is not eligible for employment-based visa sponsorship.
PREFERRED EXPERIENCE:
- Familiarity with cash-flow lending structures.
- Understanding of private credit markets and direct lending strategies.
- Experience with industry-specific considerations in the food and beverage sector.
COMPENSATION & BENEFITS
The expected annual base salary range for this position is $175,000 to $250,000 USD. Within the range, individual pay is determined by job-related factors, including but not limited to education and skills, and is commensurate with experience. Additional compensation and benefits include a discretionary bonus, healthcare plan, 401(k) matching program, and flexible paid time off.
Proterra is an equal employment opportunity employer
14-month initial contract
Onsite full time in Brooklyn Park, MN facility. Flexible schedule. The blood lab usually works 6:00 am to about 3:00 pm. Sometimes folks are required to work longer to get the work done, so the candidate needs to be accommodating.
HM's Top Needs:
- Ability handling blood (preferably in large volumes)
- Basic wet lab skills
- Proficiency in Microsoft Word and Excel
Education Required: High School Diploma, or Associate’s Degree (Bachelor’s degree would be overqualified and therefore, not be considered)
Years experience required: 1+ years
This position requires execution of duties in an animal/human blood lab using chemical, biological, electronic, mechanical, electromechanical and/or optical systems to assess the performance/interaction of medical devices with blood and/or equivalent test media in support of the development of new products and sustain the performance of released products. Responsibilities may include the following and other duties may be assigned. Performs a variety of technical procedures such as preparing routine solutions and reagents and performing routine reactions. Testing includes preparation of devices in perfusion circuits, circulating blood/test fluid through test circuits, and sampling blood/fluid at various time points. Makes and records observations; performs simple calculations; and collects and prepares data for evaluation. Conducts laboratory support functions such as stocking and distributing supplies and equipment; arranging and dismantling apparatus; and collecting, washing, and storing labware. Performs technical and record keeping duties in conformance with company and regulatory policies and standards to meet quality and accuracy requirements. May analyze biological and chemical samples. Performs technical procedures in one or more of the following areas: Production, Research and Development, Quality Control/Assurance, and/or Compliance/Environmental.
TECHNICIAN SUPPORT CAREER STREAM: Provides technical support in areas such as production, operations, maintenance, safety, testing, process improvement or product development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on blood-contacting components, equipment or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations. For higher levels, may suggest and/or make improvements to optimize work processes.
DIFFERENTIATING FACTORS
Autonomy: Established and productive individual contributor, working under moderate supervision. Performs tests, interprets data and develops reports.
Organizational Impact: Performs intermediate technical activities requiring judgment and decision-making. Work consists of technical tasks that are typically routine.
Innovation and Complexity: Technical problems faced are generally routine but may require interpretation of procedures or policies to resolve problems. May be required to highlight areas of concerns/problems in own job area.
Communication and Influence: Communicates typically with internal contacts. Obtains and provides technical information requiring some explanation or interpretation.
Leadership and Talent Management: May provide guidance and assistance to new or entry level employees.
Required Knowledge and Experience: Requires basic job knowledge of systems, techniques and procedures obtained through prior work experience or education. Requires minimum of 2 years of relevant experience; may require vocational or technical education or certification in addition to prior work experience.
About the Role
The Touching Hearts at Home Franchise Operations Coordinator supports the day-to-day operations of the franchise office and strengthens franchisee relationships across the network. This role manages communication touchpoints, franchise documentation, event logistics, reporting, and general office operations to ensure franchisees feel supported, informed, and connected.
Key Responsibilities
Franchisee Support & Network Coordination
- Route and track incoming inquiries to the appropriate departments.
- Manage franchisee acknowledgements (anniversaries, milestones, recognition).
- Track non-legal customer, caregiver, or client dispute resolutions.
- Coordinate owner forums, peer groups, and special-topic calls, including scheduling, reminders, agendas, and attendance tracking.
Documentation, Compliance & Reporting
- Maintain franchise documents, including agreements, renewals, amendments, and required filings.
- Collect and track Certificates of Insurance and monitor renewal deadlines.
- Support onboarding documentation for new franchise owners.
- Prepare weekly, monthly, and quarterly reports; maintain digital files; assist with audits and data requests.
Conference, Training & Event Support
- Assist with National Conference logistics: registrations, sponsor coordination, swag inventory, printed materials, and on-site organization.
- Support Confirmation Day and Training Week through scheduling, communication, materials prep, and hospitality.
Office & Operational Support
- Manage daily in-office operations, calendars, meetings, and internal communication.
- Maintain office supplies, equipment, vendor relationships, and general organization.
- Serve as the professional point of contact for calls, emails, and visitors.
- Coordinate printing and assembly of operations manuals, training binders, and franchise resources.
- Manage inventory of branded materials, swag, and supplies.
- Assist leadership with project coordination, follow-ups, and improving internal processes.
What You Bring
- Strong organization, accuracy, and follow-through—details stay tight.
- A warm, professional communication style.
- Ability to juggle multiple deadlines and keep projects moving.
- Proficiency in Microsoft Office and willingness to learn new platforms.
- Administrative or operations experience; franchise experience is a plus.
- A proactive, service-oriented mindset with the ability to anticipate needs.
- Salary commensurate with experience.
Minneapolis, Minnesota | Full-Time | Leadership Role | $55,000-$60,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director’s second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
- Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
- Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
- Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
- Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
- Share on-call rotation with office leadership.
- Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
- Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
- Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
- Oversee scheduling operations to ensure timely coverage and an excellent client experience.
- Respond to client escalations with urgency, professionalism, and empathy.
- Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
- Ensure state-required supervisory visits are completed (as applicable).
- Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
- Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
- 2+ years of experience in management, leadership operations, or human resources.
- Experience hiring, recruiting, training, scheduling, and supervising staff.
- Leadership experience within the healthcare or home care industry.
- Ability to work autonomously in a fast-paced environment.
- Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
- Valid driver’s license and auto insurance.
- High proficiency with technology, especially Google Workspace.
- High attention to detail and exceptional follow-through skills.
- Strong communication and interpersonal skills.
Compensation & Benefits
- $55,000 - $60,000 starting salary
- Growth Bonuses
- Medical, Dental, Vision benefits package.
- 12 days of PTO annually.
- Phone stipend.
- Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You’ll Love This Role
- You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
- You will directly shape staff performance, team culture, and client experience.
- You’ll grow in leadership through hands-on coaching, development, and operational oversight.
- Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters. If you’re an energetic, people-first leader who thrives on organization, communication, and problem-solving, we’d love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
- Bachelor's (Preferred)
Experience:
- Leadership: 2 years (Preferred)
- Schedule management: 2 years (Preferred)
- Hiring: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Minneapolis, Minnesota
Work Location: In person
A rapidly growing consulting firm is seeking a Regional Safety Consultant based in Minneapolis, to service clients in the region (primarily in construction industries). This role will require 80% regional travel to client sites, with the remaining 20% remote/home-based. The organization has an award-winning and collaborative company culture and ambitious growth plans, with many opportunities for advancement and leadership.
The role:
- Act as a safety advisor to construction clients, providing regulatory technical guidance on OSHA 1926 and other safety regulations.
- Assist with permitting, monitoring, and reporting in compliance with local and federal agencies.
- Conduct incident investigations and audits; recommend corrective/preventative measures where indicated.
- Develop, write, and edit OSHA-compliance safety programs.
- Maintain strong client retention and satisfaction rates.
The candidate:
- 3+ years of safety experience in a construction environment
- Bachelor's degree in Occupational Safety, Environmental Engineering, or related field (preferred)
- Candidates with relative years of experience and no degree will also be considered
- Proven expertise in OSHA 1926
- Ability to travel frequently to client sites, including overnight stays (1-3 overnight stays per month)
Our client, located near Minneapolis, MN is looking for an experienced CMM Operator to join their growing production team.
Job Title: CMM Operator
Location: Minneapolis, MN
Pay Rate Range: $25 – $32/hour
Shift: 3rd shift (11pm – 7am)
What’s the Job?
- Operate CMM machines (e.g., MicroVu, OGP Smartscope) to inspect machined parts and assemblies.
- Interpret engineering drawings and GD&T (Geometric Dimensioning and Tolerancing) requirements.
- Execute pre-written CMM inspection programs and record results accurately.
- Write, edit, and debug CMM programs (preferably using software such InSpec and Zone3).
- Perform first article, receiving, in-process, and final inspections as required.
What’s Needed?
- High school diploma or equivalent (technical training or associate degree preferred).
- 2+ years of experience operating CMM equipment in a manufacturing environment.
- Experience with CMM programming using InSpec and/or Zone3.
- Familiarity with statistical process control (SPC) and root cause analysis.
- Knowledge of other inspection tools (micrometers, calipers, pin gauges, etc.).
- Experience in medical manufacturing environments a plus
What’s in it for me?
- Medical, Dental, Vison
- 401k with employer match
- STD/LTD
- Pet Insurance
- Tuition Reimbursement
- Gym Reimbursement
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Industrial Hygienist - Mobile Lab Technician
Job Overview:
We are seeking a skilled and detail-oriented Industrial Hygienist – Mobile Lab Technician to join our team and operate out of one of our mobile laboratories. This role services the Minneapolis MN metro area, delivering high-quality environmental testing to a wide range of clients, including restoration and abatement companies, homeowners, and insurance providers.
As a Mobile Lab Technician, you’ll be responsible for traveling throughout a defined region to collect samples, conduct on-site testing, and generate accurate reports that support environmental safety and compliance. This position plays a key role in helping clients manage environmental hazards and ensure safe building environments.
This is a Direct Hire role.
What you will be doing as a Industrial Hygienist - Mobile Lab Technician…
- Travel within the assigned region to collect environmental samples for asbestos, mold, lead, and soot testing.
- Conduct on-site analysis using approved laboratory techniques and equipment such as Polarized Light Microscopy (PLM), XRF analyzers, and other industry-standard tools.
- Perform detailed inspections of buildings and sites to assess potential contamination.
- Analyze and interpret data to determine the presence and extent of environmental hazards.
- Generate comprehensive reports summarizing findings, including test results and recommendations for remediation.
- Communicate clearly with clients to ensure understanding of the process and results, and address any project-specific concerns.
- Maintain up-to-date knowledge of environmental regulations and testing standards.
- Participate in ongoing professional development and training programs to enhance technical skills.
Skills you ideally bring to the table as a Industrial Hygienist - Mobile Lab Technician…
- Bachelor’s degree in environmental science, chemistry, biology, engineering, geology, or a related field preferred.
- Relevant certifications strongly preferred, including NIOSH 582, EPA AHERA, or ACAC certifications (e.g., CIEC).
- Prior experience with asbestos, mold, and lead testing in a laboratory or field setting is highly desirable.
- Familiarity with microscopy techniques is a plus—training will be provided.
- Exceptional attention to detail and the ability to follow established testing procedures.
- Strong analytical thinking and problem-solving abilities.
- Excellent written and verbal communication skills, including technical report writing.
- Self-motivated with the ability to work independently and manage time effectively.
- Willingness to travel regularly within the assigned area and work flexible hours as needed.
- Must possess a valid driver's license and maintain a clean driving record.
Summary:
Schafer Richardson LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.
The Director of Property Management is responsible for overseeing the SR Management department to ensure the operational and financial health of our commercial real estate portfolio. In addition, key responsibilities include developing and implementing management strategies, inspecting buildings and spaces, manage budgets, handling tenant and vendor relations, and leading staff through recruitment, training, and performance management In addition, the Director of Property Management will be responsible for overseeing property operations for an assigned portfolio including utilizing resources, handling budgets, vendor contracts, tenant relations, and ensuring legal compliance aiming to achieve NOI growth and maximize cash flow with the overall objective to deliver excellent customer service and satisfaction in representing the Schafer Richardson real estate brand.
Essential Duties and Responsibilities included below. Other duties may be assigned, as necessary.
MANAGEMENT/OPERATIONS:
- Provide leadership to the team by interviewing, hiring, training, and managing performance in accordance with Company policies and business practices.
- Supervise activities of the property management, leasing, and maintenance personnel.
- Make appropriate staffing and salary recommendations to Company President
- Direct the operations, maintenance, and administration for each property.
- Provide reports and updates to owners and investors.
- Prepare annual departmental operating budget and achieve profitability objectives.
- Supervise the property management staff in the day-to-day operations of properties.
- Authorize contracts, purchase orders, repairs, maintenance, and replacement projects by Property Managers.
- Manage and approve annual budgets, monthly financials, mid-year CAM reconciliations, annual reconciliations, and other reporting functions.
- Oversee the tax protest account for each property in the portfolio.
- Physically inspect each asset at least once annually.
- Oversee vendor relationships and contract negotiations.
GENERAL FUNCTIONS:
- Portfolio Management – oversee all property operations for an assigned portfolio to maximize NOI and asset value.
- Direct and monitor all building staff, engineers, maintenance technicians, security officers, janitorial persons, construction providers, subcontractors or other personnel and service providers on site.
- Mentor, coach, and train your team for success. Present a positive, helpful attitude when interacting with co-workers and customers.
- Provide clear direction and distribute workload appropriately among staff, subcontractors, and vendor providers.
- Correspond with tenants regarding leasing and management questions, maintenance and repair issues or other service-related items brought to your attention.
- Work in conjunction with leasing representative to provide answers to leasing questions, help tenants with move in and move out policies, and keep the building common areas and vacant spaces in good condition for prospective tenant tours.
- Coordinate plan review and approval for construction work with tenants, supervise landlord and tenant contractors, and ensure compliance with risk management and safety standards.
- Perform regular inspections of the building exterior and interior including tenant areas and implement compliance with code, local, state, and federal ordinances, and company or building policies and procedures.
- Review and approval for financial operations for the property including coding bills, oversee accounts payable and receivable, tenant rent collection and maximize operating efficiency and financial performance of the property.
- Review and interpret commercial lease agreements to ensure operational compliance and financial accuracy. Collaborate with the legal department where necessary.
ADVANCED FUNCTIONS:
- Prepare and submit monthly financial statements, leasing and operational reports, annual budget, and property condition reports.
- Provide a 5-year capital plan for the property for all items that will require repair or replacement outside of normal day-to-day operations.
- Oversee rent collection, manage delinquencies, and implement legal remedies when necessary.
- Obtain, review, and negotiate scope of work descriptions, service agreements, and business contracts to provide quality-control, and oversight while implementing cost-containment initiatives, measures of compliance and contract standards.
- Maintain files and written records and prepare professional written correspondence with tenants, vendors, and clients.
EQUIPMENT:
- Personal owned vehicle for transportation to various sites included in managed portfolio.
- Must possess a valid driver’s license, acceptable driving record, and the state mandated level of insurance.
- Personal owned cellphone
EDUCATION/EXPERIENCE:
- Bachelor’s degree in real estate, finance, or related field is preferred.
- 5 or more years of commercial property management with leadership experience
- Commercial real estate investment analysis experience.
- Knowledge of national commercial real estate trends and capital markets
- Active in the real estate industry.
- Valid real estate license
- CPM or PMP certification preferred.
- Proficiency in Yard is required.
KNOWLEDGE, SKILLS, AND OTHER ABILITIES:
- Strong proficiency in financial and budget management, including P & L analysis, rent collection, and expense control.
- High integrity, operates with a sense of urgency, understanding of the organization’s needs and be easy to work with
- Excellent leadership skills with the ability to successfully build consensus while managing teams.
- Ability to negotiate skillfully and create consensus in challenging situations with internal and external stakeholders.
- Ability to be outgoing, straightforward, self-assured, and one who shares information readily, listens actively, and respects the abilities of others.
- Ability to promote and foster an environment that supports confidence and consistency with principals, executive team, board members, and staff who are culturally diverse.
- Ability to work together cooperatively and effectively in achieving organizational goals.
- Ability to allocate and effectively use information, personnel, time, and other resources necessary to meet changing priorities and deadlines.
- Ability to identify and resolve problems.
- Ability to create and sustain an organizational culture that encourages others to provide the quality of service essential to high performance.
- Strong analytical skills (both quantitative and qualitative).
- Strong risk assessment skills.
- Excellent verbal and written communications skills to present to and work with senior management, internal departments, and investors.
- Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
- Self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the organization.
- Ability to understand commercial lease language and interpret legal terminology.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee in this position must frequently communicate with employees and must be able to exchange accurate information in these situations.
While performing the duties of this job, the employee must be able to remain in a stationary position 50 percent of the time. The employee constantly operates a computer and other office productivity machinery (i.e., a computer, copy machine, and computer printer. In addition will occasionally lift and/or move up to 15 pounds and occasionally moves about inside the office to access computer equipment in different office locations.
TRAVEL: 10-15%, project dependent.
Overview
We are seeking an experienced Estimator/Project Manager (Bridge/Structural) to support preconstruction, estimating, and project execution for bridge and heavy civil structural projects across MN. This role will play a key part in pursuing new work, developing competitive bids, and successfully delivering projects from award through completion.
Key Responsibilities
Preconstruction / Business Development
- Identify and pursue bridge and structural project opportunities in public and private markets
- Review plans, specifications, and contract documents for constructability and risk
- Develop quantity take-offs, production rates, and detailed cost estimates
- Solicit and evaluate subcontractor and supplier pricing
- Develop bid schedules, work plans, and risk assessments
- Participate in bid strategy meetings and final bid reviews
Project Management / Execution
- Lead project handoff from estimating to operations in partnership with the Superintendent
- Develop project schedules, phasing plans, and detailed work packages
- Manage project budgets, cost controls, and job cost reporting
- Oversee subcontractor procurement, buyout, and contract administration
- Lead coordination meetings with owners, engineers, and internal teams
- Manage change orders, RFIs, submittals, and progress billing
- Ensure compliance with contract requirements, safety standards, and quality plans
What We're Looking For
- Bachelor’s degree in Civil Engineering, Construction Management, or related field
- (or equivalent experience in bridge/heavy civil construction)
- 5–10+ years of experience in bridge or heavy civil construction estimating and/or project management
- Proficiency with estimating software, scheduling software, and project management
- Strong leadership and communication skills
- Detail-oriented with excellent analytical and problem-solving abilities
- Ability to manage multiple projects simultaneously
- Collaborative, field-first mindset
- High level of integrity and accountability
What You'll Get
- Industry leading salary and compensation package
- Long-term growth opportunities
- Bonus, Medical, 401K match
- Collaborative working environment
Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role’s responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.
The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone, email, or other channels.
- Maintain professionalism with internal and external customers, ensuring positive interactions.
- Generate and close quotes, process orders, and route website leads.
- Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
- Resolve product or service issues, escalating when necessary.
- Liaise between production, customer care, and accounting to track orders.
- Assist with audits, reporting, and account analysis for clients.
- Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
- Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
- Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.
Qualifications
- Associate degree or equivalent experience; combination of education and relevant work experience considered.
- Strong written and verbal proficiency in Spanish and English.
- Sales administration experience preferred.
- Familiarity with product structures, bill of materials, routers, or technical prints.
- Excellent written communication skills.
- Strong organizational, technical, and problem-solving skills.
- Ability to work under pressure, meet deadlines, and manage competing priorities.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Experience with video conferencing tools (Zoom, Teams, etc.).
Role Summary:
The General Manager will oversee the daily operations of the company's branch location, ensuring that all services are provided efficiently, professionally, and with the highest level of customer satisfaction. This role will involve managing a team of foreman, crews, technicians. This position is responsible for the quality, profit and loss, and overall production of the location. The General Manager has experience in managing service-oriented teams and a strong understanding of the home service industry.
Responsibilities:
- Foster a customer-first culture across all levels of the team, ensuring that every employee understands and delivers on the commitment to a Five-Star Experience for customers.
- Monitor and adjust operational practices to ensure that the business meets or exceeds budgetary and financial target. The General Manager is responsible for optimizing operational costs while maintaining a high standard of service.
- Build and maintain a high-performance team by implementing recruitment strategies, providing ongoing training, and developing leadership pipelines for future growth.
- Create a work environment that promotes employee engagement, motivation, and satisfaction.
- Establish clear KPIs (Key Performance Indicators) for operational performance and ensure these are communicated effectively to the team.
- Utilize data and analytics to guide day-to-day decisions and align with company goals.
- Ensure that all installations, repairs, and in-home services are in full compliance with safety regulations and standards, conducting regular safety meetings and promoting a culture of safety at every level of the business.
- Take ownership of any escalated customer concerns and proactively seek opportunities to improve the customer experience.
- Implement strategies to enhance customer satisfaction, including response time, communication, and installation quality.
- Optimize the schedules of the production and administrative staff to ensure that customer demands are met efficiently while maintaining high service standards.
- Develop strong working relationships with cross-functional teams, such as Finance, HR, and Compliance, to ensure the smooth operation of day-to-day activities. Support ongoing projects and corporate initiatives with a focus on growth and efficiency.
- Oversee the management of all office-related activities, including building maintenance, inventory management, and coordination of office services.
Skills and Experience:
- A proven track record of leading high-performing teams in a fast-paced, customer-centric environment.
- Ability to create a culture that values hard work, customer satisfaction, and operational excellence.
- Strong understanding of business financials, including P&L (Profit & Loss) management, budget planning, and cost control strategies.
- Experience in driving performance through data analysis and strategic planning.
- Ability to manage daily operations while being hands-on with problem-solving, coaching, and troubleshooting issues both on the jobsite and in the office.
- Must be adaptable and resilient in a dynamic work environment.
- Excellent verbal and written communication skills, with the ability to engage, motivate, and influence staff, while maintaining transparency and fostering open lines of communication with customers.
- Strong working knowledge of OSHA (Occupational Safety and Health Administration) regulations and safety procedures relevant to the home improvement and construction industry.
- A flexible and adaptive leadership style that can manage changing priorities and multiple tasks simultaneously, while remaining calm under pressure.
- Must be able to prioritize and delegate tasks effectively.
- Familiarity with scheduling software, CRM (Customer Relationship Management) systems, financial software, and general office tools (Microsoft Office Suite, Google Workspace).
- Experience using management tools to monitor KPIs and report on business performance is a plus.
- A valid driver’s license with a clean record and the ability to obtain a DOT (Department of Transportation) medical card to drive company vehicles as needed.
Incumbent will work with licensure and certification clients that have retained DRC’s test development and psychometric services, collaborating with each client to determine testing program needs and desired outcomes and identifying how DRC’s psychometric solutions match their unique program’s needs.
A successful candidate will demonstrate high level understanding of best practices in assessment design and development, and measurement theory, and show evidence of being able to successfully partner with licensure and certification clients.
Essential Position Responsibilities: Ensure that psychometric practices are implemented and documented consistently to meet industry standards and that quality assurance criteria, project schedules and deadlines are met.
Manage Licensure and Certification client relationships and scopes of work that include all phases of the assessment development process including item and test analyses, test equating, standard setting, score reporting and technical reports.
Partner with clients on reliability and validity studies and other psychometric activities to support our clients, which includes those in the professional credentialing and IT industry as well as the medical and dental specialty boards.
Facilitate meetings with subject matter experts/examination committees.
Represent DRC at industry conferences, preparing and delivering presentations to technical and non-technical audiences.
Assist with licensure and certification psychometric content for RFP responses.
Contribute as an integral member of DRC’s licensure and certification team.
Assist with other Special Projects or teams at DRC as needed.
Preferred Qualifications Master’s Degree in educational measurement, psychological measurement, evaluation, assessment or a related field with an emphasis on psychometrics.
Bachelor’s Degree required.
3 + years of experience in the psychometric, measurement, analytics or high-stakes testing industry required.
Experience in the development and scoring of examinations for certification in the healthcare field is preferred.
Experience managing client relations for large-scale assessments.
Previous experience conducting standard settings.
Previous experience conducting job analyses.
Experience working with complex data structures and manipulating and summarizing large quantities of data.
Working knowledge of statistical theory with an emphasis on Rasch models, many-facet Rasch, research methodologies, and applied measurement.
Proven ability to lead internal and external teams and complex projects.
Demonstrated ability to work successfully at both a strategic and tactical level.
Exemplary communication skills, oral and written, and outstanding relationship building skills.
Ability to simplify complex information and communicate to a wide range of audiences.
Knowledge and demonstrated use of statistical software (e.g., SPSS, SAS, R, Winsteps or other IRT software) is required.
Proven interpersonal skills and the ability to interact effectively with staff at all levels of the organization.
Essential Job Requirements: Report to work promptly when scheduled.
Be able to work under supervision and accept feedback.
Proficiency with Microsoft Office Suite.
Relate effectively and work respectfully with diverse work groups.
Ability to consistently perform well during times of increased work load.
Set and meet deadlines.
Manage multiple job functions simultaneously.
Reporting to this position: No direct reports Physical Requirements: Ability to sit and/or stand for up to 8 hour periods of time.
Ability to look at a computer monitor, utilize a keyboard and/or mouse for up to 8 hours per day.
Ability to lift up to 20 pounds as necessary.
DRC retains the right to change or assign other duties to this position.