Sales Jobs in Springfield Massachusetts Remote

C

Customer Service Representative, Paper Machine Service

✦ New

Salary not disclosed

Springfield, MA 16 hours ago

Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

GENERAL SCOPE OF RESPONSIBILITIES

A customer service representative supports both internal customers (product managers, account managers, production, and finance staff) and external customers with all steps in the sales cycle; from helping to identify required parts or resources to preparing offers (quotes), processing orders, and resolution of after order issues.

NATURE AND SCOPE:

Provide Customer Service support to our customers, Sales Area Managers, Product Managers and Regional Sales entities;
Interact with internal / external customers to provide information response to inquiries about products and services.
handle and resolve questions / concerns
provide information about the organization’s products and service
generate quotes and process orders as requested by Product Managers, Sales Area Manager, and customers
enter and ensure proper handling of all orders
maintain customer pricing based on guidance from product managers
coordinate delivery and purchase order requirements with Logistics Department,
communicate special shipment dates and date changes to the Regional Sales entities, Sales Area Managers, and/or customers
Other duties as assigned by Supervisor or Managers.

REPORTING RELATIONSHIPS:

Line: Customer Service Manager, Paper Machine Service

Coordination with: engineering, production groups, field sales (SAMs), and finance

SUPERVISION RECEIVED:

The employee carries out the work within guidelines such as objectives, definitions with minimal oversight. Works with moderate supervision.

SUPERVISORY RESPONSIBILITIES:

Line: None

POSITION REQUIREMENTS

College degree and/or equivalent experience
Manufacturing Experience a plus
Self-starter capable of working with minimum supervision.
Extremely thorough organizational and planning skills.
Strong knowledge of customer service and establishing contacts.
Ability to handle numerous projects at one time.
Excellent written and verbal communication skills.
Ability to develop close professional relationships
Ability to research and review technical drawings and documents.
Very strong computer skills (Word, Excel, PowerPoint)
Some ERP experience (SAP experience a plus)
Ability to [learn to] read and interpret engineering drawings.
Ability to work independently and handle high volume email traffic
*This is not a call center position

LANGUAGE ABILITY:

Ability to read and comprehend instructions, engineering drawings, correspondence, and memos. Ability to write effective correspondence. Ability to effectively transfer information in one-on-one and small group situations to customers, vendors, and other employees of the organization.

EFFORT & WORKING CONDITIONS

Working conditions can include production/fabrication facilities, paper mills, and offices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Not Specified

CDL A Delivery Driver - 4 Day Schedule

✦ New

🏢 Performance Foodservice

Salary not disclosed

Holyoke, MA 16 hours ago

Job Description:

Position Details:

Pay: $397 or more per day, Saturday's Rate is $500 per day (bi-weekly pay)
Workdays: Mondays, Tuesdays, Fridays & Saturdays (day shift)
Home Daily!

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support Americas food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Food and food service delivery drivers fulfill a critical role in the countrys food supply chain. Our delivery drivers not only make sure the customers products arrive at their destination at the arranged times and in good condition, but they are the face of our company building lasting relationships with our customers!
The CDL-A Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations.
Primary Responsibilities:

Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
Reports all safety issues and/or repairs required.
Follows all DOT regulations and company safe driving guidelines and policies.
Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
Performs count check of items and check customer invoices of products that have been loaded.
Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
Moves tractor to the loading dock and attach preloaded trailer as needed.
Drives to and delivers customer orders according to predetermined route delivery schedule.
Unloads products from the trailer, transports items into designated customer storage areas.
Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
Verifies delivery of items with customer and obtain proper signatures.
Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
At the end of the shift secure all equipment and complete all necessary paperwork.
Performs other related duties as assigned.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualifications:

High School Diploma/GED
12+ months commercial driving
Valid CDL-A
Must be 21+ years of age
Meet all State licensing and/or certification requirements (where applicable)
Clean Motor Vehicle Report (MVR) for past 3 years
Pass post offer drug test and criminal background check
Pass road test
Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location

Company description

Performance Foodservice, PFGs broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the \"Company\") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the \"EEO is the Law\" poster and supplement; and (3) the Pay Transparency Policy Statement.

Not Specified

CDL A Delivery Driver

✦ New

🏢 Performance Foodservice

Salary not disclosed

Indian orchard, MA 1 day ago

Job Description:

Position Details:

Pay: $393 or more per day! (bi-weekly pay)
Workdays: Mondays-Fridays (day shift)
Home Daily!

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support Americas food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Food and food service delivery drivers fulfill a critical role in the countrys food supply chain. Our delivery drivers not only make sure the customers products arrive at their destination at the arranged times and in good condition, but they are the face of our company building lasting relationships with our customers!
The CDL-A Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations.
Primary Responsibilities:

Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
Reports all safety issues and/or repairs required.
Follows all DOT regulations and company safe driving guidelines and policies.
Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
Performs count check of items and check customer invoices of products that have been loaded.
Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
Moves tractor to the loading dock and attach preloaded trailer as needed.
Drives to and delivers customer orders according to predetermined route delivery schedule.
Unloads products from the trailer, transports items into designated customer storage areas.
Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
Verifies delivery of items with customer and obtain proper signatures.
Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
At the end of the shift secure all equipment and complete all necessary paperwork.
Performs other related duties as assigned.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualifications:

High School Diploma/GED
12+ months commercial driving
Valid CDL-A
Must be 21+ years of age
Meet all State licensing and/or certification requirements (where applicable)
Clean Motor Vehicle Report (MVR) for past 3 years
Pass post offer drug test and criminal background check
Pass road test
Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location

Company description

Performance Foodservice, PFGs broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the \"Company\") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the \"EEO is the Law\" poster and supplement; and (3) the Pay Transparency Policy Statement.

Not Specified

CNC Lead Machinist - 2nd Shift

✦ New

🏢 HORST ENGINEERING & MANUFACTURING CO

Salary not disclosed

Agawam, MA 1 day ago

Job Summary:

The 2nd Shift Production Supervisor leads a multi-department team of CNC Operators and Set-Up Operators, in a high mix / low volume aerospace component manufacturing environment. This role is expected to balance expertise in set-up and operation of CNC machining for precision tolerance components, along with strong interpersonal skills to motivate the team to work toward common goals and objectives. Key responsibilities include managing the day-to-day priorities for multiple departments, cross-training staff on best practices to meet set-up and production run-times, optimizing processes through the elimination of waste, and leading lean continuous improvement initiatives. As a working supervisor, this role is expected to run production jobs and provide the necessary supervisory management to a small 2nd shift team.

This role is 100% in office at our plant in East Hartford, CT.

At HORST we offer a variety of benefits including but not limited to:

Competitive PTO Package
Paid Company Holidays
401K Match Program
Medical, Dental, Vision Benefits
Tuition Reimbursement/Assistance Program

Essential Job Duties:

Conduct security, quality and EH&S audits to ensure the safety of employees on the second shift, and compliance with company and customer policies.
Coordinate time-off requests, with attention to skills matrix, to ensure adequate staffing level across all disciplines of machine centers to meet production needs.
Motivate team to meet daily, weekly and monthly goals and objectives. Identify waste and non-value-added tasks that interfere with objectives.
Routinely measure, monitor, and publish the performance of all individuals on the team. Compare results against department standards. Complete periodic performance evaluations, and correct any issues in real time as needed, up to and including, disciplinary actions if needed.
Host a daily GEMBA walk and serve as the primary conduit for all communications between operators and cross functional teams. Attend production meetings, and quality clinic/MRB meetings as needed. Collaborate with engineering, purchasing, production and sales teams to drive open issues to rapid closure.
Partner with production control to stage daily and weekly priorities. Ensure jobs are completed on time, and productivity is sustained. Expedite jobs as necessary.
Set-up and operate CNC machines according to operation sheet instructions. Provide technical support for team.
Maintain ERP data integrity ensuring job punches match traveler package. Report any discrepancies that could impact job quantity or delivery.
Develop and author standard work for the operation of production equipment. Coach and train teammates in best practices, enforcing safety, departmental and QMS polices, with the goal of process improvement, reduction in set up time, faster productivity rates, and improved quality.

Experience & Skills:

Minimum of 10 years progressive career in the manufacturing of precision machined components in a regulated industry such as aerospace or medical. Previous experience in a high mix, low volume shop with an emphasis on lean manufacturing preferred.
Working knowledge of ISO/AS quality standards, basic OSHA/EHS safety regulations, and a commitment to adherence of company policies.
Advanced or expert machining skills in 1 or more disciplines. Swiss lathe, multi-axis turning, turning, milling, or grinding. Must be able to independently set-up and operate CNC equipment and provide the necessary training to others on shift.
Experience leading and managing a small team toward common goals. An effective communicator that can build rapport with a diverse team. Previous team lead experience preferred.
A willingness to take accountability for self and team, driving and inheriting the collective results of a department or team.
High degree of urgency to drive operations at full speed. Keen sense of attention to detail to understand how to work with pace, not haste, avoiding careless mistakes.
Strong understanding of operational metrics such as first past yield, efficiency, WIP aging, on-time-delivery, job cost, scrap rate, etc.
Strong computer skills especially related to navigating ERP systems, job clocking systems, CAD/CAM software, and Microsoft products such Outlooks, Excel, PowerPoint, etc. Previous experience with EPICOR a plus.

Physical Demands:

Legend

N (Not applicable)

Activity is not applicable to this position

O (Occasionally)

Position requires this activity up to 33% of the time (0-2.5 hours/day)

F (Frequently)

Position requires this activity up to 66% of the time (2.5-5.5 hours/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hours/day)

Lift/Carry 10-30lbs

F

Stand

F

Walk

F

Manually manipulate

F

Squat or kneel

O

Bend

O

Reach above shoulder

O

PIcdef49d468

Not Specified

Fleet Maintenance Manager

🏢 Performance Foodservice

$105,000 - $120,000 with a 30% bonus potential

Feeding Hills, MA 2 days ago

Job Description:

Position Details:

Monday - Friday position with flexibility in schedule to meet the needs of the department
Pay ranges between $105,000 - $120,000 with a 30% bonus potential

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:

Manages and coordinates the operational and maintenance activities of the Operating Company's (OpCo) truck fleet. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

Oversees the operations of the mechanic shop assuring all mechanical maintenance and repairs are performed properly and in the most efficient and economical manner possible.
Plans, organizes, directs, supervises and evaluates the activities, programs and operations, determines and establishes priorities.
Conducts utilization studies and evaluates the condition of the fleet on an ongoing basis; makes recommendations on the size and composition of the fleet and establishment of replacement criteria.
Ensures that all safety regulations are followed.
Manages, mentors and leads others in the performance of their duties in accordance with applicable laws and within company policy and procedures.
Maintains and keeps all equipment in good working condition.
Diagnoses, rebuilds and repairs trucks, trailers and other equipment.
Ensures that inspections and preventive maintenance are conducted.
Prepares and maintains records and reports.
Maintains a clean shop.
Develops interpersonal relationships which encourage openness, candor and trust, both internally and externally.
Other duties as assigned.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI - JG2

Qualifications:

High School Diploma or Equivalent
4-6 Years of Experience with fleet equipment maintenance.

Team lead or supervisory experience with Department of Transportation (DOT) regulations knowledge.

Company description

Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

permanent

Senior Product Manager for Partner Integrations (Remote)

✦ New

🏢 GoDaddy

Salary not disclosed

Remote, Oregon 16 hours ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

Use experimentation and partner pilots to validate API features and developer experiences before scaling.
Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
Define certification standards and reference architectures for recurring vertical use cases.
Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
2+ years of ISO 8583 financial messaging experience.
Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Remote working/work at home options are available for this role.

Not Specified

Principal Product Manager Partner Platform Integrations - Flexible Remote Work Options (Remote)

✦ New

🏢 GoDaddy

Salary not disclosed

Remote, Oregon 16 hours ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

Use experimentation and partner pilots to validate API features and developer experiences before scaling.
Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
Define certification standards and reference architectures for recurring vertical use cases.
Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
2+ years of ISO 8583 financial messaging experience.
Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.