Sales Jobs in Plainville, MA
27 positions found
General Manager
Woonsocket, Rhode Island
$70,000 – $75,000 Base + Quarterly Bonus
Confidential Search
About the Opportunity
We are conducting a confidential search for a General Manager to lead operations at a high-traffic entertainment and hospitality venue located in Woonsocket, Rhode Island.
This role is ideal for a hands-on leader who enjoys managing teams in a fast-paced guest environment and is passionate about delivering exceptional customer experiences. The General Manager will oversee daily operations, lead staff development, and drive performance across the location.
Key Responsibilities
- Oversee all aspects of day-to-day operations for a high-volume guest-focused venue
- Lead, train, and develop supervisors and frontline team members
- Manage staffing, scheduling, and labor efficiency
- Ensure exceptional guest service and resolve customer issues professionally
- Drive revenue through events, group bookings, and local partnerships
- Monitor financial performance including sales, labor, and operational expenses
- Maintain facility standards, safety compliance, and operational procedures
- Partner with senior leadership to implement operational improvements and initiatives
- Manage vendor relationships, inventory, and equipment as needed
Qualifications
- 3+ years of leadership experience in hospitality, entertainment, retail, restaurant, or similar service-driven environments
- Proven ability to manage teams in a high-volume setting
- Strong leadership, communication, and organizational skills
- Experience managing budgets, labor, and operational performance metrics
- Ability to work evenings, weekends, and holidays as required
- A proactive, solutions-oriented leadership style
Compensation
- Base Salary: $70,000 – $75,000
- Quarterly performance bonus opportunity
Additional Information
This opportunity is being conducted as a confidential search. Additional details about the organization will be shared with qualified candidates during the interview process.
Summary
The Senior Manager of Production Planning & Project Management leads production scheduling and project execution across a multi-site, ISO 9001 manufacturing environment. This role ensures alignment between customer demand, operational capacity, and quality standards while driving on-time delivery and continuous improvement.
Job Description
- Lead and develop the Project Management team to ensure successful project execution
- Oversee project timelines, risks, and performance using KPIs and reporting tools
- Act as the primary link between customers, sales, and internal operations
- Direct the creation and management of Master Production Schedules (MPS)
- Align production plans with demand forecasts, capacity, and material availability
- Partner with Engineering, Supply Chain, Quality, and Manufacturing teams
- Ensure compliance with ISO 9001 standards and support audits
- Drive continuous improvement initiatives across planning and project execution
Requirements
- Bachelor’s degree required
- 10+ years of production planning experience in manufacturing
- 5+ years of leadership experience
- Strong ISO 9001 experience
- Proven ability to build and manage a Master Production Schedule from scratch
- ERP/MRP system experience (NetSuite preferred)
- Manufacturing background required (not solely pharma or medical device)
Job Disclaimer:
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records.
#GRP2
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
As the Senior Analyst of Planning & Business Analytics reporting into the Lead Director, Coupon Planning & Capabilities you will own the expense and funding portfolio management and utilize your analytic and problem-solving skills to develop and report on various financial models.
You will impact our business in the following ways:
- Synthesizes weekly and monthly sales, margin and markdown impact projections, actuals vs. planned on core KPIs as part of monthly leadership business review.
- Assist with the development and reporting of business cases to support price/promo/coupon initiatives, innovations, and capability development. This includes developing, evaluating assumptions, creating, and modeling alternative financial scenarios, and appropriately including business case elements in multi-year planning exercises.
- Understand, track, report progress against budget, forecast, capability development and implementation plans scheduled to drive budgeted business growth including key milestones, deliverables, customer, trip, sales & margin, capital, and expense impacts.
- Oversee the reviewing of monthly accruals, invoice reconciliation along with their supported documentation prior to posting journal entries in SAP and prepare the monthly operational expenditure reports.
- Support consolidation of Pharmacy and Consumer Wellness annual operating plan and annual strategic plan preparation including socialization and formal business reviews with leadership.
Required Qualifications
- Strategic Leadership & Collaboration: 2+ years of experience engaging with executive leadership, using strong logical reasoning and storyboarding to influence strategic decision-making.
- Proven ability to collaborate effectively across diverse business functions, leadership styles, and organizational levels.
- Data & Analytical Proficiency: Advanced proficiency in Microsoft Excel (including pivot tables, formulas, and data modeling) and PowerPoint for data visualization and executive reporting.
- Comfortable working with imprecise or incomplete data, with a strong attention to detail and a data-driven mindset.
- Knowledge of Generally Accepted Accounting Principles (GAAP) and their application in financial analysis and reporting.
- Communication & Influence: Excellent verbal and written communication skills, with the ability to clearly convey complex information to a variety of audiences.
- Strong influencing skills with the ability to engage and align key stakeholders both within and outside the finance function.
- Adaptability & Execution: Self-motivated and capable of working independently in a fast-paced, deadline-driven environment.
- Demonstrated ability to thrive in high-paced and fluid settings, maintaining focus and delivering results under pressure.
- Willingness and ability to travel up to 20% of the time, based on business needs.
- Flexibility to take on additional tasks as assigned by management.
Preferred Qualifications
- Strategic Leadership & Collaboration: 3+ years' experience demonstrated ability to support a large organization and manage a multi-million-dollar business unit to achieve financial and business results.
- Experience working for a Fortune 500 company in merchandising, loyalty or promo, or a similar function for an omnichannel retail or retail pharmacy company.
- Demonstrated capability to address complex issues decisively while considering broader organizational dynamics and empowering leaders to drive results.
- Data & Analytical Proficiency: 2+ years' of hands-on experience with enterprise tools such as SAP S/4HANA, Ariba, Tableau, and/or Salesforce.
- Communication & Influence: Strong influencing skills with the ability to engage and align key stakeholders both within and outside the finance function.
- Adaptability & Execution: Willingness to work on ad-hoc projects.
Education
- Bachelor's degree in accounting, Finance or Business Management OR MBA
Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: The typical pay range for this role is: $46,988.00 - $112,200.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applications will be accepted until July 31, 2025.
FLSA Status: Exempt
Department: Food and Beverage Kitchen
Reports to: Chef De Cuisine & General Manager
Purpose:
The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.
The Chef is expected to work an average of 5055 hours per week.
Essential Duties:
-Creating and maintaining an upbeat, productive, and educational environment.
- Projecting a positive attitude.
- Showing respect for all employees and actively cultivating an inclusive environment build upon
mutual respect, civility, and positivity.
- Providing ongoing training and constant improvement of product and workplace (i.e., safety,
sanitation and systems).
- Setting the pace and tone of the kitchen and overall restaurant through attitude,
initiative and drive.
- Providing feedback and direction to BOH employees, to continue ongoing development.
-Helping to develop a cohesive team and leading them to work toward the common goals of the
restaurant.
- Possessing a high level of initiative and drive to do whatever is necessary to build and run a
successful operation.
- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.
- Leading by example, taking an active role in cooking and supervising the line during dinner service.
- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.
- Establishing clear communications along all lines within the business.
Building the Business and Guest Base
- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.
- Making decisions based on what is best for the guest.
- Solving problems so that each guest will want to return.
-Working with the GM and front of house manager to train staff on product knowledge.
Quality of Operations
-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The
-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training
and development, security, safety, sanitation, and physical structure.
Specifically:
- Ensuring strict adherence to standards for food quality.
- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our
quality and believe in our concept.
- Ensuring all Health Department regulations are always enforced.
Cost Management and Profitability
The Chef is responsible for generating strong financial performance for the health of the restaurant and the
company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed
budgeted financial goals.
Specifically:
- Working proactively with the General Manager to maximize sales and optimize profits through the
management of food and labor costs.
- Food COGS goal of 28% or less.
- Total Kitchen Labor goal of 11%
- Analyzing weekly costs to ensure proactive management of controllable costs.
- Assuming full responsibility for:
- Monitoring daily BOH labor reports and minimizing overtime.
- Providing a monthly physical inventory
- Maintaining the valuations on your inventory using invoices from vendor
- Purchasing and Receiving
- Monitoring local vendors accordingly.
- Placing effective orders, based on sales, while simultaneously taking advantage of drop size
incentives.
- Proper receiving, rotation, storage, and handling of all food products.
Production
- Taking a hands-on approach and being directly involved in daily production.
- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of
labor, including:
- Daily prep counts.
- Weekly prep totals and weekly prep plans.
- Regular review of Product Mix (P-Mix) information.
Personnel
The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and
scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of
kitchen operations.
Specifically:
- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may
impact staffing needs.
- Keeping the GM informed of all staffing needs.
- Ensuring thorough and complete training of all employees, including kitchen operations, knife
safety, proper handling of product, use of chemicals, use of equipment, etc.
- Minimizing employee turnover.
- Providing coaching, mentoring and development to all employees as this is critical for the
success of the restaurant and the company.
- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous
development should include; menu engineering, systems development, training systems, vendor
negotiations and kitchen management.
- Providing consistent and frequent feedback to Sous Chef(s) and staff.
- Teaching and coaching staff daily.
- Holding BOH meetings to review specials, menu items and discuss kitchen issues.
- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.
- Producing an accurate forecast
Administration
- Overseeing the creation and implementation of all menus.
- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures
- Ensuring that performance reviews of all BOH employees are completed annually
Facility and Equipment
The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:
- Providing a daily walk through of the kitchen to determine areas needing attention or repair.
- Maintaining a running punch list of need to have as well as nice to have items which are
handled in a timely fashion as appropriate.
- Planning necessary upgrades in a timely, well thought out way.
- Calling appropriate repair companies
- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and
Maintenance.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Compensation details: 75 Yearly Salary
PI152e172c56af-26289-39969973
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
Visit us at:
Sales Representative
Location:
Franklin, MA, US, 02038
Company Description:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services, meeting their needs anytime, anywhere.
This role will cover Southern Worcester, Bristol, Barnstable, Plymouth, Norfolk, and Rhode Island.
Job Duties
- Sell select products in a geographical territory and/or assigned accounts.
- May work in a team approach and assist other sales positions with territory management and communication.
- Participate in corporate and local campaigns.
- Make sales calls to qualify prospects in person and over the telephone. Generate leads. Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
- Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio, corporate headquarters.
- Collaborate with various departments within the branch.
Minimum Qualifications
- Less than 2 years of related experience
- High school diploma or equivalent
- Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
- A bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or a related business program is a plus.
- Strong communication, organizational, and time management skills.
- Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
- Intermediate computer skills, including a working knowledge of Microsoft Office Suite.
- Ability and willingness to work outside normal business hours to prepare for sales activities
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls, please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
- Competitive Wages. The anticipated starting pay range for the position is $900 to $1,100 but is commensurate with skills and related experience,
- Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
- Health Savings Accounts and Flexible Spending Accounts,401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
- Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
- Paid Parental Leave,
- 9 Paid Holidays,
- Paid Vacation accrued at a rate based on length of service and position,
- Paid Sick Leave
- Birthday Pay for Non-Exempt employees
- Tuition Reimbursement up to $5,250 per calendar year,
- and much more.
EOE Veterans/Disabilities
Insight Global is seeking a talented Account Manager for one of our clients in the Lincoln, RI area. This is an exciting opportunity to join a dynamic organization and play a key role in driving business growth and building strong customer relationships.
Responsibilities
- Identify new business opportunities and assess potential markets/product niches for profitable growth
- Develop and nurture customer relationships, from prospecting to account management
- Engage in strategic planning with executive leadership
- Negotiate deals from start to finish and manage projects with analytical rigor
- Collaborate with engineering teams to discuss technical solutions and commercial issues
- Travel 25–50% to meet customers and partners
Qualifications
- Bachelor’s degree (engineering, science, or technical discipline preferred)
- Sales budgeting and cost analysis skills
- Results-oriented, team-focused mindset with a sense of urgency
- Excellent interpersonal, networking, and communication skills
- Strong negotiation and project management abilities
- Attention to detail and problem-solving drive
Plusses:
- Experience and contacts in the plating/finishing market
- Chemistry degree, chemical background, or manufacturing experience
- Solid grasp of business financial fundamentals
- Previous B2B sales experience in manufacturing or industrial settings
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America.
Duties and Responsibilities:
- Assisting team members with administrative tasks
- Learning and incorporating sales skills from and into their own sales environment
- Learning the products we sell and understand Granite as a company
- Producing and/or editing written reports for team members
- Prospecting new clients via cold calling
- Gain knowledge of using CRM- Salesforce
- Participating in independent sales tasks and strategies
- Participating in a sales intern role play competition
#LI-ND1
#LI-N1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.
The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate
information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.
The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.
Duties and Responsibilities:
Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.
Ownership of solution aspects of the RFP project timeline from beginning to end.
Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.
Ability to work on multiple proposals simultaneously
Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.
Express willingness to grow and take on writing tasks with minimal supervision.
Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.
Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.
Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.
Review functional, technical and company information received from internal subject matter experts.
Coordinate final production and delivery of completed proposal response.
Ability to work on multiple proposals simultaneously.
Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.
Required Qualifications:
- Bachelor's degree required.
- Excellent research skills and the ability to write persuasively and articulately.
- Exceptional organizational skills and attention to detail.
- Strong coordination and planning skills.
- Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
- Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
- Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
- Ability to work independently, prioritize workload, and meet deadlines.
- Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
- Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
- Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
- Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
- Ability to obtain a Public Trust clearance.
- US Citizenship Required.
Preferred Qualifications:
Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.
Prior representation of telecommunication clients or employment within the telecommunications industry.
1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.
Previous Experience with Proposal Automation Software such as but not limited to Loopio.
Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP
#LI-PT1
Collette is seeking an Inventory Resolutions Specialist to join our Worldwide Operations Team. This is a hybrid role based at headquarters in Pawtucket, RI.
About Collette: Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.
Job Summary:
The Inventory Resolutions Specialist is responsible for resolving escalated and complex Inventory related customer requests including but not limited to waitlists, consolidated departures, group inclusion requests or other items that affect the tour. Key areas of focus are on monitoring and ensuring quick turnaround of requests to meet KPI goals, providing exemplary service to travelers and travel professionals, being creative and an out-of-the-box thinker to meet customer needs and having excellent verbal and written communication and persuasion skills to achieve positive outcomes.
Primary Functions:
- Collaborate with the Inventory Specialists, air, logistics and product team to resolve oversold situations
- Creatively resolve and deescalate Inventory customer challenges
- Contact travel professionals and direct guests related to inventory consolidation or vendor/waitlist departure date changes
- Work with the Inventory Management team to strategically identify creative solutions and implement them
- Successfully rebook travelers impacted by changes/consolidation – hitting key KPI goals
- Evaluate and process group allotment increases in a timely manner in accordance with set KPI’s
- Effectively communicate, negotiate and persuade key vendors to increase allotments to meet client needs
- Utilize persuasion and communication skills to influence customer and vendor outcomes
- Regularly communicate with inside and outside sales team
- Liaison with Group Inventory Operations to quickly make promotional materials available inclusive of additional components being added
- Review and act as the lead for the intake of complicated inventory requests of inclusions, back-to-back tours and other components ensuring quick turnaround
- Ensure turnaround time for various customer questions and requests meet or exceed key KPI goals
- Identify and strategize resolutions to improve turnaround time on key customer requests
- Build relationships and collaborate with other internal teams to plan for and resolve oversold situations
- Track and report progress to internal stakeholders using key account metrics
- Participates in special projects or other items as assigned
Knowledge and Skills:
- Excellent telephone and communication skills
- Strong Relationship and networking skills
- Ability to negotiate with customers and vendors for mutually beneficial outcomes
- Ability to handle escalated conversations
- Strong customer service skills
- Strong attention to detail
- Strong interpersonal skills, self-starter and self-motivated
- Willingness to benefit from coaching and guidance
- Ability to prioritize and deliver on multiple priorities
- Desire to continually learn and improve
Compensation & Benefits
We believe in taking care of our team—inside and outside of work.
The pay range for this position is $19 - $23 per hour.
What We Offer:
- Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
- Time Off: Generous PTO, paid holidays, and your birthday!
- Volunteer Time: Paid hours to give back to causes you care about
- Financial Security: 401(k) with company match
- Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
- Career Growth: Tuition reimbursement to help you level up your skills
- Exclusive travel discounts, incentives and more!
