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New Product Development Manager (Consumer Goods)
St. Paul, MN (On-site, In Person)
Before You Read Further (Important)
- This is a hands-on, roll up your sleeves, execution-heavy role — not a strategy-only or coordination position.
- You must be hungry, humble and people smart. Non-negotiable.
- This is not a software, SaaS, app, or digital product role.
About Wrap-It Storage
We’re Wrap-It Storage — a fast-growing, family-owned consumer goods brand on a mission to help people Get Untangled! We’re an industry leader in innovative, problem-solving organization products, with solutions sold in major retailers and online. We’re a lean but mighty team where ideas move fast — from sketch to store shelves (and online) — without corporate clutter slowing things down.
The Role
We’re hiring a proactive, hands-on, design-minded New Product Development Manager to own the day-to-day execution of our physical product development process.
This is a builder role, not a coordinator role.
You will:
- Work directly with overseas factories
- Negotiate pricing, MOQs, tooling, and lead times
- Push projects forward when things stall
- ·Partner tightly with design, operations, and sales to hit deadlines
- Do whatever needs to be done to get products over the finish line
You will create structure, not wait for it.
Because we manufacture overseas, this role requires occasional evening communication to keep projects moving across time zones.
If you’re a self-starter who takes initiative, brings clarity to complexity, and has an eye for clean, cohesive product design — we want you on the team!
What You’ll Do
- Build new product development processes and timelines — you own the system
- Drive accountability and keep cross-functional teams aligned to deadlines
- Collaborate with marketing, sales, and operations to define project timelines and requirements
- Ensure product aesthetics, packaging, and overall execution are consistent with the Wrap-It brand
- Work proactively with overseas partners to maintain momentum, solve problems, and accelerate development
- Negotiate with suppliers to achieve competitive pricing while ensuring product quality
- Identify risks early and implement solutions before they cause delays
- Special projects as required (which is a fancy way of saying “other stuff we can’t think of right now”).
What You Bring
- 3–5+ years experience in consumer goods product development
- Demonstrated ability to build and lead project structure — not just follow it
· Confidence in holding others accountable and driving results
· Strong eye for design and brand cohesion
- Self-starter attitude: you see what needs to happen and make it happen
- Superior organizational skills
- Exceptional communication — direct, clear, timely, and solution-focused
- Comfortable with occasional evening work to stay in sync with overseas partners
- Skilled in Microsoft Office (primarily Excel & PowerPoint)
Why You’ll Love Working Here
- You’ll shape how new products are built and launched — real ownership
- Your ideas will be implemented quickly and visible everywhere our products sell
- A growth stage company with huge runway — your impact will grow with us
- A team culture built on trust, humor, and problem-solving (we take work seriously, not ourselves )
In Short: You’ll help launch the next generation of Wrap-It Storage products and make a big impact on a growing team—without the big company bureaucracy slowing you down.
Company Benefits
- Health Insurance
- HSA
- Dental Insurance
- Retirement Plan w/ Company Match
- Paid Time Off
Ignitium is redefining how B2B organizations identify and win their next best customers. As a next-generation account-based marketing (ABM) partner, we combine trillions of real-time intent signals, a proprietary identity graph of over 320 million U.S. contacts, and a suite of cutting-edge technologies to orchestrate highly personalized, multi-channel, multi-touch campaigns at scale.
We power ABM programs for the enterprise tech market, and our clients rely on us to turn complex data into actionable revenue strategies.
At Ignitium, we’re also building careers. Our team is bold, curious, and agile. If you want to innovate at the intersection of AI, data, and marketing and make a tangible impact at a high-growth startup, this is the place for you.
Position Summary
We’re looking for a Product Delivery Lead to help our product teams stay organized, aligned, and unblocked so they can deliver meaningful customer and business outcomes. This person is a partner to Product Development, DCX, Data Labs, and Engineering with a focus on improving team flow, clarity, and execution. You'll bring strong project management skills, enabling the team to make smart decisions and deliver consistently.
Essential Functions
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential responsibilities listed below.
- Enable empowered product teams:
- Support cross-functional teams focused on solving problems instead of delivering features
- Enable predictable delivery while preserving agility, experimentation, and continuous discovery
- Help teams sequence work thoughtfully to balance learning and execution
- Improve flow and operating rhythm
- Facilitate lightweight, high-value rituals (planning, reviews, retros, dependency syncs) that improve focus, accountability, and momentum.
- Help teams work in small, testable increments, avoid unnecessary rework and chaos, and confirm their ideas are right before investing heavily in building them.
- Improve clarity through clear definitions of development stages, what is R&D vs Production
- Encourage incremental delivery and rapid feedback loops
- Increase visibility without creating status churn
- Provide outcome-oriented reporting on risks, tradeoffs, progress, and dependencies
- Surface risks early with mitigation plans
- Ensure stakeholders feel informed and confident by providing transparency without micromanaging teams
- Translate stakeholder requests into clearly defined problems to solve
- Remove friction and unblock delivery
- Identify bottlenecks and drive cross-team dependency resolution
- Coordinate operational readiness (release coordination, launch checklists, support handoffs)
- Improve release flow in partnership with engineering (CI/CD, SDLC alignment)
- Strengthen execution discipline:
- Help teams maintain accountability while preserving autonomy
- Promote measurable outcomes over output tracking
- Encourage continuous improvement using flow metrics (cycle time, WIP, throughput where appropriate)
- Coach partners on how product teams work
- Set expectations with stakeholders
- Protect team focus
- Translate “requests” into problems to solve.
- The outcomes you’ll drive:
- Sprint and release commitments are met consistently
- Cross-team dependencies are identified early, tracked visibly, and resolved before they delay delivery.
- Stakeholders know what’s shipping, when, and why
- Releases feel coordinated and operationally ready with clear handoffs to Customer Success and Support.
- Product Management, Design, and Engineering operate with a consistent cadence, where priorities are clear, and changes are intentional
Ignitium Standards
- Commitment to the Ignitium vision
- Consistently demonstrates an understanding of, and commitment to, Ignitium’s vision
- Professional conduct and positive representation of Ignitium
- Consistently adheres to Ignitium policies and procedures, and represents the company in a positive, professional manner
- Communication skills
- Consistently interacts with others honestly, respectfully, and collaboratively, and communicates clearly and in a timely manner
- Adaptability and flexibility
- Consistently balances competing objectives, handles demands of changing situations and tolerates ambiguity
- Collaboration
- Consistently collaborates effectively cross-functionally and with team members.
- Accountability
- Consistently delivers quality work, is capable of setting appropriate expectations, and delivers results within expected timelines and SLAs.
- Continuous improvement
- Consistently collaborates with team members to encourage continuous improvement within the department, pursues professional development activities, and applies what they have learned to improve internal business processes.
Ignitium’s North Star
- Mission: Orchestrate Account-Based Experiences that drive revenue for high-growth companies.
- Vision: Transform the enterprise B2B buying experience.
- Values: Integrity, Trust, Collaboration, Excellence, Agility, Generosity
Knowledge and Skills
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job:
Minimum Qualifications
- 3+ years enabling delivery for software teams within a product organization (delivery, project/program management, product operations, or similar roles)
- Strong understanding of modern product delivery practices (Agile/Lean principles, iterative development, incremental releases)
- Proven ability to manage dependencies, risks, and stakeholder communication in a fast-moving, evolving environment
- Excellent facilitation skills to be able to lead meetings that drive clarity, alignment, and decisions
- Comfort working in ambiguity and helping teams create structure without introducing unnecessary bureaucracy
- Experience using tools such as Asana (or similar platforms) to improve visibility, alignment, and flow
Preferred Qualifications
- Experience supporting continuous discovery and delivery teams, or organizations transitioning from project-based to product-based operating models
- Experience partnering closely with engineering teams, with familiarity in SDLC practices, CI/CD concepts, and release coordination
- Experience using flow metrics (cycle time, WIP limits, throughput) and outcome-oriented reporting to improve team effectiveness
- PMP, CAPM, or similar certification welcome but not required. We value servant leadership and delivery enablement over credentials
Education and Experience
- Bachelor’s degree in a related field or equivalent practical experience preferred. Advanced degree welcome but not required.
- We value demonstrated experience enabling empowered product teams over formal credentials.
Certificates and/or licenses
- Professional Project Management certification (e.g., PMP, CAPM) welcome but not required.
- We place greater emphasis on demonstrated delivery leadership, operational enablement, and real-world product experience than on formal certifications.
Physical Requirements
- Essential functions require sufficient physical ability to stand or sit for prolonged periods of time and operate office equipment requiring repetitive hand movement and fine motor coordination, including use of a computer keyboard.
Equipment/Tools Utilized
Duties of this position will require regular use of these types of machinery, equipment, and tools:
- Office equipment including computer, conferencing equipment, and process visualization tools
Environmental Conditions
While performing the essential responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:
- Noise Conditions: Exposed to noise consistent with a standard office environment
- Injury Exposure: Position requires working with standard office equipment – copy machine, computers, and phones
- Atmospheric Exposures: Typical office environment conditions
NOTE: Ignitium LLC retains the discretion to add to or change the duties of the position at any time.
Brass Smith Innovations (BSI), part of Food Service Holdings, is looking for a detail-driven Estimator who enjoys turning drawings and specifications into accurate, competitive project quotes. This role sits at the intersection of sales, engineering, and project management, helping bring custom foodservice fabrication projects from concept to reality.
If you thrive in a fast-paced environment, enjoy solving problems, and want to play a critical role in winning new business, we want to hear from you.
What You’ll Do
As an Estimator, you will translate design drawings and specifications into accurate project quotes that support our sales and project management teams.
Key responsibilities include:
Project Estimating
- Analyze drawings, elevations, specifications, and equipment schedules to develop accurate project estimates.
- Prepare quotes using estimating software and Salesforce CRM.
- Generate complete project pricing within 1–3 days of receiving required information.
- Revise estimates as project specifications or contract documents change.
Client & Internal Collaboration
- Communicate with customers to gather required project details and clarify scope.
- Partner with sales representatives and project managers to refine pricing strategies.
- Present quote revisions and pricing updates to internal teams and clients.
Quote Management
- Track outstanding quotes and follow up with customers regarding status.
- Maintain accurate client and project information within Salesforce.
- Ensure all quotes align with contract documents and company standards.
Problem Solving
- Interpret complex design requests and work with internal resources to develop solutions.
- Manage multiple quotes and priorities simultaneously with minimal supervision.
What We’re Looking For
Required Qualifications
- High school diploma or GED
- 2+ years of experience in estimating, construction, manufacturing, or a related industry
- Strong math, analytical, and problem-solving skills
- Excellent communication and customer service abilities
Preferred Skills
- Experience reading construction drawings or shop drawings
- Proficiency with Microsoft Excel and Office tools
- Experience with Bluebeam, Salesforce, or estimating software
- Ability to work in a fast-paced, deadline-driven environment
What Makes Someone Successful in This Role
The best estimators at BSI are:
- Detail-oriented – you catch the small things that make the difference in project cost.
- Customer-focused – you understand client needs and respond quickly.
- Collaborative – you work closely with sales and project management to win projects.
- Self-driven – you manage priorities and deadlines independently.
Why Join BSI?
At BSI, we design and fabricate custom foodservice equipment and architectural casework used in projects across the country. Our team combines craftsmanship, engineering expertise, and innovative design to deliver solutions for some of the most demanding foodservice environments.
Ready to Apply?
If you enjoy working with drawings, numbers, and real-world projects—and want to be part of a growing manufacturing and fabrication company—we’d love to meet you.
Apply today to join the Brass Smith Innovations team.
Salary Range:$45,000.00 To $55,000.00 Annually
Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.
ABOUT OAKLAND FAMILY SERVICES
Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.
OUR MISSION: Providing individuals and families the opportunity to build brighter futures.
OUR VISION: Communities of thriving individuals and families.
Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.
WHAT’S IN IT FOR YOU?
- Competitive compensation.
- Comprehensive medical, dental, prescription, and vision coverage.
- Flexible Spending Accounts and HSA options.
- Retirement plan with a company match.
- Long-term disability insurance.
- Voluntary short-term disability.
- Life insurance and AD&D.
- Malpractice insurance.
- Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
- Twelve (12) paid holidays, including a floating holiday of your choice!
- Annual pay increases, as approved.
- Employee assistance program for you and immediate family.
- Network of support for your health & well-being.
- Verizon cellular plan discount.
- Mileage reimbursement at the IRS rate.
- Loan forgiveness programs.
*Some benefits applicable to regular, full-time employees only.
…MORE ABOUT OUR AWARD-WINNING CULTURE
- Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
- Open, honest, and transparent communication is celebrated.
- We practice giving the benefit of the doubt.
- We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
- We want our team members to feel valued. That’s why we have a staff recognition program.
- Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.
ABOUT THE OPPORUNITY/WORK
This is a management position, responsible for performing a wide variety of office work and clerical details relative to the operation of the front office of each agency site. The Supervisor of Clerical Operations has responsibility for the clerical operations in the office, including guiding and/or training of clerical staff in Day One and Specialized Services for Youth programs. Incumbents may be requested to perform related tasks other than those specifically presented. In addition to the duties prescribed to all office coordinators, the Supervisor of Clerical Operations is responsible for providing leadership and assistance to the clerical team in areas of problem solving, data management and billing issues. The position reports to the Associate Director of Day One.
Administrative Functions
- Plans and organizes work on a daily, weekly and monthly basis so that customer accounting functions, processing of clients’ appointments, receptionist duties, office equipment management, client records management (open and closed cases) and processing reports are recognized as priorities. The Supervisor of Clerical Operations assumes responsibility for clerical personnel meeting deadlines for all processes.
- Responsible for establishing a Performance and Quality Improvement (PQI) Plan and environment in the front office of each site in accordance with the Agency's PQI plan.
- Ensures that policies and established procedures are followed in order to provide continuity and consistency in all offices.
- Assists in managing and maintaining all business equipment which includes but is not limited to copiers, postage machines, computers and printers in each office. Communicates with the Director of Facilities and Director of IT, as needed relative to building and equipment concerns.
- Completes monthly site audits of clerical team processes and functions as determined in partnership with the Associate Director of Treatment Services.
- Responsible for monitoring materials and preparing purchase orders for required supplies at each office to include forms, files, and other necessary office supplies.
- Makes bank deposits as scheduled, including the follow-up involved with any returned checks.
- Attends meetings within Treatment Services (Day One or Specialized Services for Youth) as appropriate.
- Provides hands on accomplishment of office tasks.
- Ensures coverage at all locations is adequate and appropriate, and provides coverage at all sites, as needed.
Personnel Administration
- Supervises all clerical staff, including office coordinators, office assistants and the intake and insurance verification specialist, include training, monitoring and evaluating performance(s) and participates with the Associate Director of Day One in the recruitment and hiring of support staff.
- Communicates with the Associate Director of Day One about any personnel situations or risk issues that require intervention and resolution.
- Reviews, authorizes and coordinates requests for leave so that clerical team coverage meets the minimum requirements of the Agency. Seeks approval for all extraordinary leave requests.
- Responsible for cross-training as an Intake and Insurance Verification Specialist to assist in the provision of coverage during vacations and other leaves of absence.
- Provides leadership to the clerical team in the areas of problem solving, system and billing issues.
- Provides supervision to clerical staff using the Agency’s model of supervision, Situational Leadership. Conducts regular supervisor meetings with direct reports, maintains appropriate documentation of same.
- Completes annual performance appraisals of direct reports, including development of annual goals and professional development plan.
Oversight of Systems, Billing, Insurance and Client Accounts
- Supports effective client account management by verifying insurances monthly or annually depending on the insurance, verifying insurance changes, monitoring balances, collection phone calls, and accuracy related to co-pays and deductibles, for both the Day One and Specialized Services for Youth programs.
- Provides back up coverage to the Intake and Insurance Verification Specialist by answering over-flow services inquiries, obtaining client information, verifying client insurance and scheduling intakes.
- Supports efficient and accurate paneling of clinical staff in coordination with Quality Assurance and Clinical Supervisors, as well as maintaining accessible information regarding clinician’s status.
- Monitors the accuracy of information within CareLogic and ODIN to ensure billing processes can proceed without rejections.
- Generates and reviews reporting from CareLogic and ODIN (i.e. write-offs, client balances, failed activities, accounts receivable aging) and then provides feedback to appropriate supervisors regarding recommended procedure changes and training needs.
- Communicates problem areas or client problems with the Associate Director of Day One.
- Collaborates with external billing agency to manage and problem-solve insurance rejections.
- Mails client statements on a monthly basis.
- Responds to client phone calls, assists with troubleshooting issues, and helps to reconcile balances.
- Prepares client statements for collections monthly. Enters collection accounts on collections website and maintains contact with collection agency representatives.
- Follows-up on receivable issues as directed.
- Researches monthly write-offs.
- Acts as liaison between Office Coordinator team and Associate Director of Treatment Services on areas of system issues, billing issues and process issues as deemed appropriate.
Other
- Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
- Other duties as assigned.
Does this Describe YOU?
- Associate degree in secretarial science or business management or advance course work in the fundamentals of office management.
- A minimum of five years of experience in office work, including insurance and billing, with three years of supervisory experience.
- Extensive knowledge of insurance, including private/commercial insurance, Medicaid and Medicare.
- Experience in patient accounting procedures.
- Training and proficiency in data management, Microsoft applications and electronic medical records.
- Organized and detail-oriented.
- Demonstrated customer service skills.
- Knowledge about effective supervisory practices to include positive techniques for motivating, teaching, coaching, delegating and evaluating assigned personnel.
- Selected candidates for this position must possess a sensitivity to the diversity of the agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic.
- Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
Web Platform Product Manager
Only USC and GC
Work from office - 2 days (Austin Texas)
Summary
We're transforming how customers discover and engage with our brand through innovative digital experiences. As a Web Platform Product Manager, you'll shape the future of our marketing web platform—the foundation that powers how prospects and customers find and learn about our solutions.
You'll share ownership of the vision and roadmap for our Adobe Experience Manager (AEM) platform capabilities, partnering with marketing, technology, design, and other cross-company teams to deliver scalable, enterprise-grade solutions. From defining platform strategy and governance to translating business needs into actionable requirements, you'll ensure our marketing websites are modern, performant, and ready to support the customer journey.
This role bridges business strategy and technical execution. You'll define what's possible, prioritize features that drive impact, and collaborate with engineering to bring solutions to life—while working closely with web production teams who enable your features through templates, training, and global rollout. If you're passionate about platform strategy, thrive in cross-functional environments, and want to shape exceptional digital experiences, this is your opportunity.
Major Areas of Accountability
Platform Strategy & Roadmap
- Define and execute the product vision and roadmap for AEM-based marketing web platform capabilities, aligned with business objectives and stakeholder needs
- Lead modernization initiatives to evolve platform capabilities and retire legacy experiences
- Balance long-term platform strategy with immediate business requirements and stakeholder requests
Product Development & Requirements
- Gather and translate business requirements from marketing users, customers, and internal stakeholders into detailed feature specifications and user stories
- Partner with commercial engineering teams to deliver new platform features, providing business context and success criteria
- Collaborate with UX designers to ensure features align with brand standards, compliance requirements and customer experience goals
- Work with web production specialists to ensure features are user-friendly for global content authors and include clear enablement materials
Platform Governance & Performance
- Own governance standards for the marketing web platform, ensuring consistency, stability, and compliance
- Drive platform performance initiatives including site speed, SEO optimization, and technical health
- Manage platform migrations, upgrades, and integrations with marketing systems and tools
- Ensure digital experiences meet accessibility standards (ADA, WCAG)
Stakeholder Collaboration & Guidance
- Serve as the primary contact for web platform capabilities, advising stakeholders on solutions within existing frameworks vs. new development needs
- Evaluate and triage feature requests, determining whether they can be solved through existing templates/components or require engineering investment
- Present roadmap updates and product plans to leadership and cross-functional teams
- Build strong partnerships across marketing, design, engineering, and production teams
Optimization & Continuous Improvement
- Use analytics to monitor platform performance and identify optimization opportunities
- Leverage data and user feedback to refine features and improve experiences
- Lead change management efforts as new capabilities roll out
- Identify and mitigate risks throughout the product lifecycle
Requirements
Knowledge & Skills
Platform & Business Acumen
- Working knowledge of Adobe Experience Manager (AEM) authoring, components, templates, and workflows—particularly AEM as a Cloud Service
- Understanding of Content Management Systems and how they enable marketing experiences
- Familiarity with marketing technology ecosystems and common integrations (analytics, personalization, CRM, marketing automation)
- Knowledge of web accessibility standards (ADA, WCAG) and SEO best practices
- Understanding of the "Find and Learn" phase of the customer lifecycle and how digital experiences support discovery and engagement
Product Management Expertise
- Ability to define product vision, strategy, and roadmaps that align with business goals
- Strong proficiency in Agile methodologies (Scrum), managing backlogs, sprints, and releases
- Expertise gathering business and marketing requirements and translating them into user stories and specifications
- Skilled at prioritizing features based on business impact, user needs, and resource constraints
- Experience managing the full product lifecycle from concept through launch and optimization
- Data-driven decision-making using analytics and performance metrics
Collaboration & Communication
- Exceptional communication skills—able to bridge business stakeholders and technical teams
- Strong stakeholder management, building alignment across diverse teams and leadership
- Proven ability to lead and influence without direct authority
- Skilled at presenting roadmaps and product updates to executives
- Collaborative approach that fosters inclusive, high-performing teams
Strategic Thinking & Problem-Solving
- Customer-centric mindset with empathy for both end users and internal content authors
- Strong analytical and problem-solving skills
- Ability to balance competing priorities and make decisions in ambiguous situations
- Comfortable working in complex, enterprise environments with multiple stakeholders
- Strategic vision with attention to execution detail
Personal Attributes
- Adaptable and resilient in fast-changing environments
- Strong organizational skills, managing multiple initiatives simultaneously
- Curious and committed to continuous learning
- Ownership mindset—takes accountability and drives results
- High emotional intelligence and ability to navigate complex dynamics
Education & Experience
- Bachelor's degree required
- 5+ years of product management experience, preferably in content management, digital platforms, or marketing technology
- 7+ years of overall professional experience
- Proven track record managing cross-functional product initiatives from concept to launch
- AEM, Scrum, or product management certifications preferred
Position: Engineering Manager
Location: Camden County, NJ
Position Summary
The Engineering Manager is responsible for leading a team of engineers and technical personnel who support the ongoing performance, reliability, and continuous improvement of existing manufacturing operations. This role ensures that production systems, processes, and products operate efficiently while driving initiatives related to cost reduction, product performance improvements, and operational excellence.
- The manager will serve as the primary engineering liaison to production, collaborating closely with operations, quality, supply chain, and product development teams to resolve technical challenges and implement process improvements. This is a hands-on leadership role suited for an individual who thrives in a fast-paced manufacturing environment and is passionate about improving processes, quality, and product performance.
Key Responsibilities
Team Leadership
- Lead, mentor, and develop a team of engineers and technical staff responsible for supporting existing manufacturing operations.
- Foster collaboration between engineering, operations, and quality teams to drive operational excellence initiatives.
- Establish clear priorities and ensure engineering resources are effectively aligned with production needs.
Manufacturing & Production Support
- Serve as the primary engineering point-of-contact for manufacturing operations.
- Provide technical guidance and troubleshooting support to maximize production uptime and efficiency.
- Maintain accurate engineering definitions including bills of materials (BOMs), standard operating procedures (SOPs), drawings, and process specifications.
- Lead engineering projects focused on product performance improvements, cost reduction, and reliability enhancements.
Quality & Root Cause Analysis
- Partner with the Quality team to investigate production or field failures.
- Lead root cause analysis and implement corrective and preventive actions.
- Support quality initiatives aimed at improving product reliability and manufacturing consistency.
Engineering Change Management
- Manage and oversee the Engineering Change Order (ECO) process from initiation through implementation.
- Ensure engineering and quality documentation remains accurate and up to date.
- Coordinate cross-functional communication during product or process changes.
Process Improvement & Lean Initiatives
- Drive continuous improvement initiatives using Lean manufacturing and statistical problem-solving methodologies.
- Identify opportunities to improve assembly processes, reduce waste, and optimize workflow.
- Support preventative maintenance initiatives and long-term equipment reliability.
Cross-Functional Collaboration
- Work closely with R&D, operations, supply chain, and customer support teams to support product lifecycle management.
- Assist supply chain teams with evaluation of alternate components or suppliers to mitigate supply risks.
- Ensure alignment between engineering initiatives and broader operational goals.
Qualifications
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, or a related technical discipline.
- 10 years of engineering experience within a manufacturing environment.
- Minimum of 5 years of leadership or management experience.
- Experience supporting manufacturing operations in a sustaining or production engineering capacity.
- Strong knowledge of Lean manufacturing principles and structured problem-solving methods.
- Experience with 3D CAD tools such as SolidWorks and the ability to interpret technical drawings.
- Familiarity with Engineering Change Orders (ECO) or Engineering Change Notices (ECN).
- Excellent leadership, communication, and organizational skills.
- Strong mechanical aptitude and the ability to solve complex technical issues in a fast-paced environment.
*This is an onsite position in Jacksonville, FL. At our Normandy BLVD Manufacturing site.
Summary/Objective
The Continuous Improvement Engineer is responsible for driving process optimization and operational excellence within Stellar Energy’s manufacturing and quality processes. Reporting to the Director of Quality Manufacturing, this role focuses on implementing and leading continuous improvement initiatives using advanced problem-solving methodologies such as 5Y2H, A3, 8D, and Fishbone diagrams. The position involves leading Kaizen activities, developing charters to support improvement projects, and enhancing the Quality Management System (QMS) in alignment with ISO 9001 standards. The Continuous Improvement Engineer collaborates with cross-functional teams to identify inefficiencies, reduce waste, and improve product quality and operational performance.
Company Summary
Stellar Energy provides state-of-the-art solutions customers build in for optimized energy performance now; and in the preparation for the energy needs of tomorrow. In business for 25 years, we’ve delivered added energy efficiency and capacity to customers in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best possible speed to first megawatt. All delivered with the lower emissions required to support our partners’ unique sustainability objectives.
Stellar Energy specializes in a wide range of engineering and manufacturing solutions within the energy sector including turbine inlet air chilling, central utility plants, district cooling, combined heat & power systems, thermal energy storage, inlet air heating, data center chilling, and inlet air chilling for LNG facilities. Additionally, our expertise extends to start-up & commissioning, system health analysis, services, and training. Our in-house team of skilled engineers and dedicated tradespeople are the reason we are the global leader in customized solutions. Stellar Energy strives to add value to today’s energy infrastructure, achieving secure, affordable, and sustainable energy that will help to create a responsible energy economy.
Essential Functions
- Lead and facilitate continuous improvement initiatives using structured problem-solving tools, including 5Y2H, A3, 8D, and Fishbone diagrams, to identify root causes of process inefficiencies and quality issues.
- Develop and manage project charters to define objectives, scope, timelines, and deliverables for continuous improvement activities, ensuring alignment with organizational goals.
- Plan, organize, and lead Kaizen events to drive rapid process improvements, engaging cross-functional teams to implement sustainable solutions.
- Support the development, implementation, and continuous improvement of the Quality Management System (QMS) to ensure compliance with ISO 9001 standards.
- Conduct process audits and gap analyses to identify opportunities for improvement in manufacturing and quality processes, recommending actionable solutions.
- Collaborate with the Quality Control (QC) and Quality Assurance (QA) teams to integrate continuous improvement methodologies into daily operations, reducing variability and enhancing product reliability.
- Analyze operational and quality data using statistical tools (e.g., Minitab, Power BI, or Excel) to monitor performance metrics, identify trends, and propose data-driven solutions.
- Train and mentor employees on Lean, Six Sigma, and other continuous improvement methodologies to foster a culture of operational excellence.
- Monitor and report on key performance indicators (KPIs) related to process efficiency, quality, and cost savings, providing regular updates to the Director of Quality Manufacturing.
- Support the implementation of automation and technology solutions to streamline processes and improve operational efficiency.
- Act as a liaison between manufacturing, engineering, and quality teams to ensure seamless integration of improvement initiatives with organizational objectives.
- Ensure all continuous improvement activities comply with safety, environmental, and regulatory requirements, supporting Stellar Energy’s sustainability goals.
Required Education and Experience
- Bachelor’s degree in industrial engineering, Manufacturing Engineering, or a related field from an accredited university.
- Experience in continuous improvement, process engineering, or a quality-related role within a manufacturing environment.
- Demonstrated expertise in problem-solving methodologies such as 5Y2H, A3, 8D, and Fishbone diagrams.
- Experience leading Kaizen events and developing project charters for process improvement initiatives.
- Strong understanding of ISO 9001 standards and experience supporting or managing QMS processes.
- Proficiency in statistical analysis tools (e.g., Minitab, Power BI, or Excel) and Lean/Six Sigma methodologies.
- Lean Six Sigma Green Belt certification or higher is preferred.
Looking to join a fast-growing and award-winning leader in Travel Tech?
Our client, an international cloud-based booking and property management platform, is looking for a Customer Support Advisor who'll assist customers for the North American market.
Main Responsibilities
This is a fast paced environment and the ability to multitask and to work well under pressure is essential. This role is a customer-facing position, and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers.
- Provide multi-channel support and advice to resolve customer queries by phone, chat
- and web portal methods equally comfortably
- Expected daily volume of 30-50 contacts daily at full capacity
- Resolve 85% of customer issues at 1st point of contact
- Assist customers to maximize their success through understanding how best to use company's technology, and resolve any technical problems they may be experiencing with the software
- In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc.
- Set up screen share sessions in order to troubleshoot more complex issues including issues related to company's software suite and Online Travel Agency connections for example
- Escalate genuine technical to 2nd line support or the R&D Team using the CRM system
- Meet and exceed customer service KPIs consistently
- Identify issue trends and report these to the management team
- Assist in producing help articles and tools in company's University and for internal use
Candidate Profile
This is a customer-facing position and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers—even when customers may be frustrated or upset. Accordingly, employees must have strong interpersonal and problem-solving skills, and the ability to handle these situations with professionalism, patience, and effective communication.
- Must be currently based in Dallas, TX and legally authorized to work in the United
- States.
- Associate's Or Bachelor's Degree required
- 3-5 years of experience in a Customer Support/SAAS Software Support role solving
- issues on the phone, email and live chat
- Excellent spoken and written English
- Excellent problem-solving and analytical skills
- Tech-savvy with strong troubleshooting and critical thinking skills to identify root
- causes
- Ability to convey complex technical information in a simplified and easy to
- understand manner to a general audience
- Polite, professional, calm under pressure
- Ability to adapt to changing priorities based on business needs
- Must be able to work a variety of shifts across 7 days
What the company offers
- Permanent full-time contract
- Health Care, 401k Plan, PTO along with major holidays
- A team driven by a passion to win, with an unwavering commitment to putting our
- customers first
- Combine hard work and fun within a great company culture together with smart,
- driven and social people
- Location: Dallas, TX (hybrid schedule)
Manager, Business Transformation
Location: Greater Columbus, Ohio
About the Opportunity
We are partnering with a fast-growing organization to find a Manager, Business Transformation for a highly visible team focused on improving how the business operates across key end-to-end processes.
This team functions much like an internal consulting group. The work is fast-paced, high-impact, and cross-functional. The right person will be someone who can bring structure to ambiguity, think critically, communicate clearly, and help move important initiatives forward in a complex environment.
This is an excellent opportunity for someone who enjoys solving business problems, working across functions, improving systems and workflows, and partnering with leaders on initiatives that directly affect scalability, efficiency, and execution.
Why This Opportunity Stands Out
- High visibility across leadership and cross-functional teams
- Fast-growing company with strong career growth potential
- Broad exposure to business operations, systems, and transformation work
- Opportunity to make a meaningful impact in a complex and evolving environment
- Strong benefits package, including:
- Comprehensive medical, dental, vision, life insurance, and more
- 10 holidays
- 5 weeks of vacation
- 401(k) match
- Several additional incentives
- Compensation: $105k to $155k base salary + bonus (if interested but you need more to consider, just let me know and I will ask.
What You’ll Do
- Lead business process improvement initiatives across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
- Drive projects from early-stage assessment through implementation and closeout
- Use structured problem-solving and project management approaches to bring clarity and momentum to complex business issues
- Partner with stakeholders across operations, supply chain, finance, IT, commercial teams, and other functions
- Facilitate current-state reviews, future-state design sessions, process mapping, working sessions, and implementation planning
- Develop project timelines, milestone plans, status updates, and cross-functional ownership frameworks
- Identify risks, gaps, inefficiencies, and opportunities for improved scalability and execution
- Support systems-related process improvement efforts tied to enterprise platforms such as Oracle or SAP
- Help establish practical solutions for evolving business needs, including situations where priorities shift quickly
- Communicate effectively with leadership, including concise updates, project objectives, progress, and business impact
- Contribute to adoption, change management, and continuous improvement efforts across the organization
What We’re Looking For
- 8 to 10+ years of relevant experience in business process improvement, business transformation, operational excellence, project management, consulting, or related work
- Strong experience in at least one major end-to-end business process such as Order to Cash, Purchase to Pay, New Product Development, or Sales, Inventory, and Operations Planning
- Ability to thrive in ambiguity and operate with a high degree of independence
- Strong critical thinking and problem-solving skills with a practical toolkit of methodologies and frameworks
- Executive presence and strong communication skills, including the ability to deliver clear, succinct updates to senior executive leaders
- Proven ability to work cross-functionally and influence without direct authority
- Strong business acumen and sound judgment
- Experience in a fast-paced environment where priorities can shift and new business needs emerge quickly
- Bachelor’s degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, or a related field
Preferred Qualifications
- Experience with Oracle, SAP, or other large-scale enterprise systems
- Background in consulting, internal transformation teams, process improvement, or continuous improvement functions
- Exposure to engineered-to-order, custom product, manufacturing, or complex operational environments is helpful
- Familiarity with tools and methods related to Lean, Six Sigma, Agile, project leadership, root cause analysis, or continuous improvement
- MBA or other advanced degree is a plus
- Interest in artificial intelligence tools and how they can support better business processes is a plus
Ideal Profile
This role is a strong fit for someone who acts like a business athlete or Swiss army knife. You can step into an evolving situation, assess what matters, ask smart questions, build a plan, and move work forward without waiting for perfect structure. You are comfortable with complexity, calm under pressure, and credible with stakeholders at multiple levels.
Interested?
Please apply today for consideration as interviews are currently being conducted.
This position is not eligible for sponsorship. US Citizenship or Green Card is required.
BUILT TO CONNECT
Power Flame Inc., an Astec Industries, Inc. company is an innovative and forward-thinking manufacturer of burners and combustion control systems for commercial, industrial, and process applications. Our products share environmentally conscious designs and are crafted from quality materials by our expert staff of dedicated professionals. Power Flame is a subsidiary of Astec Industries, Inc.
Astec Industries, Inc mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.
Location: This is an onsite position at our Power Flame location in Parsons, KS. Corporate relocation assistance available.
ABOUT THE POSITION
The Operational Excellence Leader at our manufacturing site in Parsons, Kansas, plays a critical role in driving the Power Flame Inc Lean Systems throughout the organization. This leader is responsible for advancing strategy deployment, implementing lean methodologies, and aligning plant-level initiatives with corporate strategic goals. The role reports to the General Manager and the Astec corporate team to ensure cohesion in strategy and execution.
KEY ACTIVITIES & RESPONSIBILITIES
- Lead the deployment of the Hoshin Kanri strategy framework at the plant and Power Flame business unit level to ensure alignment with corporate goals and initiatives.
- Plan and facilitate cross-functional Kaizen events that drive measurable improvements across manufacturing, sales, and support functions.
- Implement core Lean Systems and tools such as 5S, standard work, visual management, value stream mapping, TPM, and continuous flow to eliminate waste and improve efficiency.
- Champion and oversee the deployment of Total Productive Maintenance (TPM), including the implementation of pillars like autonomous maintenance, planned maintenance, quality maintenance, and early equipment management.
- Design and deliver structured Lean and TPM training programs that teach tools, principles, and cultural behaviors across all organizational levels, ensuring understanding and practical application.
- Drive continuous improvement initiatives across both shop floor and office operations, supporting functional leaders in achieving performance targets.
- Coach and mentor employees and leaders in structured problem-solving methods such as A3 thinking to build capability and foster ownership.
- Act as a hands-on liaison between the site and corporate teams, ensuring strategic alignment and effective communication across all improvement initiatives.
- Support capital investment planning by conducting ROI analysis and evaluating the operational impact of proposed projects.
- Develop and maintain True North Boards and PQVC (People, Quality, Velocity, Cost) dashboards to ensure performance visibility and alignment with business objectives.
- Integrate Lean thinking into onboarding and leadership development programs to reinforce a culture of continuous improvement from day one.
- Build internal problem-solving capability by coaching teams to sustain gains and independently lead improvement efforts.
- Facilitate cross-functional alignment sessions to identify priorities, remove barriers, and foster collaboration across departments.
- Collaborate with corporate leadership to align operational improvements with business growth strategies, including capacity expansion and new product introductions.
TO BE SUCCESSFUL IN THIS ROLE, YOUR EXPERIENCE AND COMPETENCIES ARE:
- Extensive experience in Lean Manufacturing and Continuous Improvement, with a demonstrated ability to implement and sustain long-term improvements across various business functions.
- A proven track record of leading and facilitating Kaizen events that deliver measurable results in manufacturing, engineering, sales, service, and administrative processes.
- Strategic thinking and business acumen to align day-to-day actions with long-term organizational goals and growth plans.
- Exceptional coaching, teaching, and influencing skills, with the ability to engage, educate, and empower employees at all levels—from shop floor operators to executive leadership.
- Hands-on knowledge of Total Productive Maintenance (TPM) and its key pillars, as well as experience applying PQVC metrics, True North Boards, A3 problem-solving, and X-Matrix frameworks.
- Strong communication and interpersonal skills, capable of building trust and alignment across cross-functional and cross-cultural teams.
- Analytical and data-driven decision-making abilities, with proficiency in performance measurement and root cause analysis.
- Self-motivation and initiative, with the ability to work independently while collaborating with teams across functions and levels.
- A continuous improvement mindset, consistently seeking ways to improve processes, culture, and results while modeling Astec Industries, Inc.’s core values.
SUPERVISOR AND LEADERSHIP EXPECTATIONS
- Report to the General Manager, Parsons Facility, with a functional relationship to the Director of Operational Excellence.
- Act as a trusted partner and strategic advisor on lean transformation efforts.
- Lead by example on the shop floor and in office settings.
- Deliver periodic updates to corporate leadership regarding initiative progress, risks, and opportunities.
Our Culture and Values
Employees that become part of Astec Industries, Inc. embody the values below throughout their work.
- Continuous devotion to meeting the needs of our customers
- Honesty and integrity in all aspects of business
- Respect for all individuals
- Preserving entrepreneurial spirit and innovation
- Safety, quality and productivity as means to ensure success
EQUAL OPPORTUNITY EMPLOYER
As an Equal Opportunity Employer, Astec Industries, Inc. does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.