Wright Tree Service Locations Jobs in Usa

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

What You'll Do:

• Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
• Deliver exceptional customer service to both internal and external stakeholders.
• Oversee each person's individualized recovery process by supporting health management and clinical treatment.
• Document all care, contacts, and services provided within required timeframes.
• Provide or assist with medical and nursing care across various settings, including community-based environments.
• Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
• Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
• Manage and monitor pharmaceuticals and medical supplies within the program.
• Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
• Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

• Registered Nurse or Bachelor Science in Nursing
• State of Michigan RN Licensure
• Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
• Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)

Responsibilities:

• Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
• Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
• Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
• Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
• Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
• Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.

Additional responsibilities of the TL includes:

• Maintaining service level standards
• Perform internal Quality check, providing floor support and feedback to other staff.
• Responding to all emails efficiently

Person Specification

Knowledge/Experience:

• Minimum 1-3 years of Team Handling experience
• Minimum 5-8 years of US Mortgage active as well as default servicing experience

Competencies/Skills:

• Strong communication skills, verbal and written.
• Strong analytical skills
• Demonstrated ability to resolve complicated issues as they arise.
• Proven organizational skills and demonstrated ability to prioritize and multi-task.

Skills:

• Flexible (Willingness to work in night shift),
• Knowledge of MS Office
• Positive and flexible attitude
• Attention to detail.
• Customer focused.
• Good Team Player/Strong Interpersonal skills

Job Responsibilities

• Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
• Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
• Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
• Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
• Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
• Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
• Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
• Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
• Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
• Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
• Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
• Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

• High School or Equivalent

Work Environment

• As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
• The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

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Age of Patients Served

• All Age Groups

HIPAA Roles‐Based Access to Patient Information

• None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

• Other