Wrap It Storage Straps Jobs in Usa
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ABOUT THE CLIENT
- Let’s be honest: Most traveling roles are a grind. But I’m working with a firm that has a high staff retention rate even among their road warriors. That is unheard of.
- They don’t treat their Travelers like hired guns. They treat them like the elite specialists they are. With 90+% repeat business from global food and logistics giants, this company offers the kind of project stability that most GCs can only dream of. You won’t be looking for your next gig in six months; you’ll be planning your next three years.
- They are currently looking for strong superintendents of all levels with strong Industrial or Cold Storage experience.
ABOUT THE ROLE
- Thermal Envelope Mastery: Directing the installation of IMPs (Insulated Metal Panels), specialized shrinkage-compensated floor slabs, and under-floor heating systems.
- Refrigeration Coordination: Managing the high-stakes integration of NH3 (Ammonia) or CO2 systems and heavy MEP packages.
- The "Pull-Down" Schedule: Driving the timeline on fast-track builds to ensure we hit the critical cooling milestones on time.
- Sub Management: Leading diverse crews across different states, keeping the culture professional and the safety standards at zero-incident levels.
ABOUT THE CANDIDATE
- Cold Storage DNA: 4+ years as a Superintendent, with a proven track record in Cold Storage, Food Processing, or Pharmaceutical builds.
- Technical Chops: You know the difference between a standard slab and a cold-store slab. You understand vapor seals, thermal bridging, and dock pit intricacies.
- The Mentality: You’re a "problem-solver, not a problem-finder." You can lead a 100-person site while keeping the client (and the budget) happy.
- Certifications: OSHA 30 is a must. If you have ASHE or HACCP experience, that’s a huge bonus.
Job Description: Project Manager
Location: Onsite (Detroit, MI)
Job Overview
Responsibilities:
• Lead and facilitate the execution of the approved transition plan and report progress to leadership.
• Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders.
• Enforce knowledge transfer, documentation, and vendor exit requirements.
• Ensure operational readiness, security compliance, and disaster recovery preparedness.
• Identify risks and escalate issues with mitigation recommendations.
• Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks.
• Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule.
• Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations.
• Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them as needed.
• Facilitate, communicate and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints.
• Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them.
• Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams.
• Work in an agile environment and understand agile methodologies.
• Participating in project meetings including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups.
• Collaborate within an agile software development process with software developers, subject matter experts and stakeholders.
Required Knowledge, Skills, and Abilities
· Technical Knowledge
o Strong understanding and knowledge of .NET application architectures
o Hands-on knowledge of Microsoft Azure, including:
§ App Services / Functions
§ Azure SQL, Storage, and Key Vault
§ Azure Monitor and Application Insights
§ Azure RBAC and managed identities
o Experience with Azure DevOps, CI/CD pipelines, and operational monitoring
o Understanding of public sector IT governance, security, and compliance requirements
o Strong vendor management and stakeholder communication skills
o Ability to lead cross-functional technical teams during high-impact transitions
o Familiarity with ReactJS-based front ends (support perspective)
· Management & Leadership Skills
o Proven experience leading complex IT transitions or transformations
o Strong vendor management and contract enforcement skills
o Ability to translate technical risks into executive-level language
o Excellent facilitation and decision-making skills
· Operational & Process Skills
o Experience implementing or managing:
§ IT service management (ITIL-aligned preferred)
§ Incident, problem, and change management
§ Production support models
o Strong documentation and operational discipline
o Ability to design and execute phased transition plans
· Experience
o IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
o 3–5+ years in:
§ IT management
§ Technical program management
§ Application or infrastructure operations leadership
o Demonstrated experience transitioning systems from:
§ Vendor-led to internally supported
§ On premises to cloud environments
o Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.
o Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to State Of Michigan technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase.
Location: 3804 Buford Dr, Buford, Georgia 30519 United States of America
Start Today, Get Paid Today! New hires eligible for BONUS!
Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set the stage for U-Haul's exceptional service by keeping the U-Haul facility clean and inviting. Start your career at U-Haul and join an exceptional, supportive team.
U-Haul Offers Facility Housekeepers:
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- Paid holidays, vacation, and sick days if eligible
- 401k and stock options
- 24-hour physician available for kids
- Health insurance and prescription plans if eligible
- Dental & Vision Plans
- Subsidized gym/membership if eligible
- Business and travel insurance
- YouMatter EAP program
- LifeLock identity theft
- Critical Illness/Group Accident
Facility Housekeeper Responsibilities:
- Provide sweeping, vacuuming, wiping, and mopping for storage units, hallways, restrooms, elevator, etc.
- Dispose of trash
- Maintain and track cleaning supply inventory, requesting supplies as needed
- Other duties as assigned
Facility Housekeeper Minimum Qualifications:
- Organization skills
- Willingness to learn
- Self-starter
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (\"U-Haul\"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Purpose
The IT Field Engineer II will support physical deployment, maintenance, and troubleshooting IT hardware and cabling at Roseburg production sites, offices, and data centers. This position will actively collaborate with IT Infrastructure, Network, and System Engineers and may lead small site-level initiatives to ensure reliable manufacturing operations.
Key Responsibilities
- Deploy and Maintain Fiber Optic and Low Voltage Data Cabling Infrastructure
- Supervise and manage external HVAC, Power, Cooling, and Low Voltage contractors
- Design, implement, and manage Server room physical infrastructure(data racks, data cable routing, HVAC, and UPS power and power distribution).
- Implement and manage Access control and camera systems used in both security and process environments.
- Work with Engineering department and plant leadership to manage major construction projects that require additional IT physical infrastructure.
- Assist Core Infrastructure and Operations teams in the installation and configuration of computers, storage, switches, routers, wireless, and other IT infrastructure.
- Work with the service desk and support administrators to deploy devices such as desktops, laptops, mobile devices, and printers.
- Work as part of a virtual team with Automation to deploy HMI’s, PLC’s, and other operation system needs.
- Update and maintenance current as-builds for all infrastructure in netTerrain software Work with IT staff and plant staff to support and may lead capital improvement projects as assigned
- May provide guidance to junior IT Field Engineers
- Models Company core values
- Follow Health & Safety policies and programs
Required Qualifications
- Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
- Four years of experience working in IT in an industrial production environment.
- Demonstrated safety focus
- Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure etc. (Cisco/Meraki)
- Physical Infrastructure installation skills such as data cabling, fiber optic splicing, UPS power and Datacenter cooling
- Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment
- Must be able to be on call for 24x7 manufacturing operations, including nights, weekends and holidays as required
Preferred Qualifications
- Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
- Experience interfacing with or supporting infrastructure needs of a process-control environment
- Experience with Schneider Electric UPS and HVAC Systems
- Experience with MDM and Desktop imaging, Microsoft Intune a plus.
About Roseburg Forest Products
Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you’ll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at
Benefits at Roseburg
Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include:
- Bonus opportunities based on company and individual performance
- 401(k) with up to 4% company match and 3% automatic company contribution
- Vacation starting at 3 weeks and 11 paid holidays per year
- Company-sponsored medical, dental, and vision insurance
- Company-paid life, AD&D, and long-term disability insurance options
- Mental health benefits for the entire family, including 8 free annual sessions per person
- Wellness programs and incentives, including biometric screenings & wellness challenges
- Paid time away from work for illness or injury, as well as paid parental bonding time
- Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
- Company matchfor charitable contributions
- Education assistance and professional development support
- Financial and retirement counseling
- Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
~ Medical, dental & vision
~Short and long-term disability
~ Health & Dependent Care Spending Accounts (HSA & DCFSA)
~ Employee Assistance Program
~ Job Type & Location This is a Contract position based out of Aurora, CO.
available for this temporary role may include the following:
• Medical, dental & vision
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Employee Assistance Program
• Application Deadline This position is anticipated to close on Mar 24, 2026.
Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
~ Medical, dental & vision
~Short and long-term disability
~ Health & Dependent Care Spending Accounts (HSA & DCFSA)
~ Employee Assistance Program
~ Job Type & Location This is a Contract position based out of Aurora, CO.
available for this temporary role may include the following:
• Medical, dental & vision
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Employee Assistance Program
• Application Deadline This position is anticipated to close on Mar 24, 2026.
Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
The role focuses on evaluating internal controls, identifying risks within the company's technology infrastructure, and recommending improvements to strengthen information security, compliance, and system reliability.
Key Responsibilities Lead and perform IT audit engagements including planning, execution, and reporting.
Evaluate internal controls, IT governance, and risk management practices within the organization's technology environment.
Identify vulnerabilities and weaknesses in systems, applications, and network infrastructure.
Develop action plans and recommendations to mitigate risks and prevent potential security breaches.
Participate in the planning and execution of internal IT audit procedures.
Prepare internal audit reports that clearly outline findings, risks, and recommended corrective actions.
Collaborate with cross-functional teams and stakeholders to strengthen IT infrastructure and improve security practices.
Assist in developing and implementing policies, standards, and procedures related to IT governance, compliance, and network security.
Support the continuous improvement of the organization's IT risk management and audit framework.
Experience Candidates should have up to 7 years of experience in IT auditing or related fields, with a strong understanding of IT audit methodologies, internal controls, risk management, and information security practices.
The role requires the ability to perform audit engagements with varying levels of independence depending on experience and demonstrate the capability to analyze IT risks and their broader business impact.
Cyber Security, IT auditing
You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal We are leaders and owners of our business success.
Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Spencer's & Spirit Halloween is looking for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process-related changes required to support our growing business model.
This role will be responsible for leading a small team, while supporting current technological initiatives and help drive design decisions for our future roadmap.
Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment Lead multiple simultaneous IT projects and initiatives Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation Other related duties as assigned Qualifications Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, and 10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience Experience with Infios (Koerber / Highjump) WMS, preferred Experience managing a small team of associates, external consultants and external vendor relationships Prior experience working in a high intensity retail environment, preferred Technical proficiency and knowledge with the following: Microsoft SQL Server for query development and problem resolution Integration tools such as, scripting, ETL, and integration packages Disaster recovery planning and testing WiFi network management and support Experience using these or similar tools: Atlassian tool set (Ops Genie, Jira) Solarwinds Mulesoft Zabbix Knowledge of support systems for servers, PCs, laptops, and mobile devices Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams.
Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding The pay range reflects the potential base salary range for this role.
Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range $125,000
- $145,000
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
