Worldtech It Llc Jobs in Usa

12,349 positions found — Page 6

Manager, IT Digital Operations
✦ New
Salary not disclosed
Chesapeake, VA 1 day ago

"Candidates must be authorized to work in the United States without the need for current or future visa sponsorship."


The Manager, IT Digital Operations owns the operational health, support and subject-matter expertise of the processes & technologies related to the consumer-facing content and website & mobile application flow for Family Dollar. These areas include, but are not limited to the web storefronts, mobile/loyalty apps, social media platforms, promotional emails and consumer rewards/contests. This role involves maintaining the integrity of the product, pricing, inventory and store locator data and measures performance criteria related to traffic, click-through rates, search/browse/nav behavior, site monetization, conversion rates, ROAS and other web analytics. This manager works regularly with internal business stakeholders such as Marketing, Social, UX/Design and Copywriters. Production defect management is also a part of the role working in partnership with internal Web Developers and IT in addition to engaging with external vendors associated with web hosting, site caching, analytics, reviews and other modules related to 3rd party technology service providers.


This role is responsible for the execution of operational initiatives developed in the above areas in collaboration with the Vice President of IT Data Digital & Marketing. The Manager needs to be highly collaborative, well organized, with strong communication & problem-solving skills. The ideal candidate should also have management experience to lead individual contributor(s), contractors & vendors as the role evolves over time to include additional digital responsibilities.


Principal Duties and Responsibilities

•Work with stakeholders to define and attain key performance metrics to ensure healthy operations.

•Develop operations processes in partnership with other teams, including release schedules, content batch processes, storefront outages and other site-impacting changes.

•Implement processes to identify systemic vulnerabilities and address them promptly through enhancements, policies and training.

•Develop processes to identify emerging issues and engage the appropriate teams.

•Directly manage high impact issue resolution by collaborating with IT, Customer Care and Social Media as well as internal business stakeholders.

•Manage executive communications on high profile issues.

•Ensure that root cause analyses are completed, and action plans are defined, documented and completed.

•Work with internal teams, BPO resources & 3rd party vendors to achieve a digital operational center of excellence.


Minimum Requirements/Qualifications

•Bachelors' degree or higher

•Minimum 5 years online operations experience within a multichannel environment

•2+ years managing FTE, vendors or contractors for performance

•Proficient in Tag Management, GA4, Looker Studio, Grafana, MPulse and/or other web analytics tools/utilities

•Ability to think strategically and add value to the business

•Highly motivated with the ability to function independently and solve problems

•Strong verbal and written communication skills

•Strong leadership skills, with the ability to motivate, mentor and develop other team members

•Knowledge of Oracle Commerce Cloud (OCC), GCP and OCI a plus


Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Not Specified
Global Technology Leader - Senior IT Transactions Counsel
Salary not disclosed
New York, NY 2 days ago

About the Company & Role

A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.

Responsibilities

  • Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
  • Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
  • Support vendor contracting processes and procurement initiatives across global business units.
  • Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
  • Contribute to the development of internal legal resources, including templates and negotiation guidelines.

Required Qualifications

  • J.D. from an accredited law school and active membership in a U.S. State Bar.
  • Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
  • Strong understanding of supplier-side contracting.
  • Ability to manage multiple priorities and work independently in a high-volume environment.
  • Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.
Not Specified
Engineer, Compute Systems - IT Infrastructure - Full Time (Hybrid)
🏢 Guthrie
Salary not disclosed
Sayre, PA, Hybrid 6 days ago
Job Description

Position is hybrid with requirement to travel to Sayre, PA at least once a month.

Summary:

The Engineer, Compute System Engineering is responsible for the implementation and support of compute based infrastructure, including public, private and hybrid cloud deployment models to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align server infrastructure with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.

Experience:

  • Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
  • Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
  • Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
  • Expertise in Microsoft Windows, Linux and AIX operating systems and management.
  • Familiar with hyperconverged infrastructures such as VxRail.
  • Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
  • Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
  • Experience in scripting (PowerShell, Python, Bash, etc.)
  • Familiar with application delivery solutions such as Citrix.
  • Experience with storage and data protection replication methodologies.
  • Experience with Epic Infrastructure such as Hyperspace.
  • Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
  • Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
  • Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
  • Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
  • Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
  • Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
  • Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.

Education:

  • Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.

Licenses/Certifications:

  • Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.

Essential Functions:

  • Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
  • Monitors functions of server infrastructure to ensure acceptable performance.
  • Creates and maintains documentation related to server configuration and environments.
  • Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
  • Troubleshoots and resolves server and virtualization incidents.
  • Maintain server patching to address security vulnerabilities.
  • Collaborate with cloud compute architect to design and build functional server environments.
  • Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
  • Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
  • Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
  • Implement and enforce security requirements to protect Azure-based systems and data.
  • Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
  • Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
  • Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
  • Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
  • Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
  • Performs related duties as assigned and unrelated duties as requested.

Other Duties: Other duties as assigned.

About Us

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Remote working/work at home options are available for this role.
permanent
IT Clinical Systems Analyst
Salary not disclosed
White Plains, NY 6 days ago

Opportunity Description

The Senior IT Applications Analyst is responsible for the advanced configuration, optimization, and support of healthcare information systems used across clinical, financial, and operational areas. This role provides subject matter expertise on application functionality, integration, and best practices, ensuring system reliability, regulatory compliance, and workflow efficiency. The Senior Analyst serves as a key liaison between clinical and business stakeholders, IT leadership, and software vendors. Often leading projects, mentoring junior analysts, and driving strategic initiatives that improve patient care and operational performance.


Company Information

Hospitals & Healthcare


Job Duties

Application Support & Optimization

  • Provide expert-level support for healthcare clinical and business applications.
  • Diagnose and resolve complex system and integration issues; serve as Tier 3 escalation.
  • Optimize system functionality, data integrity, uptime, and user experience.
  • Ensure compliance with regulatory and internal standards (HIPAA, Joint Commission, CMS).

Implementation, Configuration & Vendor Coordination

  • Lead design, configuration, testing, and deployment of new applications, upgrades, and enhancements.
  • Translate clinical and business requirements into technical specifications.
  • Oversee system build activities and manage vendor relationships for ongoing support.

Project Leadership & Management

  • Lead or co-manage large-scale IT and clinical system projects through full lifecycle.
  • Develop detailed project work plans, schedules, risk assessments, and documentation.
  • Manage day-to-day activities of cross-functional teams and ensure adherence to project plans.
  • Control project scope, budget, timeline, and communicate progress through detailed reports.
  • Identify and mitigate project risks; ensure stakeholder alignment and successful delivery.
  • Support resource planning by collaborating with Client Executives, Product Managers, and Resource Allocation teams.
  • Participate in performance feedback for project team members.

Workflow Analysis, Training & Documentation

  • Conduct workflow analysis to identify opportunities for process and quality improvement.
  • Develop and maintain system documentation, policies, procedures, and training materials.
  • Mentor and train analysts, superusers, and end users on system functionality and best practices.
  • Ensure proper quality assurance testing and user acceptance before implementations.


Skills & Experience Required

  • 5–7 years of experience supporting healthcare information systems.
  • Advanced knowledge of multiple major healthcare applications.
  • Proven success leading IT/application projects in clinical environments.
  • Experience supporting administrative, financial, and/or clinical managers.
  • Strong project management skills with the ability to manage multiple concurrent initiatives.
  • Adherence to hospital performance standards, policies, and professional behaviors.


Education

Bachelor's degree

Not Specified
Director of IT Engineering and Technical Services
Salary not disclosed
Chicago, IL 3 days ago

A leading organization in its sector is confidentially seeking a talented and experienced Co-Director of End User Computing to join its team for a 6-month contract-to-hire role in a hybrid capacity in the Chicago area. This pivotal leadership position will share responsibility for overseeing all aspects of end-user support and services, managing a team of managers and their respective teams to ensure seamless IT service delivery across multiple locations. The ideal candidate will possess extensive experience in managing large-scale IT operations, particularly within the context of mergers and acquisitions, and will be instrumental in driving system integrations and standardizing operational procedures during a period of significant growth and transformation.


  • Leadership: Provide strategic direction to the End User Computing team, overseeing managers to foster a culture of excellence and ensure effective end-user support.
  • M&A Integration: Lead the integration of IT systems and processes following recent mergers, unifying platforms to create a cohesive IT environment.
  • Operational Excellence: Develop and implement standard operating procedures (SOPs) and champion the use of the ITSM model and ServiceNow to optimize service delivery.
  • Team Optimization: Regularly review and adjust team structure and roles to align with evolving business needs.
  • Data-Driven Strategy: Use data and analytics to inform strategic decisions, measure performance, and present recommendations to leadership.
  • Technical Oversight: Maintain a strong understanding of the technical environment, including the EPIC EMR system, and provide expert guidance to the team.


This role is onsite 3-4 days a week.

Not Specified
Prin IT Business Analyst
Salary not disclosed
Fridley, MN 2 days ago

Are you an experienced Prin IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Prin IT Business Analyst to work at their company in Fridley, MN.


Position Summary: Looking for a business analyst to help with early engagement with the Neuromodulation business. Help to understand the business problem, look at solutions to solve the problem, and define the value to the business. Define business requirements for the solutions. Work with corporate IT to review existing solutions and vendors for fit to business requirements. Develop solution options and approaches for implementation.


Primary Responsibilities/Accountabilities:

  • Responsibilities may include the following and other duties may be assigned. Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value. Work with data sets to define use cases to improve products, processes and/or services. Collaborates with Business Partner (BP), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes. Determine and document business problems and identify solutions internally and externally to solve business problems. Develop plan and technical resources necessary to implement solution. Work with others to finalize timeline to implement. Functional Skills: Ability to analyze data and trends in order to develop software recommendations to solve business problems, develop a plan to implement solutions. Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication. Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools.
  • PECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
  • DIFFERENTIATING FACTORS Autonomy: Recognized expert, managing large projects or processes. Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
  • Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. May manage large projects or processes that span outside of immediate job area. Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
  • Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems. Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels. May negotiate with others to reach understanding or agreement, and influence decision-making. Leadership and Talent Management:


Qualifications:

  • Typically provides guidance, coaching and training to other employees within job area. Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
  • Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. May have broad knowledge of project management.
  • Requires 7+ years of experience with a Bachelor's Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.
  • Business analysis or Solution Architecture experience
  • Taking an undefined business problem through to a solution
  • Researching technology options and fitting them to business needs.
Not Specified
IT QC Systems Analyst
✦ New
Salary not disclosed
Worcester, MA 1 day ago

We are supporting a leading global life sciences organization with the addition of an IT QC Systems Analyst to support Quality Control (QC) laboratory operations at a regulated manufacturing site in Worcester, MA.


This is a hands‑on, onsite role focused on laboratory systems support, validation, data integrity, and process optimization within a GMP environment.


This role partners closely with laboratory, operations, and enterprise IT teams to ensure systems remain compliant, reliable, and optimized to support daily QC activities.


Contract Details:

  • Duration: 12 months
  • Work Type: Onsite (Worcester, MA)
  • Pay: Competitive hourly rates (W2 or C2C available)


Key Responsibilities:

  • Provide technical and operational support for QC laboratory systems, instruments, and associated software in a GMP environment.
  • Support validation activities and documentation, including SIQ, SOQ, spreadsheet validation, and periodic validation reviews (PVRs).
  • Develop, maintain, and troubleshoot Excel spreadsheets and macros to streamline data processing, reporting, and compliance activities.
  • Perform Windows upgrades, PC decommissions, software installations, and system upgrades for lab and operations computers.
  • Support digital transformation initiatives by gathering requirements and feeding improvements to enterprise IT teams.
  • Assist with process optimization, elimination of manual workflows, and data integrity assurance across laboratory operations.
  • Support and administer operational systems such as SAP, Infor, and MES platforms (including POMS).
  • Install and support Acronis and NuGenesis software on laboratory PCs.
  • Provide support related to OSI PI / data historian systems as needed.


Required Qualifications:

  • 3+ years of experience supporting QC laboratory systems or applications in a GMP environment.
  • Strong experience with Excel, including macro development and troubleshooting.
  • Working knowledge of validation processes and documentation (SIQ, SOQ, spreadsheet validation).
  • Experience supporting QC lab instruments, lab software, and Windows‑based systems.
  • Hands‑on experience with Windows OS installations, upgrades, and system support.
  • Familiarity with enterprise operational systems such as SAP, Infor, or MES (POMS).
  • Strong problem‑solving, communication, and organizational skills.


Preferred Experience:

  • Background in life sciences, pharmaceutical, or biotech environments.
  • Prior experience supporting QC labs in regulated manufacturing settings.
  • Experience with ITIL and GAMP frameworks.
  • Exposure to Waters Empower, OSI PI, or similar data historian platforms.
  • Experience with PowerApps, Power BI, SharePoint administration, or cloud platforms (AWS/Azure).
  • Knowledge of Python, Java, or SDLC concepts is a plus.


Education:

  • Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent hands‑on experience.


Why This Role:

  • This position plays a critical role in maintaining compliance, reliability, and operational excellence within QC laboratories. You’ll work closely with lab users, IT teams, and stakeholders to ensure systems support high‑quality manufacturing and continuous improvement.


Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Not Specified
IT and Media Specialist
✦ New
Salary not disclosed
Longmeadow, MA 1 day ago

Job Title: IT and Media Specialist 

Reports to: Director of Wellness 

FLSA Status: Part-time, up to 24 hours per week, flexible based on event schedules and logistical requirements. 

Compensation: $17-20 BOE 

Location: Onsite, 24 Tabor Crossing Longmeadow, MA 01106 

 

Summary  

Glenmeadow is seeking a tech-savvy IT and Media Specialist. This role helps Glenmeadow residents stay connected through technology and ensures smooth audio/visual operations for programs and events. This position requires a problem-solving mindset, an authentic desire to work with older adults, and a commitment to supporting meaningful community experiences.  

 

Essential Duties and Responsibilities 

Resident IT Support  

  • Provide hands-on assistance to residents with basic technology needs (e.g., smartphones, tablets, computers, email, video calls).  
  • Troubleshoot common hardware and software issues in a friendly, patient manner.  
  • Offer guidance on digital literacy and safe internet practices.  

Event A/V Support  

  • Set up and operate microphones, speakers, projectors, and other A/V equipment for programs and events.  
  • Manage video recording and live streaming for select events.  
  • Coordinate with program staff to ensure smooth technical execution, including troubleshooting during events.  
  • Perform routine checks and maintenance on A/V equipment.  

 

Knowledge Skills and Abilities 

  • Basic knowledge of IT troubleshooting (Windows, iOS, Android).  
  • Familiarity with audio/visual equipment and live streaming platforms.  
  • Strong communication and interpersonal skills  
  • Ability to work patiently with older adults 
  • Ability to lift and move equipment as needed 
  • Flexible schedule, including occasional evenings or weekends for events 

 

Education and Experience  

  • Experience in senior living or nonprofit settings 
  • Knowledge of Zoom, YouTube Live, or similar streaming tools 
  • Basic video editing skills a plus 

 

Not Specified
IT Sourcing Leader
✦ New
Salary not disclosed
New York, NY 17 hours ago

Title: IT Sourcing Leader

Location: NY 10016

Duration: 6 month contract to hire

Shift: M-F 9am-5pm (2x a week onsite)

Salary: $60-$70 hourly


Job Description:


Insight Global is seeking an IT Software Sourcing Leader for one of New York’s leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence.


Required Skills & Experience:


  • Bachelor's degree in business, Supply Chain Management, or a related field.
  • 5+ years of strong experience in strategic sourcing with a focus on IT in any area: telecom, hardware, software, end user equipment, infrastructure, etc.
  • Strong sourcing fundamentals (Strategic sourcing planning, vendor + end user relationship management, negotiation and contract management, market analysis, cost management, risk management)
Not Specified
IT Operations Specialist
Salary not disclosed
Westmont, IL 6 days ago

IT Operations Specialist

Reports to: Director of Technology


Role Overview

The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.

This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.


Key Responsibilities

  • Provide L1/L2 support for Windows 10/11 environments
  • Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
  • Resolve login, MFA, and access-related issues
  • Perform onboarding and offboarding (AD, M365 licensing, device configuration)
  • Configure and deploy laptops, tablets, and mobile devices
  • Troubleshoot basic networking issues (IP, DHCP, DNS)
  • Coordinate with the MSP for escalations when required
  • Maintain accurate ticket documentation and follow structured processes
  • Identify recurring issues and suggest improvements
  • Take ownership of assigned tickets through resolution or proper escalation


Qualifications

  • 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
  • Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
  • Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
  • Experience with Microsoft 365 in hybrid environments
  • Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
  • Experience with ticketing systems
  • Device provisioning experience
  • Relevant certifications are a plus, demonstrated hands-on experience is highly valued.

Professional Skills

  • Strong communication skills (technical to non-technical)
  • Structured and methodical troubleshooting approach
  • Process-driven and organized
  • High accountability and ownership mindset
  • Comfortable working in a hybrid internal + MSP support model
  • Demonstrates responsiveness and reliability in hybrid work environments


Work Model

Primarily on-site role supporting multiple offices and jobsites.

On-site presence aligned with operational needs

  • 1–2 remote days per week depending on workload and projects
  • Full-time, Monday–Friday
  • 7:00 AM on-site start time
  • Occasional after-hours availability when scheduled in advance
Not Specified
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