Glenmeadow Jobs in Usa

Job Title: IT and Media Specialist 

Reports to: Director of Wellness 

FLSA Status: Part-time, up to 24 hours per week, flexible based on event schedules and logistical requirements. 

Compensation: $17-20 BOE 

Location: Onsite, 24 Tabor Crossing Longmeadow, MA 01106 

Summary  

Glenmeadow is seeking a tech-savvy IT and Media Specialist. This role helps Glenmeadow residents stay connected through technology and ensures smooth audio/visual operations for programs and events. This position requires a problem-solving mindset, an authentic desire to work with older adults, and a commitment to supporting meaningful community experiences.  

Essential Duties and Responsibilities 

Resident IT Support  

• Provide hands-on assistance to residents with basic technology needs (e.g., smartphones, tablets, computers, email, video calls).  
• Troubleshoot common hardware and software issues in a friendly, patient manner.  
• Offer guidance on digital literacy and safe internet practices.  

Event A/V Support  

• Set up and operate microphones, speakers, projectors, and other A/V equipment for programs and events.  
• Manage video recording and live streaming for select events.  
• Coordinate with program staff to ensure smooth technical execution, including troubleshooting during events.  
• Perform routine checks and maintenance on A/V equipment.  

Knowledge Skills and Abilities 

• Basic knowledge of IT troubleshooting (Windows, iOS, Android).  
• Familiarity with audio/visual equipment and live streaming platforms.  
• Strong communication and interpersonal skills  
• Ability to work patiently with older adults 
• Ability to lift and move equipment as needed 
• Flexible schedule, including occasional evenings or weekends for events 

Education and Experience  

• Experience in senior living or nonprofit settings 
• Knowledge of Zoom, YouTube Live, or similar streaming tools 
• Basic video editing skills a plus 

Job Title: Assistant Director of Maintenance

Reports to: Director of Maintenance

FLSA Status: Full-time Monday to Friday 8 am to 4 pm

Compensation: $65,000 to $75,000 BOE

Location: Onsite, 24 Tabor Crossing Longmeadow, MA 01106 

Summary

Works closely with the Director of Maintenance and Facilities to assist with general plant operation. Provides direction to staff to ensure that all Housekeeping, Laundry and Maintenance functions are met. Take the lead on scheduling and completing Glenmeadow at Home assignments.

Essential Duties, Attitudes and Responsibilities include the following. Other duties may be assigned.

1. Follows the Glenmeadow Pledge. Specifically you are expected to:

• Respect and maintain residents’ rights and confidentiality.
• Appropriately greet all Glenmeadow customers.    Be courteous, kind and thoughtful.
• Go out of your way to find ways to make life better for those we serve. 
• Work well with other employees at Glenmeadow including your teammates, your supervisor, members of other departments and outside vendors.
• Be a person who finds solutions for problems and shares those solutions with the appropriate people in a professional manner.
• Take pride in your work.

1. Troubleshooting and Repair Skills. Specifically you are expected to:

• Troubleshoot and repair minor electrical issues.
• Troubleshoot and repair HVAC issues.
• Troubleshoot and repair plumbing issues.
• Troubleshoot and repair appliances and equipment such as air conditioners, refrigerators and bathroom fixtures.
• Repair and paint walls, ceilings, furniture, doors, etc.

1. Carpentry Skills

• Perform major and minor carpentry work including but not limited to: rebuilding porches, hanging cabinets, installing counters, installing finish trim, hanging new windows and/or doors, creating set designs (follies) and remodeling rooms, offices and common areas.

1. Supervisory Skills; Assists the Director in performing the following:

• Monitor housekeeping functions and ensure schedules are followed.
• Complete performance appraisals in a thorough and timely manner.
• Address performance issues with staff including but not limited to providing feedback (good and bad) and conducting disciplinary action according to Glenmeadow guidelines.
• Bring personnel issues/concerns forward to Director of Plant Operations and/or Human Resources as appropriate.
• Participate in the employee orientation program.
• Assists with planning budget needs.
• Assure function set ups are completed in a timely manner

1. Consistent/Reliable. Specifically you are expected to:

• Establish a track record of quality so that the supervisor and customers have a high degree of confidence that the assignment will be completed thoroughly.
• Follow through with special assignments.
• Complete your workload in a thorough and timely manner. 
• Participate in rotating on-call schedule

1. Monitoring. Specifically you are expected to:

• Inspect the building and all equipment on a daily basis and according to established maintenance schedules.
• Maintain and monitor all equipment and controls to ensure good working order including, but not limited to:    pool, boiler plant, and chiller. 
• Inventory and replace supplies required to maintain facility. 
• Follow established procedures for use of outside contractors.
• Sign off on bills/invoices in absence of Director.
• Light plumbing and electrical work.
• Arrange for or assists residents in moving seasonal items in and out of ALU storage as needed.
• Oversee the move-in process to ensure smooth transitions.
• Make sure residents storage lockers in proper order

1. Safety Awareness and Follow-Through. Specifically you are expected to:

• Be concerned with safety. Follow safety protocol to reduce the chance of self-injury.    Use safety glasses, gloves, belts and other safety equipment to reduce the chance of harming yourself or others.
• Use tools, equipment and chemicals according to established protocol with safety in mind.
• Follow safety regulations, infection control, and universal precaution procedures at all times.
• Work hard to keep residents safe by staying aware of cords, tools, or other hazards that could increase the chance of a resident falling.
• Monitor the fire suppression system.
• Be a first responder when the fire alarm goes off.
• Maintain a clean and orderly work area.  

1. Attendance. Specifically you are expected to:

• Come to work on time.  
• Follow the appropriate call out procedure if unable to be at work.
• Use accrued time appropriately without excessive call-outs.
• Attend 10 in-services annually.
• Attend quarterly team meetings.
• Be flexible in filling in for others or picking up extra work.
• Be on-call every other weekend.

SUPERVISORY RESPONSIBILITIES

Plans, assigns, and directs work assignments of 8-13 employees in the Maintenance and Housekeeping Departments in the absence of the Director of Plant Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Completes and presents performance evaluations for Maintenance staff.

QUALIFICATIONS 

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Two year certificate from college or technical school; or Five years of related experience and/or training; or equivalent combination of education and experience. Building trades or plant maintenance experience strongly preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

Ability to read, write, and speak the English language.

General knowledge of the building trades.

Knowledge of OSHA standards.

Willing to participate in training and incorporate new methods.

Ability to relate well to all geriatric residents.

Ability to deal tactfully with personnel, residents, family members, visitors and the general public.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid state-issued driver’s license.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; and vibration. The noise level in the work environment is usually moderate.