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Job Title: Digital Operations Manager

Location: Columbus, OH 43230

Duration: 5 Months

Job Type: Temporary Assignment

Work Type: Hybrid

Payrate:$ 48. /hr.

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap.

Job Description:

• Responsible for supporting key functional initiatives that have cross-functional reach and impact. Specific to this role, supporting the Digital Redesign/Relaunch program embedded with the Digital team.
• Key oversight includes working cross-functionally and with leadership to continually improve operations, processes and collaboration with an omni-channel lens.
• Responsible for providing oversight and connection for the program on the following: planning and flighting work (including looking ahead for potential risk/opportunities); day-to-day activities; tracking to deliverables; timelines; and being the connective tissue between all cross-functional teams engaged in the program. The Manager acts as a liaison between Digital leadership and cross-functional teams and partners in all areas of the business.

Responsibilities:

• Manages Digital program priorities, capacity and team development.
• Partners with operational and cross-functional leaders to drive the evolution of processes related to program delivery and other related workstreams.
• Drive decision making across multiple leadership levels to gain cross-functional alignment to achieve successful execution and rollout of initiatives.
• Establish and Lead proactive approach to contingency planning and cross functional alignment to support changing business needs.
• Create, Manage and Lead detailed step by step calendar that supports business processes and interdependencies.
• Develops, documents and maintains standard operational procedures, checklists and process flows for projects and digital workstreams.
• Understands, and tracks to omni stores + digital master calendars to inform program planning and deliverables.
• Management of overall deliverables and expectations supporting the digital program.
• Identifies, assesses and communicates Digital program impacts to leadership/ and or broader team; risk assessment of missed deadlines and develop plans to get teams back on track.
• Owns business meeting agendas - prioritizing based on timelines and business need.

Qualifications & Experience:

• 5-7+ years of related work experience in retail or ecommerce roles that relate to the areas of Operations, Digital Product Teams, Project Management and/or Marketing
• Understanding of end-to-end business processes, cross functional responsibilities and process dependencies; understanding of digital work systems, data connection points, and business-user roles
• Collaboration focused individual with ability to create alignment and drive for resolution
• Ability to lead and influence people, that are not direct reports
• Ability to create, implement and communicate new processes
• Proven track record of managing people
• Strong project management and/or change management skillset, with the ability to manage initiatives from initial scope through implementation and assessment
• Ability to partner and communicate cross-functionally to build relationships with peers, direct reports and leadership teams
• Strong communication, follow-up, attention to detail and organization skills
• Software and computer proficiency (MS Office, Outlook).

Education:

• Bachelor’s degree preferred or equivalent work experience.

Core Competencies:

• Lead with Curiosity & Humility.
• Build High Performing Teams for Today & Tomorrow.
• Influence & Inspire with Vision & Purpose.
• Observe, Engage & Connect.
• Strive to Achieve Operational Excellence.
• Deliver Business Results.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade—including industrial bulk, food service, and retail. Our commitment to excellence, quality, and consistency has earned us the trust of some of the nation’s largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.

To be considered, please share your resume and a portfolio or examples of work that showcase your social, visual, or digital content experience.

Job Summary:

Harris Spice is looking for a professional, creative, and hands-on Digital Content Specialist who loves bringing brands to life through compelling social, digital, and visual storytelling. This is a high-visibility, high-ownership role for someone who’s equal parts strategic thinker and doer—you enjoy planning content just as much as jumping in to shoot, edit, post, analyze, and optimize.

You’ll play a key role in shaping how Harris Spice shows up across social media, newsletters, and our website—supporting both B2B and ecommerce initiatives. If you thrive in a fast-paced, entrepreneurial environment and get energized by food, creativity, and growth, this role was made for you.

Position Overview: The Digital Content Specialist is responsible for developing and executing compelling digital, social, and visual content that strengthens brand presence and supports both B2B and ecommerce growth initiatives. This role blends strategic planning with hands-on content creation, owning the end-to-end content lifecycle—from concept and production to publishing, performance analysis, and optimization. As a key member of the Marketing team, the Digital Content Specialist ensures a cohesive, on-brand presence across social media, email marketing, and web platforms. The role collaborates closely with Sales, Marketing, and external partners to deliver high-quality creative assets that drive engagement, support commercial objectives, and elevate Harris Spice’s digital storytelling in a fast-paced environment.

Essential Job Functions:

· Collaborate with the Marketing team to develop and execute content strategies across social, email, and digital channels

· Plan and manage weekly and monthly content calendars across company brands

· Create engaging Instagram, LinkedIn, and TikTok content (minimum 2 posts per week)

· Write, design, and send B2B newsletters via Mailchimp and LinkedIn Newsletter

· Manage posting schedules, monitor engagement, and respond to comments and messages

· Track and analyze performance across social platforms, Mailchimp, Shopify, and Google Analytics

· Build and maintain KPI trackers and use insights to recommend optimizations

· Recommend, set up, and manage paid social campaigns on Instagram and LinkedIn

· Update and manage website content using Shopify

· Support ecommerce setup, including product pages, imagery, and written content

· Apply SEO and content optimization best practices

· Capture photo and video content of products, facilities, and brand capabilities

· Edit photography and video for use across social, web, email, and sales materials

· Design sell sheets, brochures, presentations, and website content

· Support creative needs for tradeshows, customer visits, and sales presentations

· Manage multiple projects and timelines using tools like

· Other duties as assigned.

· This job description describes just some of the main duties, activities and responsibilities for the role which may change at any time with or without prior notice.

Skills/Qualifications:

• Associate’s or bachelor’s degree in graphic design or a related field
• 3-5 years of hands-on social media and content creation experience
• Strong understanding of organic and paid social media tools
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere)

· Experience with content creation tools such as Canva and CapCut

· Strong photography and video production/editing skills

· Experience managing content calendars, analytics, and project timelines

· Excellent written and verbal communication skills

· Comfortable working independently in a fast-paced, entrepreneurial environment

• Collaborate cross-functionally with internal teams and external partners or agencies

· Experience with Shopify, SEO, or ecommerce content

· Paid social advertising experience

• Strong content creation and storytelling skills across digital platforms
• Strong collaboration, communication, and organizational skills

· Food, CPG, or B2B industry experience

• Attention to detail and accuracy of work product
• Stay organized, proactive, and adaptable as priorities evolve

Physical Requirements:

· Ability to work in both seated and standing positions for extended periods within an office

· Must be able to bend, reach, pull, and stoop as needed to perform job-related tasks.

· Ability to lift and carry items weighing up to 35 pounds.

· Sufficient visual acuity to read screens, documents, and files.

· Ability to hear and communicate clearly in person and over the phone.

What Success Looks Like:

• Consistent, high-quality content published on schedule across platforms
• Growing engagement and audience across Instagram and LinkedIn
• Clear performance reporting with actionable insights and optimization recommendations
• A cohesive, on-brand visual and written presence across all digital touchpoints
• Strong collaboration with Sales and Marketing to support business goals

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.

Equal Employment Opportunity Statement

Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is looking for a Senior Digital Engineer – Full Stack & Systems Architecture to join our team in Charleston, SC; El Segundo, CA; Huntsville, AL; Mesa, AZ; Oklahoma City, OK, Philadelphia, PA; or Berkeley, MO.

Boeing Test & Evaluation (BT&E) generates enormous volumes of data, but data alone does not create insight. We are building a Digital Engineering capability focused on transforming test intent into reusable knowledge through intuitive applications, scalable systems, and thoughtful architecture.

As a Digital Engineer – Full Stack & Systems Architecture, you will sit at the intersection of engineering workflows, software systems, and cloud platforms. Your mission is to empower BT&E engineers to work differently by designing and delivering digital products that shorten feedback loops, reduce friction, and accelerate learning from every test event.

This is not a traditional backend or data‐engineering role. You will design end‐to‐end solutions, working from initial understanding of engineer needs, to shaping application architecture, to implementing full‐stack solutions that integrate data, automation, and cloud services. You will partner closely with BT&E, BCA, BDS, and Wisk/Autonomy engineers to modernize how test data is accessed, explored, and operationalized across Boeing.

If you enjoy systems thinking, building products engineers actually want to use, and architecting platforms that scale across programs and clouds, this role is for you.

Position Responsibilities:

Digital Product & Application Development

• Design and develop full stack applications that improve test and evaluation workflows, decision making, and engineering productivity
• Translate ambiguous engineering problems into clear digital solutions, balancing usability, performance, and scalability
• Develop front end and backend services using modern frameworks (e.g., React, Node.js, Python, .NET)
• Design and implement APIs and service interfaces that enable integration across test systems, analytics platforms, and enterprise tools

Systems Architecture & Cloud Engineering

• Architect end to end systems spanning applications, data services, and cloud infrastructure
• Evaluate and select cloud services across AWS and Azure based on cost, usability, scalability, and long term maintainability
• Implement infrastructure as code using Terraform, CloudFormation, ARM, or Bicep to support repeatable, secure deployments
• Design solutions that support multi cloud and hybrid environments as required by program needs

Data Enabled Engineering (as a Platform Capability)

• Design data models and storage solutions that support both transactional systems and analytical workloads
• Build and integrate data services that allow engineers to discover, explore, and reuse test data efficiently
• Collaborate with data scientists and analysts to enable analytics, visualization, and ML workflows without burdening users with infrastructure complexity

DevOps, Reliability & Security

• Build CI/CD pipelines to support rapid iteration, testing, and safe deployment of applications
• Apply SRE principles to ensure reliability, observability, and operational excellence
• Build and maintain observability capabilities—including logs, metrics, and traces—to enable rapid diagnosis, performance optimization, and reliable operation of digital engineering systems
• Partner with security and compliance teams to ensure solutions meet Boeing security, data governance, and regulatory requirements
• Contribute to operational documentation, runbooks, and continuous improvement efforts

Collaboration & Technical Leadership

• Work closely with engineers, product owners, and stakeholders to shape digital roadmaps and technical direction
• Influence architecture and design decisions across programs through systems thinking and engineering judgment
• Collaborate with peers and contribute to a growing Digital Engineering community within BT&E

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
• 5+ years of experience developing full stack applications with modern frameworks
• Strong systems thinking skills with experience designing end to end software solutions
• Proficiency in one or more programming languages (JavaScript/TypeScript, Python, C#, or Go)
• Experience deploying and operating applications in cloud environments (Azure and/or AWS)
• Hands on experience with infrastructure as code (Terraform, CloudFormation, ARM/Bicep)
• Working knowledge of CI/CD pipelines, Git, Docker, and Linux
• Experience designing and working with relational databases (e.g., PostgreSQL), including schema design and performance considerations
• Familiarity with security best practices (IAM, secrets management, network controls)

Preferred Qualifications (Desired Skills/Experience):

• Experience designing developer platforms or internal engineering tools
• Background in Digital Engineering, Model Based Systems Engineering (MBSE), or engineering workflow automation
• Cloud certifications (AWS and/or Azure)
• Experience with Kubernetes, serverless architectures, or event driven systems
• Exposure to data pipelines, analytics platforms, or data enabled applications
• Experience working in regulated or safety critical environments
• Understanding of aerospace, test & evaluation, or large scale engineering programs
• Familiarity with ITAR, EAR, DFARS, or similar compliance frameworks

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Conflict of Interest:

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $127,500 – $197,800

Applications for this position will be accepted until Mar. 21, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

We are looking for digital ambassadors to help grow the McDonald's digital business. Seeking friendly, energetic, and enthusiastic individuals who will be the subject matter expert for the McDonald's digital app for our customers and staff. Digital is not only the future but the now. Our customers have evolved and digital is one of our brands main focuses to be able to digitally build our business.

This person should understand the importance of our digital ambition and the significance and impact of growing our business. The digital ambassador should exemplify and bring excitement to the restaurant when it comes to digital efforts and promotions. They will assist customers with downloading and navigating our McDonald's app. They will ensure the crew are properly trained on all digital platforms, including My McDonald's Rewards and Mobile Order Ahead. Qualities should include dynamic and outgoing personality. Must have a positive attitude, put the guest first, be proficient with technology and willing to have an open availability.

Responsibilities include but are not limited to:

• Interacting, connecting and educating our guests at McDonald's restaurants about the McDonalds's Mobile App.
• Elevate the guest experience with linked payment and fast service
• Promote the mobile app and support with downloads
• Train internal customers on digital execution as well as table service
• Ensure the lobby remains welcoming for our guests and assist at kiosk
• Should be outgoing and persuasive, while demonstrating top-notch customer service, and hospitality
• Have a thorough knowledge of how to navigate the app, be able to utilize all the functions and be able to explain the benefits
• Demonstrate how to download the McDonald's mobile app and place a mobile order from start to finish and explain the My McDonald's Reward feature and linked payment.
• The ambassadors should be natural and let their genuine personality shine
• Be willing to work outside and wear all appropriate safety gear as we have outdoor events at restaurants and in the community

Required materials include:

• Reflector Vest
• Apron
• Clean & presentable uniform

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,500 health and wellness offices across 50 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.

About the Role

We are seeking a Associate Digital Design Director (Senior level) to help define and elevate ClearChoice visuals and communications. Reporting to the Creative Director, you will play a key role in building a premium web, digital and email presence that reflects the quality of the ClearChoice experience. You will collaborate closely with copywriters, strategists, and production partners to create ideas that feel modern, human, and unforgettable.

Why This Role is Exciting:

This is an opportunity within a small, agile team of digital natives, offering the creative freedom to help shape visual direction from concept to execution.

• Concept big design ideas, visuals, modules, websites, animation and storyboards that embody a digital and mobile worldview
• Take ownership of a new design system and bring it to life across digital channels
• Collaborate with cross-functional teams to produce web experiences, email, video, owned and partner channel design that is both strategic and visually magnetic
• Create surprise-and-delight experiences that redefine how people consider dental implants
• Lead specific aspects of design on projects, considering digital forms and occasional print
• Help build and maintain a strong visual identity style guide to ensure consistency and distinction
• Appetite to challenge category norms and move past conventions
• Work in a modern, creative environment in the heart of Chicago’s Fulton Market district

What You Bring:

• Proven experience developing digital creative across web, email, and motion
• Strong conceptual design thinking and design instincts, with the ability to craft ideas that connect emotionally through visuals, motion and user journeys
• A test-and-learn mindset with enthusiasm for exploring new formats and creative approaches
• Energy and curiosity for every project, always pushing for creative excellence and enthusiasm for AI and emerging creative technologies
• A deep understanding of digital culture, trends, and storytelling that feels authentic and timely
• Articulate, persuade and explain design decisions in internal presentations
• Manage multiple projects and work with multiple disciplines simultaneously, keeping deliverables and schedule aligned
• Ability to focus on the big picture, as well as the details, to drive results
• Skilled at identifying problems and devising solutions with bounce-back attitude
• Commitment to high-quality work, and to positive and productive relationships
• Highly self-motivated in an entrepreneurial environment

Traits for Success:

• 8+ years of experience in art direction or design within agency, in-house teams, or digital environments
• A strong portfolio that showcases craft, organization, conceptual thinking, and range (rough sketches and early ideas are welcome)
• Excellent design, color and typographic skills
• Expertise in Figma and Adobe Creative Suite
• Undergraduate degree in related field
• Resilience, curiosity, and the ability to thrive in a fast-paced, evolving environment
• A drive to stay ahead of emerging trends in design and technology
• Experience guiding partners within an evolving design system
• Coordinate, manage projects with outside agencies, art services, etc.

Annual Pay Range: $103,000 ~ $125,000

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Digital Video Content Associate is tasked with the production and editing of trending video content on Spanish-language digital channels. This role will work within the Digital Video newsroom creating content and completing daily assignments such as custom edits and producing digital highlights. This role requires a developed knowledge of digital media content creation via non-linear editing software. The ideal candidate will be self-motivated and able to recognize high-level engagement opportunities to further industry-leading video offerings.

Key Responsibilities:

• Be able to identify trending, "must-see"-type moments from games or on social platforms and translate them into engaging digital video opportunities
• Participate with teams internally and externally in the creation and distribution of content that best activates new audiences
• Analyze usage and performance metrics that can lead to content enhancements and improvements
• Effectively manage production timelines to ensure projects are executed on time
• Maintain proficiency and knowledge in latest trends, technology and best practices for digital video content on sports platforms including YouTube

Qualifications:

• Fluent in Spanish (written and verbal)
• Minimum 1 year of combined media experience with a focus on digital media
• Basic non-linear editing skills (Quantel, Final Cut, Avid, Premiere, After Effects, etc.)
• Deep knowledge of soccer competitions; Concacaf (especially LigaMX), UEFA (top 5 European leagues), FIFA and Conmebol
• Understand and follow closely the latest in social media trends
• Excellent headline writing skills in Spanish; an understanding of optimal tactics for content distribution
• Strong understanding of core characteristics of "viral" content
• Ability to work quickly and juggle multiple varied tasks during a typical work day

Preferred Qualifications:

• Experience in editing content, specific to the needs and specs for multiple social media platforms
• Experience working in a mobile-first content environment
• Experience working with a variety of digital content management systems
• Strong presentation skills

Required Education:

• A High School Diploma or equivalent

Job Title: Desktop Support Manager

Skills: Pix boot, SCCM/ Intune, Active Directory 360 issues, BitLocker, MFA & Google DUO, autopilot, People management

Experience: 15+ Years

Location: Southfield, Michigan, United States

Job Type: Fulltime

We at Coforge are hiring for Desktop Support Manager with the following skills:

• Deskside Support Associate – Experienced Deskside Support professional with 15+ years of hands-on experience providing end-user support for laptops and desktops, including imaging, hardware/software troubleshooting, printer issue resolution, shipping, field services, and receiving IT equipment.
• Strong expertise in device imaging using PXE Boot, SCCM, and Intune, along with resolving Active Directory (Azure AD / AD 360) related issues. Proficient in security and access management tools including BitLocker, MFA, and Google Duo.
• Proven Team Lead and People Management experience, including mentoring junior technicians, assigning tasks, monitoring SLAs, and acting as an escalation point for complex technical issues. Demonstrated ability to coordinate with cross‑functional teams, manage on‑site support operations, and ensure high levels of customer satisfaction while meeting business and compliance requirements.
• Experience with autopilot.
• Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
• Must have experience in supporting hybrid/Remote users in a large enterprise environment.
• Graduation or equivalent degree is mandatory.

Desktop Systems Specialist

We are seeking a Desktop Systems Specialist to support enterprise device provisioning, imaging, and deployment initiatives. This role plays a critical part in ensuring devices are securely configured, compliant, and ready for end users as part of large scale refresh and deployment programs.

What You’ll Do

Device Imaging and Configuration

• Perform Windows device imaging using standard provisioning tools such as Autopilot, Intune, and Entra ID
• Configure devices in alignment with enterprise security requirements, including BitLocker encryption, endpoint compliance validation, and baseline policy enforcement
• Troubleshoot imaging failures, driver issues, network related setup errors, and post image provisioning issues

Staging, Validation, and Deployment

• Stage devices for user pickup or shipment by completing quality checks, labeling, hardware inspections, and accessory preparation
• Validate device readiness by confirming compliance posture, device health, enrollment status, and authentication functionality
• Execute refresh workflows according to standardized processes and service readiness timelines

Operational Coordination and Escalation

• Partner with service desk leads, endpoint engineering, asset management, and logistics teams to resolve technical blockers
• Escalate complex provisioning issues with clear documentation, troubleshooting steps, and diagnostic details

Documentation and Compliance

• Maintain accurate provisioning records, device status updates, and compliance documentation in ServiceNow
• Ensure asset records are updated accurately, including assignment, classification, and lifecycle status
• Support audit requirements by documenting provisioning steps, exceptions, and deviations from standard process

Process Improvement and Knowledge Sharing

• Participate in process improvement efforts, root cause analysis, and post project reviews
• Provide guidance and mentorship to new technicians to promote quality, consistency, and customer service excellence

What We’re Looking For

• Experience with Windows provisioning tools such as Autopilot, Intune, and Entra ID
• Strong troubleshooting skills across hardware, imaging, and operating system deployment
• Familiarity with enterprise security and compliance controls including BitLocker and device health policies
• Experience maintaining accurate records in ServiceNow or similar ITSM/ITAM tools
• Strong communication skills with the ability to collaborate across technical and non technical teams
• Ability to lift, move, and stage hardware as part of daily provisioning activities

Nice to Have

• Prior Desktop Systems Specialist or Service Desk experience
• Experience supporting high volume refresh or deployment projects
• Knowledge of corporate hardware standards, asset management workflows, and device lifecycle management

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our Digital Branch as the Commercial Solar
Lender and take your career to a level unattainable in a traditional bank environment! The Commercial Solar Lender plays a pivotal role in advancing the commercial solar lending segment within the Digital Branch. This position is responsible for managing the end-to-end processing of all commercial solar loan applications received through the portal, ensuring the accuracy of application information, and maintaining ongoing customer relationships throughout the loan lifecycle. The role also involves collaborating with bank counterparts to provide status updates to installers, ensuring seamless communication. Additionally, the Commercial Solar Lender will contribute to driving sales and enhancing digital banking performance by building strong client connections, initiating and renewing loans, and securing deposits to foster comprehensive customer relationships with the Bank. This role will also support management in sales campaigns, new digital banking technology implementations, internal training, and encouraging technology adoption across the team.

This position is primarily remote within the State of Florida. Candidates must live in Florida to be considered. Please send a resume to apply.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like-minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Primary Responsibilities:

• Sales- Complete the processing of Commercial Solar Loan applications submitted through the portal. For C&I Solar Loan applications that meet the automated decision criteria, verify accuracy and finalize processing. For applications outside of the automated decision matrix, prepare and submit a comprehensive loan package to the credit team for underwriting review to obtain approvals.
• Customer Service and Support- Provide high touch personalized customer service through daily virtual interactions with the client base. Resolve complex or high-priority customer complaints promptly and effectively. Exceed client expectations by creatively leveraging the bank's existing portfolio of products and services.
• Team Mentorship- Provide coaching and mentorship to digital bankers to support their professional growth and knowledge in commercial finance and lending. Foster a collaborative team environment. Collaborate with Senior Commercial Bankers to learn about Non-Profit Commercial Solar Projects.
• Reporting- Prepare and present reports on Commercial Solar Loan performance, sales, trends, and risk management to senior management.
• Mission Objectives- Partner with internal resources to ensure adherence to and promotion of our commitment to sustainability practices and continued carbon neutrality.

Secondary Responsibilities:

• Promote a favorable image of the Bank in all business activities within the community and social media.
• Exceed clients expectations by creatively leveraging the bank's existing portfolio of products and service
• Ensure compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
• Demonstrate an understanding of and follow established Bank policies, procedures, and regulations, remain vigilant regarding online threats, phishing and other cyber- security risks, particularly as they relate to areas of oversight, identify inquiries that appear suspicious, obtaining reasonable and verifiable explanations, notifying the Compliance Officer when necessary; completion of all web-based compliance training; resolution of all issues concerning BSA report reviews of suspicious activity and or cash transactions.

Requirements:

• Customer Service- True servant mindset and dedication to customer satisfaction. Practices genuine care for the support and care of the customer. Tenacious focus on the delivery of an exceptional client experience. Proven record of effective and solution-oriented handling of escalations
• Sales- Proven record of increasing sales, and meeting SLAs. Proven, consistent achievement of business growth goals and financial target. Desire and ability to proactively promote all banking products through a consultative sales approach with a strong focus on customer needs.
• Communication- Excellent communication skills, both verbal and in writing. Ability to compose concise and professional correspondence. Comfortable interacting with customers on camera, phone, and chat. Possesses effective listening skills.
• Banking Experience- Comprehensive knowledge of digital banking systems and products and experience working in a bank environment. Educated in financial products and services, banking regulations and laws.
• Operations and Reporting- Ability to analyze data, identify trends, and make data-driven decisions. Ability to think strategically and proactively project department needs and performance corrections.
• Training, Learning and Technology- Ability to quickly learn, adopt, and use new technology. Proficient in Microsoft Office Suite and banking software applications. Enjoys technology and will be effective promoting technology.
• Efficiency and Organization- A well organized, resourceful self-starter with superior attention to detail and the ability to prioritize and thrive in high volume situations. Excellent time management and self-sufficient organization of one's tasks and workflow.
• Work Environment- Desire, curiosity and ability to work in a high pace, high growth, high pressure environment with limited direction and supervision that requires high accountability for one's work product and excellent independent judgement.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.