Upstream Issue Meaning Jobs in Usa

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• You will join a team of seven scientists responsible for producing pilot-scale biological products that support biologics programs, trouble shooting and improving processes. The team implements new technologies to enhance operational capability, capacity, and efficiency across the site.
  

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• Technical & Operational
  
• Plan and execute downstream purification and scale-up activities including filtration, chromatography, and buffer preparation.
  
• Support upstream operations as needed to ensure seamless end-to-end process execution.
  
• Monitor, analyze, and interpret process and performance data; prepare clear summaries of findings as appropriate.
  
• Maintain laboratory readiness, including equipment maintenance, analytical instrument upkeep, consumable inventory management, and general lab support.
  
• Communication & Collaboration
  
• Present data, results, and conclusions in group meetings and cross functional discussions.
  
• Communicate technical information clearly and effectively to colleagues at varying levels.
  
• Work with a team-oriented, collaborative, and solutions-focused mindset.
  
• Maintain a strong safety focus in all laboratories and pilot operations.
  

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• Hands-on experience with downstream purification operations, including centrifugation, chromatography, TFF, and depth filtration.
  
• Proficiency with AKTA systems and UNICORN programming.
  
• Practical experience in chromatography column operations, including resin packing and unpacking at various scales (e.g. 4.4 to 30 cm internal diameter columns).
  
• Strong verbal communication, technical writing, and documentation skills.
  
• Ability to work effectively in cross functional teams and in a dynamic environment.
  
• Self-motivated, organized, and comfortable with scientific problem solving.---
  

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• Experience in pilot plant operations for biologics in a single-use facility.
  
• Familiarity with Process Development and/or current Good Manufacturing Practices (cGMP), technology transfer, plant operations, and bioprocess scaleup principles.
  

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• AA/AS degree with 2+ years of relevant industry experience (purification techniques), or
  
• BS/BE in Chemical/Biochemical Engineering, Biochemistry, Biology, or related discipline with 1+ year of relevant experience.
  

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• Initial Zoom screening, followed by 1:1 interview with the hiring manager and 1-2 team members.
  

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• Onsite
  

PRODUCT MANAGER

Ann Arbor, MI

Are You Ready to Help Shape the Voice and Vision of Zomedica?

At Zomedica, marketing is more than campaigns — it’s about strategy and product leadership. We’re looking for a product manager with a creative mindset to own the product roadmap and long-term vision, help drive adoption, and increase product demand for our growing portfolio of animal health solutions.

In this role, you’ll focus on upstream product management to shape how products are positioned, launched, and supported in the market. If you thrive at the intersection of creativity and business strategy, this is your opportunity to make a lasting mark.

What’s in It for You?

• Product Leadership – Play a hands-on role in product launches, market positioning, and lifecycle management.
• Career-Defining Growth – Expand your expertise in both marketing and product management within a fast-growing, innovative company.
• Cross-Functional Impact – Collaborate with sales, R&D, and leadership to align go-to-market strategies and drive adoption.

Are You Ready?

We believe in bold ideas, fresh perspectives, and building products that make a real difference in animal health. If you’re ready to combine your marketing expertise with product leadership and play a critical role in shaping Zomedica’s future, we’d love to hear from you.

In this role, you will contribute to the long-term vision, strategy, and roadmap for assigned product portfolios, working closely with the sales organization to increase product demand and drive sales. This role is responsible for upstream product management to drive product positioning and provide sales process support.

Responsibilities will include:

1. Develop and execute go-to market strategies and tactical plans for assigned product portfolios.
2. Define the product roadmap, including creating and maintaining marketing materials and developing communication strategies.
3. Serve as the product lead in new product development and product support teams.
4. Recommend scope of present and future product lines.
5. Gain competitive intelligence to understand the market and customer needs to grow the business.
6. Provide competitive market and product information and voice-of-customer inputs to product development and marketing teams.
7. Recommend product pricing by utilizing market research, production and sales costs, and anticipating volume.
8. Collaborate with the sales team to drive sales through regular customer visits, both virtually and on-site, and in the field making sales calls with account managers.
9. Translate market trends into a compelling product direction and vision.
10. Translate product features into tangible benefits that meet customer needs.
11. Serve as customer and user champion to ensure that product interface, features, and experience reflect voice-of-customer input, market needs, and corporate delivery objectives.

Job requirements and skills:

• Bachelor’s Degree in a related discipline; education or background in Engineering, Biotechnology, or other scientific / technical field preferred.
• 7+ years of related experience in product management / animal health / medical device marketing, with experience in capital marketing, and demonstrated success in launching new products.
• Excellent written and verbal communication skills, with strong influencing skills to gain commitment and support for decisions.
• Proven ability to work effectively cross-functionally and with all levels with an organization.
• Must be organized, with proven ability to manage multiple priorities and meet deadlines.
• Solid analytical and critical thinking skills; attention to detail balanced with the ability to see the big picture.
• Experience with digital marketing platforms and CRM tools a plus.
• Ability to travel up to ~25%.

Zomedica offers excellent compensation and incentives, a competitive benefits package with medical insurance, employer-paid dental / vision / disability / life insurance, a 401k plan with a Company match, generous PTO and paid holidays, a collaborative work environment, and great growth potential. As part of the Zomedica team, you will have the unique opportunity to share in the Company's success. Join our growing team of talent dedicated to advancing care for the pets we love! Zomedica is an equal opportunity employer.

Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

As a Corporate Accounting Analyst, you will partner closely with the upstream operational and international accounting teams. You will be responsible for helping the Corporate Accounting team close the books monthly as well as build out related internal controls, automation, and process improvements. We value problem solvers who are not satisfied with the status quo, and who are energized by opportunities to improve the efficiency and accuracy of existing processes.

• Partner with upstream and downstream teams to perform flux analysis as part of the month-end close process and advise on accounting for related transactions.
• Assist in month-end close activities related to payroll, prepaids, credit cards, accruals, and other transactions for both US and international subsidiaries.
• Prepare monthly reconciliation for balance sheet accounts, working with business partners to obtain support for any reconciling items.
• Implement and document improvements to facilitate growth, scalability, and improved compliance.
• Provide support to internal and external auditors during quarterly and year-end reviews relating to financial statement audits, including preparation of supporting documentation.
• Opportunity to take on additional progressive responsibilities.

• A highly analytical and innovative approach to problem-solving, with a demonstrated track record of process improvement.
• Ability to work both independently and as part of a team, with excellent communication and interpersonal skills. Experience partnering with international teams is a plus.
• Strong attention to detail and organizational skills; able to maintain accuracy in work products and multitask in a fast-paced, dynamic environment.
• NetSuite and Coupa experience is a plus.

• 3+ years of accounting or finance experience, with at least 2 years of general corporate accounting experience (expertise with public accounting preferred).
• Degree in Accounting, Finance, or a related field.
• Basic understanding of general ledger accounting and financial reporting.

The estimated salary range for this position is estimated to be $85,000 - $120,000/year. Total compensation for this position may also include restricted stock units, sign-on bonus, and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.

Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.

Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance. Employees are automatically covered by Palantir's basic life, AD&D, and disability insurance. Commuter benefits. Take what you need paid time off, not accrual based. 2 weeks paid time off built into the end of each year (subject to team and business needs). 10 paid holidays throughout the calendar year. Supportive leave of absence program including time off for military service and medical events. Paid leave for new parents and subsidized back-up care for all parents. Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation. Stipend to help with expenses that come with a new child. Employees can enroll in Palantir's 401k plan.

We accept applications on an ongoing basis. We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Palantir's Life at Palantir. Our offerings may vary by region.

In keeping consistent with Palantir's values and culture, we believe employees are \"better together\" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for \"Remote\" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out to and let us know how we can help.

SAP PRA/JVA SME – Strategic Roadmap Delivery

Are you an SAP expert ready to shape the future of Oil & Gas operations? We're seeking a SAP PRA/JVA SME to lead RAPID Discovery and drive strategic roadmap delivery.

This role offers the chance to work at the intersection of Oil & Gas industry expertise and cutting‐edge S/4 HANA and RISE implementations. You'll collaborate with stakeholders to define processes, optimize systems, and ensure seamless integration across upstream operations.

Bring your knowledge of SAP PRA/JVA and help transform business outcomes. Prior experience in Oil & Gas, S/4 HANA, and RISE is essential. Exposure to Upstream O&G environments is a strong plus. This is your opportunity to make a measurable impact in a high‐visibility role.

Apply today and join us in delivering innovation and strategic excellence in Oil & Gas.

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Company: One of Our Clients

Description: Manufacturing Associate

Location: Vacaville, CA 95688

Duration: 12+ Months (Extendable)

Rate details:

Day shift (Shift 1): $25.00/hr

Night shift (Shift 3): $27.50/hr

Shifts and Hours schedule:

Upstream Day Shift: 6am - 7pm

Upstream Night Shift: 6pm - 7am

Downstream Day Shift: 6:30am - 7:30pm

Downstream Night Shift: 6:30pm - 7:30am

These roles follow a 3-4-3 shift pattern

Role Purpose:

• The Manufacturing Associate is responsible for the manufacture of therapeutic proteins (API) under cGMP conditions. Level I associates are expected to execute process recipes, follow written procedures (SOPs), monitor equipment and processes, perform basic laboratory tasks, including pH, conductivity, sampling, and conduct routine sanitization tasks to maintain facility and equipment.
• They are expected to attain a basic understanding of cGMP compliance while training under close supervision, demonstrating aseptic technique in handling of products and materials.
• 40% Set up, operate equipment, and monitor production processes, including clean-in-place (CIP) and steam-in-place (SIP) operations and report production in written and electronic documents in accordance with good manufacturing practice (GMPs) and good documentation procedures (GDPs), review documentation as appropriate
• 20% Attain qualification for all assigned tasks and maintain individual training plan
• 10% Perform basic laboratory tasks, such as monitor pH, conductivity, test product samples, etc.
• 10% Perform material movements, transfer raw materials, chemicals into, out of, across the production areas.
• 10% Maintain facility and equipment through routine cleaning and sanitization, support 6S programs
• 10% Administrative tasks – attending shift exchange, meetings, sending/receiving emails, participating in projects, perform other duties as assigned.
• High School Diploma or Equivalent minimum; AS/BS preferred
• Preferred area of study: Science related discipline
• 0-3 years’ experience; some prior experience in a manufacturing setting preferred.
• Proven logic and decision making abilities, critical thinking skills

Regards,

Prateek Pampattiwar

Recruitment Specialist

Net2Source Inc.

Global HQ Address –270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA

Office: (2 x 324 | Cell: (551) 220 3007| Fax: (2 | Email:

Location: On-site in Upstate NY (Relocation from Canada welcome!)

Please note: We are only considering W2 candidates at this time. Applications from third-party vendors or C2C arrangements will not be considered.

ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Headquartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore, our company is involved in almost every facet of global pharmaceutical and biotechnology facility design and process engineering and quality system projects.

ADVENT's services include process engineering, automation engineering, project engineering, facility/system design, start up and commissioning, validation and compliance consulting for distinguished and successful biotechnology and pharmaceutical manufacturing companies.

The successful candidate will work with a group of engineers involved in the design, automation, commissioning and start-up of various processes, systems and facilities. A combination of strong technical aptitude, automation engineering skills and technical writing are the desired skill set.

This is an outstanding opportunity to join our growing team!

Full-Time | Onsite

About the Role:

We are seeking a detail-oriented and technically proficient Process Engineer who will work with a group of engineers involved in the design, automation, commissioning and start-up of various processes, systems and facilities. A combination of strong technical aptitude, automation engineering skills and technical writing are the desired skill set.

Responsibilities

• Work with Upstream equipment
• Fermentation
• Process optimization
• Process scale-up or scale-down studies
• Commissioning and Qualification
• Protocol generation and execution
• Data analysis
• Report writing
• Author SOPs
• Great communication skills (presenting, and writing)
• Protein expression/purification
• GxP (GDP, GLP, or GMP a major asset)

Minimum Requirements

• Bachelor’s or master’s degree in Biochemistry, Biology, Mechanical Engineering, Chemical Engineering, Biochemical Engineering, or related discipline.
• Required: 3+ years of experience in the biotech-pharmaceutical academic or industrial environment.
• Bioprocess experience preferred
• Fill finish experience preferred
• Basic knowledge of upstream/downstream drug substance manufacturing.
• Basic knowledge of regulatory compliance inclusive of cGMP, OSHA, EPA, FDA regulations. Familiarity with ICH guidelines and EMA regulations is a plus.
• Basic technical writing with proficiency in Excel, PowerPoint, Visio, Word, Sharepoint, etc. in addition to experience working within shared work environments.
• Demonstrated experience with manufacturing processes and equipment such as CIP systems, bioreactors, filtration skids, chromatography and lyophilization equipment.
• Basic knowledge of the Commissioning and Qualification.
• Travel within USA as needed for the projects.

Perks & Benefits:

• Competitive salary
• Full health, dental, vision, and retirement benefits
• Tuition reimbursement, PTO, and more

This is a hybrid position requiring on-site presence at the Houston, TX corporate office Monday through Wednesday each week. Please note that on-site requirements may increase based on business needs. A relocation package may be offered.

Job Summary

The Director, Facilities Design is responsible for overseeing design projects for Sysco's global operations. Sysco Corporation's facilities design function is responsible for the conceptual design of new and renovated facilities including floorplans, site plans, and elevations. The design function works closely with Supply Chain Engineering, Construction, Finance, and Operations to develop facility designs that best meet the needs of the individual business units. The Sysco design team then collaborates with and directs outsourced architectural and engineering design teams to develop signed and sealed construction documents to be used for permitting and field operations. The Sysco design team is responsible for archiving and maintaining current all facility A/E and material handling system documents for all operations.

Sysco's portfolio of real estate holdings includes over 250 major owned and leased properties (primarily distribution centers, processing plants, and office facilities) as well as over 500 minor owned and leased properties (primarily shuttle yards and remote domicile yards). Sysco's owned properties comprise over 42 million square feet of improved space.

Sysco Corporation's capital plan includes approximately 20 major active projects per year and multiple reconfigurations and reworks projects. The Director, Facilities Design will foster a collaborative environment where all necessary stakeholders are involved in facility design projects to meet the current and projected needs of Sysco's business units.

Responsibilities

• Lead the activities of 8 Sysco direct employees who work closely with the business units, supply chain engineering and the construction group in planning, preliminary design, layout iterations RFP (request for proposal) documentation and final design coordination for multiple projects nationwide.
• Coordinate with and manage multiple outside design professionals and consultants on an as-needed basis.
• Lead design teams responsible for distribution facilities.
• Develop and maintain design and construction standards for Sysco distribution projects.
• Ensure that DC (distribution center) designs are current with best operational practices and incorporate state of the art materials and equipment.
• Ensure corporate goals related to sustainability are achieved in terms of facility designs.
• Lead design teams responsible for manufacturing and processing facilities design including meat and seafood processing, fruit and vegetable processing, blending and filling operations, and packaging lines.
• Develop and maintain unique design and construction standards for Sysco manufacturing projects.
• Ensure that manufacturing designs are current with best operational practices and incorporate state of the art materials and equipment.
• Ensure corporate goals related to sustainability are achieved in terms of facility designs.
• Lead design teams responsible for office facilities including corporate offices, shared business services offices, call centers, and remote offices supporting all Sysco businesses and operations.
• Lead the Interior Design and Space Planning team in support of interior designs for all Sysco projects (DC, manufacturing, office) in regards to associate workspace design, furniture selection, interior finishes, interior lighting, audiovisual systems, and artwork.
• Collaborate with the real estate, construction, and business teams to develop conceptual layouts and scenarios.
• Develop the best organizational structure to execute construction and processing design projects.
• Recruit, develop, motivate, and retain top-talent individuals to staff the design organization whether they are outsourced or in-house direct-hire team members.
• Create onboarding, training, and ongoing associate development plans and ensure that they are successfully implemented.
• Create and develop plans related to the necessary tools needed by design and construction teams to be successful. This includes but is not limited to CAD software and hardware, Project Management software and hardware, cloud-based real estate portfolio software, and tools for project estimating.
• Create and successfully implement plans for communicating information to all design and construction professionals including the strategic vision, tactical information related to current plans and projects, and means for associates to communicate with each other as well as upstream.

Qualifications

Education

• A Bachelors's degree in Architectural, Engineering, or Construction Management is required.
• Masters degree in technical area or business preferred
• Process engineering experience required with a focus on meat is required

Experience

• Experience with food processing or food distribution facilities projects required
• Experience successfully leading teams of professionals in a corporate setting required

Certificates, Licenses, and Registrations

• Professional certification or licensure as an architect, engineer, or construction project manager is preferred
• Robust PC skills (Outlook, Excel, PowerPoint, Word, MS Project and AutoCAD) required
• Familiarity with industrial structures and building systems preferred including insulated metal panel construction, ammonia refrigeration systems, automatic fire protection systems, HVAC and mechanical systems, electrical and lighting systems, plumbing, and wastewater treatment systems is preferred
• Familiarity with OSHA, PSM (platform-specific model), and RMP (Risk Management Plan) regulatory guidelines and programs preferred
• Knowledge of construction contracts including lien and bonding processes required

Physical Demands

• Position requires travel roughly 25% of the time
• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The employee is frequently required to sit and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.
• An employee will be required to walk, crawl, crouch, climb ladders and be comfortable with heights in order to perform inspection duties

Working Conditions

• This position should be performed at the corporate facility
• Must be able to travel to Sysco facilities or operating companies, which include locations in the US, Canada, Central America, and Europe. Valid Passport and Driver's License required

The Endovascular Franchise is a cornerstone of Vascular's business, contributing approximately $700 million in revenue and demonstrating a robust trajectory for future growth. Anchored by a best-in-class portfolio, this franchise represents a global expansion opportunity, positioning Vascular to redefine the market landscape through cutting-edge innovation and strategic advancements.

This role spans Upstream and Downstream Marketing, Marketing Communications, and Digital Enablerscritical pillars in shaping the franchise's evolution. Success in this space demands a visionary approach, where strategy meets execution to unlock new possibilities for engagement, adoption, and sustained market leadership.

As a rapidly evolving field, Endovascular interventions have seen transformative breakthroughs, with Abbott leading the charge through game-changing innovations like Esprit BTK and a complementary portfolio designed to set new standards in patient care. At its core, our mission is to revolutionize treatment for Peripheral Vascular Disease, tackling critical challenges such as reducing amputation rates and enhancing patient outcomes through next-generation technology and clinical excellence.

The Vascular business is at a pivotal momenta rare inflection point where innovation, market dynamics, and patient needs converge to create unparalleled opportunities. By leveraging new product launches and expanding Abbott's global Endovascular footprint, we are poised to accelerate growth, strengthen our impact, and shape the future of vascular intervention.

We seek a transformational leader who thrives on calculated risk-taking, challenges industry conventions and pushes boundaries to propel the business to unprecedented heights. If you are driven by the pursuit of innovation and energized by disruptive change, this opportunity is yours to redefine.

Key Responsibilities:

• Drive franchise-level decisions that are strategic, tactical, and operational.
• Demonstrate market knowledge to plan, execute, and achieve business objectives.
• Responsible for the franchise and category lifecycle management, from generation of customer and market insights to concept and product/solution development and launch.
• Stay ahead of category competition, both direct and indirect, understanding implications and shaping strategic decision-making.
• Anticipate new market demands and creation of new markets, providing leadership for product/concept justification during the funding cycle to product development.
• Use market research, customer input, internal stakeholder feedback, and other means to ensure profitable and differentiated products are delivered to market. Ensure that appropriate customer requirements and design inputs are crafted to guide the development team.
• Provide leadership and direction to R&D and support organizations throughout the development cycle (e.g., trade-off analysis across customer, financial, and timeline impacts).
• Direct go-to-market strategy for new product launches, including definition and segmentation of the market, targeting and positioning, new product reimbursement landscape, and all aspects of the marketing mix (product, price, promotion, and sales enablement).
• Own the product brand strategy and messaging architecture.
• Ensure launch and post-launch success by providing support to regional commercial organizations and on-market teams through successful launch.
• Participate in strategic planning initiatives such as the portfolio management process and long-range strategic planning to ensure profitable growth opportunities are supported.
• Have a track record of success hiring, developing, and coaching a high-performing team.

Minimum & Preferred Qualifications:

• Bachelor's degree or equivalent required. MBA or advanced degree preferred.
• 10+ years of progressive B2B marketing experience in the consumer products, life sciences, medical devices, or pharmaceutical industries.
• Ability to influence senior-level stakeholders and confidently recommend a point-of-view based on insights and data.
• Proven ability to develop and execute complex strategic business plans.
• Effective financial and budget management.
• Data analysis and financial skills are critical.
• Record of successful talent development through direct or indirect reporting relationships.
• Ability to motivate, focus, and lead a diverse group of people; demonstrated effectiveness at developing talent throughout organizational levels.
• Excellent interpersonal skills to collaborate across multiple functions, outstanding communication, and presentation skills.

The base pay for this position is $193,300.00 $386,700.00 In specific locations, the pay range may vary from the range posted.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

Wholesale Operations Coordinator

Location: Ogden, UT (On-site)

Demand Planning Team | Reports to Demand Execution Lead

Compensation: $60,000 – $70,000 annually, based on experience

Position Summary

The Wholesale Operations Coordinator is the execution backbone of our wholesale planning

function. Where the Wholesale Planner works with retail buyers on assortment strategy and

demand forecasting, this role ensures that what gets planned actually gets delivered — on time,

accurately communicated, and with zero surprises.

This person owns the PO data layer for all wholesale accounts: managing purchase order

accuracy, aligning ship and cancel dates to inbound schedules and warehouse capacity, and

maintaining the operational rhythm that keeps wholesale fulfillment running smoothly. They are

also the primary point of contact for retail buyers on order status, communicating weekly

through structured order memos that provide clear visibility and proactive substitution guidance

when inventory constraints arise.

This role works in close coordination with the Wholesale Planner and reports to the Demand

Execution Lead, who oversees fulfillment operations for the team.

Key Responsibilities

1. Purchase Order Management

• Own the accuracy and maintenance of all wholesale PO data — including quantities,

ship dates, cancel dates, and item-level details — across all key accounts

• Monitor open PO status daily, flagging date conflicts, quantity discrepancies, or data

integrity issues before they become fulfillment problems

• Coordinate PO date adjustments in alignment with inbound shipment schedules and

warehouse receiving capacity, working closely with the Demand Execution Lead to

sequence orders appropriately

• Maintain clean and current PO records in the ERP system, ensuring data is reliable for

planning, finance, and operations teams downstream

• Partner with the Wholesale Planner to ensure order commitments reflect current

inventory availability and demand plan outputs

2. Inbound & Warehouse Coordination

• Track inbound shipments relevant to wholesale account fulfillment, maintaining visibility

into expected receipt dates and flagging delays that could impact ship windows

• Align wholesale ship dates to warehouse receiving and pick-pack schedules,

communicating proactively with the Demand Execution Lead when capacity conflicts

arise

• Flag hot inbounds — shipments that are critical to meeting imminent ship dates — and

coordinate with operations to prioritize receiving and processing accordingly

• Maintain a forward-looking view of what needs to arrive, when, and in what quantity to

support the wholesale order book without disrupting other channel operations

3. Weekly Buyer Order Memos

• Produce and distribute weekly order memos to retail buyers at all key wholesale

accounts, providing a clear and consistent update on order status, expected ship dates,

and any changes since the prior communication

• Proactively identify inventory constraints that affect open orders and develop substitution

recommendations in partnership with the Wholesale Planner — communicating these to

buyers clearly and in advance of ship dates

• Maintain a professional, reliable communication cadence with buyers that builds trust

and reduces inbound inquiries by getting ahead of questions before they arise

• Document buyer responses, acceptances, and substitution decisions, keeping the

internal team informed and the PO record updated accordingly

4. Data Integrity & Operational Reporting

• Serve as the first line of defense for wholesale order data quality — catching errors,

mismatches, and stale records before they surface as fulfillment issues or buyer

disputes

• Support the Wholesale Planner and Demand Execution Lead with regular reporting on

open order status, fill rate, and on-time ship performance by account

• Maintain item-level data hygiene for wholesale accounts including UPCs, pack

configurations, and account-specific requirements that affect order processing

• Flag patterns in order discrepancies, late shipments, or substitution frequency that signal

upstream planning or supply issues worth escalating

Qualifications

Required

• 2+ years in a supply chain, operations coordination, wholesale operations, or order

management role — ideally in a consumer goods or distribution environment

• Strong attention to detail and data accuracy; comfortable managing high volumes of

order-level information without losing precision

• Proficiency in Excel and/or Google Sheets and the ability to work efficiently with

structured data exports from ERP systems.

• Clear and professional written communicator — this role writes buyer-facing memos

weekly and needs to translate operational complexity into clean, readable updates

• Organized and proactive; able to manage multiple open order books simultaneously and

flag issues before they escalate

• Experience with ERP systems (NetSuite or comparable) for PO management and order

data extraction

• Prior exposure to wholesale order management, retail routing guides, or account-specific

compliance requirements

• Familiarity with warehouse operations or inbound logistics coordination

• Experience working directly with retail buyers or customer service teams in a vendor or

supplier context

Preferred

• Bilingual-English and Spanish

How This Role Fits the Team

The Wholesale Operations Coordinator works as the operational counterpart to the Wholesale

Planner. While the Planner owns the forward-looking view — assortment strategy, demand

forecasting, and account productivity — the Coordinator owns the execution layer: ensuring that

orders are accurate, dates are feasible, inbounds are tracked, and buyers are always informed.

Reporting to the Demand Execution Lead, this role is embedded in the day-to-day rhythm of

wholesale fulfillment and serves as the connective tissue between planning outputs, warehouse

operations, and the retail buyer relationship on order status matters.

Job Summary

The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.

This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.

Key Responsibilities

Tier 1 Intake, Case Management, and Customer Support

• Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
• Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
• Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
• Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
• Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)

HR Transactions and Data Quality

• Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
• Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
• Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
• Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps

Time, Pay, and Leave Support

• Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
• Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
• Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
• Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact

Policy, Risk, and Compliance Triage

• Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
• Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
• Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations

Knowledge, Digital Support, and Continuous Improvement

• Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
• Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
• Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
• Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation

Success Measures

• Service level attainment (response time, resolution time) and backlog management
• First contact resolution rate and appropriate escalation quality
• Case documentation quality and audit readiness
• Data accuracy and transaction quality
• Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
• Customer experience results and professionalism

Qualifications

• 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
• Experience working in a case management platform and HRIS, strong documentation discipline
• Working knowledge of HR policies and common employee lifecycle processes
• Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
• Strong customer service, judgment, and confidentiality
• Bilingual English and Spanish or French Canadian is a plus

Nice to Have

• UKG experience, especially timekeeping or scheduling
• Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
• Experience contributing to knowledge bases or self service portals

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.