Upstream Bio Jobs in Usa
370 positions found — Page 10
Ray Therapeutics mission is to restore vision to people with retinal degenerations. RayTx is using a novel bioengineered optogenetic protein optimized for human vision delivered by AAV to restore visual function in a mutation agnostic approach and without the need for light enhancing eyewear. The company is developing its lead candidate RTx-015 in retinitis pigmentosa, a degenerative retinal disease with significant unmet medical need as well as a pipeline to treat both rare and large market indications.
We are currently seeking an exceptional team member to join our team as a CMC Technical Development Specialist. This role will report to the Senior Director, CMC Analytics, and will have an active role supporting the general CMC department as well as our process, product management, and MSAT teams. The position requires hands on support for AAV analytical development, transfer, and qualification through validation support for our lead candidates from Pre-IND to BLA. The role is based in the Berkeley, CA office with a hybrid work from home/in office requirement and may require travel to our external vendors at in the United States. If the lab is where your curiosity comes alive and breakthroughs spark your excitement, this position may be right for you.
The job duties and responsibilities include but is not limited to the following:
- Collaborate with analytical development and process development teams to develop, qualify and/or validate AAV gene therapy assays.
- Develop analytical methods and support method optimization/characterization.
- Independently execute analytical assays including molecular biology assays, chemical/biochemical assays, and cell-based biological potency assays, for internal CMC commitments, process monitoring, release and stability.
- Develop protocols for analytical transfer, qualification and /or validation studies and execute associated wetlab work.
- Present aasay methodology and principles to external partners and support method transfers.
- Execute routine assays with high presicion and provide data summaries and reports in a timely manner.
- Document all raw data, method plans, and summarize conclusions.
- Author and review Test Methods, Reports, and Protocols.
- Work in the lab independently and in a collaborative environment with minimal guidance.
- Support CMC outside of analytical teams to move programs forward, e.g. shelf-life determination, upstream characterization etc.
Qualifications and Experience:
- BA/BS in Biochemistry, Biology, bioengineering or a related fields and at least 10 years of Biotech/pharmaceutical industry experienced required.
- Experienced in compendial methods, CE-SDS, gel electrophoresis, HPLC, DLS, ddPCR or qPCR, ELISA, and cell based potency assays.
- Hands on experience in AAV gene therapy analytical methods and testing required.
- Experience in precision pipetting and cell culture (handling, aseptic techniques, maintenance), plate-based imaging, ELISAs, luminescence and fluorescence detection techniques.
- Curiosity and good scientific knowledge and acumen.
Compensation Range and Benefits:
- For this role, the anticipated base salary range: $145,000 to $160,000, based on the candidate's professional experience level. The final salary offered for this position may take into account a number of factors including, but not limited to skills, education, and experience.
- Ray Therapeutics also offers annual performance-based bonus, annual equity awards and a comprehensive benefits package.
At Ray Therapeutics, we celebrate diversity and are committed to creating an inclusive environment for all employees; providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
All employment is decided on the basis of qualifications, merit, and business need.
Search Firm Representatives Please Read Carefully
Ray Therapeutics does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Please, no phone calls or emails.
Eli Lilly Concord
Title: TSMS Sterility Assurance Scientist
Type: 6 month contract w/ possible extensions
Schedule: Monday–Friday 8-5
Location: Concord site Concord, NC
Expected Compensation: $40-50/hr
Start date: ASAP
Benefits: Health, Dental, Vision, PTO, & Sick Days
Responsibilities
The Sterility Assurance Scientist is a technical role that assists in the development and implementation of the site’s sterility assurance programs and provides technical guidance and expertise in environmental monitoring, contamination control, aseptic process simulations, gowning/aseptic techniques, and cleaning/sanitization strategies, including disinfectant efficacy.
The principal role develops and implements a technical agenda and provides technical leadership for the Parenteral Process Team. This individual is also expected to serve as a mentor within the TSMS team and engage in upstream and external site activities related to sterility assurance and contamination control strategies.
Key Objectives / Deliverables
Provide oversight and technical guidance for sterility assurance programs at the manufacturing floor level.
Lead or provide technical support for sterility assurance activities including but not limited to:
- Airflow Pattern Testing
- Environmental Monitoring Performance Qualifications (EMPQ)
- Aseptic Process Simulations (APS / Media Fills)
- Cleaning, Sanitization, and Disinfection Programs
- Gowning within GMP Classified Areas
- Aseptic Processing Techniques
- Contamination Control
Additional responsibilities include:
- Assist in the development and implementation of facility monitoring and contamination control processes.
- Support development and implementation of the site contamination control strategy.
- Provide technical expertise related to cleaning and sanitization programs and disinfectant efficacy strategies.
- Support development and execution of cleanroom gowning and aseptic technique programs.
Sterility Assurance Program Support
Provide technical oversight for one or both of the following programs:
Environmental Monitoring (EM)
- Author Environmental Monitoring Performance Qualification protocols (EMPQ) and oversee execution.
- Evaluate EM data and author EM trend reports.
- Identify facility environmental isolates and maintain environmental isolate cultures.
Aseptic Process Simulation (APS / Media Fill)
- Author APS protocols and oversee execution.
- Evaluate APS data including personnel qualification results and author APS reports.
- Track and trend APS activities to ensure regulatory compliance and adherence to Global Quality Standards.
Additional Responsibilities
- Apply sterility assurance risk management principles to evaluate manufacturing processes and controls related to microbial, endotoxin, and particulate contamination risks.
- Analyze microbiological and manufacturing data to identify trends, discrepancies, and improvement opportunities.
- Provide technical support for root cause investigations associated with sterility assurance programs.
- Participate in internal and external audits as a sterility assurance subject matter expert.
- Create, execute, review, and approve technical documents and change controls related to sterility assurance programs.
- Collaborate with cross-functional teams to deliver TSMS objectives and quality goals.
Basic Qualifications
- Bachelor’s or Master’s degree in Microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or a related scientific discipline.
- Demonstrated understanding of scientific principles related to sterile pharmaceutical manufacturing including:
- Microbiology
- Environmental Monitoring
- Sterility Assurance
- Validation
- Technical Services
- Quality Assurance within cGMP pharmaceutical manufacturing
- Senior level: 2+ years of pharmaceutical manufacturing experience (Microbiology, TSMS, Sterility Assurance, or related function)
- Principal level: 5+ years of pharmaceutical manufacturing experience (Microbiology, TSMS, Sterility Assurance, or related function)
Additional Skills / Preferences
- Strong interpersonal skills and ability to work cross-functionally within a team environment.
- Strong self-management and organizational skills.
- Strong written and verbal communication skills.
- Experience with data analysis and trending.
- Ability to wear appropriate PPE and work safely in manufacturing, warehouse, or laboratory environments.
- Ability to gown into cleanroom environments as required.
Additional Information
- Monday–Friday schedule.
- Role may initially support project activities and transition into routine manufacturing support as the facility and processes mature.
- Must be flexible to support production schedules, shutdowns, and operational needs.
- Occasional extended hours or off-hour work may be required.
- Tasks may require repetitive motion and standing or walking for extended periods.
About the Role
The ideal candidate has hands-on experience in Cesium chloride (CsCl) density gradient ultracentrifugation, ion-exchange chromatography, affinity purification, and tangential flow filtration (TFF), with a strong understanding of purification principles and data analysis.
Responsibilities
- Execute purification processes including CsCl density gradient ultracentrifugation, affinity chromatography (e.g., AVB, CaptureSelect), ion-exchange chromatography (AEX, CEX), and other polishing steps.
- Operate AKTA systems (Avant, Pure, or Pilot) for small- to large-scale purification runs.
- Perform TFF operations for buffer exchange and concentration of intermediate or final products.
- Support experimental design, data collection, and documentation following established procedures and GMP/GLP best practices.
- Assist in troubleshooting and optimization of purification processes.
- Analyze in-process and purified samples using relevant analytical methods (e.g., UV, SDS-PAGE, ddPCR, ELISA, or HPLC).
- Collaborate cross-functionally with upstream, analytical, and manufacturing teams.
- Maintain lab equipment, manage buffers and column inventory, and ensure compliance with safety and documentation standards.
Qualifications
- Education: Master’s degree in biology, biochemistry, chemical engineering, biotechnology, or related field.
- Experience: Minimum 2 years of hands-on purification experience in an academic or industry setting.
Required Skills
- Strong knowledge and practical experience with CsCl density gradient ultracentrifugation, ion-exchange, and affinity chromatography.
- Familiarity with buffer preparation.
- Understanding of basic analytical methods for product characterization.
Preferred Skills
- Strong attention to detail and excellent documentation habits.
- Effective communication and teamwork skills.
- Ability to manage multiple tasks and meet project timelines.
Preferred Qualifications
- Experience in AAV or other viral vector CsCl density gradient and column purification.
- Experience with AKTA systems and Unicorn software.
MMR Project Engineer
Company Culture:
At MMR, our most valuable assets are not our buildings or equipment, it is our family of employees with diverse backgrounds and experiences. Our investment in training programs and resources allows our employees to reach both their personal and professional goals. This is evident with MMR receiving numerous awards including “Best Place to Work” and consistently being recognized as one of the top Engineering News Record’s “Annual Specialty Contractors.”
Organization Description:
MMR has served as the industry leader in instrumentation and electrical construction, maintenance, and technical services for over 30 years. Our diverse list of clients allows us the unique ability to work across industry lines in the oil and gas upstream and midstream as well as chemical and petrochemical downstream, industrial manufacturing, power generation, renewable energy, mission critical, heavy commercial, and energy storage sectors. MMR holds the proud distinction of being the largest privately owned “Open Shop” contractor in the United States with over 30 branch offices including global locations in Canada, Qatar, and South America. For more information, please visit our website: Description:
MMR is seeking Project Engineer candidates with a degree in Construction Management or industry related equivalent. The responsibilities would include, but not limited to, the following:
- Assist with organization, planning, scheduling, and subcontractor scheduling of the project
- Handle day to day issues with meeting deadlines within budget
- Assist with developing job tracking systems including schedule, productivity, and cost
- Maintaining and updating tracking systems, schedules, cost reports
- Identifying and submitting RFI’s
- Participate in weekly client update meetings
- Prepare and submit weekly client update reports
- Preparing and submitting change orders
- Coordinating with site supervision to build work packages
- Prepare and submit client invoices
- Maintaining RFI log, change order log, invoice log, restraint log, drawing log, equipment log, material log
- Updating schedule of values and preparing client invoices
- Field material and equipment purchasing as required
- The above is not an exhaustive list of duties, and you will be expected to perform different tasks as needed to align with the overall business objectives of the organization
Required Skills and Qualifications:
- BS in Construction Management or related field
- At least 3-5 years relevant work experience
- Experience in electrical and instrumentation construction preferred
- Experience in industrial construction is preferred
- Must have knowledge in estimating, scheduling, and purchasing
- Ability to read and understand electrical drawing packages and specifications
- Working knowledge of MS Office software
- Experience with Primavera P6 preferred
- Ability to read and understand a CPM schedule and identify critical paths
- Ability to work independently, prioritize, organize, problem solve, and exercise good judgement with minimal supervision
- Strong organizational and interpersonal skills
- Able to work effectively under time pressure and/or deadline
- Excellent verbal and written communication skills
- Willingness to work flexible, varying hours, including evenings and weekends as needed
- Regular and reliable attendance at work
MMR Group, Inc. and its affiliated companies ("MMR") is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, sex, age, veteran status, genetic information or any other legally protected class.
JOB DESCRIPTION: We are seeking a highly motivated, analytical, and accountable Senior Supply Planner to execute day-to-day supply and material planning activities. This person will be responsible for developing, executing, and continuously improving supply plans to support customer demand, operational targets, and inventory strategies. This role serves as the planning subject matter expert, driving cross-functional alignment between demand planning, manufacturing, logistics, finance, and commercial teams to ensure product availability, optimize working capital, and mitigate supply risk.
JOB RESPONSIBILITIES:
Supply Planning & Execution
- Develop, manage, and optimize supply plans for finished goods and raw materials
- Review demand forecasts, production capacity, lead times, and constraints to generate feasible supply plans
- Issue PO’s and manage rolling 12 month production forecasts to suppliers
- Input item receipts and PO changes into NetSuite
- Drive root cause analysis and resolution of supply issues, including shortages, delays, and excess inventory
- Maintain appropriate safety stock levels across DC network to balance service and cost
- Monitor inventory health, slow-moving items, and obsolescence risk; recommend corrective actions
Cross-Functional Collaboration
- Partner with Demand Planning, Suppliers, Sourcing, and Sales to align supply with business priorities
- Participate in S&OP, presenting supply risk, opportunities, and recommendations
- Collaborate with logistics to ensure the timeliness of supplier production to DC delivery
Analytics & Reporting
- Track KPIs such as fill rate, inventory turns, E&O / SLOB, achievement, and adherence
- Calculate and present inventory and cut projections
- Analyze trends, develop insights, and create dashboards or reports for leadership
- Support continuous improvement and planning initiatives
Other
- Serve as a planning lead in any software or EDI implementations
- Ensure integrity of related data within NetSuite (orders, BOMs, item receipts, etc.)
- Ad hoc projects and analyses as needed
JOB QUALIFICATIONS:
- Bachelor’s degree in Supply Chain Management or a related field
- Minimum of 3 years of experience in supply planning, materials planning, inventory management, or a related role, within the consumer goods industry. A combination of startup and corporate experience is highly valued.
- Understanding of E2E supply chain, and upstream/downstream impacts this role has
- Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights
- Very organized and able to keep track of information communicated via various modes (emails, Slack, meetings, etc.)
- Demonstrated success in managing supply risk and influencing cross-functional stakeholders
- Responsible and accountable, with the ability to continuously follow up as needed
- Expert proficiency in Microsoft Excel and Google Sheets (advanced formulas, pivot tables/charts, data analysis, macros, etc.)
- Experience with planning software and/or ERP systems (NetSuite, SAP, etc.)
- Ability to thrive in a fast-paced, dynamic, and often ambiguous startup environment; flexibility to change directions as needed
As a Data Steward Senior Analyst, you are part of a team responsible for enabling and supporting compliance with data-related enterprise policies within their domains/business units. You and your team are responsible for identifying critical data and associated risks, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Issues are remediated. You have the opportunity to partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.
In addition, this role will play a key part in effectively communicating new and updated data-related policies to the teams responsible for compliance. The individual must be skilled in preparing clear, engaging presentations that translate formal policy language into practical, easy-to-understand guidance and “tell the story” behind the policy requirements. The role will also support the delivery of training sessions, facilitate policy office hours, and serve as a go-to resource for questions related to data governance and retention compliance.
Your Primary Responsibilities may include:
• Assist in identifying data-related risks and associated controls for key business processes. Risks relate to Record Retention (primary), Data Quality, Data Movement, Data Stewardship, Data Protection, Data Sharing, among others.
• Develop training materials and educate organization on Record Retention and Deletion processes and procedures.
• Develop deep understanding of key enterprise data-related policies and serve as the policy expert for the business unit, providing education to teams regarding policy implications for business.
• Collaborate with and influence product managers to ensure all new use cases are managed according to policies.
• Influence and contribute to strategic improvements to data assessment processes and analytical tools.
• Support current regulatory reporting needs via existing platforms, working with upstream data providers, downstream business partners, as well as technology teams.
• Subject matter expertise on multiple platforms.
• Responsible to partner with the Data Steward Manager in developing and managing the data compliance roadmap.
Qualifications include:
• 5 + years of experience in a similar role involved with ensuring compliance with Record Retention and Deletion policies.
• Strong communication skills and ability to influence and engage at multiple levels and cross functionally.
• Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.
• 5+ years of Data Quality Management experience.
• Strong familiarity with data architecture and/or data modeling concepts
• 5+ years of experience with Agile or SAFe project methodologies
• Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.
• Preferred: Experience in Travel Industry.
• Preferred: Knowledge of RCSA (Risk Control Self-Assessment) methodology
Leadership Skills may include:
• Makes Decisions Quickly and Effectively: Drives effective outcome through decision making authority. Displays judgement and discretion in order to ensure deliverables are sufficient to the American Express policy and overall compliance.
• Drives Innovation & Change: Provides systematic and rational analysis to identify the root cause of problems. Is prepared to challenge the status quo and drive innovation. Makes informed judgments, recommends tailored solutions.
• Leverages Team - Collaboration: Coordinates efforts within and across teams to deliver goals, accountable to bring in ideas, information, suggestions, and expertise from others outside & inside the immediate team.
• Communication: Influences and holds others accountable and has ability to convince others. Identifies the specific data governance requirements and is able to communicate clearly and in a compelling way.
Wholesale Operations Coordinator
Location: Ogden, UT (On-site)
Demand Planning Team | Reports to Demand Execution Lead
Compensation: $60,000 – $70,000 annually, based on experience
Position Summary
The Wholesale Operations Coordinator is the execution backbone of our wholesale planning
function. Where the Wholesale Planner works with retail buyers on assortment strategy and
demand forecasting, this role ensures that what gets planned actually gets delivered — on time,
accurately communicated, and with zero surprises.
This person owns the PO data layer for all wholesale accounts: managing purchase order
accuracy, aligning ship and cancel dates to inbound schedules and warehouse capacity, and
maintaining the operational rhythm that keeps wholesale fulfillment running smoothly. They are
also the primary point of contact for retail buyers on order status, communicating weekly
through structured order memos that provide clear visibility and proactive substitution guidance
when inventory constraints arise.
This role works in close coordination with the Wholesale Planner and reports to the Demand
Execution Lead, who oversees fulfillment operations for the team.
Key Responsibilities
1. Purchase Order Management
• Own the accuracy and maintenance of all wholesale PO data — including quantities,
ship dates, cancel dates, and item-level details — across all key accounts
• Monitor open PO status daily, flagging date conflicts, quantity discrepancies, or data
integrity issues before they become fulfillment problems
• Coordinate PO date adjustments in alignment with inbound shipment schedules and
warehouse receiving capacity, working closely with the Demand Execution Lead to
sequence orders appropriately
• Maintain clean and current PO records in the ERP system, ensuring data is reliable for
planning, finance, and operations teams downstream
• Partner with the Wholesale Planner to ensure order commitments reflect current
inventory availability and demand plan outputs
2. Inbound & Warehouse Coordination
• Track inbound shipments relevant to wholesale account fulfillment, maintaining visibility
into expected receipt dates and flagging delays that could impact ship windows
• Align wholesale ship dates to warehouse receiving and pick-pack schedules,
communicating proactively with the Demand Execution Lead when capacity conflicts
arise
• Flag hot inbounds — shipments that are critical to meeting imminent ship dates — and
coordinate with operations to prioritize receiving and processing accordingly
• Maintain a forward-looking view of what needs to arrive, when, and in what quantity to
support the wholesale order book without disrupting other channel operations
3. Weekly Buyer Order Memos
• Produce and distribute weekly order memos to retail buyers at all key wholesale
accounts, providing a clear and consistent update on order status, expected ship dates,
and any changes since the prior communication
• Proactively identify inventory constraints that affect open orders and develop substitution
recommendations in partnership with the Wholesale Planner — communicating these to
buyers clearly and in advance of ship dates
• Maintain a professional, reliable communication cadence with buyers that builds trust
and reduces inbound inquiries by getting ahead of questions before they arise
• Document buyer responses, acceptances, and substitution decisions, keeping the
internal team informed and the PO record updated accordingly
4. Data Integrity & Operational Reporting
• Serve as the first line of defense for wholesale order data quality — catching errors,
mismatches, and stale records before they surface as fulfillment issues or buyer
disputes
• Support the Wholesale Planner and Demand Execution Lead with regular reporting on
open order status, fill rate, and on-time ship performance by account
• Maintain item-level data hygiene for wholesale accounts including UPCs, pack
configurations, and account-specific requirements that affect order processing
• Flag patterns in order discrepancies, late shipments, or substitution frequency that signal
upstream planning or supply issues worth escalating
Qualifications
Required
• 2+ years in a supply chain, operations coordination, wholesale operations, or order
management role — ideally in a consumer goods or distribution environment
• Strong attention to detail and data accuracy; comfortable managing high volumes of
order-level information without losing precision
• Proficiency in Excel and/or Google Sheets and the ability to work efficiently with
structured data exports from ERP systems.
• Clear and professional written communicator — this role writes buyer-facing memos
weekly and needs to translate operational complexity into clean, readable updates
• Organized and proactive; able to manage multiple open order books simultaneously and
flag issues before they escalate
• Experience with ERP systems (NetSuite or comparable) for PO management and order
data extraction
• Prior exposure to wholesale order management, retail routing guides, or account-specific
compliance requirements
• Familiarity with warehouse operations or inbound logistics coordination
• Experience working directly with retail buyers or customer service teams in a vendor or
supplier context
Preferred
- Bilingual-English and Spanish
How This Role Fits the Team
The Wholesale Operations Coordinator works as the operational counterpart to the Wholesale
Planner. While the Planner owns the forward-looking view — assortment strategy, demand
forecasting, and account productivity — the Coordinator owns the execution layer: ensuring that
orders are accurate, dates are feasible, inbounds are tracked, and buyers are always informed.
Reporting to the Demand Execution Lead, this role is embedded in the day-to-day rhythm of
wholesale fulfillment and serves as the connective tissue between planning outputs, warehouse
operations, and the retail buyer relationship on order status matters.
Job Summary
The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.
This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.
Key Responsibilities
Tier 1 Intake, Case Management, and Customer Support
- Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
- Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
- Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
- Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
- Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)
HR Transactions and Data Quality
- Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
- Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
- Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
- Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps
Time, Pay, and Leave Support
- Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
- Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
- Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
- Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact
Policy, Risk, and Compliance Triage
- Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
- Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
- Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations
Knowledge, Digital Support, and Continuous Improvement
- Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
- Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
- Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
- Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation
Success Measures
- Service level attainment (response time, resolution time) and backlog management
- First contact resolution rate and appropriate escalation quality
- Case documentation quality and audit readiness
- Data accuracy and transaction quality
- Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
- Customer experience results and professionalism
Qualifications
- 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
- Experience working in a case management platform and HRIS, strong documentation discipline
- Working knowledge of HR policies and common employee lifecycle processes
- Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
- Strong customer service, judgment, and confidentiality
- Bilingual English and Spanish or French Canadian is a plus
Nice to Have
- UKG experience, especially timekeeping or scheduling
- Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
- Experience contributing to knowledge bases or self service portals
QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Meador an Openwork Company is currently engaged in a search to find a CONTRACT-TO-HIRE Project Controls Analyst in the Northeast Houston area (77029)that is eager to work. This position leads project controls processes, including cost management, schedule development, earned value tracking, and forecasting.
As a Project Controls Analyst, you’ll be responsible for:
- Develop and maintain project cost reports, forecasts, and cash flow analyses to ensure accurate financial tracking and reporting.
- Manage project schedules (Level 1–3) including logic ties, resource loading, and schedule progress using Oracle Primavera P6, Microsoft Project, and Visio.
- Perform cost management, earned value analysis, and schedule management to monitor project performance and provide recommendations to the project controls team.
- Administer project setup and data management within Oracle Financial MIS/PPS and Oracle Primavera Contracts Manager, ensuring accurate reporting and system integration.
- Oversee Work Breakdown Structure (WBS) development, budget tracking, and purchase order/subcontract monitoring to maintain alignment with project budgets.
- Manage change control processes and review upstream and downstream change orders while serving as a technical resource for project managers, engineers, and construction staff.
What you’ll need:
- Bachelor’s degree in Engineering, Construction Management, or related field. Applicable experience may be substituted for the degree requirement.
- A minimum of 4 years of direct project controls experience.
Experience on Oracle Primavera P6
Perks:
- $43-$54/hr
Click on Apply Now to be considered for this Project Controls Analyst job in Northeast Houston or visit our website to search for other opportunities that are currently available. Please contact the lead recruiter, Lauren Treadaway, at with any questions
About Meador Staffing:
Meador Staffing is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Openwork, Openwork Health, and Aerospace Solutions. Looking for your dream job or hire? Visit us to say hello and start building your future, together.
EOE
Job Title:
SAP Concur Configuration & Testing Consultant
Location:
Minneapolis, Charlotte, Chandler - Hybrid (3 days/week in office)
Contract Type:
12 months (possible extension) | Full-time (40 hrs/week)
Pay Rate: $60/hr to $65/hr
Role Summary:
Seeking an experienced SAP Concur consultant to lead configuration, integration, and testing for global Travel & Expense (T&E) deployments. This role focuses on advanced Concur setup, API integrations, and rigorous testing for multi-country rollouts.
Key Responsibilities:
- Support Configurations of SAP Concur modules: Expense, Budget, Request, Invoice, Cash Advance, Intelligence/Cognos
- Implement policies, localization, tax rules, travel allowances, and credit-card integrations
- Develop and execute unit, integration, and UAT test plans; create test scripts and manage defect resolution
- Support integration with upstream and downstream applications such as Workday, PeopleSoft Financials, General Ledger, AppZenn, American Express and middleware using Cognos reporting, data uploads, API’s and downloads
- Prepare end-user documentation, deliver training, and provide support post-go-live
Required Experience:
- 5+ years in SAP Concur configuration and testing (Expense, Request, Invoice)
- Proven track record in global implementations and rollouts
- Strong knowledge of API integrations, credit-card feeds, and middleware platforms
- Expertise in test strategy development, UAT execution, and defect management
Preferred Skills:
- Familiarity with Agile/Scrum methodologies
- Experience with Cognos reporting, localization, and compliance for multi-country deployments
- Knowledge of Workday/SuccessFactors and Oracle integration patterns
- Knowledge of AppZen audit application and integration
- Knowledge of American Express Global Travel integrations