Tvheadend Docker Jobs in Usa

We are seeking a Senior Robotic Simulation Engineer with deep, hands-on expertise in building high-fidelity simulation environments and synthetic data pipelines using NVIDIA Isaac Sim or similar.

In this role, you will directly contribute to the development of scalable, realistic virtual worlds that power the training and validation of robotic foundation models for perception, planning, and manipulation.

At GM’s manufacturing technology development team, you’ll work closely with robotics and AI teams within the Manufacturing Technology Development (MTD) team to create simulation scenes that replicate complex manufacturing environments, generate diverse synthetic datasets, and build robust data workflows that accelerate model development and deployment.

Key Responsibilities • Build and customize simulation scenes in Isaac Sim that accurately reflect real-world robotic tasks and factory layouts • Develop synthetic data generation pipelines, including randomized object placement, sensor simulation, and multi-modal annotations (RGB, depth, segmentation, point clouds) • Implement and maintain data processing workflows, ensuring data quality, traceability, and compatibility with ML training pipelines • Optimize simulation performance and realism, tuning physics parameters, asset fidelity, and rendering configurations for scalable experimentation • Collaborate with robotics engineers and ML scientists to align simulation outputs with model requirements and support sim2real transfer • Conduct hands-on testing and debugging, iterating on simulation setups and synthetic data strategies to improve model robustness • Document workflows and contribute to best practices, enabling reproducibility and knowledge sharing across teams Required Qualifications • MSc or PhD in Robotics, Computer Graphics, Computer Vision, or related field • 3+ years of hands-on experience in robotics simulation, synthetic data generation, or virtual environment development • Proficiency with Isaac Sim, Omniverse, or similar simulation platforms • Strong programming skills in Python and C++, with experience in simulation APIs and data annotation tools • Familiarity with 3D vision, sensor modeling, and domain randomization techniques • Experience integrating simulation outputs into ML pipelines for training and evaluation Preferred Qualifications • Experience with robotics frameworks (e.g., ROS/ROS2, MoveIt, Nav2) • Experience with robotics simulation platforms (e.g., IsaacSim, MoJoCo, Gazebo) or Game engine (e.g., Unreal, Unity) • Background in industrial automation, autonomous vehicles, or robotic manipulation • Publications or contributions in simulation, synthetic data, or robotics venues (e.g.

ICRA, RSS, CVPR) • Familiarity with CI/CD pipelines and modern software development practices such as Bash, Github, Bazel, Docker

Need Local Only , We can Do C2C

Title: Software Engineer

Duration: Long term

Location: Cary , IL

Job Description:

Summary/Objective:

A Software Engineer will develop, maintain, and support new or existing software products while applying the best practices of software development. Responsibilities include the ability to work independently and as part of a larger team to deliver quality solutions across all phases of the software lifecycle and across all layers of a software solution.

Job Accountability/Responsibilities

Quality:

• Meet or exceed test coverage goals set for the project through creation of unit and functional tests.

• Minimize the number of production escapes.

• Support user acceptance testing.

• Support or conduct system testing, performance testing, volume testing, and stress testing.

Usability/User Experience:

• Collaborate with business and/or UX teams to create appropriate application user interfaces.

• Assist with mock-ups and user interface design.

• Incorporate UX components into the application.

• Provide feedback to the UX team.

Product Reliability & Response:

• Ensure the system can meet or exceed defined SLA's.

• When primary on-call, respond to pages within 15 minutes and resolve or escalate issues as necessary.

• Resolve production issues and communicate resolution to appropriate stakeholders.

Development:

• Complete stories within estimates and with quality to ensure release dates are met.

• Conduct necessary analysis, design, and prepare technical documentation.

• Estimate story sizes and task out development for a given story.

• Follow the Railinc development process and suggest improvements.

• Work with infrastructure services to make configuration changes and deploy applications.

Leadership (Technical):

• Evangelize Railinc common practices and development procedures.

• Exhibit technical leadership in a given technical subject domain.

• Mentor peers and junior developers.

• Delegate and coordinate functional development tasks as needed.

• Drive innovation in the development, release, and operations processes.

Key Measures:

• Coverage, production escapes.

• Customer satisfaction score.

• System SLA, number of outages.

• Release scope, schedule, and budget.

• Releases.

Knowledge, Skills, Abilities / Minimum Requirements / Competencies

• Works under deadlines and is subject to a heavy project load.

• Ability to explain concepts to technical staff.

• Ability to work independently but also effectively with all co-workers; must be a team player.

• Ability to multitask and prioritize (professionally handle issues and assignments in various stages of resolution on an ongoing basis).

• Ability to communicate and follow up professionally (written and oral) both internally and externally within the organization.

• Demonstrated ability to identify and resolve issues effectively.

• Demonstrated high degree of accuracy and attention to detail.

• Strong Java fundamentals and good design skills.

Education, Experience, Certification/Training

• Bachelor’s degree n Computer Science or equivalent field desired.

• Minimum of 3 years of technical experience.

• Full lifecycle project experience; Agile preferred.

• Experience with Spring, Spring Boot, Hibernate (ORM), Oracle, and Postgres preferred.

• Experience working with Docker and Kubernetes environments preferred.

• UI experience – Angular 2 and above, JavaScript, jQuery, CSS preferred.

• Exposure to AWS technologies preferred (especially serverless technologies such as Lambda, S3, DynamoDB, etc.).

• 5+ years of as a senior full stack software development experience, building enterprise web and middle tier applications using Angular 16, Typescript, and core Java with Spring/Springboot
• 5+ yrs of experience working Java/Spring Boot
• 5 years of experience with web services - JSON, XML, REST, SOAP, etc.
• 5 years of experience with Docker, Kubernetes, Terraform, and AWS cloud deployment/application management.
• 5 years of experience with later versions of Typescript, Angular V16 and Up

Location: Database Engineer

Duration: 11-12 months

Location : Austin , TX ( 78759) Hybrid role - In office Mon, Wed, Thurs is a must. (No flexibility on these days)

Job Description:

The Cassandra Database Engineer is an expert across NOSQL database technologies, but specifically a specialist on Cassandra database administration.

For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP).

For this mission, the engineer will primarily be responsible for database operational activities.

Essential Functions / Key Areas of Responsibility

The Database Engineer primary responsibility footprint:

· Database performance analysis and operations review for production database platforms

· Manage database operations activities including incident response, database alert resolution, and managing third party support engagement

· Deploy and maintain database monitoring solutions.

· Test and build database restore and recovery procedures

· Database platform deployment, installation, patching, change management, and third-party software upgrades.

· Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms.

· Responsible for providing database expertise and operations support to the technical support teams and project delivery teams.

· Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for production platforms

Minimum Requirements: Skills, Experience & Education

· HS diploma with 8+ experience in Cassandra administration (NOT architecture or design)

· College degree in Computer Science preferred + 8-10 years’ experience

· NOSQL Database: 8-10 years Cassandra administration

· Extensive background with public cloud database deployment, management and migration.

· Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies

· Expert in operations of high-profile production database platforms with high SLA and high-performance expectation

· High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms

· Expert in deploying high availability database architectures

· Proactive, team player, and leadership qualities with strong technical background

· Excellent verbal and written communication skills

Preferred Qualifications

· Highly skilled in Cassandra database administration

· DataStax enterprise Cassandra administration a plus

· Strong production operations and troubleshooting skills

· Linux operating system background

· Skilled in Public Cloud deployment methods/tools (Gitlab, Terraform, Datadog)

· Knowledge of Kubernetes and Docker.

· Database performance evaluation and platform bench participation

Special Position Requirements:

Candidate will need to be able to multitask and quickly switch if needed to work on emergency incidents on production platforms. The position requires the ability to be able to manage tight deadlines and have visibility on project delivery goals and the ability to communicate effectively to project teams and management. The candidate will be able to thrive in fast paced work environment.

1. Looking for a candidate that is currently in the position of maintaining Cassandra clusters today (avoid those that have worked in past, or a couple years ago...)
2. How many clusters are maintained today
3. How many nodes
4. What Cassandra version are they
5. How many years have you worked on Cassandra (ideally 5+)
6. Candidate has operations experience and can speak to challenges in his environment today
7. manages patching / upgrades
8. is called upon in crisis to manage
9. delivers new environments
10. Performance tuning experience with Cassandra
11. familiar with backup and recovery
12. Familiar with monitoring Cassandra (Prometheus or Datadog a plus)
13. is go to for other teams on Cassandra database topics
14. Candidate is adaptable to work in fast paced environment, context switching is normal
15. Candidate is ok to be in stressful/challenging situations
16. Outages
17. Crises team
18. War room

• 
  
• Design, develop, and maintain scalable data pipelines using Snowflake as the core data warehouse platform
  
• Build and optimize data ingestion processes for both batch file-based loads and real-time streaming data from various sources
  
• Implement data transformation logic using Snowflake SQL, stored procedures, and Python integration Collaborate with data architects and analysts to understand business requirements and translate them into technical solutions
  
• Monitor and troubleshoot data pipeline performance, ensuring high availability and data quality
  
• Develop and maintain documentation for data processes, data models, and system architecture
  
• Work closely with DevOps teams to implement CI/CD practices for data pipeline deployments
  

• 
  
• Bachelor's degree in Computer Science, Information Systems, or related technical field
  
• Minimum 4+ years of experience in data engineering or related roles
  
• Proven track record of delivering production-ready data solutions at scale
  
• Experience with version control systems (Git) and collaborative development practices
  

• 
  
• Snowflake certifications (SnowPro Core or Advanced certifications)
  
• Experience with Infrastructure as Code tools (Terraform, CloudFormation)
  
• Knowledge of containerization technologies (Docker, Kubernetes)
  
• Familiarity with data visualization tools and business intelligence platforms
  
• Experience with data quality frameworks and monitoring tools
  

*Securian Financial Groups internal position title isInfrastructure Consultant.

Position Summary:

We are looking for an AWS Dev OpsEngineer with hands-on experience in AWS Tools to help build and maintain cloud infrastructure that supports our data and analytics platforms. This role is ideal for someone with a solid foundation in cloud engineering who is ready to take ownership of infrastructure components and collaborate across teams to deliver scalable, secure, and efficient solutions. Executes projects to research, proof of concept, and implement new solutions. Maintains awareness of trends and technologies to meet new and emerging stakeholder requirements.

Responsibilities include but not limited to:

• Champion the selection of Data and Analytics platforms and tools to be used across the enterprise.
• Engage with users and vendors to execute technology proof of concepts that validate use cases and the value of new solutions.
• Onboard new platforms and tools to ensure solutions are adopted effectively across the organization.
• Collaborate with Data Engineering and Data Science teams to identify tooling gaps and inefficiencies and partner to implement solutions for their needs.
• Build and maintain AWS infrastructure using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Configure and manage core AWS services including EC2, S3, IAM, RDS, Lambda, Glue, Redshift and VPC Networking.
• Support data engineering and analytics teams by provisioning and optimizing cloud resources for data pipelines and analytics workloads.
• Implement monitoring, logging, and alerting solutions using tools like CloudWatch.
• Participate in CI/CD pipeline development and deployment automation.
• Ensure infrastructure security through proper IAM policies, encryption, and network configurations.
• Collaborate with data engineers, data scientists, and solution architects to improve infrastructure design and performance.
• Document infrastructure processes and configurations for operational transparency and team knowledge sharing.
• Ability to work with ambiguity and organize requirements to identify options.
• Ability to build productive relationships and collaborate with partners and stakeholders.
• Proficient in managing and maintaining Linux-based systems, including installation, configuration, performance tuning, and troubleshooting. Experienced with shell scripting, system security, user management, and automation tools to ensure reliable and efficient server operations.

Qualifications:

• 2-5 years of experience in cloud infrastructure engineering, with a focus on AWS.
• Experience working with structured and unstructured data and data storage technology RDS Postgres, S3
• Proficiency in Infrastructure as Code tools (Terraform, CloudFormation, or AWS CDK).
• Experience with AWS services relevant to data and analytics (e.g., Glue, Redshift).
• Familiarity with DevOps tools and practices (e.g., Git, GitHub, CI/CD, Docker).
• Basic scripting skills in Python, Bash, or PowerShell.
• Understanding of cloud networking, security, and cost optimization principles.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS certification (e.g., AWS Certified Solutions Architect - Associate, Associate Developer or Associate Machine Learning Engineer).
• Exposure to big data tools and frameworks (e.g., Spark, Hive). Airflow, Control M, Streamsets
• Cloud Data Platforms: Snowflake, AWS Redshift, RDS, Postgres
• Data Governance & Cataloging: Informatica Intelligent Data Management Cloud (IDMC), Cloud Data Governance and Catalog (CDGC)
• Master Data Management: Reltio MDM for authoritative data domains
• AI Enablement: SageMaker, AWS Bedrock, Textract, etc. for AI development, MLflow for model lifecycle management
• Experience working in agile or cross-functional teams.

#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Business Area:

Seniority Level:

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

The Product Security group ensures our platforms are secure by design and compliant with the world's most rigorous industry and government standards. As a Staff Product Security Engineer, you will serve as a technical architect of trust and the primary connective tissue between Security, Product, and Engineering teams. You will be responsible for translating complex global security requirements into actionable, automated engineering solutions, acting as the "go-to" expert for the Security Features team.

As a senior technical member of the team, you will exercise significant latitude in defining technical objectives and architectural approaches to complex challenges. Leveraging a deep understanding of distributed systems and cloud-native platforms, you will lead high-impact, security-driven initiatives across the entire Cloudera product suite.

As a Staff Software Engineer, you will:

• Architect and maintain advanced build tooling to automate and accelerate vulnerability remediation across all engineering pillars.

• Lead Proof of Concepts (POCs) and evaluate third-party security tools to enhance our security posture without compromising developer velocity.

• Design and develop core security features, including FIPS compliance, TLS/Encryption, Secrets Rotation, Identity & Access Management (IAM), and Certificate Management.

• Drive root-cause analysis and triage for complex, product-wide stability issues related to security infrastructure.

• Engineer specialized observability tools, such as encryption inventories, to audit and measure security standards during feature delivery.

• Author comprehensive design specifications and test plans for cross-component security features, providing technical clarity in the face of ambiguity.

• Elevate the team's technical bar through high-quality code reviews, documentation standards, and active mentorship of engineering talent.

• Partner across organizational lines, collaborating with internal stakeholders and senior management to resolve customer escalations and align with long-term objectives.

We're excited about you if you have (Required Qualifications):

• Bachelor's degree in Computer Science or a related field (or equivalent experience) with 6+ years of professional software engineering experience.

• Deep technical expertise in containerized environments, specifically Kubernetes (EKS) and Docker.

• Strong command of general-purpose and scripting languages, including Java, Python, Go, and Bash.

• Proven experience with Infrastructure-as-Code (IaC) tools such as Terraform and Helm to automate secure infrastructure rollouts.

• Expert-level experience automating complex CI/CD pipelines using platforms such as GitLab CI/CD, Jenkins, or GitHub Actions.

• Exceptional troubleshooting skills with a track record of identifying root causes for site outages and resolving P1 escalations.

You may also have (Preferred Qualifications):

• Experience with Post-Quantum Cryptography to support upcoming product transitions.

• Practical experience with FIPS 140-3, TLS 1.3, and modern encryption standards.

• Proven ability to automate CVE remediation and integrate SAST/DAST scanning tools-such as Trivy, Aquasec, Tenable, or Fortify-into developer workflows.

• Familiarity with government compliance frameworks and industry standards including FedRAMP, ISO 27001, and SOC 2.

• Deep understanding of secure coding practices and common vulnerabilities as outlined in the OWASP Top 10.

• Experience working with Identity and Access Management (IAM) or Identity Governance platforms.

• Strong management skills with a demonstrated ability to influence cross-functional teams and drive results in a remote environment.

This role is not eligible for immigration sponsorship

What you can expect from us:

• Generous PTO Policy

• Support work life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups

EEO/VEVRAA

#LI-BV1

#LI-REMOTE

AGE is seeking a Software Developer with strong C# and database expertise to join our development team. This role focuses on building and maintaining robust middle-tier services and data-driven applications. The candidate will work closely with cross-functional teams to design, develop, maintain and optimize scalable backend systems that power critical business functionality.

The ideal candidate combines solid middle-tier development experience with deep database development knowledge and a strong understanding of system design, performance, maintainability, and data integrity.

This role is hybrid in Philadelphia, PA, requiring onsite reporting at the customer's facility at least 1 day/week. Candidates must reside within a commutable distance of Philadelphia, PA in order to work onsite as required.

Responsibilities Include:

• 
  
• Design, develop, and maintain middle-tier services and backend components using C# and .NET technologies.
  
• Apply SOLID principles and clean architecture practices in application design.
  
• Build robust APIs and business logic layers to support web and enterprise applications.
  
• Collaborate with front-end developers, architects, and DevOps teams to deliver integrated solutions.
  
• Design, develop, optimize, and maintain relational databases (Oracle preferred).
  
• Write efficient stored procedures, views, functions, and complex queries.
  
• Optimize database performance, indexing strategies, and query tuning.
  
• Participate in code reviews and enforce best practices for clean, maintainable code.
  
• Troubleshoot and resolve production issues related to application logic and data layers.
  
• Contribute to architectural decisions and technical design discussions.
  
• Document technical designs and implementation details.
  

Required Skills, Qualifications and Experience:

• 
  
• BA/BS in technical discipline.
  
• 10 years of experience in middle-tier and database development.
  
• Experience in applying SOLID principles and object-oriented design patterns.
  
• Strong proficiency in C# and .NET (.NET Core/.NET 6+) and ASP.NET Web API.
  
• Experience designing and building RESTful APIs and middle-tier services.
  
• Experience with ORM frameworks (Entity Framework preferred, Dapper).
  
• Strong SQL skills and experience with relational databases (Oracle preferred, SQL Server, PostgreSQL).
  
• Experience writing and optimizing complex queries and stored procedures.
  
• Strong understanding of data modeling and database design principles.
  
• Experience with version control systems (TFVC and Git).
  
• Strong problem-solving skills and attention to detail.
  
• Must be a United States citizen with a DoD Secret clearance or ability to obtain a favorably adjudicated T3 investigation.
  

Preferred Qualifications:

• 
  
• Experience with microservices architecture
  
• Experience with CI/CD pipelines and DevOps best practices
  
• Experience with cloud platforms (Azure preferred)
  
• Experience with caching strategies (Redis, in-memory caching)
  
• Experience with performance profiling and monitoring tools
  
• Experience with containerization (Docker, Kubernetes)
  
• Experience with automated testing frameworks
  

Work Environment and Physical Demand:

• 
  
• Must be able to work for extended periods of time at a computer.
  

Compensation: $115,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Production Engineering at Pinterest is an evolution of our Site Reliability Engineering organization blending a hybrid of systems and software engineering with a focus on scaling, resiliency, reliability, performance, and efficiency. Our organization accomplishes this through building & integrating software, increasing automation, and infusing our knowledge & best practices into our Platform products so we can scale our large distributed systems to keep our customers happy, and our Pinners inspired. We also do this by developing short and long term embedded engagements with our engineering partners to help remove barriers, up-level reliability & best practices, and maintain a high consistent bar for reliability in a fast paced ever changing environment. We are always on a mission to improve reliability while also increasing engineering velocity, reducing toil and KTLO impact for both ourselves and our customers: fast, efficient, quality - we will accomplish all three!

What you'll do:

• 
  
• Lead our engineers to deliver on the biggest impact work across engineering to ensure we're infusing best practices into our products relating to reliability, scalability, performance and efficiency
  
• Drive technical architecture discussions; including being capable of driving and decision making for technology or applications that you have not had previous experience with
  
• Continuously assess your team's performance, address and coach under-performance, and recognize and promote high performance
  
• Create an inclusive and welcoming workplace where every team member feels valued and supported
  
• Foster an environment of open and honest communication, allowing team members to be safe to fail, encourage risk taking with a fail-fast mentality, and establish forums where they can share their ideas
  
• Empower engineers to develop their careers, matching their strengths with projects tailored to their skill levels, long-term skill development, personalities, and work styles
  
• Create an inspiring team charter and direction that align with the goals of the broader Production Engineering organization
  
• Develop strong partnerships with Product & Program Management partners across infrastructure by communicating a clear and impactful vision and priorities
  
• Establish team norms around planning, execution, and continuous improvement
  

What we're looking for:

• 
  
• 3+ years experience managing teams within an SRE, Production Engineering or other Platform/Infrastructure organizations
  
• Customer obsession: Demonstrated ability to work cohesively and build relationships with partners across engineering disciplines and capable of influencing without authority
  
• Familiarity with the concepts and use cases for SDLC including SCM tools, Build platforms, test frameworks, CI/CD products
  
• Familiar with usage and high level architecture of data platform technologies such as relational databases, storage & caching, key value stores, time series data stores, etc.
  
• Strong domain expertise in reliability concepts and best practices with the ability to innovate and provide thought leadership and direction in this problem space
  
• Hands on familiarity with public cloud platforms such as AWS, GCP, or Azure
  
• Knowledge of Linux systems internals and networking
  
• Thrive in an environment with a lot of ambiguity with the ability to be self sufficient and ruthlessly prioritize the highest impact projects
  
• Infrastructure technologies such as Docker, Kubernetes, Tensorflow, ElasticSearch, ZooKeeper, and Infrastructure as code (e.g. Terraform, Puppet, Chef, Ansible, Salt, Fabric, etc)
  
• Heavy bias toward action; able to drive resolution and making quick decisions balancing being data driven along with leveraging your experience & judgement
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-REMOTE

#LI-JT1

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

• 
  
• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

• 
  
• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

• 
  
• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

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• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

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• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

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• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

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• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

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