Tremco Jobs in Usa

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.

Duties and responsibilities include:

• Ensuring both the company and clients adhere to contract/specs
• Day-to-day communication with customers/clients, answering questions, managing conflicts and collecting feedback and escalating as appropriate
• Maintaining up-to-date knowledge of company products and services
• Effectively providing client support and communication
• Facilitating inter-departmental communication to provide effective client support
• Building, maintaining, and strengthening relationships between the company, reps and clients by providing optimal service
• Assisting sales team with identifying opportunities to up-sell/cross-sell services and products
• Identifying internal procedures that adversely affect customer satisfaction and working with internal areas to build consensus and accomplish improvements
• Liaise between customers, contractors, sales reps and appropriate personnel
• Interacting with customers including contractors to provide support and information on an assigned product or service
• Ensuring that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
• Using knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
• Using knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
• Being familiar with other product and services to support staff of Client Relation Specialists
• Collaborating with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
• Performing other related duties as assigned
• Collaborating with regional sales resources to improve their customer service experience
• Escalating issues or situations as appropriate
• Understanding contractor, sales representative and customer perspectives to improve their order experience
• Building relationships directly with contractors, sales representatives, customers and internal staff

Experience and education required:

• 1 to 2 years experience and/or training in this type of work
• High School Diploma or GED
• Strong verbal and excellent written communication skills; strong attention to detail
• Excellent time management skills
• Excellent customer service skills
• Ability to develop working relationships at multiple levels of the organization
• Collaborative team player with the ability to build consensus
• Proficient with Microsoft Office Suite and SAP
• Ability to handle change and ambiguity
• Effective in a fast paced environment
• Ability to be self-directed and motivated
• Ability to work at a focused and continuous pace

The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Republic Powdered Metals, Inc.; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and Pure Air Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 3,000 people across North America.

GENERAL PURPOSE OF THE JOB:

The 2nd Shift Production Supervisor will oversee the day-to-day manufacturing activities of their respective shift to meet daily, monthly, quarterly, and yearly productivity goals. The position will provide leadership for the hourly associates, driving the lean process to maximize growth, throughput, customer service, and cleanliness. Other responsibilities include improving workforce flexibility, reducing operating costs, supporting Lean Six Sigma initiatives, including Small K and process improvements, and holding their employees accountable.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads the activities of the team members in the production of quality products in accordance with work instructions and company policy, to ensure a quality product delivered on time.
• Responsible for implementing and maintaining safety standards, as required by law and company policy.
• Implements Skill Sets and job-related training for all employees on the shift.
• Coaches and provides technical and Supervisory expertise to resolve processing issues and creates and ensures corrective actions are implemented.
• Manages the execution of the Production Schedule.
• Supervisory responsibilities include management of employee performance, hiring, discipline, development, and resource planning.
• Implements and reviews SOPs and drives compliance standards.
• Utilizes problem-solving techniques and teamwork-building strategies to meet or exceed the facility's key operating statistics.
• Facilitates workflow management, workforce scheduling, and team members’ placement to ensure the facility and company goals are successfully met or exceeded.
• Conducts leads or implements the appropriate lean process audits.
• Maintains adherence to company policies, standard work, safety standards, and good housekeeping practices.
• Learns and performs training on the SAP production modules.
• Participates in scheduled Gemba walks and drives resolution to identified wastes and issues.
• Uses DAKOTA software as a compliance tool for environmental health and safety.
• Leads Daily Tier meetings with Production Associates. Posts constraints and drives resolution in a timely manner.
• Enforces plant housekeeping standards.
• Performs other job duties, as assigned.

EDUCATION:

• Bachelor’s degree from a four-year college or university.

EXPERIENCE:

• Four to ten years’ related experience and/or training.
• Demonstrated experience working hands-on in a manufacturing production environment.
• Minimum of three years of direct supervisory experience.

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

• Excellent verbal and written communication.
• Proficient in Microsoft Suites and Statistical Analysis.
• SAP applications and other Enterprise Resource Planning (ERP) utilization.
• Proven facility and leadership.
• Labor relations and negotiation.
• Interact with all levels of the organization.
• Knowledge of arithmetic, “Lean” concepts, Lean Six Sigma, ISO procedures, and their applications.

BENEFITS:

• Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance-Based Bonus/Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

JOB DESCRIPTION

Tremco CPG is currently looking for a Field Safety Manager for the South Atlantic Region.

The Field Safety Manager provides safety leadership to all Tremco CPG field employees (including but not limited to Regional Techs, Field Resource Representatives, and leadership), ensures site compliance with corporate and client safety standards, implements safety directives, improves safety performance, and ensures site safety policies and procedures are aligned with governmental regulations.

Responsibilities And Duties

• Conduct both virtual and physical visits to perform site safety audits and safety process audits (e.g., safety document evaluation/compliance) *This should take place at least 75-80% of the week. *
• Enforce all Federal, State, local, owner, and Tremco regulations throughout all regional projects.
• Assist site leadership in developing site-specific safety programs aligned with Tremco Safety policies and instruct supervisors on safety procedures, planning, and equipment.
• Assist the Director of Health and Safety with rolling out new safety initiatives and briefing employees as needed on new or updated policies (e.g., Daily Task Planning, 100% audit compliance, safety training programs).
• Educate the workforce and regional leadership on understanding Tremco's safety cultural advancements, such as safety leadership and safety management systems.
• Effectively represent our Tremco safety culture with our subcontractors and help Tremco site leadership to ensure complete compliance with our subcontractors with applicable rules and regulations (Federal, State, local, owner, Tremco, and their own).
• Act as a subject matter resource for workers within the field in producing a documented assessment of safe working processes, risk potentials, and solutions/corrective measures.
• Motivating, organizing, and encouraging teamwork within the workforce to ensure safety practices and policies are being adhered to effectively.
• Review the safety obligations of the clients and ensure they are carried out as per the terms of the agreement, and communicate to the Field Leadership and Safety Supervisors.
• Assist the Director of Health and Safety with EHS Notification and Incident Investigation processes, as well as implementation of response action items.
• Ensure that all incidents are reported immediately per the Tremco Incident Notification Policy.
• Participate and assist all field leadership in the investigation of incidents to determine the root cause, and take corrective actions where necessary.
• Ensure incident corrective actions are followed up on and completed.
• Ensure injured workers are offered modified duties, and documentation has been completed.
• Monitor and follow up on modified workers in the field.
• As a direct report to, regularly communicate safety audit results and/or field safety concerns (e.g., Stop Work Authority) with the Director of Health and Safety and prepare observation reports as needed.
• At minimum must have 30 Hr. OSHA Training. (With willingness to get 500 Hr. OSHA Training to operate asan official component of the OSHA Construction Outreach Program.)
• Ensure all new employees within the Region meet their training objectives, e.g., complete their Day 1 Orientation, iLead New Employee Training, and Tremco (OSHA) Construction 10 Hr. Training within 1 month of their employment.

Qualifications

• An Occupational Health and Safety Degree, Diploma, or Nationally Recognized Safety Certification or Designation is a mandatory requirement.
• Minimum 8 years of Health and Safety field experience that includes strong skills in incident investigation
• Minimum 5 years of supervisory experience
• Proficient in Microsoft Office applications
• The ability to demonstrate the application of risk assessment to company operations and activities.
• Experience in the building maintenance and/or general construction safety industries strongly preferred.
• Work remotely with the ability to travel 75% or greater

Skills /Knowledge/Competencies

• Must have excellent skills and/or abilities in the following areas:
• Leadership, conflict resolution, and problem-solving
• Verbal and written communications
• Interpersonal skills with all levels of staff
• Ability to perform under stressful conditions, with the ability to diffuse situations
• Situation analysis
• Decision-making
• Attention to detail and high level of accuracy
• Organized approach to work, including excellent follow-up on issues
• Multitasking in a fast-paced environment with good prioritization skills
• Professional Safety Certifications are a plus

The salary range for applicants in this position generally ranges between $82,000 and $102,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Tremco CPG, Inc. and Weatherproofing Technologies is currently looking for a Commercial Roofing Foreman in the Kansas City metropolitan area.

The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.

Essential Duties And Responsibilities

• Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
• Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
• WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
• Sales Rep weekly and/or as needed and before new projects.
• WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
• Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
• Efficient management of projects will include managing the crew’s start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
• Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
• Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
• Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
• Provide pricing for self-performing projects over $12,500.
• Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
• Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
• Coordinate with the Supervisor to create project schedules.
• Review time reports daily and make necessary corrections with the admin team.
• Attending all appropriate calls, meetings, and trainings.
• Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.

Experience

• Minimum of five years of experience in the roofing industry.
• Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.

Certificates, Licenses, Registrations

• 30-hour OSHA certification
• Registered Roof Observer (RRO) preferred but not required.

Other Skills And Abilities

• Ability to travel out of town, including overnight stays.
• Must have reliable transportation and a valid driver’s license.
• Ability to work weekends and/or holidays when needed.
• Ability to pass a pre-employment drug test.
• Ability to read, write, and speak English.

The salary range for applicants in this position generally ranges between $55,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!

Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.

Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.

Tremco Roofing and Building Maintenance is currently searching for a Field Sales Support Specialist in St. Louis, MO covering the Springfield, IL area.

The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative’s region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.

Developing Business

• Preparing and/or distributing marketing materials
• Inspection and evaluation of the property
• Preparing roof drawings and sketches
• Preparing scope of work documents
• Preparing proposals
• Attending sales calls
• Pricing patch and repair jobs
• Providing technical expertise
• Attending meetings with the architect, contractor and/or owner

Managing Accounts

• Identifying, analyzing, resolving problems
• Preparing reports to owners regarding the condition of roofs.
• Project site visits to monitor installation of Tremco roofing products
• Identification of any aspect of installation that does not comply with specifications
• Review and resolve concerns of architects, contractors and owners regarding Tremco’s installation instructions
• Coordinating visits with contractors
• Preparing reports on progress and problems for the Sales Representative.
• QA/ QA+ inspections
• Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
• Identifying and troubleshooting problems arising during installation and the lifecycle of the roof

May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.

This Work May Include But Is Not Limited To

• Conducting diagnostic infra-red scans of roofs
• Taking photographs
• Preparing CADD drawings
• Delivering or picking up samples, documents or small products from/to architects, owners and contractors.

Education And/or Experience

• Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
• Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
• Prior sales and/or customer related experience in roofing industry required.

Qualifications

• Thorough understanding and application of roofing and waterproofing contracting standards.
• Experience with MS Word, Excel and familiarity with CADD
• Excellent written and verbal communication skills.
• Excellent interpersonal and organizational skills.
• Ability to build relationships and deliver exceptional customer service.
• Good analytical, troubleshooting, and problem-solving skills.
• Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations.
• Ability to draft reports, business correspondence and similar documents.
• Ability to effectively present information and respond to questions from customers, contractors, and architects.
• Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
• Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.

The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Company Description

Waterproof Montana provides comprehensive below and above grade waterproofing and dampproofing solutions for new commercial and residential construction across Montana and select surrounding states. With offices in Whitefish, MT and Bozeman, MT, we are well-positioned to serve a wide range of locations. WPMT is an authorized installer of numerous premium products including American Hydrotech, GCP, GMX/Garland, Sika, WR Meadows, Henry, PolyGuard, and others.

Role Description

This is a full-time, on-site role located in either Whitefish, MT or Bozeman, MT. The Waterproofer will be responsible for applying waterproofing and dampproofing materials to a variety of surfaces, preparing surfaces for waterproofing applications, ensuring compliance with safety regulations, and maintaining tools and equipment. The Waterproofer will also be required to follow project specifications and timelines, and may need to work in various weather conditions. Work is a mix of residential and commercial/government jobsites throughout Western Montana.

Qualifications

• Experience with waterproofing and dampproofing techniques and materials (manufacturer certifications are preferred, but not necessary)
• Experience with flat roofing to include EPDM/TPO/PVC and other specialty project materials preferred
• Knowledge of safety regulations and best practices in the construction industry (OSHA)
• Ability to prepare surfaces and apply waterproofing products
• Experience with premium waterproofing products such as American Hydrotech, GCP, GMX/Garland, Tremco, Sikka, WR Meadows, Henry, PolyGuard, Dow, and DuPont
• Ability to follow project specifications and timelines
• Good communication, documentation, and teamwork skills
• Physical ability to lift heavy materials and work in various weather conditions
• Previous construction experience is a plus
• Valid driver’s license
• Willingness and ability to travel throughout Western Montana for project durations. (Housing and per diems provided)