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Ready to build a career with a company that’s leading the foodservice industry?

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. 

We are looking for Class A Driverswho are flexible and and open to making multi-yard  trips to get route started. These Drivers relish the chance to push their potential, grow and reap the rewards of joining the US FOODS® family. This would require commute/travel to various assigned yards located in Oregon to get the routes started. [commute/travel times may vary]

We help YOU make it! Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.

The expected base rate for this role is between $30.31 and $33.68 per hour.

• As applicable, this role will also  receive: overtime compensation.

SCHEDULE : Early morning start times

• Start times may vary based on route assignment

• Start times range between 1am - 6am

• Monday - Saturday availability

• Average work week is 4 or 5 days

• Route assignments are covering multiple yards located in Oregon

• Routes may alternate on a weekly basis

• Schedules may include weekends

EXCELLENT BENEFITS: Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

• MILEAGE REIMBURSEMENT

• HOTEL PAID PER ROUTE ASSIGNMENT NEEDS

• MEAL ALLOWANCE / PER DIEM

Main Ingredients of the Job

As a US FOODS® Delivery Driver, you will be critical to the US FOODS® team and one of the important faces of our organization. As a Delivery Driver, you will have an impact on our customers by delivering our meats, produce, frozen goods, groceries, dry goods, equipment, and supplies to their drop-off sites. Your efforts are the foundation that defines US FOODS® success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.

• Deliver best-in-class Customer Service.

• Deliver customers’ orders to meet scheduled delivery times and keep productivity.

• Unload products with a hand truck and place items in the customer storage area. 

• Able to perform repeated, manual heavy lifting of items up to 80 pounds.

• Make frequent stops during a work shift. 

• Deliver product in inclement weather conditions. 

• Verify delivery of items with customers.

• Collect money (cash or checks) where needed. 

US FOODS® has a lot to offer:

• Local routes (some overnights required)

• Work Schedule is starting in the early morning until finished.

• US FOODS® is the company built on YOU Matter, where your hard work is rewarded.

• We are committed to compensation, and benefits that respect, and reward our employees for their dedication and hard work.  

• Paid Training AND Paid Overtime

• Service recognition and employee rewards

• Excellent Leadership  

What you bring to the table

• Must be at least 21 years of age. 

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications.

• High school diploma or general education degree (GED) preferred.

• Valid U.S. driver’s license issued by the state of legal residence with proper endorsements if required

• No more than two convictions in the past two-year period for traffic violations, no DUI convictions in the past three years, no driver’s license suspensions in the past three years.

• Minimum of six months of commercial driving experience (any industry) OR three months of driving experience in the food and beverage delivery industry required.

• Must be able to pass DOT physical.

Great delivery truck drivers are crucial to the US Foods® team and one of the important faces of our organization. Our truck drivers strive for integrity and reliability while building trusting relationships with customers. JOIN OUR TRANSPORTATION TEAM!

#LI-JU1

Benefits medical, dental, vision, 401K, life insurance, strong safety culture, and much more!  Excellent local leadership.

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. 

Main Ingredients of the Job

• Safely drive trucks to customers and meet scheduled customer delivery times

• Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas

• Verify accuracy of delivery with customers and obtain proper signatures

• Handle collections and payments from customers when applicable

• Professionally perform customer service responsibilities to enhance our client experience

• Perform all pre-trip and post-trip equipment inspection

Physical Requirements

• Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required

• Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required

What You Bring to the Table

• Register to the FMCSA Clearinghouse*

• Must be at least 21 years of age

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications

• Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required

• Ability to operate manual transmission preferred; may be required in specific locations

• Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries,  and to enter information on reports and records.

Why US Foods

US Foods®  helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.

Great drivers are crucial to the US Foods® team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.

At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!

At US Foods®, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see “Clearinghouse Help” field on the clearinghouse page.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected rate for this role is between $70,000 and $150,000 annually.

As applicable, this role will also receive overtime compensation, retention bonus, component pay based on cases, mileage, stops, etc.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, employee stock purchase plan, and life insurance

Product Manager – Identity & Authentication

Location: Greenwood Village, CO (4 days onsite/1 day remote)

Long Term Contract

Team: Identity Management / Customer Platforms

Pay: $55-$60/hr

Our client is expanding its Identity & Authentication team and is looking for a Product Manager who loves solving complex problems across user experience, security, and large‑scale technical systems.

This is not a “write user stories and run sprints” PM role. Instead, you’ll operate at a strategic level—partnering closely with business owners, product managers, security, fraud, and highly technical backend platform teams—to shape how millions of Spectrum customers sign in and manage their digital identity.

You’ll help drive the roadmap for everything related to:

• Account creation
• Login & SSO
• Authentication & MFA
• Password & credential recovery
• Platform‑to‑platform identity continuity
• Identity data integrity across systems

This work directly powers all customer‑facing Spectrum platforms, including Spectrum TV, MyAccount, Enterprise platforms, and soon all third‑party identity partnerships (e.g., HBO’s Spectrum login).

Responsibilities:

Strategic Identity Leadership

• Co‑own the Identity roadmap alongside the Identity Business Owner
• Shape high‑level experience, requirements, and prioritization across all customer authentication journeys.
• Act as a senior SME for Identity—balancing user friction, security, backend constraints, and business needs.

Stakeholder + Cross‑Functional Leadership

• Work with product, security, fraud, data, enterprise, and dozens of consuming teams who rely on Identity.
• Help teams articulate what they actually need (many don’t know yet).
• Say “no” thoughtfully when requests don’t meet justification or disrupt priority work.

Technical Problem Solving

You don’t need to be an engineer or architect, but you must be comfortable working with:

• Frontend ID
• Backend teams for Pinex, Ping Identity DB, Auth ID, DSB
• Architects + Lead Engineers who own critical platform dependencies
• OAuth/SSO concepts, MFA flows, identity aging rules, provisioning, etc.

Customer‑Centered Identity Experience

• Think deeply about the customer journey, friction points, and secure but seamless UX.
• Bring a CX/UX mindset to identity workflows (e.g., reducing password prompts, frictionless auth).

Execution & Operational Responsibilities

• Help manage roadmap clarity, Jira structure, documentation, prioritization.
• Roll up your sleeves to get into details when needed (this is not a pure “vision-only” role).

Who Will Love This Role

• People who enjoy complex, highly technical ecosystems with many dependencies.
• PMs who are just as comfortable talking to architects about identity provisioning as they are mapping CX journeys.
• Candidates from banking, fintech, healthcare, taxes, or other high‑compliance industries where security + user friction are constantly balanced.
• PMs who can break down an “elephant-sized” ambiguous problem into actionable steps.

What Success Looks Like

• You reduce friction for millions of users while improving platform security.
• You help define the future of identity across every customer‑facing platform.
• You become the go‑to SME enabling teams to execute safely, efficiently, and strategically.
• You help stabilize and accelerate the Identity portfolio, especially as our client begins major new initiatives (e.g., Cox integration work).

Ideal Background

Required / Strongly Preferred

• Product Management or CX/UX leadership experience in complex, regulated, or security‑sensitive environments.
• Experience working with technical teams (architecture, backend services, APIs, identity-related systems).
• Ability to lead discovery, prioritization, and roadmap shaping across many stakeholder groups.
• Strong user empathy + ability to reason through secure, low‑friction identity journeys.
• Comfort working in ambiguous environments and structuring clarity.

Nice to Have

• Experience in Identity, Authentication, SSO, MFA, or similar security areas.
• Familiarity with OAuth2 concepts, provisioning, user directories, or enterprise identity tools (not required).
• Data-oriented mindset (not analytics expert level, but able to reason through data challenges).

BECOME A US FOODS DRIVER!

Ready to build a career with a company thats leading the foodservice industry?

As applicable, this role will also receive overtime compensation.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

We help YOU make it! US FOODS is one of the largest food distributors with a culture and history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training.

US FOODS has a lot to offer:

• Home Every Night with local routes
• Work Schedule Monday- Sat. starting between 12am and 5am until finished

• US FOODS is the company built on YOU Matter, where your hard work is rewarded
• We are committed to compensation, benefits that respect, and reward our employees for their dedication and hard work
• Paid Training AND Paid Overtime
• Service recognition and employee rewards
• Excellent Leadership?

Main Ingredients of the Job

As a US FOODS Delivery Driver, you will be critical to the US FOODS team and one of the important faces of our organization. As a Delivery Driver, you will have an impact on our customers by delivering our meats, produce, frozen goods, groceries, dry goods, equipment, and supplies to their drop-off sites. Your efforts are the foundation that defines US FOODS success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.

• Deliver best-in-class Customer Service.

• Deliver customers orders to meet scheduled delivery times and keep productivity.
• Unload products with a hand truck and place items in the customer storage area.
• Able to perform repeated, manual heavy lifting of items up to 80 pounds.
• Make frequent stops during a work shift.
• Deliver product in inclement weather conditions.
• Verify delivery of items with customers.

What you bring to the table

• Must be at least 21 years of age.
• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications.
• High school diploma or general education degree (GED) preferred.
• Valid U.S. drivers license issued by the state of legal residence with proper endorsements if required
• No more than two convictions in the past two-year period for traffic violations, no DUI convictions in the past three years, no drivers license suspensions in the past three years.
• Minimum of six months of commercial driving experience (any industry) OR three months of driving experience in the food and beverage delivery industry required.
• Must be able to pass DOT physical.

Great delivery truck drivers are crucial to the US Foods team and one of the important faces of our organization. Our truck drivers strive for integrity and reliability while building trusting relationships with customers. JOIN OUR TRANSPORTATION TEAM!

Please check out our job preview video: \"A Day in the Life\" Delivery Truck Driver

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial drivers license (CDL) and commercial learners permit (CLP) holders drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see Clearinghouse Help field on the clearinghouse page.

BECOME A US FOODS DRIVER!

Ready to build a career with a company thats leading the foodservice industry?

Pay:

• US Foods shuttle drivers start at $31.05 per hour

• **Requires Doubles Endorsement**

Schedule:

• Sunday Thursday

• 5PM Start Times

• Doubles endorsement needed

• 45+ hour weeks

Benefits:

• All benefits are available starting Day 1!

• Medical, dental, vision for the whole family!

• 401K, life insurance coverage and more!

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.

Main Ingredients of the Job

• Safely drive trucks to and from remote dispatch sites

• May be called upon to perform duties of Backhaul or Delivery Driver

• Perform all pre-trip and post-trip equipment inspection

Physical Requirements

• Comfortable driving and working in inclement weather conditions required

What You Bring to the Table

• Register to the FMCSA Clearinghouse*

• Must be at least 21 years of age

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications

• 6 months commercial driving experience? required

• Doubles endorsement required AND minimum 6 months driving with doubles endorsements preferred

• Must be comfortable working overnight

• Ability to operate manual transmission preferred; may be required in specific locations

• Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.

Why US Foods

US Foods helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.

Great drivers are crucial to the US Foods team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.

At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!

At US Foods, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial drivers license (CDL) and commercial learners permit (CLP) holders drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to login, but are having trouble with the Clearinghouse registration, see the Clearinghouse Help field on the clearinghouse page.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $31.05 and $32.10

As applicable this role will also receive overtime compensation and retention bonus.

Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:

BECOME A US FOODS DRIVER!

Ready to build a career with a company thats leading the foodservice industry? We help YOU make it!

Logistics Drivers Earn Great Pay!

• Weekly Pay!

• Logistics Drivers average $80k 100k per year!

• Low-Cost Benefits on Day 1!

• Medical, Dental, Vision, 401K, Life Insurance, Employee Stock Purchase Plan (ESPP), etc.

• Enhanced 401k automatic 2% Company contribution + 100% match up to 6% = FREE $$$ (up to 8% Company contribution)

• No Touch Freight

• Home for Weekends & some local work

• ?Strong Safety Culture, and much more! Excellent Local Leadership.

Shift Schedule:

Anytime between Monday - Thursday, depending on load
**Return to site on Wednesday or Thursday

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.

Main Ingredients of the Job

• Safely drive trucks to vendors / customers and meet scheduled pick up & delivery times

• Verify accuracy of delivery with customers and obtain proper signatures

• Professionally perform customer service responsibilities to enhance our client experience

• Perform all pre-trip and post-trip equipment inspection

Physical Requirements

• Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required

• Comfortable driving and working in inclement weather conditions with multiple pick ups and drops per run

What You Bring to the Table

• Register to the FMCSA Clearinghouse*

• Must be at least 21 years of age

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications

• Minimum of six months commercial driving experience or three months commercial driving experience in the food and/or beverage delivery industry required

• Ability to operate manual transmission preferred; may be required in specific locations

• Willing to travel 5 days per week, returns home on weekends

• Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.

Why US Foods

US Foods helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.

Great drivers are crucial to the US Foods team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.

At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!

At US Foods, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial drivers license (CDL) and commercial learners permit (CLP) holders drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see Clearinghouse Help field on the clearinghouse page.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $80K-$100K annually.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off?, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:

BECOME A US FOODS DRIVER!

Ready to build a career with a company thats leading the foodservice industry?

Location: Plymouth, MN

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $38 and $40.

As applicable, this role will also receive : overtime compensation, incentives (i.e., based on cases, mileage, stops).

??

Schedule:

Monday Saturday (Off Sunday & a Weekday)

Start Times 1am-6am Avg 50-60 hrs

The starting pay is is 38 per hour!

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.

Main Ingredients of the Job

• Safely drive trucks to customers and meet scheduled customer delivery times

• Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas

• Verify accuracy of delivery with customers and obtain proper signatures

• Handle collections and payments from customers when applicable

• Professionally perform customer service responsibilities to enhance our client experience

• Perform all pre-trip and post-trip equipment inspection

Physical Requirements

• Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required

• Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required

What You Bring to the Table

• Register to the FMCSA Clearinghouse*

• Must be at least 21 years of age

• Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications

• Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required

• Ability to operate manual transmission preferred; may be required in specific locations

• Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.

Why US Foods

At US Foods, were committed to our mission of GREAT FOOD. MADE EASY -- providing food products that keep operators ahead of customer demand and services that help them run their operations.

Great drivers are crucial to the US Foods team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.

At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!

We are committed to compensation and benefits that respect and reward our employees for their dedication and hard work.

*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial drivers license (CDL) and commercial learners permit (CLP) holders drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see Clearinghouse Help field on the clearinghouse page.

#LI-CP1

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $38 and $40

We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting.

Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment.

Key Responsibilities

Access Control & Compliance

• Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
• Verify worker credentials, badges, and compliance documentation.
• Issue and manage temporary badges and visitor passes.
• Report irregularities or noncompliance to site supervisors.

Worker Onboarding & Assistance

• Guide workers and subcontractors through the digital onboarding process.
• Assist with account setup, documentation upload, and system login.
• Provide clear instructions on mobile check-ins, digital badges, and QR codes.
• Support multilingual onboarding as needed (tools/resources provided).

First-Line Technical Support

• Serve as the first point of contact for access or credentialing issues.
• Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
• Escalate more complex issues to centralized support following standard procedures.
• Maintain accurate records of support requests and resolutions.

Customer Service & Communication

• Deliver professional, courteous assistance to workers and site staff.
• Communicate clearly and calmly when resolving issues.
• Relay feedback to supervisors to support process improvements.

Performance Expectations

• Ensure smooth and timely worker access.
• Minimize delays by resolving issues efficiently.
• Maintain accuracy in compliance and credential checks.
• Provide a consistently positive support experience on site.

Key Qualifications

• High school diploma or equivalent (some college or technical training preferred).
• Prior experience in field support, help desk, IT support, or site operations is a plus.
• Basic technical troubleshooting skills (hardware/software).
• Strong attention to detail and ability to follow structured protocols.
• Excellent communication and interpersonal skills.
• Ability to stand/walk for extended periods and work outdoors at site access points.

• 
  
• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

• 
  
• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

• 
  
• IAM Program & WIAM Migration Support
  
  
  • 
    
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
  • 
    
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
  • 
    
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
  • 
    
  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

• 
  
• Core Experience (Required)
  
  • 
    
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
  • 
    
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
  • 
    
  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board