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Program / Delivery Manager – Property Engagement Platform (PEP)

Location: Addison, TX (Hybrid- 3 days on-site)

Duration: 12 Month Contract (High likelihood of extension)

Rate: $65-85/hr (Final compensation will be based on experience and skills)

Overview

Our client, a global hospitality leader, is seeking a Program / Delivery Manager to support the continued rollout and enhancement of their Property Engagement Platform (PEP) — a cloud-based property management system used across thousands of hotel locations worldwide.

PEP powers the day-to-day operations of our clients’ properties, supporting workflows such as guest check-in, housekeeping operations, property services, billing, and operational reporting. The platform is currently deployed across thousands of hotels globally, with ongoing development focused on supporting more complex international and luxury properties that require advanced features such as localization, regulatory compliance, and expanded operational functionality.

This role will support the delivery and coordination of development work between product teams and an external development vendor, ensuring features move smoothly from product concept through development, testing, and release.

This is a hands-on delivery role focused on managing the flow of work, coordinating cross-team dependencies, and providing clear reporting on program progress.

Responsibilities

• Manage the delivery lifecycle for new features and enhancements within the PEP platform.
• Coordinate development work between product teams, engineering teams, testing groups, and external development vendors.
• Track feature progress from initial product intake through development, sprint execution, and release.
• Manage Jira workflows, ensuring work items are properly tracked and moving through the development lifecycle.
• Build and maintain Jira dashboards to monitor program health, sprint progress, and delivery metrics.
• Analyze Jira data and delivery trends to identify risks, bottlenecks, or delays.
• Coordinate across multiple workstreams and ensure cross-team dependencies remain aligned.
• Facilitate sprint planning, backlog refinement, and release readiness activities.
• Identify risks, blockers, and issues across workstreams and drive resolution.
• Prepare executive-level reporting and status updates for program leadership.
• Support continuous improvement of delivery processes across the program.

Required Skills & Experience

• ~8+ years of experience in program management, delivery management, or technical program management within a software development environment.
• Strong experience managing Agile or iterative software delivery programs.
• Hands-on experience using Jira for delivery management, backlog tracking, and reporting.
• Experience building Jira dashboards and interpreting delivery metrics.
• Proven ability to coordinate across multiple teams and stakeholders in a matrixed environment.
• Strong organizational and problem-solving skills with the ability to manage competing priorities.
• Excellent communication skills, including the ability to present program updates to leadership.

Preferred Qualifications

• Experience working with vendor development teams or third-party engineering partners.
• Experience supporting enterprise SaaS platforms, operational systems, or large-scale technology implementations.
• Experience creating executive reporting, delivery dashboards, and program updates.
• Familiarity with large enterprise technology environments supporting global users.

NO 3rd PARTIES

The Planet Group is seeking a Workday Administrator. This is a permanent position NOT a contract. The client is NOT providing visa sponsorship.

Onsite 4 days/week in Atlanta, GA – if not local, MUST be open to relocation

Position Overview:

Experienced Workday Administrator will be responsible for assisting with maintaining, supporting, and customizing Workday, including Workday Core Financials, HCM and Workday Adaptive Planning. The role will involve improving workflows and business processes, performing design and system updates, implementing new features and bi-annual releases and making appropriate recommendations to key stakeholders that will positively impact operational effectiveness.

Responsibilities include, but are not limited to the following:

• Perform as the primary business process administrator for the Workday platform, responsible for configuration, maintenance, monitoring, integrations, end user support, and optimization of Financial, Payroll, and HR modules in support of Finance/Accounting and People Capital subject matter experts.
• Collaborate with cross-functional teams and stakeholders to analyze business processes and provide recommendations for improvement
• Remain up to date with new Workday products, features, and enhancements, evaluating their potential impact on the organization, and making recommendations for their adoption
• Identify and recommend production customizations through an approved roadmap
• Coordinate with key stakeholders to implement new features, customizations, new functionality, best practices, and process improvements, including business wide communications and training to end-users
• Implement and manage standard testing procedures for Workday release updates, including creating, reviewing, executing and tracking test plan and results
• Collaborate with IT for data security and legal governance processes to ensure compliance with SOX requirements, including documentation of internal controls and coordinating audits with external and internal auditors
• Develop custom reports and dashboards for various business stakeholders
• Work with software vendors and internal resources to install, configure, and test applications that integrate with Workday. Troubleshoot issues, providing expert level support and ownership until resolution
• Assess the need for third-party consultants, lead vendor selection and ongoing project management, cultivate strong external partnerships, and oversee budgets for all outsourced work
• Ensure strong governance by leading Workday Steering Committee, including scheduling quarterly meetings, working with key stakeholders to prepare the agenda and presentation, taking meeting notes, and following up on actions items
• Maintain and/or develop documentation related to system configurations, processes, and training guides
• Assess Downstream Impacts: Apply deep functional understanding to evaluate the impact of changes on integrations, reports, and external systems such as payroll, benefits, and recruiting tools.
• Build and Maintain Reporting Infrastructure: Design and maintain custom reports, calculated fields, and dashboards to provide actionable insights for stakeholders and leadership teams.
• Cross-Functional Collaboration: Work closely with IT, Finance, and People Capital to translate business needs into scalable Workday solutions. Partner with People teams to improve data flows, optimize business processes, and enhance the employee experience.
• Serve as a Workday SME: Act as a trusted advisor on Workday best practices, providing guidance on governance, change control, and process optimization. Stay current on Workday releases and AI features, leading the assessment and implementation of new features.
• Work on special projects as assigned

The ideal candidate will possess:

• 7+ years’ experience as a Workday Administrator, with expertise in Financial & HCM modules and Workday functionality, including configuration, security, business processes, and reporting.
• Bachelor’s Degree required with preferred majors in business administration, computer science, or information systems,
• Strong experience and understanding of accounting and financial processes, policies, and best practices
• Demonstrated success working in cross-functional teams to meet business objectives
• Excellent interpersonal and communication skills, demonstrated by the ability to work well with others
• Ability to lead process improvement and productivity projects with innovative solutions driving continuous advancement in the accounting and finance functional areas through documentation, cross-training and automation
• Attention to detail, focused on accuracy, and possesses strong analytical and problem-solving skills to be able to troubleshoot and resolve system-related issues
• Ability to work under pressure, independently and in collaboration with others, to meet deadlines
• Proficient in Workday reporting and analytics, including report writing and creating dashboards
• Experience with large scale project management and Workday implementation experience

At The Planet Group, we connect Enterprise Systems experts with opportunities that match their skills, goals, and ambition. From fast-moving startups to global enterprises, we partner with top organizations across industries giving you access to roles where your contributions make a difference. Explore flexible options including contract, direct hire, and contract-to-hire, all supported by a team that puts people first.

Additional Information

If you are interested, please respond to this ad with an updated resume and a summary of your skills. We look forward to hearing from you soon.

All your information will be kept confidential according to EEO guidelines

SUMMARY/OBJECTIVE

The Retail Operations Analyst plays a critical role in advancing operational excellence across the global retail organization. This position is responsible for the development, governance, and continuous enhancement of retail reporting, compliance oversight, and advanced data analytics that drive informed decision-making and protect brand integrity.

Serving as a strategic partner to Retail Operations, IT, Merchandising, Planning, Finance, Brand Protection, and Store Leadership, this role delivers accurate, actionable insights and scalable reporting solutions that optimize performance, reinforce brand standards, and elevate the client experience.

This position requires the highest level of discretion and integrity in handling confidential business, client, and transactional data.

ESSENTIAL FUNCTIONS

Compliance & Risk Reporting

• Develop, maintain, and distribute comprehensive compliance reporting frameworks to ensure adherence to internal policies, operational procedures, and brand standards.
• Monitor key compliance indicators across global retail locations; proactively identify trends, risks, and operational gaps.
• Partner cross-functionally to support audits, internal reviews, and compliance investigations with accurate, well-documented reporting.
• Establish reporting controls and validation processes to ensure data accuracy, reliability, and audit readiness.
• Escalate material findings and risk indicators to appropriate leadership in a timely and professional manner.

Retail Performance Reporting & Analytics

• Design and manage reporting tools and dashboards that support store teams and retail leadership in daily operations and decision-making.
• Translate operational needs into clear, user-friendly reporting while ensuring data accuracy, scalability, and alignment with business priorities.
• Partner with retail teams to review business performance, provide insights, and share key findings with cross-functional partners as needed.
• Provide training, guidance, and ad hoc reporting to support evolving retail and leadership needs.

Investigative Reporting & Brand Protection Analytics

• Leverage transactional and client-level data to identify purchasing patterns indicative of reseller activity or behaviors inconsistent with brand standards.
• Analyze cross-store sales data and client purchase histories to detect trends, anomalies, and high-risk activity.
• Develop and maintain investigative dashboards and monitoring tools to proactively flag high-risk transactions.
• Translate investigative findings into clear, data-driven recommendations while partnering with Retail Operations and Brand Protection to support informed business decisions.
• Balance risk mitigation efforts with a commitment to maintaining a premium client experience.

Client Reporting Tools Management

• Manage and optimize client reporting platforms that support clienteling, retention strategies, and business planning.
• Ensure integrity, consistency, and accuracy of client data across systems and reporting environments.
• Collaborate with IT and business partners to enhance reporting functionality and improve data accessibility.
• Support merchandising, planning, and strategic initiatives by providing meaningful client insights and trend analysis.
• Maintain clear documentation of reporting logic, definitions, and governance standards.

Confidentiality & Data Protection

• Exercise the highest level of discretion when handling sensitive business information, including sales data, client information, investigative findings, and compliance-related materials.
• Ensure strict adherence to company confidentiality policies, data privacy regulations, and information security protocols.
• Limit access to sensitive data on a need-to-know basis and safeguard reporting outputs from unauthorized distribution.
• Maintain confidentiality during investigations and compliance reviews, protecting both client information and internal business intelligence.
• Immediately escalate potential data breaches or unauthorized disclosures in accordance with company policy.
• Serve as a steward of data integrity and ethical reporting practices across the retail organization.

QUALIFICATIONS

• 3–5 years of experience in retail operations, business analysis, or data analytics (luxury retail experience strongly preferred).
• Strong understanding of retail operations, store workflows, and reporting needs.
• Advanced Excel skills required (pivot tables, complex formulas, lookups, data validation, logical functions; Power Query or similar tools preferred).
• Demonstrated ability to analyze large data sets and identify meaningful business insights.
• Experience creating reporting frameworks and dashboards for non-technical audiences.
• Strong investigative mindset with excellent attention to detail.
• Industry awareness and strong business acumen; goal oriented with a sense of urgency and follow through
• Excellent interpersonal skills and the ability to communicate effective, both verbally and written, with all levels of management
• Exceptional organizational skills
• Problem-solving aptitude

BENEFITS

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

ADDITIONAL INFORMATION

Chrome Hearts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The salary range for this role is:

75,000 - 80,000 USD per year (Hollywood, CA)

Director of Finance (Fractional / Part-Time)

About Level Workforce, LLC

Level Workforce is an innovative consulting and workforce solutions agency serving the construction, real estate, and finance industries. We help business owners build, optimize, and lead their operations through strategic guidance, streamlined systems, and practical execution.

Our marketing function supports both internal brand initiatives and client-facing deliverables. We operate in fast-moving, deadline-driven environments where professionalism, clarity, and execution matter.

Position Details

· Title: Director of Finance (Fractional / Part-Time)

· Type: 1099 Contract

· Location: 100% Remote

· Hours: 10-15 hours per week

· Compensation: $3,000/mo (scalable & varies based on experience)

· Experience Level: 10+ years preferred

· Reports To: CEO

Position Overview

The Director of Finance at Level Workforce is a senior leadership role responsible for overseeing financial strategy, accounting operations, and financial advisory services for both the firm and its clients. This position serves as a member of the executive team and plays a key role in building scalable financial systems that support Level’s continued growth within the construction, real estate, and field services industries.

The Director of Finance will lead internal financial operations while also supporting client engagements that require financial operational assessments, advisory services, and supplemental financial leadership. This role provides strategic oversight to the accounting team, mentors internal staff, and helps elevate financial discipline, reporting clarity, and operational decision-making across the organization.

This is a fractional leadership position, ideal for an experienced finance professional seeking flexible, part-time engagement in a high-growth, entrepreneurial environment.

Core Responsibilities

Financial Strategy & Planning

· Serve as a member of the leadership team, advising on financial strategy, profitability, and operational performance.

· Lead financial planning, forecasting, and budgeting processes.

· Develop and maintain financial dashboards and reporting systems that provide actionable insights to leadership.

· Support strategic decision-making through financial modeling, margin analysis, and performance metrics.

· Assess client financial needs and translate them into strategic execution plans for the accounting team to deliver accurate, timely, and scalable financial support.

Internal Financial Operations

· Provide oversight of the accounting function including bookkeeping, financial reporting, and month-end close processes.

· Lead planning, recruiting, training, and development of internal accounting staff.

· Implement financial controls, reporting standards, and operational processes to support company growth.

· Drive automation and AI-enabled workflows to improve efficiency, reporting accuracy, and scalability.

Accounting Team Leadership & Mentorship

· Mentor and elevate the internal accounting team to improve:

· financial accuracy

· reporting discipline

· operational accountability

· client engagement capabilities

· Establish clear expectations and workflows across accounting and financial operations.

· Support professional development and capacity building within the department.

Client Financial Advisory & Consulting

· Conduct financial operational assessments for Level clients within construction and related industries.

· Provide advisory support to improve financial structure, reporting, job costing, and profitability.

· Assist with financial staffing supplementation for clients where interim or fractional financial leadership is needed.

· Support clients with:

· financial reporting frameworks

· WIP and job cost reporting

· margin improvement strategies

· system and process implementation.

Systems, Process & Automation

· Evaluate and improve accounting workflows, financial reporting systems, and data visibility.

· Support implementation or optimization of accounting platforms, dashboards, and project-based financial reporting tools.

· Integrate AI-driven financial tools and process automation where appropriate.

Qualifications

· 10+ years of progressive finance leadership experience, ideally within construction, general contracting, trades, or field services industries.

· Strong knowledge of construction accounting principles, including:

· WIP schedules

· percent-complete revenue recognition

· job costing

· project-based financial reporting.

· Demonstrated success supporting owner-operated or growing mid-size construction companies.

· Proficiency with financial modeling, budgeting, dashboards, and industry-relevant financial software.

· Strong working knowledge of modern accounting platforms and reporting tools.

· AI proficiency and orchestration, including the use of automation and AI-enabled systems to improve financial processes.

· Exceptional communication skills with the ability to translate financial data into clear, actionable business insights.

· Strong operational mindset—comfortable partnering with executives, project leaders, and client teams.

Engagement Structure

This position is structured as a fractional / part-time executive role.

Hours, scope, and deliverables will be tailored to the organization’s needs and may include:

· Ongoing fractional financial leadership

· Executive advisory support

· Accounting team mentorship

· Financial systems implementation

· Financial cleanup or restructuring

· Scaling and growth strategy

· Profitability analysis and operational improvement

Engagement scope may also include project-based initiatives related to financial infrastructure, reporting systems, and operational financial management for Level or its clients.

Ideal Candidate Profile

This role is well suited for a seasoned finance professional, fractional CFO, or former finance executive who enjoys working in entrepreneurial environments and supporting growing construction-related businesses. Candidates who thrive in this role typically value:

· flexible work structure

· high-impact strategic work

· mentoring developing teams

· solving operational financial challenges

· helping construction companies grow with discipline and clarity.

This role directly supervises three staff and provides indirect leadership and coordination with three Area Directors responsible for program implementation and contract deliverables. The Senior Director leads the development and implementation of standardized grant management systems, compliance protocols, reporting processes, and contract performance monitoring frameworks. The role partners closely with Area Directors, Project Managers, Finance, and Executive Leadership to ensure effective resource allocation, timely delivery of contract deliverables, and strong funder relationships.

This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX.

Education/Certification Requirements

Option A: Bachelor’s degree in public administration, business administration, finance, accounting, nonprofit management, or related field and 8+ years of progressively responsible experience.

Option B: Bachelor’s degree and 5+ years of progressively responsible experience within Communities Unlimited or a similar multi-state community development organization.

Option C: High school degree or equivalent is required and 12+ years of relevant experience.

Experience/Skills Requirements

Summary of Essential Job Duties 

Grant & Contract Portfolio Leadership

Compliance Systems & Quality Assurance

Reporting & Performance Management

Staff Leadership & Coordination

Funding Support

Other Projects 

Special projects and other duties may be assigned from time to time by the supervisor.

Tools Used in Job

Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required.  Use of additional software for project-related activities may be required, and training will be provided.

Work Environment

The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Compensation details: 9 Yearly Salary

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