Topstep Dashboard Jobs in Usa

About the Job: The CMDB Engineer is responsible for the design, implementation, and maintenance of the Configuration Management Database (CMDB) to ensure accurate and reliable data is available for IT service management processes.

This role involves collaborating with various IT teams to ensure the CMDB supports the organization's IT infrastructure and service management needs, including mainframe discovery and integration with Tanium into ServiceNow Discovery.

What You'll Do: CMDB Design and Implementation: Design scalable CMDB architecture integrating systems like mainframe and Tanium.

CMDB Design and Implementation: Design scalable CMDB architecture integrating systems like mainframe and Tanium.

Data Management and Integrity: Establish data quality standards and perform regular audits and validations.

Data Management and Integrity: Establish data quality standards and perform regular audits and validations.

Process Development and Improvement: Document CMDB processes and optimize them with Lean or Six Sigma.

Process Development and Improvement: Document CMDB processes and optimize them with Lean or Six Sigma.

Stakeholder Collaboration: Gather requirements, provide training, and facilitate communication between teams.

Stakeholder Collaboration: Gather requirements, provide training, and facilitate communication between teams.

Tool Administration and Support: Administer and troubleshoot CMDB tools while maintaining detailed documentation.

Tool Administration and Support: Administer and troubleshoot CMDB tools while maintaining detailed documentation.

Reporting and Analysis: Create reports and dashboards to analyze CMDB data and provide recommendations.

Reporting and Analysis: Create reports and dashboards to analyze CMDB data and provide recommendations.

Compliance and Security: Ensure CMDB compliance with regulations and implement robust security measures.

Compliance and Security: Ensure CMDB compliance with regulations and implement robust security measures.

Mainframe Discover: Integrate and automate mainframe system data collection and monitoring.

Mainframe Discover: Integrate and automate mainframe system data collection and monitoring.

Tanium Integration: Develop and monitor Tanium integration with ServiceNow for enhanced data accuracy and automation.

Tanium Integration: Develop and monitor Tanium integration with ServiceNow for enhanced data accuracy and automation.

What Sets You Apart Experienced across ITIL process areas, with a focus on Configuration Management and Change Management.Understanding of cloud computing fundamentals across multiple cloud providers (AWS, Azure, etc.).- Infrastructure Knowledge: In-depth knowledge of infrastructure environments, including servers, storage, virtualization, and mainframe systems.Strong understanding of network concepts, including LAN, WAN, network protocols, and mainframe connectivity.- ServiceNow Proficiency: Proficient and knowledgeable of ServiceNow’s Discovery platform, Common Service Model, and Service Mapping techniques.Experience with Tanium platform, including its integration capabilities and endpoint management features.- CMDB Tools Experience: Experience with CMDB tools and platforms, such as BMC Remedy, IBM Z Discovery, and other ITSM solutions.Strong analytical skills with the ability to interpret complex data sets using SQL, Python, or R.- Communication Skills: Excellent communication skills, both written and verbal, for effective collaboration with stakeholders.Ability to work independently and manage multiple priorities in a fast-paced environment.

What Sets You Apart: Discovery administration and pattern development (expert)JavaScript/Json (expert)Experience developing and implementing CMDB (expert)Experience implementing data models, CI classes, and relationships (expert) Ready to take your career to the next level? Apply today and help us shape the future of investment products at Northwestern Mutual.

#LI-Hybrid Compensation Range: Pay Range
- Start: $94,640.00 Pay Range
- End: $175,760.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Analytical Thinking (NM)
- Advanced, Enterprise Architecture (NM)
- Intermediate, Customer Centricity (NM)
- Advanced, Cloud Infrastructure (NM)
- Advanced, Technical Communication (NM)
- Advanced (Inactive), Cross Functional Partnering & Planning (NM)
- Intermediate, Automation Strategy & Implementation (NM)
- Advanced, Professional Curiosity (NM)
- Advanced (Inactive), Infrastructure Development (NM)
- Advanced, Strategic Thinking (NM)
- Intermediate, Industry Standard Frameworks (NM)
- Advanced, Technical Problem Solving (NM)
- Advanced, SaaS (Software as a Service) (NM)
- Intermediate, OS Level Knowledge (NM)
- Advanced, Adaptive Communication (NM)
- Advanced, Project Methodologies (NM)
- Intermediate, Monitor System Health (NM)
- Advanced, Technical Solution Development (NM)
- Advanced (Inactive), Accountability (NM)
- Intermediate, Programming Languages (NM)
- Advanced, Container Orchestration (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Configuration Management Engineer, Location: Milwaukee, WI
- 53205

At Percepta, we bring first-class service across each market we support.

As a FSR Advanced Support Specialist in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing The FSR Advanced Support Specialist provides dedicated administrative and analytical support to the FSR program, working closely with the Ford client and the Percepta Operations Manager to execute daily operational tasks.

While the role requires a high level of proficiency in reporting — including the ability to build complex Excel reports, analyze findings, and track performance metrics — its primary focus is on administrative coordination and program support.

The specialist acts as a key resource for data-driven decision-making and process improvements.

Additionally, the role serves as a secondary resource for triaging issues during bridge calls on an as-needed basis.

During a Typical Day, You Will: Administrative & Operational Support •Execute administrative priorities as directed by the Ford client and the Percepta Operations Manager to ensure the smooth day-to-day functioning of the FSR program.

•Manage and prioritize ad hoc tasks and special projects from the Operations team, acting as a flexible resource for program needs.

•Collaborate with Operations leadership to identify operational inefficiencies and recommend process improvements to streamline call center workflows.

•Participate in bridge calls to assist in triaging and resolving urgent program issues as needed (this is a secondary requirement).

•Represent Percepta and the FSR program in a professional manner during client meetings and internal stakeholder discussions.

•Reporting & Data Management •Develop, design, and maintain user-friendly reports and dashboards that translate complex contact center data into actionable insights for Ford and Percepta leadership.

•Utilize Excel skills to build and enhance performance tracking tools, ensuring all formulas and data structures are efficient and scalable.

•Analyze and interpret data trends to identify performance gaps, providing specific recommendations to management to help meet program KPIs.

•Ensure the total integrity and accuracy of all reports and data exports prior to delivery to the client.

•Provide tracking for special initiatives, such as pilot programs or control group processes, to measure the impact of program changes.

•Program Maintenance •Maintain a deep understanding of the FSR platform and business objectives to ensure reporting and administrative tasks remain aligned with program goals.

•Review existing reporting structures regularly, recommending enhancements or the retirement of obsolete metrics to improve efficiency.

•Coordinate with internal Percepta reporting teams and outside vendors to ensure data consistency across all platforms.

•Ensure the prompt delivery of all recurring and one-time deliverables according to established schedules.

•Adapt to program launch needs and shifting priorities as the FSR program evolves.

•Miscellaneous •Work on activities and/or projects as requested by Ford client and Percepta Operations Manager.

•Represent Percepta in a professional manner, both internally as well as with outside organizations.

•Provide support and troubleshooting pertaining to dashboards and reporting What You Bring to the Role •High School diploma required.

•BA/BS degree in Technology, Business, Economics, or Statistics, or equivalent work-related experience preferred.

•Experience with reporting/analytics required.

(2 years) •Familiarity with call center processes and technology is required (1 years) •Ability to review internal telephony system reporting and understand core call center KPIs (handle time, wrap time, etc.) •Previous experience in a call center environment required.

(1 years) Skills •Strong analytical ability required.

•Must be able to draw conclusions from raw data and summarize results quickly and efficiently o Microsoft Excel skills
- ability to quickly gather and organize data off of Excel Sharepoint files and navigate formulas pivot tables with ease • Experience with MS office.

• Excellent written and verbal communication skills, specifically an ability to communicate effectively across all management levels o Ability to create one pagers/shareouts on trends, data, help needed, etc.

• Good problem-solving skills
- able to creatively resolve complex situations.

• A self-directed work style.

• Proven ability to manage multiple, concurrent activities.

• Proven ability to perform in a fast-paced environment and with minimal supervision.

• Strives to create a supportive environment conducive to continuous improvement.

• Translates problems into practical solutions.

Other • Call center environment • Knowledge of company systems and applications to support Percepta management.

• Provide excellent customer service for internal and external customers on questions and issues.

• Provide follow-up reporting for a variety of program initiatives.

• Position requires onsite presence 3 days/week and a professional at-home environment for days the work is done remotely.

• This position requires a high level of professional integrity.

Client and employee information must be kept confidential.

What You Can Expect Pay rate of $21.64 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better – We take ownership and leave every process, person, and place better than we found it.

Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Tier III Deputy Secret Clearance required Intermittent Telework: Arlington, VA We are seeking a Tier III Deputy to hire in support of the State-DREAM program.

This is a great opportunity for someone who excels in Tier III support and problem management and enjoys driving root-cause resolution and process improvements.

Job Description: Tier III Deputy will be responsible for day to day running of Tier III support operations, including responding to critical calls during business hours and bringing in appropriate technical staff for resolution.

Tier III Deputy will manage the ticket queue and auxiliary work efforts, including SOP creation and root cause analysis efforts, that can help lower the overall number of tickets received by the team.

Additionally, they will help make recommendations to development teams to better align their work with the needs of the customer base.

Leads problem analysis and resolution meetings to identify and prevent recurring incidents and develop a plan to implement the resolution as appropriate.

Oversees process improvement efforts and reports on the status of enhancements.

Responsible for the prevention of recurring incidents by determining root cause and driving implementation of corrective actions.

Leads the Problem Management process, training and advising users on process, and mentoring first-level associates.

Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Delivers results of the problem investigation to stakeholders.

Monitors and supports incident management in production, development, and test environments.

Responsible for managing the life cycle of all problems and for the end-to-end management of problem investigations by facilitating root cause investigations and progressing the implementation of corrective and preventive measures.

Creates, maintains, and ensures compliance with problem management guidelines, procedures, policies, and end-to-end processes.

Creates, updates and maintains end-user documentation.

Works with other infrastructure teams to help with internal documentation and process enhancement ensuring that all groups are working at an optimum level in terms of major incident and problem management.

Develops and populates Knowledge Management Database with known troubleshooting procedures.

Develops Known Errors and "lessons learned" on all escalated incidents.

Identifies vulnerabilities and opportunities for improvement, as well as maintains metrics to help develop analysis that will drive improvement in all areas of program operations.

Serves as an escalation point between client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.

Creates necessary dashboards/reports to show progress/performance metrics.

Creates, tracks, and documents incident tickets and records data in data management system.

Minimum Qualifications Bachelor’s Degree in Business/Information Systems or related field preferred or equivalent relevant experience.

ITIL Certification and/or Problem Management Certification preferred.

5-10 years industry experience in Incident Management and/or Problem Management Candidates must have a current secret security clearance Other Job Specific Skills An advanced understanding problem management best practices.

Expertise in supporting/working within an ITIL structured environment especially in problem management.

Demonstrates ability to manage multiple assignments and prioritize work in a timely manner.

Excellent technical writing skills.

Must be a team player who is comfortable communicating with team members, managers, and client/customer.

A self-starter who is capable of working independently and as a team on assigned tasks.

Extensive experience with fault and performance monitoring and reporting tools.

Must possess flexibility in a frequently changing environment.

Strong oral and written communication skills including the ability to translate technical issues/concepts into ways for non-technical staff to understand.

Strong analytical skills to lead the resolution process for complex problems requiring in-depth evaluation.

Proven ability to communicate complex technology solutions across to technical and non-technical audiences, as well as management and executive leadership.

Ability to use data mining, validation, and aggregation as well as testing and explaining results.

Highly skilled in the implementation, integration, testing, and support of distributed applications.

Demonstrated ability to quickly understand complex systems.

#cjpost Tier III Deputy will be responsible for day to day running of Tier III support operations, including responding to critical calls during business hours and bringing in appropriate technical staff for resolution.

Tier III Deputy will manage the ticket queue and auxiliary work efforts, including SOP creation and root cause analysis efforts, that can help lower the overall number of tickets received by the team.

Additionally, they will help make recommendations to development teams to better align their work with the needs of the customer base.

Leads problem analysis and resolution meetings to identify and prevent recurring incidents and develop a plan to implement the resolution as appropriate.

Oversees process improvement efforts and reports on the status of enhancements.

Responsible for the prevention of recurring incidents by determining root cause and driving implementation of corrective actions.

Leads the Problem Management process, training and advising users on process, and mentoring first-level associates.

Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Delivers results of the problem investigation to stakeholders.

Monitors and supports incident management in production, development, and test environments.

Responsible for managing the life cycle of all problems and for the end-to-end management of problem investigations by facilitating root cause investigations and progressing the implementation of corrective and preventive measures.

Creates, maintains, and ensures compliance with problem management guidelines, procedures, policies, and end-to-end processes.

Creates, updates and maintains end-user documentation.

Works with other infrastructure teams to help with internal documentation and process enhancement ensuring that all groups are working at an optimum level in terms of major incident and problem management.

Develops and populates Knowledge Management Database with known troubleshooting procedures.

Develops Known Errors and "lessons learned" on all escalated incidents.

Identifies vulnerabilities and opportunities for improvement, as well as maintains metrics to help develop analysis that will drive improvement in all areas of program operations.

Serves as an escalation point between client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.

Creates necessary dashboards/reports to show progress/performance metrics.

Creates, tracks, and documents incident tickets and records data in data management system.

Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation.

You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal We are leaders and owners of our business success.

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities We are seeking a data-driven and detail-oriented individual to join our Planning & Allocation team.

This role is responsible for analyzing sales trends, and inventory performance to identify strategic opportunities that optimize merchandise allocation to enhance performance and drive business growth.

Our ideal candidate excels at problem-solving in a dynamic environment and utilizes data to adeptly uncover actionable insights.

Identify and react to store-specific selling trends to optimize inventory placement Monitor store-level inventory productivity and recommend adjustments based on evolving business trends Develop and maintain interactive dashboards and reports to visualize key performance indicators (KPIs) and store metrics Assist in preparing reports, presentations, and dashboards to communicate findings and recommendations to internal stakeholders Contribute to team discussions and brainstorming sessions to identify opportunities for process optimization and innovation Utilize analytical tools and software to manipulate and interpret complex data sets Partner with multiple departments to drive alignment and results Monitor in-season performance KPIs and deliver timely feedback to internal teams Support in-season allocation decisions and exception tracking (e.g., store openings, sales plan changes/selling trends) Partner with leadership to create strategic analyses that inform decision-making Lead or participate in special projects, scenario modeling, and new business initiatives Continuously identify and implement process improvements using data-driven insights Qualifications Bachelor's degree (B.

A.

or B.

S.) in a related field Strong proficiency in Microsoft Excel and PowerPoint; Power BI experience is a plus Strong analytical thinking and problem-solving skills, with the ability to break down complex problems into actionable steps Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner Detail-oriented with a commitment to delivering high-quality work within deadlines Ability to work independently as well as collaboratively in a team-oriented environment Strong organizational and time management skills to handle multiple projects simultaneously Growth mindset, curiosity, and a passion for continuous learning and professional growth Motivated by a fast-paced environment and the ability to flex when presented with rapidly changing priorities Pay Range $45,000
- $55,000

Summary: Pay Rate: $40.00/hr
- $55.00/hr Duration: 6 months Location: Jersey City, NJ Responsibilities: Serve as main contact point for the network and help resolve all issues related to the USD/CAD clearing business.

Support the overall day-to-day business relationships of Company Network USD and CAD Network Clearing Clients at an account level.

Coordinate with various stakeholders in the business as required.

Drive processing efficiency by improving the overall USD straight-through processing rate over 95% at the client level.

Drive customer satisfaction by working closely with our clients to improve the service provided to them.

Escalate service level inquiries as appropriate.

Oversee key control processes with respect to billing, risk, and management reporting, at the client level.

Hold regular ongoing dialogue with NCNA, PCS, and other stakeholders to ensure we maintain an excellent level of service to the network.

Review and analyze reports related to client’s activities, i.e., wire transfers, and non-payment SWIFT messages.

Recommend and monitor KPIs, making sure that SLAs/turnaround times are being met.

Make recommendations for procedural changes where deemed necessary.

Analyze various control reports and make recommendations for efficiency gains.

Keep abreast of changes both reporting and operational to meet/enhance the demands of our clients.

Interpret, manipulate, and analyze data to produce meaningful dashboards, keeping in mind the mission statement of CSS, i.e., improve client experience.

Work closely with the development teams to create and implement a suite of quality management reporting.

Work with stakeholders to understand their data and how it can best be leveraged to meet client’s requirements.

Provide additional insights into data trends through analyzing and understanding the patterns within the various data sets.

Investigate issues, determining root causes, and obtaining resolution.

Assist in preparation of Monthly/Quarterly Dashboards/Cockpits.

Make a direct contribution to the Company operational permanent control framework.

Requirements: Minimum 3 years of banking experience with a minimum of 2 years in Correspondent Banking, Payment Operations, and/or Cash Management Product within a major bank active in USD Clearing.

Knowledgeable of international wire transfers, SWIFT, and local clearing systems.

Knowledgeable of funds transfer operations as well as the rules and regulations which govern it.

Fluency in English, both written and oral.

French or another major language is a plus.

Required Skills: Highly effective communicator, both written and oral, with good interpersonal skills.

Excellent attention to detail and accuracy.

Knowledge of analytical reporting with a strong background in MS Word, MS Excel, Outlook, and PowerPoint.

Knowledgeable of Data/Report analysis.

Self-motivated and ability to multi-task in a high-volume and fast-paced environment with precision.

Ability to work in a highly autonomous team environment with minimal supervision.

Strong organizational, analytical, and critical thinking skills.

Customer service skills.

Resourcefulness and creativity.

Preferred Skills: Basic knowledge of the banking industry.

Bachelor's degree in information technology, Computer Science, Business, or related field 2–5 years of experience supporting IT or software development projects Strong understanding of SDLC (Agile, Scrum, Waterfall) Advanced proficiency in Microsoft Excel: Pivot tables Advanced formulas (INDEX/MATCH, XLOOKUP, IF statements) Charts and dashboards Data validation and reporting automation Advanced proficiency in Microsoft PowerPoint: Executive presentations Data visualization Slide design and storytelling Experience with project management tools (Jira, Confluence, MS Project, Asana, etc.) Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Bachelor's degree in information technology, Computer Science, Business, or related field 2–5 years of experience supporting IT or software development projects Strong understanding of SDLC (Agile, Scrum, Waterfall) Advanced proficiency in Microsoft Excel: Pivot tables Advanced formulas (INDEX/MATCH, XLOOKUP, IF statements) Charts and dashboards Data validation and reporting automation Advanced proficiency in Microsoft PowerPoint: Executive presentations Data visualization Slide design and storytelling Experience with project management tools (Jira, Confluence, MS Project, Asana, etc.) Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities

Job Title : Environmental Health and Safety Specialist Location : Clark, NJ 07066 Duration : 06 Months Shift Details : Onsite Job Summary We are seeking an experienced Environmental Health & Safety (EHS) Specialist to support site-wide EHS programs with a strong focus on data analytics, regulatory compliance, and environmental permitting.

Key Responsibilities: Manage and analyze EHS data (incidents, audits, training, environmental metrics) and build Excel dashboards & reports.

Support OSHA/EPA compliance, air permitting, emissions tracking, and waste management programs.

Maintain EHS documentation and assist with inspections, audits, and corrective action tracking.

Develop training materials, track completion metrics, and support site-wide safety initiatives.

Partner cross-functionally to drive risk reduction and continuous improvement.

Qualifications: 7–10 years of EHS experience in manufacturing/industrial environments.

Strong Excel skills (pivot tables, VLOOKUP, dashboards).

Working knowledge of OSHA and environmental regulations.

Strong communication and project management skills.

EHS certifications (ASP, CSP, CIH, CHMM) preferred.

If you are analytical, detail-oriented, and passionate about building a proactive EHS culture, we’d love to connect!

Executive Assistant to Global Technology Executive Focus: Project Portfolio Support & Procurement Lead Executive Assistant Position Summary The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization.

This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.

The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.

Executive Assistant Key Responsibilities Executive & Strategic Support Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment Handle highly sensitive and confidential information with discretion and professionalism Serve as a trusted liaison between the organization and internal/external stakeholders Establish disciplined, proactive calendar management, optimizing the Global Executives time through strategic prioritization, preparation, and conflict resolution across multiple time zones Project Portfolio Support Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint Coordinate portfolio reviews, governance meetings, and leadership updates Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through Procurement Coordination Responsibilities Act as the primary point of coordination for technology procurement activities on behalf of the organization Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams Track budgets, forecasts, and spend using Excel-based models and reporting tools Ensure procurement processes are followed efficiently while meeting business urgency Communication & Collaboration Prepare clear, concise, and professional executive communications, presentations, and reports Facilitate effective communication across global, cross-functional teams Represent the Organization with professionalism, responsiveness, and credibility Executive Assistant Required Qualifications 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment Demonstrated experience supporting project portfolios and/or procurement processes Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines High level of integrity with demonstrated ability to maintain strict confidentiality Executive Assistant Technical & Professional Skills Advanced proficiency in Microsoft Office, with particular strength in: Excel (tracking, reporting, formulas, data analysis) PowerPoint (executive-level presentations, storytelling, visual clarity) Strong written and verbal communication skills Detail-oriented with excellent follow-through and accountability Executive Assistant Personal Attributes Strong sense of urgency and ownership Highly professional, discreet, and trustworthy Confident communicator who can interact effectively with senior leaders Proactive, resourceful, and solution-oriented First 90 Days ??? Success Metrics First 30 Days: Orientation & Foundation Establish a trusted working relationship with the Executive and key members of the technology leadership team Demonstrate full understanding of Global Executives priorities, operating rhythm, and decision-making cadence Independently manage calendar, meetings, and communications with accuracy and responsiveness Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes Learn and adhere to all confidentiality, procurement, and financial control requirements Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint Days 31???60: Ownership & Execution Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries Deliver consistent, high-quality portfolio updates that require minimal revision from leadership Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals Establish reliable Excel-based tracking for spend, contracts, and procurement status Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately Demonstrate a strong sense of urgency through timely follow-up and issue resolution Days 61???90: Optimization & Impact Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes Ensure procurement activities are well-documented, compliant, and aligned with budget expectations Deliver polished executive presentations and communications with consistent quality and professionalism Be recognized by key stakeholders as reliable, responsive, and highly confidential 90-Day Outcomes By the end of the first 90 days, the Executive Assistant will: Enable the Global Executive to focus on strategic priorities with confidence in operational execution Provide dependable, accurate insights into project portfolio status and technology spend Serve as a central point of coordination across portfolio management and procurement Establish credibility and trust across global technology and corporate partners

Be on the forefront of AI technology! We are building a service desk to support federal customers in implementing AI initiatives.

You will be on the ground floor of this exciting opportunity with lots of advancement and growth potential! What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.

Troubleshoot issues remotely using internal dashboards and generative AI tools.

Identify opportunities to enhance systems, efficiency, and customer experience.

Collaborate cross-functionally and share best practices to strengthen the knowledge base.

Continuously learn and adapt to emerging technologies.

Day shift is 7A-4P, Swing shift hours are 1P-10P, night shift is 10P-7A.

All schedules are either Tues-Sat or Sun-Thurs.

Please note this a 24x7x365 help desk so agents will be required to work holidays on a rotating basis.

Basic Qualifications Minimum 1 year of experience in a help desk, technical support, or customer support role High School Diploma or equivalent Flexibility to work a rotating schedule (evenings, weekends, and holidays as needed) Strong written communication, analytical thinking, and multitasking skills US citizenship with eligibility to obtain a secret security clearance IAT level I certification (A+ or Network+) or able to obtain within 3 months Level II agents should have an Associates degree + 4 years of related experience.

Additional experience may be substituted in lieu of degree.

Preferred Qualifications Technical or customer support experience in a digital or SaaS environment Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool Familiarity with SQL, Splunk, Domains, Chrome Developer Tools, and JSON Post-secondary education in Technology, Computer Science, or a related field an asset Tech-savvy, with the ability to learn and apply new tools quickly Excellent problem-solving and decision-making abilities Professional Skills Analytical and solution-oriented mindset Excellent communication and interpersonal skills Adaptability and flexibility in a fast-paced environment High attention to detail and precision in troubleshooting Team player who thrives in a collaborative, high-performing environment What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.

Troubleshoot issues remotely using internal dashboards and generative AI tools.

Identify opportunities to enhance systems, efficiency, and customer experience.

Collaborate cross-functionally and share best practices to strengthen the knowledge base.

Continuously learn and adapt to emerging technologies.

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy.

For over 95 years, we have cared for our employees and customers, which is why we rank as the 19th largest privately-owned builder in the country and have a history of long-tenured employees.

We are proud to be named a U.S.

Best Managed Company in 2022, 2023, 2024, and 2025, a program sponsored by Deloitte Private and The Wall Street Journal, and to be officially certified as a Great Place to Work for the last three years.

Enrich your career at a company that values integrity, excellence, opportunity, stability, and success.

?? Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C.

Responsibilities Drees Homes is seeking a detail-oriented and analytical Business Analyst
- Data & Analytics to become a valued member of our team.

This role is ideal for someone passionate about transforming data into actionable insights that drive strategic decisions.

The ideal candidate will have strong technical skills in SQL, Power BI, and ETL processes, along with the ability to communicate findings clearly and collaborate across departments.

You will play a key role in shaping data-driven strategies by developing reports, dashboards, and documentation that support business goals.

?? Key Responsibilities: Data Analysis: Analyze complex datasets to uncover trends, patterns, and actionable insights.

SQL Development: Write and optimize SQL queries to extract, transform, and manipulate data from various databases.

Power BI Reporting: Design, develop, and maintain interactive dashboards and visual reports using Power BI.

Report Requirements Gathering: Collaborate with stakeholders to gather and document detailed reporting requirements.

ETL Processes: Design, implement, and manage ETL workflows to ensure data accuracy, consistency, and availability.

API Connections: Integrate and manage data from external systems using API connections to enhance data accessibility and automation.

Documentation: Create and maintain comprehensive documentation for data processes, methodologies, and analytical findings.

Cross-functional Collaboration: Work closely with business units to understand data needs and provide analytical support.

Ad-hoc and Scheduled Reporting: Generate regular and on-demand reports to support business decision-making.

Required Skills: Bachelor???s degree in Data Science, Computer Science, Statistics, or a related field.

Proven experience as a Data Analyst or in a similar analytical role.

Proficiency in SQL and Power BI.

Strong understanding of ETL processes and data warehousing concepts.

Knowledgeable in database systems including Oracle, AWS, and Azure.

Excellent analytical, problem-solving, and documentation skills.

Strong communication skills and the ability to work collaboratively in a team environment.

MUST be eligible to work in the US without sponsorship.

?? Premier Benefits to Support YOU -?? We offer a comprehensive benefits package, including: Medical, dental and vision Life, AD&D, and critical illness insurance Wellness rewards 401(k) savings plan Profit Sharing Paid time off increasing with tenure Tuition reimbursement Long and short disability and Parental leave Employee discount program on the purchase of a Drees Home Employee Assistance Program and much more! ?? Join a special team that works together to make Drees a successful company and a rewarding place to work! ?? ?? ?? Qualifications Equal Opportunity Employer / Drug-Free Work Place ?? To learn more about Drees Homes, please visit our website
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